Good afternoon, ladies and gentlemen. I would like to welcome you to Adobe Systems' First Quarter Fiscal Year 2016 Earnings Conference Call. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a question and answer session. Thank you.
I'd now like to turn the call over to Mr. Mike Savage, Vice President of Investor Relations. Please go ahead, sir.
Good afternoon and thank you for joining us today.
Joining me
on the call are Adobe's President and CEO, Shantanu Narayan and Mark Garrett, Executive Vice President and CFO. In the call today, we will discuss Adobe's Q1 fiscal year 2016 financial results. By now, you should have a copy of our earnings press release, which crossed the wire approximately 1 hour ago. We've also posted PDFs of our earnings call prepared remarks and slides, financial targets and an updated investor datasheet on adobe.com. If you'd like a copy of these documents, you can go to the Investor Relations page and find them listed under Quick Links.
Before we get started, we want to emphasize that some of the information discussed in this call, particularly our revenue and operating model targets and our forward looking product plans is based on information as of today, March 17, 2016, and contains forward looking statements that involve risks and uncertainty. Actual results may differ materially from those set forth in such statements. For a discussion of these risks and uncertainties, you should review the forward looking statements disclosure in the earnings press release we issued today as well as Adobe's SEC filings. During this call, we will discuss GAAP and non GAAP financial measures. A reconciliation between the two is available in our earnings release and in our updated investor data sheet on Adobe's Investor Relations website.
Call participants are advised that the audio of this conference call is being webcast live in Adobe Connect and is also being recorded for playback purposes. An archive of the webcast will be made available on Adobe's Investor Relations website for approximately 45 days and is the property of Adobe. The call audio and the webcast archive will not be rerecorded or otherwise reproduced or distributed without prior written permission from Adobe. I'll now turn the call over
to Shantanu. Thanks Mike and good afternoon. Adobe's year is off to a strong start with 1st quarter revenue of $1,380,000,000 and non GAAP earnings per share of $0.66 Adobe's opportunity has never been greater. Every brand, government agency and educational institution is undergoing large scale digital transformation, paramount to their success and they're turning to Adobe for help. In Digital Media, Creative Cloud momentum continued in Q1 with strong adoption across all segments.
There have never been more people creating content, whether it's creative professionals, photographers, students or hobbyists, creating compelling images, videos, websites or mobile applications, our opportunity is to provide them with a one stop shop for all their creative needs. There are 3 primary growth drivers for Creative Cloud as we target a 17,000,000,000 addressable market, continuing to migrate our core base of creative users, market expansion into new segments and value expansion through new services. Our migration strategy focuses on driving Creative Suite users to our core offerings, Creative Cloud for individuals, teams and enterprises. In Q1, we executed well against this opportunity driving adoption across all routes to market including adobe.com, our channel partners and Adobe Direct Sales. Our market expansion strategy is to bring in new users including photo enthusiasts and hobbyists with our Creative Cloud Photography plan.
Over 30% of Creative Cloud subscribers are new to Adobe and many are coming to us through our mobile apps. Over 23,000,000 new Adobe IDs have been created through our mobile apps to date. In terms of value expansion, we have begun to see the positive effect of Adobe Stock, our stock content marketplace on our creative revenue and ARR. Millions of creators use stock content and we believe Adobe has a tremendous opportunity to deliver additional value by seamlessly integrating Adobe stock directly into the Creative Cloud service. We intend to become the leader in the space through further product integration and new offerings including stock video.
In February, we added more than 100,000 native 4 ks video assets to Adobe Stock which already includes more than 1,000,000 video more than 1,000,000 video assets and more than 45,000,000 images and graphics. The primary benefit of a Creative Cloud subscription is access to Adobe's continuous innovation. Earlier this week, we announced the preview release of a brand new product, Adobe Experience Design CC, a design and prototyping product that empowers user experience designers to deliver new mobile apps and websites quickly and easily. User experience design is one of the fastest growing creative disciplines. According to data from our Behance creative community of over 6,600,000 creatives, interaction design projects grew by 52% in 2015 more than any other creative field.
We look forward to hearing feedback from our community as we work toward launching the product later this year. Adobe's momentum continues in the video space where we are now the leader in video production and editing. Over 175 films they are viewing at the 2016 Sundance Film Festival use Adobe Premiere Pro CC and other creative cloud tools. Deadpool is the latest blockbuster film to be edited exclusively with Adobe Premiere Pro. Our footprint is extending beyond creative pros to creative consumers.
