Sienna Senior Living Inc. (TSX:SIA)
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20.22
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Sep 24, 2026, 4:00 PM EST
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Earnings Call: Q3 2019

Nov 14, 2019

Operator

Ladies and gentlemen, welcome to Sienna Senior Living Inc.'s Q3 2019 conference call. Today's call is hosted by Lois Cormack, President and Chief Executive Officer, and Nitin Jain, Chief Financial Officer and Chief Investment Officer of Sienna Senior Living Inc. Please be aware that certain statements or information discussed today are forward-looking and actual results could differ materially. The company does not undertake to update any forward-looking statements or information. Please refer to the forward-looking information and risk factor section in the company's public filings, including its most recent MD&A for more information. You will also find a more fulsome discussion on the company's results in its MD&A and financial statements for the period, which are posted on SEDAR and can be found on the company's website, siennaliving.ca. Today's call is being recorded and a replay will be available.

Instructions for accessing the call are posted on the company's website, and the details are provided in the company's news release. The company has posted slides which accompany the host remarks on the company's website under events and presentations. With that, I will now turn the call to Ms. Cormack. Please go ahead, Ms. Cormack.

Lois Cormack
President and CEO, Sienna Senior Living

Thank you, Joelle. Thank you. Good morning, everyone. Thank you for joining us on our Q3 call this morning. During the third quarter of 2019, we made great strides in strengthening our balance sheet and optimizing our capital structure. Subsequent to the end of Q3, Sienna received an investment-grade BBB credit rating with a stable trend from DBRS, which supported our CAD 150 million inaugural unsecured financing in early November. This rating and subsequent debt financing reflects the strength of Sienna's balanced portfolio and sophisticated operating platform. With respect to our operations, we are realigning and augmenting our sales and operations teams and have made further enhancements to our operations and sales programs. Slide five. Moving to our Q3 financial metrics. On a per-share basis, Q3 OFFO and AFFO remained near prior year levels of CAD 0.364 and CAD 0.368 respectively.

As a result of lower occupancy in the retirement segment, our Q3 same-property NOI decreased by 0.8%. During the quarter, we continued to strengthen the balance sheet and ended Q3 2019 with a debt to gross book value of 46.5%, a reduction of 180 basis points year-over-year. Slide six. The long-term care portfolio remained virtually at full occupancy at 98.2% with waiting lists for each of our residences. Q3 long-term care same-property net operating income increased by 1.5% year-over-year. Average same-property occupancy in the retirement portfolio was 86.9% in Q3 2019.

There are a number of factors that are contributing to this softness in occupancy, which I addressed on our Q2 call as well, including high resident attrition rate to long-term care in the portfolio that we acquired in 2018, the disruption associated with property upgrades and renovations at a number of our properties, and the oversupply in the Ottawa market. We have been focused on a number of initiatives to improve occupancy in the retirement portfolio, which include enhancing our assisted living services offered to residents in order to reduce the attrition rates to long-term care, realigning and augmenting our sales and operations teams, intensifying marketing and communication campaigns, and increasing community outreach in every local community, enhance sales programs, including promotions and incentives, making further suite and amenity upgrades, and investing in our teams through enhancements to recruitment, onboarding, and leadership development.

In addition, our residences are now gearing up for an active flu vaccination and prevention campaign in an effort to minimize the severity and duration of the upcoming flu season. Slide eight. While fundamentals in the sector remain strong with an aging population and growing demand for senior living accommodations, we are expecting competitive pressure in some markets in the short to midterm. However, we believe that the majority of Sienna's retirement residences are located in markets where future demand is expected to exceed supply. In addition, we believe that high barriers to entry, including rising construction costs and licensing requirements, will help to limit future oversupply. Our recent expansion at Island Park in Campbellford is leasing up well, and we estimate to reach stabilized occupancy at the end of 2021. I will now turn the call over to Nitin for further details on Sienna's financial results.

Nitin Jain
CFO and Chief Investment Officer, Sienna Senior Living

Thank you, Lois, and good morning, everyone. I will start on slide 10. Same-property net operating income for the quarter decreased by 0.8% or CAD 305,000 compared to the same period last year for a total of CAD 40.2 million. This decrease was largely a result of softer occupancy in our retirement res segment, offset by annual rental rate increases in line with market conditions. The LTC division generated same-property NOI of CAD 23.3 million, an increase of 1.5% over the prior year. The retirement division generated same-property NOI of CAD 16.9 million, a decrease of 3.7% over the prior year as a result of softer occupancy, partially offset by annual rent increases and a focus on adjusting cost. OFFO increased by 1% year-over-year in Q3 2019 to CAD 24.2 million.

