Dorel Industries Inc. (TSX:DII.B)
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May 4, 2026, 1:32 PM EST
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Earnings Call: Q3 2021

Nov 5, 2021

Operator

Thank you for standing by. Welcome to Dorel Industries Q3 2021 results conference call. At this time, all participants are in a listen-only mode. Following the presentation, we will conduct a question-and-answer session. Instructions will be provided at that time for you to queue up for questions. If anyone has any difficulties hearing the conference, please press Star followed by 0 for operator assistance at any time. Before turning the meeting over to management, please be advised that this conference call will contain statements that are forward-looking and subject to a number of risks and uncertainties that could cause actual results to differ materially from those anticipated. I would like to remind everyone that this conference call is being recorded today, November 5, 2021. I will now turn the conference over to Martin Schwartz, President and CEO. Please go ahead.

Martin Schwartz
President and CEO, Dorel Industries

Thank you. Good afternoon, and thank you all for joining us for Dorel's 3rd quarter earnings call for the period ended September 13th. On the line with me are Jeffrey Schwartz, CFO, and Frank Rana, VP of Finance. We will take your questions following our comments. Again, all figures discussed are in U.S. dollars. Major accomplishment during the quarter was the agreement reached to sell Dorel Sports. Acting on feedback from our shareholders earlier this year, we embarked on a thorough review of strategic alternatives. We are pleased that this transaction has accomplished our objective of unlocking shareholder value. We have been able to monetize Dorel Sports at a time when the demand for bicycles remains very strong. Investor interest in Dorel has certainly picked up since the announcement. The main question being how the net proceeds of over $700 million will be used.

We are looking at various scenarios, and as we have said, we will provide details once the deal closes, which is expected before the end of Q1 next year. Our focus now is on Dorel Home and Dorel Juvenile. The aim is to replicate the success achieved in our sports business, but there is work to do. To this end, last month, we announced initiatives to strengthen Dorel Home, which I will elaborate on shortly. An unpleasant surprise last week was the judgment from the Luxembourg Administrative Court. Jeffrey will get into the details when he summarizes the financials. Turning now to our segments. The main concern, as with most industries, is the continuing supply chain disruptions, which do not appear to be going away anytime soon.

While demand for our products remains strong and we have not lost market share, the situation has become overwhelming, and it is difficult to predict when it will end. At the outset, the concern was the high cost of containers. This is still the case, but the ramifications are now far more wide-ranging with a snowball effect. Now it is difficult to even get containers. The loading process is slow. Ships sit offshore waiting to enter ports because of delays, unloading trucks are hard to find, and trucks are hard to find. Once finally at the destination, warehousing and handling for both us and our customers is more complicated and more expensive. This is presenting challenges to meet the continuing consumer demand for Dorel's products, but we are actively working on the solutions.

Dorel Home has had a tough quarter due to the supply chain chaos, the continuing pandemic, and a series of related operational challenges. COVID forced the shutdown of several of the segment's large suppliers in Southeast Asia for several months. Some of which have reopened or are in the process of reopening. COVID also closed important Chinese ports. COVID-related labor shortages at Dorel Home's U.S. distribution centers compounded the problems, resulting in additional detention and demurrage charges, as we couldn't empty containers on time. This all combined to cancel or delay shipments, materially limiting product availability, thus reducing Q3 sales both online and in-store. Domestic production at our factories was also affected due to a lack of availability of board and hardware, which impacted manufacturing and factory throughput. The situation is now improving.

The segment increased the price of its products, but continuing cost hikes, plus the lag time of implementation did not fully compensate for the situation. The good news is that many of Dorel's internal issues, such as staffing, turnaround times, and congestion, began to ease in September and continued to improve through October. As well, Home has good inventory going into Q4 to meet the increasing demand. To bolster Dorel Home's growth prospects, we announced $29 million in investments. $10 million is for new factory equipment at the segment's three factories that will bring back some production from Asia, allow for manufacture of value-added, innovative new products, and better serve our e-commerce partners with on-trend products made in North America. New machinery at Dorel Home Products in Montreal will permit the manufacturing of coiled spring mattresses previously imported from Asia.