In February, we introduced Adobe Post, a free mobile app that allows consumers to quickly and easily turn photos and text into beautifully designed graphics and share them on social media. He joins our other consumer mobile apps, Adobe Voice and Adobe Slate in bringing fast and fun storytelling capabilities to a broad audience including students and small businesses. Adobe Document Cloud is becoming critical to the paper to digital transformation of document processes. More than 6,000,000,000 digital and electronic signature transactions are now processed through Document Cloud each year. Global businesses like the Royal Bank of Scotland, Scottrade and NetApp rely on Document Cloud and Adobe Sign for fast, secure and mobile e signatures.
In Q1, Document Cloud revenue was 199,000,000 and we exited the quarter with $393,000,000 in ARR. Across our Creative and Document Cloud businesses, total digital media ARR grew to 3,130,000,000 as of the end of Q1. We are the leader in the exploding digital marketing category. In Q1, we achieved strong Adobe Marketing Cloud bookings with revenue of $377,000,000 which represents a 21% year over year increase. We continue to drive large scale multi solution engagements with marketing cloud customers.
Significant customer engagements in Q1 included RR Donnelley, Samsung Electronics, MGM Resorts International, Nissan, Workday and Goldman Sachs. At Adobe, we are focused on product innovation and Adobe Marketing Cloud Solutions continue to garner accolades from industry analysts. Earlier this month, we were recognized by IDC as a leader in its worldwide marketing cloud platforms as a leader in its worldwide marketing cloud platforms vendor assessment and Forrester Research recognized Adobe Analytics, the data and analytics backbone of Adobe Marketing Cloud as a leader in its customer analytics solutions wave report. In January, Gartner named Adobe as a leader in the 2016 Magic Quadrant for Digital Marketing Hubs. Adobe managed over 51,000,000,000,000 customer data transactions through the marketing cloud over the past 4 quarters and our Adobe Digital Index reports are increasingly being viewed as a source for reporting and predicting major retail and consumer trends.
Yesterday, we launched our new digital economy project, which includes 3 digital indicators of the U. S. Economy, a digital price index, a housing index and a job seeking index. Next week we will hold our Adobe Summit event in Las Vegas and we're expecting record breaking attendance including 100 of our partners and main stage speakers from top brands including Cirque du Soleil, McDonald's, Comedy Central, Mattel and Royal Bank of Scotland. Adobe Summit is the industry's leading digital marketing conference and the venue to learn where the industry is headed and see Adobe's latest technical advancements in mobile, video and data science.
For over 30 years Adobe employees have demonstrated a sense of purpose and commitment to our communities and we're proud of the recognition we received in Q1 as both an employer and a good corporate citizen. We were included as one of the Global 100 Most Sustainable Corporations and were recognized as Fortune's most admired company within the software category. While Creative Cloud, Adobe Document Cloud and Adobe Marketing Cloud are all leaders in their respective categories, our true opportunity is in bringing these solutions together. We have been unwavering in our mission to use content and data to deliver world class experiences to our customers, whether they're on the web, in an app, in a retail store or in a car. Adobe is the only software company with deep history in content and vast data capabilities to deliver consistent, continuous and compelling experiences.
We have a robust technology platform, a thriving ecosystem of partners and developers and a strong brand that has affinity worldwide with the world's largest enterprises, agencies, governments and educational institutions. Our Q1 results demonstrate strong execution against this vast opportunity. Our market leadership, product differentiation and continued momentum give us confidence to raise our fiscal 'sixteen revenue and earnings targets. Mark? Thanks, Shantanu.
Before I comment on Q1 results, as a reminder, 2016 is a 53 week fiscal year with a 14 week Q1. This was factored into all of the targets we provided in December. In the Q1 of FY 2016, Adobe achieved record revenue of $1,383,000,000 which represents 25% year over year growth. We estimate the extra week added approximately $75,000,000 of revenue to the quarter, but this was mainly offset by a net year over year currency decrease to revenue of approximately 69,000,000 dollars GAAP diluted earnings per share in Q1 were $0.50 and non GAAP diluted earnings per share were $0.66 These strong results reflect continued momentum across our cloud businesses. Highlights in our Q1 include better than expected growth in digital media ARR exiting the quarter with 3,130,000,000 dollars Record Creative revenue of $733,000,000 which represents 44% year over year growth record Adobe Marketing Cloud revenue of $377,000,000 which represents 21% year over year growth Strong growth in operating and net income with cash flow from operations of 498,000,000 dollars and exiting Q1 with a record 81% of Q1 revenue as recurring.
