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Earnings Call: Q3 2015

Oct 21, 2015

Operator

Good day. Welcome to the ACE Limited Third Quarter 2015 Earnings Conference Call. Today's conference is being recorded. If you would like to ask a question during today's Q&A session, you may do so by pressing the star key, followed by the digit 1 on your touch-tone keypad. For opening remarks and introductions, I would now like to turn the call over to Karen Beyer, Investor Relations. Please go ahead.

Karen Beyer
SVP of Investor Relations, ACE Limited

Thank you. Welcome to the ACE Limited September 30th, 2015 third quarter earnings conference call. Our report today will contain forward-looking statements, including statements relating to credit and investment portfolio performance, pricing, and business mix, economic and insurance market conditions, including foreign exchange, and completion and integration of acquisitions, all of which are subject to risks and uncertainties. Actual results may differ materially. Please refer to our most recent SEC filings, as well as our earnings press release and financial supplement, which are available on our website for more information on factors that could affect these matters. This call is being webcast live, and the webcast replay will be available for one month. All remarks made during the call are current at the time of the call and will not be updated to reflect subsequent material developments. I'd like to introduce our speakers.

First, we have Evan Greenberg, Chairman and Chief Executive Officer, followed by Philip Bancroft, our Chief Financial Officer. We'll take your questions. Also with us to assist with your questions are several members of our management team. It's my pleasure to turn the call over to Evan.

Evan Greenberg
Chairman and CEO, ACE Limited

Good morning. As you saw from the numbers, ACE had a great quarter, with record earnings, record underwriting results, and good revenue growth in constant dollars. After-tax operating income of $897 million, or $2.74 per share, was driven by P&C underwriting income of almost $600 million. Foreign exchange continued to cast a shadow in the quarter, impacting our premium revenue, income, and book value. Book value declined 1.5% due to FX and financial market volatility in both equity and fixed income markets. Our annualized operating return on equity was about 13%, an excellent return on shareholder capital. Year to date, we've produced over $2.4 billion, or $7.38 per share in operating income, which is essentially flat with prior year, in spite of about $85 million in foreign exchange headwinds. Strong underwriting gains and 6.5% premium revenue growth in constant dollars contributed to these results.

Returning to the quarter, underwriting results were again simply excellent. Total P&C underwriting income growth was driven by strong underlying current accident year results, positive prior period reserve development, and relatively low catastrophe losses. The P&C combined ratio was 85.9, and the P&C current accident year combined ratio, excluding cats, was 89.2 versus 89.8 prior year. An improvement. All P&C divisions produced outstanding calendar year and current accident year results in the quarter. We were about two months into the conversion of the Fireman's Fund business to ACE Paper. We are on track and, in fact, ahead of plan. As of today, both business retention and financial performance are ahead of our original projections. The retention rate, as measured by premium, is 87%.

The business we are not converting is in line with our expectations because it either does not meet our business profile or in our judgment is underpriced. If you would like more color during the Q&A, Juan Andrade is prepared to answer your questions. We produced $549 million in investment income, down about 3% on a reported basis and 1% in constant dollars. A very good result given the interest rate and equity market environment and adverse FX movement. We continue to benefit from strong operating cash flow. Turning to revenue growth, global P&C net premiums, which exclude agriculture, grew nearly 8% in the quarter in constant dollars. Foreign exchange negatively impacted global P&C by 7.5 points, nearly equal to our underlying growth. In North America, net premiums for P&C, excluding crop, grew 11%. In our large commercial business, ACE USA, net premiums grew just over 2%.

In our two wholesale E&S businesses, ACE Bermuda and ACE Westchester, net premiums grew about 4.5% and 2.5% respectively. We grew 11.5% in ACE Commercial Risk Services, which serves small to mid-market clients for specialty products. Premiums in our U.S. personal lines business were up 86%, driven by the addition of the Fireman's Fund business. Excluding Fireman's Fund, our high net worth personal lines business grew 14%, our highest growth rate of the year, as we are also benefiting from increased submission activity and new business from over 300 Fireman's Fund agents newly licensed with ACE. Premiums in our agriculture business declined 3.5% as expected, due to lower commodity prices and fund selection. The crop business is in good shape, and from what we see today, it appears it will be an average crop year in terms of profit and loss.

Turning to our international operations, P&C net premiums in ACE International were up 9% in constant dollars, driven by Latin America with strong growth of 22%. Premiums in Asia Pacific were up 8%, while premiums in Europe were down 1%. In our London-based E&S business, premiums were down 12% as we continue to shed business in the London wholesale market. In our A&H insurance business, net premiums were up about 6% globally in constant currency. A&H premiums internationally were up about 5.5%, led by Asia with growth of 15%. Premiums for combined insurance were up about 5%. Net premiums written for international personal lines were up 18% on a constant dollar basis. In our Asia-focused international life insurance business, premiums were up almost 9% in constant currency. Finally, in our global re-business, net premiums declined 9.5% due to market conditions.

I want to now say a few words about current commercial P&C market conditions. The underwriting environment continued to grow more competitive in the quarter for our commercial P&C business globally. With some exceptions, price declines accelerated modestly, though it varied by class of business and geography. All of the themes we've been saying in previous quarters remain true. Large account business, particularly shared and layered, is more competitive than mid-sized. Wholesale is more competitive than retail, and property more so than casualty related. For our U.S. commercial P&C business, general and specialty casualty related pricing was flat in the quarter. Management professional liability pricing was down 0.5%, and property related pricing was down 9%. New business writings in North America were down year-over-year, as one would expect, it varies by class depending on the rates and terms we could secure.

In fact, new business was up in certain targeted classes, including specialty small commercial, personal lines, professional lines, and A&H. Renewal retention levels are holding up well. For our U.S. retail business, the renewal retention rate as measured by premium was 96%. Internationally, commercial P&C insurance market conditions also grew incrementally more competitive. Again, for the business we wrote, casualty rates were down 3%, property was down 7%, and financial lines rates were down 1%. Generally speaking, pricing is not keeping pace with loss cost trends, though it varies by line and geography. We continue to execute strategies to ameliorate, to the extent possible, the impact of pricing on our combined ratio through a combination of mix shift, targeting classes with better margin, portfolio management that informs underwriting actions, including tighter individual risk selection and pricing actions in more stressed areas.

