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Goldman Sachs 31st Annual Global Retailing Conference

Sep 5, 2024

Brooke Roach
Managing Director, Goldman Sachs

Good morning, and welcome to another session of the Goldman Sachs Global Retailing Conference. My name is Brooke Roach, and I cover the apparel brands and consumer discretionary sector here at Goldman Research. And I'm thrilled to introduce our next session with Canada Goose. Here with me today are Neil Bowden, CFO, and Beth Clymer, President of Finance, Strategy, Admin, and Operations. Welcome, Neil. Welcome, Beth.

Neil Bowden
CFO, Canada Goose

Thanks, Brooke.

Beth Clymer
President of Finance, Strategy, Admin, and Operations, Canada Goose

Thanks, Brooke. We're glad to be here.

Neil Bowden
CFO, Canada Goose

Great to be here, and thank you to everyone for taking an interest in Canada Goose. I'll just start with a few sorts of overall remarks about who we are as a brand and where we've come from, and then we'll take some questions from Brooke. Okay, so we'll skip past the legal. And so I'll talk a little bit about where we finished fiscal 2024, which ended at the end of March, and in our commentaries, Brooke will cover off some first quarter comments. So this is a brand that's been a public company for just over seven years, and since our first year as a public company, we've grown at 19% per year, and we ended the year at about CAD 1.3 billion of revenue.

We started very much as a wholesale business, making the iconic parka and selling those parkas in, you know, some of the great wholesale businesses, first in North America and then around the world, and that's evolved into product lines like fleece, lightweight down. We're into footwear now. We make T-shirts, polos, et cetera, and so the growth in the brand and the growth in the product has really come from the protection and the luxury experience that a consumer who wants to be outdoors wants, and we are just very excited about our ability to move from that wholesale business into a retail business, and so some of the key financial metrics are here on the board. I'll just cover a few of them.

Going from our first store, which opened in October of 2016, to now, we're at 68 stores. A few more have opened thus far in our fiscal 2025. We've shifted our wholesale mix from our channel mix from 100% wholesale to more than 70% in the year that just finished. We went from a business that was entirely heavyweight down, not that long ago, maybe 15 years ago, to it being just more than 50% of our revenue. And so the business has just moved substantially into the luxury consumer's closet in a way that excites us and certainly provides for, you know, what we think is a lot of potential. Gross margins are strong at 69%.

That's been, you know, both with a migration away from heavyweight down into other product categories and with a pretty significant channel mix. We know there's an opportunity on further expansion in markets. I'll talk about that in a little bit. But that earnings model is very powerful. Unfortunately, that hasn't necessarily translated into the EBIT that we would expect, and so our EBIT number at 13%, while that's, you know, a good number, maybe in absolute terms, is well below where we were as a historical... at a historical level. And the business has undergone a lot of transformation over the last few years. And both Beth and I, and Kenny and Carrie and Danny, who are not here, know that we can drive that business back to where it needs to get to.

I'll just cover off a few of the reasons how and so strong competitive advantages that we've got. One, resilient business model. We know that this is a very cash-generative business. Our store productivity is high. We know there's an opportunity there, but the unit economics are very strong. Second, brand health and the brand love around the world continue to be high, with an opportunity to expand the mind share outside of just warmth. And while we're recognized around the world very much for the heavyweight down products and the parkas, we know that we can build that into the rest of the product line. Third, vertically integrated. We own all of our or the vast majority of our Canadian manufacturing. We've got a footprint in Europe, which makes knitwear.

And so having that vertical integration gives us a lot of flexibility and controls, really, the end-to-end supply chain. And last, talent, which underpins, really, our ability to deliver. This year, we've got three very critical operating imperatives, and the focus is very much on: How do we get the business in shape for the next phase of growth? So first of all, what are we doing around brand and product? Most exciting thing there is Haider Ackermann has become our creative director, and that was announced in May. A lot of interest in the campaign that kicked that off, and we're very excited about the product capsule that will be coming here in the fall. Secondly, I talked a little bit about our movement from wholesale to DTC.