All equipment should be up and running in the 1st quarter of 2022. The $19 million acquisition of Danish-based Notio Living, an e-commerce home furnishings firm, provides an important advantage for further European expansion. The combination of Dorel Home's strong portfolio of products and brands with Notio's strong mainland Europe distribution capabilities are expected to significantly augment Dorel Home's European business. Dorel remains fully committed to taking a disciplined approach to value creation as it sees significant upside in its Dorel Home business. At Dorel Juvenile, markets in North and South America all reported higher revenue. Europe was the issue, as it was most negatively impacted by the supply chain problems, partially offsetting revenue increases gained elsewhere. The disruptions caused a backlog of hundreds of containers in Asia, resulting in product shortages and out-of-stock conditions of certain key items.

While some of these conditions have started to ease in Europe, product shortages are expected through Q4. While Dorel Sports had a solid quarter as consumer demand remained high, supply chain disruptions and a shortage of components impacted sales. Turning to our outlook, the risks and rising costs associated with the supply chain disruptions that we referenced at the end of Q2 impacted our 3rd quarter more than anticipated. The situation is not yet easing, and therefore, our expectations for Q4 are now lower than previously projected. Despite Dorel Home's disappointing 3rd quarter for the reasons outlined, we are currently in a favorable inventory position and experienced uptick in demand in both September and October. Q4 earnings from operations are expected to improve from the 3rd quarter, but given the higher costs we are experiencing, earnings from operations will not reach last year's levels.

Our gross margins will remain under pressure in the short term as we continue to implement strategic price increases to offset the higher costs. The challenges in Juvenile and Europe persist, and while previously we expected this to be a short-term issue, it is now a continuing reality. Container backlog is being reduced, but it's taking time, and it's costing more. In addition, passing on higher costs to our customers will only begin to materially impact our earnings early in 2022. As such, Q4 gains in other markets are going to be offset by losses in Europe, and we now expect the quarter to be approximately breakeven. With Dorel Sports now classified as a discontinued operation, given its impending sale, they continue to see strong demand while navigating the same issues as our other segments. The sale is on track for closure in the 1st quarter of 2022.

Want to take this opportunity to thank the sports segment employees for their contributions to Dorel and for their ongoing support of the sale process. I will now ask Jeffrey to review the numbers. Jeffrey?

Jeffrey Schwartz
EVP and CFO, Dorel Industries

Thank you, Martin. First of all, you know, it's a little bit tricky this year with the numbers. We're gonna be talking mostly about continuing operations for the 3rd quarter, which includes the financial results of Dorel Home and Dorel Juvenile, as well as the existing corporate structure supporting these segments. Keep in mind that continuing operations should not be interpreted as representing the future results of Dorel and Juvenile. You know, for example, most of the interest that we had in the quarter is put into continuing operations. When we close this deal, you know, we would have significantly less debt outstanding, and therefore, the interest rate would not be what you see today in continuing operations. Keep that in mind. It's not necessarily the best use for forecasting.

If we look at the numbers, Dorel's this would be for continuing operations. Revenue was down $10.6 million or 2.4% to $437 million. Organic revenue declined by approximately 1.1% after removing the variations of foreign exchange rate year over year and the impact on revenue of the sale of the Juvenile manufacturing facility in China. The revenue and adjusted organic revenue declines were in Dorel Home partially offset by revenue growth in Dorel Juvenile. Dorel Home decrease in revenue is mainly explained by a small reduction in demand coming off of last year's record pandemic-influenced surge, but mostly supply chain issues in our direct import business as well as congestion in the ports and our warehouses. In Dorel Juvenile, all markets except for Europe had organic and adjusted organic revenue gains.

