Good day, and thank you for standing by. Welcome to the ISC Q3 2023 Earnings Conference Call and Webcast. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question during the session, please press star one one on your telephone and wait for your name to be announced. To withdraw your question, please press star one one again. Please be advised that today's conference is being recorded. I would now like to hand the conference over to your speaker today, Jonathan Hackshaw, the Senior Director, Investor Relations and Capital Markets.
Thank you, Josh, and good morning to everyone joining us today. Welcome to ISC's conference call for the third quarter ended September 30th, 2023. On the call with me today are Shawn Peters, President and CEO, and Bob Antochow, Chief Financial Officer. This morning, Shawn will take you through some of the highlights of the quarter. Bob will then provide some financial and operating highlights for the quarter, as well as speak to some operational highlights as well. Before we begin, we would like to remind everyone that we'll only be summarizing results today. The company's financial statements and MD&A have been filed on SEDAR+ and are available on our website. We encourage you to review those reports in your entirety.
I would like to remind you that any statements made today that are not historical facts are considered to be forward-looking statements within the meaning of applicable securities laws. The statements may involve a number of risks and uncertainties that are described in detail in the company's SEDAR+ filings. Those risks and uncertainties may cause actual results to differ materially from those stated. Today's comments are made as of today's date and will not be updated except as required under applicable securities laws. Today's conference call is being broadcast live over the internet and will be archived for replay shortly after the call on the investor section of our website. With that, I would now like to turn the call over to Shawn.
Thank you, Jonathan, and good morning to everyone joining us for today's call. The results for the third quarter and year-to-date for 2023 continue to demonstrate our consistently strong performance. News in the quarter was dominated by our milestone announcement on July 5th, 2023, regarding the extension of the term of ISC's exclusive Master Service Agreement, or MSA, with the province of Saskatchewan to manage and operate the Saskatchewan registries until 2053. The extension of the MSA with the province of Saskatchewan has been an important priority for the company and is beneficial for all stakeholders. From ISC's perspective, it immediately added new revenue through certain fee adjustments, thereby enhancing the company's scale and financial profile.
With respect to the performance of our three segments during the third quarter and year to date, registry operations realized the benefits of the new fee adjustments, which were implemented on July 29th, 2023, with a positive impact on both revenue and adjusted EBITDA in the Saskatchewan Registries division. This was further enhanced by the implementation of annual CPI fee adjustments in the Saskatchewan registries during the quarter and a full nine months of Ontario property tax assessment services in the current year, compared to only four months in the prior year. Offsetting these increases were costs associated with our extension commitment to transforming the Saskatchewan registries. Costs early in the project are largely expensed versus later costs that we expect to capitalize.
Transaction volumes in the Saskatchewan registry were lower during the quarter and year to date, following successive interest rate increases by the Bank of Canada. Although Saskatchewan continues to be impacted less than other jurisdictions in Canada and remains generally in line with our expectations for our annual guidance provided in February, as well as when we updated our annual guidance in August. Consistent with our growth strategy, our services segment continues to drive organic growth, with revenue and Adjusted EBITDA both growing during the quarter and year- to- date. The main driver has been the Regulatory Solutions division, as business from financial institutions, including auto lenders, continues to grow as they implement enhanced and more frequent due diligence procedures in a higher interest rate environment.
We also saw a positive increase in asset recovery revenue in Recovery Solutions compared to the same quarter in 2022, which is to be expected, as Recovery Solutions generally benefits from tougher economic conditions. During the quarter, services also renegotiated an extension of the Ontario Corporate Registry contract with the Province of Ontario to the end of January 2025. This agreement ensures that services can continue to access the Ontario Corporate Registry on behalf of clients while preserving preferential access rights. Technology Solutions continues to benefit from increased procurement activities through both new mandates with existing clients and new client wins. Subsequent to the end of the quarter, we announced that the State of Michigan had awarded a contract to ISC to upgrade the technology supporting the state's Uniform Commercial Code system.
This is in addition to the new work we have with clients in deploying the RegSys platform to the Department of Registrar of Companies and Intellectual Property in Cyprus, in partnership with NetU Consultants, and a project with the States of Guernsey to build and launch the Online Register of Charities and Nonprofit Organizations to the public, also utilizing the RegSys platform. Many of these implementations see expenses occurring in advance of revenue recognition, and so we saw much of that as we build the teams to deliver, with revenue being recognized in subsequent quarters. Our technology solutions team is also responsible for the delivery of registry enhancements for the Saskatchewan registries in registry operations, in conjunction with our commitment under our new MSA.