We have a ton of opportunity around how we execute in our stores, and so how do we get the right inventory in the right place at the right time? How do we train our folks in stores to really, drive that luxury experience, as well as, some basic blocking and tackling around sales? And then the last thing is really about simplicity. So how do we do fewer things for a greater return? It's been, you know, as we've grown, we've probably put a lot of eggs in a number of different baskets, and so concentrating those baskets and getting the most out of them is a critical focus for us here in this fiscal year. That's it.

Brooke Roach
Managing Director, Goldman Sachs

Great. Well, thank you so much for those introductory remarks. Maybe we could dive a little bit deeper into these operating imperatives that you outlined for FY twenty-five. Can you talk about some of the early signs of success that you've already achieved? And then what metrics that should we look at to help gauge success as you move along in that progress?

Beth Clymer
President of Finance, Strategy, Admin, and Operations, Canada Goose

Sure. I'll just go from left to right on the page. First, we'll talk about our brand and product evolution. As you heard Neil describe, you know, we started as a business with these iconic warm parkas that we're really, really well known for, but our product line has expanded a tremendous amount since then... and we don't necessarily get enough consumer credit for it, and that's on us. We have not done a good enough job of evolving the way we talk about that brand with consumers and getting our windwear, our fleece, our footwear into the zeitgeist, the same way our historical heavyweight down business has, and similarly, there's actually been a tremendous amount of innovation within the down-filled outerwear business that we've not done a good enough job getting credit for, and we have a lot more opportunity to infuse creativity.

So Haider's appointment as creative director is a huge part of that. For those of you who have not seen the news, he also yesterday was actually announced as the creative director of Tom Ford, which is hugely exciting for us. You know, Haider, for those of you who know him, incredibly well respected in the space. It's been rumored for a long time he'd take some very big luxury shop creative director position, but Tom Ford for is one that for us is actually quite exciting. It's a Tom Ford actually I didn't know this until last week described his creation of the brand as the first true twenty-first century luxury brand, and it's a North American, American luxury brand. You know, we're also basically a twenty-first century luxury brand in North America and Canada, so there's a lot of parallels there.

So Haider's design aesthetic, his luxury credentials, will just continue to infuse a level of excitement into our product line, that will resonate really well with consumers. And then there's a tremendous amount of work underway about how we speak to consumers from a marketing perspective to get credit for that. So how should you measure success? You should measure success, by looking at how our product line evolves. If you haven't had a chance to visit our stores in a long time, would encourage you to do so. There's one right on in Soho and on Fifth Avenue, so not too far from here, where I expect if you haven't seen one of our stores in even the last two or three years, you'll be really excited to see the breadth of what the product looks like.

And so you should measure and continue to hold us accountable for that breadth, as well as how our product assortment from a revenue perspective grows, that you should continue to expect to continue to see growth in the non-heavyweight down portions of our business. And on the brand and product evolution side, you should measure and hold us accountable for, you know, how Canada Goose is talked about in the industry, what you see from us on social media, on earned, as well as paid media, and whether you continue to see our brand both be more present and also be more broad in the way it's talked about in the market. And if we achieve those objectives, you know, we'll be very thrilled with our progress on brand and product evolution.

Though it's important to note, these changes are, these are multi-year priorities. This isn't we work on this for six months, and then we're done, and we move on to the next thing. Evolving and elevating our product and our brand will be a continuous priority for us in the quarters and years to come. Do you wanna talk about retail, Neil?

Neil Bowden
CFO, Canada Goose

No. No, I think you can cover it.

Beth Clymer
President of Finance, Strategy, Admin, and Operations, Canada Goose

Okay.

Neil Bowden
CFO, Canada Goose

Yeah.

