Please be advised that today's conference is being recorded. A transcript will be published on the company's website. I would now like to hand the conference over to your speaker today, Anas Abuzaakouk. Please go ahead.
Thank you, operator. I hope everyone is keeping well this morning. I'm joined by Enver, our CFO. Let us start with the summary of the first quarter results on slide three. We delivered net profit of EUR 167 million, earnings per share of EUR 2.11, and a return on tangible common equity of 24% during the first quarter. The operating performance of our business was very strong, with pre-provision profits of EUR 258 million and a cost-income ratio of 33%. Other income of EUR 9 million related primarily to other operating expenses tied to legal, tax, and transactional advisory costs on M&A deals. The bulk of these costs will be capitalized when deals are closed. Total risk costs were EUR 30 million, translating into a risk-cost ratio of 28 basis points. We did not release any credit reserves, with an ECL management overlay of EUR 80 million.
We have a low NPL ratio of 1% and continue to see solid credit performance across our businesses. In terms of our balance sheet and capital, average customer loans were flat, and average customer deposits were up 1% quarter-over-quarter. Our CET1 ratio was 15.6%, up 90 basis points from year-end 2023 after considering the first quarter dividend accrual of EUR 92 million. We paid the dividend for the financial year 2023 of EUR 5 per share, or EUR 393 million, on April 15. We have a fortress balance sheet with excess capital now at EUR 623 million, approximately EUR 12 billion of cash, an LCR of 217%, and overall strong asset quality. We continue to see a market where customers are cautious and slowly adjusting to higher rates as we maintain our outlook for static to modest customer loan growth.
We have earmarked our excess capital for the acquisition of Knab, which we signed earlier this year. In addition to other strategic M&A that we are at an advanced stage, we have purposely maintained dry powder to pursue these strategic M&A opportunities that will be highly accretive to the franchise in both earnings as well as allowing us to grow our retail and SME franchise and our footprint in the DACH-NL region. Today, our franchise is approximately 70% retail and SME focused, with 70% of our customer business in the DACH-NL region. In the midterm, we see this migrating to 80%-90% retail and SME focus, with 80%-90% of our customer business in the DACH-NL region. The first four months of this year have been defined by M&A and integration planning, ensuring constant dialogue with regulators, targets, and laying out our detailed day-to-day plans.
There has been a great deal of work taking place behind the scenes. We're excited about the opportunities ahead, and we'll provide more details as the year progresses. Moving to slide four, we delivered a net profit of EUR 167 million, up 20% versus prior year, and a record first quarter result. Overall strong operating performance, with total pre-provision profits of EUR 258 million, up 4% versus prior year. Tangible book value per share was EUR 36.33, up 16% versus prior year and 3% versus prior quarter.
This assumes the deduction of the first quarter 2024 dividend accrual. Onto slide five. At the end of the first quarter, our CET1 ratio was 15.6% after deducting the first quarter dividend. For the quarter, we generated approximately 90 basis points of gross capital through earnings. We also executed a corporate securitization transaction, which accounted for the majority of lower RWAs in the quarter.
Our excess capital of EUR 623 million, or 340 basis points, provides us with enough dry powder for strategic M&A opportunities, both signed and in the pipeline. On slide six, our retail and SME business delivered first quarter net profit of EUR 134 million, up 14% versus the prior year, and generating a very strong return on tangible common equity of 36% and a cost-income ratio of 30%. Pre-provision profits were EUR 208 million, up 9% compared to the prior year, with operating income up 7% and operating expenses up 4% versus prior year. Risk costs were EUR 26 million. The retail risk costs run rate has now returned to pre-COVID levels as multiple stimulus and government support programs have now expired. However, we continue to see solid credit performance across the business with an NPL ratio of 1.8%.
We expect solid operating performance across the retail and SME franchise in 2024, but muted customer loan growth given the overall economic environment. On slide seven, our corporate, real estate, and public sector business delivered first quarter net profit of EUR 39 million, up 5% versus prior year, and generating a strong return on tangible common equity of 22% and a cost-income ratio of 27%. Pre-provision profits were EUR 58 million, down 1% versus prior year. Risk costs were EUR 5 million. We continue to see solid credit performance across the business with an NPL ratio of 80 basis points. We pride ourselves on disciplined underwriting, focusing on risk-adjusted returns and not blindly chasing volume growth, as we continue to remain patient and disciplined. We have the capital and liquidity to support our customers as we expect markets to normalize in the next few quarters.