In Digital Media, we grew Q1 segment revenue by 33% year over year and exited the quarter with Digital Media ARR of $3,130,000,000 Within Digital Media, we delivered creative revenue of 733,000,000 dollars which represents year over year growth of 44%. We increased creative ARR by $238,000,000 during Q1. Driving this strong performance was demand for Creative Cloud across all offerings and routes to market, including the addition of 798,000 net new Creative Cloud subscriptions during the quarter. Migration continues to represent a large opportunity. Creative Cloud continues to distance itself from Creative Suite and creatives are migrating as well as renewing at non promotional pricing.
New customer adoption continues to increase our installed base. Creative Cloud mobile apps are driving new top of funnel traffic and first time customer adoption. Market expansion is being driven by offerings such as the Creative Cloud Photography Plan, which targets photo enthusiasts. Value expansion with new services like Adobe Stock are increasing ARPU and ARR. Our performance across all of these offerings and the health of the business is best reflected in ARR.
Because of this, moving forward, we have decided to provide forward looking quarterly ARR targets to help you better model the total business. With respect to subscriptions, it has been our stated goal to attract tens of millions of customers at widely varying price points. We reviewed this strategy with you back in October at our analyst meeting. Creative Cloud Photography Plan was our first market expansion offering and has resulted in well over a 1000000 subscribers. New SKUs such as the recently announced K-twelve education offering will make Creative Cloud available to millions of students.
And as we said at the analyst meeting, we are also considering a mobile only offering. All of this further dilutes the relevance of the number of subscribers as a measure of the health of the business. In addition, with respect to Acrobat, customers have been able to choose to subscribe to Acrobat either through Creative Cloud, which has been reflected as Creative Cloud subscriptions and Creative ARR or via Document Cloud, which has been reflected in Document Cloud ARR. For all of these reasons, while we might choose to periodically report subscriptions, we no longer intend to provide actuals on a quarterly basis. With Document Cloud, we achieved revenue of $199,000,000 with Document Cloud ARR exiting the quarter of 393,000,000 dollars Adoption of our new Acrobat DC offering was strong in Q1 both through the perpetual offering as well as in both Creative Cloud and Document Cloud subscription offerings on adobe.com, all of which is captured in digital media ARR.
In digital marketing, we achieved record Adobe Marketing Cloud revenue of 377,000,000 dollars We delivered strong bookings during the quarter and both the revenue and bookings in Q1 put us on pace to achieve our annual targets of approximately 20% revenue growth and 30% bookings growth. Other Marketing Cloud highlights in Q1 include strong year over year revenue growth across all Marketing Cloud solutions, continued growth in multi solution adoption by our biggest customers and mobile data transactions grew to 49% of total Adobe Analytics transactions. Our digital marketing segment revenue also includes Lifecycle and Connect, which declined as expected. From a quarter over quarter currency perspective, FX decreased revenue by $9,500,000 We had $3,200,000 in hedge gains in Q1 FY 2016 versus $1,300,000 in hedge gains in Q4 FY 2015, thus the net sequential currency decrease to revenue considering hedging gains was $7,600,000 dollars From a year over year currency perspective, FX decreased revenue by 48,100,000 dollars We had $3,200,000 in hedge gains in Q1 FY 2016 versus $23,700,000 in hedge gains in Q1 FY 2015, thus the net year over year currency decrease to revenue considering hedging gains was $68,600,000 In Q1, Adobe's effective tax rate was 13% on a GAAP basis and 21% on a non GAAP basis.
The GAAP rate was lower than targeted primarily due to the retroactive reinstatement of the 2015 R and D tax credit. Employees at the end of Q1 totaled 14,154 versus 13,893 at the end of last quarter. Our trade DSO was 42 days, which compares to 44 days in the year ago quarter and 47 days last quarter. Cash flow from operations was $498,000,000 in the quarter. Deferred revenue grew to $1,610,000,000 up 36% year over year.
