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Investor Day 2020

Dec 7, 2020

Donald Watson
Head of Investor Relations, Arch Capital Group

Greetings and welcome to Arch Capital Group's first Virtual Investor Day. While we've all had to live through numerous challenges in this coronavirus pandemic, for better and worse, virtual meetings have become an essential tool in our communications. Before we get started, I have just a few quick housekeeping notes. I'd like to see if I can handle the technology here. One of the features of this webcast platform is that you're able to adjust the size of each of the windows, such as making the video or slide content larger as needed. Simply drag the corner of any of the windows to change the size, and you can try this now if you like because it won't affect what everyone else is seeing. You'll note that there is a restore button located at the bottom of the page.

That will restore your window back to the default size simply by clicking on the blue icon with the circular arrow. There is also a Q&A box located at the bottom of the screen. Please feel free to submit questions at any time during the meeting, and we'll do our best to address. Finally, we need to note our informational statements, which I'm sure you've all seen a few times. It'll come as no surprise to you that there may be a few forward-looking statements today. If I've done my job well, none of them will constitute guidance. Actual events and results will almost certainly differ. The format for today's call is modeled on the fireside chats, where I'll throw out a few softball questions to each of our speakers, and I think you know the guys. Let's go. There we go. To get the discussion moving.

We've also posted a loose agenda here, and while we won't match the informality of our barbecue cocktail discussions virtually, we invite you to sip your coffee, mimosas, and Virgin Marys, while we'll make our case for investing in Arch today. As one of my first forward-looking statements, I'm guessing that we'll spend about an hour reviewing current market conditions and opportunities in our business units, and then we'll take a five-minute pause before continuing with a combination of live and submitted questions from you for another hour. One of the things that I've learned in my career is the importance of competitive advantage and how management teams build their culture around those competitive strengths. Successful companies have a clear focus of their relative strengths, and then they execute really well. Arch's competitive advantage is our focus on cycle management.

You've heard us talk about this for a long time now. The concept is straightforward: when margins are thicker, we write more business, and when margins become thinner, we write less. It's not dissimilar to how investors periodically reallocate investments to those sectors that they think have the best expected returns, and if you allow me to stretch the analogy a bit, as one of our investors noted in a Barron's article a couple of weeks ago, Arch is like a mini Berkshire with a focus on specialty insurance. We invest for the long term, and when the markets are soft, we protect our capital, and then, to paraphrase Mr. Buffett, when conditions turn and it rains gold, we put all our buckets out there, but as we all know too well, it isn't easy to stay the course and build a sustainable model over long periods of time.

That is where building a corporate culture to sustain those strengths is essential. Since inception, Arch's history of value creation has been exceptional, and we believe the key ingredient to our success is our commitment to managing across the underwriting cycle. With that preamble, I'm pleased to begin our Investor Day chat with Arch executives by introducing our Chief Executive Officer, Mark Grandisson.

Mark Grandisson
CEO, Arch Capital Group

Hello, Don. How are you today?

Donald Watson
Head of Investor Relations, Arch Capital Group

Hey, how are you? All right. It's worked. So Mark joined Arch in 2001 to build our reinsurance team with industry leaders Paul Ingrey and Dinos Iordanou now. Mark, you're looking pretty good. It's been a long time since I've seen you with the jacket.

Mark Grandisson
CEO, Arch Capital Group

Yeah. Yeah, it's true.

Donald Watson
Head of Investor Relations, Arch Capital Group

All of us have a dress up here.

Mark Grandisson
CEO, Arch Capital Group

Yeah, you're in tight.

Donald Watson
Head of Investor Relations, Arch Capital Group

So you got pants or pajamas on? What do you got?

Mark Grandisson
CEO, Arch Capital Group

I do. I do. I will not get up. I will not stand up, but I do. I am wearing pants. So just one thing I want to say before we start, Don, is that you said, you know, it's raining gold out there. I want to say that it's not quite raining gold yet, but I like the color of the clouds. They're deep amber. So they're on the horizon gathering, and I think it's going to make up for a very interesting, you know, several quarters, if not several years. So it's pretty exciting. Well, buckets are ready to go.

Donald Watson
Head of Investor Relations, Arch Capital Group

I'm having a little bit of artistic license here, but all right. It's amber. Not quite as valuable, but it's turning the right color. All right.

Mark Grandisson
CEO, Arch Capital Group

That's right.

Donald Watson
Head of Investor Relations, Arch Capital Group

Let's follow up our theme on creating value. Can you describe for our investors here Arch's culture around cycle management, how it was developed, and more important, how are you sustaining it?

Mark Grandisson
CEO, Arch Capital Group

Yeah. Well, first, it's great to be here. I wish we could see everybody face to face. We certainly could do with some, you know, face time with everyone, talk about the business and what's happening. I think that today you'll hear from our team that a reaffirmation that the market is giving us, you know, a fair amount of opportunities. And it will confirm what you already know. It's great. It's a great time to be an Arch employee. It's a great time, I believe, to be an Arch shareholder. So the common word that always comes back to my mind right now, Don, as I'm thinking about those questions, is yes. You know, we spend so much time, you know, saying no to things and saying no to deals and no to conditions and terms. And now we're able to say yes so many more times.

And really, the ability to flex into that market, right? It's yes to many questions, right? Are the price acceptable? Can we make a decent return? Do we have the capital? Do we have the human capital to deliver on those promises? And is the market, you know, sustainable? And we believe that all the answer to all of those is yes. So it's a pretty nice time to be doing this Investor Day. So I'm glad everybody could join us today. Now, I want to tell you, it's very flattering to be compared to Berkshire. We have a lot of respect for them, as you know. You know, Dinos's worked there. I worked there. Paul Ingrey was also an astute student of whatever Mr. Buffett would share.

So if I may start, though, to just level set the table as to what it is that, and you mentioned that in your opening remarks, Don, is what is it that creates the ingredients for success? I'll just go to slide seven, if you can. And there we go. And this is a short list of the things that we believe are key ingredients for success in insurance. And I think that a lot of it will not be so surprising for many of you guys out there who followed us for a while, but I thought it would be a good place to start just to reset the table a little bit, just reaffirm and repeat to ourselves, what is it that you're partnering up with when you partner with Arch Capital Group? So number one is underwriting discipline, right? It's by far the number one ingredient.

We mentioned we talk about this. It is king. So it's a number one volume is vanity, profit is sanity, things I've heard from Paul historically. And it goes hand in hand with capital allocation, which I believe we're doing a really good job at through the cycle. Point number two, which is really, really important, very hard for most investors to really get a sense of. I hope that today, by having a presentation by our key executives, that you get a feel that it's really shared and lived and breathed by everyone every day. It's all about accountability. It's all about aligning interests in compensation and rewards. And it's also about attracting a special type of underwriter.

It takes a very special type of person to be an underwriter for a long time at Arch, where you have to be willing to let go of business, willing to go against the grain. It's a really lonely place at times, so you go against the herd, and you should be fine with this, and in addition to this, we're always on the lookout to make sure that we still maintain that engagement with the marketplace, making sure our famed factory is still ready to go, right? We've been in the time over the last four or five years, Don, as you know, where a couple of production lines were shut down. We shut down one or two shifts because we didn't just have the opportunity to really deliver the demand.

The demand for our product was there, but not at the price that we were willing to offer it at. But I think we're ready to maintain a little bit of an excess, you know, investment and expenses to make sure that we can, as we're seeing right now, being able to take advantage of the market when it flexes up the other way. Speaking to point number three, something you heard talk about it all the time, we're all about specialty. We believe that people matter a whole lot, right? If you go to the culture and really following the playbook that we have set up for ourselves, meet the right people. And also, we believe that we need people who can think and really make decisions where expertise and knowledge really matter.

This is what really, this is where we are able to flex and really expand and really work our craft, if you will, to recycle. Now, point number four and five are a little bit more boilerplate, I guess, although point four is really, really important. I think it's becoming a trademark tongue in cheek. We've got to be careful, though, where we talk about the reserving conservatively and certainly managing the downside. We're known to be able to, you know, even if we like something a whole lot, we do not overextend ourselves in any market. We want to be able to, again, get maximum optionality when things turn around. On the reserving side, which is a very important place, I think we're going to go through a couple of years where reserves are going to be questioned and asked and reevaluated somehow.

I think we have a lot of things ahead of us. We do believe we showed, and it's one of the exhibits that we have in the presentation where we're showing that, you know, we think that the results for the past prior four or five years to today are not going to be probably as good as is declared. But on the reserving side, what's also important is if you have the right amount of reserve, Paul Ingrey, you always say to me, you know, who has control over their reserve, control their destiny? And that's extremely important because it feeds into the pricing, number one. And second, it allows you to have a clear view of how solid and how great your capital base is. And it's especially important in this time in the marketplace. Point number six is about diversification. And why does it matter?

I gave a lot of thoughts to this. While we've been diversified from day one, we're always about, Don, as you know, diversifying as best as we can. I think it's all about the allocation of capital. If you look at what we provide in terms of, you know, special, something that's special and sustainable for the market, is that it's our ability to step back and look at all the various ponds we can fish from, all the various areas where we could deploy capital. The more we have, we have many already on the insurance and reinsurance, and we're able to add, you know, MI and some things and Lloyd's that you'll hear from our folks just now, and even Watford, for that matter.

So the more we have this access to a wide variety of places where we can deploy capital, it allows us to use the levers through a cycle that much more effectively, which I believe in turns generate higher return with much less volatility at the bottom line. So we know we can have volatility at the top line, but I think we'll forego that to get more stability at the bottom line. I think what I've observed, and I, you know, I've grown as well as everybody else in this company. I got into different lines of business in different areas. And I've learned one thing, and it's a bit too simple, but great ideas don't need to be complicated, right? It's that ability to flex in and out, allocate capital.

Once you understand the one or two key levers, meaning rate level and the supply and demand in one area, one product line, I think it just allows that ability to go in and out and notice signs that allow you to decide are just portable. You can do it in many, many lines of business. And the more we have, again, the better balanced we are and the better our results are going to be from a volatility perspective. So those are all the ingredients that, you know, we've talked about for years, brought them from Berkshire, brought them from F&G Re. I can't pretend that we're a mini Berkshire. I think it's way too lofty, maybe down the road. But I would be very certain that Mr.

Buffett would be quite at ease and quite at home, feeling quite at home with our strategy and the way we're thinking about this. So from that perspective, we have some overtones to what has been, you know, the key ingredients for success. Yeah.

Donald Watson
Head of Investor Relations, Arch Capital Group

Thanks for that, Mark. I like the analogy with the factory shift because I think that explains a lot during the soft market about why Arch is not writing as much. So you're running one shift, maybe two shifts, depending on the line of business, if you will. Now as we get into an improving or hardening market, you put more shifts on. I like that analogy. There's always a but here. One of the things that I thought it was worth pursuing, mortgage insurance runs on an entirely different cycle. Help our investors understand how can we exercise cycle management in a scale business like mortgage insurance where size, market share matters. How do you exercise cycle management?

Mark Grandisson
CEO, Arch Capital Group

That's a great question. I mean, first and foremost, MI has been incredibly profitable for us. And I think that you'll hear from David that we clearly have an ability to cycle manage. In fact, I would argue that we already have demonstrated, but I don't want to take away, you know, David's time in the sunlight. So I'll let him speak to it. But essentially, we were already doing this, right? I mean, COVID came, obviously, very unexpectedly, and it created some kind of stomach aches, I guess, and some headaches for some of us, certainly. But we never steered away from having a very strong credit and very strong underwriting focus. And we had also, as you know, the Bellemeade were there to protect us from really going sideways.

I think for now, I believe that you'll hear that our MI story is largely, you know, a good one. I think that I would look at the housing market right now, Don, and look at the mortgage insurance conditions, and they're extremely strong. We actually expect this segment to continue to give us good returns for several years to come. I would even argue, you know, there's always a silver lining to some things that the COVID-19 provided us with a bit more hints for several more quarters of really good return. I think that the market actually took to heart that the fact that there's probably more risk, we need to be careful, and let's make sure we price for it accordingly. So that's actually just giving us a little bit more momentum from that perspective.

So, but it doesn't mean that we won't be cycle managing it. We will be. I'll let David speak to it. David was also, as you know, one of the originals back in 2001. So I've seen it done, you know, very well. So the one thing I want to say, I did provide that slide before, and the slide is this one, right? It's a slide about, you know, how when we bring it all together, where, you know, it just gives us, you know, higher return and lower volatility and also provides us air cover.

We're able to be that much more prudent and careful on the P&C side, obviously, as a result of having good returns from the MI, letting our 7-foot-7 center, as I talked about on the call, dunking, you know, almost effortlessly, even though David is quick to tell me that it was a lot of work. I think right now what we're seeing is for the future, it's a better story in the sense that we're going to have a more balanced earnings, you know, generation from the three units, which actually is a great place to be. You'll hear that our guys are somewhat, in a way, fighting for capital, which is a good place for them to be. There's a lot of returns, expectations, and opportunities across the board.

So I think, you know, going from, you know, not solely depending, but depending heavily on the MI, I think will make us, you know, with the P&C now, you know, rising in terms of return opportunity, I think it's going to make us that much more balanced. And again, getting us ready to do any cycle management if we see it that needs to be done on the MI segment. So we should be able to move northwest in the graph, and that's a good place to be.

Donald Watson
Head of Investor Relations, Arch Capital Group

No disagreement on that, and I like that. I have a suspicion we'll come back to that theme of balance later on. Let's return to this whole question of the factory shifts and some of the growth because Arch has demonstrated a lot of growth in the P&C business this year, so why is it that Arch is growing at this point in time, and what gives you the conviction that this is the right time to do that?

Mark Grandisson
CEO, Arch Capital Group

For what it's worth, we're pushing for more growth. That's what I will tell you, and you'll hear that from our guys. It's a really good time to be in this marketplace. Again, like I said before, Don, we've said no so much. We were still a, you know, we're a very viable market participant, very, very strong. We had also a smaller base, right? We look back where we were for the last four or five years, you know, we were just underrepresented in a lot of lines. We had, on purpose, made a decision to de-emphasize certain lines of business.

If I look back to the next slide, which has to do with the commercial lines environment, you'll see that over the last five or six years prior to about 12 months from now, 12 months ago, you know, the market was not, you know, increasing, you know, that rapidly. And frankly, some of them were also going down, so not allowing us to do this. So we had a smaller base to start from. We have an excellent reputation, good rating. And we have, as you mentioned, about a factor, we have capacity in our underwriting team to really take advantage of those opportunities, right? We're able to, so we were probably underleveraged, under, even though people worked extremely hard throughout the whole soft cycle. Saying no is no easy thing to do if you're an underwriter. And our team did extremely well.