John Keogh, John Lupica, and Juan Andrade could provide further color on market conditions and pricing trends. Well, the main event to talk about today and quarters to come, I'm sure, is our merger with Chubb. I want to fill you in on where we stand. We're on track with obtaining all necessary regulatory approvals in order to close, hopefully early in the first quarter of 2016, as we had announced. We received necessary U.S. antitrust clearance, as you all saw, we expect to announce an overwhelmingly positive response from both companies' shareholders following tomorrow's extraordinary general meetings that will be held by each company. Although the voting continues, based on the 80% of ACE shareholders who have cast their votes today, to date, approval of all Chubb-related proposals is running in the very high 90s. We are making very good progress in our integration planning process.

Things are moving very well with executives on both sides working in teams that represent all lines of business and support areas around the world, addressing leadership, organizational structure, roles and responsibilities, and resource requirements. We are also establishing teams to work on future growth initiatives. The chemistry between both sides is excellent. Communication is good, we are building a detailed roadmap for integration that will allow us to hit the ground running when we close. We are learning more about each other, I think the admiration for each other's people, business, and culture has only grown stronger. By way of a few examples, ACE people, starting with me, have a greater and growing appreciation for Chubb's renowned global claims and risk engineering capabilities, its U.S. branch and agency distribution system, and its training capabilities.

Chubb people have a greater appreciation for ACE's product breadth, global operations, risk appetite and insights, and speed at which we move. Senior leadership is also working separately as a team to help facilitate cultural integration. Lastly, I will tell you that the reception we've received from the agent and broker community, as well as from our customers, has been very supportive, very positive. For example, members of our senior management team from both ACE and from Chubb, including me, were in attendance two weeks ago at The Council of Insurance Agents & Brokers, or CIAB meeting in Colorado Springs. It was an energy and an optimism in the room among our teams that signaled to our important distribution partners how excited we all are about our two companies coming together. They all recognize the complementary nature of our companies.

Frankly, the more we know and the more we learn about each other, the more bullish we are on the value creation opportunities we can create for our customers, our business partners, our employees, and our shareholders. With that, I'll turn the call over to Phil, and then we'll come back and take your questions.

Philip Bancroft
CFO, ACE Limited

Thank you, Evan. In the quarter, investment income of $549 million benefited from our strong cash flow, private equity distributions, and call activity from our corporate bonds. Year-to-date, cash flow has essentially offset the impact of FX on our cash and invested assets, which are down $140 million on a reported basis and up $1.2 billion in constant dollars. Our average new money rate is 2.9% versus our current book yield of 3.6%. For the past 12 months, our operating cash flow was $4 billion. As I've said on previous calls, our strong cash flow has offset the impact of lower reinvestment rates, and we expect this trend to continue. Our cash flow for the third quarter was $808 million.

There are a number of factors that impact the variability in investment income, including the level of interest rates, prepayment speeds on our mortgages, corporate bond call activity, private equity distributions, and foreign exchange. We currently expect our quarterly investment income run rate to be $540 million. Net realized and unrealized losses were $1.16 billion after tax. This included losses of $309 million in our investment portfolio, primarily due to widening of credit spreads on our corporate bonds, a $313 million loss from the mark-to-market impact on our variable annuity reinsurance business, and a $548 million impact on book value from foreign exchange. FX impacted tangible book by $345 million. Our investments remain in an unrealized gain position of $1.3 billion after tax. Since September 30th, we have recovered a substantial portion of these marks, almost $450 million, including a positive mark on the investment portfolio of $200 million.

Our net loss reserves were up $212 million, adjusted for foreign exchange, and our paid to incurred ratio was 94%. We had positive prior period development of $210 million pretax, with about one quarter from short tail lines and three quarters from long tail lines from accident years 2010 and prior. This included $76 million of adverse development for legacy environmental liability exposures in our Brandywine runoff operation, which is included in our North American segment. As a reminder, we conduct our environmental review in the third quarter and our asbestos review in the fourth. Our prior period development also included the positive impact from the release of $79 million from an individual legacy liability case reserve in our Overseas General and Global Re segments.

Pretax catastrophe losses of $72 million came from a number of worldwide events, including $22 million from the explosion in Tianjin, $5 million from the Chile earthquake, and the balance from other events, including U.S. flooding and Asian typhoons. In the quarter, the Fireman's Fund business made a one-time contribution of three quarters of a point to the improvement in the combined ratio due to the underwriting gain from the portfolio assumption. Note, the Fireman's Fund contributed only $20 million to operating income, with underwriting gains substantially offset by purchase accounting. On the other hand, foreign exchange negatively impacted operating income by $36 million. As you can see on page four of the supplement, our A&H constant dollar operating income was down $6 million compared to last year's quarter. We had positive reserve development of $8 million in last year's quarter and negative development of $5 million this quarter.

Excluding development, earnings growth was 6.1%. This business continues to perform very well. Also on page four of the supplement, you will see life operating income is down $8 million. This is principally due to the runoff of the VA reinsurance book. We are finalizing our plans for our $5.3 billion debt issuance in connection with the Chubb acquisition. We will make an announcement in the near future. I will turn the call back to Helen.

Evan Greenberg
Chairman and CEO, ACE Limited

Thank you. At this point, we will be happy to take your questions.

Operator

Once again, to ask a question over the phone, please press star followed by the number 1 on your telephone keypad at this time, and please make sure that your mute function is turned off to allow a higher signal to reach our equipment. We will take our first question from Cliff Gallant with Nomura International.

Cliff Gallant
Analyst, Nomura

Good morning.

Evan Greenberg
Chairman and CEO, ACE Limited

Good morning.