Our ending cash In Q1, we repurchased approximately 1,500,000 shares at a cost of 133,000,000 dollars We currently have $1,480,000,000 remaining under our latest repurchase authority granted in January 2015. Now I will provide our financial outlook. When considering our targets for the Q2 of fiscal 'sixteen, it is important to remember that the Q1 had an extra week of revenue, which we estimate had an approximate benefit of 75,000,000 dollars Based on Q2 being a standard 13 week quarter, we are targeting a 2nd quarter revenue range of 1,365,000,000 dollars to $1,415,000,000 In Digital Media, we expect to add approximately $275,000,000 of net new Digital Media ARR during Q2 with strong year over year Digital Media segment revenue growth. In digital marketing, as we said in December, we expect Marketing Cloud quarterly year over year revenue growth will fluctuate below and above our annual FY 'sixteen target of approximately 20% growth based on the amount of perpetual revenue achieved in the prior year ago quarter. Given this, we are targeting approximately 17% year over year Adobe Marketing Cloud revenue growth in Q2 with continued momentum in bookings.
We expect our Q2 share count to be between 506,000,000 to 508,000,000 shares. We are targeting net non operating expense to be between 14 $16,000,000 on both a GAAP and non GAAP basis. We are targeting a Q2 tax rate of approximately 23% on a GAAP basis and 21% on a non GAAP basis. These targets yield a Q2 GAAP earnings per share range of to $0.48 per share and a Q2 non GAAP earnings per share range of $0.64 to $0.70 Based on Q1 upside and the benefit of strong Digital Media ARR momentum, we are raising certain full year financial targets. In Digital Media, we are increasing our Digital Media ARR exiting FY 'sixteen to approximately 4,000,000,000 which is above our prior target of approximately $3,875,000,000 We are increasing our targeted revenue for the year to approximately $5,800,000,000 up from our prior target of approximately $5,700,000,000 FY 'sixteen targeted EPS is now approximately $2 on a GAAP basis and approximately $2.80 on a non GAAP basis.
Our prior FY 'sixteen EPS targets were approximately $1.80 on a GAAP basis and approximately $2.70 on a non GAAP basis. In terms of color for the rest of the year, in Q3, we expect a slight sequential increase in both total revenue and Digital Media ARR. We also expect Q3 Marketing Cloud revenue growth of less than 20% year over year due to the large amount of perpetual revenue in the year ago quarter. In Q4, we expect seasonally strong sequential growth in both total revenue and Digital Media ARR and we expect Q4 Marketing Cloud revenue growth greater than 20% year over year. In summary, Q1 was a great start to what will be another strong year for Adobe.
Mike? Thanks, Mark. Next week, Adobe will
host its Annual Digital Marketing Summit in Las Vegas with the opening day keynote on the morning of Tuesday, March 22. If you like to attend Summit, please send an email to iradobe.com for registration information. If you are unable to attend in person, keynote sessions on Tuesday and Wednesday will be webcast live. For those who wish to listen to a playback of today's conference call, a web based archive of the call will be available on our IR site later today. Alternatively, you can listen to a phone replay by calling 855-859-2056.
Use conference ID number 6,320,88,010. International callers should dial 404-537-3406. The phone playback service will be available beginning at 5 pm Pacific Time today and ending at 5 pm Pacific Time on March 23, 2016. We will now be happy to take your questions and we ask that you limit your questions to 1 per person. Operator?
Your first question comes from the line of Brent Thill from UBS. Your line is open. Thanks. Mark, on operating expenditures, you were running flat to low single digit growth. This quarter, you were up 15% year over year.
Can you just give us a sense of where these incremental investments are going and maybe talk a
little bit about the build out of
the direct distribution team around the marketing cloud and your aspirations there?
Sure, Brent. First off, keep in mind, we did have the extra week, which impacts expense just like it impacts revenue. So a large chunk of that is based on just having the extra week. In addition, we have merit increases that happened in the beginning of the year and you've got the full quarter effect of hires that you did in the Q4. As you look out over the rest of the year, OpEx, it won't be up sequentially just because of that extra week that you had in the Q1.
And then you'll see some growth in Q3 and Q4. And to your point, that's more around driving sales and marketing capacity for the growth that we're seeing in all three clouds and the need to have that sales capacity on board as we get closer and closer to FY 'seventeen.
Thanks.
Your next question comes from the line of Ross MacMillan from RBC Capital Markets. Your line is open.
Thanks very much and congratulations on a strong start. Shantanu, on mobile, our recent survey work suggests that mobile apps are actually driving some new subscribers to
the Creative Cloud. And I'd
love if you could maybe some cast some light on how mobile is influencing the business going forward and especially around maybe monetization of mobile only users? Thanks. Yes, Ross.