From a gross profit standpoint, we decreased 390 basis points to 17% from 20.9% last year. The decline in the quarter was in both segments. The decline in Home was made up of higher warehousing costs, increased ocean freight costs, higher input costs, and some reduced sales volume. In Juvenile, it's mostly a decrease due to higher input costs. Within that, it's principally freight and resin used in car seat production. Selling expenses for the quarter increased 3.1%, $3.1 million, or about 11%. The increase in selling expenses is mainly explained by increased promotional and marketing activities and people costs. As last year, we saw a large reduction in these areas due to cost containment measures implemented to mitigate the impact of the COVID-19 pandemic.

General and administrative expenses declined in the quarter by $4.7 million or 13%. The overall decrease was mainly due to lower people costs in Europe because of the restructuring programs. Finance expenses increased by $7.5 million to $16 million during the quarter. An increase of $8.5 million of that is mainly due to this judgment of the Luxembourg Administrative Court. That's partially offset by a decrease of $400,000 in interest on long-term debt due to lower average interest for us.

Overall, because of the judgment of the court and the tax loss, our net loss was $68 million, or $2.09 per diluted share, compared with a net income of $9.3 million or $0.28 last year. If we look at the segments now, if you look at home, Dorel's 3rd quarter revenue declined by $24 million or about 10%. The decrease in revenue is mainly explained by closures of Asian countries such as Malaysia and Vietnam, which reduced our revenue from our direct import business. These countries were closed for, you know, Malaysia for most of the quarter. I think Vietnam's only opened up in the last few weeks.

The huge congestion of containers, both at the ports, domestic ports and within our warehouses, which delayed us from getting product that was demanded into the warehouse, so we would be able to ship it. It affected our domestic shipping, and the supply chain also affected our direct import business. We did see a slowing down of demand a little bit because of the huge demand that we had last year. We are seeing fairly decent demand now. As Martin mentioned, September, October were good months. As we get through the supply chain congestion, we're, you know, that's also adding to our ability to increase our sales.

From a gross profit point of view, gross profit was only 10.6% in the quarter, a decline of 470 basis points. Again, as I mentioned before, higher warehousing costs, increased ocean freight costs, increased raw materials, increased overseas finished goods costs, and reduced volume all negatively impacted us. As well, we did do a price increase to try and counter a lot of these increased costs, but they only took effect in the end of the quarter. We expect to see some improvement in the 4th quarter in margin because of that. Operating profits declined $14 million down to $6.8 million, which again, was disappointing.

As we mentioned, looking forward, things are getting better, but there's a lot of challenges out there. The price increases are in effect in Q4. Our congestion has eased, but we still have the issues of raw material prices and difficulties in getting containers. We move over to the Juvenile section. Revenue increased by $13.5 million or 6.6% to $219 million. Organic revenue increased by about 5.6%. So things are going well virtually everywhere except for Europe. You know, all the markets, like I said, are doing better except for Europe. The markets in America continue to have strong sales. U.S., Brazil, Chile, Mexico, Canada, all having good quarters.

The Dorel Juvenile USA increases came mainly from mobility categories. Those are starting to come back as people are traveling more. You know, Brazil, we've now taken a leading position in e-commerce. All of those things are going well. The problems we're having in Europe are primarily related to not having enough goods. As we go into this week, we have about 350 containers worth of goods sitting in China, and that's about a 6 week delay on what we'd like to have here. We have a lot of new products that are selling well, but we continue to run out of them.

The challenge in Europe becomes not just not having the goods for the current orders, but when you don't have the goods for the current orders, it's unlikely you get the second round of orders. As well as it's difficult to plan any promotions or any sort of expansion of distribution of those products. It really is until we catch up, it's really weighing us down as far as getting the revenue to get to the level we want. If we look at the gross profit in the Juvenile, it was 23.3%. It's a decline of 410 basis points.