This increase was largely the result of lower interest expense on long-term debt and lower current income taxes, partially offset by a decrease in same-property NOI in the retirement portfolio. Q3 2019 diluted OFFO per share was in line with the prior year at CAD 0.364. AFFO increased by 0.3% year-over-year in Q3 2019 to CAD 24.5 million. Diluted AFFO per share was CAD 0.368 in Q3 2019, down marginally from CAD 0.372 in Q3 2018. Moving to slide 12. We continued to strengthen our balance sheet. At the end of Q3 2019, Sienna's debt to gross book value was 46.5%, a reduction of 180 basis points from Q3 2018. Sienna's debt to EBITDA declined to 6.6 times in the quarter compared to 6.9 times in Q3 2018.

Our interest coverage ratio remained high at four times, and our weighted average cost of debt was lowered by 20 basis points year-over-year to 3.7%, highlighting our refinancing initiatives over the past four quarters. We ended the quarter with approximately CAD 128 million in undrawn credit lines and cash. As Lois mentioned, we are pleased with Sienna's BBB issuer rating from DBRS. This investment-grade credit rating reflects our focus on strong balance sheet and highlights our balanced portfolio and sophisticated operating platform. Our subsequent CAD 150 million inaugural unsecured debt financing at an interest rate of 3.109 for a five-year term is a strong vote of confidence on the execution of our strategy. We intend to use the proceeds from this offering to pay down part of our debt and create a pool of unencumbered assets. After the unsecured financing closing, we currently have CAD 307 million of unencumbered assets.

With that, I will turn the call back to Lois.

Lois Cormack
President and CEO, Sienna Senior Living

Thank you, Nitin. Our long-term care portfolio is expected to deliver stable and consistent NOI growth in 2019 and 2020, in line with growth achieved in 2018. We expect Q4 2019 same-property NOI growth in the retirement portfolio to be consistent with Q3 2019, which will result in flat same-property NOI growth year-over-year for 2019. For 2020, we anticipate occupancy improvements, which should translate to low single-digit NOI growth in the retirement portfolio. We believe that fundamentals in senior living will remain strong and are optimistic about potential development opportunities, including exploring the development of freestanding retirement residences with joint venture partners, intensification opportunities at existing retirement residences, as well as the development of senior living campuses. We expect to begin a 60-suite expansion at Kingsmere Retirement Residence in Alliston by mid-2020. The estimated unlevered return for this approximately CAD 20 million investment is approximately 10%.

With an exceptional team, a strong operating platform, and our strategy in place, I am confident about our future and the immense opportunities we have as one of Canada's leading high-quality providers. Thank you for your participation on the call today, and Nitin and I will be pleased to answer your questions.

Operator

Thank you. To ask a question, you will need to press *1 on your telephone. To withdraw your question, press the # key. Please stand by while we compile the Q&A roster. Our first question comes from Fred Blondeau with Echelon Wealth Partners. Your line is now open.

Fred Blondeau
Analyst, Echelon Wealth Partners

Thank you, and good morning. Looks like you very well defined the causes for the decrease in the retirement occupancy, and you just gave us more granularity on your action plan. What's your scenario in terms of occupancy for 2020? What's your timeline before seeing it getting to a more optimal level, I guess?

Nitin Jain
CFO and Chief Investment Officer, Sienna Senior Living

I think as we mentioned in our outlook and our calls, for the total 2019, we expect our retirement same-property NOI to be flat to where it was in 2018, no growth. Our asset occupancy at the end of Q3 2019 for the same property was around 86.3%, we are in a similar range today. We expect the year might be similar by the time we end it. It'll take us two to three quarters to start building it up. We hope to be 300 basis points or so by the end of 2020. It'll take us some time to get there.

Fred Blondeau
Analyst, Echelon Wealth Partners

Okay, no, understood. Nitin, could you remind us what's your target leverage ratio at this stage?

Nitin Jain
CFO and Chief Investment Officer, Sienna Senior Living

Again, it's debt to book value, not fair market value. We think 48%-50% is a good place to be at, considering it's book value. We are right now below it. Again, if we have a reason to go up, if it's development of the right strategic opportunity to grow, we will do that. Otherwise, we like the ratio where it is today.