I think right now we just have pent-up demand and pent-up capacity in the system that really is allowing us to flex up. I mean, I hear from all our guys, the submission count is just through the roof. Like it's improving, increasing dramatically, and it's great because we do have disruption, there's withdrawal of capacity, and we're seen as a really good market for this. The one thing I'll tell you that we're also now in a process of realizing or really fully appreciating is a hard market is not just a one or two quarters. That's what I want people to remember, right? I want people to go back to 2000 through 2004 hard market for some of you guys who were there. The market did not turn at 1-1-2002 and then went soft right away.

It actually got traction, started to get traction in 2000, got better in 2001, and really got its momentum in 2002 and peaked in 2004. So the hardening market is not a one-quarter thing. So that's also a reason from my perspective to be that much more, you know, optimistic and positive about what's ahead of us. And I think you'll hear from our team, one of our key statements is to have incumbency, right? Another thing that we have going for us in the marketplace is we're not a new startup. We exist. We have amazing underwriting teams, great people, great reputation. We want to get to the incumbency stage. So our game plan right now is to really get on those transactions, those deals, because we're going to get rate on rate.

They're already really good, very profitable as we speak right now, finally after all these years, and it's giving us, you know, the forward-looking that say, hey, we're going to have two, maybe one or two more years of this rate decrease. When it goes down again, because it will, it's a cycle, as you know, Don, it's going to take a while. It's not going to drop like a rock. That's what people tend to think of a hard market as being a very, you know, discrete point. It's actually a longer phenomenon. It takes a while to unfold and play out, and it's good news for us. It's great news for us.

Donald Watson
Head of Investor Relations, Arch Capital Group

Well, I think we'll return to some of the themes that you've just brought up and the scalability. Enough of the softball questions though, Mark. I talked to you about this before, but it's something that has come up from a few of our investors, and I thought it'd be worth your addressing. You know, 2020 has been a challenging year for us, for people generally. And the big thing that our investors are concerned about, obviously, is our share price. It's down about 20% this year. It's lagged the S&P. Last time we did this investor day, you spoke about Alpha Creation. It looks like we're falling short this year.

Mark Grandisson
CEO, Arch Capital Group

Okay. So that's a two-for-a-question, right? It's a two-for-one question. So you're going to jam it at the end. That's good. Let me take the stock price first, right? That's the one. I think that most of you would agree with me that it's been a really frustrating year. So if I want everybody to rest assured, we're all frustrated. And many of you, like us, are still not happy with the valuation. So what I remind myself every day, what I remind the board, what I remind each other is that in the end, what has changed at Arch, and nothing has changed at Arch, right? We're still the same team with the same playbook. And in the end, these kinds of opportunities, these kinds of disruptive times, if you will, and they were not always easy, could also create, you know, opportunities to get in the stock.

I think that's actually not a bad place for people. Oh, say it's the next one. Let me just do this. Yeah. We still have the same DNA, the same recipe. You saw the ingredients that we want success. Nothing has changed there. We also came in the year pretty hot, right? Our price to book multiple was pretty high. There's something that I want to tell you. In the end, stock price, opinion, evaluation is really all the folks are listening right now on the call. That's their job. This is what they are responsible to do. That's what they get paid for. That's the job they do. They do a good job, obviously. It's not easy. I can totally sympathize with them.

I think it's a great time to own ACGL, as I would say all the time, but we do not control the stock price. So that leaves us as management, you know, looking at a scorecard out there, not, you know, really fun at times. But really, if you believe that our core DNA is still there, and it is, you know, you have to look through a longer-term period and go back to what is it as management team we're trying to accomplish. And that's really important. And we've said that before. What we can control is the book value growth. That is what we solely, 100% of our time focusing on. Of course, we look at the stock price, but we have in our heart and our mind a strong belief that growth in book value will lead to growth in stock price over time.

The data is clear on this one, right? If you look at a long-term strategy, if you grow the book value, the stock price will go in tandem with that one. So our team is focusing on ROE and on return and on producing growth in book value. The one thing that most investors may not fully 100% appreciate is all the guys you're going to hear talk today, and even like, you know, all the way down to about the top 100 people in the company, their performance share, their performance and their pay and their compensation is directly linked to the growth in book value because our board also believes that growth in book value will generate growth in stock price. So that's what we have believed from day one, and this has not changed.

Even though it created for a lot of headaches and a lot of scratching of the head at times, I would argue that now the stock is recovering a little bit nicely. We'll see how that goes. But the book value has grown this year, and we're very proud of that in this year. So now turning to the Alpha question, I had introduced that exhibit, if you guys remember, two and a half years ago to look at because we like to keep track of things, Don. You know, we're pretty competitive. We like to look at how we're doing versus others. And this is about return on book value. I want to make sure that people know this is what we're looking at right now. And the Alpha, we looked at two ways.

Number one is looking at it as it relates to the volatility of earnings that we've generated. And we still, you know, we're way above the line. We're about, you know, 11.5%-12% versus a 5% or 6% or even a bit less than this, I guess, on the side. So a 7% Alpha from that perspective. So it's a pretty nice place to be, but not losing sight of the economic value added, like really making sure we clear our cost of capital. That's also very, very important for us to be able that we're creating value in the system and value for society. And on that note, we're about 3.5%-4% Alpha creation above our cost of capital.

And that's really led by, again, to go full circle again, Don, by our MI group pulling us forward in this time when, frankly, a lot of our folks are not even clearing the cost of capital. So I think it's something we should be, we are very proud of and always on looking at every board meeting. We actually are spending a lot of time looking at it. So I think, again, for that graph, very much similar to the one I showed before, if we continue to see this P&C market improving, I think the book value will grow. And I think we're going to have a move of our dot northwest, which is where you want to be. You want higher return and you want lower volatility.

I think this is where those kinds of market, you know, really make a difference for us and really make a statement for what is our mission. One of my favorite quotes from Buffett to link everything together is, "In the short run, as you know, the stock market is a voting machine. In the long run, it's a weighing machine." Our job is just to grow the book value. If I'd step back one second from everyone and one message I will give you, I will leave you with is with the MI environment getting better and definitely improving and the P&C rates gaining momentum, it's going to be a fun time to own shares in this company for the next two, three years. I'm excited.

Donald Watson
Head of Investor Relations, Arch Capital Group

Well, thank you, Mark. You know, I guess it's a good thing. It's a holiday season because I've got an excuse. I'm weighing a bit more already, so thank you so much. Let's turn to our segment discussion, and we're going to begin with the reinsurance group here. If we can pull that up. I love this. Okay, Mamoun, are we pulling him up? There we go. All right. Good morning. So Mamoun Rajeh is CEO of Arch's Worldwide Reinsurance Group. He's been a part of the core team with Mark and Nicolas and building out the reinsurance group really from day one, so rumor has it, Mamoun, you're good at making three-pointers?

Mamoun Rajeh
CEO, Arch Capital Group

I'll tell you what, Don, at like pushing 5'10" here, you know, a lot will say that really that's the least I can bring to the game. But yeah, we like taking the three-pointers if they open up, but we really prefer alley-oops and slam dunks. And we hope to have a few more of those going forward.

Donald Watson
Head of Investor Relations, Arch Capital Group

All right. Well, it's not an exaggeration to say that the reinsurance group has developed one of the best track records of any reinsurance company over the past 20 years. Mark's talked about a recipe. Is there a secret recipe? How is it, you know, explain to our investors, how do you sustain this level of performance through the cycle? Because it is a remarkable track record.

Mamoun Rajeh
CEO, Arch Capital Group

Yeah. No, thanks, Don. You know, I think when you talk about the track record, you know, to try to put it in context, I'll just take it to the next slide. And this is a slide that we've shown in the past. Many people will be familiar with it, but it really does show the track record over time against what I believe is a fair group of peers for comparison. And there are really three takeaways that I'd like to quickly touch on this, Don, not to get too boring, but I'd like to highlight three key things that come out of this chart. And that is a combined ratio of 84% over the period at Arch versus 91% for the peers. And if we think of the margin as the difference between that and 100, we have produced 16 points of margin versus nine for the competition.

It's not about 1.8, not quite two times. But importantly, we look at the risk and the volatility around those returns, and a quick measure of that is sort of standard deviation over a period of time. And if we look at the volatility at Arch, it's just under 10 versus just over 15 for the competition. So not quite half. And the third measure that we like to think about is over this period, we haven't lost money. We've never exceeded 100% combined. And I've always said to our team, stay tuned to that 2017 number. But nonetheless, it is a track record that we're proud of. And you know, Mark touched on a lot of the points here. I think really this comes down to this culture of underwriting that we have in our group.

Our team is charged with finding deals that have margin of safety in them, you know, something compelling about making that bet. In that instance, we're a lot more similar to a retail investor. If you think about putting units of exposures in the market in an investment sense, we're a lot more like a retail investor than an institutional investor in the sense that we don't have to make the bet. Our team doesn't have to call it, am I going to be long or short on Tesla? They don't even have to bet on Tesla. They don't even have to bet on the automotive industry. We are taking bets that are compelling, that make sense to us. When you add a level of sophistication and rigor to a retail investor, it makes for a real tough competitor.

So, over time, you know, we've worked what we have in the market. Sometimes it is many dislocations. Sometimes it's subsegments that we're able to work through. Other times, you know, it's structuring around, you know, creating an advantage or a buffer. And there are times when the market wholesale gives you an opportunity to just have fun across the board. Those are rare. And so you step back from this system, this culture that we have, this risk management, the rigor that we put around risk and thinking about downside well before we think of upside. And the variability in allocating even within subsegments really makes for a nice combination. But nothing makes it happen if not for a team.

We don't say it enough aloud publicly, but the talent that is in this group, and I'm not just talking about the legacy folks that have added a lot of value for this company, but the deepening of the bench that we've done, the recruiting over time that we've done, you know, as this market was a quiet market for us at least in the last five years, we've done a lot of work recruiting and building our team. And the combination, if I think about sustainability and the chance for us to continue this track record, if you take this culture and you take this team, we've got a lot of fun days ahead.

Donald Watson
Head of Investor Relations, Arch Capital Group

I like that element of fun. Mark mentioned it too. Does that explain what's going on with the growth? I mean, you guys have been on fire this year. Is this organic acquisition? Can you help our investors understand where this growth is coming from?

Mamoun Rajeh
CEO, Arch Capital Group

Yeah. Let me go to the next slide that really represents what you're saying here as everyone can see, you know, 2019 to 2020 is a roughly 50% uplift. And importantly, for the first time in a long time, it's really inflecting through all our segments at the same time, which is great. But you know, if you think about over time, had we been growing steadily like the rest of the market, you'd have seen this muted. But the fact that we've been so disciplined over the last period of time, and I'll really take us to the next, you know, slide. This might be small to see on the screen, but hopefully the folks have had a chance to see it. You'll see that there are a number of cycles within our segments. There are a number of gyrations, some that correlate, some that don't.

What we try, what we've done, you know, in the last, so this is like thinking about the five years before this last 18 months to a year. What we've really been doing, and I've talked here a little bit about building the capabilities, and I won't go through them in detail, but you know, we've set up stalls that we didn't have in the past. As I think about this most recent growth spurt that we've had, I really kind of, there's a few buckets that I would highlight, right? There are, you mentioned M&A. There are a number of small, you know, acquisitions of teams. If we think about Lloyd's, but that's not the material movement here, but it does contribute. There are many, I mean, if anybody's been paying attention, there's been a lot of losses.

There's been a lot of activity globally in the last three years, and you know, as we see the market changing within subsegments, many dislocations here and there. We've been able to kind of grow through that, and then, of course, you know, we've had compounding effect of rate rises in the business. And to the extent that we're writing quota shares, you know, we pick up those rate rises through the system, and those will earn out, you know, still over a period of time, so we've picked up the effect of rate rises. And then finally, you know, as we start to see the indicators on our dashboards blink green, and all of our metrics that we look at picking up businesses and kind of, we start to lean into them.

We start to lean into the business and own those renewals as this market starts to improve, position ourselves in a way that gives us the advantage.

Donald Watson
Head of Investor Relations, Arch Capital Group

So you're seeing a lot of green lights at this point, I take it. We're seeing more than we should. What are your thoughts on the sustainability of these rate increases though? You know, we've heard a lot, you know, new entrants. Dinos is out there and a couple other guys, of course. But are you concerned that, you know, it's typical and, you know, as the market turns, that new capital comes in? Are you thinking this is going to be a shorter cycle?

Mamoun Rajeh
CEO, Arch Capital Group

Overall, my view is that we have sustainability in this cycle. You know, we all know, those of us who have been around this business for a while, no cycle is the same as the one before it. This has signs of sustainability. I think that the fact that it's underpinned by primary rate rises and the fact that those rate rises have quietly been in their third year, and they're rising at an increasing rate, almost a doubling sequence if you really pay attention to it. That has a, as a reinsurer, real good, healthy underpinning to clients and what they can do going forward. You add to it all the elements that we're all reading about in the press, all the topics that are out there, whether it's ILS pullbacks, the trapped capital that's about to take place.

And when I say pullback, I don't mean to infer that these guys are out, but you know, there has been an inflection in what they're doing. And it has had an impact on the business going forward. They've gotten smarter and they're deploying more thoughtfully. And that's a good thing for the system. And so I think we've got a combination of things here. There's a bit more demand. There's a bit more risk-off that we're hearing from our clients. And then we think about the new starts, Don. I mean, there have been new starts. On the one hand, it sort of validates a bit of the story. We haven't talked much about COVID, right? And you know, we won't debate which level the industry loss is, but let's disagree that at a minimum, it's an uncertain element that's come into the market.

The market's been hardening well before now. This is not an immediate inflection due to COVID. COVID has just added one material element to the story. I think, you know, so far by my count, there's been about $12 billion of new capital coming into the system. What's different about this time around is that the majority of it is on existing platforms such as ours. The new COs have started. De novo companies are out there. They've started. You know, I think my view is, if I think about 11 specifically, I think the impact will be fairly muted as these companies have to build their teams and get out sort of a cogent message and get their stalls set up.

