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Deutsche Bank's 32 Annual Media, Internet & Telecom Conference

Mar 12, 2024

Operator

Welcome everyone to our lunch keynote this afternoon. I'm Bryan Kraft, and I'm really pleased to introduce Jessica Fischer. Excuse me, Jessica Fischer, the CEO of Charter. We've only done this a few other times.

Jessica Fischer
CFO, Charter Communications

Right.

Operator

So that's,

Jessica Fischer
CFO, Charter Communications

Thanks you.

Operator

CFO of Charter Communications. So Jessica, thanks so much for joining us.

Jessica Fischer
CFO, Charter Communications

Happy to.

Operator

I really appreciate you making the trip down.

Jessica Fischer
CFO, Charter Communications

Thank you.

Operator

There's a lot going on at Charter, including transformative investment initiatives, the evolution of the video product, continuing to drive convergence. Can you just walk us through the company's priorities and the areas that you're focused on this year as a management team?

Jessica Fischer
CFO, Charter Communications

Yeah. So the big focus remains on our key initiatives, evolution, expansion, and execution. When I think about evolution, it actually has multiple parts that you mentioned, right? The first one being our network evolution plan, where we'll be able to upgrade to multi-gigabit speeds in the downstream and a gigabit in the upstream for the low cost of $100 per passing. I think that's important in terms of how we think about the marketing claims that we'll have about as a company going forward. And also important in the connectivity that we'll provide, ubiquitous service that I think can drive the next generation of products, that will ultimately drive broadband usage across the network, which increases the value of our product as well.

The second piece in evolution is really thinking about mobile, and we continue to grow mobile extremely well, and we can make mobile service better by coupling it with the connectivity that a customer has to our Wi-Fi, and then coming after that, to our CBRS network. And so we're really excited about the continued path we're forging around convergence and mobile products in that space. And then finally, when you think about video and what we're doing there, making sure that we can drive value to video packages by making sure that customers don't have to pay twice for content, and by creating packages that provide value at prices that customers can afford, or are willing to pay.

And delivering all of those, you know, over a seamless, integrated platform where you can watch linear and VTC right next to each other, and really a very user-friendly experience for the consumer via Xumo. So that's on the evolution front. On the expansion front, you know, that also continues to go well. We had almost 300,000 new rural passings that we added last year, 450,000 that we plan to add in the coming year. Those projects continue to perform well, and we provided some additional data in our quarterly results that hopefully is helpful to people in demonstrating just how high the IRRs are on those projects as we build them. And then finally, on the execution front, here I'll talk a little bit more about digitization.

You know, we have a number of projects in 2024 that are focused on improving digitization, both in what I would say are the typical digital channels, and in terms of the tools that we provide to our frontline customer-serving professionals, whether they be in the field, or customer service or sales agents, that I think will improve the efficiency of our interactions with customers. So we'll improve both customer service and improve cost efficiency of those interactions. And so you bring those together, and I think the initiatives that we're working on are going to be really great for the long term of growth at Charter. Although we're very focused on those long-term initiatives, I have to recognize that we also have challenges in the short term, right?

The laser focus on continuing to compete well, in what is an overall competitive environment. We're preparing for the possibility of the ACP program not receiving additional funding, and what we'll do in those circumstances. Very focused on how it is that we drive and deliver results, including EBITDA growth in the short term, while we continue to focus on those long-term initiatives.

Operator

Great. That's a great overview. Why don't we get into more detail on some of those areas? Maybe to start with broadband competition and, and the ARPU outlook. The competitive environment in broadband and the impact on the growth outlook has been obviously a major focus for investors. What are you seeing now from a competitive standpoint? Have there been any changes since your earnings call in January?

Jessica Fischer
CFO, Charter Communications

You know, I think that the competitive environment, it continues to be very competitive. That being the case, you know, we offer products that have high quality that we sell at a price that's a value for consumers, and I think we continue to compete well there. But the environment is still quite competitive.

Operator

Yeah. Are you beginning to see any slowdown in competition on the fixed wireless side? I mean, we saw T-Mobile raise price earlier this year. So, you know, they've talked about their net ads coming down. I was wondering if you can see that, that's visible to you in the marketplace.

Jessica Fischer
CFO, Charter Communications

You know, I think it's too soon to tell-

Operator

Mm-hmm.