This work is expected to result in long-term benefits for the users of the Saskatchewan registries, as well as support the company's pursuit of new registry opportunities globally. In summary, the third quarter and year-to-date for 2023 have been periods of sustained positive performance that reflects the company's extremely strong fundamentals, as well as its ability to perform well in challenging economic conditions and execute on strategically important initiatives. I'll now turn the call over to Bob to discuss the financial highlights before providing some closing thoughts.
Thank you, Shawn, and good morning, everyone. As Shawn said, our 2023 results are in line with our expectations, and our performance has been consistently positive. This performance was driven by a number of factors, but more specifically, revenue was CAD 54.6 million for the quarter, an increase of 12% compared to the third quarter of 2022. The increase was due to continued customer and transaction growth in services, combined with fee increases implemented in registry operations in July 2023. Net income was CAD 4.2 million, or CAD 0.24 per basic share and CAD 0.23 per diluted share, compared to CAD 7.8 million, or CAD 0.44 per basic share and CAD 0.43 per diluted share in the third quarter of 2022.
The reduction in net income during the quarter resulted from increased net finance expense due to increased interest rates, higher borrowings used to fund the upfront payment, interest accrued on the vendor concession liability to the Province of Saskatchewan, and amortization related to the intangible asset associated with the right to operate the Saskatchewan registries. This was partially offset by strong adjusted EBITDA contributions from registry operations and services. Net cash flow provided by operating activities was CAD 14.6 million for the quarter, a 3% reduction from CAD 15.1 million in the prior year, due to non-cash working capital changes in accounts receivable due to higher revenue in the current year and timing of income tax payments, partially offset by the growth of adjusted EBITDA in registry operations and services.
Adjusted net income was CAD 8.4 million, or CAD 0.47 per basic share and CAD 0.46 per diluted share, compared to CAD 8.7 million or CAD 0.49 per basic share and CAD 0.48 per diluted share in the third quarter of 2022. The slight decrease for the quarter was driven by increased interest expense on long-term debt, largely offset by the strong performance of registry operations following fee adjustments introduced during the quarter and continued customer and transaction growth in services. Adjusted EBITDA was CAD 19.2 million for the quarter, compared to CAD 17 million in 2022, primarily due to a higher contribution from registry operations, driven by fee adjustments implemented during the quarter and continued customer and transaction growth in services.
This increase was partially offset by lower adjusted EBITDA in technology solutions and corporate, due to the timing of revenue recognition and the continued investments in people and technology. Adjusted EBITDA margin was 35.2%, compared to 34.9% in the third quarter of 2022. Adjusted free cash flow for the quarter was CAD 14.4 million, up 27% compared to CAD 11.4 million in the third quarter of 2022, primarily related to stronger results from operations in registry operations and services during the quarter. This was partially offset by increased capital expenditures related to technology systems in registry operations and services, and increased interest expense due to higher interest rates and higher principal outstanding as a result of the borrowings to fund the upfront payment.
Turning to our balance sheet, in connection with the extension agreement announced on July 5th, the company entered into an amended and restated credit agreement with its syndicate of lenders. The aggregate amount available under the amended and restated credit agreement has been increased from CAD 150 million to CAD 250 million, and consists of ISC's existing CAD 150 million revolving credit facility, plus a new CAD 100 million revolving credit facility. In addition, ISC maintains access to a CAD 100 million accordion option, providing the flexibility to upsize the aggregate revolving credit facility up to CAD 350 million, and the consolidated net funded debt to EBITDA financial covenant has been increased to provide additional balance sheet flexibility to ISC. The expiry date of the amended and restated credit facility of September 2026 remains unchanged.
We funded the upfront payment of CAD 150 million and other related extension agreement transaction costs by drawing on our amended and restated credit facility and with cash on hand. Further, on July 27th, the lending syndicate associated with our credit facility expanded to include Bank of Montreal as a participant. The inclusion of BMO is a logical and prudent step to ensure that we remain well-positioned to fund our ongoing growth strategy. With respect to our debt, for the period ended September 30th, 2023, the company had CAD 187.2 million of total debt outstanding, compared to CAD 66 million as at December 31st, 2022....
The increase is due to our initial CAD 150 million dollar upfront cash payment related to the extension agreement, less CAD 29 million of prepayments during the year, including CAD 14 million in the quarter ended September 30th, 2023. As we move forward, the company is focused on continuing sustainable growth and rapidly deleveraging towards a long-term net leverage of 2x-2.5x, as evidenced by these prepayments. After all this, as at September 30, 2023, we held CAD 21.4 million in cash, compared to CAD 34.5 million as at December 31st, 2022. Further details on our debt and our credit facilities can be found in our MD&A and financial statements.