Beth Clymer
President of Finance, Strategy, Admin, and Operations, Canada Goose

All right, so retail execution, Neil alluded to this. What we have built in the past eight years in terms of retail is amazing. We have now, well, upwards of 70 stores globally, you know, built from scratch. It's unbelievable. But we're not good enough retailers, and those of you who have been to our stores, I would expect you've had that experience. Maybe the experience when you were greeted wasn't exactly what you expected, or maybe someone didn't do a good enough job of, you know, educating you on our brand or product. Or maybe you found a product you really liked, and we didn't have it in your store, and we couldn't figure out a way to seamlessly get it to you.

We have a lot more we need to do on retail execution, a lot of which is, quite candidly, kind of basic Retail 101. What's the data you look at every Monday morning, and how do you manage the performance at the store level? It's not surprising when you think about the breadth and scale that was built relatively quickly, by the way, of a global pandemic in between, that we're not perfect at this. But we know we're not perfect, and so our second pillar is all about improving that execution, and success in that will be measured with sales per sq ft growing, DTC comps growing, and the margin expansion, a really attractive flow-through we'll get as that occurs. Lastly, operating with simplicity.

We are blessed with a lot of high-return opportunities, but as you all have seen at fast-growing businesses, high-return opportunities sometimes spread you too thin, and you heard Neil talk about this, and so we've done significant organizational restructuring, one in August of last year and one in March of this year, to reduce our corporate headcount base and get a lot more efficient. That's great because it lowers costs, but more importantly, it requires us to do fewer things and do them more fully, and so there's a lot of work underway in that regard.

Brooke, to your question on how to measure, you should see success here with us continuing to pursue a lot of high-return growth activities, but do so with our SG&A base staying flat and then shrinking as a percent of sales as we drive operating leverage through the business while continuing to accomplish our objectives.

Brooke Roach
Managing Director, Goldman Sachs

I have a couple of questions on each one of those pillars.

Beth Clymer
President of Finance, Strategy, Admin, and Operations, Canada Goose

Great.

Brooke Roach
Managing Director, Goldman Sachs

So let's start with brand and product. One of the questions we get most frequently from investors is how to think about the margin profile of your product expansion into non-heavyweight down. And you've already had some pretty strong successes into non-heavyweight down. I think every single one of you is wearing those items today. So what's the next phase of growth in the journey? Is it deepening the category expansion, or how should we be thinking about that?

Neil Bowden
CFO, Canada Goose

Yeah. I'll take the first point on, I think you mean gross margin per product. So, heavyweight down products skew more favorably in terms of our gross margin profile, but we've maintained gross margin in the channel in the mid-70s% for a number of years as we've moved from, you know, effectively, kind of 80% heavyweight down into a much lower percentage. And so we've been able to accommodate expansion into those other categories, and we'll continue to do so by creating the right value for the consumer, and so both the product pricing and cost are in the right spot in order to balance that out. Now, I think there's opportunity on cost as well as we move into further integration, vertical integration. So you know, there's been a long history there of us maintaining gross margin at the right level. Category expansion.

Beth Clymer
President of Finance, Strategy, Admin, and Operations, Canada Goose

Sorry, what is that?

Brooke Roach
Managing Director, Goldman Sachs

Any specific areas where you think that you see the most opportunity in non-heavyweight?

Beth Clymer
President of Finance, Strategy, Admin, and Operations, Canada Goose

In existing categories or categories we're not yet in, or both?

Brooke Roach
Managing Director, Goldman Sachs

Exactly.

Beth Clymer
President of Finance, Strategy, Admin, and Operations, Canada Goose

Yeah.

Brooke Roach
Managing Director, Goldman Sachs

I guess, so the question is-

Beth Clymer
President of Finance, Strategy, Admin, and Operations, Canada Goose

Yeah.

Brooke Roach
Managing Director, Goldman Sachs

You've got a lot of non-heavyweight already.

Beth Clymer
President of Finance, Strategy, Admin, and Operations, Canada Goose

Yeah.

Brooke Roach
Managing Director, Goldman Sachs

What is the biggest near-term opportunity that you see?