Over time, it does; it will have, you know, an impact as that supply builds up and these guys establish their positions, whatever they might be competitively in the market. But I do believe that sentiment right now, whether you think about our peer group, whether you think about clients or brokers, is that the math has just gotten overwhelming. There is a need for higher margin in the business. And there's a convergence of thought that that is where we're going. And I don't think yet the new startups are of the size and scale. If I really think if COVID manifests anywhere near what it might manifest, and if I think about the capital required just to pick up the rate rises in the business, that's not material capital to get in the way of this. It will have an impact.

In the short term, you know, for some folks around us, it's having an impact on recruitment and disruption to staff and so forth. Don, I tell you what, if I take, put a reinsurer hat on and think about it this way, these guys become clients over time. Particularly, you know, particularly those sort of don't get lucky early, don't get unlucky kind of early deals. We like those. That's my thought on that.

Donald Watson
Head of Investor Relations, Arch Capital Group

I like your point on uncertainty in the market, and it's not just COVID losses. It's loss trend and what we're seeing there, so there's a lot of uncertainty on that. Last question before we move over to Nicolas and hear a bit more about that is I'd like you to talk a bit about the importance of managed capital in this market. The reason I bring this up is I'm thinking of Arch increasing its investment in Watford, but also some investors have wondered if our appetite to underwrite on behalf of third-party capital has changed.

Mamoun Rajeh
CEO, Arch Capital Group

Yeah. Well, I mean, if we step back, we have been partners with third-party capital for a long, long time. We do have a legacy of it quietly with Flatiron. We had the largest sidecar in the property market at the time. And with the establishment of Watford, a multi-line effectively construct with third-party capital, which worked in some ways and didn't work in other ways. And we took some valuable lessons of that. And of course, as you mentioned, you know, we've brought it more into the tent with two, you know, partners of ours that know us well over time in Warburg and in Kelso. We sit on the board with Kelso and the Premia, you know, affiliate. And we know these guys very, very well.

So, I mean, I think what was relevant about Watford when we started the company six years ago is even more so as we have some tailwinds in this market, having a parallel balance sheet with Arch. But overall, I mean, third-party capital and partnerships with these third-party capitals is so important to us. And you know, we've had opportunities in the last handful of years to do more in that space, particularly on the property side. But you know, frankly, we didn't, by choice, we didn't do it. We didn't believe that the margins were adequate. We weren't going to represent them any differently than we saw them. We weren't going to attach our brand to it. And so we've taken a lot of passes on, you know, bringing in third-party capital. That's not the case anymore.

We've built, and again, as I talk about building capabilities, one of the big capabilities that we spend time on is our ILS platform. And we've built that out. We have a lot of offerings coming through. And as this market really starts to inflect, you know, it'll be our time to participate more so for the sake and benefit of our clients and for the sake and benefit of the platform and the fees that we can generate from that and just really leveraging what we already do pretty well.

Donald Watson
Head of Investor Relations, Arch Capital Group

Thank you. I have a suspicion that we'll come back to this in some of the Q&A, but for now, keep up the workouts. We can see the results. It looks pretty good there.

Mamoun Rajeh
CEO, Arch Capital Group

Thanks, Don.

Donald Watson
Head of Investor Relations, Arch Capital Group

Let's bring. Thank you. Let's bring up Nicolas if we can. There we go. So you can see we're all virtual in different locations as we're trying to figure out the coronavirus on a day-to-day work environment. Nicolas is the Chief Executive Officer of our insurance group. Underwriting performance has not been at the same level as our other two segments, Nicolas, so either on a growth or a return basis. Given that you've been an underwriter in both our primary and reinsurance operations, can you explain to our investors why growth in primary insurance lags and whether you see any glimmers of gold that Mark was talking about on the insurance horizon for Arch?

Nicolas Papadopoulo
CEO, Arch Capital Group

Yes, hello, Don. Happy to do this. So I think, you know, first we have to acknowledge the fact that the insurance group, you know, underperformed our insurance group during the soft market years of probably 2013 to 2018 and, you know, had, you know, so-so results during that period. So we, you know, we've been spending a lot of time to transform the insurance group and to build a platform that is able to provide profitable growth in any market. And that's really, that's really a North Star, I think. That's something, you know, if you forget the current hardening of the market, that's really the North Star of the insurance group too. So going back to, you know, my experience in the reinsurance group and where I guess now, as Maamoun was saying, we are part of the legacy team and the insurance group.

I think the big difference between the two models is, you know, owning the infrastructure, I think, in the platform. I think in the reinsurance group, you actually, you know, rent, you know, the platform of somebody else's insurance. So, and in doing so, I think you're much more scalable. You know, if an opportunity shows up and there is dislocation in the marketplace and somebody needs capital, I think you look for people, for platform out there that you can support and provide capital to. And it's much faster where in insurance, I think you have to build that platform.

So, I mean, but on the reinsurance side, I think you don't own the business, which is a big advantage of the insurance group where if you build a successful platform where you have a recognized expertise, you actually own it and can keep the business for how long you see fit.

Donald Watson
Head of Investor Relations, Arch Capital Group

You guys have seen reasonable growth this year. I guess not only with growth, we want to see some improvement in margins. Where's the growth coming from and how are you positioned for further growth? How scalable is your platform?

Nicolas Papadopoulo
CEO, Arch Capital Group

Yes, let's bring those slides. Okay. Yeah, so I think it's true that we've grown, but you know, both in 2019, I think we are about 19% growth. And again, in 2020, about the same, despite, you know, some of the negative effects of COVID, both in our middle market segment, you know, small businesses have been very much impacted by COVID and our travel, our travel business, which was a significant unit, has been decimated. So I think before I comment on the specific for Arch, I'd like to talk a little bit about the industry. I think if you look at the situation there, if you look at, and I'll take the U.S., it's easier, you know, to talk about the U.S., but maybe it applies to the rest of the world. I think the U.S., you know, P&C industry is about $700 billion.

Of the $700 billion, about $300 billion is actually commercial lines. The growth in commercial lines in 2018 and 2019 had been 5%. But within that segment, if you look at the excess and surplus line business, growth, you know, in 2018 and 2019 was about double that, about 10%-11%. My expectation is that the growth in 2020 would be much higher than that. You see a tale of two stories. In addition to the excess and surplus lines, I think the large accounts admitted business has also seen major, major increase outside of the workers' comp as well as a London market. Those are areas that are actually very dislocated today. The reason for the dislocation is poor performance of those segments in the past. Some of our competitors are actually retrenching, cutting back capacity, which drives prices up.

I mean, without cutback of capacity, prices don't move. So, and I think in this dislocation, I think Arch is well positioned because we've been disciplined in those areas and we are able to take advantage of the current market dislocation. So if you look at this slide in front of you, you see that the purple, which we call wholesale, large capacity is actually the market share of our portfolio or the percentage of the portfolios that actually expose to those dislocated lines. So we've seen it grow, you know, from 2016 to today. In fact, our growth in that particular area, year on year, 2019 to 2020 is about 40%. So we're growing much faster than the E&S market, which I think is a really, really good sign and tells the story of us, you know, managing the cycle the way, you know, we do it at Arch.

So I think the other two segments, just to describe quickly the portfolio, if you look at the blue, which is the specialty and small middle markets, I think that's the area that covers our program and our small retail middle market, specialty retail markets. So that's an area of growth for us because I think we are seeing today a rate above loss trend. And I think we like that area because it provides much more stable earnings, you know, down the road. So we want to expand. And I think the last portion of the slide, like the green, is really our franchise, which is really our loss sensitive business and our travel where we have a known expertise. You know, we are really one of five markets, you know, in the U.S. that have leaders in those fields.

This particular year has been challenged because the less sensitive business is actually heavy workers' comp, which is one of the lines of business that has really, it's looking to bottom out, but has really been giving rates until now. The travel, as I mentioned, has been decimated by COVID. That's really the outlook, and so.

Donald Watson
Head of Investor Relations, Arch Capital Group

Nicolas,

Nicolas Papadopoulo
CEO, Arch Capital Group

let me move you to the next slide because the next slide, this slide, I mean, shows. It's a nice summary of just what I said. You know, if you look at the growth in the purple, you know, in the last two years, it's been, you know, 30%-40%. If you look at the growth in the middle market, it's been, you know, high single digit this year because of COVID in the middle market. But before we were growing, you know, 20% because of the initiatives we were pushing through. And the franchise business is actually growing very little because of the impact of the workers' comp, you know, depressed rates. So.

Donald Watson
Head of Investor Relations, Arch Capital Group

Nicolas, just I want to go back to Mark's analogy of the factory shifts. And just curious, you guys have been operating one, two shifts. Are you working all three shifts now?

You know, when you think about the opportunity for Arch to grow into 2021, 2022, are you going to have to build more plants, hire more people? What's the opportunity for Arch to grow in the years ahead?

Nicolas Papadopoulo
CEO, Arch Capital Group

So, you know, I would say, you know, we've hired a lot of people, as you know. And I think we, you know, we are trying to really maximize the opportunity in the wholesale large capacity. At the same time, we've invested heavily in the middle market and our franchise, you know, to really build up the platform. And my expectation for growth really in the short term, I think, is that we will continue to grow. I think we'll continue to grow, and especially in the wholesale large accounts, which are E&S, again, London market, and large capacity, you know, D&O. And you see it on this slide. I think you see it on the right side, you see our market share of the excess and surplus market.

I think we. I don't know if people can see, but we bottom out at 1.1, and I think we are going to 1.4. So I think we. I'm really surprised that that number is more like 1.6, you know, next year. So again, I think there's still dislocation in the marketplace. People, you know, people are still retrenching. And as long as this thing happens, we should be able to write new business. The other example I want to give is our book of Fortune 500 D&O. I think if you look at that book and we go back to 2010, that's a chart on the left bottom. And this is indexed back to 2010. If we had 100 clients in 2010, I mean, 2017, which is closer to the bottom of the market, we were down to 66 clients.

I think this year we'll be back to 100 clients. So, and I think I would expect next year, because of the dislocation in the Fortune 500 public D&O, to be above the 100 mark. So in my view, you know, in 2021, we have more runway to grow in the wholesale large capacity. So, but I think, can we leave the full slide view? In 2022, I think I expect this to kind of come to an end. I think we will be at some point, the supply will meet demand. And I think the market will come to an equilibrium and price will have peaked. But at that point, I think we will have played the Arch playbook. I think we will own, you know, the renewals. And if you go to the next slide, I need to move that.

If you go to 2023, I mean, the example of our London business is a great one of the differences we've made. I think we had a franchise in London that was about, you know, I say average, about $500 million. I mean, we've transformed and franchised to be above $1 billion today, I think, you know. We've come from a, you know, middle tier, you know, Lloyd's syndicate for the first time last year. I think we were in the top 10% syndicate. That's opened up, you know, possibilities beyond the hard market for her to become a sustainable, you know, provider of specialty capacity in the London market. That's really the model we want to follow.

If you go to, if you speak of North America, I think for beyond, you know, 2022, I think, as I mentioned earlier, we really want to pursue profitable growth for the growth of our opportunities and specialty retail in the middle markets where, and we've invested, you know, heavily in the last three to five years on the differentiated, you know, solutions, both on the underwriting and claims for our clients. So, and I want to give two examples of this in the, you know, that we have in our middle market space. I think we have the, we have our program, a professional lines book and what we call our private D&O portfolio, which are both, you know, books of business that are above $100 million, which we started, you know, some time ago and which, you know, have been profitable for the entire cycle.

So that's really the model we want to follow. And as the last example, I think I want to mention the acquisition of the Ardonagh, middle market UK retail franchise in the UK, which I think we've been spending a lot of time, you know, to make it one of the first top five franchises in the UK to be able to deliver middle market products. And I think that will also be an engine of growth, profitable growth for the future.

Donald Watson
Head of Investor Relations, Arch Capital Group

So Nicolas, as we move back to the regular slides, restore that, if you would, on the slides. Like the margin improvement we saw this year, I'm just curious, you know, one, further opportunities for margin improvement, but more importantly, I guess, as you sit at it in the insurance group today, is it a different company today? And in what way is the company different in terms of hitting these margins? I mean, you're growing in the right areas, it looks like, but is it a different company or is this just a function of the cycle and where we are?

Nicolas Papadopoulo
CEO, Arch Capital Group

Yeah, so first on the margin expansion, I think, you know, I think we looked, I mean, one of the ways to look at it is look at our combined ratio, attritional combined ratio ex-CAT. And you've seen the combined ratio that has been in the high 90s, finally this year in 2020, for the first nine months, dropping to 95. So that's a really good sign. And I think we should expect more because as I think Maamoun or Mark were saying, I think we are getting rate-on-rate. And the rates we are getting, you know, in most of our lines of business are above loss trend. And in certain lines of business, as the one mentioned in this slide, they are double-digit above loss trend. So that should translate, you know, in the not too distant future with improved loss ratios.

I think on the expense side, I think we, as this chart shows, I think our expense has been coming a little bit down. But I think we've invested a lot of money both in IT, both in process management, strategic analytics to really help differentiating our value proposition to our clients. And I really expect that that should free up a lot of capacity. And at some point, I think we get more benefit. We will grow faster in premium than in expenses, which would translate in a lower expense ratio. So, I mean, to your second question, you know, is the insurance group different compared to what it was? I would say we have kept the same DNA of, you know, managing the cycle.

I think our growth in the wholesale and the large capacity line of 40%, I mean, shows that we are still able to do that. I think we were always able to do that. I think I want to go back to your original comments saying, you know, the insurance group, you know, over the last soft market has really underperformed the insurance group, and I've shown some not so attractive results. I would say that's really the challenge. I think Arch didn't have enough of a differentiated value proposition to its clients to be able to sustain profitable growth because we had to compete on price.

So I think the work we've been doing, you know, in the background has been to really enhance our value proposition and to come up both in underwriting and claims to be able to be seen as a brand that people come to not just for price. So that's really, as I was saying earlier, our North Star, you know, for the insurance group to be successful going forward.

Donald Watson
Head of Investor Relations, Arch Capital Group

All right. No, thank you, Nicolas. I think we're all going to be watching and hoping that we continue to see some both margin improvement and if we can also continue the growth, excuse me, in your top line, that's also fantastic. Thanks much. I'd like to turn over now to our mortgage group, move off from P&C. We're running a little bit behind. I don't know how that happened. Oh, good. We got our seven-foot center up. I'd like to introduce David Gansberg. You're going to stand up or are we going to not be able to see you on the screen here, probably?

David Gansberg
CEO, Arch MI

Don, I'm not quite sure what to make of this. I was 7'7" when Mark was talking and I dropped down to seven feet. What happened? I don't know which one it is. I lost seven inches in the last hour.