Before I turn the call back over to Shawn, I'd like to finish by highlighting that we also announced yesterday that our board of directors approved a quarterly cash dividend of CAD 0.23 per share. That dividend will be payable on or before January 15th, 2024, to shareholders of record as of December 31st, 2023. I will now turn the call back over to Shawn for some concluding remarks.
Thanks, Bob. Our year-to-date results continue our history of positive quarter- after- quarter performance and stability, and we expect that to continue. At the end of October, the Bank of Canada held interest rates at 5%, noting that it was prepared to raise interest rates again if inflation remains high. Economic conditions in Canada then will likely remain in line with our expectations for the remainder of 2023. As a result, we expect volumes in the Saskatchewan Land Registry within registry operations to remain at current but seasonally adjusted levels. The Saskatchewan Realtors Association recently noted that strong housing sales continued in October, despite persistent inventory challenges, again evidencing that Saskatchewan real estate market is faring better than other jurisdictions in Canada, and supporting that our registry operations segment will continue to be a strong contributor to Adjusted EBITDA and free cash flow generation.
In services, we see continued organic growth and a continuing positive impact in the regulatory and recovery solutions divisions due to increased due diligence searches and asset recovery activity, respectively. As Bob mentioned, we'll continue to execute on our plan to delever the balance sheet to realize a long-term net leverage target of 2x-2.5x, a plan which commenced immediately following the announcement of the extension in July, as evidenced by our third quarter 2023 payment against our outstanding debt. Overall, we believe our performance will remain strong for the balance of the year, being steady in our core products and services, well-positioned with certain countercyclical businesses, and ready to benefit positively from our focus on growth and any improvements to market conditions in the future.
With all of that as context, we're pleased to reiterate our updated annual guidance provided in August 2023, with revenue for 2023 expected to be between CAD 207 million and CAD 212 million, and Adjusted EBITDA to be between CAD 71 million and CAD 76 million. Given the strength of the business to date, we expect revenue to be at the top end of our guidance range and Adjusted EBITDA to be towards the lower end of the guidance range, which accounts for variations in our product mix and related margins, and as we continue to invest in people and technology to position ourselves for the growth ahead. In closing, we're proud of the work we've done in 2023 to realize our short-term objectives for the year while pursuing our long-term goals for growth.
Although the capital markets are currently challenging and not presently recognizing ISC's extremely strong fundamentals, the company is stronger than ever, especially with the extension completed, a robust plan to delever in the near term, and a management team focused on long-term growth. With that, I'll now hand the call back over to Jonathan.
Thanks, Shawn. Josh, we'd now like to begin the question and answer session, please.
Thank you. To ask a question during the session, please press star one one on your telephone and wait for your name to be announced. To withdraw your question, please press star one one again. One moment for questions. Our first question comes from Maxim Matushansky with RBC Capital Markets. He may proceed.
Hi, good morning. I just wanted to start on margins. Can you help us think through what the appropriate margin level might be across the different segments? Is there something—you know, is there more margin potential in the registry business from the MSA extension fee adjustments flowing through, or the lower level of high value transactions potentially offsetting that? And in the services segment, is it just mix shift that was dragging margins below 20% or anything else to call out there?
Yeah, Maxim, thanks for the question. It's Shawn. I'll maybe start off with a couple of comments just around the strategy and then turn it over to Bob for some of the financial. So your question was sort of around, you know, what is giving some guidance on the margins. There's a couple of factors in that. You know, the first one is that we continue to invest in people and technology across the business. We'd commented several times during the pandemic and then post-pandemic that we were running pretty lean during the pandemic and that was just being conservative, as we didn't really know what the future was gonna look like.
Now that we have more visibility on that and we can see the growth that's the growth potential that's in front of us, and in fact is happening to us right now, we're making very strategic and logical investments in people and technology, and so that is having a bit of an impact on the margins. But we could, we concluded, you know, we can only run so lean for so long, and then we would run into problems in terms of delivering against the revenue that's coming in the door and the growth that's coming in the door and executing on future growth. So there's a bit of that that's happening in the current quarter and year- to- date. On some of the product mix stuff, that's a good catch, and I'll just turn that over to Bob and let him talk about that.
Sure. Thanks, Shawn. Yeah, and you know, Maxim, I know part of your question was just by segment, the different margins. You know, as Shawn mentioned, as it relates to registry operations, you know, that business segment is impacted significantly by land registry volumes, revenue. And of course, that it's a high margin business, and when you know volumes are down, you know, we see that impact on our you know EBITDA margins and Adjusted EBITDA margins. So that's what we're seeing you know this year in terms of you know overall volumes being slightly you know down from last year.
