Good day, and welcome to the Chubb Limited First Quarter 2020 Earnings Conference Call. Today's call is being recorded, and if you would like to ask a question, please press star one. For opening remarks and introductions, I would like to turn the call over to Karen Beyer, Senior Vice President, Investor Relations. Please go ahead.
Thank you, welcome to our March 31st, 2020 first quarter earnings conference call. Our report today will contain forward-looking statements, including statements relating to company performance and the impact of the COVID-19 pandemic and its economic and other effects, pricing and business mix, and economic and market conditions, which are subject to risks and uncertainties, and actual results may differ materially. Please see our recent SEC filings, earnings release, and financial supplement, which are available on our website at investors.chubb.com for more information on factors that could affect these matters. We will also refer today to non-GAAP financial measures, reconciliations of which to the most direct comparable GAAP measures and related details are provided in our earnings press release and financial supplement. Now I'd like to introduce our speakers. First, we have Evan Greenberg, Chairman and Chief Executive Officer, followed by Philip Bancroft, our Chief Financial Officer.
We'll take your questions. Also with us to assist with your questions are several members of our management team. Now, it's my pleasure to turn the call over to Evan.
Good morning. We're in an unprecedented moment of historic proportions. None of us living today has experienced an event of this nature or magnitude. It is at once surreal and catastrophic. As a country, we will manage through and heal both our society and economy, and it will take time. The decisive, heroic actions taken by our health professionals, in combination with the support and leadership of our federal and state governments and our vast private sector and civil society, are a powerful force to combat the virus, stabilize our financial markets, support our economy, which remains in a virtual coma, and set the stage for recovery. The most important thing we can do now to achieve stability and health while reopening the economy is to improve our test, digital trace, and isolate capability. The insurance industry plays an important role in our economic foundation.
During this health and economic crisis, we are shouldering our responsibilities and carrying our share of the financial load. This event impacts both the liability and asset side of our industry balance sheet. With that, I'm going to divide my remarks into two parts. First, our quarterly results, which were very good. I'll provide some perspective on the current environment and how we are operating. To begin, as you saw from the numbers, we reported core operating income in the first quarter of $2.68 per share. The quarter was marked by very strong premium revenue growth globally and excellent underwriting results on both a published and current accident year basis. The calendar year P&C combined ratio for the quarter was 89.1 versus 89.2 prior year, with P&C underwriting income up over 9.5% in constant dollar.
On a current accident year basis, excluding GAAP, the combined ratio was 87.5, a full point improvement over prior year, with current accident year underwriting income up over 18%. The major difference between calendar year and current accident year underwriting income growth was a reduced benefit from the runoff of the 2019 crop insurance year. You'll recall 2019 was a difficult year for agriculture, while 2018 was an excellent one. Book and tangible book value per share declined 5.5% and 7.5% respectively for the quarter, and Phil will have more to say about investment income, book value, CATs, and prior period development. Turning to growth in the rate environment, P&C net premiums grew 8.9% on a published or 9.3% in constant dollars. The commercial P&C pricing environment continued to firm across the globe.
We secured greater market share as we achieved improved rate to exposure in more lines of business. This necessary firming continued into April. Overall rates increased in North America commercial, which includes both major accounts and specialty, as well as middle market and small commercial, by 10.5%. New business was up 27.5% in the quarter. Renewal retention was 95% on a premium basis. Our North America commercial P&C business had a strong quarter, with net premiums growth of over 10%. In major accounts and specialty commercial, excluding ag, premiums grew about 9.5%, with major account retail growth of 7% and ENS wholesale growth of over 19%. In terms of rate increases, rates for major accounts were up 13%. In Westchester and Bermuda, they were up 16% and 42% respectively.
Turning to our U.S. middle market and small commercial division, premiums grew 11% overall, with middle market up 9% and small commercial up over 40%. Renewal retention in our middle market business was 94.5%. Middle market pricing was up over 6.5%. Excluding workers' comp, it was up over 7%. In our North America Personal Lines business, net premiums written in the quarter were up 4.8%. Retention remained very strong at 98% on a premium basis. In our International General Insurance operations, growth remained strong, with net premiums written up 10% in constant USD. FX then had a negative impact of about 1.3 points. Net premiums for London wholesale business grew over 27%, while our retail division was up over 8.5%. Growth in our international retail business was led by Latin America, which was up 13%. Continental Europe and the U.K. had growth of 9.7% and 9.1% respectively.
