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Stephens Annual Investment Conference | NASH 2023

Nov 14, 2023

Justin Long
Managing Director of Equity Research - Transportation, Stephens

This is Justin Long with Stephens. I want to welcome everybody back to our Nashville conference in 2023. Next up, we have CSX, and representing the company, sitting to my right, is Sean Pelkey, CFO. As a reminder, this will be a fireside chat format. I'll start with a few questions and then open it up to the audience as well. So Sean, thanks a lot for being here and continuing to support this event. And maybe I'll just turn the mic to you to give an update on how the business is trending now that we're roughly halfway through the quarter, relative to your expectations, and then we can dive into some additional questions after that.

Sean Pelkey
EVP and CFO, CSX

Yeah. Sounds great. Thank you, Justin. And it's great to be here in Nashville. For those on the webcast, you may not know, but they built this hotel right next to Kayne Avenue Yard, which is one of CSX's main yards here in Nashville. And so while those who slept here last night may have been a little annoyed by the sound of the train traffic, that is the sound of cash flow to me. So I actually really appreciate being here.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

I took a video of those trains. I actually did.

Sean Pelkey
EVP and CFO, CSX

Absolutely. So yeah, I mean, the quarter's going well for us. You know, what I would say is when we had the earnings call last month, we were very encouraged by what we were seeing in terms of the core volume trends. We were off to a pretty good start in the fourth quarter, and by and large, that has continued. You know, I think the big unknown at the time was the UAW strikes and how long that was going to last and how deep the impact might be. In terms of our volumes, we were very thankful to see that get to a point where, you know, those plants are now back up and running. If you looked at the weekly car loading volume, you saw a bit of a rebound in our auto volumes last week.

So we're not quite back to full production yet, but we're pretty darn close. So it's been nice to see that rebound. What we are seeing sort of on the flip side of that, that the downstream impact to the metals market, metals has been off a little bit from Q3 to Q4, likely due to, you know, just the sort of lag in time that it took from those production facilities shutting down to the impact in metals. But outside of that, we've actually been fairly encouraged, right? I think the industrial economy is maybe not as supportive as we'd like it to be, but it's stable. We're seeing signs of growth in domestic intermodal. We shared a chart in our earnings presentation. If you haven't seen it, go back and take a look.

But the year-over-year growth in domestic intermodal has been picking up over the last, you know, couple of months, and we're now in sort of that mid to high single digit growth in the domestic intermodal market, and that's nice to see. That's a combination of, you know, growing with some of our partners, as well as, I think, the illustration of what the service product is able to deliver, the confidence that customers have in us, and the way that the sales and marketing team can sell that service. So it's an encouraging start, and I'd be remiss if I didn't mention the ag market as well. You may remember in Q3, we had a significant impact from a strong local crop in the Southeast, so our grain volumes were depressed relative to where they otherwise would have been.

We're starting to cycle that as the Southeast crop has finished, and now we're getting crop from the Midwest. So we're seeing a sequential uptick in ag volumes as well, which is nice to see.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

I feel like one of the themes from your earnings call was that you're seeing sequential improvement in-

Sean Pelkey
EVP and CFO, CSX

Yeah

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Various end markets. I guess my question around that is: how much of that is attributed to market share gains, as your service product has been better for some time now versus the underlying-

Sean Pelkey
EVP and CFO, CSX

Yeah

Justin Long
Managing Director of Equity Research - Transportation, Stephens

E nd markets getting better?

Sean Pelkey
EVP and CFO, CSX

Yeah. So, you know, like I said at the beginning, it's not an extraordinarily supportive market in terms of the industrial economy. You look at industrial production, and it's kind of flat to down this year. Kevin Boone has said, "You know, it sure feels like it's worse than that when we talk to our customers." I was at a CFO conference a couple of weeks ago and talking with a number of industrial manufacturing companies, and, you know, I asked them, "How's the year going?" And most of them, you know, gave me a word that rhymed with spitty. And that's kind of the environment that we're in. But the benefit of that is, you know, you start to lap that at some point, and you start to grow off that base.

So really, the fact that we've been able to grow merchandise volumes by 2% this year, and 2%'s not a wow, you know, big headline number, but in an economy that feels like it's actually, you know, quite a bit this year relative to where they were maybe a year ago, that's something to kind of hang our hat on, and a lot of that has been wins that we've gained because of the service product that we've been able to provide to the customer and, you know, the scrappiness of the sales and marketing team going out and, and, and selling that. I think one of the benefits of where we are right now is the fact that we have actually one business that is not at full production right now.

So as we start to see, you know, the industrial economy recover, and I don't know exactly when that's going to be, but, you know, an opportunity that we won that maybe has $10 million of annualized revenue opportunity might only be running at $8 million today. And so we're going to actually see growth on that business without actually winning any additional pieces of business from that customer in the future.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Okay, that's helpful. And one other thing you talked about on the earnings call was the potential to buck the seasonal trend on the OR. Typically, you see a little bit of deterioration as we move from third quarter to fourth quarter. What's your confidence level as we sit here today that you can buck that seasonal trend and see some margin improvement sequentially?

