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Earnings Call: Q1 2018

Apr 16, 2018

Speaker 1

Day, everyone, and welcome to today's Bank of America's First Quarter Earnings Announcement 2018. At this time, all participants are in a listen only mode. Later, you have the opportunity to ask questions during the question and answer session. Please note this call may be recorded. I'll be standing by if you should need any assistance.

It It's now my pleasure to turn the conference over to Lee McIntyre.

Speaker 2

Good morning. Thanks to everyone for joining this morning's call to review our 1Q '18 results. Hopefully, everyone's had a chance to review the earnings release documents on the Investor Relations section of the bankofamerica.com Web site. I'll just remind you, we may make some forward looking statements in the discussion today. For further information on those, please refer to either our earnings release documents, our website or our SEC filings.

Brian Moynihan, our Chairman and CEO, will make some opening comments. Paul D'Onofrio, our CFO, will review the 1Q results in more details. With that then after that, we'll open up for questions. With that, I'll pass it over to Brian.

Speaker 3

Thank you, Lee, and good morning, everyone, and thank you for joining us to review our Q1 results. The momentum our team has built over the last several years again showed up with strong earnings in the Q1 2018. So let me start on Slide 2. We reported record earnings for our company of $6,900,000,000 after tax, up 30%. On a pre tax basis, earnings grew 15%.

This growth drove improvement in our returns. Return on tangible common equity improved nearly 400 basis points to 15.3 percent, while our return on assets improved to 120 basis points. Our efficiency ratio fell below 60% on an FTE basis reflecting our disciplined focus on expenses. We achieved all this by driving responsible growth. As you've heard us say many times, responsible growth has 4 parts.

We have to grow no excuses, we have to grow on our customer focused framework, we have to grow within our risk appetite, and we have to do it in a sustainable manner. So how did we do this quarter? Well, first of all, we did grow, no excuses. During the Q1, we continued to play the role that our company plays and help economies grow here and around the world by supplying capital and through debt and equity growth for equity underwriting for growth for those companies. In our company, we grew loans by more than 5% year over year and aggregate across the businesses.

We grew deposits by more than 3% while maintaining discipline in our deposit pricing. Consumer led our deposit growth with an increase of 6% or $38,000,000,000 in deposits year over year, a strong showing. All this led to revenue growth of 4% and we also increased the amount of capital we returned to shareholders this quarter. We grew within our defined customer framework, the 2nd tenor responsible growth. As Paul will show you later in the presentation, we delivered more cards and more checking accounts to our consumer customers, more accounts in our Merrill Edge online brokerage to our investors, More households were formed in Merrill Lynch and U.

S. Trust. The more small business clients, more business banking clients, more commercial banking customers came into the franchise. But most importantly, with those customers who are already here, we continue to increase our depth of relationship. The 3rd tenor responsible growth is to grow within our disciplined risk framework.

40 basis points of average loans lower than both the prior quarter and the prior year ago quarter. In fact, we reported a net charge off ratio below 50 basis points now for 13 of the last 16 quarters. That's 4 years of relative consistency. And just like last year, for the whole of 2017, we made money every day in the Q1 in the global markets business despite the pickup in volatility. And while our markets balance sheet grew to support our clients, our value at risk remains stable year over year.

The 4th tenant response to growth has grown on a sustainable basis and we did that by investing in our people and our communities and by driving operational excellence. You can see that come through once again with the predictable earnings for our shareholders. This quarter's results are the 13th quarter in a row reporting positive operating leverage on our year over year basis. As you look at Slide 3, you can see this chart. We got there different ways in different quarters, but it's 13 quarters in a row of positive operating leverage.

That's because through fundamental operational excellence and expense discipline throughout our franchise, We've been able to again reduce quarterly operating expenses this quarter on a year over year basis. We've done that now for 13 of the past 14 quarters, even as we continue to invest heavily in the franchise. These investments in our franchise range from investment in the communities we serve, the products we deliver and the people who serve our clients. As we said before, we continue to invest nearly $3,000,000,000 annually in technology initiatives. Investments in the business this quarter have come through new capabilities for our clients.

We included the rollout of Erica across the board, our artificial intelligence systems and mobile banking. We had a more extensive rollout of our digital auto shopping across the country and we initiated our digital mortgage capabilities. In addition, we continue to drive our P2P payment product Zelle throughout our franchise. Paul will take you through the slides and focus on these items and the statistics around this growth, but it's important to realize the emerging growth that these items represent. In addition to that, we continue to build on years of our retail transformation investments.

This quarter, we highlighted over the next 4 years we'll open 500 new centers and redesign more than 1500 centers completing the task that we've been after for many years. This will require us to add 5,000 new client facing professionals, opening 600 Merrill Edge Offices and expanding the Financial Center footprint. We're expanding those to markets where we traditionally have had commercial and wealth management businesses and now we'll have a full franchise. As you think about people and our investment in our teammates, year over year we've added 1500 primary relationship teammates. At the same time, we've reduced our overall headcount by 2,600 or about a little over 1% of headcount.

We also shared the success of our company from tax reform with all our teammates through bonuses and share grants and all 90% plus of our teammates have received benefits. We continue to invest in our industry leading aspects of our teammates including our minimum starting wage, our extended abreavement and parental leave policies and many other items. In summary, this is a record quarter and we did it by driving responsible growth. With that, let me turn it over to Paul to take you through more details. Paul?

Speaker 2

Thanks, Brian. Good morning, everyone. I'm going to start on Slide 4. Bank of America reported net income of $6,900,000,000 or $0.62 per diluted share. Net income was up 30% year over year.

EPS was up 38%. Growth in earnings was driven by not only tax reform, but also operating leverage and continued strong asset quality, which is easily seen in our $8,400,000,000 pretax income, which was up 15% year over year. Revenue was $23,100,000,000 improving 4% year over year, driven by NII improvement. Expenses fell 1%, creating operating leverage of 5%. Provision expense was $834,000,000 virtually the same number as last year.

With respect to returns, return on climbed to 10.8%. Return on tangible common equity, which tends to be more widely followed by BAC Investors, grew to 15.3%. Return on assets was 1.2%. And on an FTE basis, the efficiency ratio improved to just below 60%. All of these metrics showed strong improvement from 2017.

The effective tax rate for the quarter was 18%, reflecting the roughly 900 basis points of ongoing benefit resulting from tax reform. Note that Q1 included a tax benefit of approximately $200,000,000 from deductions for share based awards delivered during the quarter. If one adjusts for this, the effective tax rate would have been a little more than 20%, in line with expectations on a full year basis. Before moving on, I would also note that the quarter included a few accounting rule changes as well as reporting changes. None of these were material and they are described more fully in our appendix of our press release and earnings deck.

Turning to the balance sheet on Slide 5. Overall, compared to the end of Q4, end of period assets of $2,300,000,000,000 dollars increased $47,000,000,000 driven by growth to support Global Markets clients as well as higher cash balances from strong deposit growth. We expect a portion of the cash build to reverse as customers pay taxes in Q2. Loans on a period end basis declined $2,700,000,000 as consumers began paying down credit card balances following a period of strong holiday spend in Q4. We also moved roughly $2,000,000,000 of consumer loans to held for sale.

On the funding side, we grew deposits $19,000,000,000 from Q4 and we added market based funding in support of asset growth in global markets. Long term debt increased $4,900,000,000 from year end as we took advantage of attractive spreads ahead of 2Q maturities. Liquidity remains strong with average global liquidity sources of $522,000,000,000 and a liquidity coverage ratio of 124%. Equity decreased a little more than $900,000,000 from Q4. Common equity declined $3,300,000,000 while preferred equity increased $2,300,000,000 from a late period issuance.