Overall rates in our international retail business were up 8% and 18% in our London wholesale. Our International Life Insurance business had a strong quarter, with net written premiums up nearly 30% in constant U.S. dollar. John Keogh, John Lupica, Paul Krump, and Juan Luis Ortega can provide further color on the quarter, including current market conditions and pricing trends. That's ancient history and from another time. What's important is to recognize the underlying strength and momentum of our company as we entered this moment. Turning to the current environment, the COVID-19 pandemic and consequent economic crisis will, of course, impact Chubb. Our growth momentum, particularly in our commercial P&C business globally, continued into April, and we continue to experience improved rate to exposure.
As we go forward, offsetting that will be a meaningful impact to growth from the health and economic crisis as exposures in important areas shrink for a time, with the impact varying by country. This includes consumer-related lines. For example, travel insurance, A&H discretionary purchases, automobile insurance, commercial lines where exposures are reduced while businesses are closed or as they reopen and are diminished or simply go out of business. Small commercial businesses in aggregate will be more impacted than medium, which will be more impacted than large companies, but it will vary substantially by industry. For credit-related products such as trade credit, surety, and other lines such as workers' comp, premium revenue will be impacted by reduced exposures. As you know, we do not give forward guidance, and in this case, the degree of revenue impact is simply unknowable.
On the other hand, as I said, we are and will continue to benefit in terms of growth from improved technical conditions as many insurance companies take actions to reduce exposures or improve their rate to exposure to correct for inadequate underwriting. This will be an earnings event for Chubb. It will not threaten our balance sheet. Operating earnings will be impacted predominantly on the liability side of the balance sheet from increased insurance claims, though the asset side will likely be impacted as well from increased asset impairments. In addition, as I just mentioned, earnings will be impacted by a reduction in premium revenues for a period of time. In sum, from what we know now, this will be a manageable CAT-like event. From an exposure we really don't discreetly price for, so its impact is additive to our normal projected loss exposure.
In a sense, it's like what terrorism exposure was before 9/11. We have a very strong balance sheet. Our capital and liquidity position are robust, and Chubb will continue to operate at a high level and emerge strong or stronger. Again, insurance has an important role to play in society and in the economy, and we are shouldering our share of responsibility while doing our job to support our employees, our customers, and our business partners. We have been quite clear about our priorities, and it shows in our response. First, to the extent possible, we have taken care of our 33,000 people around the world and endeavored to keep them safe through aggressive work-from-home protocols. We have provided them a degree of peace of mind, knowing their jobs and benefits are secure during the health crisis with a no-layoff pledge.
Second, we have remained consistent in how we take care of our customers and distribution partners, doing what we can to support their needs. In fact, we are operating around the globe as a normal company during abnormal times. I am so proud and absolutely grateful for how my colleagues are performing every day as a group. From the smallest to the largest unit, from the biggest to the smallest country, how each is focused on delivering on our mission, from internal operations to underwriting, sales, claims, marketing, and finance. It's really quite remarkable. We're extending payment terms to commercial customers, recognizing their cash flow pressures. We're providing a premium credit for auto policyholders in the U.S., recognizing their reduced exposures. We're supporting our U.S. small business clients with premium reductions for their reduced exposures.
We're supporting our small commercial clients by providing healthcare workers and first responders with gift cards redeemable at our customers' businesses. Lastly, as a corporate citizen, we're contributing to the immediate emergency response today while supporting the future tomorrow. Our commitment of $10 million to pandemic relief efforts globally is being directed to a range of organizations that provide essential resources immediately in areas that facing the most acute need. This includes providing emergency medical equipment and supplies to healthcare facilities and helping community food banks support those who are hungry and vulnerable, including so many who've become unemployed as a result of the pandemic. This is only the first chapter. As we move into the recovery phase, the Chubb Foundation will commit substantial additional funds. In sum, our company is very strong. Our balance sheet is in good shape, and we are operating well.
While I see pressure on revenue and earnings in the short term, I see much opportunity for us in the future. Given all of our capabilities, I am confident Chubb will weather these difficult times and emerge stronger from this challenge. With that, I'll turn the call over to Phil, and then we'll be back to take your questions.