Donald Watson
Head of Investor Relations, Arch Capital Group

Oh, well, at least hopefully you're still producing the returns in the mortgage group. So we'll take it at seven foot. Dave, you started in the reinsurance group way back when with the starting of that group, part of that team. We drafted you to run mortgage insurance back when we acquired PMI back at the end of 2013. You probably got involved a little bit before then, I have a suspicion. Mortgage insurances generate a lot of shareholder value over the past few years. The coronavirus, though, has created its share of potholes for the entire sector. And we've had a number of investors question whether mortgage insurance really fits into the Arch specialty model. I'd like you to begin by describing to our investors why you believe Arch MI is a good place to be today?

David Gansberg
CEO, Arch MI

Yeah, thanks, Don. I think the reality of the situation is there's no doubt that mortgage has created tremendous value over the past four years. But I think we can sum up 2020 and the impact of coronavirus on the business with one word, and that's resiliency. When you look at 2020 through the first nine months, we've had more than $400 million of underwriting profit. That's in the midst of a recession, right? We're going through our stress event now, and we're still able to generate positive underwriting profit. You know, even better than that, directionally, trends are going in our favor. If you look at our reported results, third quarter was better than the second. Right, still early, but at least to date, fourth quarter is looking even better than the third.

We'll get a little bit later to some slides looking at our number of DQs to date. The mortgage is double digit, mid to mid-teen ROE business going forward. It's a good return opportunity. It's going to help us meet our hurdles. As Mark was saying earlier, it's really providing us some great diversification and it lowers the overall variation of the business. Then within mortgage itself, you know, one of the big changes we've had is there are better guardrails than there used to be. The business is more stable, right? It's not the same business as it was a decade ago. Many of the business aspects have been altered. Number one, the mortgage business itself has changed significantly. For the better, you know, loans and underwriting standards are higher. MI analytics is far improved.

We now have risk-based pricing engines that recognize risk layering. We're able to do more active portfolio management. And we can recognize economic differences by region. The MI business model itself has changed. We're no longer a buy and hold business. We've evolved to aggregate and distribute with catastrophe reinsurance, and mortgage insurance linked notes are now a steady part of the business and they protect us against major recessions. And from a regulatory standpoint, we now have risk-based capital standards through our PMIRs. And we can better as an industry align risk exposure. So it's a very different business than it used to be. And there's really, you know, a lot of optimism for returns going forward.

Donald Watson
Head of Investor Relations, Arch Capital Group

All right. We can restore. And David, you sound pretty upbeat about the MI market. You're not missing your days in the reinsurance group. What's your outlook for the MI? Go ahead, what?

David Gansberg
CEO, Arch MI

Don, you know, I'm the consummate team player. At seven feet, if you need me to get down low and play in the box, I'll do that. If you want me out on the perimeter chucking up threes with Maamoun, I'll do that too. Whatever helps the team.

Donald Watson
Head of Investor Relations, Arch Capital Group

I love it. All right. So what's your outlook for the mortgage segment next year and beyond with the coronavirus still uncertain ahead of us? And maybe if you could walk us through where we are on the DQs right now and how you expect that to migrate through the financials next year.

David Gansberg
CEO, Arch MI

Sure, so, you know, starting out in a special investor day treat, we can go ahead and look at our November DQs, so, you know, normally we're not releasing until the 25th of the month, but as a treat for you guys, we've got early disclosure of our November NODs, and you can see positive numbers there, right? Our number of NODs is down significantly from last month, continuing that downward trend, and we have another month of QRs outpacing new delinquencies, so our inventory is down again, and we're down to about 4.3% delinquent inventory as of the end of November, so again, we're now two months through the three months of fourth quarter, and these are the positive trends I was alluding to, and then aside from just the DQ trends, I want to talk for a minute about some of the economic indicators we look at.

There's a lot of different things we look at. I just want to focus on a few here. We've got a lot of information on this slide. Hopefully you can see it, but I just want to move through it quickly. We'll start out with unemployment rate, right? It's continuing to come down from the peaks where it was. We just saw the November report. We had some mixed signals there. Overall, the unemployment rate went down. It went from 6.9% to 6.7%. We did see some people leave the job market, but definitely coming off the highs from where we were in the second quarter. Second point is mortgage origination activity, right? That's what's going to drive our volume. It's going to drive our new business production.

As we build our insurance franchise, that's what's going to contribute to earnings in future years. Both the purchase and the refinance market are very high. Nice things about the refinances. Every time a loan comes up for refinance, we get a chance to re-underwrite it and reprice it, and it's another way for us to continue to manage our market share, which again, we'll talk about in more detail in a few minutes. Home price appreciation has been strong, but more than just being strong, sustainable, right? It's at that long-term expectation. You know, we've been, you know, for the past number of years between that 4%-6% range, which is where we'd like to see things on a long-term sustainable basis. So that's also positive, and then supply and demand dynamics are in our favor.

You know, we know there's a significant shortage of inventory and new homes. So that's going to help continue to keep prices up and keep prices strong, which ultimately should help us in the event that some of our borrowers become delinquent. And then two, just wanted to touch on a bit, you know, claim aversion. So we've had a few questions there. When we think about our incurred losses in any given quarter, we're getting contributions from two different things. Number one is the new NODs, right? That's kind of easy. We get a batch of new NODs in a quarter. We put up reserves against them. But then the other component is what is our view of the changing adequacy of our loss reserves we carry for prior NODs? And in third quarter, we made an adjustment to that.

We felt like it was prudent to strengthen our loss reserves, so we did that, but in the ordinary course of business, if we set our loss reserves at the proper level when we have the new NODs reported, they will wash over time and there will be no impact on incurred losses. To the extent we need to strengthen our reserves, that'll come through as prior year development in a negative sense, and to the extent that we have loss reserves booked higher than they ultimately need to be, that comes through as positive prior year development, so our philosophy, as you guys have all come to know and love from Arch, is to be conservative in our reserve levels. We do believe we are conservative, but ultimately the economy will dictate where we go.

So, you know, all else being equal, that's what's going to drive our incurred losses. Again, you know, I mentioned, you know, positivity in fourth quarter with respect to new NODs and with the prospect of government stimulus on hand, we sort of have a new, you know, positivity that we're going to get some stimulus. Hopefully that'll happen before year-end and that's going to help us out to the extent that that comes.

Donald Watson
Head of Investor Relations, Arch Capital Group

You're going to start making predictions on political changes this year, huh? We probably get some of those on the Q&A in terms of what happens on the GSE front. I liked your analogy on the guardrails earlier, and one of the things that I think is both very interesting that's different about the MI sector in this era, as well as what you guys have done is the mortgage insurance linked notes. You guys were able to issue three of those post the outbreak of the COVID-19, which is pretty remarkable given the stress in the market. That said, you know, François has mentioned that Arch does not expect to collect any payments from these securities. So has your value on these mortgage insurance linked notes changed? Do you think that they're still worthwhile?

David Gansberg
CEO, Arch MI

Yeah, Don, I just want to start out by saying we're really proud of what we were able to accomplish in 2020 with our mortgage insurance linked notes. So the market appetite was temporarily restricted in the second quarter, but we were able to demonstrate that there was a market. We did close our first deal in the second quarter and the terms weren't exactly where we wanted them to be, but it was a step in the right direction and we felt like there was a lot of value there. I would note that we did execute the first mortgage insurance linked note or a credit risk transfer transaction in the post-COVID era. So just another example of our leadership in the housing finance sector, right? This part of the business is here to stay. It provides us a lot of benefits by taking out the catastrophic risk, right?

When we look at loss recoveries coming from COVID, the reason that we're positive on earnings and we're optimistic about the future is this is not an extreme, extreme event, right? We talked about $400 million of underwriting profit for the first nine months. This is not an extreme event. MILNs are really there to help us on the really extreme events to eliminate the tail of volatility. What we've seen in 2020 is not that type of event.

Donald Watson
Head of Investor Relations, Arch Capital Group

So thank you for that. I have a suspicion again we'll come back, but last question because we're running a little bit behind on our time. I think it's worth getting at. Some of the monoline lines are reporting fairly attractive ROEs even in this current environment. So I'd like your thoughts. Is mortgage insurance better as part of a multi-line company or are investors good to buy the monoline lines today? What do you think?

David Gansberg
CEO, Arch MI

Yeah, Don. I think the reality is the multi-line approach works much better. And I'll give you a couple of reasons. Number one, cycle management. And we talk about this, you know, very frequently with all lines of our business. And what you see here on this slide is an effective demonstration of cycle management. We are return-focused. We're not market share-focused. We're not volume-focused. There is way too much emphasis on quarterly market share movements within the MI industry. This is showing that we have actively managed our portfolio. You can see over time rate levels have come down, and this is showing a rate index average across the year. So it does, you know, potentially obscure some micro trends, especially as we've seen, you know, movement up and down by quarter in 2019 and 2020, although the overall rate level is generally flat for the year.

It obscures some trends. But you can see as rate levels have come down, so has our market share. And we're able to create a better portfolio. And when you look at our portfolio and you look at our mix by state and you look at our high DTI and you look at our high loan-to-value and you look at the split between monthly and single premiums and you look at our DQ rate compared to other companies that have legacy business, you can see demonstrated cycle management and the impact that it has become. The benefit is we've made over $3 billion of underwriting income in the last four years in mortgage insurance. And now that money is being utilized by the insurance and reinsurance group to support their growth opportunities. You can see the benefit of having the multi-line approach.

And I would say also lastly, as we look at the timeline, again, a lot of information here, but I think the key point is multi-line and internal competition spurs innovation, right? Innovation has required us to continually improve our business, to continually get better, to continually innovate because we're always competing for capital. And we can't just sit back and only write primary MI business regardless of rate level, right? We recognize that it's a competitive situation. Rate levels vary. And when we want to maximize the return for our shareholders, that means we manage the cycle and MI and we explore other opportunities. And some of those explorations are going to create great new opportunities. Some of them are not. So big, big difference for us compared to some of the others out there. And we think it's a superior business model over time.

And 2020 was demonstrated, right? If you look at our market share, the fact that we have come down and you look at others, right? That business has gone somewhere. It doesn't go away, right? Market share adds up to 100. So I think we do demonstrate the value of that. So I will.

Donald Watson
Head of Investor Relations, Arch Capital Group

Hey, David, thank you. You've done a nice job of teeing up François. And our next one is this competition for capital, which I think is a pretty key theme for us. I think it's particularly appropriate we close it with this section of the Fireside Chats with François. And François, I think we're talking about this literally and figuratively. You're the sixth man on the Arch team. I mean, finance and capital are what really propels this game. We've heard some fairly upbeat assessments from the group this year and likely next year from our operating team. However, capital isn't unlimited. So for our investors, can you tell us how does Arch go about allocating capital to the units? And where are you allocating capital today?

François Morin
CFO, Arch Capital Group

Yeah, thanks, Don. And yeah, if I'm happy to be the sixth man, if I can come off the bench and actually help us get over the finish line or make sure we win the game, that's all good. So yeah, and I think Mark touched on it. I think we haven't really, you know, materially changed our focus or approach over the years. I think we've always been bottom-line focused, right? We look at returns. That's something that is, you know, core to what we do. And we're always reevaluating where we deploy that capital. I think the reality has been that in the last, you know, four or five years, we've allocated more capital to mortgage because that's where the returns were, or at least were more attractive. And we, you know, we pulled back a little bit on insurance and reinsurance.

Nicolas and Mamoun talked on some of the strategies they employed along the way. Here we are, you know, entering 2021, and we truly feel that all three of our segments are ready to roll and really can produce, you know, adequate results, adequate returns that will make us better collectively. The challenge for me and for the team is really how do we, you know, how do we choose between all three alternatives? Right now we're saying, you know, we don't need to choose. We can actually deploy the capital in a variety of places. We truly feel we have plenty of capital to support the growth that we see coming and the production that we think will be there in front of us.

You know, keep looking for those, you know, 15% returns, which, you know, as you know, may be a bit optimistic, may be, you know, maybe a bit high in this current interest rate environment, but still that's the goal that we've set for ourselves. In the meantime, we're pushing hard to make sure that all three segments can achieve those kinds of returns.

Donald Watson
Head of Investor Relations, Arch Capital Group

So I just note that for some reason that slide, of course, our investors have seen it before, didn't it show up well on the chart in terms of the historical returns? It is up on our website correctly for those of you who want to see the numbers and that further. I do want to press a little bit further, François, on this question. Does Arch have enough capital to fund the growth opportunities we've been talking about, and maybe let's take it a step further. Where does Arch stand on share repurchases? You know, there's lots of choices here.

François Morin
CFO, Arch Capital Group

Sure. As you know, we've always played it very cautiously as it comes to capital. We've always wanted to have enough capital to be able to take advantage or respond to an opportunity that was in the market. And that hasn't changed. So, you know, we've always wanted to have flexibility in our capital structure in terms of leverage. And here we are in a, you know, again, entering a market where we feel the returns will be good. And our job is to make sure we have plenty of capital or sufficient capital to deploy to take advantage of those opportunities. So how do we think about it, right? There's a lot of levers we can pull. And, you know, right off the bat, there's always reinsurance. And let's not forget that that's a source of capital that we have.

We can always, you know, if we're really, you know, we see a lot of opportunities, we can always cede more, whether it's on the traditional P&C or on the mortgage side with the Bellemeade protections. We can always buy a bit more reinsurance. We can also reach out to third-party capital. There's a lot of, you know, Maamoun touched on it. There's a lot of partners out there that we have that would be more than willing to participate in some of our business. And that's always something that's available. And, you know, the last slide we have on that deck certainly talks about, you know, the leverage and how much debt we have. Again, we've got plenty of capacity there.

And if the growth ends up being really, really, you know, above our expectations or what we call in our baseline view of what 2021 and beyond could look like. And, you know, you and I talked about it numerous times. It's a great problem to have. And we'll find a way. And we're not overly worried at this point that this would cause us, you know, really major issues because, again, we've got lots of tools in the toolbox and we've got a lot of levers we can pull to make it happen.

Donald Watson
Head of Investor Relations, Arch Capital Group

Lots of comments.

François Morin
CFO, Arch Capital Group

Yeah, I didn't want to ignore your question on share buybacks. And share buybacks is part of the picture, right? I mean, right now, we're seeing how 2021 will look like. In a few weeks, we'll have a better idea of what the 1/1 renewals were like. That'll give us a good sense of what the opportunity set might be like for 2021. And, you know, while there's some pressure on our stock price in the fourth quarter and, you know, it's a bit, you know, hard for us to not see that and maybe, you know, to think about share buybacks. So that's something that we're always looking at.