Sean Pelkey
EVP and CFO, CSX

Yeah. So, Justin, what we have seen over the last five years, if you look from the third quarter to the fourth quarter, is the operating ratio always gets worse from Q3 to Q4. And in four of those five years, operating income has gotten worse, with the only exception being the COVID year of 2020, and in some cases, by a fairly significant amount. The reason for that is, largely twofold. The first is, seasonally, our volumes are typically down a touch from Q3 to Q4. So you've got, you know, fixed costs that you now have got to spread over somewhat fewer loads. And then on top of that, you've got some seasonal costs that get added into the base in Q4, whether that's winter weather, storm prep, you know, fuel efficiency seasonally gets a little bit worse.

You've got some labor costs that get added in. We've got vacation time, we've got now sick pay. Some of that'll hit, 'cause it's fully guaranteed in Q4. And then on top of that, you've got some capital labor that's been working and charging against capital all year that's gonna flip to OE at the end of the year. So that's normally what drives that Q3 to Q4 degradation in margins and operating income. What gives us some confidence that we should be able to buck that trend this year is, one, you know, just the fuel lag. We had negative lag in Q3. It's trending to be roughly flat this quarter, so that'll be a little bit of a pickup.

Our fuel efficiency, Mike Cory, our new Chief Operating Officer, has been really focused on how do we get back on trend in terms of the fuel efficiency gains we've seen the last couple of years? Last month, we had the best month of fuel efficiency in roughly the last six or seven months, so really, really, really nice, and usually that happens in the summer. And then on top of that, the business has been supportive. You know, we've seen a sequential uptick in grain. We've seen an uptick in coal. We think autos is gonna come back and be very strong for us, not just in Q4, but going into next year.

You know, I would say we've got a really nice shot of holding OR flat or maybe a little better and, you know, keeping operating income flat or maybe even growing it.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Okay. Very, very helpful. Maybe we could talk about price for a moment, just because the service product has been better for, you know, over a year now. You know, at what point do you feel like that's started to impact your ability to price? And as we look forward, is there an opportunity to really push more on price, given how you've executed operationally?

Sean Pelkey
EVP and CFO, CSX

Yeah, it's price and volume. I mean, that's the winning equation. If we can price at or above inflation long term, and we can grow the business a couple points ahead of the economy, that really is a winning equation with strong operating leverage. Strong incremental margins, combined with the share buyback, can lead to some really nice EPS growth going forward. But in terms of price specifically, you know, the team has been very successful in being able to price in a very high inflationary environment last year in 2022 and again in 2023. Those conversations last year, Kevin tells me, were extraordinarily challenging, but we were in an environment where everybody was seeing mid- to high single-digit inflation in their business and passing that on to their customers.

So it was more palatable to the customer, even if the service product that we were delivering was not up to our standard. The conversation this year was easier from the standpoint of, hey, the service product is what the customer expects. We are, in most cases, meeting or exceeding their expectations today. But on the flip side, we took some pretty healthy price gains the year prior. So, you know, price on price gets more challenging. But as you go into next year, I would say we've already got a decent amount of the portfolio locked up. We've got more conversations that are happening in the coming months, and the results that we're seeing coming in are supportive.

I'm not gonna give you an exact number or tell you exactly where that comes out, but it's been supportive to the narrative around being able to price at or above inflation and grow our business ahead of the economy.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

As you think about the inflation portion of that, you know, obviously, there's been a lot of pressure this year.

Sean Pelkey
EVP and CFO, CSX

Yeah.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Do you have any initial thoughts on what inflation could look like in 2024?

Sean Pelkey
EVP and CFO, CSX

Yeah

Justin Long
Managing Director of Equity Research - Transportation, Stephens

R elative to 2023?

Sean Pelkey
EVP and CFO, CSX

Yeah, absolutely. So we're in the middle of the planning process right now, but, you know, we look at 2022 and 2023, the amount of inflation that we had in the business was a record, at least going back 20 years or as long as we really have good records around that. That's gonna moderate to a degree going into next year. Not so much on the labor side. I think everybody knows the story there, where, you know, we're in the last year of the union contract. We've got 4% increases that went in July 1st, 4.5% will go in July 1st of next year. So we'll have elevated labor inflation again next year. But on the purchase services, materials, outside vendor side of things, we've done a really nice job of managing those contracts.

We feel like we're in a pretty good position to see. This year, we were running kinda mid-single-digit inflation within purchase services, and materials. We'll be materially south of that. We're not gonna be at sort of the long-term Fed 2% level just yet, but somewhere between that and mid-single-digit is kinda what we're looking at on the non-labor inflation side next year.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Okay.

Sean Pelkey
EVP and CFO, CSX

So-

Justin Long
Managing Director of Equity Research - Transportation, Stephens

So maybe some easing in inflation, maybe the opportunity for an acceleration in price-

Sean Pelkey
EVP and CFO, CSX

Yeah

Justin Long
Managing Director of Equity Research - Transportation, Stephens

W hich obviously helps that gap.