Fred Blondeau
Analyst, Echelon Wealth Partners

Lois, I think I missed it at the end, you mentioned an expected return or an IRR on your Island Park project. Could you remind us what's your IRR on Island Park and what's your, I guess, what's your expected IRR on Kingsmere?

Nitin Jain
CFO and Chief Investment Officer, Sienna Senior Living

Yes. On Island Park, the IRR is 10%, and Lois mentioned Kingsmere, it's also 10% roughly.

Fred Blondeau
Analyst, Echelon Wealth Partners

Okay. That's great. Thank you.

Operator

Thank you. Our next question comes from Chris Cooper with CIBC. Your line is now open.

Chris Cooper
Analyst, CIBC

Thanks. Just turning back to Fred's question on the outlook. What is it that gives you confidence that the occupancy rate is going to improve into next year? Is it certain markets, or where exactly do you think you're going to get those occupancy gains?

Lois Cormack
President and CEO, Sienna Senior Living

I think it's a good question. We don't expect really any change in the Ottawa market because there continues to be new supply there. Where we think we'll see changes is in our assisted living program. We're making some enhancements there. We do have a number of designated assisted living units, and by kind of changing our service packages and some better marketing and communications about the program, we do expect to get some gains, particularly over the winter months. I'd say that's primarily the area. Then as well, we have, as we had mentioned, a number of upgrades that we're doing in a number of properties, and we expect them to be pretty much complete into early Q2 of next year.

Chris Cooper
Analyst, CIBC

I don't have the numbers in front of me, but if you look at your IL versus AL suites, are there material occupancy differences between the two?

Lois Cormack
President and CEO, Sienna Senior Living

I wouldn't say material. We just know that we do have some vacancy right now in our designated AL units, and we're really focused on that opportunity, as I said, particularly over the winter months where we feel that we can really get some traction there. Because as you know, in the winter months, it's a difficult time for seniors to move in. Traffic is usually down for IL and, we believe that AL is our opportunity.

Chris Cooper
Analyst, CIBC

Okay. Maybe just a different question. Have you looked at dispositions at all?

Lois Cormack
President and CEO, Sienna Senior Living

We always look at the best, our capital allocation, and we've been on a journey as you know, to upgrade the quality of the portfolio, and we're doing a good job on that note. We're always looking at what makes sense for Sienna and to get the most value for shareholders.

Chris Cooper
Analyst, CIBC

I guess it sounds like there's nothing really contemplated right now, whether it be in the LTC or most likely not retirement home, given that it's mostly recently acquired.

Nitin Jain
CFO and Chief Investment Officer, Sienna Senior Living

I think as Lois mentioned, Chris, we always are looking for what's the right mix for us. Again, nothing imminent at this point.

Chris Cooper
Analyst, CIBC

Thanks. I'll turn it back.

Operator

Thank you. Our next question comes from Jonathan Kelcher with TD Securities. Your line is now open.

Jonathan Kelcher
Analyst, TD Securities

Thanks. Good morning. Just sticking with the occupancy question. It sounds like, you're going to look to sort of hold occupancy over the winter months by lowering attrition. Is that fair to say?

Lois Cormack
President and CEO, Sienna Senior Living

Yes. We also have a number of promotions. We're really hoping that we can get some traction before the end of the year. Yeah, we think between assisted living, our promotional packages, all the work that we're doing with our sales teams and so on, that we hope to get some further traction. We know that Q1's always kind of, with the flu season, there's a lot of attrition at that time, but we're hoping through our assisted living programs to try and close that or reduce it.

Jonathan Kelcher
Analyst, TD Securities

Okay. The 300 basis points you're hoping to get by the end of 2020, that would sort of start to come in Q2 and Q3 of next year?

Lois Cormack
President and CEO, Sienna Senior Living

Yes. That's right.

Jonathan Kelcher
Analyst, TD Securities

Okay. How many properties are undergoing upgrades?

Lois Cormack
President and CEO, Sienna Senior Living

Well, in total, there's 10 properties. At any given time, we've completed, I think there's three or four complete, and the others are at varying stages. There's a couple that we'll start in Q1.

Jonathan Kelcher
Analyst, TD Securities

Okay. On those three or four that are complete, are you getting better traction? Are you seeing a difference?

Lois Cormack
President and CEO, Sienna Senior Living

Yes. In a couple of them, yeah. Well, the residents living there are very happy with them and there's good feedback from prospects that are coming in.