And I saw your survey as well. That was good work. I mean, clearly what we are finding is that the over 20,000,000 people who are first coming to us on mobile, it's serving as a great top of the funnel in terms of the new creators getting interest in Adobe and they experience our mobile apps and then they both subscribe to as well as download all of our desktop applications. And part of it is because they all recognize that the content that they're creating is going to be consumed in mobile. And in terms of working in groups, that's the other thing that's driving both tablet, mobile as well as PC usage.
The new experience design project as well, initial feedback has been very positive. People have been asking about how they can get that also as well on mobile and touch. And so we just look at the explosion of mobile devices and where both content is created and consumed and it's clearly being a tailwind, not just in the digital media business, but also in the digital marketing business. And things like being able to take a picture and move that from camera into Photoshop, people just love the fact that they now have independence of where they can create content when inspiration strikes.
Thank you.
Your next question comes from the line of Kirk Materne from Evercore ISI. Your line is open.
Thanks very much. I was wondering, Chantal, if you could talk a little bit about the educational SKUs that you guys have announced recently. If I recall correctly, I think education was about 25% of the units before you guys started this transition. Can you just talk a little bit about where perhaps we are in that transition within education and some of the opportunities you still see in front of us on that front? Thanks very much.
Sure, Kurt. I mean, as you correctly pointed out, education has always been one of the largest verticals in terms of the creative products and we have multiple offerings. We certainly offer site licenses for both K-twelve institutions as well as higher ed, I mean there's student and teacher edition and then there's lab usage of our products. So big picture what we are trying to do is make sure that in any setting that exists that we have the right creative products. Creative in the education season tends to be Q3.
We certainly believe that there's tens of millions of creatives as they come into the market as part of the education segment. That's a growth for us and that's part of the reason why in Mark's prepared remarks also he talked about as we continue to offer our it's going well. More and more people are using our creative products as a site license that we don't talk about subs. So, it's going well. More and more people are using our creative products.
Internationally also, we are starting to have education be adopted. But big picture, we look at it and say whether it's a student teacher, single edition, whether it's an institution or whether it's a lab usage, we want to make sure that our offering is applicable in all of those settings.
Your next question comes from the line of Kash Rangan from Bank of America Merrill Lynch. Your line is open.
Hi. Thank you, guys. I'm curious if you can give us some feel for the momentum for stock in this particular quarter. Can you roughly quantify how many tens of subscribers you added for stock? And, Ashantra, maybe a quick refresher on what are your longer term attach rate targets for stock perhaps in the next 3 to 4 years within the Creative family?
And if you have the time, what was that Marketing Cloud bookings in this quarter bookings growth rate in this quarter?
So multiple questions there, Kash. Let me try and parse them 1 by 1. The first is, as it relates to revenue for stock during the quarter, it was in line with our expectations. So it's doing well. Again, just to refresh folks, we offer on demand stock as a way for people to buy particular stock assets.
We certainly offer a stock only subscription and we then offer a combined subscription which allows people to both access stock as well as our desktop products. And so across all of them, we're continuing to see accelerated usage of the stock subscriptions. We don't break that out cash in terms of what it is. And that's the reason we're focused on just continuing to make sure we gain market share in the stock and deliver value. I think big picture, as we've always said, over 80% of the people who are buying or selling stock are using our products and that's the opportunity.
From a roadmap point of view, we look at integrating the stock service more directly within our applications as a way to both increase awareness for our customers and to improve their workflow. So as the year progresses, we continue to expect to do better in stock moving forward. So off to a good start and it's early in the entire marketplace strategy for Adobe. With respect to bookings, I think Mark also alluded to the fact that they were strong. We did not see any seasonal slowdown from Q4 to Q1 in terms of how we look at the business.
And one of the things I should probably state is when you look at the digital marketing revenue for Q1, it's actually being driven primarily by the bookings that we had last year now translating into things getting live. There really wasn't much perpetual revenue in the quarter. So the good news is that marketing is all as a result of the strong bookings we experienced last year.
In fact to add on to that when you see the Q, you'll see the digital marketing segment, the whole segment. Subscription revenue is up 25% year over year for the whole digital marketing segment, which is great.
Your next question comes from the line of Sterling Auty from JPMorgan.
Just wanted to follow-up on
the Adobe Stock portfolio item. So specifically, it sounds like you're gaining traction. Wondering what that's going to do to the ARPU in the Creative side versus the offset that you still have because of the expanding TAM with photography bundle and things like that. So what's that tug of war look like and what should we be thinking around ARPU trends from here?