Jessica Fischer
CFO, Charter Communications

sort of what happens or what results happen from the price increase itself. But I think it points out two things are worth noting.

Operator

Yeah.

Jessica Fischer
CFO, Charter Communications

One is that, when you combine the internet and mobile products, we were a price leader already, before they took those price increases in fixed wireless. I think we continue to be a price leader when you put the two products together. And we certainly believe that we can continue to sort of grow share in the market by continuing to lead pricing in that way.... The second one is when you think about what's happened with fixed wireless, all of the providers who are offering fixed wireless are offering it at a price that assumes that there's no capital cost associated with that product, right? That it's sort of excess capacity, and so I might as well sell it as so there's no capital load.

And the reality is that Spectrum is a constrained asset and that it's a costly asset on top of that, right? And so the things that can come out of that on the other side are one of two things. One is that you can sort of reach those capacity constraints, and then you have to bring your customer count back down. Or the other is that you can start pricing the product consistent with the amount of data it uses, which is 30 times what you used for a wireless mobile line.

It's the combination of those things that sort of leads us to believe that in the long term, we're going to get a good share of those customers back, because the reality is that it's not a costless product, that the Spectrum has a real cost.

Operator

Yeah. What about on the fiber to the premises side? Are you seeing any slowdown in competitive build activity? You know, what's the velocity of those competitive builds been like? You know, maybe look back past, you know, over the past few years and, you know, if you could talk about how that velocity has changed and, you know, particularly more recently.

Jessica Fischer
CFO, Charter Communications

You know, in terms of total velocity, I don't, I don't think that we've seen a big, a big change. There are quarters where there's volatility, so where we might see it come up and down. There's volatility across carriers as to who's building in a particular quarter. But we haven't yet seen a change in sort of the velocity of total fiber overbuild. And, you know, it's interesting. I think that many of the passings, well, perhaps I think that they're reaching the point where the passings that were the least expensive to build, and that were in the best demographic, footprints, have already been built.

Operator

Yeah.

Jessica Fischer
CFO, Charter Communications

I think as you get into those next rounds of passings, the passings become more expensive, or it's harder to reach penetrations. Certainly, I think we've seen some activity in the market that leads me to believe that people are struggling to reach the penetrations that they had intended for those passings. The cost of capital now is higher than the cost of capital was when a lot of those overbuilds were announced. You know, my hope is that the combination of those things should come together to say that there's overbuild that probably shouldn't be done, and so we should see a decrease in the velocity, but we haven't yet.

Operator

Okay. Your company is always focused on a revenue growth algorithm that is balanced volume and ARPU. What's your philosophy and approach to driving ARPU growth through both rate increases and mix?

Jessica Fischer
CFO, Charter Communications

You know, our philosophy hasn't changed, so we continue to believe that the best way to generate the most revenue from our network is to have the most customers buying the most products. To do that, we believe you have to have high-quality products, and you have to put them on the market at attractive prices. But I do think on the other side of that, you know, we haven't been afraid to push through inflationary price increases where that's appropriate. Because of our long-term philosophy around pricing, I think that we have more space than some of our peers and competitors to be able to push through inflationary adjustments where it's necessary.

And from the mix perspective, you know, we haven't gone after some of those higher tier mix customers to the extent of some of our peers and competitors, so I think that there's some space there, as well, from an ARPU perspective.

Operator

Okay. Maybe we could talk about CapEx and network evolution and rural expansion a bit. You're in this, you know, capital investment cycle that has increased CapEx from about $8 billion in 2021 to a little more than $12 billion in 2024 and 2025, based on your guidance. You've been generous enough to guide out to 2027 on CapEx. And when you- you expect to return, I think, $8 billion in 2027 or in that range, and that excludes any BEAD projects that you might secure. Can you just talk about the visibility you have into that CapEx decline, being that it's a few years out? And is there anything other than BEAD that, you know, could cause some variability or cause it to be higher for longer?

Jessica Fischer
CFO, Charter Communications

Yeah. So I think there's a lot of visibility. If I break it into pieces, and you talk about sort of core capital expenditures, excluding line extensions, there we have a network evolution project, that is finite, right? And where we've talked about pricing, and I think we have some comfort around what we'll spend on that project. And on the back end of that project, you have a network that has greater capacity, and where you've replaced the oldest active components of the network, as well as, some of the older plant components of the network. And so I think through that process, you actually build yourself some space where there's a, you know, a handful of years where you have a lower sort of core CapEx requirement, related to the work that you did on network evolution.