Thank you, Evan. I want to begin with a few words on our financial position, which remains exceptionally strong. Our balance sheet includes a double A-rated investment portfolio with a relatively short duration and a conservative approach to our loss reserves. We have over $67 billion in total capital, which, as we enter this period, is very strong, stemming from superior operating performance. Our access to liquidity on a global basis is excellent and unimpaired. Our operating cash flow remains quite strong and was $1.7 billion for the quarter. Net realized and unrealized losses for the quarter of $3.7 billion after tax included $2.2 billion from the investment portfolio, which resulted primarily from widening credit spreads in the investment grade and high yield bond portfolio through March 31st. Even after considering the valuation adjustments noted, our portfolio remained in an overall unrealized gain position through the quarter end.
Since that time, credit markets have recovered, and liquidity has improved as a result of the extraordinary actions taken by the Fed in response to the COVID-19 pandemic. The portfolio mark has improved by approximately $1.7 billion pre-tax through this Monday. We also had a mark-to-market loss on our variable annuity reinsurance portfolio of $560 million. This was primarily due to negative equity returns and an increase in implied volatility. This is purely a market-to-market adjustment required because the transactions are deemed to be derivatives for accounting purposes, and it does not indicate a reduction in cash flows from our reinsurance treaties for the quarter. The results are in line with our expectations given these market conditions. Realized and unrealized losses included $896 million after-tax losses from FX related to our net asset exposure to foreign currency.
These represent a point-in-time, market-to-market valuation adjustment and do not affect the capital position of our international operating units. As we noted in the press release, the marks are market price driven based on the last day of the quarter and a moment in time. We believe they are largely transient and will retreat back to book value over time. Adjusted net investment income for the quarter was $893 million pre-tax and was within our guidance range. During March, we engaged on the margin in several tactical adjustments to the portfolio. We purchased a modest amount of high-quality equities and modestly increased our exposure to investment-grade corporate bonds. While there are a number of factors that impact the variability in investment income, we expect our quarterly run rate to remain in the range of $885 million-$895 million.
Net catastrophe losses for the quarter were $237 million pre-tax or $199 million after tax, including $224 million from global weather-related events and $13 million so far from COVID-19, which has been classified as an ongoing catastrophe. While there was no significant impact on core operating income in the first quarter relating to COVID-19, the company anticipates that this global catastrophe event will have an impact on revenue as well as net and core operating income in the second quarter and potentially future quarters as a result of an increase in insurance claims due to both the pandemic and recessionary economic conditions. On a constant dollar basis, net loss reserves increased $363 million in the quarter and include the impact of catastrophe loss payments, favorable prior period development, and crop insurance payments in the quarter. On a reported basis, the paid to incurred ratio was 95%.
After adjusting for the items noted above, the paid to incurred ratio was 88%. We had favorable prior period development in the quarter of $118 million pre-tax or $94 million after-tax. The favorable development is split approximately 28% in long-tail lines, principally from accident years 2016 and prior, and 72% in short tail lines. Last year's favorable development of $204 million included $61 million of positive development from our agriculture segment, resulting from stronger than expected results from the 2018 crop year. As we said at year-end, based on a difficult 2019 crop year, this level of development would not recur in the first quarter of 2020. Among the capital related actions in the quarter, we returned $666 million to shareholders, including $340 million in dividends and $326 million in share repurchases at an average price of $143.67 per share.
Given the current economic environment, and to reserve capital for both risk and opportunity, the company has suspended further share repurchases indefinitely. Our annualized core operating ROE in the quarter was 9.4%, and our core operating return on tangible equity was 15.1%. Our core operating effective tax rate for the quarter was 16.3%. We continue to expect our annual core operating effective tax rate to be in the range of 14%-16%. I'll turn the call back to Helen. I mean to Karen. Sorry, excuse me. To Karen.
Thank you. At this point, we're happy to take your questions.
If you would like to ask a question, please signal by pressing star one on your telephone keypad. As a reminder, if you are using your speakerphone, please make sure that your mute function is turned off to allow your signal to reach our equipment. With that, we will take our first question from Michael Phillips with Morgan Stanley. Go ahead.
Thank you, and good morning, everybody. Thanks, Evan, for all your comments. I guess the first question is going to be on the future impact on the wall side from COVID in the coming quarters and obviously without giving numbers, but maybe just where you feel Chubb is most exposed to that from, I guess, a geographic and coverage perspective.