Sean Pelkey
EVP and CFO, CSX

Yeah, I mean, I think, I think the acceleration in price is all relative to where inflation is, right? So at, at 5, 6, 7% inflation, you know, if we're getting pricing at or above that, the absolute percentage of in- of pricing that we're getting might be higher. But if you look at that gap relative to inflation, we should be able to manage that very nicely next year.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Okay, fair enough. I'll pause there if there are any questions from the audience. Okay, we'll take one right here.

Speaker 4

On your intermodal franchise, you guys are a little more adventurous than most of the Class Is, seem trying to straddle both the retail and wholesale approach.

Sean Pelkey
EVP and CFO, CSX

Mm-hmm.

Speaker 4

You know, you have that, I'm not sure it's an adventure or misadventure on I-95, but, do you feel that? You know, that that is sustainable for growth when it kind of scares some of your biggest customers?

Sean Pelkey
EVP and CFO, CSX

Do you want to repeat the question or ?

Justin Long
Managing Director of Equity Research - Transportation, Stephens

You can just go ahead with it.

Sean Pelkey
EVP and CFO, CSX

Okay. So the question is kind of how are we approaching the marketplace on intermodal, right? And what are we doing differently, and how's that working? You know, I think the proof's in the pudding on the domestic side. You're seeing us outgrow most of the rest of the industry, and I know not everybody breaks out domestic versus international. But we are trying a couple of things. I think when you look at the railroads historically, you look at companies that are as large as us, we love to go after big chunks of business. And so when those are out there and we can compete for them, we're going to do that. But we also recognize that if we want to create a nice mid- to long-term growth strategy, we're going to have to try some things.

We're going to have to dabble, right? And it's historically, the cultural mindset amongst the railroads has been, a fear of failure, right? We are not going to try things if there's any chance that we might fail at it, right? We're going to dabble in things in a way that doesn't, it doesn't require significant amounts of capital. You talk about the I-95 project with the refrigerated fleet that we have. We haven't invested really a dime in that product. Those containers are leased. You know, trailers are leased. We've seen a nice uptick in the volumes this year.

We're not at the point now where it's, you know, hey, we could say it's great profitable growth for us, but, you know, as we dabble in some of these things, some of them are going to stick. And, the more you try, the more opportunity you have going forward. And we're going to be very judicious in the way that we allocate capital to those growth, opportunities. But, you know, the investor surveys always come in, and what they always tell us is that the first priority ought to be reinvestment in the business, and that's something that CSX has been focused on, historically, in terms of keeping the infrastructure in good shape, but recently, over the last couple of years, in investing more in growth and strategic capital.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Okay, great. Maybe we could talk about headcount for a minute, just because that's been a focus for everyone in the industry. Any updated thoughts on the headcount trend sequentially in the fourth quarter? And then, as we move into next year, if the industry and your business starts to experience some nice volume growth again, fingers crossed, are you in a position where you can keep headcount relatively stable and experience that operating leverage?

Sean Pelkey
EVP and CFO, CSX

Yeah. So, we certainly have added a decent amount of headcount this year as well as last year, primarily to the train and engine forces. And what we saw in 2022 as the operations was far below where we wanted it to be, we recognized that we didn't have the right number of people to run the operating plan that was most efficient for our network. So we've hired for that. We are now at a point where I would say we are hiring still in targeted locations where we're still short or where it's a really challenging labor market. We're seeing, you know, higher levels of attrition in certain areas of the network.

And the philosophy being, look, if we have to pay a little bit in guarantees, and we're talking about a little bit, not a lot of dollars, for the opportunity to make sure that we have the crews where we need them to run an efficient plan and meet the customer needs, that's something that we're going to do. And we're going to, we're going to err on the side of having a few extra people in those key locations, as opposed to a few short, just given the lead times on the train and engine side in particular. In terms of sequential headcount, Q3 to Q4, I think you'll see us be up a little bit again.

As we get into next year, you know, if we were to hold headcount flat to where it is today, we'd be up about 1% on average year-over-year. That's just the carryover impact. We'll probably add a little bit here and there, strategically. And if we do that, and when we do that, I think that does give us tremendous capacity to grow into it.

One of the things that Mike Cory, our new Chief Operating Officer, has really been focused on is: where do we have opportunities to fill up trains that have capacity, or in places where those trains are running well below the length that they ought to be running, where do we have opportunity to maybe make some tweaks to the train plan, which could reduce the need to hire those crews in those select locations? So, I do think there's a lot of opportunity to grow into the level of headcount that we're in right now. Obviously, if it comes in unit trains, that's coal or grain, what have you, those you're going to have to hire to run those unit trains. But across most of the merchandise network, as well as intermodal, we've got space.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Okay, that's helpful. Maybe we could talk about coal for a moment, just because it's been an area of significant volatility, and I don't think you mentioned it earlier in your remarks. Any update on the coal market, what you're seeing in the fourth quarter, from both a volume perspective, but also coal RPU, which can move things around pretty significantly in terms of earnings?

Sean Pelkey
EVP and CFO, CSX

Yeah. So I would say the coal market is holding up fairly well for us. I think if you look sequentially, Q4 volumes in coal are actually up a little bit versus the Q3 run rate. That really is across both export and domestic, which is nice to see. On the export side, you know, there's plenty of demand out there and not enough supply on the global market, and so the U.S. has become a really important supplier, and we don't see that changing. We have some new mine capacity that's going to be coming online towards the end of this year, maybe into next year, and that will support continued strong demand for export coal coming out of our service territory.