On the line extension side, certainly when I think about rural, we've made the commitments in rural that are reflected, largely, in the outlook that we gave. We're far enough along in those projects that I have a pretty high level of comfort, around the cost of the project. And so I also think that that piece is pretty well banked. You know, based on what you have in overall activity in the housing market, you can have some variation in that remaining piece of line extensions, but that's never been a huge sort of driver of CapEx one direction or the other. And so I think when you put those things together, excluding BEAD,

Operator

Right.

Jessica Fischer
CFO, Charter Communications

-which we left out, I think that we're very comfortable with the outlook. There's certainly nothing that we see on the horizon that I would say can meaningfully put us off track from what we laid out.

Operator

Okay. You mentioned network evolution in your opening remarks. Maybe you could talk a little more about how those will strengthen Charter's competitive position, the customer value proposition, and if you could talk about the durability of that network advantage as you see it.

Jessica Fischer
CFO, Charter Communications

Yeah. So really there are two ways that network evolution helps us competitively. The first one is just thinking about the marketing claim component, right? So you're going out, you'll have multi-gigabit speeds in the downstream, at least a gigabit in the upstream. And in addition to that, across most of the footprint, you have what we call remote OLTs that sit inside the node, that give us the ability to do a success-based fiber-to-home connection, which really gives you a marketing claim that I think has a lot of durability, in terms of being able to, to compete well in that space. The second thing that you have, is what you do from a products in the market perspective, right? So when fiber upgrades, fiber is always upgrading, a portion of the footprint.

Because of that, there's not enough total addressable market for some of the products that will really consume a lot more bandwidth to be able to come to market and have what they need. Cable, on the other hand, is going to upgrade, I think, well, we will, and I think many of our peers, almost everywhere. So you really have a total addressable market that allows for products to be produced that will consume more bandwidth. That additional consumption is well supported by our network. I think those products will work better on our network, and that increases the gap between our product and a product like fixed wireless that is less reliable and less fast in terms of what they can produce.

So I think that it's helpful in our competition, both with fiber and with fixed wireless, in a durable way to sort of generating competitive value going forward.

Operator

Talk about your experience with the RDOF rural build-out. It looks like you've had a lot of success in penetrating these areas fairly quickly after they become available for sale. Maybe if you could talk about, you know, the return on the rural builds and how they're tracking to your original business case, and if there have been any variables that have deviated from your plan one way or the other.

Jessica Fischer
CFO, Charter Communications

Yes. We're really happy with how rural is performing. If I sort of go through the components, how you get to the return, right? From a cost perspective, in spite of the fact that we committed to these builds back in 2020, where we were in a very different market space, we're running at a cost per passing that I think is gonna be consistent with what our commitment was back then, right? So that's good news. From a penetration perspective, then, we're hitting 40, just under 40% after six months, over 50% on our stuff that's been 12 months and longer. And in both of those segments, you have penetrations that are continuing to grow, which I think you could see from the information that we put out.

And so that is ahead of the expectations that we had when we originally laid out the plan. And I think we're really happy with the penetrations that we're getting across those markets. From an ARPU perspective, I think we're continuing... We're performing quite well there as well. And if you think back to when we made the commitment, we didn't have nearly as large a mobile business as we had today. And so our ability to sell mobile into those passings was not really part of the math-

Operator

Yeah

Jessica Fischer
CFO, Charter Communications

... at that point in time. So I think those ARPUs are also performing quite well relative to our expectations. And I sort of boil it down, as we do, to thinking about, well, how much cash flow per passing are you producing, right? Which is, which is, I think, going really well. So all of the ways in which things have been surprising at this point, I think are upside. There were, you know, on the, on the cost side, maybe some puts and takes that got us there, but, but I think we're in a really good place. I don't want, though, anyone to interpret this the wrong way, so I'll say our, our expectation of those mid- to high-teens IRRs on the total project are still the same as they-

Operator

Yeah

Jessica Fischer
CFO, Charter Communications

... as they were before. I wouldn't change the guide around them. But I do think it's going really well.

Operator

Okay, great. Current state of BEAD right now, can you talk about, you know, what you're seeing in terms of the states finalizing the rules versus those that are still working on them? Do you have a sense for how broad Charter's participation will be in these state-level BEAD processes at this point? I saw you won some in Alabama recently, I think.