You know, again, reason for that, a higher input cost, as we talked about, freight, resin, as well as lower production, because of some parts shortages and just general overhead not being covered by the lower sales levels. Price increases have gone into effect in most markets. The one market that we really need to put them in will be in Europe, and that is effective January first. As Martin mentioned, we're expecting January, the first quarter to see a material improvement in our margins in Europe. Operating profit in the division was $2.4 million during the quarter compared to an operating profit of $7.6 million last year. I will talk briefly on sports.

It's now classified as discontinued operations, but their revenue line was up $2 million. Oh, sorry, down $2 million, or just under 1% versus last year. Gross profit declined by 110 basis points. Decline was mainly due to just increased ocean freight and factory costs. You know, when we look at the operating profit, it's a little confusing here. The accounting is showing $43.1 million, but when you exclude the reversal of the prior year impairment losses on intangible assets and restructuring costs and the transaction costs related to the sale of the sports segment of $51 million, the adjusted profit declined $6.6 million from last year.

The adjusted profit decline was mainly due to reduced revenues relating to available inventory. As you know, the bike business is still short significant amounts of inventory, particularly on the Cannondale side. Then some increase in costs related to having the business back normally. With that, I will pass it back to Martin.

Martin Schwartz
President and CEO, Dorel Industries

Okay. Thank you, Jeffrey. I'll now ask the operator to open the lines for questions. As always, please keep your first-round questions to a maximum of two. Operator, go ahead.

Operator

Thank you. Ladies and gentlemen, we will now conduct the question-and-answer session. If you have a question, please press the star followed by the 1 on your touchtone phone. You will hear an acknowledgement of your request. Your questions will be pulled in the order they are received. Please ensure you lift the handset if you are using a speakerphone before pressing any keys. One moment please for your first question. Your first question comes from Derek Lessard of TD Securities.

Derek Lessard
VP of Equity Research, TD Securities

Good afternoon, gentlemen. I was wondering if you could maybe remind us how much of Home segment manufacturing is actually done domestically or in-house versus outsourced. Maybe as a follow-up to that, just maybe help us understand how your annual CapEx in that business is so low. I think it hovered around $2 million before you announced the new CapEx spend.

Jeffrey Schwartz
EVP and CFO, Dorel Industries

Right. The number right now is around 13% domestic manufacturing. One of the reasons CapEx has always traditionally been low is we don't use it, CapEx, for product development like we do in the other sectors. You know, it's board, wood, whatever it is. We don't capitalize any of that. It's generally machinery. As we said in our last press release, we hadn't really spent much on the factories over the years, and hence the large expenditure all at one time here to do it. I would expect if you're looking for future, I think it will probably be more than 2 or 3, but it's not gonna go up significantly from there.

Derek Lessard
VP of Equity Research, TD Securities

The 13% in-house, do you expect any, I guess, a boost to that after the $10 million CapEx and I guess maybe even the addition of the new acquisition in the U.K.?

Jeffrey Schwartz
EVP and CFO, Dorel Industries

Well, no, the acquisition in Europe is a distributor company. That's only going to actually reduce the manufactured number. The manufactured number will go up. We aren't necessarily bringing product back. We will be bringing some product back that is imported, but we will be expanding on products higher margin, higher sales price, higher ticket items in the factories that we're not even importing today. I expect that 13% number to go up, but it doesn't mean that we're not gonna be importing items.

Derek Lessard
VP of Equity Research, TD Securities

Okay. Thanks for that. The extra $10 million in capital spend over what period should we be modeling that?

Jeffrey Schwartz
EVP and CFO, Dorel Industries

Most likely would be 1st quarter. Am I right, Frank? The bulk of it.

Frank Rana
EVP and Chief Strategy Officer, Dorel Industries

Yeah, the bulk of it will be the 1st quarter of 2022.

There could be some or very little in Q4, but most of it will be in Q1 next year.