I'm not going to give any specifics in that. It'll come from a variety of areas as we imagine right now. The reason we didn't put up numbers in the first quarter is because we're going to do it in a thoughtful way based on claims that come in, that are analyzed and reported, and then we're able to have a framework to project IBNR with that in a thoughtful way as well. Claims will come from travel insurance and A&H. We'll have business interruption losses where we purposely provided coverage, as opposed to the vast majority where we did not provide coverage. We'll have it from credit related. That is surety and trade credit and maybe political risk. Who knows? Workers' comp will produce losses, I'm sure.
Kind of gives you a sense and I think it'll be pretty broad-based because it's created exposures for clients, for the industries, and the economies broadly. Geography. Well, over half our business is in the United States, I expect all things being equal, since our greatest exposure is in the U.S., by territory, the greatest amount of loss will come out of the U.S. I hope that helps you.
Yeah, it does. Thank you very much. I know, Evan, you're pretty actively involved in task force and things that are happening here in the U.S. I guess, clearly all the pressure from states on BI and states on workers' comp and the big restaurants that are in bed with Trump and things like that, all these different pressures in the U.S. and not really looking for your one expectation, but just your thoughts on how this all kind of shakes out, different scenarios on how the pressure on insurance kind of unfolds and what to expect maybe as this thing kind of shakes out.
The insurance industry is an important part of the financial plumbing of our economy in the U.S., and frankly, it's part of the financial plumbing that's critical globally. The insurance industry, I think, is performing quite well, and I think will perform very well in meeting their obligations and our obligations. When it comes to business interruption, there is.
There is activity that I put into two categories. One is on the political side, where there's the talk about retroactively imposing cover on insurers for something that they didn't cover and didn't charge a premium. That is retroactively changing contract and increasing our exposure. I think that's unnecessary harm and would do great damage. It would damage or destroy the insurance industry in a terrible way. It would simply take money from one to give to another. Who does that serve? Frankly, it's unconstitutional, and we are a constitutional democracy, and preservation of that and the certainty of that in such uncertain times is paramount. I start with that. Secondly, the insurance industry, for the most part, except for those customers who discreetly purchased it, BI insurance doesn't cover COVID-19. It covers and requires direct physical loss to a property.
The regulators who've approved these forms, because we're highly regulated, confirm that themselves, that it's not contemplated. Lawyers and the trial bar will attempt to torture the language on standard industry forms and try to prove something exists that actually doesn't exist, and try to twist the intent when the intent is very clear. The industry will fight this tooth and nail. We will pay what we owe. Finally, what I'd say is business interruption insurance, actually, we should remember, is very good value for money. What it does cover, we pay out as an industry, roughly from what we can estimate, about $0.70 on the dollar for every business interruption dollar of premium we collect in claims. That's pretty good value for money. Thank you for the question.
Great. Thanks a lot, Evan. I appreciate it.
You're welcome.
We will take our next question from Elyse Greenspan with Wells Fargo. Go ahead.
Good morning.
Hi, good morning, Evan. My first question, I guess, picks up on the BI conversation a little bit. Internationally, does policy language typically follow the standard language within the U.S.? I guess, you did mention that you could see some business interruption losses from COVID, but should we think conceptually that the same virus exclusions would apply internationally as well as you attributed to within the U.S.?
Yes. Elyse, two comments. First, internationally, it follows the same pattern generally, which is it requires direct physical loss to property as a trigger for BI. Number one. Then number two, the exceptions to that for Chubb are where we purposely extended cover for different clients in different industries, and purposely took on the exposure. In those cases, it's clearly defined.
Okay, thanks. Then my second question. You guys suspended your buybacks indefinitely. In the language and the prepared remarks as well as your press release kind of attributed to seem like economic uncertainty as well as just having capital flexibility. We've obviously seen suppressed prices throughout the insurance space coming off of this COVID-19 uncertainty. Can you just kind of provide us a little update in terms of suspending the buybacks and how you think about just having more capital as well as the potential for some M&A here, given that valuations are much more attractive right now?
Elyse, when you look at the historic, let's just look at this from a big picture perspective. We are in the worst economic event that we have faced as a nation and globally since the Great Depression. The economy is shut down. The opening of the economy is going to take time, and it's not going to happen in a smooth way, and no one knows for sure the shape or size or duration. No one knows with any certainty. Frankly, to be buying back stock at that time, to me, is so clearly unwise. The fiduciary responsibility is to our customers, our shareholders, our employees. I think capital strength of balance sheet, capital, and liquidity are king in this environment. Those are attributes and strength you can't have enough of. Very fundamental, very basic.