Cliff Gallant
Analyst, Nomura

Great. I have two questions. The first one was, thank you, Phil, for the $22 million loss number for the Tianjin loss. I was curious, when we see events like that in the news, from an insurance claim perspective, how should we think about losses like that? How does it differ from an event that we might see in the U.S.? Then my second question, I will really just sort of follow up. You volunteered Juan Andrade to speak about the conversion rates of the high net worth business at Fireman's. I would love to hear more detail about it. How is the approach different between how Fireman's was running it, how you guys are, and are there any lessons there will be applicable as you integrate another high net worth business?

Evan Greenberg
Chairman and CEO, ACE Limited

Yeah. Your first question, I don't know how to answer your first question because I don't know what you're asking, really. Can you be more specific or rephrase it? It's a man-made disaster that occurred in an urban center. The only difference, I'd say really between that loss occurring in China than anywhere else has to do with the regulatory environment, and how you enforce the accumulation of toxic chemicals or other combustibles in an area like that. The risk management, generally, an infrastructure of a more developing country versus a developed country. Other than that, if that's what you're getting at, there's an answer. Other than that, I'm not sure I understand the nature of the question.

Cliff Gallant
Analyst, Nomura

No, that is a good answer. I appreciate that.

Evan Greenberg
Chairman and CEO, ACE Limited

Again, on personal lines, before we dive into it, what would you like to know?

Cliff Gallant
Analyst, Nomura

Well, what is the conversion rate of the business of Fireman's today? What challenges have you had? Have there been any surprises? Again, are there lessons applicable to that you'll apply when you look at the Chubb book?

Evan Greenberg
Chairman and CEO, ACE Limited

Yeah. Before Juan gets into that with you, I want to make sure you understand something about the Chubb book versus the Fireman's Fund. In the Fireman's Fund, it's a conversion. We are literally having to convert the customer from the policy they had with Fireman's Fund, the statutory paper, to ACE Paper. We did not buy the insurance company, we bought the renewal rights to the business. When you put Chubb and ACE together, there is going to be no conversion.

Cliff Gallant
Analyst, Nomura

Right.

Evan Greenberg
Chairman and CEO, ACE Limited

The customers will remain on the paper they were on. With that, let me turn it over to Juan. Go ahead.

Juan Andrade
EVP, ACE Limited

Thank you, Evan. Cliff, what I would say really to start is a couple of things. I would reinforce the fact that our premium retention is running at roughly around 87%, which is really better than the expectations than we had when we did this deal. Secondly, as Evan mentioned, when we look at the total return aspect of the underwriting income from this business, it's also running better than what we expected. I think in the six or so months since we closed this deal back on April 1st, we have been able to successfully integrate over 500 new colleagues from the Fireman's Fund. We're very pleased with the talent and the skill that they have brought.

We've created two new centers, one in O'Fallon, Missouri, and one in Bethlehem, Pennsylvania, that have really deepened our ability to provide even better claim service, even better operational servicing capabilities to our customers. In addition to that, we've also onboarded about 357 new Fireman's Fund agents that were not appointed with ACE prior to all of this. Those agents were associated with roughly over 400 storefronts. That has generated some of the very positive momentum we're seeing in the quarter from a new business standpoint as well. All of that, so far, so good. We have received tremendous support from our distribution, both the Fund distribution as well as the ACE distribution in all of this, and it's frankly one of the reasons why we're seeing the retention rates where they are.

Regarding the business that we're not retaining, as Evan pointed out, I think there's really a couple of specific reasons for that. One of those is really some of that business does not fit our target client strategy, meaning that it's truly not high net worth business, so we are doing some selective re-underwriting there. I would say a second category is business that we don't believe is adequately priced for the exposure, particularly in some cat prone areas. Therefore, you see some of the business that we're not retaining, which again, all of that has been built into our models and really has been contemplated into our financials.

Cliff Gallant
Analyst, Nomura

All right. Thank you very much.

Evan Greenberg
Chairman and CEO, ACE Limited

You're welcome.

Operator

We will take our next question from Michael Nannizzi with Goldman Sachs.

Michael Nannizzi
Analyst, Goldman Sachs

Thanks. Just on the North America P&C business. The expenditure, it looks like you had about 210 basis points of improvement year-over-year. About two-thirds of that was expenses and acquisition in particular. Second quarter in a row that that's been down year-over-year. Is there something changing there, reinsurance or some other attribute that's driving that acquisition ratio down, or is that not something that we should think should continue?

Evan Greenberg
Chairman and CEO, ACE Limited

Well, it's going to continue. It's going to continue for a period of time. We have a mix of business change. We do have selectively in that mix of business, more reinsurance. The biggest impact to all of that has to do with the Fireman's Fund business that we picked up.

Michael Nannizzi
Analyst, Goldman Sachs

Got it. Okay. Okay. On the other third being the underlying loss ratio, is it fair to assume that's weather or lack of weather, or is that potentially some mix shift as well?

Evan Greenberg
Chairman and CEO, ACE Limited

Well, you see current accident year, ex cat.

You understand how it looks without cat losses within it.

We told you that there was some improvement due to the Fireman's Fund, and when you adjust for that, you can see how the loss ratio's very stable year to year.

Michael Nannizzi
Analyst, Goldman Sachs

Okay. On apples to apples, if you were to control for those shifts, then pretty stable.

Evan Greenberg
Chairman and CEO, ACE Limited

Yeah, sure.

Michael Nannizzi
Analyst, Goldman Sachs

Okay. I also saw ACE recently purchased.

Evan Greenberg
Chairman and CEO, ACE Limited

Let me just say one thing. As you know, it's up a little bit. That's a combination, on one hand, you got price and trend, and on the other hand, you got mix changes. I do expect over time, all things equal, you expect the loss ratios to rise a bit.

Michael Nannizzi
Analyst, Goldman Sachs

Got it. Great. Last, CoverHound, the company mentioned that it had taken a stake or there was a release that ACE had taken a stake in that company. If I remember right, the release mentioned some business through Fireman's Fund that was being placed. Can you talk about strategically, what benefit that provides? Is there also some opportunity with the new Chubb book to leverage that relationship as well? Thanks.