Jessica Fischer
CFO, Charter Communications

Yeah. That would have been state grant, not, not BEAD yet.

Operator

Not BEAD. Okay.

Jessica Fischer
CFO, Charter Communications

But we continue to bid on state grants sort of across the board.

Operator

Right.

Jessica Fischer
CFO, Charter Communications

On the BEAD side, I think most states are still working through their rules. The real question is, in order to make those rules conducive to private investment by a skilled provider, like what we are, the states need to request some waivers from NTIA, from NTIA, and NTIA needs to grant those waivers. I do think I'm hopeful that we'll get a good contingent of states sort of in that process. We won't have great visibility to how much BEAD we're committed to until the process is a fair bit further along.

But I think there's enough opportunity out there, and I think there are enough states now sort of working toward having that set of rules that'll be conducive to private investment, that I'm confident that there will be sort of some investment for us to go get, and that the returns on those investments, I think, will be good.

Operator

Okay.... Let's turn to ACP. I mean, you, you mentioned early in the discussion about, you know, there's obviously some near-term, noise around that, that you have to work through. So the end of funding for ACP has, you know, been a concern for investors, given the exposure that you have. I guess first, what are the chances at this point that the program gets renewed or... And then secondly, if it's not renewed, you know, how are you gonna manage the process, around those customers?

Jessica Fischer
CFO, Charter Communications

Yeah. You know, ACP has been great for consumers who struggled with affordability, both in getting them connected to broadband and in keeping them connected to broadband. I think that the issue of whether ACP is renewed is a bipartisan issue. I think there's support on both sides for getting it there. We need leadership to actually attach it to a bill, and so I'm hopeful that that happens because I think that it's the right thing to do, and the support for it is there. But the time is coming when they're going to need to do that or it's going to be disruptive to consumers, right? From our perspective, on the other side of that, to this question, like, what is it that we do?

We have a highly skilled sales and retention workforce. We have a mobile product that can save people hundreds or even thousands of dollars. I think that we will sort of use the full might of that force to try to keep as many customers connected as we can. But without a doubt, it won't be disruptive. The other piece that I might sort of take a step back and say is that, you know, ACP, while it might create short-term volatility, if its funding is not renewed, it's not an impediment to long-term growth, right? So our belief about the long-term trajectory of the business and our ability to grow the business in the long term isn't impacted by what will ultimately be a short-term issue, if it isn't refunded.

It feels like the valuation impact in the market is outsized relative to the actual number of customers who are at risk. But I think that we'll be prepared. We'll work our way through it. It'll disrupt customers in the meantime, but we'll do it.

Operator

Is there a certain date that if this doesn't get renewed, then, you know, you just have to kind of move and-

Jessica Fischer
CFO, Charter Communications

You know-

Operator

There's no turning back?

Jessica Fischer
CFO, Charter Communications

I don't have a date to sort of put as a line in the sand, but I would say that the closer you get to the date when the subsidy has to stop showing up on customers' bills-

Operator

Okay.

Jessica Fischer
CFO, Charter Communications

Our business is complex; it's complex, right, to implement against something like that. And so, it is much more difficult if there is not a window of some time prior to when the actual sort of-

Operator

Right

Jessica Fischer
CFO, Charter Communications

... adjustment has to start coming off a bill to implement in a way that doesn't end up being disruptive to consumers.

Operator

That funding is exhausted in what? April, is it?

Jessica Fischer
CFO, Charter Communications

April.

Operator

Okay.

Jessica Fischer
CFO, Charter Communications

Mm-hmm.

Operator

Is there a certain date, or is it-

Jessica Fischer
CFO, Charter Communications

I don't know.

Operator

I don't know. That's fine. Sorry. Okay. Well, why don't we move on to mobile? That was a helpful discussion on ACP. You've been, you know, really growing mobile subscribers and have had a lot of success since launching the product almost six years ago, and especially after launching Spectrum One in the fourth quarter of 2022. What's the growth opportunity you see for mobile and over the next five to six years? What are all the benefits, you know, that accrue to the business from providing mobile service?

Jessica Fischer
CFO, Charter Communications

The growth opportunity is large. I think mobile can make up a meaningful portion of our EBITDA growth over the next five-six years. If you think about it, there are 130 million mobile lines in our footprint. We currently have around 8 million of those lines. The share of growth additions that we're taking in the market is much larger than our share of those mobile lines, even sort of in the setup we have today. I think we don't yet have the full brand acceptance of, like, people believing that we're a real mo-

Operator

You can do it.