On the domestic front, it's been holding in, you know, probably better than we expected over the course of the year. We did see some inventory restocking earlier in the year, and, you know, our customers have continued to place orders as we, as we've gone throughout the year. As we go into next year, I know there's some questions in terms of what coal burn might look like domestically. We're not necessarily hearing doom and gloom from the customers that we serve. You know, I would say we're not necessarily projecting growth either within the domestic coal space, but we think we will continue to move a decent amount of domestic coal.

And then in terms of the pricing side of the equation, I think the one that's most sensitive to our business is met coal prices on the export side. And those have been supportive, albeit a little bit lower than the record levels that we saw in 2022 for most of the year. And they can change very quickly. You know, we saw about a week ago, Australian coal was trading at $350 a ton. I think the last I checked, it was right around $300. So that can have a pretty big impact in terms of our RPUs, 'cause most of those contracts reset either monthly or quarterly.

Far be it for me to predict exactly where that's gonna go into next year, but we do think that regardless of where met coal prices go next year, we're still likely gonna be above kind of that long-term historical average, just given where the supply-demand dynamics fall out.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Okay. Near term, I think Kevin had mentioned coal RPU sequentially being up kind of low- to mid-single digits-

Sean Pelkey
EVP and CFO, CSX

Yeah

Justin Long
Managing Director of Equity Research - Transportation, Stephens

I n the fourth quarter.

Sean Pelkey
EVP and CFO, CSX

Yeah.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

You still feel comfortable with that?

Sean Pelkey
EVP and CFO, CSX

Still consistent with our expectation, yeah.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Okay, great. We'll rotate to a question in the back, and then we'll go over here.

Speaker 5

Question on technology. How much are you investing in CIs as well?

Sean Pelkey
EVP and CFO, CSX

The first part, s o a question on technology. I heard about OT, but what was the first part?

Speaker 5

So, how much are you investing in IT?

Sean Pelkey
EVP and CFO, CSX

Yeah. Yeah. So, you know, look, we're a company that has been around for almost 200 years. Our technology, in many cases, is on very antiquated platforms. You know, we're one of the few companies outside of the banking industry that still uses a mainframe. And so, you know, I got a team together about a year ago, and I called the team Data to Dashboards to Decisions. And the idea being that when we're trying to make real-time business decisions, most of the time, we're spending 95%, if not more, of our time bogged down in issues with getting the right data, scrubbing the data, and then building the dashboard. We're not spending enough time making real-time decisions.

So we are investing in moving that data out of our data center and onto the cloud, which I think is gonna make us tremendously more nimble in our ability to not dissect and figure out what happened yesterday, but to actually look at what's happening right now and what do we think is gonna happen in the future, and how are the decisions that we're making today gonna impact the trip plan in the next 24 to 72 hours. And so I think there's a tremendous amount of opportunity there. When you talk about investments in technology across the railroad, I think all the rails have been talking a lot about inspection technology. The FRA has not quite come along with the rail industry in terms of our ability to effectively leverage these technologies to their full capability.

But that being said, we still are getting tremendous benefits from being able to use autonomous inspection cars across most of our core network. They're traversing the entire core network once a week. They're picking up, you know, small variations in track health that we otherwise the human eye would not have been able to pick up, and that is... You know, that's resulting in a significant decrease in mainline derailments. We're seeing the ability to better visually inspect through a machine the rail car and have better predictive technology around locomotive health. And when you put all that together, you're talking about a network where, you know, we might run 400 trains a day.

If we have 10 of those trains across the network that shut down because of a mechanical failure or a derailment or whatever it might be, you think about the impact that that has, not only to our cost structure, but also to the customer. It is meaningful, and so the more of that that we can eliminate through investments in technology, the better off we're at. I think we've got a really good story to tell. There's more meat that needs to be put on the bone in terms of the way that we share that with investors, and that will come in time. But our investment in technology has gone up a little bit. It's still a relatively small portion of our overall capital spend, though.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Okay, there's a question over here.

Matthew Korn
Head of Investor Relations, CSX

Yeah, mine was just a follow-up on the previous. Just in terms of, can you give us a, an idea of the volume of this between domestic versus the international?

Sean Pelkey
EVP and CFO, CSX

Yeah. Matthew's here in the front row. Matthew, do you have the latest split? It's right around 50/50, I think.

Matthew Korn
Head of Investor Relations, CSX

Yeah, export has continued to grow. It's a little bit-

Sean Pelkey
EVP and CFO, CSX

Yeah

Matthew Korn
Head of Investor Relations, CSX

L ess than last month, 46% of the last quarter.

Sean Pelkey
EVP and CFO, CSX

Yeah.

Matthew Korn
Head of Investor Relations, CSX

But that's like the total, that's the total export.

Sean Pelkey
EVP and CFO, CSX

Yeah. So just below half and half, and we do break that out in our financials, the tonnage.

Matthew Korn
Head of Investor Relations, CSX

Yeah.