Beth Clymer
President of Finance, Strategy, Admin, and Operations, Canada Goose

So we have seen very strong consumer resonance in apparel, and apparel for us is very broad: sweaters, fleece, T-shirts, polos, et cetera. So frankly, even within each of those categories, there's a tremendous amount of TAM. So that's an area we feel incredibly bullish about the potential. Similarly, other forms of non-insulated outerwear, rainwear, windwear, have been very successful categories for us with a lot of consumer resonance. We have a lot of, you know, really exciting, kind of, very stylish products that are selling out in those areas, so we see a tremendous amount of runway. I mean, remember, we're only 1.3 billion CAD brand. These product categories in total are about half of our revenue. So these are still very small relative to total TAM available.

The consumer resonance we see, despite still being in the early innings of building consumer brand awareness about these categories, fill us with a lot of excitement. Obviously, there's plenty of other categories that we can imagine entering into over time, you know, think luggage, eyewear. I mean, you can imagine the product categories you've seen other luxury brands successfully expand to. We have a lot of consumer data to suggest we have permission to win in those as well. We're just trying to be very deliberate about how we pace those in a responsible manner.

Neil Bowden
CFO, Canada Goose

Let me follow up, because I think there's a really core piece of the earnings model here that, that I just want to make sure we underscore. And so polos, to me, is a great example where this is the first year we had polos broadly available. There are two colors, and we didn't make a lot of them because we are very disciplined when we enter new categories about how many products are... that we have, so that we can control the inventory.

Those products did very well, and even if the margin profile, for instance, is less than what our, our sort of reported average is, we can still drive store productivity in off-season by having those products, or drive UPT, units per transaction, up in season when you're buying that as a gift for Christmas. And so I just think the understanding around how powerful that earnings model can be, compared to the level of productivity we're at today, is important.

Brooke Roach
Managing Director, Goldman Sachs

Then in your core for Heavyweight Down, do you expect units to continue to grow? What are you doing to make sure that that product category remains strong, especially in the markets where your penetration is already high?

Neil Bowden
CFO, Canada Goose

I certainly expect units to grow over time, but I think it's incumbent on us to ensure that we are continuing to drive desire in the consumer. We've got a very strong core base of heavyweight down styles that have had a long history of success. As we've introduced new products, we need to make sure that those complement and are as performative as the existing core. We know that lighter is going to bring a lot of excitement across the entire line. You know, heavyweight down for us is what we're known for. It's our bread and butter, and we absolutely expect that we will continue to grow that, even in markets that are mature.

Beth Clymer
President of Finance, Strategy, Admin, and Operations, Canada Goose

It certainly, though, is a much more competitive space, right? We really, frankly, helped prove the market for a high-end, very warm winter jacket, and so we need to continue to raise our game in the ways Neil described, to continue to maintain and grow share in that increasingly competitive market.

Brooke Roach
Managing Director, Goldman Sachs

Very helpful. Let's move on to retail execution, which was something that you outlined as an area of a lot of opportunity. As we think about those opportunities, do you have the systems in place today, whether that's systems or technology, to implement the improvements that you've outlined? And how should we be thinking about the near-term drivers of productivity improvement that you see?

Beth Clymer
President of Finance, Strategy, Admin, and Operations, Canada Goose

I'll start with just framing the current state. We have a highly productive store base, you know, in the ballpark of $4,000 per sq ft store, very attractive unit economics in terms of payback period on the capital to build the store, in terms of EBITDA margins rate. This is a store base and an economic profile of the store base people salivate over. Yet, here we are saying we're not good enough at being retailers. So, and that's for us, you know, we did not have strong comps as we wanted to have last year. And how do you drive continued leverage out of that store base? You do it by driving positive comps, and so that's where our focus is.

