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Citi’s 2023 Global Technology Conference

Sep 8, 2023

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Welcome, everybody. I'm Ron Josey. I cover the internet sector here at Citi. Always happy to share the stage with Mark Zagorski, Nicola Allais. Mark Zagorski is CEO of DoubleVerify. Nicola Allais is DoubleVerify CFO. For those that don't know, DoubleVerify verifies about 300 billion data transactions and 60 years of video content daily, I think is the stat. So to say DV has scale, I think is a little bit of an understatement. And exposed to multiple tailwinds, right? So social, short-form video, CTV, retail media, in addition to everything online advertising. So we have a lot to talk about.

Mark Zagorski
CEO, DoubleVerify

Great.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Mark, Nicola, welcome to Citi's Global Tech Conference. Thank you for coming.

Mark Zagorski
CEO, DoubleVerify

Excellent. Thanks for having us. Thanks for having us.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

So let's kick this off here. So I wanna talk about macro, and then we'll get into DV. I mean, Mark, we've known each other for might be a decade-plus now. We've gone through several advertising cycles-

Mark Zagorski
CEO, DoubleVerify

Yeah.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

ups, downs, sideways, etc. Talk to us how you view the current macro environment, and ideally, compare it to any other prior or is it another cycle in the past, or is it something new?

Mark Zagorski
CEO, DoubleVerify

Yeah, I mean, I think, you know, the year started off with a lot of consternation that we were gonna have a pretty rough year, right? I think, if you had asked me this question in January, and I think some people did, we saw the macro as looking a little bit rough. The clouds pretty much separated, I would say, by the end of Q1. We saw some stabilization, and now I think we're heading towards, you know, a new normal, which is a pretty balanced ad environment. I think, marketers are not as concerned about a massive recession impacting their budgets. And I think, you know, one aspect of this new normal, though, which has occurred, is there's definitely a shorter-term thinking than we've seen in the past.

So a lot of advertisers are still making quarter-to-quarter decisions than we've seen in the past, as opposed to kind of a longer-term commitments. This was, I think, exemplified a bit if you started hearing rumblings after the upfronts, and the NewF ronts-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah

Mark Zagorski
CEO, DoubleVerify

-weren't that great. Didn't mean ad spend was gonna be down. I think advertisers are really holding so much in their pockets. And there's so many venues like programmatic media, where they can just deploy as needed-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Quickly.

Mark Zagorski
CEO, DoubleVerify

-that so much. There's a lot less predictability, I would say. But net, net macro, I think we've seen a stabilization in the advertising space, and and I think, you know, we're in a much better spot than we were at the beginning of the year.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Do you think the stabilization in online, specifically, or call it improvement, if you will, is coming from newer formats like social, like attention, like CTV? Or is it just, you know what? These marketers have greater confidence that budgets aren't gonna get, or macro may not fall off a cliff tomorrow.

Mark Zagorski
CEO, DoubleVerify

I mean, there's definitely a combination of, you know, FOMO going on, which is: I don't wanna miss this new thing.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah.

Mark Zagorski
CEO, DoubleVerify

I better get into short-form video. I better make sure that I have, you know, a social strategy in place because I'm gonna miss out on this. And also the fact that, okay, the sky is not falling. Things are going okay. You know, we need to sell product.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah.

Mark Zagorski
CEO, DoubleVerify

That's what this all comes back to, is that for marketing, the reason why marketing exists is because it's supposed to help marketers sell things.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah.

Mark Zagorski
CEO, DoubleVerify

Right? And, you know, the initial reaction to every downturn as a recession is like, first budget gets cut, marketing. Let's cut marketing, right? And then every CEO realizes, "Wait a minute, how are we gonna sell anything-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Right

Mark Zagorski
CEO, DoubleVerify

if we can't... if people don't know about it?" So I think that realization and that cycle always occurs and, you know, we are now in a much better spot than we were at the beginning of the year.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

I think that's a great, great way to frame it, and-

Mark Zagorski
CEO, DoubleVerify

Thanks

Ron Josey
Managing Director and Senior Internet Analyst, Citi

I say the same thing to many people. Like, "No, no, no, you gotta cut marketing." Like, "Well, we'll see. You gotta have sales." Let me, let's take a step back and talk about DoubleVerify specifically.