On slide eight, an update on the real estate portfolio. We experienced a 2% reduction quarter-over-quarter in our real estate portfolio, the bulk of which was related to U.S. office. The portfolio continues to perform well, reflecting the underlying exposure to residential, logistics, industrial, and hospitality assets, which make up 75% of the total real estate portfolio and 85% of our total U.S. exposure. Our office exposure in the United States stands at EUR 371 million, down 19% versus prior quarter due to refinancings. The performing U.S. office portfolio represents less than 1% of total customer loans and 6% of our total real estate exposure. This remaining portfolio has a debt yield of approximately 9%, occupancy levels of approximately 80%, a weighted average lease term of six years with solid tenants, and an LTV under 75%.
We believe the worst is behind us in terms of stress on our portfolio, with our U.S. office portfolio reducing in size and other asset types continuing to perform well. For our remaining office portfolio, in certain cases, we've been able to negotiate equity contributions resulting in deleveraging and/or additional equity to improve the properties and attract additional tenants. As I've stated before, the stress we are seeing, particularly in commercial real estate, will differentiate banks in terms of underwriting and asset quality as we see greater dispersion across lending portfolios. With that, I'll hand over to Enver.
Thank you, Anas. I will continue on slide 10. A strong quarter with net profit of EUR 167 million and a return on tangible common equity of 24%. While net interest income was down 1% versus prior quarter, the net commission income was up 4% in the first quarter. Year-over-year, core revenues were up 7% and flat versus prior quarter. Operating expenses up 2% in the quarter and cost-income ratio now at 33%. Risk costs were EUR 30 million in the quarter, stable versus the prior quarter. ECL management overlay remained at EUR 80 million. On slide 11, key developments of our balance sheet. Few things I will highlight here. Customer deposits were down 3% in Q1 and flat year-over-year. This was largely driven by seasonally high deposit balances at year-end versus first quarter. Our average deposits were actually up by 1%.
Customer loans went up 1% while our risk-weighted assets came down by 4%, and this is largely due to a corporate securitization transaction that was executed in the first quarter. Our cash position came down to EUR 12 billion this quarter, also driven by the full paydown of the remaining TLTRO tranche. Cash and cash equivalents make up approximately 22% of the balance sheet, leaving us with a very comfortable liquidity buffer to address potential organic and inorganic market opportunities in the coming quarters. Next slide. Our customer funding, which is made up of customer deposits and AAA-rated mortgage and public sector covered bonds, grew by 1% since year-end and 5% year-over-year to around EUR 46 billion. Cash position now at EUR 12 billion. In terms of customer deposits, no relevant structural changes in the first quarter. Repricing continues in line with our expectations.
Overall deposit beta is now at around 29%, expected to grow to 30%-35%, and peak in the coming quarters. With that, moving on to slide 13, core revenues. Net interest income was down 1% versus prior quarter, with a net interest margin of 296 basis points. Overall, we have seen stable margins and volumes in the business, with a pickup of deposit betas from 25%-29% and a lower day count leading to slightly lower net interest income. In terms of net commission income, up 4% with an overall good performance across securities and payments in our retail and SME segment. For 2024, our guidance remains unchanged. We expect core revenues and net interest income to grow by 1%. On slide 14, operating expenses are up 2% versus prior quarter, largely driven by a full quarter of Idaho First Bank in the numbers and some inflation effect.
The cost-income ratio increased slightly to now 33%. In March, the collective bargaining agreement for banking was finalized with an agreed 8% wage increase in Austria, which is in line with our expectations. Debt will be partly offset by our ongoing optimization programs, mostly through further simplification and standardization across the group, leaving us with an expected cost increase of around 3% for 2024 before any M&A. Our expectation for regulatory charges in 2024 remains at around EUR 16 million, or EUR 4 million per quarter for the remainder of the year. Moving to slide 15, risk costs.