But in the current, you know, environment, I think our number one focus at this point is really to put the capital to work in the business and make sure that we can, you know, generate the adequate returns that our shareholders are expecting.

Donald Watson
Head of Investor Relations, Arch Capital Group

Clearly, I think from our view, Arch stock is a compelling value at this price. That's something that I have no doubt that we'll probably hear from our investors further on later.

François Morin
CFO, Arch Capital Group

Sure.

Donald Watson
Head of Investor Relations, Arch Capital Group

One of the, perhaps, the most important questions that you can answer for investors without providing guidance, putting my IR hat on, what kind of returns do you see Arch producing over the next year or two? And can you size the relative opportunity between the three segments?

François Morin
CFO, Arch Capital Group

I think I touched on it a little bit. I think we see pretty much all three segments at a relatively similar place. You know, the reality is some of the business that we've got on the books or will be coming on the books on the insurance side in particular will take, you know, a little bit of time to earn out. So there's the calendar year impact that we got to think about. So while we truly think that 2021 will see us should be better, I think in terms of, and we touched on it, rate on rate improvements, et cetera, you know, it may take a bit of time, even though we're seeing the early stages of that improvement showing through our financials.

I'd like to think that, you know, as we move forward in the second half of 2021 and 2022, that our returns will, you know, on paper, you know, in financial, you know, statement land will keep improving. So, but, you know, in terms of capital deployment, as we look into, you know, what's happening now, I think pretty much all three are in the same general area, low double digits, you know, some approaching mid-teens, depending on some, you know, subsets of the business, some specific niches that we participate in. But all in all, we think we're, you know, we're looking really good and there's a lot of good opportunities out there.

Donald Watson
Head of Investor Relations, Arch Capital Group

All right. Thank you, François. I think this marks the end of our Fireside Chats. As I mentioned earlier, we're going to take a five-minute break here before we resume with live questions from our STAR research team, and we'll provide you instructions again on how to submit questions to the Arch management team. Thank you, and we'll be back in a few minutes. All right. Welcome back, and I see we got the Arch team socially distant in our, well, except for Maamoun. Are we going to get Maamoun up there or are we just going to have a smiling mug shot?

François Morin
CFO, Arch Capital Group

Please.

Donald Watson
Head of Investor Relations, Arch Capital Group

All right. Hopefully, Maamoun shows up here shortly. So we've invited Wall Street's A-Team of research analysts for the live Q&A portion of the call. I'll remind our audience of the box at the bottom of your screen. There's Maamoun. This is where you are invited to submit questions. And yeah, I don't know. We're going to have fun getting through all these questions. We've got quite a few already queued up. As I mentioned, though, we're going to go through with the analysts first. And what I'd like to do is invite Elyse Greenspan of Wells Fargo. Hello, Elyse, are you there?

Elyse Beth Greenspan
CFA, Wells Fargo Securities

Hi, Don, can you hear me?

Donald Watson
Head of Investor Relations, Arch Capital Group

Oh, there we go. Good. All right. Yes. So what do you think, Elyse? What can we tell you?

Elyse Beth Greenspan
CFA, Wells Fargo Securities

Yeah. So I think where I want to get started is probably building off where François ended his remarks. So you guys seem optimistic about all three businesses and pointed to low double digit or actually even approaching mid-teens returns for the businesses, I believe, in the second half of 2021. So I'm hoping maybe to take it one step further. If you can help us understand what this means from an underlying margin perspective for insurance, reinsurance, and mortgage, and the level of improvement that, you know, 2021 could bring relative to 2020. Just based, I understand there's some unknowns, but based on how you see, you know, pricing and loss trends today.

Donald Watson
Head of Investor Relations, Arch Capital Group

All right. So François, you've got a spreadsheet that we can just sort of populate Elise's model here for next year. Just make it nice and simple.

François Morin
CFO, Arch Capital Group

Hello.

Donald Watson
Head of Investor Relations, Arch Capital Group

What do you think? Oh, we can't hear you. Testing? Do you hear François?

François Morin
CFO, Arch Capital Group

Yes, I hear you.

Donald Watson
Head of Investor Relations, Arch Capital Group

There we go.

François Morin
CFO, Arch Capital Group

Okay. Great question. Thanks, Elise, and I'm sure others will want to chime in because it really touches on all our segments and Mark as well. But yeah, at a high level, you know, we've always said mortgage, when you, you know, going segment by segment mortgage, you know, yes, 2020 will be maybe a bit depressed because of the environment we're in and the pandemic, et cetera. But as we go back into 2021, we think the combined ratio will come back down to maybe not what it was in 2019, but it's still a very acceptable level. And that'll generate, you know, good earnings and good returns for us.

Maybe the one area that, you know, we look more and, you know, some of you, I think, on the combined ratio is on the insurance group where, you know, it really, for us to achieve the returns we're looking for, it really has to be in the low 90s because in an environment where interest rates are depressed, it's a challenge for us to make the overall return. So that's really, and everybody knows it. I think the whole market knows it. We're not alone in that camp. So I think it's important for everybody to appreciate that, you know, especially the longer tail lines of business have a lot of, there's a lot of leverage with interest rates and how much we can generate there.

On the reinsurance side, I think it's, you know, and we've tried. We touched on it, I think, numerous times over, you know, over the last few quarters. It's, you know, there's a lot of volatility in our numbers. Cats play a part, but there's also large transactions sometimes that, you know, will come in and out of the picture. So we take more of a rolling, you know, 12-month or a calendar, you know, 12-month average to look at our combined ratios. But there we think we can really, you know, outperform. We've done that in the past. And, you know, if we, you know, we can certainly aim to be sub-90, and that'll generate, you know, adequate returns for us. So I'll let the others chime in maybe and see if anybody wants to add to the picture.

Mark Grandisson
CEO, Arch Capital Group

Yeah, what I'll add, Don, it's Mark. I would quickly, you know, a good place to start, Elise, is looking at a three, four, five years trailing return of about 11% to 12%. I think it's a good place to start. Recognizing that MI was, you know, overly contributing and really giving us a lot of returns, I think that I think that we can have like the other two units lifting up in terms of returns. As we head towards the end of 2021, we should see those kinds of returns, no double digit, you know, but they're not going to be created equally, meaning they're not going to necessarily come from the MI the way it did in the past. But I think it's not a bad place to start.

I think the one thing I will also mention is it takes a while, as François mentioned, for the premiums to be earned. It takes a while to get traction and get the true margin to hit the bottom line. But also we have a depressed investment environment. So that also is a little bit of a headwind that we all have collectively. So that might create a little bit more, we may have to ask you to be a bit more patient, I guess, over the next, you know, 12 months as we see things unfold.

Donald Watson
Head of Investor Relations, Arch Capital Group

Anyone else want to chime in, or Elise, do you have a follow-up or two or three?

Elyse Beth Greenspan
CFA, Wells Fargo Securities

Yeah, thanks. My second question, just going on to the mortgage business, results continue to trend better than expected. The default rate that you guys disclosed for November is well below where you expected to finish the year, a number that you've revised down on several occasions. So, you know, as we think about 2021 for that business, you provided a good amount of disclosure on the economic backdrop today. But what do we need to pay attention to to get a sense that we've kind of crossed the trough for that business? Is it going through the forbearance program, having stimulus money come together? And you did, François mentioned the combined ratio getting better. But what should we be paying attention to for the mortgage results just to kind of understand, you know, that the worst is behind us?

Donald Watson
Head of Investor Relations, Arch Capital Group

David, you know, I think you were talking about this in some of your comments earlier, but maybe take a stab at that first.

David Gansberg
CEO, Arch MI

Sure. Yeah. So there's a number of things to look for. Elise, you touched on a few of them. The forbearance rate, you know, what happens to those mortgages in forbearance? And, you know, more importantly, not only how many mortgages are in forbearance, but what happens when the forbearance periods expire? Do those borrowers become reperforming or are they still delinquent? So that's the thing to watch. The unemployment is a thing to watch. What direction that goes? Any potential government stimulus is another thing to watch, right? The more, the better as far as we're concerned. Home prices are an important thing to watch. What happens with the direction of home prices, right? We want to see that home price appreciation and that sustainable range going forward. So those are really all the things to look at.

You know, I would say things have generally performed better than our expectations. In the fourth quarter here, we did, you know, we did see a bit of an increase in the number of positive COVID cases, which we expected. But those did not translate into greater mortgage delinquencies. So, you know, the economic impact we expected didn't happen, but we'll keep our eyes out in 2021 to see if it comes up again. But, you know, generally we're expecting positive things going forward.

Donald Watson
Head of Investor Relations, Arch Capital Group

Mark, any other comments on that or?

Mark Grandisson
CEO, Arch Capital Group

I think the only thing I said is exactly David touched upon it. The fact is the first line of defense if you're going to be defaulting on your mortgage is whether you're able to sell the house for a price above the outstanding balance of the bank. And right now, you know, David's showed the exhibit of a 4%, 5% increase. It's not in every area the same, but overall, the market is very healthy. And when you have an issue, you get a divorce, you don't have a job, you have to move, you can always sell your house. And the pent-up demand that David mentioned is clearly, clearly a huge line of defense against default.

Donald Watson
Head of Investor Relations, Arch Capital Group

David, one of the questions that was submitted that sort of relates to what we're talking about here, at least tangentially, is pricing. Once the coronavirus increased, you know, caused the market to pull back a bit, pricing went up in the mortgage insurance sector. Can you address just generally how pricing in mortgage insurances today versus shortly after, you know, I guess first quarter?

David Gansberg
CEO, Arch MI

Yeah. Don, I think the short answer is it depends on the company. It depends, right? As we manage our cycle and we look at our market share, our prices are higher than they were pre-COVID, right? I think, you know, clearly the entire industry as a whole moved up in the second quarter in response to COVID conditions. And I would say third quarter and into fourth is a bit of a mixed bag. So we're still well above our pre-COVID levels because that's the way we manage our business and that's the way we manage the cycle. And we want to deploy more capital into the P&C businesses. But others, you know, out there are different. I would say some of our competitors' rate levels are back to where they were pre-COVID or maybe even a little bit lower.

It's a mixed bag and it's going to vary by company. What we included in our rate index is our own rate levels, but I would say it's not necessarily safe to use that as an entire industry figure because there is significant variation in strategy by individual company.

Donald Watson
Head of Investor Relations, Arch Capital Group

Perhaps a good signal of that is who's growing and who's shrinking market share, I would guess on that. All right. Let's go to our next questioner. Let's see who we got. We have Brian Meredith.

Brian Robert Meredith
Managing Director, UBS

Thanks, Don.

Donald Watson
Head of Investor Relations, Arch Capital Group

Brian, are you there?

Brian Robert Meredith
Managing Director, UBS

I'm there. Can you hear me?

Mark Grandisson
CEO, Arch Capital Group

Yes.

Donald Watson
Head of Investor Relations, Arch Capital Group

Yep. Good. Thanks.

Brian Robert Meredith
Managing Director, UBS

All right. Good. Perfect. So two questions. So the first one, Mark, you kind of briefly kind of alluded to this in your initial, you know, comments, but I guess as I look at your valuation right now for Arch relative to peers, it clearly lags. And while the mortgage insurance business has clearly created a lot of earnings and growth in book value, you know, since you bought it, it definitely weighs on your valuation. I think, you know, you can absolutely agree with that. And actually, if I look at your stock price since the close of the UGC acquisition, you've got, it's actually underperformed both your P&C insurance peers as well as MI. Interesting as well. So can you remind us why this MI business strategically makes sense as a part of Arch as an overall kind of company?

What are the benefits you glean as a company from having the P&C and the MI together? And then, you know, any thoughts on ever kind of separating these things at some point?

Mark Grandisson
CEO, Arch Capital Group

Yeah. So the last part is easy. We always are open to anything that will unlock shareholder values. So if at some point in time we believe that this is a really better, you know, way forward for all collectively as shareholders, we would explore any other thing. So that goes without saying. We're not wedded, as you know, Brian, we're not wedded to any grandiose scheme or ambitions. You know, we're all here to unlock value the best we can. So, you know, the one thing about the stock price, I get it. I understand that. Clearly, we always have these questions inside ourselves and we always look at some of the parts whether we have a discount. We're not seeing a huge discount right now, if anything.

What I have to remind ourselves, Brian, and unfortunately I have to, is we were at 1.7 times book early in this year, which was way above anybody else in the industry. So there are times where, again, like I said, there's a lot of voicing and a lot of, you know, opinions about what's happening in MI. Certainly having a crisis or a pandemic that we just went through sort of sheds a light on, you know, what could happen when the economy sort of goes a little bit, hits a little bit of a bump.

But I think overall, if you just step back in terms of growth in book value, I did mention that it did create, you know, a lot of growth in book value for us, gave us the ability to invest, brought us some air cover to not be overly aggressive on our P&C lines of business. That did create a lot of value. It may not necessarily factor itself on the stock price quite right away, but it certainly does, you know, make a difference in terms of managing and operating the businesses. So listen, we have these discussions every quarter. If at some point we believe that, you know, again, MI part of a multi-line makes more sense.

You know, we did, when we acquired that, we did believe it made more sense, you know, for the reasons that David just mentioned, the fact that you don't have, you know, to a man with a hammer, everything looks like a nail because we've heard before. So we're trying not to try to make sure that we have a diversity of opportunity to deploy capital. But again, you know, we have to give the business some time, Brian. You know, we have to give it some time to do so. If it continues to underperform, I'm sure we'll have different discussions. It's always on top of mind to maximize shareholder value. And what you mentioned is definitely part of the discussion that we have all the time. How would I say is we need to be a bit more patient too, right? We're just coming out of COVID-19.

It's a huge crisis. So if we are going to be reacting, you know, the one thing that you guys have as an advantage, you know, against, you know, instead of us is we can't just be knee-jerking in and out of marketplace. But we just can't do this. We have many commitments to the space. We're trying to the best we can. So over time, we do still believe that we'll get the price-to-book multiple to reflect that. And we'll probably be in a position at some point where we're, you know, overperform, at least performing to market or possibly overperforming. And if we're not, we're open. That's all I can tell you.

