Thank you for standing by. Good day, everyone, and welcome to the amazon.com Q4 2014 Financial Results Teleconference. Call is being recorded. For opening remarks, I will be turning the call over to the Director of Investor Relations, Phil Hardin. Please go ahead.
Hello, and welcome to our Q4 2014 financial results conference call. Joining us today is Tom Skutak, our Chief Financial Officer and Brian Olsosky, Vice President and CFO of our Global Consumer Business. We will be available for questions after our prepared remarks. The following discussion and responses to your questions reflect management's views as of today, January 29, 2015 only and will include forward looking statements. Actual results may differ materially.
Additional information about factors that could potentially impact our financial results is included in today's press release and our filings with the SEC, including our most recent Annual Report on Form 10 ks. As you listen to today's conference call, we encourage you to have our press release in front of you, which includes our financial results as well as metrics and commentary on the quarter. During this call, we will discuss certain non GAAP financial measures. In our press release, slides accompanying this webcast and our filings with the SEC, each of which is posted on our IR Web site. You will find additional disclosures regarding these non GAAP measures, including reconciliations of these measures with comparable GAAP measures.
Finally, unless otherwise stated, all comparisons in this call will be against our results for the comparable period of 2013. Now, turn the call over to Tom.
Thanks, Phil. I'll begin with comments on our Q4 financial results. In the supplemental financial information and business metrics portion of our earnings release, we include a few additional free cash flow measures. We believe these measures provide additional perspective on the impact of acquiring property and equipment with capital and finance leases. Drilling 12 month capital expenditures were $4,89,000,000 Capital expenditures does not include the impact property equipment acquired under capital and finance lease obligations.
Return on invested capital was 9%, down from 13%. ROIC is TTM free cash flow divided by the average total assets minus the current portion of long term debt over 5 quarter ends. The combination of common stock and stock based awards outstanding was 483,000,000 shares compared with 476,000,000 1 year ago. I'll turn the call over to Brian for additional financial highlights.
Thanks, Tom. Worldwide revenue increased 15% to $29,330,000,000 or 18% excluding the $895,000,000 unfavorable impact from year over year changes in foreign exchange. Media to $6,950,000,000 down 4%. Excluding FX, media revenue was flat year over year. EGM revenue increased to $20,640,000,000 up 21% or 24% excluding FX.
Worldwide EGM increased to 70% of worldwide sales, up from 67%. Worldwide paid unit growth was 20%. Worldwide active customer accounts were approximately 270,000,000 Worldwide paid Prime members increased 53% year over year. Worldwide active seller accounts were more than 2,000,000. Seller units represented 43% of paid units.
Fulfillment by Amazon or FBA represented more than 40% of seller units. Worldwide active Amazon Web Services customers exceeded $1,000,000 Now I'll discuss operating expenses excluding stock based compensation. Cost of sales was point $67,000,000,000 or 70.5 percent of revenue compared with 73.5 percent. Fulfillment marketing, technology
and
100 basis points year over year. Fulfillment was $3,330,000,000 or 11.3 percent of revenue compared with 11.1%. Tech and content was $2,410,000,000 or 8.2% of revenue compared with 6.6%. Marketing was $1,490,000,000 or 5.1 percent of revenue compared with 4.3%. Now, I'll talk about our segment results.
And consistent with prior periods, we do not allocate to segments
22
7 percent to $13,530,000,000 representing 72% of North America revenues, up from 69%. Other revenue grew 43 percent to $1,670,000,000 North America segment operating income increased 40% to $1,020,000,000 a 5.4 percent operating margin. In the International segment, revenue grew 3% to 10.5 $8,000,000,000 Excluding the $872,000,000 year over year unfavorable foreign exchange impact, revenue growth was 12%. Media revenue decreased 8% to $3,410,000,000 or a decrease of 1% excluding foreign exchange. And EGM revenue grew 10% to $7,110,000,000 or 19% excluding foreign exchange.
EGM now represents 67% of international revenues, up from 63%. International segment operating income was 20,000,000 dollars down from $151,000,000 in the prior year. Consolidated segment operating income increased 18% to 1.0 $4,000,000,000 or 3.5 percent of revenue, up approximately 10 basis points year over year. Unlike CSOI, our GAAP operating income includes stock based compensation expense and other operating expense. GAAP operating income was $591,000,000 compared to operating income of 510,000,000 dollars in the prior year.