Overall, continued strong asset quality with a low NPL ratio of 1%. We booked EUR 30 million of risk costs in the first quarter, which was in line with prior quarter. We kept our management overlay at EUR 80 million, and we expect risk costs in 2024 in the context of 25%-30% basis points. On slide 16, we reconfirm our outlook and targets for 2024. This is based on current interest rate expectations and assuming no M&A in 2024. We are targeting net interest income and core revenue growth in 2024 of 1% while containing operating expenses to 3% growth.
Foreseeable regulatory charges are expected at around EUR 16 million in 2024. Based on overall macro environment, the recent underlying trends, and solid asset quality, the risk cost ratio is expected to be between 25 and 30 basis points. The financial target for 2024 is a profit before tax of greater than EUR 920 million, return on tangible common equity greater than 20%, and the cost-income ratio under 34%. With that, let's open up the call for a Q&A, please. Thank you.
Thank you. As a reminder, to ask a question, you will need to press star 1 and 1 on your telephone and wait for your name to be announced. To withdraw your question, please press star one and one again. We will take our first question. Your first question comes from the line of Vishal Shah from Morgan Stanley. Please go ahead. Your line is open.
Hi, Anas and Enver. Thank you so much for the call, and hope you're doing well. My first question is on M&A. So I understand that you may not be able to share many details, but on the second M&A transaction that you had mentioned earlier in Q1, the deal is in advanced stages. Now, it seems like maybe something could materialize more likely in Q2. So any color you can provide there on the discussions and what's affecting the timeline of announcement on this transaction. And then secondly, on the risk transfer, clearly that helped reduce the RWAs significantly in this quarter and provided a decent boost to the CET1. So could you comment on how you see the evolution of RWAs for the remainder of the year, and do you see any such further opportunities to execute SRTs? Thanks.
Okay. Thanks, Vishal. I'll take the first on M&A, and Enver, you want to take the SRT?
Yep.
Okay. So Vishal, you're right. Obviously, we're limited in what we can say with respect to M&A that's in the pipeline or that's being currently assessed. I will say that we are at an advanced stage. I think I've said this before as far as we like retail and SME in the DACH/NL region. It's a product fit that we think is complementary to what we have in our existing product suite. And we hope that in the near future, we will be able to hopefully communicate more details with respect to our pipeline. I will say one thing, Vishal, and you saw it in the first quarter numbers. It was EUR 9 million of other operating expenses.
When you do deals, there's always a great deal of complexity, whether it comes in the form of legal work, tax work, just a whole host of other advisory transactional work that we need to account for. So that was reflective not just of the Knab deals, but of other deals that we're looking at, so. But hope to come back in the near future. I'll pass it over to you, Enver.
Yeah. So Vishal, on the question of RWA trend, I think it's going to be very much in line with the overall asset development, which we said is going to be muted on this side of the year. So we said around 1%. So that's going to be very much in line with that. In terms of potential further SRT measures, we are looking at different things in the existing book, but also we will consider it on the future M&A as well. And then it's going to be an economic decision, what makes more sense.
Thank you so much.
Thanks, Vishal.
Thank you. We will take our next question. Your next question comes from the line of Gabor Kemeny from Autonomous Research. Please go ahead. Your line is open.
Thank you. Hi, team. A follow-up from me on the synthetic risk transfer. Has any of this been factored into the Knab capital consumption guidance of 100-150 basis points, or could such risk transfers potentially lower the capital consumption? That's the first question. My second question is on the deposit beta, which seems to be trending up. I mean, I understand you're messaging that the increase from 25 to 29 mostly happened already in Q4, and this is just the averaging impact. But how do you see the likelihood of the beta climbing above your target range of 30%-35%? Maybe you can comment on the turning out behavior you have observed. And yeah, the final question would be on CRE. I noticed that your total U.S. CRE book remained at $2.4 billion despite this refinancing transaction.
Can you perhaps comment on, I think it's residential, why you decided to provide additional financing in that segment? Thank you.
So Gabor, let me start with the CRE, and then I'll give it over to Enver on the SRT and the deposit beta. All very good questions. For the U.S. CRE, Gabor, obviously, the focus has been on office. I think the performance quarter-over-quarter down almost 20% based on two refinancings, one which was expected, the other was not expected. But I think it tells you a reflection on the strong position that our senior debt had in the capital structure. Very positive signs. As for the other parts of our U.S. real estate exposure, we're quite happy to build up our residential. 85% of the book is residential, industrial, logistics, and hospitality, all asset classes that have performed very well.