Jonathan Kelcher
Analyst, TD Securities

Okay. How do you look at your return on investment in those? Is it more just a defensive, almost maintenance CapEx, or do you target a return on the upgrades?

Nitin Jain
CFO and Chief Investment Officer, Sienna Senior Living

Those were different, Jonathan. When we acquired the Maple portfolio last year, we set aside CAD 5 million, as part of purchase price, or I would say on top of purchase price to spend on it because some of those properties needed a bit of work. It was more contemplated using whatever NOI we want to get from those properties and knowing that we had to spend the additional CAD 5. Whatever price we paid at that point, in our mind, we paid that plus CAD 5 million. That's how we looked at it.

Jonathan Kelcher
Analyst, TD Securities

Okay, fair enough. Just lastly on the unsecured debentures, I think at Q3 you had CAD 49 million on your line. I'd assume you'd pay that down. How should we think about the other sort of CAD 100 million of that unsecured?

Nitin Jain
CFO and Chief Investment Officer, Sienna Senior Living

Most of CAD 150 we have already used to pay down debt, the revolver would be part of it. We had some other debt maturities which were coming due in Q4, which we have paid down as well. We have a little bit left over for some of the other upcoming maturities. What we would say, most of the CAD 150 would be to pay down current debt, and we are on track to do that.

Jonathan Kelcher
Analyst, TD Securities

Okay. You're not going to see a material uptick in interest costs?

Nitin Jain
CFO and Chief Investment Officer, Sienna Senior Living

Correct. We would not.

Jonathan Kelcher
Analyst, TD Securities

Okay, thanks. I'll turn it back.

Operator

Thank you. Our next question comes from Himanshu Gupta with Scotiabank. Your line is now open.

Himanshu Gupta
Analyst, Scotiabank

Thank you and good morning. Just on the occupancy discussion, I think, Lois, you mentioned running a number of promotions. Are you offering more price concessions or incentives to drive occupancy? How is retirement home occupancy trending since September so far?

Lois Cormack
President and CEO, Sienna Senior Living

Yeah. I don't know if I completely caught your question, but we do promotions and one-time incentives rather than rate reductions. Was that your question?

Himanshu Gupta
Analyst, Scotiabank

That's right, yeah.

Lois Cormack
President and CEO, Sienna Senior Living

Yeah.

Himanshu Gupta
Analyst, Scotiabank

My question was, are you offering more what you were offering previously just to drive occupancy there? The second part of the question was, how is the occupancy trending since September?

Nitin Jain
CFO and Chief Investment Officer, Sienna Senior Living

I did answer that one before, Himanshu. We ended the quarter at 86.3 in same property, and we are in a similar range today. We are where we ended the quarter with.

Himanshu Gupta
Analyst, Scotiabank

Sure. Maybe just switching gears on the acquisition side. Is the integration of the portfolios which were acquired in 2018 and 2017 now fully complete? Do you plan to be active on the acquisition front?

Lois Cormack
President and CEO, Sienna Senior Living

The integration of the acquisition is fully complete. As I mentioned earlier, we are doing a number of things like enhancing our assisted living program, really looking at the service packages that we offer to meet the needs of seniors in all of the assisted living programs, our designated units. We're doing that and making some other enhancements to our sales programs and operations. That's kind of just ongoing improvements that we're always making. The portfolio has been completely integrated.

Himanshu Gupta
Analyst, Scotiabank

Got you.

Lois Cormack
President and CEO, Sienna Senior Living

With respect to acquisitions, we're always looking at the right opportunity for Sienna, and our goal is to grow across the country.

Himanshu Gupta
Analyst, Scotiabank

Sure. Maybe just the last question on the development side. Do you have any timelines for the phase one development of, I think it's 1,000 LTC beds and 500 new retirement homes? How do you plan to finance this development cost?

Lois Cormack
President and CEO, Sienna Senior Living

Well, at the present time, we're working with government and our associations and the other providers in the sector to get a feasible program for these developments to work. That's the current focus. As you know, government's doing a lot of reorganizing, that work is underway. We can't really commit to a timeframe. They would all be financed on our balance sheet.

Himanshu Gupta
Analyst, Scotiabank

Okay.

Lois Cormack
President and CEO, Sienna Senior Living

We have adequate liquidity, yeah.

Himanshu Gupta
Analyst, Scotiabank

Sure. I'll turn it back. Thank you.