Donald Watson
Head of Investor Relations, Arch Capital Group

So Brian, before we go to you for a follow-up on that, we got a question from one of our investors submitted, Mark, that I think is a good follow-up. Says that it's hard, you know, talking about M&A, it's hard to acquire your way to wealth. Arch has been active in making acquisitions recently. So persuade us that these are winning moves. Talk to us about that.

Mark Grandisson
CEO, Arch Capital Group

What we actually made recently are smaller acquisitions, right? They're not big in the grand scheme of things for the company. And they're made either because the book of business or there has some strategic value to the acquisitions that we've made. And they're all pretty recent. One, you know, meaning Coface is not even closing yet. So we'll see where that goes in the future. Again, we only bought 29.5% of the company. You know, we do believe that there's franchise value in this product line, one of the top three providers of this in the world. And I would argue will provide us with strategic opportunities way beyond the trade credit at some point in time. Their footprint around the world is pretty wide. If you look at Nicolas mentioned Ardonagh, Maamoun, Nicolas will talk to you about Barbican.

Those acquisitions were not big, but were really timely. In effect, almost hyper-management-like. We sort of were able to get on with these companies at the right time in the market when the market was flexing. In addition, including Watford, lumping Watford in that, the third-party capital aspect of them are extremely, you know, beneficial to us down the road and this is something that we want to grow. So the M&A, there's no, again, there's no big plan for size, but it's more about, hey, can we acquire something at a good price? And I would argue that most of the pricing that we've acquired these enterprises, these companies that were is favorable. So provided the deal, there's nothing inherently wrong with the book of business and we buy them at a time and in a location that allows us to be strategic about it.

I think they're going to work out. But again, those that we're talking about are on the go, happening as we speak or just happened a year ago. So we'll need a bit more time to demonstrate that they are truly accretive. I think one slide that Nicolas pointed about Lloyd's is very telling, right? I mean, where you are getting scale as a result of the Barbican acquisition. That's a good example of something that's a bit more, you know, quick in terms of providing benefit to us.

Donald Watson
Head of Investor Relations, Arch Capital Group

Well, I think the timing on that was pretty good. Brian, did you have a follow-up or?

Brian Robert Meredith
Managing Director, UBS

Yeah. Yeah, I do. Definitely. So there's been a lot of talk about rate pricing, right? But there's that other part of the equation, the numerator where you've got loss cost inflation, right? And then coming into, you know, 2020, that was kind of a hot topic, social inflation, tort inflation. Just given, what are your kind of views right now on tort inflation? What are you looking for with respect to, you know, when you're underwriting and pricing policies as far as, you know, loss trend assumptions? And what do you think happens, you know, as the economy starts to improve here in 2021? Do we see, you know, an increase in tort and social inflation? And could that cause returns to not be as good as people expect, adverse reserve development, you know, those types of things?

Donald Watson
Head of Investor Relations, Arch Capital Group

So, Mark, why don't you take a high level and then maybe Nicolas could add a few points to it just because he's seen a lot of that on the primary level firsthand.

Mark Grandisson
CEO, Arch Capital Group

Yeah. So very high level, the inflation has been stable, right? I would say, Brian, I think looking back at the numbers for the last four, five years, even 10 years for that matter, I think that also helps explain why we had softer, softer and softer conditions than we should have had for the last five or six years. You know, looking back and unfortunately with trend, Brian, it's always looking back, not looking forward. But I think, you know, anywhere from depending on line of business, in some lines like workers' comp was actually negative because of frequency decrease. So we certainly saw that as well in our portfolio, all the way to 6%-7%. This is all gross, this is ground up.

I think that to your question about what, you know, we price based on history and we price based on what we think, you know, we've seen historically plus a bit more prudent going forward because we do believe that to sort of answer the question you've asked, which we think we're going to see a pickup in inflation possibly. It's probably already there, to be honest, Brian, in the books of business, but people are not necessarily recognizing it quite yet. It takes a while to recognize those loss trends. I wouldn't be surprised at the loss trend, and I mentioned that before. I've been studying these trends indicated by some firms over the years, and they tend to be anywhere from 150-300 basis points, give or take, above the inflation that we know, the core CPI, you know, CPI inflation.

As you guys know, the inflation has been around 2% for quite a while. So that would lend itself to say that we better have, you know, pricing that comes around at 4%-5%, maybe 3%-5%, depending on line of business. But that's also for longer term than just, you know, one year. So that's also something that we're very, very careful to make sure we reflect into our pricing. That's why when we look at the price increasing being 15%, 20%, 25%, we have this margin of safety, if you will, that we think, you know, we don't know exactly with accuracy what the exact number is going to be on a trend, but we clearly are clearing that trend, whatever that may be, with those kinds of rate increases. Nicolas, anything to add?

Nicolas Papadopoulo
CEO, Arch Capital Group

Yes. So I think for me, like the loss trend, I mean, we spend quite a lot of time in the insurance group, you know, by line of business to look what happens. So it's clearly a severity issue, not so much a frequency issue. I mean, you get more large losses than we have had in the past. So that changes the shape of the excess, you know. And I think the reaction of the market in cutting back capacity has been, you know, what used to be a $25 million first umbrella layer and then a couple of $50 million above, people want to mitigate their loss by putting shorter limits and asking for higher price. So that's been the reaction. There's no, you know, who knows, you know, really where, you know, the actual loss trend will finish. Is it seven? Is it 10? Is it five?

But I think the market, similar to Katrina, I remember Katrina, you know, people were putting $50 million property limit, $100 million property limit in the excess. And post-Katrina, they discovered that school boards or housing authorities could have like the $400 million losses. So it happened, happened the same way in commercial auto. I mean, commercial auto, people were expecting $10 million was a big loss. But suddenly we had a couple of $90 million losses. And now on the large account umbrella business, we're seeing the same. We're seeing more severity on D&O, public D&O. So I think people, the reaction of the market is the right one. I think if you're going to look for price, don't put all your eggs in one basket. So what people are doing in Mark, instead of, you know, putting $25 million or $50 million limit, they put fives and tens.

So the chance for, you know, the one losses or two bad losses that you pick up, I think is less of an impact on your loss ratio. But again, that's what really has created, you know, in large buyers, the dislocation in the E&S and the large capacity market that we are seeing today. And I think the loss trend is visible also in the middle market. But as those are smaller accounts and ground up, I think the leverage is just less on the premium we collect.

Donald Watson
Head of Investor Relations, Arch Capital Group

Great. Thanks. All right. Thank you much. And thanks, Brian. With a little bit of luck, we can bring up our next questioner, Meyer Shields of KBW. Meyer, are you there?

Meyer Shields
Managing Director, KBW

I am here. Am I coming through? Excellent. All right. It works. All right. Fantastic. So what can we do for you? So I want to talk about some of the, I don't know, smaller businesses. First, Watford, can you talk a little bit about what's changing there besides pricing that would drive better underwriting results?

Donald Watson
Head of Investor Relations, Arch Capital Group

All right. Mamoun, I think this is a great question to start off on you in terms of one, maybe making a comment. Obviously, we don't control all of Watford at this point in time. But maybe talk a little bit about the business mix at Watford versus Arch and then talk about what you see in the future.

Mamoun Rajeh
CEO, Arch Capital Group

Yeah. No, thanks for that. I think, you know, generally speaking, and I'll reserve some of the comments on the whole, you know, on all of the details that we have in mind post-close. But wholesale, I mean, if we step back and think about Watford, when Watford was set up, it really was a total return, you know, proposition where underwriting and investment returns kind of coupled together. And when one part of the equation didn't come through, it necessarily meant, you know, the returns weren't going to be there. And so we've kind of taken some lessons from that and really thinking through it going forward, you know, the strategic value of having a parallel balance sheet, the strategic value of upping our collective, you know, shelf space with clients, all that's still there.

I think the difference, generally speaking, is going to be a less reliance on the investment side of the house and really more having underwriting returns generate the larger component of the total return going forward. And as you know, you know, Watford's been very intertwined with Arch with respects to the servicing of the business, with respects to the client interface, with respects to, you know, just all of the underwriting that we do for the system. And that's not going to change going forward. I think with tailwinds, with the opportunity that we have in the market, with the understanding of Arch's underwriting being a bit more of the, you know, value proposition of Watford going forward, I think, you know, again, that platform's going to be punching a bit heavier than it did in the past.

But like I said earlier in my comments, we've taken some lessons from this and version 2.0. We'll, you know, we're optimistic and pleased. And we have partners that have been in the business before this industry. Before they are sophisticated partners. They understand the plan. There's a lot of buy-in in what we think we're going to do going forward. And so, you know, we're excited about that.

Donald Watson
Head of Investor Relations, Arch Capital Group

Meyer, did you have a follow-up?

Meyer Shields
Managing Director, KBW

I did. I wanted to switch gears a little bit and talk about Premia and its business focus and what the market looks like there. I know we have Liberty Mutual news today that indicates strong demand. I was hoping you could flesh that out a little.

Donald Watson
Head of Investor Relations, Arch Capital Group

Mark, maybe ask you to take this or rather than Maamoun. I don't know either one.

Mark Grandisson
CEO, Arch Capital Group

I think Mamoun and Nicolas are probably, you know, front row. So they should probably talk about it. Mamoun?

Mamoun Rajeh
CEO, Arch Capital Group

Yeah. I'm happy to take it. Nicolas and I sit on the board of Premia, as you might know. And do you know what? It's a similar dynamic that I'd say that the Premia team has been patient in the last number of years. You know, there is a difference in playing in the field of the large globals and, you know, going out and stock picking and making sure that you understand the portfolio that you're taking on. And the Premia team has done a wonderful job of kind of playing in the smaller tier, in the mid-market sector where you do understand kind of the rationale for buying. You have an appreciation for the business that you're taking on. And there is a bit more of sort of a balance in the information knowledge when you take on the risk.

We think that Premia is going to have, you know, increased opportunities going forward. I mean, they're already seeing a bigger flow of business coming through, but that team has shown patience, and I think that patience will be also rewarded going forward.

Donald Watson
Head of Investor Relations, Arch Capital Group

All right.

Meyer Shields
Managing Director, KBW

Great. Thank you.

Donald Watson
Head of Investor Relations, Arch Capital Group

Thank you. Thanks, Meyer. And we're going to change a little bit of the order here. Josh, our interrogator, is asking if he could jump up because he's got some other commitment here. So, Josh, are you there? Josh Shanker or Eva?

Josh Shanker
Equity Research Analyst, BofA

Yeah. There's no commitment like an Arch commitment. But thank you for taking my question. So, you know, you guys have given us PMLs for a long time. And that helps us understand Arch's exposure tolerance for property cat risk based on various pricing conditions. And we can see when you open and close the balance sheets at risk. However, Arch's exposure to liability business is dramatically less than it used to be, but rising. If we think about how much Arch was willing to use its balance sheet in 2003 through 2005 to take on liability risk, how much more exposure could Arch tolerate today? We have some tools that we could look at to give us an understanding about how much bigger the income statement can get for liability risk. And what can we do without accessing any additional capital in the marketplace?

Donald Watson
Head of Investor Relations, Arch Capital Group

Excellent. Mark, this sounds like it's got your name all over it.

Mark Grandisson
CEO, Arch Capital Group

Yeah. It's perfect. I'll certainly definitely chime in. You know, he's a capital. He's a treasurer of all the capital, all things capital. I think on the liability side, I think we have a lot of room to grow, right? There's a lot we could do because we downplayed and de-emphasized it so much over, you know, the last five or six years. You know, in terms of what we can do, it will depend on the returns of the marketplace. So I think if you ask on the property cat side, I think now we have a lot more, you know, to deal with in terms of where we could deploy our capital, Josh, versus where we were in 2002 or 2003, right? When we were in 2002 or 2003, the whole market was going gangbusters on the property side.

We were not wanting to do this as much as the others because we didn't want to get unlucky early. That was one of the comments that was made way back when. I think now with the knowledge, the expertise, and also, you know, the claim on our capital that we all have all around and the opportunities that we have, you know, I think that could we go with the PML to 20%, 22%? I think it's unlikely at this point in time based on what we see in terms of pricing and returns. Could we grow dramatically the casualty lines of business? The answer is yes. I think Nicolas just mentioned the growth that we're seeing on the insurance and on the reinsurance side. It's kind of hard to say how much more we can grow.

Suffice it to say that you see the way we're growing, and you heard from our guys today that we see no reason not to grow as much as this, if not a bit more, going forward in 2021.

Donald Watson
Head of Investor Relations, Arch Capital Group

Maybe François, if you could just jump in on this one moment first. Just on the casualty business and investment returns, I mean, how do you bring that into the equation in terms of our appetite to grow?

François Morin
CFO, Arch Capital Group

Yeah, you know, we grew, let's say, 20% or so in the last year or two. You know, do we assume another 20% in 2021? I mean, that's, you know, that's not, it's pretty, it seems pretty reasonable, I'd say, based on what we see in the market today. If you want to start speculating and say, well, you know, the market, we're going to grow by 50% or even 100%, my view on that is, A, it would take a lot of pain in the system for the market to be willing to bear those kinds of rating increases. So I think you'd have to see capacity withdraw from the marketplace. You'd have to start seeing some pretty sizable reserve hits. You know, I'm not sure it needs to go to the level of bankruptcies.

But it would take something more than what we're seeing right now to really achieve those kinds of, you know, growth objectives or, you know, the movement and how much we write. But, you know, to your question, Don, in terms of, you know, the interest rates, yeah, they're part of the picture. I think, you know, that's factored into our pricing. So on the one hand, if it gets to a place where, you know, the market is willing and we see the opportunities being that good and we can grow by, you know, let's say, you know, a sizable amount above and beyond what we're currently seeing, that'll mean there's a lot of good things that will work in our favor. I think it'll be, again, great tailwinds.

And then, I mean, as I touched on it a bit earlier, I think it'll be a challenge for us to, well, it shouldn't be a challenge. I mean, we'll have to pull some additional levers to get the right level of capital to support the business. But if it gets to that point, I think we'll all be more than happy to do so because, you know, it'll bring back some of the good memories of the early 2000s.

Donald Watson
Head of Investor Relations, Arch Capital Group

Are there any, Josh? Yeah, go ahead.

Josh Shanker
Equity Research Analyst, BofA

Yeah. This is the same question, but one other way, and then I'll get off. But, you know, are there any easy rule of thumbs for us to think about if we say that Arch is willing to expose 25% of its balance sheet to a property catastrophe or mortgage disaster, but right now it's only willing to allow 8% to be exposed? Is there any clever rule of thumb that we can think about when it comes to liability?