Quite frankly, it's been a challenge even to keep those levels given just the level of refinancing activity as well as just the limited opportunities that we've seen over the past 18 months. So that's an area, at least residential, that we're very positive on. And that's where you've kind of seen the growth. But all in all, we're really positive as to the development, in particular with office. And as I mentioned on just going through the earnings, we do believe the worst is behind us when we're in a good position vis-à-vis U.S. office. But Enver, I'll go ahead and give it to you, SRT and betas.
So Gabor, on the top transaction, simple answer is no. The 100-150 basis points does not include any SRT transactions. That would be an incremental benefit if you considered something. But as I said before, you will consider it in the overall context if it makes sense or not from an economic perspective. On the second one, on the deposit betas, you're right. So we had an increase from 25-29. And as you rightfully said, it's an averaging effect. We have seen that towards the year-end, and it remained quite flat in the first quarter. So we feel quite comfortable despite the changed short-term interest rate outlook. We feel quite comfortable to get into that range of 30%-35% at a peak for deposit betas unless there is any significant change in the rate outlook on top of what you're seeing today.
But otherwise, we should be fine with 30%-35%.
Thanks, Gabor.
Thank you. Small follow-up. Can you comment? Is there anything you can share on the costs of these synthetic risk transfers and how it impacts your P&L?
We don't give the specifics, but when we look at it, it's always how much is the cost per RWA, if you like, because that's the only comparable metric. And that's been pretty much in line also with the prior ones, which is slightly above 100 bps per RWA release.
It falls in the risk cost line.
It's in the risk cost line.
Very clear. Thank you. Thanks, Gabor.
Thank you. We will take our next question. Your next question comes from the line of Matteo Orber from UBS. Please go ahead. Your line is open.
Hi. Good morning, Matteo from UBS. Thank you for the presentation. Two questions, please. The first one is on still funding costs and deposits. I just wanted to ask you about the online retail savings product by the Austrian Treasury, I think, launched about a week ago. What would you expect the impact to be on competition for depositors? What are the initial signs, interest that you're seeing in your client base? Any comments on that would be valuable.
The second question is on costs. I was wondering if you could provide some further details on the cost optimization this year that you're pursuing in the context of trying to offset that 8% wage increase you mentioned for a good three-quarters of the year. That does not seem trivial, especially given the starting point and the cost-income ratio you're at. So any further color on that would be helpful. Thank you.
Thanks, Matteo. To start off, it's absolutely not trivial. So you're spot on on that. 8% on top of 8%, right, it starts to add up year-over-year and just from a compounding standpoint. But this is not a large-scale restructure by any means. Enver had mentioned just that we say various operational initiatives. That's from your physical footprint to your G&A, which is your non-personnel cost, to your replacement ratio in terms of retirements as well as attrition. We try to really manage that to the best of our abilities, keeping in mind that there's significant wage inflation that you have to address when you start the year. And 3% is no small feat when you talk about cost growth year-over-year. But I think having the discipline and having the operating plans in place day one allows you to be able to capture that cost savings.
But it's not something that happens overnight. It's something that has a significant lead time. And we'll do our best to stay within the guidance, so. But it's definitely no small feat, without a doubt. Funding costs.
Yeah, Matteo, on the Bundesschatz. It launched last Monday, I believe. And we are looking, from our perspective, just as interested to see how the customers will react. We've seen an uptick in activity the first two, three days. It slowed down towards the end of the week. It's really hard to judge after the first week. The first week was probably stronger than what we were expecting in the coming weeks to come. Overall, the fact is right now not relevant. But I guess what could happen is that it increases a bit the competition across the banks for deposits. That could be a side effect of this. But again, too early to say.
Thanks, Matteo.
Thank you.
Thank you. We will take our next question. Your next question comes from the line of Mehmet Sevim from JP Morgan. Please go ahead. Your line is open.
Good morning, Anas. Good morning, Enver. I hope you're well. Just one follow-up on the U.S. CRE portfolio, please. The refinancings that brought down your exposure, they're meaningfully clearly a positive sign. Are you able to provide more color on those transactions? For example, were these triggered by yourselves or by the debtors? There been any financial impact for you there? And would you see any further refinancings or any abrupt volume changes, so to say, in U.S. office in the upcoming period?