And then as Shawn mentioned, you know, as we work on, you know, registry enhancement, you know, we've got additional expenses that will flow through in that segment. In terms of services, that is, again, Shawn mentioned the mix there between the different product lines we have there. You know, traditionally, that's been around, you know, you know, 20%, you know, historically, or, you know, give or take a percentage. And, you know, we see that, you know, you know, to continue there. Obviously, we continue to work to enhance our, you know, our software solutions, you know, to try to work to improve that.
But, you know, that, that 20% is, yeah, you know, a rough range. And then finally, technology solutions, as Shawn, you know, mentioned, we're, you know, investing in that area, and that, you know, margin varies as we recognize revenue. And, currently, we're ramping up to service the contracts that we announced at the start of the year, and, you know, the Michigan contract, which we announced this quarter. So, you know, those are the, you know, the main factors. And then in terms of this, you know, this quarter and year to date for 2023, we're also impacted by, you know, the acquisition integration and other costs specifically related to Monarch. So that's more a EBITDA impact.
Those costs are excluded for Adjusted EBITDA, but it is, you know, if you're, you're focused on the EBITDA, that, that would be one thing where the costs are almost double, you know, Q3 year to date versus Q3 last year- to- date.
Yeah, and I, I might close that off, Maxim, just to say that the, so some of the pressures that Bob outlined on margins, some of it is just product mix, and so that's the different parts of the business and services being stronger. And part of it is just temporary as we invest in, in this to look towards growth and, and revenue growth. So we would expect to see, improvements in margins by some of the technology improvements that we're making, but that, that requires the investment now, so.
Got it. Okay, and that's very helpful. Thank you. Maybe just to follow up on that, on the technology solutions, is there any point where I guess any guidance where you can give around when you expect that to return to profitability? Or maybe even said another way, is there a certain maybe run rate margin level that we should be thinking about in over the longer term?
Yeah. So, you know, as revenue. You know, as work progresses on these projects, you know, the expectation is that that is, you know, in 2024, we'll see that improve. You know, the ramp up this year with, you know, bringing on, you know, the higher investments in people to service those contracts, you know, our expectations we should see that positive results in 2024. And, you know, the, you know, that business, you know, depending on the contract, certain contracts are more profitable than other contracts. But, you know, the end goal would be to, you know, looking at that, you know, 20% margin, or higher range. But again, it depends on, you know, the specific customer, the mix of customer contracts in a given year.
Yeah, I'd add that we'd expect, as Bob said, in 2024, to see that return to profitability and continue to grow. As I said, we're seeing a significant increase in procurement activities, and so that's gonna translate into more and more, you know, in our belief, more and more contract wins as we get into 2024. And so we're gonna continue to grow that segment and continue to invest, but our goal would be back to profitability after these investments in 2024.
Got it. And maybe if I can sneak right in about 2024. I mean, now that we're nearing the end of the year, can you maybe talk about the trends that you expect next year in 2024? Obviously, it's a bit tough to predict the land registry activity, and you've said that you expect continued growth in the services segment. But can you maybe speak to how you're thinking about the growth across the business lines into next year and maybe the factors that we should be thinking about that might accelerate or slow down your growth across those segments?
Yeah, for sure. I mean, we obviously haven't released any guidance for 2024 yet. But I think, you know, we've given our outlook for the balance of 2023, and we'd expect that generally to continue. We do think that Saskatchewan continues to do better than the rest of the country in terms of real estate activity and stability, and prices are holding up as well, largely due to some inventory challenges in certain spots. So, you know, I think we would expect that to continue, subject, of course, always to interest rate changes. As we said, the Bank of Canada has held rates for now, but has indicated that they could increase rates if they don't see the impact that they're hoping.
So, you know, it would always be subject to or a caveat to something like that. And then, as I said, we continue to see organic growth in the services part of the business. We're focused on that. We're focused on creating the infrastructure to be able to scale that business. And then finally, our technology solutions, again, largely a procurement-driven exercise right now as that comes post-pandemic. And as we continue to onboard clients and get into the sort of support and maintenance part of that business, I think it, it'll see a good 2024 as well.
And again, you know, when we issue guidance, we'll sort of talk a bit more about that, but that's at least sort of consistent with what we're seeing here in the last part of the year.
Great. Thanks for that line. Thank you. One moment for questions. Our next question comes from Scott Fletcher with CIBC. You may proceed.