Our income tax expense was $205,000,000 GAAP net income was $214,000,000 or $0.45 per diluted share compared with a net income of $239,000,000 or $0.51 per diluted share. Now I'll discuss the full year results. Revenue increased 20 percent to $88,990,000,000 or 20% excluding year over year changes in foreign exchange. North America revenue grew 25 percent to $55,470,000,000 and international revenue grew 12 percent to $33,520,000,000 or 14% excluding year over year changes in foreign exchange. Consolidated segment operating income decreased 9 percent to $1,810,000,000 or 10% excluding the favorable year over year impact from foreign exchange.
And operating margin was 2% compared to 2.7% in the prior year. GAAP operating income decreased 76% to $178,000,000 Turning to the balance sheet. Cash and marketable securities increased $4,970,000,000 year over year to 17 point $42,000,000,000 Inventory increased 12 percent to $8,301,000,000 and inventory turns were 8.6, down from 8.9 turns a year ago as we expanded selection, improved in stock levels and introduced new product categories. Accounts payable increased 9% to $16,460,000,000 and accounts payable days decreased to 73 from 74 in the prior year. And now back to Tom with guidance.
Thanks, Brian. Incorporated into our guidance are the order trends that we've seen to date and what we believe today to be appropriately conservative assumptions. Our results are inherently unpredictable and may be materially affected by many factors, including a high level of uncertainty surrounding exchange rate fluctuations as well as the global economy and consumer spending. It's not possible to accurately predict demand and therefore our actual results could differ materially from our guidance. As we describe in more detail in our public filings, issues such as settling intercompany balances and foreign currencies amongst our subsidiaries, unfavorable resolution of legal matters and changes to our effective tax rate can all have material effect on guidance.
Our guidance further assumes that we don't conclude any additional business acquisitions, investments, restructurings or legal settlements, record any further revisions to stock based compensation estimates and that foreign exchange rates remain approximately where they've been recently. For Q1 2015, we expect net sales of between $20,900,000,000 $22,900,000,000 a growth of between 6% 16%. This guidance anticipates approximately 460 basis points of unfavorable impact from foreign exchange rates. GAAP operating income or loss to be between $450,000,000 loss $50,000,000 in income compared to $146,000,000 in income in the first quarter of 2014. This includes approximately $450,000,000 for stock based compensation and amortization of intangible assets.
We anticipate consolidated segment operating income, which excludes stock based compensation and other operating expense to be between $0 and $500,000,000 in income compared to $502,000,000 income in the Q1 of 2014. I'll conclude my portion of today's call with an update on our reportable segments. We expect to change our reportable segments to report North America, International and Amazon Web Services beginning with Q1 2015. We remain heads down focused on driving a better customer experience through price, selection and convenience. We believe putting customers first is the only reliable way to create lasting value for our shareholders.
Thanks. And with that, Phil, let's move to questions.
Great. Thanks, Tom. Let's move on to the Q and A portion of the call. Operator, will you please remind our listeners how to initiate a question?
Yes. At this time, we will open the call for questions. In the interest of time, we ask that you limit yourself to one question. Our first question comes from Brian Pitzer with Jefferies and Company. Please proceed with your question.
Your line is live.
Hello, can you hear me?
Hey, guys. Yes. Just a quick question. You had a strong holiday season, 100,000,000 more items shipped for free this holiday, while SBA units was up 50% and fulfillment expense remained relatively flat. Sortation centers essentially the key to controlling shipping costs?
And what percent of units sold are FBA? Thank you.
Sure. In terms of the last part of your question, the percentage of FBA units of 3rd party paid physical units are over 40%. And in terms of the fulfillment discussion, we certainly Q4 is our most seasonal quarter. You can see that we get a little bit better leverage I should say than we've gotten in other quarters again most seasonal quarter. Not a lot to add to that, but we continue to ship on behalf of a percent of retail offerings as well as FBA that's included in that.
Great. Thanks.
Our next question comes from Katy Huberty with Morgan Stanley. Please proceed with your question.
Yes, thanks. There's a headline on the tape referencing improving productivity in 2015. So I just wonder if you could clarify what areas of the business you're focused on in terms of productivity? And then what are some of the projects or areas that we should be prepared to see a large uptick in investment in 2015?
Yes. I think what you're referring to is I mentioned on the earlier call that we do an annual planning process. We actually started in the late summer early fall. We go through that process. Seasonal holidays and then we get back to it.