Jeffrey Schwartz
EVP and CFO, Dorel Industries

Yeah.

Derek Lessard
VP of Equity Research, TD Securities

Okay. Thank you. That's helpful. Just switching gears a little bit. Historically or last year maybe, you paid about $51 million in rent expense. Now with the sports segment being sold, just wondering what that number comes down to and maybe if I don't know if you have the split between Home and Juvenile.

Jeffrey Schwartz
EVP and CFO, Dorel Industries

Well, we'll give you. I don't have the split right here. I think the number, correct me if I'm wrong again, was 27%. Is that the right number? That the sports segment represented of that.

Derek Lessard
VP of Equity Research, TD Securities

Okay, one last one for me before I requeue. I know you said that you thought the pressure was more on the supply chain pressure was more transitory. Now that you think it's not, I was wondering how you guys are starting to think maybe about your free cash flow or your cash burn, I guess, against the backdrop of the current margin pressures that you're seeing.

Jeffrey Schwartz
EVP and CFO, Dorel Industries

Well, I mean, it's very difficult to look forward on the supply chain. What we're getting a handle on now, where we're saying things are easing is sort of the internal issues. We had a lot of warehouse issues. We had one of our biggest warehouses got hit by COVID over the summer, which ended up giving us a huge backlog in unloading containers. We had hundreds of containers in our yard, and we couldn't catch up. That's starting to be caught up and, you know, that means we can actually sell those items. We had orders for items that we had in our yard but couldn't get them out of the containers. Those are the internal issues that are easing. The external issues are not really easing.

It's very difficult to see down the road, you know, how it's gonna impact us. As I mentioned, we've passed on price increases, and it looks like we'll probably have to pass on some more price increases. Inflation is not slowing down. For our business, the main focus is container prices. That's probably the biggest input increase that we have. They haven't really, you know. We're looking at next year and the rates look like they're going up. We'll have to do another round of price increases at some point. Again, I don't have the timing on that. That's making all of it is difficult to really get our hands on things.

I will tell you from a cash flow standpoint that the inventory levels in the Home business are at a good place. Despite all the problems and everything, we're at a good place as far as owning inventory. I don't think we need to expand much on that. The Juvenile, on the other hand, is short inventory. They could certainly use another $20 million, I would say. You know, and then the bike business, we don't have to worry about going forward. That, that's sort of the cash that we're looking at. Once everything settles down, working capital, maybe another $20 million, but not much more than that.

Derek Lessard
VP of Equity Research, TD Securities

Okay. Maybe one last one for me is, are there any, I guess, other legal proceedings that are going on that might result in a sort of like a large cash outlay? I know you guys had pointed out earlier in the year this one related to tax. Just wondering if there's any other ones that are floating around.

Jeffrey Schwartz
EVP and CFO, Dorel Industries

No. That's the only outstanding large event that's out there like that.

Derek Lessard
VP of Equity Research, TD Securities

Okay. Thanks, gentlemen.

Operator

Your next question comes from Stephen MacLeod of BMO Capital Markets.

Stephen MacLeod
Managing Director of Equity Research, BMO Capital Markets

Oh, thank you. Good afternoon, guys. Couple of questions. I just wanted to follow up, maybe one that's close to Derek's that he just asked. You know, in the press release, you talk about, you know, the fact that some of these issues will continue in the short term around supply chain. You said you're actively working on solutions to work through them. I guess in addition to, you know, passing on price increases and Jeffrey, you just mentioned around catching up on unloaded containers, are there any other levers that you can pull on to get through some of these supply chain issues that are continuing to linger?

Jeffrey Schwartz
EVP and CFO, Dorel Industries

I mean, there's some. I think Martin was trying to show everybody there's so many issues that, yeah, we're solving some, but it's not a one-time thing. Yeah, price increases are big. Getting our own warehouses up to speed is a big deal. You know, we still have a lot of challenges outside, you know, trucking. Getting our customers to pick up goods was a huge issue in Q3. When we talk about direct import, what that often means is we design and buy a product and then have our customers pick it up in Asia. They were not able to pick it up at those. There was, you know, $ tens of millions of goods at any given point that was ready to be picked up that wasn't.