Sean Pelkey
EVP and CFO, CSX

Yeah.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

And before we go to this next one, you mentioned some new mines-

Sean Pelkey
EVP and CFO, CSX

Yes

Justin Long
Managing Director of Equity Research - Transportation, Stephens

T hat were coming on. Is there any way to size up what that impact could look like?

Sean Pelkey
EVP and CFO, CSX

Yeah. So I mean, it's 4 million tons of new capacity that's gonna be coming online. Now, there, there may be some offsets with, with some mines that ramp down a little bit, but we definitely think it's a net gain for us.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Okay, great. Next question here.

Speaker 6

Just, you know, with in terms of climate change as a global issue, as a macro lever on your coal business, how do you foresee that?

Sean Pelkey
EVP and CFO, CSX

Yeah. So the question is around climate change. I mean, I think the, the... Look, the, the demand for met coal globally continues to be very strong. We don't see that changing anytime soon, and, you know, even if that demand goes down a little bit, the US continues to remain a key swing supplier. There's certain types of coal that we move that aren't as readily available on the global market. So we think there's a nice longer-term outlook for that. In terms of domestic coal, you know, look, we've had a lot of capacity that's come off over the last 10+ years off of our network that we used to move. We've been able to absorb that, continue to grow margins, continue to grow our profits.

So, you know, the utility coal business will continue to be in secular decline. We don't think that that's gonna accelerate. If anything, you know, we're seeing some of that get pushed back when you think about the demands on the grid between EVs and data centers and those types of things. You know, the demand to continue to run coal-fired utilities is out there. Those will, at some point, come to end of life, but, you know, I think we've got a little ways to go.

Speaker 6

Y ou don't, just as a follow-up, you don't see, you know, power nuclear as something coming in as well?

Sean Pelkey
EVP and CFO, CSX

You know, I think our coal plants are gonna continue to run for a little while here. There'll be some that'll come offline over time, but but we don't see the kind of decline that we saw in the early 2010s coming again anytime soon.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Maybe we could talk about truck-to-rail conversions for a moment, because I feel-

Sean Pelkey
EVP and CFO, CSX

Sure

Justin Long
Managing Director of Equity Research - Transportation, Stephens

L ike that's a pretty significant piece of the story going forward. We had Union Pacific doing a fireside chat just a moment ago, and their comment was, just because service is better for 30 days, a customer isn't going to to pull the trigger on that conversion. But your service has been better for some time.

Sean Pelkey
EVP and CFO, CSX

Yeah.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

I'm curious, one, when you started to see that inflection point in conversions based on a sustainably better service product, and how you're thinking about the potential for an acceleration in that area into next year?

Sean Pelkey
EVP and CFO, CSX

Yeah. No, that's a great question. So, you know, I, I've been to several customer locations over the years, and every time I go, I'm really frustrated because I look at the number of truck bays they've got and all the outbound product getting loaded up into the trucks, and the empty rail cars are sitting right next to them. But you just see the amount of opportunity that's there. You know, most of the plants that are rail serve, in many cases, are also truck served. So in some cases, you know, those plants that might be running, you know, 50/50 rail and truck, can they very quickly shift to 60/40 rail? Absolutely. You know, if we're, if we're running well for 30 days, those kinds of shifts occur. And you know what?

If we're not running well for 30 days, they're gonna shift right back to truck very quickly. But there are other customers, to the point you made, that are gonna take a little longer, right? Because they've been burned in the past. And so now they're 80/20 truck, right? And to get them back to 50/50 is a perhaps a monumental shift in thinking. A significant amount of trust that needs to be put back in the railroad, and you've got to be able to demonstrate that over a period of time. Are we seeing some of that happen? Absolutely. Like I said earlier, some of those wins that we've had, we haven't seen the full impact of it show up yet in the volumes because of where the industrial demand is at.

That's gonna, you know, work its way in over the next couple of years. And then, you know, I think there are more to come as well. And I'd be remiss if I didn't also mention industrial development, which is, you know, such a really exciting opportunity for us in terms of the number of new facilities, manufacturing plants, that will be coming online across our service territory over the next couple of years. So yes, you've got truck-to-rail conversion. Yes, you've got rails competing with, with each other, and how can we win in the marketplace there? But you also have this dynamic of industrial development, which is as exciting as it's been in my nearly 20-year career at CSX. I don't think we've seen this much activity in that, in, in those 2 decades.

So, that, you know, Kevin has talked about, our Chief Marketing Officer has talked about that adding 1-2 points of growth for us on a net basis over time. Even next year, you know, we're looking at the numbers on the merchandise base. We think industrial development projects that are coming online or came online this year could add roughly 1 point of growth to our merchandise business as early as next year, with more to come in 2025 and 2026.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Okay, that's, that's great to hear, and it's also hard to quantify the truckload conversion opportunity-

Sean Pelkey
EVP and CFO, CSX

Yeah

Justin Long
Managing Director of Equity Research - Transportation, Stephens

W hen you think about that in comparison to the industrial development opportunity-

Sean Pelkey
EVP and CFO, CSX

Yeah

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Y ou just described. Is it similar? Is it greater, especially as we move into next year?