Hi, good morning. I wanted to ask a question about the impact of the new fees in the quarter. It looks like land registry was up nicely year-over-year, and I assume the fees were a good part of that. But in the MD&A, you called out the impact of the ad valorem, I think, at what looks like it was around CAD 200,000. Can you just sort of help me, I guess, understand how the new fees impacted the quarter and what you think if that was in line with what you were expecting?
Yeah, I'll maybe start. So, yeah, the majority of the increase in land registry revenue quarter over, you know, the prior year quarter was due to the fee increase associated with the MSA extension. There was a small piece that related to the CPI, you know, annual CPI increase with... You know, so that had a little bit of impact in the land, overall land revenue. But in terms of total registry operations, that was a small contributor. And then in the land, basically that was offset with reduced volumes, right?
But the biggest part of that increase year-over-year—or quarter-over-prior-year quarter, would be the registry enhancement fee increases, or, sorry, the MSA extension fee increases, yeah.
Okay, thanks. And then on the, on the debt repayment, you mentioned it looks like you've repaid CAD 14 million in the quarter, and that lines up pretty closely with the free cash flow, the Adjusted Free Cash Flow number in the quarter. Is that the plan going forward, to sort of match the repayments with what you think you're gonna do in terms of the Adjusted Free Cash Flow number until you hit that leverage target?
Yes. Yeah, yeah, we're focused on rapidly deleveraging, as mentioned, and, you know, aiming for that, you know, 2%-2.5% sort of long-term target. So, you know, as we, you know, progress quarter-over-quarter, that'll be our focus.
Yeah, I think that's absolutely right, Scott, and subject, of course, to continuing to execute on our growth strategy. So as we said, we're focused on both growth and leverage, but in these quarters where we've got good, strong, free cash flow, as you noted, that's where our focus will be.
Okay, thanks. I'll ask one more. Just on the... When you announced the MSA extension, you sort of you pointed to CAD 17 million in additional revenue and CAD 16 million in EBITDA. Obviously, high margin revenue there. Is that do those estimates still largely hold given what's happened? Given, sorry, not what's happened, but what you've seen so far with the new fees?
Yep, they largely hold. You know, as we work on registry enhancement going forward, you know, part of those costs are operating in capital. And as we execute on our plan, you know, we've got IFRS rules we need to adhere to, which, you know, as we move through different stages and make selections as, you know, whether certain parts are part of the solutions are billed, third-party solutions, it gets different accounting treatment. So that can impact the EBITDA on that we forecasted as well.
Yeah, on a pure basis, Scott, I think that remains consistent with our expectations as announced in July. As Bob just mentioned, we also announced the commitment to the registry enhancement or enhancement of the registries in Saskatchewan. So, we haven't disclosed what that project will be, but we said that we would start to incur those costs starting in Q3, and we have. So those will continue for a bit here as we continue to enhance the registries. But the 17 and the 16 on a pure basis is still accurate.
That's great. Thank you.
Thank you. And as a reminder, to ask a question, please press star one one on your telephone. One moment for questions. Our next question comes from David Pierce with Raymond James. You may proceed.
Good morning. Just a point of clarity on the debt target. Does that include the Vendor Concession Liability in the debt number?
Yes. Yes, it does.
Okay. So, sort of getting down to 2x within two years would include that 140 or so?
Correct. Yeah.
Okay. And then just on the land registry business and specifically the land transfer business, can you provide some detail as to what mix of land transfer transactions are called, as you know, related to real estate purchases versus non-real estate purchases, things like estate transfers? Just trying to get a sense of that.
Yeah, maybe I'll start on that, David. So anytime, like, at a high level, anytime the, the name on the title, changes, that's considered a, a land transfer of some form. Generally, what we're talking about, though, are actual purchase and sale transactions. There are, other cases, like you say, on an estate, where there might be joint title, and then it goes down to, to just one title holder. We have reduced fees, for those types of transactions because it's not an actual, transfer of the land from one buyer to another. So, we still have some fees in there, but largely what we're talking about when we're talking about title transfers and, and applying the Ad Valorem Fee, it's, it's on a purchase and sale transaction.
Got it. That's clear. Thank you.
Thank you. As a reminder, to ask a question, please press star one one on your telephone. I'm not showing any further questions at this time. I would now like to turn the call back over to Jonathan Hackshaw for any closing remarks.
Thank you, Josh. With no further questions, we'd like to once again thank all of you for joining us for today's call and wish you a pleasant day. Thanks very much. Bye-bye.
Thank you. This concludes today's conference call. Thank you for your participation. You may now disconnect.