The preferred issuance replaces redemptions that will be completed in Q2. The decline in common equity from Q4 was driven by negative OCI, common dividends and share buybacks, which in total exceeded the $6,900,000,000 of earnings. The OCI decrease was driven by a $4,000,000,000 after tax decline in the recorded value of our AFS securities given the increase in long end rates in Q1. Share repurchases and common dividends in the quarter were $6,100,000,000 In Q1, we repurchased 153,000,000 shares and issued 41,000,000 shares under our employee incentive programs. From a book value per share perspective, the decline in common equity was mostly offset by our declining share count, resulting in a tangible book value per share of $16.84 down modestly from Q4.

As we turn to regulatory metrics, let me remind you, we are now through the transition period on CET1 and reporting on a fully phased in basis. Our CET1 ratios remained well above our 9.5% requirement, but did decline in the quarter given the reduction in common equity I just reviewed. In essence, we returned most of our net income through capital distributions, so the equity reduction roughly equaled the OCI loss on AFS securities. Focusing on risk weighted assets and compared to Q4, RWA under advanced was stable. Under standardized, it increased 9,000,000,000 dollars Global market activity drove the increase under both approaches, but the increase was offset under advanced by declines in consumer credit and continued roll off of legacy mortgages.

Looking at CET1 ratios, under advanced, it declined 24 basis points to 11.3. Under standardized, the ratio declined 33 basis points to 11.4. The ratios are within 4 basis points of each other as there is now only $6,000,000,000 in RWA separating the two approaches. The supplemental leverage ratio declined modestly from balance sheet growth but continued to well exceed regulatory minimums. Turning to Slide 6.

On an average basis, total loans increased to $932,000,000,000 Note that the Q2 2017 sale of UK Card and the Q4 2017 sale of remaining small positions of student loans and manufactured housing loans impacted the year over year comparisons by a little more than $10,000,000,000 Adjusting for these sales, which were recorded in all other, average loans were up $28,000,000,000 or 3 percent year over year. Loan growth continued to be dampened by the runoff of non core loans. On the other hand, loans in our business segments were up $45,000,000,000 or 5.5% year over year. Consumer banking grew 8%, led by mortgages and credit card. Wealth Management's strong growth of 7% was driven by mortgages and structured lending.

Originations of new home equity loans continued to be outpaced by paydowns. Global banking loans and leases were up 3%. Loan growth remained solid, but with admittedly slower year over year growth than previous quarters. Switching to average deposits and looking at the bottom right, growth was $41,000,000,000 or 3% year over year. Consumer Banking once again led, with growth of $39,000,000,000 or 6%.

Year over year, average deposits declined in Wealth Management. This year over year decline mostly occurred from Q1 2017 to Q2 2017. Since then, deposit levels in Wealth Management have been stable. Global Banking deposits increased $19,000,000,000 or 6% as we grew client balances domestically across all sectors of commercial clients and internationally with corporate clients. Turning to asset quality on Slide 7.

Total net charge offs were $911,000,000 or 40 basis points of average loans. As Brian mentioned, aside from the Q4 single name commercial loss, our net charge offs and resulting loss ratio have been quite consistent. Provision expense of $834,000,000 in Q1 included a $77,000,000 net reserve release. This reflects our focus on responsible growth as well as an improving economy. The net reserve release reflects continued improvement in our legacy commercial real estate and energy portfolios with a modest build for continued credit card seasoning.

Our reserve coverage remained strong with an allowance to loan ratio of 1.1 percent and a coverage level 2.8 times our annual net charge offs for the quarter. On Slide 8, we break out credit quality metrics for both our consumer and commercial portfolios. With respect to consumer, net charge offs of $830,000,000 were up $61,000,000 from Q4. The primary driver of the increase is the seasoning of the consumer credit card portfolios as net charge off ratio increased to 3%. Consumer NPLs of $4,900,000,000 declined from Q4, and 45% of our consumer NPLs remain current on their payments.

Commercial losses continued to bounce along the bottom, declining from Q4 and on a year over year basis. Finally, reservable criticized exposure was down nearly $200,000,000 from Q4. Turning to Slide 9. Net interest income on a GAAP non FTE basis was $11,610,000,000 11,701,000,000 dollars on an FTE basis. Year over year, GAAP NII is up $550,000,000 or 5%, reflecting the benefits of both higher interest rates as well as loan and deposit growth.

Partially offsetting this growth was the absence of NII resulting from 2Q 'seventeen's sale of the UK consumer credit card business and higher funding costs for global markets. Focusing on net interest yield, it is flat year over year as the benefits of broad improvement in asset yield versus funding costs was offset by 2 notable factors. 1st, the Q2 2017 sale of higher yielding UK card portfolio and second, the impact from the lower yielding global markets assets. Together, these two factors lowered NetAssist assist yield by 12 basis points year over year. Compared to Q4 2017, NII on a GAAP basis improved 146,000,000 dollars as the net benefits of higher interest rates across the curve offset 2 less interest accrual days.

NII on an FTE basis and in comparison to prior periods was further impacted by tax reform, which lowered NII on an FTE basis by roughly $100,000,000 With respect to deposit pricing, overall interest bearing deposit rate paid in Q1 rose 4 basis points from Q4 2017 and 21 basis points year over year. That compares to Fed Funds, which is up 75 basis points over the past 12 months. In the most recent quarter, we increased rates on certain wealth management deposits to keep pace with market based alternatives. With respect to commercial clients, we continue to selectively raise pricing. Pricing on retail interest bearing deposits was unchanged.

Turning to asset sensitivity. As of threethirty 1, an instantaneous 100 basis point parallel increase in rates is estimated to increase NII by $3,000,000,000 over the subsequent 12 months. This is modestly lower than twelvethirty one sensitivity, driven by the increase in long end rates, which decreased prepayments and increased NII. The short end sensitivity was largely unchanged from year end and now represents about 75% of the sensitivity. Turning to Slide 10.

We had another solid quarter of expense management, extending our record of year over year quality declines in expense to 13 out of the last 14 quarters. Noninterest expense of $13,900,000,000 this quarter was down $196,000,000 or 1.4 percent year over year. Improvement in non personnel costs drove the year over year decline. Personnel costs were relatively flat year over year despite increasing salaries for Merit and increased healthcare costs. We continue to reduce non client facing roles while increasing client facing roles such as relationship bankers in consumer, business banking and commercial as well as financial advisors in wealth management.

As we signaled on our 4Q call, expenses increased compared to Q4 'seventeen. The increase of $622,000,000 was driven by seasonal elevation of payroll tax expense and higher incentives associated with revenue, mostly in global markets, but also in Wealth Management. Modestly offsetting these increases were operational cost reductions. This quarter marks the 1st quarter we have reported an efficiency ratio below 60% on an FTE basis. Turning to the business segments and starting with Consumer on Slide 11.

Another very strong quarter for this business as the value of deposits, growth of both loans and deposits, as well as the investments we have made in people and our ability to better connect with customers continued to improve financial results. Consumer Banking's earnings increased to $2,700,000,000 in Q1, returning 30% on allocated capital. Given tax reform, a review of pretax growth is more relevant. And on this basis, profits grew 19% year over year. By the way, this is the 11th straight quarter where Consumer Banking's earnings grows on a year over year basis.

Consumer Banking created over 700 basis points of operating leverage in Q1 as revenue growth of 9% outpaced expense growth of 2%. The efficiency ratio fell below 50%. The value of our deposits as rates rose, along with growth in client balances, drove the 9% year over year improvement in revenue. Year over year average loans grew 8%, average deposits grew 6% and Merrill Edge brokerage assets grew 18%. Cost of deposits, which reflects non interest expense as a percent of average deposits, remained steady at 161 basis points.