Operator

Thank you. Our next question comes from Brendon Abrams with Canaccord Genuity. Your line is now open.

Brendon Abrams
Analyst, Canaccord Genuity

Hi, good morning. Lois and Nitin, you speak about the Ottawa market and the impact there, and it seems like the challenges are fairly well understood for that market. I guess my question is, we've talked in the past about the retirement business being very localized. I'm just wondering, in your view, your portfolio includes pretty significant exposure in, let's say, the Kingston market, right, which is still a two-hour drive away. How broad is the impact from the Ottawa market spreading through other parts of the region? Or is it really just a localized impact?

Lois Cormack
President and CEO, Sienna Senior Living

Yeah. No, Ottawa is definitely specific to Ottawa and not kind of the Ottawa Valley area. It would not spread to Kingston. Kingston would have its own local supply issues from time to time. There was a new property that just opened in Kingston a few months ago, that's having a little bit of impact in the Kingston market. The two markets would be completely distinct.

Brendon Abrams
Analyst, Canaccord Genuity

Okay. you're not seeing that spread.

Lois Cormack
President and CEO, Sienna Senior Living

No

Brendon Abrams
Analyst, Canaccord Genuity

markets that far away?

Lois Cormack
President and CEO, Sienna Senior Living

No.

Brendon Abrams
Analyst, Canaccord Genuity

Okay. I guess, the industry headwinds so far have been focused on the supply side. I guess from your view, how much of the imbalance is attributable to the demand side? When I speak about this, I'm thinking about some of the commentary around seniors living in their home longer, seniors are healthier, not moving in as early. Maybe you could just talk about kind of the demand side that you're seeing and the kind of profile coming into your buildings or not coming in.

Lois Cormack
President and CEO, Sienna Senior Living

Yeah, if you look at demand, capture rates haven't substantively changed. There are some variation within region, again, there is some variation in the capture rates within local markets. Overall, the capture rate in Ontario right now is about 6%. That hasn't changed. In our experience, it doesn't change. I would say for us, home care doesn't really compete with retirement living. Seniors, when they choose a retirement residence, it's for the lifestyle. They want socialization and food and so on. Seniors that choose to live at home, that's not the experience that they're going to get because often it results in social isolation. In fact, most seniors that move into our retirement residences often will say that they wish they'd done it sooner.

Brendon Abrams
Analyst, Canaccord Genuity

Right. Okay. You're still of the view that the challenges are supply driven, right, not more structural on the demand side.

Lois Cormack
President and CEO, Sienna Senior Living

I would say. Again, it's very local. There's markets that we're in where there's not excess supply, where they're very stable markets.

Brendon Abrams
Analyst, Canaccord Genuity

Okay. Maybe just switching gears, I think in your MD&A here, you talk about receiving, I guess, the first level of approval on three projects for LTC greenfield projects. I'm just wondering if you could provide any color with respect to these in terms of timing, cost, location, return expectations. Just any color on those.

Lois Cormack
President and CEO, Sienna Senior Living

Yeah, the timing, it will be subject to getting the feasibility, which we're working with government to get a program that will work for more of these projects. Other than that, they're ready to go. We've done everything we can from a real estate point of view, so we're really waiting for the right ministry program on this.

Brendon Abrams
Analyst, Canaccord Genuity

Okay.

Lois Cormack
President and CEO, Sienna Senior Living

And in terms of-

Nitin Jain
CFO and Chief Investment Officer, Sienna Senior Living

Again, I think the financial feasibility is the step. Once there's a financially feasible program, which we are hopeful there would be one with the ministry, we would proceed accordingly.

Brendon Abrams
Analyst, Canaccord Genuity

Right. I guess that was my next question. Have they outlined or changed any of the incentives or payment structures that would have changed the feasibility?

Lois Cormack
President and CEO, Sienna Senior Living

No.

Brendon Abrams
Analyst, Canaccord Genuity

Right. Okay. That's it for me. Thank you very much. I'll turn it over.

Lois Cormack
President and CEO, Sienna Senior Living

Thank you.

Operator

Thank you. Our next question comes from Johann Rodrigues with Raymond James. Your line is now open.

Johann Rodrigues
Analyst, Raymond James

Hi. Maybe just kind of adding on to Brendon's question. In the slide deck, you mentioned that most of your markets, retirement residence markets, you see future demand exceeding supply. I guess I was just wondering which markets you didn't see that happening. I guess Ottawa would be the obvious one, but anywhere else in maybe B.C. or Ontario that down the road you kind of see current supply causing that problem?