Hopefully maybe with the Christmas season down and they're refocusing on other non-Christmas goods, that will alleviate. Again, a lot of these things are outside of our control.

Stephen MacLeod
Managing Director of Equity Research, BMO Capital Markets

Okay, thank you. In the Juvenile segment, you quantified roughly $14 million in lost sales, I think was the number from European supply chain issues. Are you able to quantify what the lost sales could have been in the Dorel Home business because of some of the supply disruptions?

Jeffrey Schwartz
EVP and CFO, Dorel Industries

Yeah. No, it was a lot harder. We tried to do that. It was a lot harder to do because in some cases we owned the goods but didn't have them accessible. But like I said, there's probably $20 million. Is it $25 million of goods that were not picked up that could have been, in normal times would have been picked up and delivered? It's harder to do the profit, but you know, I can comfortably say $25 million in the quarter was easily caused by supply chain issues.

Stephen MacLeod
Managing Director of Equity Research, BMO Capital Markets

Okay. Maybe just on both segments, you know, you talked about price increases. Obviously, there's lots of costs, you know, input cost inflation. Is inflation either continuing at such a rate that it's hard to see when price increases will potentially offset the cost inflation or is there a point in time maybe, you know, whether it's like next year, the second half of next year where you see maybe price increases beginning to catch up with some of the cost increases you've seen?

Jeffrey Schwartz
EVP and CFO, Dorel Industries

Yeah. It's a good question. Unfortunately, we don't have an answer because there's the lag time, 2-3 months generally in North America is how it works. We do the price increase to cover the inflation, and then by the time it's in, we're seeing more inflation. You know, I'm not sure when that's all gonna stop. Yeah, that definitely puts pressure on a lot of our business. We are-

Stephen MacLeod
Managing Director of Equity Research, BMO Capital Markets

Yeah.

Jeffrey Schwartz
EVP and CFO, Dorel Industries

You know, it is easier today to get those price increases. It's pretty obvious that everyone has them.

Stephen MacLeod
Managing Director of Equity Research, BMO Capital Markets

Right.

Jeffrey Schwartz
EVP and CFO, Dorel Industries

It's just a timing thing, right? It's just that lag. Hopefully, we won't have that lag all the time.

Stephen MacLeod
Managing Director of Equity Research, BMO Capital Markets

Right. Okay. Then maybe just finally, on the Juvenile business, hoping to fully understand why in Europe was the market that was really uniquely impacted by supply chain, whereas, you know, it sounded as though performance in the Americas seemed to do much better. I was wondering if you could just explain what's unique about the European market with respect to that.

Jeffrey Schwartz
EVP and CFO, Dorel Industries

Yeah. I think I'm gonna pass the actual freight part on to Martin, but one of the things is we have a lot of new product that we've developed. In fact, 48% of our sales now is product that we've introduced in the last 2 years in Europe. We're pretty proud of that, but a lot of that stuff is product that's made in Asia. Martin, I'll let you talk with freight.

Martin Schwartz
President and CEO, Dorel Industries

I think the problem with Europe is that getting goods out of Asia into Europe is much slower this year. There seems to be a lack of ships and containers available to bring the products over. Like we said before, we've got somewhere something like 350 containers of goods or goods to fill 350 containers waiting to be picked up. There just isn't enough supply of, to start with, empty containers. There isn't enough supply routes to get them into Europe on time. It's been much more difficult getting goods into Europe than it has been into North America.

Stephen MacLeod
Managing Director of Equity Research, BMO Capital Markets

Okay. That's great. Thank you for answering my questions.

Operator

Your next question comes from Derek Lessard of TD Securities.