I think, you know, where you have kind of systems, processes, there is a lot about retail that's just a kind of a management playbook. We are, you know, really in the early innings of putting that management playbook in place. Kind of, what does the regional management structure look like? How are they spending their times on a weekly, monthly, quarterly basis with their teams? How do you build store plans, you know, not by quarter or by month, but by day and day part, and manage success around that, particularly when you're a relatively seasonal business, and so what happens on a week in October is actually much more important than what happens on the month of April, right?

So there's a lot of that, to be honest, doesn't require, you know, big investment in systems and processes, but it requires a level of kind of management rigor and talent investment, that we're well underway in getting in place, but we're probably not fully there yet, and we're certainly not fully there in reaping the benefits of it yet. So that's one area of focus, that kind of management rigor. Second is just in-store practices. So we've just recently put in place new store incentive plans to really reward our best brand ambassadors that are the best at building their business with, you know, really good Canada Goose consumers.

We've put, we're putting in place new receiving flows in the back room to make things much more efficient and free up more labor hours to spend on the floor. We're reflowing the way we do scheduling to better match the labor hours with, on the weekend when we get more consumer traffic. Right, so again, a lot of just rigor around the systems and processes that, again, we're, I think, making really good progress in putting those things in place. But you all know, you know, having covered retail businesses for a long time, that change takes time in a distributed network to have its full impact. And you've got one store manager who adopts it really quickly, and it has impact the next day, and you've got one that it takes, you know, a couple of quarters to see it through.

And so, there's a lot in that regard. And then there are certainly some more sexy systems and opportunities that we do not yet have in place. You know, clienteling is a big area of opportunity for any luxury business, including us. That's not something we're incredibly tech-enabled on today. Someday we will be tech-enabled on that. But right now, we are intentionally going a bit slower on some of those sexy system investments to make sure that we have the management rigor and the business processes in place, and then we use the tech to enable it, rather than thinking that the tech is gonna solve the kind of management rhythm problem.

Brooke Roach
Managing Director, Goldman Sachs

As we think about what that means in practice, this year, you've guided to positive low single-digit comps for your DTC business in aggregate, and yet last quarter, things were a little tougher than that. Can you speak to the drivers of the sequential improvement that you expect throughout the year? How much of the guidance improvement is a function of an embedded assumption in macro versus your own idiosyncratic initiatives?

Neil Bowden
CFO, Canada Goose

So I think I'll just repeat basically what Beth said about a week in October could be the same as a whole month of April. And so the first five months or so of our DTC year are very immaterial relative to the total. Certainly, we would like to have positive trends in the first part of the year, but we don't look at those as necessarily really strong leading indicators. And I'll go to last year, where we had--that's exactly what happened, and yet the opposite was true in the back half of the year, obviously, unfortunately. I'll separate the macro for a moment from all the really good stuff that we're doing in stores to be prepared.

And so do we have the inventory in place? Yes, we do. Are we implementing as much training as possible? Do we have the comp structure in place? Yes. So we are attempting to be as prepared as possible, and as, you know, Beth alluded to, some of that's gonna take longer, over a longer period of time, but we do expect that to pay dividends.

I think the macro environment, and we talked about this, Brooke, a little bit in the first quarter earnings call. If memory serves, you asked about this, is certainly, you know, a broad concern. I think we would all acknowledge that, you know, whether that's China, or whether that's the U.S., it feels like the luxury consumer is under some pressure. You know, I think our perspective is we need to control what we can control, and that's the focus, and that's where the energy is right now.

Brooke Roach
Managing Director, Goldman Sachs

Given that you brought up some of the recent trends that you're seeing from a macro perspective. I'm wondering if we could dive a little bit deeper into some of those by geography. How are you seeing consumers engage with the brand in your business, whether that's traffic, conversion, or a willingness to spend, relative to some of the softness that we've seen in the global luxury environment recently, across geographies? And how does your guidance account for that?