Rates paid remained very low at just less than 5 basis points. Year over year net charge offs increased $105,000,000 as we continue to experience modest and expected seizing of our credit card portfolio along with loan growth. The net charge off ratio remained low at 1.27% and is up only 6 basis points year over year. Provision expense increased $97,000,000 year over year. Turning to Slide 12 and key trends.

Looking first at revenue. Driven by NII growth, revenue grew 9% year over year, reflecting the value of our deposits and our relationships with customers, which continue to deepen as we expand capabilities. Spending on debit and credit cards was up 9% year over year. That's up from 5% growth in Q1 'seventeen, indicating relationship deepening and consumer confidence have continued to improve. This increased spending was enough to drive a small increase in card income despite the headwinds from increased customer rewards.

Service charges were down modestly as a result of the full quarter impact of the elimination of certain overdraft fees late in Q4. Focusing on client balances. On the bottom of the page, you can see the success we continue to have growing deposits, loans and brokerage assets. It's worth noting Merrill Edge assets have grown to $182,000,000,000 up 18% year over year. Client flows here marked a new record this quarter, up 36% from the previous record.

Merrill Edge offers customers a lot of value, and it's a great way for us to deepen relationships. Whether it is access to 1 of our 4,000 licensed advisors and to world leading research platform or how we integrate Merrill Edge into other banking needs, we think customers are noticing and giving us more of their investment dollars. Also noteworthy is card balances, which grew 5% year over year. Our focus remains on prime and super prime borrowers, which average book FICO scores of 770. Expenses are up 2% year over year as investment in renovating branches and technology initiatives modestly outpaced continued optimization and savings from digitalization.

And we continued to make progress on our announced investments in new and renovated financial centers, including entry into new markets. Slide 13 shows the progress in digital banking. We had some significant events this quarter. 1st, we introduced Erica, our digital banking assistant, to customers. While it's too early to judge the usage, this is an exciting deployment, which offers customers the use of cognitive AI learning to help them better live their financial lives.

We also rolled out digital auto shopping more fully across the U. S. In Q1, 67,000 customers utilized our auto shopping app, which was twice as many as Q4. Overall, auto loans sourced digitally accounted for 50% of all auto loans originated directly with our customers. We also rolled out our digital mortgage experience, accelerating and simplifying mortgage applications through benefits like pre filling customer data, digital loading of supporting documents and utilizing DocuSign.

Turning to some of the digital trends on the slide. As you can see, year over year, growth in all these metrics continued to be impressive as we remain a leader in digital banking. We now have more than 35,000,000 digital users, including 25,000,000 accessing their accounts through mobile devices. This quarter, customers logged in to the Bank of America mobile banking app 1.4000000000x to either transact or shop with us. Digital payments grew to $365,000,000,000 this quarter, well surpassing 50% of total payments of $682,000,000,000 which were up 10% year over year.

P2P payments, while a small percentage of overall payments, continued to increase with $9,000,000,000 of payments processed in Q1. Also noteworthy is the volume of mobile deposit transactions, which now represents 24% of all deposit transactions. This is equal to volume of more than 1200 Financial Centers. Appointments made through digital devices to meet with a professional in one of our financial centers also continues to grow, reaching nearly 35,000 a week. This allows us to not only better understand and prepare for customer needs, but also to better manage our professional staffing within our busy financial centers.

Sales in digital devices now account for 26% of all sales. Turning to record results in our Global Wealth and Investment Management business on Slide 14. Strong client activity, a market which was up year over year, higher rates and solid expense management pushed GWIM's earnings this quarter to over $1,000,000,000 for the first time ever. Pre tax earnings grew 12% and pre tax margin increased to 29%. Strong AUM flows over the past 12 months and a tailwind with respect to market appreciation once again drove strong asset management fees, offsetting modest pricing pressure.

At the same time, brokerage revenue continued to face headwinds as volume declined and mix shifted. All in, revenue grew 6% year over year with 17% growth in asset management fees and modest NII improvement, partially offset by lower brokerage revenue. Revenue growth, coupled with careful expense management, drove 3% operating leverage. Year over year expenses were up 3%, driven by revenue related incentives as well as investments in primary sales professionals. While we were pleased with revenue this quarter, I would note that the market levels at fee pricing points were quite healthy this quarter and have since retreated.

Moving to Slide 15. We continue to see strong overall client engagement in Merrill Lynch and US Trust. Our local market strategy, led by 93 market presidents, is helping to better integrate our lines of business and deepen relationships, especially in wealth management. We're also seeing Merrill Lynch Advisors react positively to growth initiatives in this business, including the 2018 compensation program, which incentivizes household and other types of responsible organic growth. Total organic household acquisition for the quarter was the highest we've experienced in quite some time, 5 years at least.

Q1 was also our strongest start of the year since the merger with Merrell in terms of total net new money. In fact, we saw positive brokerage flows for the first time in a couple of years, all while experiencing record low competitive advisor attrition. Year over year client balances rose $140,000,000,000 or 5 percent to $2,700,000,000,000 driven by higher market values, solid AU inflows and continued loan growth. Average loans of $159,000,000,000 grew 7% year over year and the growth remained concentrated in consumer real estate as well as structured lending. Turning to Slide 16.

Global Banking earned just over $2,000,000,000 generating a 20% return on allocated capital. With solid expense controls, this business remains the efficiency leader of the company at 44%. On a pretax basis, earnings declined 2% year over year, driven by lower investment banking fees and revenue impacts on an FTE basis of tax reform with respect to tax advantaged assets. Absent the impact of tax reform, the business would have created modest operating leverage. With respect to revenue, IB fees were down, in line with a reduction in the industry's IB fee pool, reflecting a tough comparison against a strong Q1 2017.

IB fees of 1,350,000,000 for the overall company declined 15% year over year. Expenses reflect operational savings, mostly offset in our investment in additional client facing professionals to enhance local market coverage. Global Banking grew loans 3% year over year to a record $352,000,000,000 As I said last quarter, optimism amongst client remains high, so we continue to expect loan demand to pick up. Looking at trends on Slide 17. And comparing to Q1 last year, with respect to average loans, the 3% growth was led by international regions and domestic middle market C and I.

Within total commercial lending, average C and I rose 3%, while commercial real estate increased 2%. Loan spreads were flat in Q1, continuing the trend we have seen in the past 6 months after early 2017 compression. Average deposits rose 19% or 6% year over year as we maintained a targeted pricing approach to acquire and retain high quality deposits. Switching to Global Markets on Slide 18 19, I will talk about results excluding DBA. Global Markets revenue was $4,700,000,000 and earnings increased to $1,400,000,000 returning 16% unallocated capital.

On a pretax basis, earnings were down modestly year over year, driven by lower revenue and increased expenses from continued technology investments, up 1% year over year. Sales in trading totaled 4.1 of the $4,700,000,000 in revenue. Performance in equities was strong as volatility increased. Equity sales and trading revenue at $1,500,000,000 reached a record, up 38% year over year. Results were driven by increased client activity and a strong trading performance in derivatives.

The Equity business also benefited from an increase in client financing activities. Revenue in fixed sales and trading at 2.5 percent increased 13%, driven by lower client activity and less favorable credit markets compared to a very robust prior year quarter. This overshadowed improvement in macro products such as rates and currency. With respect to expenses, Q1 was 2% higher year over year, driven by continued investments in technology. Okay.

On Slide 20, we show all other, which reported a net loss of $286,000,000 which was an improvement year over year. Revenue declined $240,000,000 year over year primarily due to the absence of the non U. S. Consumer credit card business sold in 2Q 2017. Non interest expense improved approximately $500,000,000 year over year due to lower mortgage servicing costs, reduced operational costs from the sale of the non U.

