Crawford & Company Earnings Call Transcripts
Fiscal Year 2026
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Q1 2026 revenues declined 1% year-over-year due to lower U.S. property claims, but diversified operations and strong pipeline activity supported resilience. Adjusted EBITDA and EPS fell, while cash flow improved and capital returns continued.
Fiscal Year 2025
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2025 saw stable revenue and improved margins despite lower weather-related claims, with record results in non-weather segments and strong cash flow. The company streamlined its structure for efficiency, exited low-margin legal services, and remains optimistic for 2026.
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Q3 saw strong operating earnings and margin expansion across all segments, despite lower revenues from reduced U.S. weather claims. Broadspire and International delivered record results, while disciplined capital management supported share repurchases and dividends.
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Consolidated revenue rose 2.8% year-over-year, driven by strength in non-weather and international segments, while U.S. property claims frequency remained suppressed. Operating earnings were stable, the dividend was increased, and the balance sheet remains strong.
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Q1 2025 saw 3.4% revenue growth, margin expansion, and strong profit gains across all segments, with notable boosts from both weather and non-weather business lines. Cash flow and liquidity remain solid, and the outlook for 2025 is positive despite industry headwinds.
Fiscal Year 2024
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Q4 2024 saw 17% revenue growth and 140% higher operating earnings, driven by strong core and weather-related businesses. All segments grew, with notable gains in international and platform solutions, and the company maintained a strong balance sheet and capital returns.
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Q3 2024 revenues were flat year-over-year, with strong growth in non-weather businesses offsetting declines in weather-related segments. Operating earnings and margins fell due to lower storm activity, but Broadspire and GTS achieved record results. Leverage remains conservative and Q4 is expected to benefit from recent hurricanes.
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Q2 2024 saw strong growth in non-weather segments, with Broadspire and GTS setting records, but overall revenue declined 3% due to lower weather-related claims. Profitability and margins improved in most segments, and management expects continued momentum, supported by technology investments and a strong balance sheet.