So we're in the process of finalizing it right now. And the teams are putting even more energy and attention on driving what we would call fixed expense and variable expense productivity as well as other efficiency projects. So there's many, many different pieces that go into that. But certainly we've added a lot of people and structure over the last several years. And so we have been putting focus on that, but we're just putting even more focus on it as we finalize our plans for 2015.
And what areas should we expect big upticks in investment in 2015?
Okay. You'll have to in terms of investment, certainly we're going to continue to support the growth of the business. You should expect that we'll be spending more in terms of CapEx to support our web services business, which is growing very fast. You should expect us to add fulfillment capacity as we've done in prior years. We've kind of updated you a bit as we've gone along.
And so we'll do that from time to time during the year as well in 2015. So stay tuned on
that. Thank you.
Our next question comes from Ron Josey with JMP Securities. Please proceed with your question. Great.
Thanks for taking the question. Real quickly on fulfillment costs. It looks like overall costs accelerated quite a bit to around 17% growth in 4Q from 30% in 3Q. I'm wondering if anything specific led to that improved overall growth from is it maybe the Kiva rollout? And then quickly, I think there was mentioning around breaking out AWS results.
I'm wondering if there's any reason now perhaps it's getting to a level that it's you have to do it? Thank you.
Yes. In terms of the fulfillment piece, there's not a lot of callouts on that. We had unit growth of 20% year over year. Certainly, our FBAs growing at a faster rate. It's the sellers are up 65% over year.
It's greater than 40% of our units. And again, the teams continues to work on getting productivity there. In terms of AWS, we just think it's an appropriate way to look at our business for 2015. And so our plan is to start breaking it out as of Q1 of this year.
Our next question comes from Douglas Anmuth with JPMorgan. Please proceed.
Thanks. This is Kaisa Gautla in for Doug. I think you noted Prime is growing faster internationally than it is in North America. So can you help us reconcile that with the difference between your North America and international EGM growth rates?
If you take a look, yes, what I had mentioned was prime worldwide is up 53% year over year. So it's growing very fast globally. It's 50% growth in the U. S. And even higher in international.
And so what I was the reason both are contributing to the growth rates that you're seeing, But we're certainly at an earlier stage in international. So it's an opportunity for us. But in terms of the number of Prime members relative to the U. S. Is smaller, so it's an earlier phase.
So again, as we continue to grow that, it's an opportunity for us and certainly something that we're focused on.
Our next question comes from Carlos Kirjner with Bernstein Research. Please proceed with your question. Hi.
Can you I have 2 questions. Can you comment on your view of the relative value proposition of Prime in European markets and Japan? Is it similar to the U. S. 2 day shipping and all the other benefits?
Or is it different because we think, for example, that penetration of prime in the European markets is much lower. And you have told us that the number of prime SKUs is much lower in the UK for example. So what's the fundamental cause of that? Why is it that prime in the U. K.
Is not as developed as in the U. S? Is it timing or is it the proposition? The second question is about AWS. You have a leadership position and it's a very large market and it's easy to see from the outside that you are hiring aggressively both in engineering and sales.
Given the size of the opportunity in your position, what specifically prevents you from hiring faster, developing more products, investing more. How do you balance what prevents you from doing that? Why wouldn't you invest twice or 2 times as much in AWS? Thank you.
In terms of I'll take the AWS one first. We are expanding very rapidly. We are have been hiring a lot of great people over the past few years and several years. We do think it's a big opportunity. We're making sure we keep the hiring bar really high to make sure we bring in great resources like we do across all of Amazon.
We're super excited about the opportunity. So we are investing very heavily. You see that certainly in our CapEx numbers and the assets we're acquiring with some of our capital leases you see that represented. So again, we are investing very heavily both in terms of people as well as capital for that business and we share your excitement about the business. In terms of the prime piece, the proposition is a bit different by geography.
And we continue to make it better in all of the geographies that we have prime. That's something that we're focused on. The shipping speed is different by geography a bit. And so but the focus is all about how do we make sure that we get a great experience for customers in those geographies. But the one thing is different is you mentioned is that the proposition or the timing.
So the proposition is a little bit different, but we'll continue to work on making it better for all the geographies we have it in, but the timing is different. We did launch in the U. S. First and we launched in other geographies following that. So as a result, it's just earlier in these other geographies.