Hi, Julien, it's Mark. That's why frankly this average ARPU gets very difficult to use as a gauge for the business. If you look at just creative, we certainly expect that stock will raise the ARPU for the creative professional, the people that are going to buy stock. It just doesn't make sense to look at the average anymore, especially for all the reasons we articulated around subs with millions of people potentially buying this K-twelve education bundle or as you said millions of people buying CCPP, but stock will add to ARPU for the creative professional.
And as it relates to the overall ARPU in the quarter, again Sterling, we continue to see for the core creative product an increase in ARPU very much in line as people renew at non promotional pricing.
Your next question comes from the line of Heather Bellini from Goldman Sachs. Your line is open.
Great. Thank you. I just had a couple of questions. I was wondering now that you have multiple years under your belt here, if you've seen with the change to subscription, if you've seen any change in the level of piracy and if you've been able to combat that in any way with the new way of subscribing to the software? And then secondarily, I might have missed this, but did you give out the percentage of subs that were Suite subscriptions versus single app?
So Hila, let
me take both. The first is when you look at the number of new users that we've stated who are part of the creative platform, which is 30% of the people who are doing business with us, there's no question that our surveys and anecdotal evidence speak to the fact that people who may have formally pirated or used our products casually are paying for the service because it's far more affordable. As you know, we are seeing increased growth in international markets where there was more piracy. The reality is we still haven't offered the creative cloud product in China as creative cloud. So all of that is upside for us in terms of combating piracy.
There's so much opportunity in the developed markets. That's where we focus. So making progress and we continue to think as we roll it out in other markets around the world it's going to impact it. With respect to the single app versus the complete, as we said, it's going to gravitate towards fifty-fifty in the quarter. I think it was 52% CC complete, right.
Okay, great. Thank you so much.
Your next question comes from the line of Mark Moerdler from Bernstein. Your line is open. Hi, this is Dane Crane in for Mark. Thanks for taking my question. I just want to ask about the opportunity for ARPU expansion outside of stock.
Obviously, stock is a home run-in terms of driving up ARPU. And I know you mentioned the average ARPU and subs numbers becoming less meaningful as the mix becomes more complex. But if you could just talk about what you see as opportunity for ARPU expansion outside of stock, that'd be really helpful. Thank you.
Well, the opportunity for ARPU expansion around stock is as we are attracting people to the platform, we're certainly attracting them at what we would call promotional pricing. So that's one big opportunity. And we are clearly seeing as people come onto the Creative Cloud platform, they typically come from CS6 and prior versions where we give them a promotional pricing and then convert into the full pricing. The other opportunity for ARPU expansion is moving from single app to the entire product. The 3rd opportunity for ARPU expansion is Acrobat.
We're certainly seeing a lot of people and that's why we are moving them more through the Creative Cloud funnel as opposed to the Document Cloud funnel up selling them into the entire product. And last but certainly not least, while it's not called ARPU within the enterprise as well as we move from selling what used to be custom like solutions of Creative Suite into the entire Creative Cloud Complete. So even on the core desktop products, there's ARPU expansion against all of those 4. Then in addition to that, it's the new services that we've introduced and will continue to introduce that represents ARPU expansion. And as you know in our analyst meeting, we provided therefore the entire TAM available for us on both the Creative Cloud as well as the Document Cloud as part of digital media.
Fantastic. Thank you.
Your next question comes from the line of Keith Weiss from Morgan Stanley. Your line is open.
Excellent. Thank you, guys. And congratulations on
a great quarter. Shantanu, I want to follow
on something that comment that you made about the lack of seasonality or relative lack of seasonality in the quarter going from Q4 to Q1,
which is a lot different than what we saw
last year at this time, particularly when it came to subscriber adds. Anything in particular you could point to for why that happened? What was different this year than last year that enabled you guys to sort of sustain that level of any subscriber ad so much better?
Well, I think there are a couple of things. I think at the macro level, Keith, firstly, the solutions that we're providing, I think are playing to what is a very key need in the marketplace, which is everybody is dealing with digital transformation, everybody is trying to bring their businesses online. So there's no question in the marketing side as it relates to the kinds of solutions we offer that the demand is only getting greater in organizations around the world. So I think that's one issue. Certainly, the fact that we are doing less perpetual also factors into this.
And so as you think about the traditional Q4 to Q1, there would be big perpetual pushes and then it would sort of fall off. The third thing I would give is our marketing group is doing a much better job of having consistent demand and growing demand. So we are looking at it not just as fiscal boundaries, but as a continuous process of driving demand for our particular solution. So I think there are a number of things. And then on the creative side, I think it just continues to be opportunity to migrate customers and attract new customers.