Lois Cormack
President and CEO, Sienna Senior Living

Yeah. Other than the Ottawa area, we think Central Ontario, the GTA, the Lower Mainland B.C., and every other area that we operate, we see by 2023, there will be probably more demand than supply if there's no additional projects go in the ground than what's known to date. We have that. There's a bit of a chart in our MD&A that puts some color on that.

Johann Rodrigues
Analyst, Raymond James

Okay. Then, just kind of in the back half of next year and maybe in the first little bit of 2021, when you get a bounce back in occupancy in the retirement business to kind of that 90 level, you'd have a little bit of a spike in same property coming off of the low comps in the second half of this year. On a stabilized basis beyond that, what would you expect over a long period of time, retirement residence same property NOI to grow at?

Lois Cormack
President and CEO, Sienna Senior Living

I think you're looking into 2021 and beyond. Is that what you're asking?

Johann Rodrigues
Analyst, Raymond James

Yeah, just if you get the portfolio back to 90% after that initial bounce that you get because you're coming off 86% occupancy. Once it's at 90%, what would you kind of envision that portfolio growing at?

Nitin Jain
CFO and Chief Investment Officer, Sienna Senior Living

We have always talked about when things get stabilized, low to mid-single digits for retirement and stable, consistent performance for long-term care. Our view hasn't really changed. The chart on our MD&A talks about the data in 2023 because a lot of those projects are underway. It is not to say that today all the markets are oversupplied. All we're saying is today there are a couple of markets which are oversupplied today, and by 2023, even with the existing supply coming in or new supply coming in, there still would be more demand.

Johann Rodrigues
Analyst, Raymond James

Okay. I'll turn it back. Thanks.

Nitin Jain
CFO and Chief Investment Officer, Sienna Senior Living

Thank you.

Operator

Thank you. Our next question comes from Sairam Srinivas with BMO Capital Markets. Your line is now open.

Sairam Srinivas
Analyst, BMO Capital Markets

Thanks, Lois. Lois, you mentioned in your comments this morning about marketing and promotional campaigns as well as repositioning some services on the assisted living properties. Could you give us some color on that?

Lois Cormack
President and CEO, Sienna Senior Living

As I mentioned, we do one-time incentives. We provide all of our residences with a toolkit, if you will, of things that seniors might be looking for when they're moving in to help them transition from their home into retirement living. It's a range of options that the site can use to support the senior with that transition. Just think about it as a one-time thing to help residents move in. The other is just, we do a lot of things like community relations to invite seniors into the community to join their friends for lunch and dinner. There's always campaigns and promotions going on. This fall, we had one campaign to try and encourage seniors to move in before the end of the year.

Sairam Srinivas
Analyst, BMO Capital Markets

Right. That's really helpful, Lois. In terms of repositioning of services, which you briefly mentioned for the assisted living properties for recapturing the occupancy, what would be your thoughts on that in terms of are you changing the structure of service or the payment mechanism? Just wondering on that.

Lois Cormack
President and CEO, Sienna Senior Living

It's all of that. It's really looking at the whole program. What's included in kind of the base rent, and then what are the service packages. This is kind of responding to residents' needs as they age in place. Typically, as a resident stays longer, after a few years, they may need just a few services, and then as they age or their health changes, they may need more.

Sairam Srinivas
Analyst, BMO Capital Markets

Right.

Lois Cormack
President and CEO, Sienna Senior Living

We're really targeting those service packages to meet the needs as the seniors' needs change over time.

Sairam Srinivas
Analyst, BMO Capital Markets

Right. Fair enough. That's clear as a bell, Lois. Thank you so much.

Lois Cormack
President and CEO, Sienna Senior Living

Thank you.

Operator

Thank you. Our next question comes from Tal Woolley with National Bank. Your line is now open.

Tal Woolley
Analyst, National Bank

Hi. Good morning. My first question just is on the financing environment, not necessarily for you, for Sienna specifically, but what is it like trying to get debt capital and other types of capital right now for long-term care centers?