Sean Pelkey
EVP and CFO, CSX

Yeah, no, I think it's reasonable to assume, you know, 1-2 points from industrial development, 1-2 points above the economy from truckload conversions. You know, is that all gonna come together to 4% growth in excess of the economy? That might be a bit aspirational, but I think those opportunities are certainly out there for us to go win as we do a better job of serving the customer. And, you know, I think it's also in... Let's not forget, it's in the public interest to move more of this freight by rail, not only from an environmental friendliness perspective, but I've got two teenage drivers, and I would much rather not have those trucks on the highway. I'd rather have them on the rail.

So I would ask you, please remember that the next time you're sitting at a siding or at a crossing, and you're frustrated because you've got a 130-car train coming by. That's 400-500 trucks that are not on the highway next to you and your teen drivers. So-

Justin Long
Managing Director of Equity Research - Transportation, Stephens

That's right. Well, I think the jury's still out on 2024 and what happens with the economy, but when you think about these opportunities you just described, do you have a pretty high degree of confidence that you'll be able to outgrow IP or GDP?

Sean Pelkey
EVP and CFO, CSX

Yeah. Yeah, I mean, we looked at, we looked at our merchandise volumes, right? All the way back to, you know, over the last 10 years, and there's really only been two times when we've been able to outgrow IP. One is this year, and one was back in 2014 during the crude by rail boom, right? And during that period of time, we choked on the volume. We were operating about as poorly as I've ever seen in my career at CSX. This year, we're outperforming the economy, and we're doing it with some of the best service we've ever had. So, am I confident that we can do it again, yes, next year? Yeah, I am.

One of the things I've been doing financial planning at the company for most of my career, one of the things we love the most when we're doing financial planning is carryover, right? Things that happened in one year that are absolutely gonna continue into the next year, and you'll get a six or nine-month impact. We've got a decent amount of that. The other is known wins, whether that's on the expense side, where you've got a technology project that's gonna reduce headcount or improve efficiency and you know it's coming online, or you've got a new customer that's building a plant and you know that plant's coming online and you're going to serve it. We've also got that going into next year. So you put those two things together, and I think we've got a pretty good formula that gives us a lot...

As we'll be able to grow next year.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Okay, great. And maybe we could pivot to the cost side of the equation and the OR. I know we mentioned it in the fourth quarter earlier, but any update on the impact Quality is having to the OR this year? And then, let's just kind of set that aside and think about the OR opportunity into 2024. Obviously, operating leverage if volumes grow, but outside of that, are there any swing factors we should be mindful of?

Sean Pelkey
EVP and CFO, CSX

Yeah. So when we acquired Quality, which is now, you know, just under $1 billion revenue for us, but it is truck-like margins, what we said is it's about 250 basis point impact to the OR, and it continues to be. So yeah, if you strip that out, we are operating at a sub-60 OR so far this year. Can we do better than that over time? I think that's. You know, if you lay out the formula I talked about earlier, where we're growing because of industrial production and truck conversion and competitive wins ahead of the economy, we're pricing at or above inflation, we're seeing decent incremental margins and flow-through. Yeah, our operating ratio should improve from where it is today.

Now, as we get into next year, I'm not gonna give guidance in terms of 2024 just yet, as we have the plan come together. Inflation on the labor side is gonna be a little bit higher than what we're used to. You know, we are cycling that insurance gain that we had earlier in the year, roughly $50 million. You know, there are some technology expenses that are coming in. The more cloud computing you do, the more operating expense you have on the tech side versus capital. So there's elements of those things that will, you know, that add to the cost base somewhat. So we'll talk about margins specifically in 2024, but the longer-term story, yeah, we absolutely can, can improve.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

But there's nothing high level that looks like it could be a big swing factor into next year, whether it's something like gains on sale or anything else that's-

Sean Pelkey
EVP and CFO, CSX

Yeah,

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Unusual.

Sean Pelkey
EVP and CFO, CSX

No, I think the big gains on sales are behind us at this point. We're looking at how do we leverage real estate for growth at this point. Not to say there aren't some things still out there, but no, yeah, the biggest swing factor is gonna be, are we able to grow in excess of the economy, and what does the economy look like going into next year? Fuel price has a big impact on margins as well, just given the nature of the surcharge program, so that's hard to predict.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Okay. Question over here.

Speaker 7

Yeah. Maybe if we just go back to the other side. Just trying to sort of follow the piece in your commentaries. You were saying that including the cost of inflation, we're at levels that we've seen recently.

Sean Pelkey
EVP and CFO, CSX

Yeah.

Speaker 7

As we're making all of that through on the pricing side, and then, you know, you know, maybe to report on, maybe some of the other material stuff, but the industrial order, is there a chance for you to actually push the pricing to catch up some of the last sort of into trade balance of access to inflation?

Sean Pelkey
EVP and CFO, CSX

Okay. Yeah, so the question was, with inflation as high as it was over the last couple of years, and it coming down a little bit next year, can we catch up on the pricing side? I think, you know, I don't wanna forecast price. We don't get into specific discussions about where that's gonna land. So I'm gonna stick to the commentary, which is really just we're gonna continue to price to the value of the service, and if we can price at or above inflation, that is success for us. We had one in the back.