S. Consumer credit card business and lower litigation expenses. Compared to Q4 2017, remember that changes related to tax reform were booked in this reporting unit, impacting significantly quarter over quarter comparisons of revenue and tax expense. Okay, let me turn it back over to Brian for a couple of closing comments before we open it up for Q and A.

Speaker 3

Thanks, Paul. And we're on slide 21. Just a couple of thoughts to close and take your questions. Our operating environment with global economic expansion continues and it continued in the Q1. Corporate profits have remained healthy.

Consumer and business confidence continues to be strong and we see that in the accelerated consumer spending on our customer base as Paul talked about. The financing balances grew in the markets business as our investors invested heavily in the markets in the Q1. That's a good business environment, a solid business environment with good economic metrics, and we continue to get our fair share in that environment. We did it by driving responsible growth and the operating leverage that we talked about through all the businesses. We also provided more capital back to you, our shareholders.

With that, let's open it up for questions and answers.

Speaker 1

We'll take our first question from John McDonald of Bernstein.

Speaker 4

Hi, good morning.

Speaker 2

Good morning.

Speaker 4

In terms of expenses, Paul and Brian, you're on track clearly to get to your target of the ballpark $53,000,000,000 for this year. I think you've said that you can also kind of stay in that ballpark in 2019 2020 even with the investments and the build outs that you're doing. Is that still the view and how is that possible? Are you self funding that with some saves elsewhere? If you could talk about that, it would be helpful.

Thanks.

Speaker 3

Yes, John it's our view. What we said I think last quarter was the investments we'll make will be funded with hard work and operating leverage and simplify and improve in organizational health and operational excellence. And we announced the investments we're making in the retail business and it's all contemplated in the low $53,000,000,000 level which we ought to be able to maintain in 'nineteen, 'twenty. And if we're going to make any further investments, it will be modest as we said, but right now it looks like it's shaking out to be okay.

Speaker 4

Okay, great. And then also on the credit cards, it looks like you're getting solid card growth now with balances up 5% year over year. That some acceleration in new products that you've rolled out within the last year or so? And do you think that growth can continue on the credit card front? And then just as an add on, in the terms of the seasoning, Paul, do you have any kind of view of what the pace of that 3% charge off would look like as it seasons?

Thanks.

Speaker 2

Sure. Let me just start with the latter. So we did have a charge off rate of 3% this quarter. That was expected and well within tolerance. We would expect it to be around 3%, kind of if you look at the remainder of the year, remember Q2 is usually seasonally the highest quarter in terms of credit card net charge off.

Plus I would remind you that we have the hurricanes, which it's been 180 days since the suspension of those charge offs. Probably a little bit of that will show up in the Q2, but we're fully reserved for that. So then you get the rest of the year, which is seasonally down normally. So I would expect it to stay around 3% on average for the full remainder of the year. In terms of growth, it's just good blocking and tackling.

We remain focused on prime and super prime where our customers are adding cards, using our cards more because of the reward structure, make it simple, formal, make it easy. And I don't think there's anything different we're doing. It's just a continuation of what we've been doing in the past.

Speaker 3

I'd add one thing, John. People forget that we also got out of and sold a lot of business pieces and card over the years, including another one that will go out over the next quarter or so, and that always was hard to grow through. That's kind of over now by margin. So the growth we're seeing in the underlying 1,000,000 plus cards, new cards we do every quarter and the usage by the customers and primary usage has been pretty consistent and ought to bode well for continued growth, but it's really getting rid of the drag of getting rid of portfolios over the last couple of years.

Speaker 5

Okay, thanks guys.

Speaker 1

Thank you. We'll move next to Betsy Graseck I'm sorry, Jim Mitchell of Buckingham Research. Your line is open.

Speaker 6

Good morning. Maybe just a quick question on deposit pricing. You guys have in your in the retail side have kept deposit pricing quite low. Obviously, you've done a great job in focusing on small balances, transaction and relationship type accounts. When do you think that pressure starts to build in your business?

Or is it because there's their transaction you just don't think there's a lot of pressure for repricing retail deposits right now?

Speaker 2

Look, Bank of America and the industry, I think, have not increased deposit pricing appreciably on traditional accounts. I think the reason for that is, certainly in Bank of America's case, we deliver a lot of value to depositors, transparency, convenience, safety, mobile banking, online banking. We're rolling out new capabilities every day with Erica, nationwide network, rewards, advice and counsel, that has real value to people beyond just deposit rate paid. And I think this value plus the lack of market pressure so far has allowed us to keep deposit rates relatively flat in traditional accounts. You've seen us been raising it in GUM.

You've seen us been raising it selectively in Global Banking. We're just going to have to balance. We're going to continue to balance the needs of our customers in the competitive market environment with that of our shareholders' interest, and we'll do the right thing at the right moment.

Speaker 3

Jim, just adding to that, people get focused on the rates, so as a clear statement, the all in rate paid for all our deposits is about 24 basis points, obviously extremely beneficial versus any other way to raise money in the markets, which are multiples of that. In fact, I think we pay 3 times as much for our term debt costs on a quarterly basis and all the deposits, but people forget that that comes from the value of the customer franchise. So if you think about half their deposits are checking, and the CDs have been running off and sort of bouncing around with the $2,000,000,000 or $3,000,000,000 of runoff on a year over year basis. So it is driven by the fact that it's a core transaction account, the balances have grown over $7,000 per balance of checking account in our consumer franchise. And as we add more accounts and grow in these new markets, we're getting the primary relationship in the household, which means you're getting the transactional money which is moving at all times, and so it's a different format.

It's not a pricing strategy. It comes out of the fact that that's the nature of the business.

Speaker 6

Right, and you're still getting good growth, so it's a good thing. If

Speaker 5

you look at the short end of

Speaker 6

the curve here, your rate sensitivity numbers at the short end really don't seem to have changed over the past year despite multiple rate hikes. Is that sort of reflective of that experience that the type of deposits you're attracting are lower rate than maybe you initially thought and you have a little bit more sensitivity at the short end even after the number of rate hikes we've seen?

Speaker 2

Yes, that's right.

Speaker 3

Yes, that's generally right. Yes.

Speaker 6

Okay, great. Thanks a lot.

Speaker 1

We'll move next to Betsy Graseck of Morgan Stanley. Your line is open.

Speaker 7

Hi, good morning.

Speaker 3

Good morning.

Speaker 7

Couple of questions. 1 on capital. You indicated very strong capital ratios across the board. Could you just give us a sense of post the Fed discussion and proposals on the ESLR and the SCB, how you might be able to if these go through as proposed, how you might be able to utilize them?

Speaker 2

Utilize the capital?

Speaker 7

Yes. Does it free up any incremental opportunity set for you?

Speaker 2

Yes. Okay. Well, a couple of thoughts. Obviously, it's still early. I think it's only been out a couple of days.

I guess the first thing I would say, I think we think it's constructive, right? Growing the balance sheet and increasing buybacks or continuing buybacks and stress bleed didn't make a lot of sense. So that kind of change is going to model reality or better model reality, I should say. Replacing a fixed capital conservation buffer with a buffer that's more tailored to a company's individual situation, that seems sensible. The issue is that you've got CCAR stress scenarios that can fluctuate year over year.

So the question is, when you look at this year's scenario, it's a lot more severe. So, the question is, is that going to introduce uncertainty and is that going to force all these banks to have to have more of a buffer? On the specifics for us, if you use the last 3 years scenarios, our stress capital buffer would be 2.5% because we'd be below the floor. And on an ongoing forward looking basis, we feel good about the stress depletion and the stress capital buffer because of the way we run the company. We're focused on responsible growth, loan to consumer, prime and super prime.