Nitin Jain
CFO and Chief Investment Officer, Sienna Senior Living

Yeah. Tal, I think from a debt capital, and again, our recent unsecured financing would reflect on it because it is underpinned by a few of our long-term care assets as well. The market seems very strong. There are a lot of life companies who are very active in this business, as are most of the banks are very active. Ontario does not have, unfortunately, a CMHC program, but the CMHC program for BC Long-Term Care is very robust, and we have a couple of properties which have CMHC financing and BC LTC. Again, that market continues to be very strong, like CMHC financing 10-year rates are around 2.7%, 2.8%, excluding the upfront fees. I think all around between them and life companies, there is a lot of demand for this kind of product for financing.

Tal Woolley
Analyst, National Bank

Is it your intention then to finance more of sort of the LTC side of the business with sort of unsecured and maximize the CMHC financing on the retirement side?

Nitin Jain
CFO and Chief Investment Officer, Sienna Senior Living

We always look at whether it's CMHC financing, conventional revolver, secured, unsecured as different things to look at in our debt structure. There's never a very specific answer, okay, all retirement CMHC and all long-term care unsecured or secured. I think really it's property dependent and the needs for the business at that time.

Tal Woolley
Analyst, National Bank

This is really just about opening up another capital source.

Nitin Jain
CFO and Chief Investment Officer, Sienna Senior Living

Correct. Yeah. We do not expect, again, the idea was not to do it one time, we do expect to do it when the market is right, when it makes sense. I would say, you should expect or the market should expect that we would be doing a range of these things from everything we've been doing so far, and unsecured would be just an additional item to it.

Tal Woolley
Analyst, National Bank

Okay. In your earlier commentary, you mentioned, perhaps, working with some partners on some ground-up development opportunities in retirement. Is that also a bit of a commentary on what the market for stabilized acquisitions looks like right now?

Nitin Jain
CFO and Chief Investment Officer, Sienna Senior Living

Not necessarily. I think what we have talked about always is, we mentioned in our second quarter conversation as well, we are looking at standalone retirement residences with joint venture partners, either developers or builders who have quite a bit of this expertise. That would be on top of what we do on acquisition. We have good access to capital. We have a strong balance sheet, we don't think that these two things are mutually exclusive. By doing one doesn't mean we would not be doing the other.

Tal Woolley
Analyst, National Bank

Okay. Maybe I can just ask for what your commentary is on the market for stabilized properties right now then?

Lois Cormack
President and CEO, Sienna Senior Living

I think there's always opportunities that come up from time to time. We look at everything, and we always do where we believe we can add value to a portfolio or an asset.

Tal Woolley
Analyst, National Bank

Because it's been quite some time since your last portfolio acquisition. Is there anything that's sort of rate limiting you? Is it just been you haven't liked the assets you've seen, really?

Lois Cormack
President and CEO, Sienna Senior Living

No, there's been nothing or nothing imminent that's come up that we can add value to that's kind of the right, that meets all of our investment criteria.

Tal Woolley
Analyst, National Bank

Okay. Sorry, just to pivot back to the assisted living issue. Is the solution to that issue, is it a capital question, or is it an operating expense question?

Lois Cormack
President and CEO, Sienna Senior Living

Oh, it's operating.

Tal Woolley
Analyst, National Bank

Okay.

Lois Cormack
President and CEO, Sienna Senior Living

It's service packages, getting the right staffing and the education and the promotional materials to explain it to seniors and to residents who are IL and need to convert to AL.

Tal Woolley
Analyst, National Bank

Okay. Got it. Thanks very much, guys.

Lois Cormack
President and CEO, Sienna Senior Living

Thank you.

Nitin Jain
CFO and Chief Investment Officer, Sienna Senior Living

Thank you.

Operator

Thank you. Our next question comes from Yash Sankpal with Laurentian Bank. Your line is now open.

Yash Sankpal
Analyst, Laurentian Bank

Hi. Good morning.

Nitin Jain
CFO and Chief Investment Officer, Sienna Senior Living

Hello?

Lois Cormack
President and CEO, Sienna Senior Living

Hi. Good morning, Yash.

Yash Sankpal
Analyst, Laurentian Bank

Hi. First question is on the retirement home NOI margin. It has been holding up quite well. I'm just wondering, do you think that you will be able to maintain this 44% level, through Q1, Q2 2020?

Nitin Jain
CFO and Chief Investment Officer, Sienna Senior Living

Yeah, I think our margin has been pretty consistent. Q3 year-to-date is around 44%. Total 2018 was around 44.9%. Obviously, when occupancy declines materially, we would have an impact in margin. At this point, we think that the number where we ended the Q3 is a good way of thinking about for what it might be in 2019 and going forward.