Mark Zagorski
CEO, DoubleVerify

Sure.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Tell us about the core model, the value prop? Obviously, it's about verification.

Mark Zagorski
CEO, DoubleVerify

Yeah

Ron Josey
Managing Director and Senior Internet Analyst, Citi

making sure, but you know, tell us just about how you see the business today, how you see it evolving going forward, and just, yeah.

Mark Zagorski
CEO, DoubleVerify

Yeah. So for those of you who aren't familiar with DV, you know, what we are is a software platform that enables advertisers to protect their media spend and then ensure that it actually performs better over time. We do this by ensuring that their ads are delivered in an environment that is brand safe or brand suitable, that those ads are viewable, and that those ads are delivered in a fraud-free transaction. And we do that both in a pre-campaign basis, so the ability to filter out impressions that don't meet those standards, and post-campaign. So we measure and verify afterwards. How our business has progressed over the last several years is that, you know, verification is in our name, right? But just, I always joke around this in the office, like, just like Dunkin' Donuts, right?

Donuts was in their name-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah

Mark Zagorski
CEO, DoubleVerify

But they call themselves Dunkin' now, right? Verification's in our name because that's what they started doing, but we really, we're DV, and we start calling ourselves DV because although our core is verification, what we're actually doing when we verify or ensure that a transaction is safe, when you take garbage out of the system, we're really helping advertisers perform better. So we've said, you know, we're evolving from this, from this idea of protection to performance, right? And it's probably more specifically, it's not evolution from protection to performance, but what we do is protect and perform. And I think the second half of that equation is where we've focused a lot lately, which is, once we get garbage out, what do we do with what's left? And you mentioned solutions, like attention measurement and like, contextual targeting.

These are refinements of using starting with a scalpel to take the garbage out, or a meat cleaver to take the garbage out, and then using a scalpel to find what's good and what we need to take out of that, if that works. And that's really how the business has progressed, from one which advertisers has looked at us as insurance like, we're gonna keep you safe, to one in which advertisers are looking at us as a utility partner that actually perform better and drive return on ad spend.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Is that a different buyer when you move from insurance to performance, or is it the same CMO organization?

Mark Zagorski
CEO, DoubleVerify

It's the same CMO. Like, you know, we talked about, you know, marketers and what they wanna do is drive sales.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Right.

Mark Zagorski
CEO, DoubleVerify

You know, ads that show up in hate speech content don't drive sales, right? That hurts brands. Ads that aren't seen don't drive sales, right? So the same CMO who says: "You know, I wanna protect my brand," is the same CMO who also is telling-- is being told by the CEO that: "You better sell more product.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah.

Mark Zagorski
CEO, DoubleVerify

Right? It's the same team. They've always looked at, you know, our role in that equation as being protection, but protection with an eye on the fact that I know if I don't protect this thing, I'm not gonna be selling any product, so there's gotta be performance there, too.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

And as we move to define attention, talk to us. We—I think, was it CES this year, we were talking attention?

Mark Zagorski
CEO, DoubleVerify

Yeah.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Maybe that was a big... You were on stage-

Mark Zagorski
CEO, DoubleVerify

Yeah

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Talking about that. Talk to us about what attention is, how you view it, and then I still wanna talk about, like, the mix shift to performance.

Mark Zagorski
CEO, DoubleVerify

Yeah.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

I understand it's the same organization of buying, but maybe it's a different way of thinking about DV, not DoubleVerify, DV in the organization, you know?

Mark Zagorski
CEO, DoubleVerify

Yeah. So, you know, attention is something that in the, in the, in the media world, and the, the particularly digital media world, is, is gaining a lot of traction as a, as a proxy for performance, and there's a, there's a few reasons. You know, one of the biggest is individual identifiers. So cookies and IDs on users are going away, either through legislation or through, you know, corporate leverage on devices. The ability to track a user from place to place is going away. That means the, the ability to actually target performance is being challenged, those things that advertisers have used for many, many years in the digital space. Advertisers are looking for new proxies. Attention is a great proxy for driving an outcome.