François Morin
CFO, Arch Capital Group

Well, we don't think of it in those terms. Although in terms of capital, certainly, you know, one-to-one is usually premium to surplus if premium to capital is an easy rule of thumb that we think about.

So if you, you know, if you think about, you know, adding a billion or two billion or three billion of premium to the balance sheet, or, you know, that would require that much additional capital if they were to be that good. You know, with us, you know, risking putting capital to work is what we're all about. I think in an environment where if we were to be able to grow at that level, I think, and Mamoun touched on it, I think we'd have more buffer. We'd have more margin in the business. So, you know, it's a safer bet to make. It sounds a bit crazy, but it's or maybe counterintuitive, but that's really the way it works.

Josh Shanker
Equity Research Analyst, BofA

If it gets to a place where we can grow that much more, you know, beyond what we're currently seeing, to us, it would be that much more attractive, and I'd say we'd be more than willing to put the capital to work because we'd like to think that the odds would be in our favor.

Donald Watson
Head of Investor Relations, Arch Capital Group

Thank you very much for the insight. Thank you. All right. We'll see if we can pull up Jimmy Bhullar if he's around. Can we get Jimmy?

Jimmy Bhullar
Equity Research Analyst, J.P. Morgan

I am here.

Donald Watson
Head of Investor Relations, Arch Capital Group

Hello, Jimmy. Oh, excellent. All right.

Jimmy Bhullar
Equity Research Analyst, J.P. Morgan

I just had a question first on your views on the sustainability of pricing. Obviously, your comments have been pretty positive. So have your peers. But what do you think about sort of new capital coming in, some of the capital that's trapped, potentially getting released over time? So just anything that you're watching to see whether the cycle will not sustain, especially once there's better clarity on COVID-related losses or on the economic environment?

Mark Grandisson
CEO, Arch Capital Group

I mean, I'll ask maybe Mamoun to talk. Mamoun talked about it a little bit before, maybe Nicolas. Why don't you guys just go and give it a shot?

Mamoun Rajeh
CEO, Arch Capital Group

Sure. I'm happy to just start real quick. You know, look, you can't ignore supply coming into the chain, right? But I tell you, I think I'll nuance some of the. I mean, if you think about the capital raising so far, that could change. If you think about the capital raising so far, if you're set to go out and write some retro, that's easy. You know, you need a two-person desk, a lot of capital, some rating, a phone call, you know, telephone, and a value proposition around a product, and off you go. And if you're building a reinsurance platform and then an insurance platform, that takes time, right? That takes time to build. I think the third-party capital that's being deployed in the business right now is coming with conditionality.

I mean, the fact that we're hearing raises and we're hearing some of these numbers, we know because we're in the game and we're offered capital as well. You can throw out a headline of a number, but if you don't achieve certain returns with that number, if you don't achieve certain terms and conditions that come with deploying that capital, that capital is not going to be deployed. The release part of the trapped capital also, I mean, I think you got to step back as a risk, as a manager of risk, whatever function you may be playing. If you have collateral in this uncertainty and we can't call it better and we think we've got a pretty good handle on it, it's very hard to release, you know, collateral. That's the product. And the product is there to say, do you think you're going to collect?

You're going to hold on to the cash? So I think, again, that's going to take some time until COVID shakes out before any of that money wholesale. There'll be exceptions here and there as released. And so my point is, if we think about it, it really personally just doesn't speak to volumes and the sort of approach. And mind you, a lot of these companies are backed by PE firms. And we all know the return requirements of PE firms. And so I think I really think this capital is coming in with a mindset that there is an opportunity to make returns. And if that opportunity doesn't manifest, my sense is we'll see a little bit of pullback or a lack of deployment of that capital. So it's informed, thoughtful capital that's coming in and speaks to a bit more sustainability than otherwise might be.

Mark Grandisson
CEO, Arch Capital Group

Yeah. I'll just add quickly, right, Jim? I think if you think about it. Back, I looked at an article from 2002 when we were forming ourselves in 2001. There was a big CEO on the island that said, you know, we don't need that, you know. The capacity is not needed. It will put a damper on the hard market. It didn't, right? It just didn't because what you have, it's kind of hard for you guys to see from where you sit. But there's a momentum. There's really a recognition collectively in the insurance industry that we need to get more rate and get higher returns. That's sort of that momentum builds independently of what's happening in terms of capital. I mean, it's certainly informed by the lack of returns, historical lack of return, and/or riskiness perceived in the underlying current underwriting.

That train has left the station. Brokers are talking about rate increases. Underwriters are not being pushed back. When they ask for more rate, they're getting it. So that human psychology, you know, system is very much at work right now. The same way it was at work where you couldn't lose money in insurance and you could just price anything and you can make return. It doesn't matter, and then you lose and then you change your mind and say, no, we want more. We need more to achieve the return. That clearly has been a shift in mentality, and that's an important aspect of the marketplace that is kind of hard to see, and it's not a number we can point to, but it certainly is a part of every discussion that we hear out there, so nothing really new from that perspective.

Jimmy Bhullar
Equity Research Analyst, J.P. Morgan

And if I can add on the property side, Mamoun said, we can see, you know, a change of heart if we have a couple of years without cat. You know, that's what happened in 2001. That's what happened post-Katrina. So we could see the third-party capital coming back, being better educated, you know, so not so much driving price down. But I think on the casualty side of the house, whether it's D&O, whether it's GL or commercial auto, I think we have too, a lot of headwinds. We have, first, you know, the low-interest rate, which we mentioned, which is a driver, you know, making it much more difficult to go back to double-digit ROE.

We have this social inflation that not only applies to underwriting forward basis, but applies to claims businesses that have been written in 2014, 2015, 2016, and 2017. Coming through the system that will, you know, make it more difficult for management to suddenly decide that D&O, public D&O is the flavor of the day. I think they will look back and see claims outsized. And so there's more fear in the market on the casualty side. And there is fear on the property side today. But I think the fear on the casualty side is here to stay for a little while.

Donald Watson
Head of Investor Relations, Arch Capital Group

I wanted to pick up on that before we go to Jimmy's follow-up because we had a couple submitted questions about just the BI risk from the coronavirus and what you're seeing. I wonder, Maamoun, if you could start on the reinsurance side because we've talked about it generally about the BI risk on insurance. You know, Nicolas, certainly in London, we've seen that with the different rulings there, but in Australia, right? Could you talk about the fear factor in property today and how that BI risk is maybe also affecting third-party capital, Maamoun?

Mamoun Rajeh
CEO, Arch Capital Group

Yeah, sure. And that's the shift, if you guys can hear it.

Donald Watson
Head of Investor Relations, Arch Capital Group

All right.

Mamoun Rajeh
CEO, Arch Capital Group

Yeah. I think that focus has been sharpened by some of the European announcements. Some of the pan-European companies have announced, you know, some impact on their cat covers recently in the last few weeks. And sure, that's added a factor to it. And, you know, the way I look at it from our perspective is, you know, we charged our guys very early in this process to call it, right? To make an ultimate call on COVID, not a, this is what we're seeing at the moment. It took us a couple of quarters to get there. But I think where we sit today in our reserving, you know, we feel good about it. We've tried to make a call of the ultimate. And that call includes some of these, you know, uncertainties that we're hearing today. But there is, I mean, it's very nuanced, right?

In Australia, in fact, we had a lot of press about Australia a couple of weeks ago. But there is a big DIC between treaty covers on the property cat side and the underlying policies. And I question whether that's going to be flown through to the reinsurance market. But then you nuance it. You get out of property cat that pegs to the 2015 Act. You get into pro-rata or risk excess. Well, that's a different ballgame. You're going to pick it up. So, and I think you're going to see varying territories, varying covers coming through. And that's going to, that's the overhang that we're talking about. That's the uncertainty factor that's going to permeate for a little bit. No one's going to be certain. Capital, reserve capital is going to be trapped. The cash hasn't started to flow out yet, right?

The industry is about $25 billion reserved or so. That cash hasn't started to move yet. And eventually it will. But we really think that that overhang is going to play a role in firming. And it's playing a role, frankly, on the ground with the team on day-to-day deliberations on the going forward coverage and so forth. It's just one more sticky factor in this renewal season.

Donald Watson
Head of Investor Relations, Arch Capital Group

Nicolas, would you have anything to add there or?

Nicolas Papadopoulo
CEO, Arch Capital Group

Yeah. No, I think, I think again, I think for us, you know, when I look at our book in London, and I think, you know, the specificity of London is a lot of some of the insurance policies in the middle market cover the civil authority shutdown. So when the government shut down, you know, and ask certain businesses to shut down, not all of them to shut down, those businesses clearly trigger for those policies some form of coverage, which this cover doesn't really exist. It didn't happen that way. And it doesn't really exist in the U.S. So that's a specificity there. I think in the U.S. so far, I think the courts have been quite favorable to the policy as it's written.

So, I think the uncertainty, I think on the insurance side, is more the indirect, you know, the D&O losses and, you know, some of the construction loss or the surety losses that will be a consequence of a slower economy and some of the business, some of the economy not picking up, but that is still not, you know, I think fully baked in, I think in the numbers in my view.

Donald Watson
Head of Investor Relations, Arch Capital Group

Jimmy, I know we digressed a bit there, but do you have a follow-up yet or?

Jimmy Bhullar
Equity Research Analyst, J.P. Morgan

Yeah. And it was on business interruption, actually. So what % of your reserves for BI-type losses are IBNR overall? And then relatedly, have you made any changes? And are you seeing any changes in industry-wide language on policies related to the whole BI issue?

Donald Watson
Head of Investor Relations, Arch Capital Group

So maybe I'd ask François to take that on at least first.

François Morin
CFO, Arch Capital Group

Yeah. The first part, we were at about 80%, you know, through quarter. And that obviously will change, you know, in the fourth. But yeah, vast majority of our reserves were IBNR for BI.

Donald Watson
Head of Investor Relations, Arch Capital Group

All right. And anything else there? Nicolas, we can't hear you. Still having trouble. Try again.

Mark Grandisson
CEO, Arch Capital Group

Yeah. I think you can hear me. I think the BI question for us is really the business interruption question is really one in the UK. And I think there, I think we, I mean, the way our book, we pick it up mostly for the Ardonagh acquisition. And that's really under control. This is like a small portion of what we do. So it's a manageable amount.

Donald Watson
Head of Investor Relations, Arch Capital Group

Yeah. All right. Well, thank you very much, Jimmy. And if we can move to Mike Zaremski, Credit Suisse. Mike, are you around? We got you.

Mike Zaremski
Senior Equity Research Analyst, Credit Suisse

Hey.

Donald Watson
Head of Investor Relations, Arch Capital Group

Hi, Mike.

Mike Zaremski
Senior Equity Research Analyst, Credit Suisse

Thanks. Good afternoon.

Donald Watson
Head of Investor Relations, Arch Capital Group

Yeah.

Mike Zaremski
Senior Equity Research Analyst, Credit Suisse

Yeah. We're lunchtime here.

Donald Watson
Head of Investor Relations, Arch Capital Group

Yeah.

Mike Zaremski
Senior Equity Research Analyst, Credit Suisse

I know everyone's getting hungry, so I'll be fast. I guess to kind of exhaust the business interruption question, if I think you mentioned Maamoun, $25 billion or so of reserves have been taken by the industry so far. And if I look at my math on how much BI reserves Arch's has taken, it seems like so far you're saying that your Arch's losses will be less than 1%, which would imply a lower level of market share than the industry event size so far. So I'm just, I'm trying to know. I know I'm being too high level and every event's really different. But, you know, I guess the main question we get is, you know, should we expect the industry to continue to grow its reserve levels? And that includes Arch.

Mamoun Rajeh
CEO, Arch Capital Group

I'm happy to jump in quickly on this. Well, so like I said, I think we tried to be full, Mike, in our reserving. I kind of look at it the other way around. I look at it from a reinsurance perspective. First, some perspective. Let's just step back. You know, where are, why are we where we are? Because over the period of time, we've talked a lot about being patient. Over a period of time, just the allocation to the class from a reinsurance perspective hasn't been, you know, at a peak. We've been under leverage, and that's a good thing. The second thing I would say is we've stayed away from tech lines. Difficult to model, difficult to predict, difficult to price. And that's kept us as well closer to the personal lines, you know, sector more or less on the cat side by a large proportion.

And so that's just some context as to what we face when we're looking at this marketplace. But we went at it ground up, and we went at it top down as well. I mean, roughly, roughly speaking, I think if we were going to consider the COVID loss that would take the industry to somewhere in the, I don't know, $75 billion threshold plus. In our estimation, it requires something like a $35 billion, you know, property component of that loss. Again, that's our math. There's nothing. We're not doing anything more magical than you can or anybody else can do here. But in our view, one of two things happens. Either the property industry loss gets up closer to that $35 billion number, and if it does, we feel good about reserving, or the property doesn't manifest around that number.

Frankly, we'll probably find ourselves that we've overcooked it. That's speaking on behalf of Arch. As I look at the market shares of some of our peers, I'm left with a different feeling. You know, either those numbers are going to go up or the industry loss has to come down.

Donald Watson
Head of Investor Relations, Arch Capital Group

François, just to follow up, because one of the submitted questions is whether or not we expect COVID losses to bleed into 2021. Any thoughts there?

François Morin
CFO, Arch Capital Group

I think Mamoun answered it perfectly. We don't think so. We think we've done across both, you know, both insurance and reinsurance, we've done a pretty thorough job of, I mean, looking ahead, trying to forecast some potential scenarios. Still a lot to be determined. But at this point, both segments were very comfortable with the level of reserving that we have in place. And, you know, don't expect any material movements at this point.

Donald Watson
Head of Investor Relations, Arch Capital Group

All right. Mike, you got a follow-up there?

Mike Zaremski
Senior Equity Research Analyst, Credit Suisse

Yeah. Great. I guess moving to primary insurance, you know, not to beat up on you, Nicolas, but, you know, use the word transform, use the word kind of differentiate value proposition to compete more on value versus price. Kind of fluffy words in my humble opinion. I guess any way you can give us some specific examples on how you're doing that in order to kind of get returns up to the double-digit goals you have?

François Morin
CFO, Arch Capital Group

Yes. So I thought I did. I gave you an example of private D&O. I gave you some example of PL. I gave you some example of the work we are doing with UK retail acquisition, which is middle market acquisitions where I think the theme here is, you know, trying to understand, you know, why people, why insurer or broker come to you. And I think in the specialty area, I think there are two types of product. There is the, you know, the E&S, the excess and surplus type where, you know, it's driven by larger brokers. And it's really price-driven. I think, you know, the large insured or the type of buyers there is really driven by price. And there is this more middle market business, which we have footprints in, which we had program business.