So I think for all of those four reasons, we feel good about our business and we feel like they're in the sweet spot of what customers need right now.
Your next question comes from the line of Brendan Byrnecol from Pacific Crest Securities. Your line is open.
Good afternoon and happy. Thanks for taking my questions. Shantanu, there's a lot of concerns about the macro economy, particularly over the most recent quarter. I was interested in what you saw in the quarter in the U. S.
And globally, particularly given your new Adobe Digital Economy project? And just a quick one for Mark, can you remind us of the distribution breakdown between adobe.com, the channel and Adobe Direct sales right now? Thanks.
Well, clearly, we saw strong demand and we did not see any issues from the if there if there is macroeconomic conditions that are impacting other people's businesses, we haven't seen that yet. I think even should that happen as you know we're far more inured to that as a result of the recurring business, but we didn't see any demand weakness anywhere in the world.
As it relates to route to market, there's no doubt that we want adobe.com to be the premier place people come to do business with us and it's becoming a much, much bigger piece of the business than it has over time. As well, our business from a direct sales perspective would come in right behind that. And then channel, while it's always going to be important to us, it's just been shrinking consistently. I think at some point it levels off, it's not going to go away. But we really want to go direct and we want to go through adobe.com.
Great. Thanks so much.
Your next question comes from the line of Jay Vleeschhouwer from Griffin Securities. Your line is open.
Thank you. Good evening. A couple of questions for Mark. I noticed in your prepared remarks, you didn't make any mention of EPLAs. And could you comment on how those performed within the context of the increase in creative ALR sequentially?
Your total subs adds were substantially ahead of our forecast, but your creative ARR was right in line. So I'm wondering if perhaps you had somewhat flatter performance relatively in EPLAs. And then secondly, you had quite substantial gross margin improvement sequentially in both businesses, both digital media and digital marketing. If you could comment on what's driving the improvement in digital media gross margin, including you've got a sequential decline of your gross revenue there? Thanks.
Sure, Jay. You're right. As it relates to ETLAs, there is some seasonality and you'll see that reflected in the ARR numbers for creative for dock services. So there is some seasonality in ETLAs. On the gross margin side, a lot of that just has to do with the stacking effect frankly of having these subscribers build up over time and not needing to add as much cost structure to support them because you've got critical mass.
So it's a benefit of the stacking effect on the creative side.
Thank you. Your next question comes from the line of Steve Ashley from Robert W. Baird. Your line is open. Terrific.
Thanks so much. I'd like to talk about the Adobe Experience design product that is in preview now. It seems to have gotten a very nice response in the market. And I'm just wondering, the users of that product, I'm assuming they're current customers, do you foresee this as being an incremental purchase for these people? Or is it something they would use in place of other Adobe products they've used in the past?
Yes, Steve, I think what we are seeing is a big phenomenon in the creative market as more people doing design and prototyping. It certainly is the traditional creators who've been doing design and prototyping and they may have used products like Photoshop or Illustrator or Fireworks from Adobe in the past. But I actually think that there's a new community of people, product managers all around the world. The way we are designing products right now is they are doing a prototyping of what that product looks like, whether that's on mobile or on the web. And so I think this inherent need for people to have designed far more as a part of product creation, I think will lead the experience design product to be used not just by our existing customers, but also by a whole new set of customers who are thinking about how do they use design to create a new generation of experience products.
So we're very excited about it. The feedback has been really good. But I do think product managers, the new breed of product managers that exist in startups, they will all need to use a product such as the experience design product.
Your next question comes from the line of Brian Lizaak from Pivotal Research. Your line is open.
Thanks for taking the question. I was wondering if you could talk a bit about Marketing Cloud, the competitive environment as you're seeing it, attach rate of different products and degree to which you think your customers are taking full suite versus individual products? And maybe at the same time, if you might be able to comment about how your recent issues with data, the data marketplace might be impacting the business at this point?
Sure. With respect to the Marketing Cloud, I think we continue to be the most both unified as well as comprehensive offering that's out there in the market. The results are driven not just by new logos and the new logos are increasingly using multiple solutions when they start off, but also with certainly upselling existing customers to new solutions. So I think we're seeing that across the space. In terms of competition, as we said even at the analyst meeting, when you have a $27,000,000,000 opportunity, you are going to attract other customers.