Neil Bowden
CFO, Canada Goose

So maybe I'll just work my way from North America east. So we had in the first quarter, again, small quarter, strong positive comps in Canada, in Japan, and in Mainland China. And so Canada has been a pretty resilient market for us. Strong. It's our home market, obviously, strongest market in terms of brand awareness, and probably closest to home, gives us you know opportunity to test in stores quicker. You know I think the US, our guidance, while it's not specific to any particular market, assumed or assumes a pretty conservative level of recovery, and so we're more or less where we thought we'd be in the US. I think there continues to be opportunity there.

You know, my view, I don't know if Beth, you have a different view, is that the consumer is under pressure there, and that seems to have been going on for a while. We did not assume that that would correct materially. Europe, for us, was not as strong early in the first quarter. There was a little bit of recovery towards the back half of the year, back half of the first quarter. You know, we continue to monitor that. It's the smallest market, and our job there is mainly to get wholesale as clean as possible so that our DTC presence can operate with, you know, the best experience for the consumer. If I go to APAC, Mainland China had a strong first quarter.

Japan had a very strong first quarter, and so, you know, the movement of tourism in particular into Japan is good. We've got strong brand awareness in Japan, but we're in the early days of that sort of joint venture and our expansion into Japan, and so we certainly see opportunity over the long term there. That consumer has been a long fan of the brand, and so we feel pretty good about what that looks like for this year. Greater China is under pressure. Hong Kong, Macau, Taiwan, traffic in those stores through the first quarter was lower than it was a year ago. The comps were pressured. I think if I zoom out, they're certainly mixed, but we've been conservative about what we expect for the year.

Brooke Roach
Managing Director, Goldman Sachs

... And just to put a bow on some of these macro comments, one of the questions we're asking all companies at our conference today is their view on expectations for the environment in the second half of 2024 relative to your own recent results. Do you expect things to be same, better or worse?

Neil Bowden
CFO, Canada Goose

Do you wanna take that?

Beth Clymer
President of Finance, Strategy, Admin, and Operations, Canada Goose

I do not think we see it better. Whether it's the same or worse, unclear. Certainly, I think some of the macro data that we read and see, the same things you all see, is admittedly a bit daunting. And as Neil said before, we try to just stay super focused on what's within our control, and we are a small enough share player that we hope that we can continue to succeed regardless of, frankly, the macro environment around us. But certainly, we would be delighted to be upside surprised and have a stronger macro environment in the back half of the year than we did in the first half, or than we think is likely in the second half.

Brooke Roach
Managing Director, Goldman Sachs

One other focus area for investors, especially given some of the choppier macro trends, is just what's happening in wholesale. We've seen some wholesale partners see much weaker trends than their DTC counterparts, and you've been focused on optimizing relationships in wholesale, you know, accruing to brand creative partners. Can you elaborate on what inning we're in in this strategy, and how we should think about a return back to growth in the wholesale channel?

Neil Bowden
CFO, Canada Goose

You wanna take it?

Beth Clymer
President of Finance, Strategy, Admin, and Operations, Canada Goose

Sure. So I think we're reasonably far through our wholesale cleanup journey. For those of you who've been following us, we've intentionally shrunk wholesale over the past couple of years. That includes exiting of doors, or sorry, includes exiting of entire partnerships. Includes exiting of doors with some partners, and includes rationalizing the order book with partners in certain doors as well, and that's really a collaborative effort between us and the partners to ensure that we are showing up in a very brand-wide right way across wholesale. Wholesale is really important to us. It is how a lot of consumers will meet us for the first time, or will learn about new things we offer.

It's a highly strategic part of our portfolio, but it was a very large part of our portfolio, and to be frank, we didn't have the right partnerships across the business, and we were far too often showing up, you know, in the back of the outerwear floor with a bunch of black parkas, instead of the way we show up in our best wholesale accounts, like Selfridges, Harrods, you know, some of the doors of Nordstrom, Neiman, et cetera, where you really... It looks like you're walking into a mini one of our stores. And so that's the journey we've been on. We feel that we're very well through that journey. You know, we guided to a decrease in wholesale revenue this year, and the hope would be that we're close to that nadir and begin to regrow from there.