We have some middle market retail example that I gave you where we can demonstrate that if we are able to be specialized a little bit, like some of our competitors do, a company like Berkeley, you know, they are in the middle market, but with true specialty attached to the product they sell. And those particular products, the pricing doesn't vary as much because the client is looking for the insured to solve a solution. I mean, see their coverage, see their claims, see the ease of doing business. So I agree. It sounds like a lot of fluff, but we've proven through the year that it's real. I mean, you buy for the expertise. You don't need huge limits. But what you need is the proper coverage and the proper settlement of claims when the claims happen. So this is, you know, Berkeley is a good example.

I think Travelers is a good example in certain other lines of business. You know, other companies are doing this very successfully. I think, and we did, we did at Arch, we did some of it, but probably not enough. So we ended up being more competing for a large part on price. So.

Donald Watson
Head of Investor Relations, Arch Capital Group

So, Don, if I may add, Mike.

Mark Grandisson
CEO, Arch Capital Group

I think one thing, if I may add just one quick example, like, you know, we have a tool that was created over the last 12 months that really allows us to see through what the brokers have to offer and really be more proactive in seeking out the deal that we would want to, that we know we'll be able to compete and win on. So there's a lot more than fluff, to use your word, Mike, than meets the eye. There's a lot of technology and a lot of data analytics that's applied on a daily basis to make sure that we are, to your point, to make us more relevant to the clients, you know, with some thinking behind it, with some thought behind the way we go about this.

I mean, we're trying to get away from even the receiving end of submissions to actually be proactive and go out there and seek out the submissions that we want to see, and that's actually a really, really powerful thing. We're rolling it out across, and I think it's going to be that much better next year, but so this is a practical IT data analytics, very, very practical thing that we've done over the last 12 months.

Donald Watson
Head of Investor Relations, Arch Capital Group

So Michael, you definitely sound like you're a bit out of the state of Missouri, the Show-Me State. And I think it's incumbent upon Nicolas and his team to show those results. And so I think the expectations are out there that we're going to see some improvement there. With that, thank you much, Michael. And we'll move to our last questioner, I think at this point, Phil Stefano from Deutsche Bank. Are you there?

Phil Stefano
VP of Investor Relations, Deutsche Bank

Yeah. Thank you. Good afternoon, Don. How are you doing?

Donald Watson
Head of Investor Relations, Arch Capital Group

All right, Phil. What can we do for you?

Phil Stefano
VP of Investor Relations, Deutsche Bank

Yeah. So I'm going to focus on mortgage insurance a little bit to wrap things up. And you had talked about cycle management in mortgage insurance. I guess I was a bit surprised to hear the extent to which you feel like you need to be managing the cycle in MI right now. So I was maybe hoping you could elaborate on that. And secondarily, are there any business needs in mortgage insurance when you think about the flow from originators that it makes it more difficult to be cycle managers in something like this versus the traditional P&C business that you have?

Donald Watson
Head of Investor Relations, Arch Capital Group

So David, you know, you were talking about that competition for capital earlier. And I think that is kind of a good way to start in responding to Phil's questions.

David Gansberg
CEO, Arch MI

Yeah. You're absolutely right. And I think the reality is we are, oh, sorry, can you hear me?

Donald Watson
Head of Investor Relations, Arch Capital Group

Yes. We can hear you.

David Gansberg
CEO, Arch MI

You're good. Okay. Yeah. I guess Mike must have been off for a second, but you know, I think the reality is in MI, like all our business, is continual cycle management. We're managing it in good times. We're managing it in bad times, so you know, I think when you look at our portfolio, we've been, you know, responsive to market conditions, and there's lots of market conditions, right? I mean, we talk about pricing. That's probably the most obvious one, but also remember, we saw, you know, a gradual expansion of credit really from, you know, 2013 up through 2019, right? We had this gradual expansion of credit. We were seeing more, you know, high LTV business. We were seeing more, you know, high DTI business, so we were managing our portfolio in response to that as well.

So, you know, it's probably an oversimplification just to think about price. You know, I think we also have the issue with, you know, many of our competitors introducing black box pricing, which certainly changed the dynamics of the business as well, right? So it was a different picture for us when we were the only one doing it. Everyone else was using a rate card. So when the rest of the industry introduced that, that changed the dynamics as well and forced us to react. So, you know, cycle management is constant. I think it would be, you know, a wrong conclusion to think that cycle management means conditions are great. We want to reduce our business. You know, cycle management is an active and ongoing process that responds to all kinds of positive and negative conditions and adjusts market share as appropriate. So I think it's very timely.

And the reality is, in addition to what's happening within the mortgage sector and the mortgage insurance sector, we also have to overlay that what's happening within Arch Capital from, you know, an opportunity cost perspective, right? So for a long time, mortgage insurance was by far the best opportunity, right, when stacked up against insurance and reinsurance. It's not the case anymore, right? There's a lot of, you know, attractive opportunities within insurance and reinsurance. So, you know, we've got to manage it. That means a constant rebalancing and a constant internal competition. And that internal competition and rebalancing is managing the cycle. You know, as far as the external impact, I would just say so long as there are other providers happy to write the business, there's no issue, right?

I think, you know, whether we choose to reduce our share, as long as there's someone else who wants to step in and write it, customers are probably okay with that. I think the challenge comes in when the whole industry pulls back, and that's where it's incumbent to educate your customers, make them understand what you're seeing, communicate with them about trends and conditions, because there's a good chance that whatever you're seeing, they're also seeing, and you're probably, you know, pretty consistent with them with respect to credit, so keeping lines of communication with customers open is key in those places, in those periods of time when, you know, a cutback may be necessary.

Donald Watson
Head of Investor Relations, Arch Capital Group

David, one of the things I think we got a submitted question. I think it's worth, you touched on this on the black box pricing or risk-based pricing models of our competitors. Can you talk or walk us through what's happening with returns as the rest of the industry embraces that, one from an industry-wide perspective? And I don't know if you have any insight in terms of what the impact of that is on Arch's returns.

David Gansberg
CEO, Arch MI

Yeah. I mean, I think what the biggest effect of the risk-based pricing on a broad basis is going to be the flattening of both the peaks and the troughs. So I think what happens is as companies are running their own form of analytics and their own view on risk-return dynamics, you're going to cut out some of the peaks, but equally, you're going to eliminate those troughs. So it should contribute to a more stable return over time. You're always going to have some variance, right? We're going to have differences in opinion on credit attributes from other companies. We're going to have different views of returns. We're going to have different corporate structures. We're going to have different, you know, opportunity cost of capital as well. So you're going to see some variation.

But I think the real benefit of risk-based pricing is the, you know, the moderation of the extremes that we saw because we're going to operate within, I think, a better band. And it allows people to better understand and better control the risk that comes into our portfolio. So I think from a, you know, systemic standpoint, it creates less volatility for the industry in terms of returns over time.

Donald Watson
Head of Investor Relations, Arch Capital Group

Interesting. I think maybe a counterpoint to what some of our hedge fund investors are thinking these days as we've seen the price competition. But I think generally, David, you'd agree. You like the return prospects in the mortgage insurance business today, right? I think that would be a fair statement.

David Gansberg
CEO, Arch MI

Oh, for sure. Yeah. For sure. I think the return prospects are good. You know, I think as someone said earlier, we were seeing, you know, great numbers in 2019. And while we may not see some of those numbers again, there's still fantastic opportunities. And we're generating very good returns still going forward.

Donald Watson
Head of Investor Relations, Arch Capital Group

We haven't touched on embedded profits here. But let me turn it back to Josh and just ask, Josh, I'm sorry, Phil. Do you have a follow-up for us, Phil?

Phil Stefano
VP of Investor Relations, Deutsche Bank

Yeah. Hopefully just a quick one. So as you had noted, you were one of the first, I think the first to market with a Bellemeade transaction post the MILN market seizing up with COVID. It felt like sequentially, as other MIs came out with their own MILN transactions, the pricing improved. Maybe you could talk about the balance of securing the Bellemeade transactions versus waiting for pricing improvements and how that fit in the broader capital strategy. Thanks.

Donald Watson
Head of Investor Relations, Arch Capital Group

David, it sounds like you again. We might have.

David Gansberg
CEO, Arch MI

It's difficult, right? Yeah.

Donald Watson
Head of Investor Relations, Arch Capital Group

Go ahead, David.

David Gansberg
CEO, Arch MI

Thanks. I think it's always difficult, right? Is my mic on? Can you guys hear me?

Donald Watson
Head of Investor Relations, Arch Capital Group

Yep. You're good.

David Gansberg
CEO, Arch MI

Yeah.

Donald Watson
Head of Investor Relations, Arch Capital Group

You're good.

David Gansberg
CEO, Arch MI

Can you hear it? Can you hear it? Okay. Great. Thanks. Yeah. I'm not sure. It seems like my mic keeps cutting out. But sorry. I think the reality is someone's got to be first. There has to be a leader. If everyone sits back and says, "I'm going to wait for the other guy to do it," we would still be, you know, shrugging our shoulders and saying, "Are we ever going to have another mortgage insurance linked notes plays?" So I think the reality is we are a demonstrated leader in this space. And does that mean that we had terms that were a little worse than we could have had otherwise? Maybe. But equally, we're recognized by the investors, by those bondholders for our leadership position. And we believe we get benefit for that, right? We see greater liquidity in our shares.

When I say share, sorry, I don't mean ACGL shares. I mean the bonds, the Bellemeade mortgage insurance-linked notes, right? Greater liquidity in that. We're a more frequent issuer, right? We're doing three to four a year. So we thought it was important in establishing our continued leadership. And we did that. And reality is we took a higher attachment point than we ideally would have liked. But we can go back now and fill it in, right? Now that the market is returning and there's a greater appetite for the ability to place risk down to a lower level, we'll go back and we'll fill in the gap. We have the ability, the flexibility to do that. And it's something that we'll look to execute on in the near future.

Donald Watson
Head of Investor Relations, Arch Capital Group

All right. Well, thank you. And thank you, Phil. We're kind of hitting our time frame here. We do have an awful lot of other questions we could get to. I have a suspicion we could go through the lunch hour here. Mark, maybe I'd have you answer one last question for us and then make some closing remarks. I had a couple of questions about the acquisitions. And I think we've talked about those. One of the things we've heard from investors is that they think acquisitions or potential acquisitions could complicate the investment case for Arch. And MI certainly has created some complications in understanding the business model of Arch. And I think you've tried to address that and say you like cycle management. And we're trying to make that case.

But how do you get comfortable with the addition of these businesses that they're actually adding value to shareholders? And is bigger better? You know, talk about this, if you would.

Mark Grandisson
CEO, Arch Capital Group

No. I think in general, the acquisitions, you know, a lot of them have to do with timing and acquiring business, such as the case in Lloyd's. You know, that is sort of ground zero for what in terms of, you know, transforming what's happening in the marketplace. So really good timing from that perspective. Watford, you know, we felt it was appropriate to get a bit more of a sustainable future, you know, and still give us the flexibility to deploy as a platform going forward, third-party capital being really important, an important play there. I think the other ones, you know, we have yet to do one Coface, for instance. And I know there's some questions about it. Listen, we've done trade credit for 25 years. It is a line that can also be cycle managed. Every line can be cycle managed.

I think in the end, the question is, do you have the culture? Do you have the fortitude and the commitment and the conviction to do so? And I think if there's one thing that this group has demonstrated, still demonstrating every day, is that this is our DNA. This is where we come from. And it's not like overly complex, these transactions, right? You can really look through at a high level, the long-term basis, the average rate level that any of those businesses were in. And you see the rates are going up and rates are going down. It's not, I don't want to say it's simple. It's too simple, but it's pretty simple when you cut right down to it.

If you are keeping track and keeping an eye on the things that really are driving, you know, the results, which is by and large the rate level and the conditions, you can really, really, you know, outperform and create superior return while at the same time avoiding potholes along the way. I mean, you're not going to be perfect. Sometimes, you know, you may be a bit too early, too quick in and out of market. But there's clearly a lot of capabilities and possibilities to do that. So listen, also some other acquisitions, like I said, there are other reasons that we don't really necessarily talk about all the time. But some of it has to do with strategic, client-based and distribution, and maybe some products that we can offer in there through these acquisitions. So there's a lot more than meets the eye.

We never, at least haven't done, except for MI, we're not on the lookout for a transformational M&A. I think that we've done pretty well on the M&A side. That's why I like the ones that we did recently. They're really additive, creative, and help. And also we're done at a price that I think is very manageable from our perspective. And we'll really help spur returns, you know, for the foreseeable future. We really believe that at some point, you know, MI may not be as favorable as it is right now. And that's quite okay. And we'll just, you know, shift our capital allocation to other lines of business where we think the returns are going to be more appropriate, recognizing that at some point MI will come back in favor. And that's totally okay.

I think one of the challenges that we talked, just talking about MI, for instance, is to say, listen, we're going to have some loss ratios of 100, 120 at some point in our history. Let's just make sure that our market share is well in the lowest single digit when this happens. And this is what really will create, you know, outperformance of returns through a cycle. So I think in closing comments, I think that we hear all the comments, some on the stock and the M&A. I think we're working very hard to right now take advantage of the market opportunities that are ahead of us. We're built for those opportunities. We're fairly bullish and very positive about our perspective for the next 12-24 months.

Again, we believe that growing book value, the way we have historically and the way we think we're positioning the book business right now for the next 12, no, 24, 36 months, we are convinced that the stock price will reflect that at some point. We'll need some patience. The same way we've asked our underwriters to be patient, we'll have to ask some of our investors to be patient. We're in a long haul. We're in a long game here. You know, we're looking at this over a long period of time. And historically, you know, growing book value at a good clip has been very, very positive. And that showed us the path to greater riches for our shareholders and certainly for ourselves individually. So we're pretty excited. On that note, I will leave it as that. Hopefully that was informative.

I want to thank everybody here on the call, and you, Don, and Vinay, everybody in the back for the Wizard of Oz creating all that presentation. It was well done, but nothing beats like a barbecue. So hopefully we have some barbecue next year. We can really see face to face that we have, you know, more good news to talk about next year.

Donald Watson
Head of Investor Relations, Arch Capital Group

All right, guys. Thank you much, and I'm sure we'll be hearing from you. Take care. Happy hauling.

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