So we still think it's a very good opportunity and something that we're focused on.
Our next question comes from Mark May with Citigroup.
Thanks for taking my question. One on I
am sorry if I missed this. What's your thought or outlook for pricing in the AWS cloud business for this year? Do you it was obviously quite fierce last year. Do you think it will be quite as competitive in 2015? And then in the media business, we've been hearing data points about a slowdown in the e book space.
Are you seeing that? And sort of what's your outlook? Do you see any hope for the media segment to improve as a result of that? Thanks.
In terms of the first question, we have continued to lower prices for customers in web services. Certainly that's something that we've focused on since early launches. It's something we continue to focus on. It's hard to predict what will happen going forward. So we really can't comment on what we might or might not do there.
But certainly it's something that we've had since launch we've had many, many it's in the high 40s I think in terms of pricing actions there. So we're very excited to make sure that we have great prices for customers. In terms of the media, you are seeing an overall media growth globally. You're seeing some softness in the growth rate there. I just want to point out certainly one of the larger factors or largest factor that's in that number is keep in mind that we have video game consoles that are part of the media growth numbers and the media absolute numbers.
And last year was a very strong year for new console launches. And so what happens is when you have those launches, you also have video games that are the video game sales themselves are also strong. So you're seeing that impact. So that's what you're seeing there.
Our next question comes from Mark Mahaney with RBC Capital Markets.
Great. Thanks. Hey, Tom, can I ask you a high level question?
Sure. Go for it, Mike.
Okay. Amazon has always pitched itself in terms of price selection and convenience to customers. And I saw this great survey work that was done by Morgan Stanley the last couple of weeks about this global survey that kind of indicated a little bit of a shift in consumers' interest in online commerce more towards convenience. You must have a pretty good feel at Amazon for whether that broad value proposition to consumers is shifting. If it's shifting to be slightly less sensitive to price over the last couple of years and more towards convenience, are you seeing that kind of shift?
There's a lot of implications if that's in fact what is happening.
I would say it this way. In terms of customer reaction, you see it really across the fundamental inputs that we've talked about for a long time. So in other words, in terms of speed of delivery convenience, we see that with Prime members. Prime members are buying more. It's more convenient.
They're getting their product physical product to them faster when they're versus being not a Prime member. So we certainly see that. So that speed of delivery helps. We also see we need to make sure and it's something that we are always focused on is having make sure we have great prices and that's every single item across categories, across geographies. So it's something we focused on.
We do think that's important for customers. And we need to be have the selection be in stock. When a customer comes to our detail page, it matters. And so I don't view it as a shift. I view it as there's certainly a lot of visibility and transparency around all of these.
That's what shopping and operating business online does. There's just a tremendous amount of transparency. We think we like that world and that's something that we continue to focus on those inputs, so that we can be successful in that world. And that's not something new. That's something we've been focused on for a long time.
Our next question comes from Jason Helfstein with Oppenheimer.
Hey, thanks. Two questions. 1, just if you can clarify any impact of the Fire Phone in the quarter? And then secondly, can you talk about how fuel prices impact your model? And kind of I know the shippers they use kind of a trailing index to calculate fuel, how those savings would show up or if would pass those on to 3rd parties etcetera?
Thanks.
Yes. There's not I don't have really any call out for the Fire Phone. We continue to sell. I had mentioned we had a little bit over $80,000,000 of inventory at the end of Q3 and it will continue to sell through that in Q4. In terms of fuel prices, not a lot to call out there in terms of impact on the quarter.
Certainly, over a long period of time, if it's sustainable, we should see some benefits there.
Our next question comes from Gene Munster of Piper Jaffray.
Good afternoon. Over the past couple of years, it's just been a little bit of a roller coaster with margins for investors. There's points of optimism followed by frustration. And there is really some optimism here in this report. Is there anything that you can help investors with to understand just how you think about different cycles of investing to try to smooth out some of this roller coaster mentality that happens with the stock?
Thanks.
Well, in terms of I would describe it this way, Gene. We have a lot of opportunities in front of us that we've talked about. And we're also being selective with those opportunities. We have added a lot of resources over the past few years. We certainly have been in a heavy investment cycle.
I mentioned earlier, we're in the process of finalizing our plan for 2015. We always put energy into various productivity measures, but we're putting even the team is putting even more focus on those efforts as we finalize our 2015 plans. We'll have to see where that ends up, but putting more energy and focus around our various fixed productivity, variable expense productivity, efficiency projects and again a wide range of different activities. And so that's what we're doing and we'll have to stay tuned to see how that progresses as we go.