Evan Greenberg
Chairman and CEO, ACE Limited

Yeah. No, I'm not going to talk much about it. The only thing I'm going to tell you is, I think in your mind, you linked Novato, California with San Francisco, California, linked Fireman's Fund and CoverHound because we didn't put any linkage. There is no linkage between Fireman's Fund and CoverHound. We're not doing any personal lines business with CoverHound, and we really have no plans to. We like CoverHound. We like what we see in terms of their technology and their development and their algorithms to match customer to the right insurer. They're very thoughtful people. Stay tuned as to what more, over time, we may do with CoverHound.

Michael Nannizzi
Analyst, Goldman Sachs

Great. Thank you.

Evan Greenberg
Chairman and CEO, ACE Limited

You're very welcome.

Operator

We will take our next question from Ryan Tunis with Credit Suisse.

Ryan Tunis
Analyst, Credit Suisse

Hey, thanks. I guess my first question is just on the life segment. Obviously, we've had this headwind from the VA runoff, I guess the last couple of years. It sounds like international life insurance growth still remains pretty strong. I'm just wondering if there's any visibility on when you might see that crossover where growth from either USAA or International Life might be enough to kind of offset that headwind.

Evan Greenberg
Chairman and CEO, ACE Limited

Yeah, that's a good question. We look at that all the time. The International Life business was in a loss-making position because it was greenfield, and we were continuing to invest to grow it, to build it, because building distribution, agency distribution, is costly, so we kept plowing into it. It crossed over last year, this year, into a positive earnings position. Its earnings over the next year, two, and three will accelerate significantly and will overcome that number. Our projections are over the next five years, so it has to happen year by year. That International Life will become a meaningful contributor to ACE's earnings.

Ryan Tunis
Analyst, Credit Suisse

I guess, just to try, by meaningful, $100 million, more than that, or?

Evan Greenberg
Chairman and CEO, ACE Limited

To be meaningful in ACE, you have to have $hundreds of millions to be meaningful to ACE.

Ryan Tunis
Analyst, Credit Suisse

Okay. Understood. I guess my second one was, I guess, just on professional lines and combining the two companies. Whether it's right or not, I think we think about Chubb as writing more primary layer professional lines business, ACE writing a little bit more excess or large case. I guess, how do you think about the opportunity longer term integrating those two businesses? Is that the type of process that could cause near-term disruption because of any customer overlap?

Evan Greenberg
Chairman and CEO, ACE Limited

No, not that much. Very little as we look at it. I think you got it partially right. I think we look at it this way. Chubb is so strong in middle market and small customer professional lines business. There, of course, it's not a shared and layered business. You're writing it ground up. In the shared and layered, the large account business ACE is a very meaningful primary writer, as well as an excess writer, as well as an individual DIC writer, which is major Side A coverage. Chubb as well writes in the large account space. We don't see an overlap, by the way, to the degree we are able to look at our concentrations of customer. We don't see an overlap that gives us concern, and we don't see an overlap of significance.

Ryan Tunis
Analyst, Credit Suisse

Okay. That's helpful.

Evan Greenberg
Chairman and CEO, ACE Limited

The franchise balance between the two, one is more large account brokerage oriented, one is more agency and middle market oriented, though they're both in each other's space that way, and it's just going to enhance it.

Ryan Tunis
Analyst, Credit Suisse

Got it.

Evan Greenberg
Chairman and CEO, ACE Limited

Was that it, Ryan?

Ryan Tunis
Analyst, Credit Suisse

Yeah, that's it. Thanks, Evan. I appreciate it.

Evan Greenberg
Chairman and CEO, ACE Limited

You're welcome.

Operator

We will take our next question from Josh Stirling with Sanford C. Bernstein.

Josh Stirling
Analyst, Sanford C. Bernstein

Hi, good morning, and thank you for taking the call. Evan, I was hoping I could start with a big picture question on strategy, if you don't mind. I know you take a long-term view of the business, and I'm wondering if you can walk us long-term how you're thinking about growth. If we look back the past decade, you've organically had a lot of products. You've done bolt-on acquisitions, entered new markets, and you took advantage more recently of a hardening market to accelerate the top line. Now that the market's softening and you've got Chubb to digest, I'm wondering how we should think about growth as we look out the next 5 or 10 years. Looking at the portfolio today, given all you've built, what do you think a long-term run rate for growth would be?

Either the number you're shooting for internally or what we should think of as a sustainable target. Thank you.

Evan Greenberg
Chairman and CEO, ACE Limited

Yeah. I'm not putting out a long-term growth target, but I'm going to give you a picture. I appreciate the horizon you're taking of 5, 10 years, and I'll deal just within the five-year period right now. We're already putting together teams to focus on what we see as meaningful growth opportunities, target opportunities. Chubb has approximately 4,500 agents in the U.S. who it has a deep relationship with. Chubb has industry verticals in the middle market with deep product capability based on insights they have into those customer cohorts that they've done a lot of study and a lot of work on, very thoughtful. Our ability to add, and we can see it, middle-market oriented specialty products to the Chubb core portfolio to enhance industry verticals, grow them, to enhance general market customer.

Those customers, in many instances in the products we're contemplating together, are already buying those products. In many cases, those agents are already selling those products. It is not doing it for Chubb, or that agent is not selling it to that customer, someone else is. We see a whole lineup of that on one hand. Number 2, the small commercial space is an area, a very big marketplace, and it's an area that ACE has been endeavoring along in a specialty way. Chubb has been contemplating, and Chubb brings traditional product capability that ACE doesn't have. ACE brings specialty product capability and some technology that Chubb doesn't have. Chubb brings distribution that is awesome to be able to move into that space. We see a very large opportunity that way. Two other things on the U.S. when we think about it.

In the upper middle market area, ACE doesn't have a good traditional product offering in commercial auto, in risk transfer comp. Chubb brings us capability in that area that will enhance our presence. You have to be mindful of underwriting cycle, sometimes it'll be a greater opportunity than others, it is one of the death valleys, there are a few of them, of the insurance industries. You have to be very careful. I make those comments so you understand we're well-informed about all that. We're underwriters. That is a real opportunity for us to begin tiptoeing into. In the personal lines area, stay tuned. That's a $41 billion, as we can tell, marketplace, and we'll have between us somewhere around $5 billion of that.