When there is visibility and there is certainty and we all have a better sense, then we will reassess.
Okay, that's helpful. Thanks for the color.
You're welcome.
We will take our next question from Paul Newsome with Piper Sandler. Go ahead.
Good morning. Thanks for the call. First question, I was wondering if you could talk about how we might see a really fundamental change in the perception of risk. I think it's hard and soft markets is happening because of underwriters seeing risk change.
I can't really hear what you're saying. Can you speak up, Paul?
I'm sorry about that.
Say it clearly because we're on a funny line right now. Yeah.
My apologies. Hopefully, that's better. I was hoping you could talk about where you see the perception of risk changing in the insurance industry, given the current environment. Where do we see underwriters likely changing how they do underwriting and rethinking risk, concentrations and such?
Yeah. First of all, we're asking a question right now that is asking about what do you think of the results of the wildfire when we're in the middle of the fire. This event is unfolding, and I would urge you to think that way. It's not like it has occurred and now we're looking back. We're in the middle of it. Some of the implications, it's too early to tell. Don't know. The one thing I will say, perception of risk, as always occurs when a new peril rears its head from the more academic to the actual, it has a powerful impact and impacts perception of risk. In this case, the last time we had that was really terrorism. Now, in this case, we will go through a similar exercise in some ways. Underwriters will.
It'll vary by company whether they actually had considered pandemic in their ERM modeling, which we do, or had not, and really examine concentrations and how it impacts both sides of the balance sheet. Then, by the way, how you modeled and what the actual looks like are always different. There's always basis risk, reality is always different than the laboratory. This, no different. This is a peril that the industry really didn't discreetly charge for. It's a peril that has no bounds in terms of geography nor time. It's a very different kind of CAT, that has, in a practical sense, infinite tail. It will impact. By the way, no doubt in my mind, better underwriters had better control over the exposures. Underwriters who were maybe not as good will have many surprises that will emerge.
Time will tell, and we'll see that as this event unfolds. I hope that helps you.
No, that's great. My second question, we've focused very much on the business interruption issues and the political risk in the U.S. Could you speak to how that may differ outside the U.S.? I think, just some of the basics, sometimes we just don't know how extensively it was included overseas and how the political situation may differ.
Overseas, in any one country, Chubb is not a large middle market or small commercial writer. It's a business we're growing. In most every jurisdiction, no different than the United States, small commercial and middle market customers have standard industry forms providing coverage in their country. They require direct physical loss. Most countries that I know of, where there's significant concentration of exposure for the industry adhere to the rule of law, and their forms are pretty darn clear. Large commercial customers, business interruption insurance is typically on a more manuscript basis. Each customer's forms speak to a large degree for themselves. In each jurisdiction, they'll be adjudicated based on the wordings as they were drafted.
Thank you very much.
Our next-
Frankly, Paul, to date, I feel more stability outside the United States on the regulatory and legal front than I do in the United States. The irony.
Absolutely.
The next question will come from Mike Zaremski with Credit Suisse. Go ahead.
Hey, good morning. First question, do you feel the COVID losses will impact your reinsurance cover and you'll get some help from your reinsurance partners?
That's specific to each reinsurance cover. It's very fact-specific. We'll see.
Okay. My next question, if I look at the North America Commercial segment, I heard your commentary about exposure and pricing being 10%, I think, plus. I'm looking at gross written premiums in the segment growing a lesser 6%. Is exposure shrinking in the North America Commercial segment? Trying to understand the dynamics there.
North America Commercial grew like 9%.
Okay.
I don't know what you're saying.
Still less than, okay, I'm thinking like 10 and a half.
Mid and small grew, you can see double-digit. Large account grew a little slower. Last year we wrote a one-off transaction related to, or two one-off transactions, related to wildfire last year that didn't repeat this year.
Okay. Got it. Maybe some noise in there.
Underlying that, it's like really strong growth.
Okay. I'll just sneak one quick one in. Given you announced the no layoff policy for your valued employees and there will be top-line pressure, should we expect a material spike in the expense ratio in 2Q?
Nope.
Thank you.
That's as far as I'll go on forward guidance because I don't give forward guidance. Nope.
We will take our next question from Greg Peters with Raymond James. Go ahead.