But the pace of how we regrow is both within our control, so the better we do on the brand and product evolution, and, you know, excite and create more desire, the stronger that is going to resonate, not only in our DTC channels, but in wholesale, and that will allow us to regrow there. But it also depends a lot on the health of the wholesale channel, which, as you allude to, is uncertain. And so I think, you know, we have operated in environments where our wholesale partners were much, much more risk-on. And when they're a little more risk-on, they're very excited to buy a slightly broader set of our apparel assortment.

And when they do that, then, you know, the consumers buy it, and then they buy more of it, and it becomes a bit self-fulfilling. We're not currently in an environment where anyone is risk-on. Quite the opposite. And so I think how quickly the wholesale channel, particularly in North America, you know, resets to health, will also be a big driver of how soon we move from this nadir to a re-acceleration of growth.

Neil Bowden
CFO, Canada Goose

The only thing I'd add to that is that Europe is still our major or largest wholesale market, and that's an area where we've been pretty aggressive about reducing accounts, but also about developing really deep partnerships in some of the most influential wholesale stores in the world. Places like Harrods, Selfridges, Galeries Lafayette, et cetera, where the introduction of Haider and the expansion of the products has been really desired from those partnerships for a long period of time. And now that we feel like we're there, starting to move into a more luxury adjacent spot, and those we know to be very influential places for people who travel to shop in places like Paris or Munich, or London, or what have you. And so we...

I think the aspects that Beth's talking about in terms of how we're dealing with the market cleanup and inventory in the channel, versus how do we show up in the wholesale partners and the strategic nature of those relationships, that second part is really, really important, and that's a spot where we've made some real strong headway.

Brooke Roach
Managing Director, Goldman Sachs

That's great to hear. Thank you for the color. One other topic that's been on investors' minds has been China, and you mentioned a little bit with when we were talking about the macro, but Canada Goose has seen strong expansion in the Chinese marketplace over the past couple of years. The Chinese consumer is shopping in different places at different times. So I was wondering if we could zoom out and speak about the total Chinese consumer cluster that engages with the brand. What are you seeing there today, and what is your outlook for growth with the Chinese consumer in aggregate, regardless of whether or not they spend in Japan, or Macau, or Taiwan, or Hong Kong?

Neil Bowden
CFO, Canada Goose

Yeah, I mean, I'll start with, all of our consumers are important, and all of our clusters are important, whether those are domestic or whether they're shopping domestically or shopping when they're traveling. Clearly, the Chinese consumer is a material part of our business. They have historically shopped in places like Toronto or Banff or Vancouver, and now Seattle, in North America, in the U.S., et cetera. So I think the general comment, I think, still applies, that there feels like it feels like a challenging backdrop in terms of the macro of the Chinese consumer, whether that means they're traveling but not shopping, not traveling, or not necessarily shopping as frequently in the market. That's a general comment.

As it relates to our stores, we have 25 stores or 26 stores in Greater China. Y ou know, it's just a very low level of penetration in our view, based on what we think the total size of that market could be. We know that when the consumer leaves China and goes to places like Western Europe or Japan, they shop in our stores. I think we feel like they will continue to be an important part of our business, whether that's domestically or while they travel. But ensuring that we have a healthy domestic or local business in every one of our markets is just as critical as ensuring that one particular consumer set is taken care of.

Brooke Roach
Managing Director, Goldman Sachs

Very clear. Let's pivot to margins. You've guided for about a hundred basis points of margin expansion this year. How are you thinking about the potential drivers of improvement in the near to medium term, and what are the drivers of leverage?

Neil Bowden
CFO, Canada Goose

I think there's two main drivers of margin improvement. One is going to be scaled. So how do we get more higher level of revenue, whether that is through comp store growth, which is really critical, and you know, Beth alluded to the fact we've got highly productive stores at $4,000 sq ft. That is still below where we were historically. We know that we have an opportunity there. And so getting more out of the existing stores as well as growing stores gives us some revenue scale, and that starts to expand margins.