There are a lot of customers out there who are not buying high net worth product, though they have the need of the coverages and the services that are provided. It's a long term to grow that and get them out of the traditional writers that they are with into a product that more meets their needs, and they're not really price conscious. They just don't focus on it. The stay tuned is also about Masterpiece has been a leader in that industry. It really set the course. It may be time, in a reasonable period of time, to reveal Masterpiece 2.0. That's on our radar screen. When you get internationally, ACE has endeavored along both in brokerage and agency distribution, as you know.

We've grown both large commercial and we have grown middle market commercial business on the continent, in the U.K., modestly in those, and in Latin America and Asia. Chubb colleagues that we will be adding bring us a lot more capability to add resource and industry verticals and product to our distribution, to bring enhanced distribution and to enhance our presence in that market. We see it in a meaningful way. There are three or four or five countries right now on our radar screen that we're building plans to move into. I think the growth will start to show. It takes time to put in place. We'll find a way without gaming it in any way to show you the progress. It won't be right away.

I think over the medium term, you look out a couple of years, you're going to see meaningful additional revenue streams that the two of us as one company will be able to get, that the two of us independently would never get. Over five years, I think it's going to be very meaningful revenue that will throw off. We're underwriters. We're looking for margin. It'll throw off meaningful margin.

Josh Stirling
Analyst, Sanford C. Bernstein

That's great, Evan. Thanks for being so comprehensive. If I switch gears just briefly, sort of the other side of the coin, integration and sort of operating risk management. Sometimes good deals sort of flounder from lack of attention to details once you close, and I'm sure it wasn't you guys.

Evan Greenberg
Chairman and CEO, ACE Limited

My colleague is laughing because.

Josh Stirling
Analyst, Sanford C. Bernstein

Ultimately, I'm wondering, as you think about the history of the industry, you think about other deals that went sideways, what are the big risks for integration and leveraging the franchise that you guys are aware of and that you're sort of managing around to try to avoid them?

Evan Greenberg
Chairman and CEO, ACE Limited

I can't point with specificity to knowing what the failures are. I don't know them intimately, of others. I can give you my own sense of it, though. That is that somehow you make a large acquisition, and when it closes, it's like, victory, I did it. We're done. Frankly, from the day we announced, well, I should say the day after we announced, we dove right into what it's going to take to integrate. We're deep into integration planning. It is about detail. It's about understanding and causing all your colleagues to understand and everyone to conceptualize and then bring it down to a fundamental day-to-day action plan that you can execute. What are your expectations as to the true resource required? What does the organizational structure look like? Who are the right people for it?

What is the right cost for that kind of a business or that kind of a service organization? It has been and is a drains up exercise that we are going through. You want to get it done reasonably quickly. You can't linger on it or you're internally focused too much. Then you've got to get on from the day you close with the implementation of it, and you can't lose your appetite or your passion for the detail of it. We're looking at the detail all the time, and everyone is as we plan it, and we know we've got short time, so we have to begin executing. That execution takes time. When you run the cycle, it takes you 2 years to get other than mop up done. You have to be relentless. You can't lose your focus.

You can't get bored with it. You've got to know it has to happen. It takes leadership to lead people. It's a long march, and you got to lead them from the beginning till the very end. You got to be intimate with it. At the same time, you've got to, in parallel, create for your organization the vision of why you're doing it, because you're doing it for the greater good, you're doing it for the efficiency, you're doing it to be competitive, you're doing it so you can invest, and you got to lead to it and show it. In parallel, you got to move on growth opportunities and show the positive. At the same time, you're working on what is a difficult process of integration.

It takes a wide bench of managers, and the managers are the team that has to lead it. That team is inclusive. It's not a we and they. Very quickly, it is not ACE and Chubb. It is just Chubb. It is all of us. It's getting people's mental mind around that that's who you're dealing with. We are all colleagues. Let's just get it done together. That's the whole deal, man.

Josh Stirling
Analyst, Sanford C. Bernstein

Great. Thanks for the color, and good luck. We'll hear from you next quarters, Chubb.

Evan Greenberg
Chairman and CEO, ACE Limited

Got it.

Operator

We will take our next question from Jay Gelb with Barclays.

Jay Gelb
Analyst, Barclays

Good morning. I want to follow up on that comment, Evan, on the high net worth market. I just wanted to clarify, are you sizing the high net worth personal lines market at around $40 billion, of which the combined ACE Chubb would have $5 billion currently?

Evan Greenberg
Chairman and CEO, ACE Limited

Go ahead, Mark.

Juan Andrade
EVP, ACE Limited

Yeah. Jay, thanks for that.

Evan Greenberg
Chairman and CEO, ACE Limited

He may correct me.

Juan Andrade
EVP, ACE Limited

The U.S. personal lines market is roughly about $250 billion. I think the last estimate that was out there from Conning and a few others estimates high net worth to be roughly in the $80 billion range. What we're referring to in the $40 billion range is really our sweet spot in our target clients and what we'd like to go after. When we think about our true client strategy of being high net worth, ultra-high net worth customers, that's really how we're sizing that market.

Jay Gelb
Analyst, Barclays

Okay. Why would the target market be half the total?

Juan Andrade
EVP, ACE Limited

Well, these

Evan Greenberg
Chairman and CEO, ACE Limited

Isn't that big enough for you?

Jay Gelb
Analyst, Barclays

$40 billion is pretty big.

Evan Greenberg
Chairman and CEO, ACE Limited

You like teasing on that? How about when we get close to that target, we'll start arguing about the other $40. That's good, Jay.

Juan Andrade
EVP, ACE Limited

These are approximate numbers. The way that some of the firms out there, the consulting firms, et cetera, and the research firms identify high net worth is not exactly the way we do it. For instance, Conning and a lot of the folks out there will define anything over $1 million in value. Our homes typically are over $2 billion-$3 billion in value and higher. We do identify a subset of that high net worth market. That's really what we're looking at.