Morning. On the call and in your press release, you reported $13 million of catastrophe losses related to COVID-19. You made the statement saying this will be tracked as a separate ongoing catastrophic event.
Right.
It's clear that there's going to be losses and revenue hit and losses related to this. Is the tracking that you're going to provide going to give us color on both? Maybe you can dovetail that into the accounting geography of your announced premium reduction programs, in the interim U.S. small business to personal lines, et cetera.
Yeah. Well, I'm not going to give you much satisfaction on that question. Nice try. The loss part will be tracked. You're doing your job. The loss part will be tracked as part of CAT. That's what we report as CAT. The revenue reduction from exposures, et cetera, those will just come out in our published numbers. We'll give you as much color as we can around it as we understand it or know it. We don't see it yet. We know it's coming. It's just common sense. You can't have an economy shut down. Exposures aren't shrinking. Premium is a function of rate to exposure. Just pretty basic there. That'll just be on a published basis.
What we call as CAT and assign to CAT number is to corral the losses and distinguish them from this for the CAT event, from what we would think is the underlying sort of run rate at the time.
Got it. I had to try.
I know that.
Give you a broader-
I gave you some framework, and I think that'll help you.
I understand, and I do appreciate it. I guess my second question. The investment market has been clearly thrown into chaos, and so I was curious if you could comment, one, and I know you guys did provide some color in the opening comments, but just some additional color around how your approach to investing is going to change, and then maybe also dovetail in on the life insurance business, because a lot of that business is a spread-based business. With interest rates near zero, I got to imagine that the outlook for those type of businesses is under a great deal of duress.
Remember, I'll just answer the life insurance part quickly for you. Our life business is not in the U.S. It's in Asia. It's savings and protection related and very strongly protection related. The interest rate environment is quite different. The minimum guarantees you provide are extremely low. You can see we publish it to you. Our earnings on the international life business are pretty good, grew nicely. On the investment portfolio, I'm going to ask Tim Boroughs, our Chief Investment Officer, to give you a little more color. Fundamentally, the changes we are making in investment activity are tactical and not strategic, and the fundamentals remain in place. Tim, you're on.
Yeah, thanks. Maybe put a little context around this. As you've watched the Fed, their response to the markets has been, I think, very impressive. It's been large and historic, and it included the purchase of corporate bonds both in the investment and the high yield sectors. I guess that one way you might think about our portfolio is that the Fed is buying or supporting with financing over 80% of what we own. I think in that regard, we're in good shape. As Phil mentioned in his commentary, we have made a few tactical adjustments to our portfolio. I think this advantage of the dislocations that occurred in March with liquidity, and that included corporate bonds and equities.
As Evan mentioned, overall, I think that there remains too much uncertainty on how the virus will progress and how quickly the economy will recover to make any significant moves off our current allocation.
Great. Thank you for your answers.
I hope that helps you a little bit.
Yes.
Welcome.
Next we will hear from.
Meyer Shields
KBW.
Great. Morning, all. We're hearing a lot of, I think, very legitimate opposition to changing the definition of business interruption exposure, and it seems like a lot less concern over expanding presumptions of compensability within workers' compensation. Is that a fair read, and should we expect that difference in attitude to persist?
Say that again, Meyer, the second part, or repeat the question for me?
Okay. There's a lot of, I think, completely appropriate opposition to retroactively changing the exposure on business interruption policies. I'm not hearing that much pushback from insurance companies about the fact that workers' compensation presumptions are changing in a lot of states. I understand the sort of emotional component of that. From an economic standpoint, how are you thinking about that change in exposure?
Yeah. Meyer, a very bright line distinction that should not confuse anyone. Business interruption insurance, not the regulatory, the political activity around it where there are those who are suggesting to retroactively change contract and add coverage that was never contemplated nor charged for is very different than the workers' comp where I think you're referring to healthcare workers and first responders, where there is the notion of presumption that you got the virus on the job. That is not a change of contract. That is something perfectly within the purview, depending on the state of the regulators and the legislatures. That's within legal bounds to do that. Very, very different. I wouldn't confuse the two. By the way, it varies by jurisdiction.
Some jurisdictions right now have all along said that a medical worker, for instance, who contracts an illness, it is presumed to have occurred on the job, whereas for any other profession, it's construed to be a general illness you could have gotten anywhere, and so it's not job-related. Workers' comp is very different in that regard.