Speaker 7

Yeah. I, I guess, kind of like, I guess the sense that this year only, like, I usually soften more to see where this year, where you go ahead and volume back to still-

Sean Pelkey
EVP and CFO, CSX

Yeah. So the question was, if the industrial economy softens, can we improve OR? Again, I don't, I don't wanna get into specific guidance for next year. I'm gonna stay away from that at this point. We'll come back in January and, and go a little bit deeper into that, and hopefully have a bit of a clearer view of, of where we're headed from an economic perspective. But certainly, the more supportive the economy is, the better that is for top-line growth and the better that is for margins. We do have some cost pressures going into next year.

So, you know, you look at those cost pressures, and you say, "Okay, how much growth do I need in order to offset the known increases in costs that I'm gonna be facing?" You know, if the economy's down and, you know, our volumes are down with it, then no, we're not gonna improve margins, right? But our plan is to grow volumes and to grow the top line next year.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

And maybe you could talk about CapEx as well-

Sean Pelkey
EVP and CFO, CSX

Sure

Justin Long
Managing Director of Equity Research - Transportation, Stephens

J ust from a high level, how you're thinking about CapEx going forward-

Sean Pelkey
EVP and CFO, CSX

Sure

Justin Long
Managing Director of Equity Research - Transportation, Stephens

I f it should hold pretty steady, if there's an opportunity to maybe be more productive or efficient on that front, and-

Sean Pelkey
EVP and CFO, CSX

Yeah

Justin Long
Managing Director of Equity Research - Transportation, Stephens

And how that influences free cash conversion.

Sean Pelkey
EVP and CFO, CSX

Yep. So, you know, we had a tremendous, you know, reduction in our capital spend in 2017, 2018, 2019, you know, after Hunter came, and we went through scheduled railroading. And the reason for that was because we were able to free up a tremendous number of assets that we no longer needed to use because we were running a much more efficient rail operation, right? And so, we continued to invest in the core infrastructure, the rail, you know, the ties, bridges. We're gonna continue to do that, and the benefit of that, we're seeing show up in terms of our operating performance, a reduction in mainline track-caused derailments.

In fact, you know, we haven't talked about the Pan Am acquisition, but, you know, one of the things that we've been doing early on in that acquisition is getting the rail lines up there to CSX standards. And, we were just seeing yesterday, we looked at the data versus last year this time. We've actually seen, on a year-to-date basis, a 65% reduction in derailments in the Pan Am territory. So that shows you the power of getting your, your infrastructure at a level that supports safe, efficient operations, and the benefit of that, in terms of fluidity, as well as in terms of predictability and reliability to the customer. It's really hard to quantify. So we're gonna continue to invest in the core infrastructure.

We do have inflationary pressures, both on the labor side as well as materials that show up there. We're gonna try to offset that with efficiency gains for the most part. And then in terms of the growth investment, you know, we've gone from just a couple of years ago, spending maybe only $150 million or so in terms of growth and strategic capital, to nearly $400 million this year.

So it's not a huge chunk of our overall capital spend, but it's a part of the story that supports growth, whether that's, you know, rolling stock assets, new, new car investments to support some of the industrial development and business wins, or it's investments in the network, siding expansions, the Howard Street Tunnel in Baltimore, which is a bit of a choke point for double stacking our intermodal trains through the I-95 corridor. Investments in technology, like we talked about earlier. I think there's a lot of things that we can do to support customer service and growth through efficient use of our capital.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Could you maybe talk a little bit more about the rolling stock-

Sean Pelkey
EVP and CFO, CSX

Yeah

Justin Long
Managing Director of Equity Research - Transportation, Stephens

P ercentage of that? Just because the industry as a whole has not been very active in terms of new locomotive purchases.

Sean Pelkey
EVP and CFO, CSX

Yeah.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Could that change for you? And then maybe anything on locomotive modernizations and any tweaks you could be making to that plan.

Sean Pelkey
EVP and CFO, CSX

Yeah. So I think the car capital, you know, we have been investing in freight cars as needed, both for fallouts as well as for growth. That's been a fairly steady number last year and this year, and likely going into next year. In terms of the locomotive capital, I don't think we bought a new locomotive in nearly a decade. And part of that is because we had about 1,000 units in excess that you know, post-scheduled railroading, we no longer need. But part of that also is, as we think about where is locomotive technology gonna go from here, between battery, electric, hydrogen, you know, the use of biodiesel in certain parts of the network. You know, I think we're...

Like we said earlier, in terms of our approach to growth, we're dabbling in a lot of different areas right now, trying to figure out what ultimately is the strategy long term. But we are also rebuilding some of our older units, and we've been doing that over the last couple of years. So we'll continue to do that across both types of units in the fleet. A rebuild gives you a tremendous benefit. It's less than half the cost of a new locomotive. It extends the life of the unit for about 20 years, and the level of reliability of those rebuilt units is some of the best reliability that we have in the fleet.