Jay Gelb
Analyst, Barclays

All right. That's helpful.

Evan Greenberg
Chairman and CEO, ACE Limited

Don't worry, Jay, you meet our target customer.

Jay Gelb
Analyst, Barclays

Oh. Actually, I am an ACE homeowners customer.

Evan Greenberg
Chairman and CEO, ACE Limited

Thank you very much.

Jay Gelb
Analyst, Barclays

I might not be your target market, though. With regard to the share buyback story-

Evan Greenberg
Chairman and CEO, ACE Limited

Buddy, you always are. Go ahead.

Jay Gelb
Analyst, Barclays

With regard to share buybacks, can you kind of clarify what the plan is for 2016 after the merger closes, and then what you're thinking about in terms of share buybacks as a % of annual earnings going forward?

Evan Greenberg
Chairman and CEO, ACE Limited

Yeah. What we've said is that for 2016, we expect no buybacks. When it gets to 2017, we'll let you know, right? We'll see how the capital develops, and we'll make that decision as we go into 2017.

Jay Gelb
Analyst, Barclays

Historically, ACE standalone-

Evan Greenberg
Chairman and CEO, ACE Limited

Buybacks are not the first thing on our mind.

Jay Gelb
Analyst, Barclays

Okay. Historically, ACE has repurchased around the equivalent of half of annual operating earnings, and Chubb was higher. Is that half level a potential starting point?

Evan Greenberg
Chairman and CEO, ACE Limited

What are you calling historic?

Jay Gelb
Analyst, Barclays

2014.

Evan Greenberg
Chairman and CEO, ACE Limited

I'm thinking the last 12 years, buddy, I don't know that you'd come to that number.

Jay Gelb
Analyst, Barclays

All right. The last one, if I can try on this one. ACE's effective tax rate in the low teens. Chubb's is in the mid-20s, including the benefit for Chubb of a big municipal bond portfolio. Putting those two things together in year one after the transaction, is it reasonable to expect that the new ACE Chubb would have a higher tax rate than ACE on a standalone basis?

Evan Greenberg
Chairman and CEO, ACE Limited

Yeah, that's the way we've planned it, right? We've said that we don't expect or we haven't built into our plans any changes to the reinsurance. As you know that our view has been this deal stands up without that. That's the way we're going forward.

Jay Gelb
Analyst, Barclays

That's what I thought, too. Thank you.

Evan Greenberg
Chairman and CEO, ACE Limited

No material on reinsurance.

Operator

We will take our next question from Sarah DeWitt with J.P. Morgan.

Sarah DeWitt
Analyst, J.P. Morgan

Hi, good morning.

Evan Greenberg
Chairman and CEO, ACE Limited

Good morning.

Sarah DeWitt
Analyst, J.P. Morgan

Just to follow up on the tax question. I would think there would be a substantial opportunity to put in some internal quota share reinsurance and gain some meaningful savings on the tax side as well. Could you elaborate on why that wouldn't be the case?

Evan Greenberg
Chairman and CEO, ACE Limited

No. We're not going any further with that line of thinking. If you want to elaborate on why you think there is that opportunity, we're listening.

Sarah DeWitt
Analyst, J.P. Morgan

Okay. Yeah. I wouldn't think it'd be like you to leave any money on the table. I think that would be a meaningful additional revenue stream in addition to the strategic sense of the deal.

Evan Greenberg
Chairman and CEO, ACE Limited

Sarah, I think you're not thinking of it the right way, not the way we think about it. We don't do internal reinsurance for tax planning purposes, and we never have. We do it for capital management purposes, and we do it around how we manage our risk exposures and where we pool capital and therefore pool risk so that we can manage volatility and we can manage our capital exposures that are spread around the world to be able to take the risks we take locally. If you think that way about it and you put your head around that, I think that then that leads you to a whole other line of thinking, and I think you then understand why we're not going to expand on that on the call.

Sarah DeWitt
Analyst, J.P. Morgan

Okay. Fair enough. Just the unfavorable development in the A&H business. Could you just elaborate on what drove that and how we should be thinking about the run rate life earnings going forward?

Evan Greenberg
Chairman and CEO, ACE Limited

Well, I think the A&H, we had a positive prior period development last year. We just can't project reserve development. This year, $6 million, it was noise, and there's nothing systemic. It was in a portfolio where we just saw that it's quite profitable portfolio, but the loss ratio was running a little bit higher in there than we had estimated, and so we adjusted for it and just raised it.

Sarah DeWitt
Analyst, J.P. Morgan

Okay, great. Thanks for the answers.

Evan Greenberg
Chairman and CEO, ACE Limited

You're welcome.

Operator

We will take our next question from Vinay Misquith with Sterne Agee CRT.

Vinay Misquith
Analyst, Sterne Agee CRT

Hi, good morning. The first question is on the soft issues with integration. I'm sure you're doing a lot with the details, but just a big question on the cultural integration. Evan, would it be helpful to hear from you as to your own experiences and what's being done on a firmwide basis to integrate two very different cultures?

Evan Greenberg
Chairman and CEO, ACE Limited

I have to tell you, the more we get in and look, the more we work together, the more in my mind, and I think in the mind of my colleagues, and I believe in the mind of our Chubb colleagues, those who've been working together, the cultural differences, there are far more cultural similarities than cultural differences. I think the differences have to do a lot with simply speed and have to do with, in some areas, what we consider what management responsibilities or supervisory level responsibilities, how broad are your responsibilities. I think what's so similar is our striving to execute with excellence. We both put a lot of pride on technical excellence, whether it is in underwriting or in claims or in product or in actuarial or in accounting. I think you find that's one of the things we're seeing.