Jessica Fischer
CFO, Charter Communications

Mobile carrier. Yeah. So I think as that brand acceptance increases, that the value message becomes stronger.

Operator

Yeah.

Jessica Fischer
CFO, Charter Communications

I think our product actually works better, right? Because of the ability to backhaul, or to offload to our Wi-Fi, and then CBRS network. And I think our service infrastructure continues to improve and to get more efficient, so I think you can also sort of increase margin on the mobile product. All of those things come together to say that I think that mobile is an important part of the business, and I haven't even talked yet about the impact it has on broadband, right? I think mobile on its own is a valuable component of the business.

Operator

Mm-hmm.

Jessica Fischer
CFO, Charter Communications

But then I think the impact that it can have on broadband and reducing churn of customers who take both products is also impactful. And so I think it's a really important an important piece of the business and an important piece of our story-

Operator

Yeah

Jessica Fischer
CFO, Charter Communications

... going forward.

Operator

The pace of quarterly mobile net adds, it's moderated a bit from the peak a year ago, which I think was to be expected, you know, as Spectrum Mobile seasoned. Do you see opportunities to reaccelerate net adds? Would you look at the fourth quarter pacing as a reasonable way to think about net adds going forward?

Jessica Fischer
CFO, Charter Communications

So even at that slower pace, like the fourth quarter was a great quarter as well-

Operator

Yeah

Jessica Fischer
CFO, Charter Communications

For mobile line net adds. You know, overall activity matters. We've acknowledged that there's been a slowdown in growth adds in the broadband business. That also slows, to some extent, growth in the mobile business.

Operator

Mm-hmm.

Jessica Fischer
CFO, Charter Communications

... to the extent that activity increased in the broadband business, I think that would increase our growth in the mobile business. In addition to that, you know, the marketing engine is always out there trying to tweak the message, to tweak what we're doing. And so I think that there will be opportunities. I don't know what they are exactly yet, but that also could take us back to where we were before. But in the meantime, I think we're growing mobile at a really rapid rate. We're happy with the progress that we're making in the business.

Operator

Yeah.

Jessica Fischer
CFO, Charter Communications

And so I think it continues to be good.

Operator

Okay. At the investor event you had back in December of 2022, you had talked about mobile margins, excluding SAC, approaching 20%. Can you talk about how the economics have evolved since then and where you see those economics headed in the future?

Jessica Fischer
CFO, Charter Communications

Yeah. So we've since then, I think we do see a steady sort of increase in the mobile margins, ex SAC, that we've had. Some of that is, as I said, growing the efficiency of our customer service infrastructure, integrating it better back into our cable infrastructure, as well as just improving the service that we're able to provide to customers. Some of it is related to offloading more data onto our own networks through some of the product feature sets that we've added and the connectivity to Wi-Fi, and pushing some of that traffic back to Wi-Fi. That I think eventually we'll be able to do more of with CBRS, so that'll also be helpful. And so the mobile business, you know, we've had... We've grown so fast.

We've had high customer acquisition costs. We've had the drag from the Spectrum One free line offers, which sort of rolls off over the course of this year. But I think that sort of as you have that, that revenue growth from that base, as we continue to, to have the cost profile be better, and as the service revenue of the line base, becomes larger relative to the customer acquisition costs and the potential for sort of continued financial growth from that business is high.

Operator

Right. Okay. You mentioned CBRS. Where is Charter in the process of bringing that Spectrum to market? Is the previous estimate you had for one third of the MNO traffic today shifting to CBRS still what you expect?

Jessica Fischer
CFO, Charter Communications

Yeah, we've built out the Charlotte market, so that market is active with CBRS service. We have a second market planned for this year. The capital expenditures that you need to deploy CBRS aren't huge, but in the context of knowing that there are limits around sort of our total CapEx, as well as limits around the amount of executive attention that you can apply across multiple projects, we haven't done as much of our investment in CBRS yet. I think that, you know, that doesn't mean that we won't. CBRS continues to be a project that will have good ROI. As we grow more and more mobile customers, the ROI actually gets better. And I think it actually gives us a structural cost advantage in the long term.