Okay. Thank you. That really helps illustrate the difference.
Next we'll hear from Brian Meredith with UBS.
Yes, thanks, Evan. I'm just curious. I understand the implications for exposures are going forward. Do you think any impact on pricing going forward, be it will companies lax up a little bit on pricing given the economic strain, or is it going to go the other way given potential increase in exposure?
I think that the industry has woken up to rate to exposure in the last year in particular, last year and a half, and understands, generally, the need to get paid properly for the exposures take on. I don't see that trend changing. I think this event is very likely, more than very likely, I think this event will be the largest event in insurance history. When you add it all up, both asset side and liability side of the balance sheet, I think that just raises the specter of risk and the notion of managing exposure. I think it'll just put a point on getting the right rate to exposure. I think that absolutely continues.
Great, thanks. Then, second question, just on the business interruption, is it possible to give us a percentage or number of your policies that actually carry a virus endorsement and maybe some perspective on what a typical kind of sub-limit on that is? I know it's typically pretty heavily sub-limited.
No, Brian, I'm not going into that level of detail. What's very clear, the vast majority of our policies require direct physical loss. The sub-limits vary by whether it's in a major account or it's a middle market or it's a small commercial client. It really varies. On both what we offered and what they bought, because we offer different options.
Great. Thank you.
You're welcome.
Next, we'll hear from David Motemaden with Evercore ISI. Go ahead.
Thanks. Good morning. Evan, just hoping to get your outlook on D&O and other management liability lines amid COVID and likely lawsuits alleging misleading disclosures and other things related to COVID. How big of an issue do you think this is for the industry, and then for Chubb, in particular?
Who knows? I'm not going to overly speculate about that. Out of every event, and every event creates trial bar, ambulance-chasing, drive-by shooting, where they get most of the money and the supposed aggrieved get very little. I have no doubt that there will be COVID-related D&O suits related to price drop and disclosure, et cetera. Frankly, it is frivolous. It is an unnecessary tax on business and society at this point. It is a waste of time in terms of both resource and time and money, and Congress ought to grant immunity to business, in some form, against that kind of activity that is so counterproductive, enriches one industry at the expense of an economy that is trying to emerge. All stocks dropped broadly. The COVID-19 was no one's fault. The foreseeability of it, no one has that kind of vision.
There's still the notion of buyer beware for basic things. In my mind, that's something that we ought to deal with, and I'm glad you asked that question.
No, great. Appreciate the color there, Evan. Just also, you guys are obviously top five in the workers' comp market. Just wondering if you could give us a sense for the % of your book that is healthcare and other frontline responders. What sort of exposure do you have there?
I won't give you specifics, and only to say, though, healthcare is not a meaningful part of our book of business.
Great. Thank you.
You're welcome.
Our next question will come from Yaron Kinar with Goldman Sachs. Go ahead.
Hi. Good morning, everybody. Just a couple of questions. Heard a lot about cyber risk being greater in this environment with a lot of workers working from home.
I can't hear you. Can you speak more clearly? I'm sorry.
Yeah.
It's not coming through clearly.
Can you hear me? Can you hear me better now?
Yes, now I can.
Great. My first question's around cyber. I know you guys have a large cyber practice. There's been speculation or talk about an increased cyber risk considering that a lot of employees are working from home. Do you see that as a large issue? If so, how can the industry address that?
No, to date, we're not seeing a meaningful change in patterns.
Okay. The second question is probably a more philosophical question, but I think you've seen several insurers as renewals come up, maybe articulate some of the exclusions around pandemic and around COVID-19 specifically, and policies. Do you think that that actually could create an opening for the plaintiffs' bar to go after a prior language that was maybe less explicit in the exclusions?
I can't speak to what people's manuscript forms look like, and therefore, whether they're correcting weaknesses with that, I can't speak to that. Generally, no. I think COVID-19 or pandemic related exclusions are just belt and suspenders on the basic policies that require direct physical loss.
Okay. If I could sneak one other quick one in. I think in response to Brian's question, in terms of the vast majority of your business interruption policies have physical damage trigger requirements. Can you say anything about how many of your policies have viral exclusions?
No.
No. I'll leave it at that, no. Where it's appropriate, it does.
Okay. Thank you.
You're welcome.
We will take our next question from Ryan Tunis with Autonomous Research. Go ahead.