We're prudent about our trading risk. We have low VAR. We have a legacy portfolio that's running off. Having said that though, the scenario severity will create volatility, so we don't have and we don't have transparency into the Fed's models. So, we're just going to have to wait and see this year's results and future results.

And we're going to have to have a comment period. We're going to give our comments and we're going to come to we're going to find out what the final rule looks

Speaker 7

like. Sure. I'm just thinking in particular about the SLR ratio, which is quite high. And is there an opportunity for you to deploy some of that under the new rule set, maybe a little bit more than peers?

Speaker 2

Yes. I think that's helpful. Given the recalibration as proposed, The SLR certainly makes more sense now. It was a buying strength for lots of banks, not for us. It was a binding constraint and it really is meant to be more of a backstop.

So this feels like it makes more sense. In terms of the impact on us, it's going to be most helpful at our bank entities, reducing the well capitalized levels by about 175 basis points from 6 to 4.25. That's going to allow us to have more flexibility in terms of taking some of that capital that's in our banking entities and moving it up the chain so that we can support other businesses or potentially doing more business in banner than we otherwise would have been able to do. And if we move it up, obviously, it becomes free for other uses, including returning to shareholders. So again, it's an NPR.

We'll have to see how it pans out, but it's I think that's constructive.

Speaker 7

Okay. Thanks, Paul. And then Brian, a follow-up on the expense question. I know you said $53,000,000,000 in expenses for 2018 and I believe flat in 2019. So one of the questions we've been getting is around the branch build out, the 500 branches that you're looking to do in new markets.

Does the branch build out, is that a net neutral to these numbers of $53,000,000,000 or have you factored that into that expense expectation?

Speaker 3

Those investments are all sort of factored in the flattish from here. It's over 4 years obviously to build them out and remember that you build them and you staff them up and so it's a sort of rateable build. So we're comfortable with the flattishness and we'll pay for those. The question we've asked ourselves over and over again is if it's proven very successful, can you even accelerate it faster? That comes down to practical questions of getting leases and things up and running, but if it provided a lot more pop, we might move it up and that might cost a little bit more, but it would be modest.

Speaker 8

And I

Speaker 7

know a while ago you mentioned processing costs associated with cash and checks were pretty high, if I recall correctly, somewhere around $5,000,000,000 With all the digital activity that you're doing now, has that materially gone down yet?

Speaker 3

It's going down. The 20 5% of deposits on mobile versus the branch that Paul spoke about earlier, the P2P and Zelle getting more meaningful. The digital movement of money is half the money moved by consumers today. It's all adding positive pressure. It's not going to be immediately changed.

It's not going to immediately change. It's allowed us over the last 10 years to go from 6,100 branches to 4,400 and change or whatever we're at now. It's allowed us to increase ATMs and effectiveness at the same time bringing the overall cost down for them. So the volume we're absorbing massive volume increases too. And so in terms of checks and money movement, this year the cash in the first quarter are all means of payment in the Q1 up 9% over last year, yet the cost and consumers you can see are modestly up and efficiency rates has dropped below it's right around 50% now.

So it's all good, but don't expect there will be a massive step function in a day. It really takes the change in customer behavior over time.

Speaker 7

Got it. Okay. Thanks so much, Brian.

Speaker 1

Our next question is from Mike Mayo of Wells Fargo.

Speaker 8

I guess I have a good news, bad news question, the bad news for you, Brian. The tax cut was supposed to lead to a lot more loan growth, the higher rates were supposed to lead to much higher margins, volatility was expected to lead to much higher trading, not from your guidance, but just generally in the market. As we sit here, it's like it's been a good meal, but there's the dessert. So I guess the question there is, should we expect more of a benefit from that in the future? And if not, why or how long does it take?

And then the good news is even without the dessert, so to speak, you guys still had some very nice efficiency. So if you could elaborate more on the record consumer efficiency and tie that more to the $1,400,000,000 quarterly you had in digital banking, like how much of the consumer efficiency is due to digital versus say branch closures or other actions and where do you think that could go?

Speaker 3

Mike, you're sort of stating the debate that's gone on and we have seen loan growth of 5% year over year in the core businesses, 3 percent overall. Remember, we're still running off some portfolios, believe it or not, 10 years after the crisis that we show you on that slide. So in our view that's solid loan growth. If you look at it in the commercial business, the C and I product, I think up mid single 5% to consumer lending up. And so it's solid loan growth.

We have been growing at a decent clip to expect that to continue. It's a 2% to 2.5% type of growth of the economy. We're experiencing currently as we speak. The projections are higher going forward, but we've got to get there. So I think that's there.

I think on margin expansion, if you think about it from an operating profit, to your point, the efficiency ratio drift to below 60%, which means we're expanding our pre tax operating profits and revenue over expense. In terms of NII, there's some sales that went on that Paul explained earlier and the trading and equities was up 38% year over year. Again, solid, but again, that nominal was about $400,000,000 compared with $500,000,000 of NII expansion. So you got to keep all these things I think a balance which I think is kind of what you're saying. As we look out, we expect constructive economy and the rest of the year our experts have it continuing to grow with an all in growth rate for the U.

S. Economy at 2.9% GDP for the 'eighteen, which would be a nice pickup over last year and you ought to expect the elements that we talked about to grow within that. I think then the consumer, I think the story is the same. Going to Betsy's earlier question, people look for this overnight change. It's going to be a change that's going to occur every single quarter.

So $1,400,000,000 mobile logins this quarter this Q1 versus $1,000,000,000 last year allow us to have 20 odd percent sales in that business, allow us to have 20 odd percent checks deposited in that business. All that saves us efficiency. At the same time, we still have 850,000 people coming to branches every day and need to have highly qualified, capable people servicing them, so investing in those sales professionals. I think it's just going to keep going in the right direction and all that bodes well to helping us make that change with expenses basically down in the company year over year and in consumer basically flattish.

Speaker 8

And just one follow-up then. So the $1,400,000,000 digital banking hits per quarter, how does that help other metrics, say call center, personnel or how many more branches can you close or how many people, just anything else concrete you could

Speaker 3

give us? The calls are down about 14% year over year I think is round numbers to give you a sense. Lee, I think that's the number. It's 14%. So it all helps.

Sales are up, deposits are up, and so that all helps. But remember, don't forget this is a high-tech, high touch system and so you have to be able to do both and do both well. It's just that what these techniques, whether it's the ATM capabilities, whether it's the digital devices, mobile device capabilities, allow you to do more value added tasks, for lack of better term, in the branches and their stores than we used to do, which was just deposit checks and things like that. So deposits at the branches continue to trend down and go up in mobile, but it's a trend that will continue over many years.

Speaker 8

Thank you. And Brad, we're

Speaker 3

down quarter over quarter and year over year again, and again while we're still adding new branches and investing in new cities at the same time.

Speaker 8

So do you still expect branches to decline even with all those branch additions?

Speaker 3

It's always going to be a question of modest changes because remember, we're adding the branches and taking them out and redoing branches and making them bigger, so the count I think can bounce around. If you look across the last several quarters, it's been slightly down as we build our branches that have put upside to it, but you also see us consolidating branches and cities. So it's a really configuration. We are like any other person looking at what the optimal configuration is at any given time, so we might take 2 or 3 branches and fold them together in a city because the nature of the business has changed. So I don't ever make long term projections of that number because if I told you many years ago to go from 6,100 to 4,400, you just said Bank of America was crazy and in fact it did that.

Speaker 8

All right, thank you.

Speaker 1

Thank you. We'll take our next question from Glenn Schorr of Evercore ISI.

Speaker 9

Hi, thank you. First question on trading, FICC down 13%, got all your comments. Appreciate it. But trading assets were up 17% year on year. So we can't see trading assets split between FIC and equity.