You know, we can build CBRS, and we can use Wi-Fi to offload in the densest areas where our customers are using the most data, and then rely on the mobile network in those areas that are less dense and where that investment doesn't make sense, which I, which I think will make us cost advantaged in the long term. So eventually, I think that we will sort of roll out more CBRS, the Spectrum that we, that we purchased. I think the target that we had around that remains sort of a good overall target.

Operator

Okay.

Jessica Fischer
CFO, Charter Communications

The timing will be seen.

Operator

Okay, understood. Let's get back to where it all started, the video business. Video ecosystem is undergoing a great deal of change right now, and you've been adapting the strategy and response. Can you talk a bit about how you're advancing the video strategy with Xumo, the inclusion of streaming apps from Disney and Univision with those renewals, and, you know, how you put them in the programming tiers? I think it's really interesting, if you could maybe talk about that a bit.

Jessica Fischer
CFO, Charter Communications

Yeah. Our strategy around video is all about bringing value to consumers, right? So going to programmers and saying: Look, we're not willing to make consumers pay twice for the same content in linear and direct-to-consumer. Going to them to ask for the flexibility to be able to size packages, both for what consumers want, and for what they can afford, are both about bringing value to the customer. And then from a delivery platform, you have Xumo, where you have seamless integration and the ability to provide that linear and direct-to-consumer content, in a way that's easy for the customer via the voice remote and via content forward presentation. And it all comes together. You know, the margins in the video business are challenged.

Operator

Yeah.

Jessica Fischer
CFO, Charter Communications

But if you can bring a product to customers that create value for them, that customer becomes stickier. And so you can, you can create value through the video business, also in the broadband business, right? By, by creating a stickier customer base. And so we're, we're on the road there, trying to make a video product that, that works well for consumers, and that can be resilient to the broader sort of market forces going forward.

Operator

Speaking of new products for consumers, what are your thoughts on the new sports bundle recently announced by Disney, Fox, and Warner, commonly now referred to as Spulu? How does it impact your approach with those programmers, and what do you think of the value proposition of that product to consumers?

Jessica Fischer
CFO, Charter Communications

... I certainly understand the attractiveness of wanting to be able to offer a sports content bundle, sports-only content bundle to consumers. That's exactly the kind of pro- programming flexibility that I was talking about-

Operator

Right.

Jessica Fischer
CFO, Charter Communications

-that we've been looking for, right? And I'm glad that they finally agree that that's a good genre-based packaging is a good outcome. That being said, I mean, the Hulu venture itself, right? If you're a real sports fanatic, it doesn't have all of the sports content, and I think even this week you've had some folks up talking about that people would have to bundle it with other products to get there.

Operator

Right.

Jessica Fischer
CFO, Charter Communications

And the reality is, if what you want is a bundled sports product, I think we continue to have the best one that's available in the market, and certainly, I think if programmers are after flexibility to be able to have sports-only bundles for those customers who want it, we're all in, right?

Operator

Yeah. We'll do that for them, right?

Jessica Fischer
CFO, Charter Communications

Right.

Operator

Shift gears maybe to commercial a bit. It's another, you know, part of your business which has been a great growth engine and, a large profit pool. Would you talk about what you're seeing in the small to medium business segment? You know, it seems like growth has been pretty challenged there for the past several quarters. So if you could talk about the factors that have been impacting growth there.

Jessica Fischer
CFO, Charter Communications

Yes. The factors impacting S&B are essentially the same things happening in resi, in that, in S&B, there are a set of businesses that use a relatively small amount of data.

Operator

Mm-hmm.

Jessica Fischer
CFO, Charter Communications

And therefore, where fixed wireless is a viable alternative for them. So I think that there's competitive impact for fixed wireless and S&B. That being the case, I think we have areas of our footprint where we haven't extended lines to, or we haven't invested in connecting customers who we should invest in connecting, and part of what was in our line extension guidance. So I think we have some high ROI projects that we can do to connect some S&B customers. And in the long term, we're under-penetrated relative to the incumbent telcos who have most of that space.

Operator

Mm-hmm.

Jessica Fischer
CFO, Charter Communications

And so while there's impact from fixed wireless today, I think ultimately we should be able to take more of the S&B market than what we have now.

Operator

Okay. And then enterprise, you know, that's been growing at a, you know, a steady, healthy rate for the past few years, despite the drag from the wholesale side of the business. How are you going about continuing to drive growth in enterprise? And, could you talk about, you know, where you are from a share perspective in the service, you know, of your serviceable market?