Hey, thanks. Good morning. I guess I'll try one more time on this business interruption. Evan, I guess one question I have is the real question in terms of the business interruption exposure, how many, or is it how long does this lockdown happen? What's more relevant in terms of sizing that loss?
Say that again.
Is the question more about the number of policies? That's sort of what the questioning has been so far that, what percentage might actively cover the virus. My question is, how dependent will that loss ultimately be on how long the lockdown is in place? In other words, are there caps and limits on that?
There are caps and limits in all policies. Duration of shutdown, it's just axiomatic in business interruption that length of shutdown can impact, and does impact severity of loss, pretty basic in any BI.
Okay.
cover.
Gotcha. My other question, just taking a step back. I know you mentioned in the Journal op-ed this morning that you think ultimately the industry will pay out tens of billions of dollars in claims. Is there any reason in your mind that you should think that Chubb's market share of those claims should be more or less than what its global market share is currently as the global leader in P&C?
I think Chubb, from everything I know, we're a pretty good underwriter. We're a pretty buttoned up, disciplined shop. We have good controls within the organization, I have no reason to believe that Chubb would produce something outsized. Look, this is a significant event for the industry, it's going to be a significant event for Chubb as well. It's an earnings event. It's not a balance sheet event, as I said. I do think it will be the largest single loss in industry history when you add up both sides of the balance sheet and look at the capital impact to the industry.
Thank you.
Our final question will come from Larry Greenberg with Janney. Go ahead.
Thank you very much. I just want to be certain that I understand the accounting and the intent of how you're going to recognize losses in the second quarter. Should we assume that you will put up a catastrophe loss for what you expect will be your ultimate exposure from COVID? Recognizing that so much is changing, and there's a lot of unknowns down the road, but is that your plan?
We will let the facts speak to us. We will put up our loss based on the facts as we know them at the time when we come to close the books on the second quarter. I'm not going to speculate ahead right now. We will then provide our perspective and color around that to help define it and give you a sense. I'm not going to speculate on where we'll be by the end of the second quarter to give you definitive color on the question you asked.
Okay.
It'll depend on what we know. Get used to being in a world with a lot of unknowns and a lot of uncertainty right now. You're requesting certainty when there's a great deal of uncertainty. A lot of that is for worksheet projection related, and I would caution against trying to over-speculate on any of that.
Yeah. I'm really not asking for any level of certainty, but really just is the intent to put a number up for what you, given your level of information at that given point of time, for what you can best estimate as your ultimate exposure.
Exactly right. We will put up, and we always do, our best estimate of ultimate loss to an event. We always do that.
Great. Thank you.
That will be no different here. We're consistent that way. You can expect that of us.
Thank you.
You're welcome.
Curious on your thoughts on legislative proposals that might be productive, probably just prospectively, but is there any conceivable model where government involvement could be helpful on a retrospective basis?
I absolutely see a public-private partnership prospectively. I don't see the sense of one on some retrospective. There is. I'm going to give you both very quickly. The retrospective one would say, well, why don't you pay the BI losses and the government will backstop you 100%? Well, right now, the government's current program to provide loans that then become grants if you retain your employees is a very efficient way, versus now we create some BI way. By the way, BI insurance to adjust a claim requires that you prove it's an ascertained net loss. You have to prove what your expenses were and your loss of revenue and all of that. The adjudication of that is messy and takes time. It's time-consuming, and it's one at a time. What matters right now is cash flow to small businesses.
It wouldn't be an efficient way of dealing with the cash flow needs. The government's already created a program, so what problem are we trying to solve? On a prospective basis, I see it differently. Why doesn't the industry underwrite pandemic? Because of the size of the tail, as I say it, as it's an event that has no geographic or time limit. The tail is so great, the industry has a finite balance sheet that can't take infinite risk. If the government would take the tail risk and take the significant loss in a pandemic event, the industry, I believe, could take a retention and could be underwriting pandemic. A little, very different, but a little like, think about TRIA. I can tell you, I am in favor of a public-private partnership in shouldering the burden in the future.
Chubb has put together its own proposal, and we will be sharing that around shortly with the appropriate parties, both inside the industry and outside the industry.
Thank you very much.
You're welcome.
This concludes today's question and answer session, and I would now like to turn the call back to Karen Beyer for any additional or closing remarks.
Thank you all for joining us this morning. We look forward to speaking with you again. Have a nice day and stay well.