Yash Sankpal
Analyst, Laurentian Bank

Okay. Just on your taxes, I was wondering if you could give us some idea as to how we should model your taxes in 2020.

Nitin Jain
CFO and Chief Investment Officer, Sienna Senior Living

Yeah. This year we have around CAD 7.5 million of taxes, and I think next year, be in the range of around CAD 9 million.

Yash Sankpal
Analyst, Laurentian Bank

Okay. One question for Lois. Lois, these programs that you're considering, the assisted living promotions, so does that mean you are actually trying to convert your IL residents to the AL?

Lois Cormack
President and CEO, Sienna Senior Living

We don't convert. When a senior needs care and services, we want them to stay in place rather than have to move out to a long-term care. What we try to do is design service packages, that we can handle, that we have the staffing for and the physical environment for to avoid sort of a premature move out to long-term care. This is the area that we're focused on.

Yash Sankpal
Analyst, Laurentian Bank

Oh, so you're saying-

Lois Cormack
President and CEO, Sienna Senior Living

You can't convert an IL. Yeah. That's right. An IL only converts to an AL when the senior needs the services, a certain level of service.

Yash Sankpal
Analyst, Laurentian Bank

Got it. Okay. That's it for me. Thank you.

Lois Cormack
President and CEO, Sienna Senior Living

Thank you.

Operator

Thank you. As a reminder, to ask a question, you'll need to press star one on your telephone. Our next question comes from Pam Bir with RBC Capital Markets. Your line is now open.

Pam Bir
Analyst, RBC Capital Markets

Thanks, good morning. Just maybe coming back to the development commentary, on the retirement home space, can you just maybe expand on what markets you're looking at at this stage and how much capital you're comfortable allocating to retirement home development?

Nitin Jain
CFO and Chief Investment Officer, Sienna Senior Living

We can't really comment on specific markets. There are a couple of specific opportunities we had initial due diligence of. There's a potential site, and we are understanding if that's the right site for us, depending on market conditions and if the pro forma works. From a development standpoint, so far our program has been quite small. We are committing close to CAD 20 million for our Kingsmere site, which will happen over the next year and a half or so. I would say, Pam, if things work out, maybe in a period of three years or so, we might build a program which is CAD 100 million or so at any given time. Not more than that, based on our current methodology. That could change over time if we find that that's more lucrative than what we think it is today.

I think CAD 100 million, and if we get there in the three years, we think that would be a good place.

Pam Bir
Analyst, RBC Capital Markets

Sorry, would that CAD 100 million include the long-term care redevelopments, or is that strictly just retirement homes?

Lois Cormack
President and CEO, Sienna Senior Living

No, it's everything. Any development we do.

Pam Bir
Analyst, RBC Capital Markets

Oh

Lois Cormack
President and CEO, Sienna Senior Living

sort of added any given time.

Pam Bir
Analyst, RBC Capital Markets

Right. We have heard commentary in terms of rising costs for retirement home development, so I'm just curious, what sort of returns would you expect, even on maybe the one site that you mentioned that you're looking at, not Kingsmere, but the one that you were talking about earlier. What sort of unlevered returns would you be thinking about today for retirement homes?

Nitin Jain
CFO and Chief Investment Officer, Sienna Senior Living

The market has changed quite a bit in terms of expectation because of rising cost, and there are acquisition opportunities time to time, but building something which would work with your platform. Our return expectations would be if the acquisition cap rate is X, it would be, call it 50 to 150 basis point on top of X, would be our expectation for retirement development.

Pam Bir
Analyst, RBC Capital Markets

For lease-up, let's say, to stabilized levels, is that changing as well? Is it three years, is it two years, or is it getting a bit longer?

Lois Cormack
President and CEO, Sienna Senior Living

Well, it depends on the market. I think generally it's three years, depending on where it is. That's what Nitin said earlier about the locations and the sites. We are in due diligence. That's a big factor, that there's adequate income-qualified demand.

Pam Bir
Analyst, RBC Capital Markets

Great. Thanks very much.

Operator

Thank you. I'm not showing any further questions at this time. I would now like to turn the call back over to Lois Cormack for any further remarks.

Lois Cormack
President and CEO, Sienna Senior Living

Okay. Well, thank you everyone for joining our call this morning. We appreciate your support, and have a great day.

Operator

Ladies and gentlemen, this concludes today's conference call. Thank you for participating. You may now disconnect.