Each one comes to the table and has sniffed the other one out as to how are you about, how detailed are you, and how deeply do you think about it? I think we find that the similarities are gratifying. When we listen to each other's objectives and what you concentrate on and focus on to execute your plans, what's important to you, speak in very similar ways. When we think about opportunities, we see it in a similar way. Chubb is an older company and has some of the attributes that we admire of an older company that is more mature in some ways in its processes and capabilities. I shout out claims to some degree, but more training and development, and some areas like that. ACE has invested more in technology. I don't mind saying that. As an example, we're both deep into data analytics.

Culture requires, now to answer your question directly, it requires leadership and management to be extremely visible in the behaviors and exhibiting the behaviors that they expect of everyone else. It's not just what you say, it's how you do it. People watch your actions, then they listen to the exact words you use, not your description of culture, but how you live the culture. That is true of the senior-most leadership and how we all display it. That then is emulated by the leaders at the next level and on down, and it cascades. That we are all vigilant to reinforce that is important.

Yes, at the same time, we have groups working on what I'll call the more mechanical ends of it, of language that we use in common so that we know what each other's saying, of being clear of here are some of the behaviors that we all admire and should accelerate. What our brand identity is together. We give ourselves a name of a meaning behind the name of Chubb. Those are all things that we're paying attention to, and that will happen here. Finally, culture is also built on shared experiences in my experience. That is the more people work together and have shared experience together, that's what builds a common team spirit between yourselves.

That's how you take from what starts out as a little more sterile to absolute familiarity and where people really are one because they've gone through it together, and you can't short-circuit that. You can try to help it to happen, and create those experiences. That'll happen over time. You pay attention, and you be patient about that part.

Vinay Misquith
Analyst, Sterne Agee CRT

Okay, that's helpful. The second question is on the small commercial initiative. My thoughts or my views about small commercial is that it's more for low touch business versus maybe the middle market to the higher end, which is more high touch, and that small commercial is driven by technology. Could you help me understand how long do you think it would take to build up your technology, and what sort of investment do you think it would entail for you to be a meaningful player in small commercial?

Evan Greenberg
Chairman and CEO, ACE Limited

Stay tuned, Vinay. We're not going any further with a roadmap.

Vinay Misquith
Analyst, Sterne Agee CRT

Okay, all right. Thank you.

Evan Greenberg
Chairman and CEO, ACE Limited

You're welcome.

Operator

We will take our next question from Jay Cohen with Bank of America.

Jay Cohen
Analyst, Bank of America

Yes, thank you. A lot of my questions have been asked. One other question. Phil, I think you talked about a run rate of $540 million for investment income. I believe last quarter was $550 million, although the new money rate is still the same at 2.9%. It's not a big number, but what changed in the interim?

Evan Greenberg
Chairman and CEO, ACE Limited

We have to make estimates of calls and private equity distributions, and in our view, the portfolio is turning over to the new money rate, even with the additional cash flow.

Philip Bancroft
CFO, ACE Limited

FX too.

Evan Greenberg
Chairman and CEO, ACE Limited

Yeah, we have FX as well. We had it this quarter.

Philip Bancroft
CFO, ACE Limited

Yeah, rates are-

Jay Cohen
Analyst, Bank of America

Got it. Makes sense.

Philip Bancroft
CFO, ACE Limited

Dollar has strengthened more too, Jay.

Jay Cohen
Analyst, Bank of America

Got it. Thank you.

Operator

We will take our next question from Ian Gutterman with Balyasny.

Ian Gutterman
Analyst, Balyasny

Hi. Thank you. Evan, first, I just wanted to clarify. I believe you said that you hope to close the deal in early first quarter, and if I recall last call, you just said first quarter. Was I not listening closely enough last quarter, or was that a change?

Evan Greenberg
Chairman and CEO, ACE Limited

Ian, it's like Kremlin watchers. There's no change, okay?

Ian Gutterman
Analyst, Balyasny

Okay.

Evan Greenberg
Chairman and CEO, ACE Limited

No change of sentiment. We're not worried about it. Yes, first quarter.

Ian Gutterman
Analyst, Balyasny

Got it. Okay. Just see how you have obviously got through some approvals already, I don't know if that sped things up. Okay. I also wanted to ask on the personal lines, just to understand a little bit better the difference between how you go to market with Chubb and the Fireman's Fund. If I understood the way you were saying it, under Fireman's, essentially, that name doesn't exist anymore, right? You're just going to market everything. When they renew, it becomes ACE. If you're going to have two separate ACE Paper in the market going forward, I just know when I've shopped before, right? You get four or five names that get shown to you. It's not like you get 20 like a standard market personal auto.

How in the agent's mind, are they going to have a representative from ACE and a representative from Chubb that they are going to deal with? How do you not confuse the agents, I guess, is what I'm trying to get at, if they're going to have two separate brands.

Evan Greenberg
Chairman and CEO, ACE Limited

Ian, it's really simple. They're going to have one Chubb person call on them. I'm going to ask you a question about your homeowner's insurance. Here's your test, buddy.

Ian Gutterman
Analyst, Balyasny

Okay.

Evan Greenberg
Chairman and CEO, ACE Limited

You have an insurance company that you bought it from. Do you know the statutory company name on the paper, the actual statutory company name? For instance, you buy from Chubb, you're buying Federal paper most of the time.

Ian Gutterman
Analyst, Balyasny

Right.

Evan Greenberg
Chairman and CEO, ACE Limited

Do you know it's Federal? Do you buy Chubb?

Ian Gutterman
Analyst, Balyasny

Understood. Okay. Okay. You're not going to have two separate-

Evan Greenberg
Chairman and CEO, ACE Limited

In this case-

Ian Gutterman
Analyst, Balyasny

Okay.

Evan Greenberg
Chairman and CEO, ACE Limited

There's going to be under the Chubb brand umbrella, multiple statutory entities.

Ian Gutterman
Analyst, Balyasny

Okay.

Evan Greenberg
Chairman and CEO, ACE Limited

If you already have a statutory, if you bought from Chubb, you're going to still have Chubb, and there's going to be one Chubb representative calling on your agent who's servicing you. I hope you're going to be one of our clients.

Ian Gutterman
Analyst, Balyasny

I already am, so.