Jessica Fischer
CFO, Charter Communications

Yeah. You know, enterprise is growing really well. A lot, lots of it in what I'd say, bread and butter, fiber, internet access, retail connections, for customers. It's another space where we have a lot of connected buildings. We're willing to spend capital when it's high ROI to be able to connect additional buildings to the network. And so I think we're under-penetrated relative to the connections that we have today, and I think we have a great opportunity to continue to build inside of that business.

Operator

Okay. Lots of runway there still.

Jessica Fischer
CFO, Charter Communications

Lots of runway.

Operator

Okay. Shifting over to costs and margins, I think you mentioned on your earnings call the need to, and you mentioned it at the beginning of your comments today, the need to have strong EBITDA growth even in this slower broadband growth environment. How are you managing that goal? You know, how are you managing the cost structure through this?

Jessica Fischer
CFO, Charter Communications

Yeah. So I'd reiterate, we, we know that, right? We recognize that we need to grow EBITDA as we're making these investments across our business. We have good tailwinds for that this year. We have the roll off of Spectrum One and political advertising year. We've lapped the investments that we made in the employee base, and so I think the drag that we saw on expenses related to those is potentially behind us. We've pushed through some inflationary impacts to consumers, and we're making investments in digitization that I think over time will drive the cost profile down.

Operator

Mm-hmm.

Jessica Fischer
CFO, Charter Communications

And then in addition to that, we're doing an expense review across the business and in each business unit, pulling together ideas, small and large, structural and functional, short-term, medium-term, that I think will help us to get to that EBITDA goal. It's still a long-term focused project, right? So we're not doing anything that would impact the sales or service infrastructure of the business. But I think or our ability to provide sales and service in the business, but I think we're making changes that will be good for the company in the short term and the long term. And so when you bring it all back together, we recognize that it's something that we have to do and

Operator

Very clear message today, Jess.

Jessica Fischer
CFO, Charter Communications

Yes.

Operator

I think the last topic I just wanted to hit on was capital allocation. Maybe first, just on the leverage target, I mean, do you, do you continue to manage leverage to the high end of the four -4.5 times target range? Is that still the modus operandi there?

Jessica Fischer
CFO, Charter Communications

You know, we continually evaluate the leverage range. We always have. We continue to have good cash flow in spite of the investments that we're making in the business. Investments that I would actually say are good for the bondholders because they upgrade and add new assets to the security package.

Operator

Mm-hmm.

Jessica Fischer
CFO, Charter Communications

We're continuing to grow EBITDA, in spite of the overall competitive market backdrop.

Operator

Right.

Jessica Fischer
CFO, Charter Communications

And we have a long-dated fixed rate debt structure with relatively little in maturities in the next few years. I think if any of those things changed, like, we could make an adjustment. But we still are confident in our four-4.5 times range. That being said, I realize we have been all the way at the top of that 4-4.5 times range. If we needed to, we certainly could move down slightly off of that top end. We've done that before. But we continue to be confident in the long-term trajectory of the business, and we believe in the levered equity strategy that we have and the ability for that to drive value in the business going forward.

Operator

Okay, great. And then, last question. How should we think about the potential for Charter to pursue acquisitions? You know, are we at a point in time where M&A is maybe a higher priority for the company?

Jessica Fischer
CFO, Charter Communications

You know, our overall capital allocation strategy hasn't changed.

Operator

Mm-hmm.

Jessica Fischer
CFO, Charter Communications

The first thing that we do is to invest back in the business, in organic growth. You see us doing that in our investment strategy. The second piece that we would pursue is accretive M&A. You guys might have heard Chris say it last week, that I think, you know, we like cable businesses, but if you have to go in and invest in a business because it's underinvested, or if you have to bring pricing down because they've their pricing is too high, that puts a lot of pressure on valuation. And so, we, as I said, we look at opportunities, but they got to create value for the business. And then the last piece of it is that we manage our capital structure, right? So, which includes share buyback, where that's appropriate. So, yeah, no change to the way that we've approached those things.

Operator

Yeah, it's been very consistent for many years.

Jessica Fischer
CFO, Charter Communications

Yeah.

Operator

All right, great. Well, thank you very much, Jessica.

Jessica Fischer
CFO, Charter Communications

Thank you.

Operator

Thanks, everyone, for joining us.

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