So just looking for a little more color. Was the decline in FIC mostly a reduction in activity in credit? Where is the increase in trading assets falling?

Speaker 2

Sure. So on a year over year basis, a lot of the increase in global markets was the result of client activity in equities. Quarter over quarter, it was probably more thick. It's being driven by client demand and it's also being driven by the opportunity we see in equities to do more with our customers and to build some scale.

Speaker 9

Is that prime brokerage? Is that the RIZ? Is it all of the above?

Speaker 2

Yes. It's prime brokerage and derivatives exactly. But I would put prime brokerage first.

Speaker 9

Okay. That's good. And then just one other question. I think in the past, a flatter yield curve was a predictor of a slowdown in or credit issues, a slowdown in the economy or maybe even a recession. But the curve is pretty darn flat right now, but the economy is great.

So curious from your vantage point, what it means to your balance sheet, how you're positioned business wise and balance sheet wise and how much we should be concerned about the flatter curve?

Speaker 2

Look, we are positioning our balance sheet to service our customers. Obviously, we look carefully at balancing capital liquidity and earnings when we do that. The primary motivation is serving our customers. The flatter yield curve, it would be better if it was a little bit steeper. Improvement in NII comes on the short end.

We are in a situation today where securities rolling off the balance sheet are being replaced by securities at higher yield. So that's good. You saw some impact on OCI this quarter because rates rose. So we got to be watchful of that. But again, it's not like we're out there doing derivatives or doing other things to manufacture a certain type of balance sheet.

We are basically have a balance sheet that services our customers' needs. It grows when there's more activity from them. We have to make sure we have enough liquidity and enough capital to run the company in good times and in bad. And I think we're doing all those things.

Speaker 9

Super helpful answer. Thanks so much.

Speaker 1

We'll move next to Ken Usdin of Jefferies. Your line is open.

Speaker 5

Thanks. Good morning. I was wondering where if you could talk a little bit about the structure of the balance sheet and noticed that you did have a lot of this cash come in, a lot of balances in lower yielding parts of the balance sheet and you also had a smaller securities portfolio, both at period end and average. Can you talk about how much of that was just episodic or if it was a purposeful change given the movement to the yield curve and how you might think about that kind of mix of the lower yielding assets and mix going forward? Thanks.

Speaker 2

Sure. So a couple of things in there. Remind me if I don't get all of them. But first of all, in the securities portfolio, there's no change in how we're managing the securities portfolio. The reduction you're seeing is just a function of long term rates going up and the effect on the available for sales securities in terms of the client and their value that flows through OCI and hits equity.

In terms of we discussed part of the impact on the company's net interest margin or net interest yield, whatever you prefer. That is being affected by, 1, the fact that UK card we sold in the 2nd quarter, but 2, we're growing global market assets. We just talked about the fact that we've been growing them on a multi quarter basis now in equities. When you grow the balance sheet in equities, you create interest expense, you don't create interest income, that benefit shows up in the trading line. But this quarter with any volatility, we had a 38% increase in our fees and equities.

In terms of the cash you're seeing on the balance sheet, yes, deposit we had deposit growth, we saw some cash build up. But that cash build up, a lot of it, I think, is for people who want to pay their taxes. So a portion of that cash build up is going to run out in the second quarter. Did I hit all your questions or was there something else?

Speaker 5

Yes. No, that's exactly it. So it just obviously had a huge balance sheet growth, but the NIM was flat and it was largely just because of this mix. So I'm just wondering how much of that mix might naturally revert back out. You don't see as much balance sheet growth, but you see the NIM start to move through.

Speaker 2

Well, the UK card thing will roll off obviously. We're still going to grow our balance sheet and markets will grow if the client demand is there. We're always looking at it to make sure we're getting the right returns. We feel good about the investment we're making there. And you can see that when some volatility happened, we got the return we were expecting.

Also, that balance sheet growth in markets, a lot of it is very low RWA. You saw the RWA come down under the advanced approach this quarter, even though we've been growing the balance sheet in markets. So, it's an investment. We're watching it. We think we're getting the right returns.

And the bottom line is NII is up $550,000,000 year over year.

Speaker 5

Yes, that's exactly the point. Great. And then if I could follow-up just on the commercial lending front, you guys would also seem to be among the best position to see the small business middle market commercial uptick. Can you just talk about end demand and the tone you're hearing and how you when are we going to when and if we're going to see that translation into balance? I heard your intro comments that things are good underneath, but just if you can flavor it by the product segment, that'd be great.

Thanks.

Speaker 2

Sure. Look, we are optimistic about loan growth. We've been seeing mid single digit loan growth in our business segments. We've been seeing C and I growth 4% or 5% every quarter. As you know, we haven't we're more cautious in CRE.

So, the fact that we're able to grow loans in Global Banking by as much as we have, even though we've been more cautious CRE is another indication of the strength of our platform. It's another indication of the value of these new bankers we're adding in local markets. We had repatriation. I think some of the dollars did go to pay down some loans. I think we saw that in large corporates.

We may have seen a little bit of it in middle market. I hate to say it, but anecdotally, if you look at the average balances in middle market and you compare them to quarter end balances, we clearly saw a little bit of an increase at the end of the quarter. So look, we feel very good. We're optimistic.

Speaker 10

Thanks a lot, Paul.

Speaker 1

We'll move next to Gerard Cassidy of RBC. Your line is open.

Speaker 3

Good morning, Brian. Good morning, Gerard.

Speaker 11

Brian, can you give us some color? Your consumer banking digital trends are obviously very strong. Can you tell us what advantage that is giving you over the smaller banks? And then second, the

Speaker 12

there's a

Speaker 11

lot of talk about non banks maybe coming into this area, the classic Amazon effect. Could you give us some of your thoughts about that as well?

Speaker 3

Well, I think just on the broader question, our job as management and the team was to be the best there is at digital banking, mobile banking, etcetera, across all the platforms. And so we have been investing heavily for many, many years. This mobile platform just didn't arrive in the online platform. This is $1,000,000,000 of investments across probably the last 6 years or something like that to get there in terms of building it out. So no matter who comes in, our job is to be more confident, more capable than anybody, whether they are competitors in the traditional industry or new competitors, and that's why we continue to upgrade the capabilities and driving it.

And so think about what we've done. Erica is a voice activated artificial intelligence agent and you could go in and say send Brian $5 and it will come to Brian, so we can go do that if you want. It's pretty simple. It allows people to find balances and do things by talking to the computer. It will improve across time and we're starting to see at 40,000 teammates working on it, but it's an exciting thing.

Its payback will be over the next decade, but its competitive advantage is high. If you take the Zelle, we've processed almost 29,000,000 transactions in the Q1, That's up over 100%, but importantly, I think it's up dramatically even from last quarter, so you're seeing that go on. Digital sales are 26 percent. These numbers are hard to get comparisons on, but we think that the banking industry generally is sub 10%. We think that all retails, even including Amazon in the non banking space is maybe in the mid teens as a percentage of sales, maybe in high teens, but we're 26% today and things like our auto program, I think it's multiple.

We've gotten multiples of applications with this new application that's rolled up to 2,000 dealers. We can see 2,000 dealers car inventory on our site and go buy and qualify for loans at the same time. So all these things, we're getting tens of thousands of appointments per week where people set an appointment on the digital to come in, which allows us to staff more appropriately. So I think the point is that these are tremendous capabilities with major investments that will pay off not only to date but over time, I think it's good against all comers, large, small traditional competitors and anybody outside the industry and our job is to continue to invest to do it. When you put that all together, we've grown the customer base, we've grown what they do with this, the customer satisfaction scores are at all time highs at the same time in both in the branch and non branch.