Our next question comes from Ross Sandler with Deutsche Bank.
Hi, thanks Tom. I had two questions. First on India, can you talk about the India opportunity broadly and maybe some advantages you may have versus some of the local peers in terms of leveraging your scale. That market appears to be just on fire right now. So just a little bit of color on India.
And then on Prime, can you talk about the Prime member behavior in terms of purchasing frequency? How it looks today versus maybe a Prime member that joined 2 years ago? I know it looks a lot different from those very early prime adopters from 6, 7 years ago, but just more recently over
the last couple of years is
the behavior consistent as you grow the base? Thanks.
Sure. In terms of India, we think it's very, very early. We are investing certainly in India. And we think it's a very interesting opportunity. We have a very good team there and we're excited to participate.
Again, we think it is very early. And so we like the opportunity there. In terms of prime, there's not a lot I can help you with on that. But what I would say is this, certainly as you think about customers who are not prime that become prime, we see a very sizable step up in their purchasing patterns. And so the customers are certainly buying a lot more from us.
And another thing that we're seeing is certainly as Jeff references in the quote, Prime has evolved. It is both a physical and digital offering. It's unique that way. We see for example, although it's still very early and we're learning and investing in this area, but I take video content for example, What we see is customers that come in who come in through our prime pipeline for video for free trial. Those customers are converting at higher rates than other channels.
We see that customers that are streamers, video streamers, even though we have high renewal rates, renewing at even higher rates than others. We see those people who are customers who are streaming have very similar purchase patterns on the physical product side as those who don't. And so we view that as a positive. So it's very integrated from a customer experience standpoint, which we think is great. And so those are the things that we're seeing in Prime right now.
And we're with prime being almost 10 years old growing at 53% year over year on a sizable base tens of 1,000,000 we think is very interesting and something that we're very focused on as we continue forward.
Our next forward. Our next question comes from Eric Sheridan with UBS
Investment Research.
Thanks for taking the question. On the topic of China, wanted to know if you could help us either qualitatively or quantitatively understand sort of what the trajectory or the size of the businesses in China? And then maybe the trajectory around investments needed to compete in China? And how you think about the opportunity there long term looking through the lens of
Thanks. Sure. We haven't broken out the size of the business. I can't help you much there. But we continue to work on the customer experience there.
The team has some interesting ideas that you'll have to stay tuned on, but of how to make that experience better and we continue to work on it. So there's not a lot more that I can add to that.
Our next question comes from John Blackledge with Cowen and Company.
Great. Thanks. Just a couple of questions. In North American Media, aside from the video game impact, just wondering if there are any other factors driving the kind of low or flattish growth year over year? And then CapEx kind of was up about 40% in 20 14.
It's kind of bounced around over the years. Just wondering if you can give us a sense of the level of growth in 2015? Thanks.
Sure. In terms of the North American media, a number of different certainly puts and takes there. But certainly by far the biggest one is the one I called out which is a video game console. So if you look at the growth rate in Q4 last year of meaning 2013 and Q4, 2014, you see a big difference. And the biggest the most sizable difference there is certainly the video game consoles portion and the video games associated with those.
So another way to say it is the video game consoles and video games portion of that is down year over year. And obviously years ago we put the video game consoles as part of North America Media to keep it with video games and their kind of larger ASP items as well that go in there. So certainly having an impact on that when you look at the growth rate and you compare 2013 growth Q4 2013 growth to Q4 2014 growth there. In terms of CapEx, we're not giving guidance on the 2015 spend. But given the high usage rates that we've had in web services, you should expect that we'll be spending CapEx to support that growth.
And we'll finance capital. So if you look at our capital lease activity point to that that's also increased in activity over the last few years. Certainly a number of different investments that are going number of different types of CapEx that go into that financing. But the biggest piece is certainly infrastructure to support our business primarily on the AWS side. So again that's also included in that number.
Our next question comes from Heath Terry with Goldman Sachs.
Great. Thanks. Tom, I was hoping you could give us some kind of sense of the impact on delivery times and conversion rates that you saw during this holiday season on the from the investments that you made in fulfillment, particularly the sortation centers that were added before the holidays? And then also to what degree you've seen some leverage or some of the slower growth in fulfillment costs from moving more of the fulfillment obligation to sort of first party owned infrastructure?