Thanks, Mehmet. So one of them was an early refinancing redemption. Let me just start. Both strong sponsors. One was in Washington, D.C., an early refinancing. But when you have a really strong debt yield at some point for the sponsors, right, that becomes injecting equity or refinancing you. It's a good commercial decision. I think that was a good example of that. And then the other one was New York, which the sponsor was able to execute a securitization. And I think that was unique because of the quality of the asset, but also a positive sign that a securitization was actually pulled off. And that securitization, obviously, refinanced our debt position. So two, I think, really good signs. Probably more idiosyncratic on the D.C. deal, to be honest.
And I think the New York deal was one that was just a broader reflection of if you have a quality office asset, the markets are still open for business. But that's not broad-based, right? And that's why I said I think the development on U.S. commercial real estate, U.S. office when I say U.S. commercial real estate, will truly be, I think, a reflection of the dispersion in underwriting. When we say being disciplined, being patient, risk-adjusted returns, I think this is a good proxy for that. And we'll see how things develop in the coming quarters. But I do believe the worst is behind us. As far as refinancing or redemptions this year, it's fairly minimal. But we'll see how the sponsors react. But we have a pretty, I think, six years of weighted average lease term. We like the quality of the tenants.
I think we're in a pretty good place for the remainder of the portfolio, the performing portfolio.
That's super. Thanks very much. Just on Knab, is there anything additional you can share at this stage in terms of the timeline from here? Is everything going according to initial plans or any surprises you've seen, etc.?
Still as positive as we were when we signed the deal. Obviously, spending a lot of time with the team, with the target, working with regulators, working with, there's a lot of different constituents. Hopefully, fourth quarter is kind of the planned timing. But we'll see. I mean, we're subject to regulatory process, and we got to be patient. But the idea is when we get close to closing or at closing, we'll provide a lot more detail, Mehmet, so.
Super. Thanks very much.
Thank you.
Thank you. We will take our next question. Your next question comes from the line of Johannes Thormann from HSBC. Please go ahead. Your line is open.
Good morning, everybody. Johannes Thormann, I'll do some questions. First of all, my usual one on NII, we've seen a small decline due to probably less days in deposit beta. Is Q4 or was Q4 the peak, or do you expect an uplift in the next quarters again when business volumes normalize? And secondly, on the risk cost side, normally, we have a pretty seasonal risk cost pattern. Now, with this case in the corporates, probably there was some distortion. Should we expect still a seasonal pattern for the rest of the year? And what will happen to the EUR 80 million management buffer you have created? What do you think as you sounded quite positive on U.S. real estate as well, do you expect to use it in 2024, or will it rather be released at one point in time?
Thanks, Johannes. I will defer to Enver on the NII and the risk cost. Maybe I can just give you some overlap.
Good questions, Johannes. On the NII, I think it would be fair to say that we have seen the peak of net interest margin in Q4. It was 300 basis points. It will slowly come down. I said on our full-year earnings call that we expect a very similar net interest margin for 2024, which was 290 in 2023. So it's going to be stable. In terms of peak, probably that was the peak NIM. In terms of NII, still too early to say that. We will keep the NIM quite stable. And if you see more growth on the loan side, obviously, also the NII could be higher in the coming quarters. So that's how I would phrase it. On the risk cost side, I mean, first thing is most of our risk costs are coming from retail.
Most of that part comes from the unsecured part of retail. What we have seen already over the last couple of months and quarters is that we are getting back to pre-pandemic levels. The fiscal support, the subsidies, less consumption that we have observed during the pandemic time is just disappearing. Now, we are just seeing a back-to-normal scenario. That's why we guided to 25-30 basis points for 2024. Coming back to the corporate part is we have not seen a single case deterioration or any risk costs that we need to build for single cases in corporates. What happened there was really ECL-driven, so model updates. One part of that was actually reflecting new macro parameters that drove a large part of that increase in Q1. Seasonality, to some extent, you'll see seasonality towards year-end, obviously.