Speaker 11

Thank you. And as a follow-up, Paul, you talked a little bit about the commercial real estate loan portfolio growing. You're more cautious. Some of the banks that have reported results have indicated that some of the underwriting in commercial real estate is getting too aggressive. Can you give us more color?

Are you seeing that as well? And how are you being more cautious in your underwriting?

Speaker 2

We have been more cautious for many, many, many, many quarters now. So we've been talking about this for over a year. We've just made we've stuck to our client selection, which are the higher quality players in the industry and we've stuck to structures that we thought made sense. It's been in multifamily and other places, structures and we're getting a little bit to a place where we were not comfortable. So, we've been growing, but it's just been a different level of growth relative to many of our competitors.

But it's something again, it's not something we've done this quarter, something we have been focused on and cautious about for many quarters now. So, we feel pretty good about where we are in commercial real estate. And by the way, we're kind of seeing again, this is more anecdotal, but we're kind of seeing now that as others are getting nervous, we're seeing business come our way at prices and structures that we like.

Speaker 3

Thank you. Thanks, Rod.

Speaker 1

We'll move next to Matt O'Connor of Deutsche Bank. Your line is open.

Speaker 10

Good morning.

Speaker 3

Good morning, Matt.

Speaker 10

Just a follow-up on the NIM. You had mentioned the drags on a year over year basis from the card sale on the market's impact was 12 basis points. Don't know if I missed what the QQ swing was from the markets?

Speaker 2

You mean quarter over quarter 4Q to Q1? Exactly. Yes. It's impacted by the growth in global markets, but it's also impacted quarter over quarter by the change in corporate tax rate on an FTE basis. You got to factor that in as well.

So it's a couple of basis points.

Speaker 10

Combined the $100,000,000 lower TEA and the markets impact is a couple of basis points combined?

Speaker 2

I think that's right. I'll get back to you by

Speaker 10

Okay. And then just separately, deposits overall continue to grow, but we saw some decline in the non interest bearing bucket. And I think versus 4Q, there's some seasonality, but obviously, it was also down year over year. I'm just wondering what your thoughts are in terms of how much further pressure there might be in that category and which business segment? I think it's probably on the it's not on the consumer side, it sounds like, but which segment that's coming from?

Speaker 2

Yes, it's coming from the Global Banking side. We expected to see rotation between non IB and IB in Global Banking. We're still growing deposits there well, up 6% year over year. The growth is across large corporates and middle market. International is growing well.

But we are seeing a mix shift there over the last couple of quarters.

Speaker 10

Okay. And I guess is that factored in the rate sensitivity that you've disclosed for the erosion there?

Speaker 2

Yes, it is.

Speaker 8

Okay. All right. Thank you.

Speaker 1

Our next question is from Marty Mosby of Vining Sparks.

Speaker 12

Thanks. Two questions. First, Paul, since you're getting the mark to market in your equity already, is there some thought that periodically you'll go in and refresh the yields to get the benefit in the income statement while you're already taking the hit on the equity side?

Speaker 2

No. I mean, we're just going to follow normal GAAP accounting. The one thing I will say about that,

Speaker 3

by the way, just

Speaker 2

it's interesting, if you look at our balance sheet, right, over $2,000,000,000,000 you've got a portion of it, the AFS securities portfolio, which is $230,000,000,000 which is mark to market and close to OCI, but basically nothing else does. So, the value of our deposits, the value of our the debt that we the money we raise, that doesn't change in value. So, it's just an accounting construct that all banks have to deal with.

Speaker 12

No, I understand. I think maybe I didn't do the question right. I'm thinking you can take actions because you're forced to already recognize the loss in the AFS portfolio. You might as well go ahead and restructure, be able to buy new bonds and either buy in the same duration because you can generally add, I just did the math, somewhere between $0.15 $0.20 just by going in and rounding up the yields when you're already taking the hit on the equity side.

Speaker 2

Look, we are the way our securities portfolio works is we grow deposits and we try to put all that deposit growth to work in our customer assets within our client and risk frameworks. And if we don't have enough demand there, it goes in the securities portfolio. And we're buying securities that we think makes sense to balance liquidity, earnings and capital of the company in all sorts of market environments.

Speaker 3

So Marty, just to be simple, we're not going to take losses in the current period to hit equity to just reposition the portfolio. It will run off over time and it's all in the interest rate sensitivity numbers Paul gave you and about tens of 1,000,000,000 of dollars come through each quarter that we have to put back to work and it ratchets up at a higher rate environment. So don't expect us to do anything.

Speaker 12

Okay. And then Brian, the second question I really wanted to focus on was you've kind of eliminated the tracking of mortgage banking as even a line item on the income statement for fees. It's my background and being interested just in that particular business. You've gone from buying Countrywide, which was supposed to be a major strategic move for the company. We all know what happened there, not by any of you all's fault, and you've done a great job of working through that.

But just thinking strategically from where you've come from and not being a business segment and now it's actually limited in the sense of what you're looking at from a line item on the fee income statement. So just strategically kind of think about that shift and what that means going forward.

Speaker 3

Well, what it doesn't mean is that we're not delivering mortgage loans for our customers in home equity loans. We did $9 plus 1,000,000,000 this quarter mortgage loans, dollars 3,000,000,000 plus in home equity loans and we'll continue to do that. The issue is when you're putting them on your balance sheet there's no gain on sale. When the mortgage servicing portfolio is running down to be a core business, the amount of fees there is not as high. The MSR is down to a few $1,000,000,000 and running off.

And so it's just immaterial, Marty, that's the problem. But it's immaterial from the fans reporting in the context of $23,000,000,000 in revenue a quarter, but it's not immaterial in our minds of our consumer customers and our wealth management customers and there you can see that we continue to drive our mortgage capabilities through it, including this quarter introducing a digital mortgage product that think is going to be the best in the industry.

Speaker 2

Remember Marty, we are focused on revenue. We're not focused on a fee line or the NIM lines exclusively, we're focused on revenue. So these were we're making loans to our customers and we're making them at prime and super prime. And so why shouldn't we keep them on our balance sheet as opposed to selling them to an agency and having to pay insurance that really doesn't it was overpriced for the amount of risk we're taking. So we feel really good about this strategy because it increases revenue over time.

Speaker 12

No. I feel like you're making the right transitions here. It's just interesting to see how far the industry has come from a transaction business to a balance sheet driven business. So it's and there has been dramatic shifts and you all participated and led that as we've gone through it. So thanks.

Speaker 3

Remember here, it's a customer business. It's not a transaction business. It's not a balance sheet business. It's a customer business, and that's how you've been driving.

Speaker 1

Our next question is from Brian Kleinhanzl of KBW.

Speaker 3

Good morning. Good morning.

Speaker 8

Just

Speaker 13

had a quick question on the commercial. You said you were able to grow C and I around 4% 5%. Is there any way to break that down between just overall growth among existing customers versus what you're getting from entrants into new markets? Trying to get a sense of how much further you could go just by entering new markets and continue to push C and I growth more?

Speaker 2

So we can follow-up with you on that. I'm not sure I have those numbers with me. But it's our customers obviously. And we but we are have been we've added hundreds of bankers in business banking and commercial banking. We've added them in local markets all around the U.

S. Where we feel like there's opportunities and that's clearly contributing to the growth. Some of that C and I growth is in wealth management, where we've seen nice growth as well. And we have a lot of FAs out there talking to clients. And again, we're concentrating our bankers, our new branches in those markets where we have those bankers and where we have those wealth advisors so that we can deliver in those local markets.

And I think you're seeing the benefit of that in loan growth generally, but certainly in C and I.