Evan Greenberg
Chairman and CEO, ACE Limited

The underlying paper won't change. It may still say ACE American as an example.

Ian Gutterman
Analyst, Balyasny

Okay.

Evan Greenberg
Chairman and CEO, ACE Limited

Say Federal. That's the only thing we're saying. You have to distinguish the statutory. That's it.

Ian Gutterman
Analyst, Balyasny

Understood. Okay. I wanted to make sure you weren't going to market with Chubb.

Evan Greenberg
Chairman and CEO, ACE Limited

Oh, no. We haven't lost our minds.

Ian Gutterman
Analyst, Balyasny

Got it. Okay. That's what I was worried about. Okay. Got it.

Evan Greenberg
Chairman and CEO, ACE Limited

Boy, you have had two where there's been an emotional and an intellectual test here that you're concerned about us right now.

Ian Gutterman
Analyst, Balyasny

I am a Chubb client, I just want to make sure you're not going to take away my sewer backup from me.

Evan Greenberg
Chairman and CEO, ACE Limited

Your file is on Juan's desk today.

Ian Gutterman
Analyst, Balyasny

Evan, just lastly, you mentioned the asbestos usual analysis in Q4. Just given any changes you're seeing in the environment. We've seen, I think, from others charges continue to tick up a little bit. It sounds like there's a little bit of the typical increase in defense costs and maybe a little worse. Maybe we're getting more real mesos as people are living longer. Any color you can provide on it? Is this sort of business as usual, or does it feel like things have gotten a little worse?

Evan Greenberg
Chairman and CEO, ACE Limited

I think business as usual in what remains just a hostile environment. The liabilities are long dated and they're in runoff. We don't see change to the environment. The legal environment has been hostile for years, and that remains. The mortality tables and mesos living longer has been baked into the thinking in that environment. You're right. That is something we've been living with as a dynamic. The plaintiffs going to more peripheral industries and defendants, whether it's pump manufacturers or those who make flooring, has been going for a number of years. What you end up with in development is really case specific as the cases ultimately develop and settle, which is claims work much more than it's actuarial work.

Ian Gutterman
Analyst, Balyasny

Got it. Okay. Great. I think that's all I had. I'll let someone else take it. Thanks.

Evan Greenberg
Chairman and CEO, ACE Limited

Thanks.

Karen Beyer
SVP of Investor Relations, ACE Limited

The operator will take questions from one other person, please.

Operator

Excellent, we will go next to Brian Meredith with UBS.

Brian Meredith
Analyst, UBS

Yes, thank you. Evan, just a quick question here. Last quarter, I think you mentioned that even with the FX, you expected to see mid-single digit revenue growth in the P&C business through year-end. It doesn't look like that's achievable. What's changed?

Evan Greenberg
Chairman and CEO, ACE Limited

FX.

Brian Meredith
Analyst, UBS

It's FX is just worse than you-

Evan Greenberg
Chairman and CEO, ACE Limited

Yeah.

Brian Meredith
Analyst, UBS

-thought it was.

Evan Greenberg
Chairman and CEO, ACE Limited

FX is worse and that's primarily it. Asia and Latin America economically are a little slower. You see some softness there, but that impacted us in the third quarter on the margin, but marginally. It was more FX was worse than It took another leg down. The dollar took another leg up.

Brian Meredith
Analyst, UBS

Got you.

Evan Greenberg
Chairman and CEO, ACE Limited

You saw that.

Brian Meredith
Analyst, UBS

Yep.

Evan Greenberg
Chairman and CEO, ACE Limited

That was not in what we had forecasted. We did not anticipate that.

Brian Meredith
Analyst, UBS

Understood.

Evan Greenberg
Chairman and CEO, ACE Limited

Not that we would've.

Brian Meredith
Analyst, UBS

Great, next question. What other regulatory approvals do you still need to close the Chubb transaction?

Evan Greenberg
Chairman and CEO, ACE Limited

Well,

Brian Meredith
Analyst, UBS

Any major ones?

Evan Greenberg
Chairman and CEO, ACE Limited

Sure. We need insurance department approvals.

Brian Meredith
Analyst, UBS

Okay. Form A files. Okay.

Evan Greenberg
Chairman and CEO, ACE Limited

Six or seven states. Six or seven countries. Six or seven. Joe. Go ahead.

Joseph Wayland
EVP and General Counsel, ACE Limited

We need approvals from six or seven state insurance departments, and we need approvals from about the same number of foreign regulators as well.

Brian Meredith
Analyst, UBS

Okay. Last question, Evan. ACE is known as a very efficient operator out there as one of the insurance company. I'm just curious, when you look at Chubb, what disciplines or what areas do you think you could make them more efficient? Are there areas that you kind of identified? Not so much merger synergies, but more what Chubb does.

Evan Greenberg
Chairman and CEO, ACE Limited

I don't know enough yet. I can tell you one thing, that they are thoughtful underwriters, thoughtful leaders that way in how they think about their domain and their business, and we've seen that. They're thoughtful in how they manage claims and a lot of expertise. I doubt we're going to lend a lot of benefit to their fundamental underwriting thinking. I think they'll be colleagues, and it'll be on the margin that we'll each find it. I think some of our rigors and process around enterprise risk management and how we think about it, and how we think about concentrations of exposure, and how we think about using our own capital and industry capital to manage that, I think that putting the two together, we will gain from that.

I think we'll both gain from the insights over time, it's not like throw the switch, into the data and analytics of the two of us in that regard. I think that Chubb has deep distribution knowledge and experience in agency that will help us, help ACE. On the other side of the coin, ACE has very broad distribution capabilities and experiences in other channels of distribution, including direct response. We have technology in those areas that I think over time, we will mix and match for each other and help improve our overall distribution management.

Brian Meredith
Analyst, UBS

Great. Thank you.

Evan Greenberg
Chairman and CEO, ACE Limited

Thank you.

Karen Beyer
SVP of Investor Relations, ACE Limited

That's all the time we have today. Thank you everyone for your time and attention this morning.

Operator

This does conclude today's conference call. Thank you again for your participation, and have a wonderful day.