The second, alongside the Operate with Simplicity pillar, is how do we keep a lid on costs? We've got a you know, a broad business around the world. We have invested heavily in certain areas, particularly talent. We need to make sure that the cost growth is less than the growth in revenue, so that we can start to expand margins and get ourselves back to where we know we need to be. Those are the two biggest pieces.

Brooke Roach
Managing Director, Goldman Sachs

Canada Goose is unique because you have a different cost structure than others, given your owned manufacturing-

Neil Bowden
CFO, Canada Goose

Sure

Brooke Roach
Managing Director, Goldman Sachs

... facilities. One of the questions we are asking every company today is how they're thinking about the cost outlook into 2025. Are you expecting some of the cost pressures that have been in the industry today, freight, materials, labor, tariffs or otherwise, to be the same, better or worse into 2025?

Beth Clymer
President of Finance, Strategy, Admin, and Operations, Canada Goose

There are some aspects, both of our vertical integration, but frankly, also our Canadian manufacturing footprint, that actually make some of those cost headwinds less material for us than they have been for other companies. So for example, tariffs, less of an issue, given a significant portion of our product is made in Canada. Similarly, freight, a lot of the pressures that folks have felt getting their goods from Asian manufacturing to European and U.S. destinations, our stuff's actually going in the other direction. So we haven't seen the same inflationary pressures that others have seen in that regard. So that's been helpful to us recently, and we expect will continue to be helpful for us in terms of mitigating some of those inflationary pressures. But there are, of course, others.

You know, minimum wage trends in Canada will create inflationary pressure that's unique to us. And so, you know, we see some of those pressures. We don't think an inflationary environment is going to go away. But fortunately, we also see the really strong culture we have, and have always had, of continuous improvement and productivity in our manufacturing and our supply chain organizations as creating really good room for productivity that can help offset those inflationary pressures. We've seen that so far. You know, saw that last year, seen that so far this year, and we expect that will continue. And as you think about the learning curve that, you know, we introduce a new product line, it resonates with consumers, it stays in the line. We have carry forward styles that stay with us for years.

You can really get much more efficient on how you manufacture that style over time. That can, you know, often more than offset the inflationary pressures you get. You can buy the raw materials volume at greater scale, that can more than offset the inflationary pressures you get. So I think we see our vertically integrated manufacturing as a real asset that helps us offset some of those inflationary pressures, perhaps more than other brands.

Brooke Roach
Managing Director, Goldman Sachs

Putting it all together, pre-pandemic, Canada Goose used to do a 20% plus operating margin. You've outlined a number of initiatives that are set to improve the top line, as well as your efficiencies and your margin structure. How should we be thinking about the pace of reinvestment in the brand as you go after some of those opportunities, versus the flow-through and the cadencing of expansion back to a stronger operating margin over time?

Beth Clymer
President of Finance, Strategy, Admin, and Operations, Canada Goose

We are extremely committed to a steady expansion of operating margin, and so the answer to your question of pace of reinvestment will in large part be how much productivity are we driving through both cost productivity and sales productivity. And the faster that productivity we drive, the more opportunity we have to reinvest in high returning investments while still expanding margin. But our commitment is steady margin expansion, which obviously, as you say, we have not delivered on these past few years. And we are going to be very judicious at those investment dollars following the growth in the margin expansion rather than leading it, to be sure that we can deliver on that steady improvement.

Neil Bowden
CFO, Canada Goose

Could not agree more.

Brooke Roach
Managing Director, Goldman Sachs

Excellent. Well, with that, I'm afraid we are out of time. Thank you, Neil. Thank you, Beth, and thank you for all of those who joined in on the audience today.

Neil Bowden
CFO, Canada Goose

Thanks so much.

Beth Clymer
President of Finance, Strategy, Admin, and Operations, Canada Goose

Thank you, Brooke, and thanks so much for your time.

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