Speaker 3

Brian, one thing I'd say is as we have done a good job in the small business segment and the business banking, which I think $50,000,000 under revenue companies for business banking and $5,000,000 under for small business, I think in small business this quarter year over year we had about a 9% growth in loan balances and business banking probably had mid single digits, and that shows you sort of the breadth of the franchise, albeit the total of those two portfolios is probably $50,000,000,000 $60,000,000,000 in total, so you got careful when you put it against the $400,000,000,000 in total commercial balances. But if you think about it from an economic indicator, the growth in our company's success and that shows that those mainstream SME type companies are out there borrowing more and doing more and we expect that to continue to be good for the economy going forward.

Speaker 13

Okay, thanks. And then just a separate question. You did mention that you saw the brokerage balances tick up this quarter. Was that something that you had done internally to try to manage those balances higher? Was it just customer engagement that hadn't been there for a while?

Is this a trend? Can you just elaborate further on that? Thanks.

Speaker 2

You're talking about brokerage assets

Speaker 3

in wealth management. Right. Institutional wealth management, Brian? Correct. Is it institutional brokerage assets or wealth management brokerage assets?

Speaker 13

The wealth management brokerage assets. Okay.

Speaker 2

Yes, the balances have been declining for many quarters as people shifted to AUM. And this was the first time in 2 years, I think, that balances were actually up. Remember, balances go up because the market goes up, balances go up because of flows and the combination of those two things for the first time in many quarters saw an increase.

Speaker 3

And again, just similar to the small business business bank and relative to commercial, underneath that the Merrill Edge piece, which is geared at the mass affluent market segment, has had record flows and is growing 18%, 20% year over year. That again is $175,000,000,000 $200,000,000,000 in total balances, but it's growing nicely and as it gets bigger, it's starting to actually have a contribution to the total, whereas in the past the Maryland's U. S. Trust dwarfed it. So you're seeing that kick in and help us out on what you call brokerage balances.

Speaker 8

Okay, thanks.

Speaker 1

Thank you. We'll move next to Richard Bove of Hilton Capital.

Speaker 14

Good morning. Just want to go back to the balance sheet issue. The company hasn't grown its common equity for roughly two years now. It earned $7,000,000,000 in the current quarter and nothing fell down to common equity. And I'm just wondering, when does the inability or the unwillingness to grow common equity have an impact on the secular growth rate of the business?

Speaker 3

I think while common equity didn't grow, Dick, sort of linked quarter, a lot of that has to do with the OCI came and took a fair chunk of it away and we returned capital. But let's flip to the other side of it. The balance sheet grew, loans grew, deposits grew, and so we're over capitalized, so we don't need to grow the notional amount to support the businesses and that's what we're driving at. And then inside our loan balances, we have still $70,000,000,000 $80,000,000,000 of runoff loans, which give us tremendous capacity. They're going to runoff over the next several years and we'll fill that back up with loans we want.

So there's no inability to serve our customers and our clients implied by the equity being flat.

Speaker 2

With 11.3 percent CET1 ratio, Dick, relative to a 9.5% minimum, we have plenty of cushion, plenty of equity to be able to grow with our customers.

Speaker 14

Yes. I think you've done an unbelievably good job and a phenomenal job, I would argue, in terms of turning this company around. But I'm just wondering, because I'm going back 2 years, I'm not just looking at 1 quarter and I'm seeing that common equity just doesn't grow. And at some point, given the fact that assets do grow, the market capitalization does grow, that common equity is going to have to grow. And I don't know when that is.

But second question is, we've seen again looking longer term going back to the Q4 of 2015 something like 100 60, 165 basis point increase in the overnight rate and the net interest margin of the bank is up 20 5 basis points. The Fed funds rate is up, what, something like, I don't know, 80 basis points in the last year and the net interest margin is unchanged. Now I know there's a lot of dynamics, mix of business, of the yield curve, shape of the balance sheet, etcetera. But when does the net interest margin of this bank start to reflect the changes in overall interest rates in the economy?

Speaker 3

Look, you've talked about just the 239, when does it go up? Yeah. Yeah, well we told you that versus last year Q1, it had been up 12 basis points, but we sold a portfolio of higher yielding cars. That's pretty much out of the system. So all during that time, you've got to think about the dynamic of the loans that ran off that were more risky and the charge offs.

So take credit card just across that time, you'll see that the risk adjusted margin on a percent basis has been strong and obviously charge offs have continued to work their way down, but the NIM of the company doesn't change a lot because we ran off a lot of cards we didn't want and over the years that were causing a lot of charge offs. So I think you've got it right. It's fixed, it's all that stuff, but the key is on the deposit side, can we keep the pricing due to the mix of deposits and we've done that. And on the yield side, because we don't have because we have that capacity we just talked about, a lot of stuff is mortgage loans and securities, which doesn't help on the yield side, but will help as rates

Speaker 14

Okay, thank you very much.

Speaker 1

And our final question comes from Nancy Bush of NAB Research.

Speaker 15

Good morning, gentlemen.

Speaker 7

Good morning.

Speaker 15

Paul, back to this question on tangible book value. You guys, as I recall, after the crisis, Brian, I recall vividly you're saying that you're going to focus on tangible book value as an indication of the growth of the company. And we've been used to, not just for you, but everybody else in the industry, seeing TBV go up quarter after quarter after quarter. And now that's beginning to change mostly due to the OCI issue. Do you have to be more careful at this point on share repurchase and other capital actions just to keep the hit to TBV from not being extreme on a quarter to quarter basis?

Speaker 3

I think at our price, we're going to deploy the capital back to shareholders and just do the structure, Nancy, you're more than familiar with it's going to go a substantial amount in stock buybacks. But the OCI you pointed out is the near term risk and that will pull to par over time as you well know. And that's an accounting convention that will go it's $12,000,000,000 in gross number now, I think. So think about that as that's an after tax number. That's $1.20 a share right there.

It will pull to par over time.

Speaker 15

Okay. Secondly, on the growth, the underlying growth issue, I think you said the underlying loan growth was 5%, but the reported growth was 3% due to the runoff of these non core portfolios. Has there been any thought about sort of accelerating the disposition of these portfolios so that the underlying growth becomes more apparent? I mean, would it take a capital hit at this point or are there not buyers or do you just think it's better to work these things out over time?

Speaker 3

Well, we've taken all approaches. So we've sold some and we've let some run off. We've restructured at the customer level. And the stuff we have now frankly is the credit quality is there's still bumps that we're working through, but generally the credit quality has been improving, and so we're just letting it go on its ordinary course. You can see on Slide 6, you can see that that number is now down to about $68,000,000,000 year over year down $30,000,000,000 and a lot of that year over year was sales things we moved some stuff out, but I don't expect there are buyers, but frankly the economics we always look at as opposed to the growth rate, and I think we're trying to maximize value for all of you and us as shareholders.

We look at every trade and we try to figure out every possible piece and what the trade is and whether it makes sense. And so the good news is it's down to $68,000,000,000 from what it was probably $250,000,000,000 a few years ago and it's sort of running off a slower amount. So we'll work through it, Nancy. But if there's an opportunity to move some of that, we do.

Speaker 2

If you take that portfolio in total, Nancy, you should not be thinking that there's a loss there. Okay.

Speaker 7

All right.

Speaker 3

We've gotten through most of that problem.

Speaker 15

Okay. Thank you.

Speaker 3

Thank you. Well, thank you everyone and thank you for your questions. We had a strong quarter, record earnings for our company. We did that by driving responsible growth. The key to that is driving operating leverage and you can see that in our efficiency ratio going below 60% for the first time in a long time.

We look forward to next quarter and we'll see you then. Thank you.

Speaker 1

This does conclude today's Bank of America's Q1 earnings announcement 2018. You may now disconnect your lines and everyone have a great day.

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