But I think we're so far ahead of them. We continue to be rated and we continue to innovate. On the data market stuff, stay tuned. Next week is our summit and we're going to be talking a lot more about some of the exciting areas that we have on data. And so hopefully you're going to be at Summit and we'll share more at that time.
I'll be there. I was curious though maybe to your point as entrants and obviously I'm thinking of Google, but try to push harder into the space, do you see that they are whether it's them or others that they are really tapping into other marketers, maybe you're not and that it's helping contribute to growth of the total ecosystem?
Well, I think with respect to what's happening, we used to target the Chief Revenue Officer, the Chief Digital Officer, the Chief Marketing Officer within the enterprise. And I think that has now expanded to being a C level issue all the way up to the CEO in terms of the customer journey. I think there are companies who are certainly providing the ad stack for this customer journey. There will be people who provide the experience for the customer journey and the analytics. So in that sense, you're right.
I mean, it is the opportunity is dramatically expanding because this is becoming front and center, not just for the marketing function but also at the C level function. Great. Thank you.
Kyle, we're pushing the end of the hour. Why don't we take 2 more questions?
Your next question comes from the line of Steve Rogers from Citi. Your line is open.
Hey, guys. I'm on for Walter. Just wanted to see if you can get some more color on net adds and just the strength there. Is that more internationally or is that kind
of the net new to
the franchise ads? Or potentially kind
of Acrobat just obviously that are kind of coming through the Creative Cloud funnel? Just some
color there would be great.
I think it's all of the above in terms of where the net adds were. You're right, it was strong net adds. We certainly as it relates to the document businesses or Acrobat, there was a fair amount. We definitely have a clear preference for customers to adopt Acrobat DC through the creative funnel. So that shows up as net adds in the creative funnel because that gives us permission to upsell them to the photography plan.
But team did well, team continues to do well. And so we're seeing strength. International, Japan and Germany that we've identified as areas for growth are growing nicely. There still is a significant opportunity there to migrate existing customers and attract new customers. I would say those markets are a couple of years behind, but we haven't seen any slowdown in the U.
S. Yet.
Your last question comes from the line of Nandan Amladi from Deutsche Bank. Your line is open.
Hi, good afternoon. Thanks for taking my question. So Mark, a question for you on metrics. Since you're no longer going to be providing the Creative Cloud subscriber count, historically we've sort of used your commentary on ARPU and the units to back into an ELA number or ETLA number. Going forward, as you provide just the ARR number, would
you be providing any finer segmentation of that?
Not right now. The best way to do the model from my perspective would be to take ARR, which we're now going to guide to quarterly. So we did say we will add some additional guidance by giving you ARR every quarter. And you can take that ARR and do a waterfall flowing that into revenue to get a sense of what revenue is. To be honest with you, using what you were using, which was a sub number that was incomplete and an average ARPU number, it really doesn't work anyway.
We'll periodically give you more insight into what's going on like we do at analyst days and things like that. But the best way to do it is to take that ARR number and flow it through into revenue.
And then I think as Mark said, the goal is to continue to help you model the business and provide more color on ARR, so that you get a sense not just for the overall health of the business, but the various components. And since that was the last question, I mean, just a couple of comments. As I'm traveling around the world, meeting both customers and partners, it's really clear that consumer expectations and what's happening with technology is causing every business to rethink how they interact with customers and I think that's a digital first strategy right now for every one of them. From our point of view that great experience starts with great content. We're clearly the company that's helping bringing their concepts to life for creatives and Creative Cloud is clearly the one stop shop for these customers providing everything from inspiration to monetization.
I think the other thing we see is delivering that experience to the right person at the right time requires a technology platform that deals with large volumes of content and data, but more importantly with the right intelligence. And that's the goal of the Adobe Marketing Cloud. All of these tailwinds we see now benefiting our businesses. And I think in Q1, we saw strength across Creative Cloud Adoption and ARR Growth, DC and Acrobat Adoption as well as strong bookings and revenue and implementations that are going live with the Adobe Marketing Cloud. And that's the reason why our Q1 upside and Q2 outlook give us confidence to raise the revenue as well as earnings target.
We think we're in great shape. We remain focused on driving innovation and strong financial results. And I want to thank our customers and partners worldwide for their ongoing commitment and to our employees for continuing to drive innovation in our industry. We hope to see you folks next week at Summit and otherwise we look forward to our next call. Thank you for joining us today.
And this concludes our call. Thank you.