But otherwise, retail is more a recurrent risk cost line. So I would say that should be fairly stable development for the rest of the year. And you mentioned the management overlay. So I think probably 2024 is going to be the year where we will start kind of reviewing the overall management overlay setup and what we will do with that. Again, it's a bit too early to decide what exactly is going to happen, but we will address the management overlay very likely in 2024.
Okay. Thank you.
Thank you. We will take our next question. Please stand by. Your next question comes from the line of Noemi Peruch from Mediobanca. Please go ahead. Your line is open.
Thank you, Anne. Good morning. I have a few questions from my side. The first one is on stage three, if you could give us a little bit of color on the quarterly evolution there and then on CRE. So you gave a bit of color on U.S. offices, and that's appreciated. And here, I would like to ask you about some insights on your strategy and also on the market trends that you are seeing in Europe, especially in Ireland when it comes to offices. And then a follow-up on deposit in Austria. So indeed, we see the competition is on. Now, we have a new product eating the market. And I was thinking just I wanted to know how you're thinking about the trade-off between betas and outflows, if there is a certain maximum you can withstand on one hand or the other. Thank you very much.
Hi, Noemi. All really good questions. Let me see, so stage three, U.S. office, and what was the third?
Austrian deposits.
Austrian deposits. Okay. So I'll take the stage three in the U.S. office, and then Enver can deal with the deposits. The stage three, Noemi, nothing in the corporate real estate public sector. That's just your normal build of NPLs and retail and SME, which we will do NPL sales. But we typically do that at the end of the year. So you kind of see this buildup, and then it's absent if the markets are frozen to not sell the NPLs. But that's normal course of business. And you see it in the NPL ratio for retail. It goes from 1.7%-1.8% and nothing on the corporate real estate and public sector. The question on commercial real estate, obviously, a really positive development quarter-over-quarter. I think I addressed that with Mehmet's question on our own portfolio.
To the broader, I guess, market question, if you had to differentiate between the stress that we see in U.S. office versus the stress in Europe, I would say U.S. office is more about vacancies and the permanency of cash flow or lack thereof because of just the secular change in terms of workers not going into the office. And that's a very unique dynamic to the United States. You see less of that in Europe. In Europe, it's a different issue, which is commercial real estate loans that were originated at 2%-3% cap rates. That's going to be a real issue for whoever originated at those levels. That was not our book. We've been pretty clear around being disciplined. When we say risk-adjusted returns, that can manifest itself in a lot of different ways. But you don't lend at 2%-3% cap rates.
You're upside down. And I think that's where the real issue is, even though the occupancy so it's less like the building is doing well. There's cash flows. It's just a matter of the capital structure, I think, will undergo a change. And that's just born out of really low cap rates, which were not, I think, sustainable in lending in that type of environment. So it's a good point that you bring up. There is really two different narratives in terms of the stress and what's driving that. The U.S. is obviously more acute. Europe is, to some extent, for the lenders, self-inflicted with low cap rates, so. For you guys, I think, the deposits.
Yeah. The deposits. I mean, a lot has happened on the deposit side over the last 12 months. I think the retail team has done a great job finding the right balance between pricing, being competitive, and also keeping the deposit. So if we look at the numbers, pretty much over the last three years, our average total deposits have remained very stable in a competitive market. Overall, the deposits in Austria haven't really moved. Just the total market hasn't really moved the last 18 months, kind of hovering around the EUR 300 billion household deposit mark. And we do not expect that to change in the future. So there's only two things that are still happening, not so much on price points, more on structural changes. We have seen a bit of an uptick in terms of customers switching to term deposits, but still very low.
It hasn't really happened as much as we expected that to happen over the last 12 months. That's one. The other thing is what you mentioned before, is the Austrian Treasury savings product Bundesschatz that was launched last week, which is definitely an interesting offer for the customers. We also try to match that offer with certain campaigns, especially through our online banking channels. Overall, as I said before, I think our assumption of 30%-35% still holds true. We are quite confident to be in that range for the rest of the year.
Thank you.
Thank you.
Thank you. There are no further questions. I would like to hand back for closing remarks.
Thank you, operator. Thanks for everybody. Thank you, everyone, for joining. And look to touch base in the second quarter or earlier, so. All the best. Have a nice week.
This concludes today's conference call. Thank you for participating. You may now disconnect.