So that's a wise investment to make right now, when we're kind of in this shoulder period, figuring out what is locomotive technology gonna look like. And, as we grow, at some point, there's gonna be a need to reinvest in locomotives. I would not say that's coming next year or the year after, but, you know, as we look a little bit further out, we'll have those discussions.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Okay, great. Maybe we could talk about share repurchases as well, because I noticed-

Sean Pelkey
EVP and CFO, CSX

Yeah

Justin Long
Managing Director of Equity Research - Transportation, Stephens

I n the 10-Q, there was a new $5 billion authorization. You've kind of been running at this rate of roughly $1 billion or so of share repurchases every quarter.

Sean Pelkey
EVP and CFO, CSX

Yeah.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Is that a reasonable way to think about the run rate going forward, or is there any reason that would change?

Sean Pelkey
EVP and CFO, CSX

Yeah, so you're right. I think we did about $5 billion last year. We're on track to do, you know, $3.5-$4 billion this year. So, you know, I think our approach to share repurchases has been, let's first reinvest in the business, let's make sure we are doing everything we can to maintain the infrastructure and invest in high return growth projects. And then, you know, we try to increase the dividend every year if cash flow supports it modestly, and then, you know, use the rest for share repurchases. We try to do that opportunistically through the year. As we see opportunities with the share price pulling back, we'll step in a little bit. And, you know, all while maintaining a strong investment grade credit profile.

I think if you look at us from 2017 to today, you know, our leverage has been pretty darn constant, plus or minus a little bit here and there. So we are managing to that level, and we're using that additional cash flow to support the buyback program. As we go forward, it'll be a function of how many investment opportunities do we have in other things that are core to the business, as well as, you know, how much incremental capacity do we have on the debt side based on growth and earnings.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Okay. Any other questions from the audience? One in the back.

Speaker 4

I guess just taking a step back, you know, changes in the industry, who can have the best relative margins?

Sean Pelkey
EVP and CFO, CSX

Yeah. So the question is, who's gonna have the best relative to margins? You know, I'm not gonna weigh in on all the other rails and where their margins ought to be. We're gonna stay focused on what CSX can do. And, you know, we could have much better margins if we shrunk the business and got rid of some of the business that's over here. But the business that's over here is still extraordinarily profitable for us in terms of return on capital. And so we're gonna continue to invest in growing the business, and that should translate into margin growth over time, through the, you know, kind of the equation that we've been through here.

Does that mean we're the best OR in the industry or not? I don't know. We'd like to be the best total shareholder return in the industry, and we think that the winning formula there is service, growth, and, you know, we haven't talked about it yet, but how do we make sure that we continue to empower the employees? Joe Hinrichs, our CEO, is a big believer in the fact that we are a service-related industry. You know, I think historically, the rails have kind of been seen as a commodity. They're gonna show up whenever they show up, and you take it or you leave it, at whatever price they're offering. But Joe doesn't see the world that way.

You know, he sees us as a service provider, and we've got, you know, 18,500 employees out in the field every day who are interfacing with our customers... and the more discretionary effort that they are giving, the better the experience is that the customer is having, and the more that unlocks our ability to grow longer term. And so the investments that we're making in our frontline supervisors and the way that they interact and treat their people, the investments that we're making in training new employees and mentoring and coaching them, I think are gonna pay off long term as well in terms of that, that winning balance profile for us.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Okay, great. Any final questions from the audience? Well, if not, I'll end with one. Obviously, it's a tricky macro environment.

Sean Pelkey
EVP and CFO, CSX

Yeah.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

As you think about 2024, what's the economic backdrop that you're planning on as you-

Sean Pelkey
EVP and CFO, CSX

Mm-hmm

Justin Long
Managing Director of Equity Research - Transportation, Stephens

P ut together your budget? And then maybe longer term, there have been some questions around, you know, a three-to-five-year strategy. Could we see more details around that from CSX? Any thoughts about doing an investor day or, or providing more numbers around that multi-year outlook?

Sean Pelkey
EVP and CFO, CSX

Sure, sure. So I don't think we're smarter than anyone else in terms of where the economy's gonna be next year. We are not banking on a huge rebound and this immaculate soft landing, but we're also not banking on a deep recession either. So, you know, I think we're in the camp that most are, which is, you know, it's maybe not gonna be the most supportive environment, but we are kinda coming off of comps this year that have not been great either. So, that's sort of the baseline as we go into next year.

And then in terms of the longer-term vision, you know, I think the team is in place, and you know, with Mike Cory on board, there's a lot of energy and excitement about the initiatives that we've got in terms of growth and service, as well as some of the efficiency opportunities that he and the team are finding. So I think it's a really good story to tell, not only on the growth and service side, but also in terms of you know, the technology side. There's a lot of interesting stuff that's happening there.

So I'm not gonna put a stake in the ground in terms of what that means and, and how we communicate to investors yet, but I think you'll see more specificity, more meat on the bone from CSX as we get into next year.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Okay, great. Well, we'll wrap it there to stay on time. Thank you so much, Sean.

Sean Pelkey
EVP and CFO, CSX

Great.

Justin Long
Managing Director of Equity Research - Transportation, Stephens

Appreciate it.

Sean Pelkey
EVP and CFO, CSX

Thank you.

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