Sure. In terms of the sort centers and I would say just in I would say in addition to sort centers, what's happened over the course of the last several years is with all the fulfillment centers that we've added, we've actually gotten selection closer to customers. And so that's helped us from a delivery speed standpoint. It's helped us from a cost standpoint in terms of transportation costs being closer to customers. And so it's a natural result of the footprint that we've added.
In terms of sortation centers, there's a lot of different benefits to that, but certainly one of them is as you get closer and closer, certainly throughout the year it's helped us with holiday deliveries, it's helped us with Sunday deliveries. And as we get closer to in this case December to the holiday end of the holidays, it certainly helped us from a delivery to customer standpoint. So very pleased with the performance of those sortation centers and really the global team, fulfillment team around the world. I think they did a terrific job during the holiday season as they did throughout the year.
Our next question comes from Mark Miller with William Blair and Company.
Hi, good afternoon. It's quite a disparate performance between North America and international in terms of the profit change year on year, up nearly $300,000,000 North America down over $100,000,000 So could you just help us understand why the international performance is so much weaker? Perhaps give us some color on the established markets in Europe relative to emerging markets? And in the past, you've also discussed Japan. And then is there an inflection point where international profits we could expect to hit up again?
Sure. First one is certainly the growth rates, the overall growth rates are slower in international versus North America certainly would have an impact. The second is we continue to invest in international in terms of adding capacity for infrastructure, for fulfillment capacity as our if you look at our international growth rates, the unit growth rates are actually growing at a higher rate than revenue. And then emerging geographies, we talked about India earlier, very excited about India. We are investing in India.
We're also investing in China. So those are certainly impacting the results as well.
Our next question comes from Justin Post with Bank of America Merrill Lynch.
Great. Thank you. I wanted to ask about gross margins. They were up quite a bit year over year. And it looks like in our numbers EGM beat and media miss.
So any thoughts on the mix shift there helping or hurting gross margins? What are the key drivers for that line? And what are your can AWS continue to drive that in 2015? Thank you.
Certainly, AWS mix of business is having an impact. AWS is certainly part of that and impacting that. Also just to keep in mind our 3rd party growth is growing at a faster rate than retail. And so certainly that's having an impact. And then obviously continuing to lower prices for customers as well as working with our partners on the vendor side to support those activities from a pricing standpoint.
So those are the dynamics. And in terms of 2015 beyond the guidance that we're giving, there's not a lot of call out there. But we've had a great years including 2014. The team's done a great job there. Fulfilled by Amazon in terms of number of sellers continue to grow there.
The percentage of paid physical units are approximately 40 percent or a little over 40% of the total there. So that's become much more meaningful over the past several years. So very happy about that. So all those contribute to the numbers that you just talked about.
Our next question comes from Colin Sebastian with Robert W. Baird.
Great. Good afternoon. One question as a follow-up on AWS and specifically some of the announcements related to Workmail and Workspaces. This would signal that Amazon is moving up the stack towards more of a SaaS offering. Is that the right interpretation?
And if so, should we expect a broadening of those SaaS product initiatives? Thank you. Yes. So,
mentioned. We think mentioned. We think it's exciting. It's certainly we're excited about overall about web services offerings. The team's done an incredible job in terms of innovation as well as operating these large services at scale.
So they're doing a terrific job. In terms of what we might or might not do in the future, we're not talking about what that roadmap is, so you'll have to stay tuned.
Our next question comes from Ben Schachter with Macquarie Equities Research.
I was just wondering if
you have any color on how you're evaluating the opportunities to show video advertising against the ever increasing video content? Thanks.
Yes. We really aren't
using advertising too much in that area. You've seen it a little bit on some of our original content. But beyond that, we really can't comment. We think the experience on the on the content that we have there and uninterrupted content if you will. And so wouldn't speculate on what we might or might not do there, but we're getting great feedback from customers.
Thank you. Our final question will come from James Kaczmaki with Moen
Crespi and Hardt.
James, your line is live. Please proceed with your question. James, if you have muted your line, please unmute it.
Thank you for joining us on the call today and for your questions. A replay will be available on Investor Relations website at least through the end of the quarter. We appreciate your interest in amazon.com and look forward to talking with you again next quarter.
Thank you. Ladies and gentlemen, this concludes today's conference. Thank you all for your participation.