Derek Lessard
VP of Equity Research, TD Securities

Yeah. I was wondering, Jeffrey, if you're able to talk about, like, how long is that lag on the price increases? Maybe, I don't know if you've mentioned it, but the magnitude of the increases that you've put through in both Home and Juvenile.

Jeffrey Schwartz
EVP and CFO, Dorel Industries

Yeah, I'm not at liberty to discuss the magnitude. I will tell you in some cases, we've done 3 price increases already and planning a 4th. You know, that in itself is. I've never seen that. What was the first? I'm sorry. I forgot your first question.

Derek Lessard
VP of Equity Research, TD Securities

No. Well, you weren't able to answer the magnitude, but I was just curious-

Jeffrey Schwartz
EVP and CFO, Dorel Industries

Yeah.

Derek Lessard
VP of Equity Research, TD Securities

about the actual lag or how long it takes.

Jeffrey Schwartz
EVP and CFO, Dorel Industries

The lag time. Yeah. I'm gonna say 90 days. I think 90 days.

Martin Schwartz
President and CEO, Dorel Industries

Yeah. In some cases already, we've notified the customer that the prices are coming, so.

Jeffrey Schwartz
EVP and CFO, Dorel Industries

Yeah. By the time they actually kick in.

Martin Schwartz
President and CEO, Dorel Industries

Yeah.

Jeffrey Schwartz
EVP and CFO, Dorel Industries

It's about 90 days.

Derek Lessard
VP of Equity Research, TD Securities

Okay. I guess my final one is as I guess we're sitting here November 5th, what does the situation look like ahead of the upcoming holidays in terms of being able to get product to customers, given the stronger seasonal demand?

Jeffrey Schwartz
EVP and CFO, Dorel Industries

I think, again, Martin, you might know this, but I believe that seasonal demand is almost over now as far as delivery is concerned. Like, if you don't have the stuff already in the warehouses, it's not getting on the shelves for Christmas. Given that we're not. We have some Christmas items for sure that you know, it's maybe gonna get easier for us. Maybe we'll get a little more space. I mean, I know I've heard even some of the large retailers, they can't even process all the goods that are coming in. They've pushed back even for stuff they need. They said, "We can't unload it, so, you know, don't bring it into our warehouses." These are the big guys, so.

Martin Schwartz
President and CEO, Dorel Industries

In some cases, we have goods in our warehouse where our customers, like the big, you know, the big retailers, just don't have the facilities to pick them up. They don't have enough trucks, drivers, and they don't have space in their warehouses to put it. You know, the supply chain problems is not just between Asia and North America. It's within North America as well.

Jeffrey Schwartz
EVP and CFO, Dorel Industries

Our delivery of furniture directly to consumers is up now. That's doing well because the retailers don't have to bring it into their place. You know, we deliver those items, and that's doing well. I mean, we were behind because of all of the issues we had within our warehouses, but that is improving every week now. We're hoping that picks up some of the business.

Derek Lessard
VP of Equity Research, TD Securities

Okay. Thanks, gentlemen, and have a good weekend.

Jeffrey Schwartz
EVP and CFO, Dorel Industries

Thank you.

Martin Schwartz
President and CEO, Dorel Industries

You too.

Operator

There are no further questions at this time. I will now turn the floor back over to Martin Schwartz for any closing remarks.

Martin Schwartz
President and CEO, Dorel Industries

Okay, thank you. A word of sincere thanks to our teams everywhere for their continuing effort to get through this supply chain and COVID challenges, as well as the rising costs. It's tough and stressful, but our employees are clearly doing what's necessary to get things done. In fact, many of our customers have told us that Dorel is doing better than many of our competition. That concludes today's call. Thank you for being with us, and have a pleasant weekend.

Operator

Ladies and gentlemen, this concludes the conference call for today. Thank you for your participation. Please disconnect your lines at this time.

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