If someone doesn't pay attention to an ad, if they're not engaged with an ad, then that ad's ability to drive an outcome, to drive a sale, is severely challenged. So we've looked at all the data that we've been accumulating over the last decade. So we look at things like viewability, and we look at context on a page and what's going on on a page and what kind of information's there, and we put those together to build an attention metric. And what that metric looks at is a crossover of exposure-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Mm-hmm

Mark Zagorski
CEO, DoubleVerify

... so how that ad was exposed on a page, and engagement. Was there user engagement with that ad? When we look at those two things, we can draw a direct line between high attention ads and actual brand lift, sales, and client acquisition, and we've shown this over multiple case studies with major brands. So, you know, attention for us is a further extension of driving greater media quality, but also getting us closer to that idea of driving performance as well. And for advertisers, it's starting to become super interesting because as cookies and IDs go away, they need something else to latch on to-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah

Mark Zagorski
CEO, DoubleVerify

... that can help them understand how they can drive performance and what types of ad placements are driving performance.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

That's something that DoubleVerify is very well positioned to do.

Mark Zagorski
CEO, DoubleVerify

Sure. Absolutely.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Based on, based on what you know. That's, that's super helpful. One, one of the things, we'll get into AI here shortly.

Mark Zagorski
CEO, DoubleVerify

Yeah

Ron Josey
Managing Director and Senior Internet Analyst, Citi

and all the new ad forms, but one of the things that, Nicola, maybe you can help on this one, you know, we often talk about just win rates at DoubleVerify, and a lot of them are greenfield opportunities.

Mark Zagorski
CEO, DoubleVerify

Yeah.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

The question, though, is, why? How, how are win rates getting to 80 per- remaining or at 80%?

Mark Zagorski
CEO, DoubleVerify

Right.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

These are newer clients, so where are these clients coming from?

Nicola Allais
CFO, DoubleVerify

Well, the first thing to clarify is the market is still very under-penetrated. So there is a lot of activity out there that is not yet verified. And so the services are still something that a lot of advertisers are discovering. And we're always surprised by the brand names that come to us and become a new client-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Mm-hmm

Nicola Allais
CFO, DoubleVerify

... where they did not have a verification services from a third party, an independent third party, right? They might have been using homegrown solutions, but not a third party like DV. So it's a large market. The way we are achieving those win rates is, you know, we've expanded internationally, where we did not have a very strong presence for a long time. And that allows us to basically be there for the RFP and actually compete for the business. So that's opened up an entirely new category for us. And then the win rates that we quote is also for companies that were using homegrown systems, that all of a sudden decide to use a third party, or for new solutions.

So in that number that we quote is also the win rate when we actually launch a new product, and a client that did not use that product is actually gonna start using it. So it speaks to the fact that we grow because of new wins in completely greenfield opportunities, but also by upselling our new products to our existing base. So one example that I'd give is Authentic Brand Suitability, which is our, you know, premium-priced product. 80% of the growth in last quarter was from existing customers.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Mm.

Nicola Allais
CFO, DoubleVerify

So they may have been using it, but now all of a sudden, they're using it on more and more greenfield opportunities and more and more geographies, and that product grew over 50% last quarter. So we have many ways of growing, and that's reflected in that win rate.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Super helpful. And, is it so understood competing versus homegrown-

Nicola Allais
CFO, DoubleVerify

Yeah, sure.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

so better solution. Understood markets underpenetrated.

Nicola Allais
CFO, DoubleVerify

Yeah

Ron Josey
Managing Director and Senior Internet Analyst, Citi

... so we're still getting there. Anything that... Talk to us a little bit more about how ABS might have the technology behind it, the, the verification tools.

Mark Zagorski
CEO, DoubleVerify

... Yeah, yeah. So, I mean, you know, we talk a lot about ABS because it is the gift that keeps giving in our business. It's a five-year-old product that grew 50% last quarter. You know, it is a significant percentage of our overall revenue. I think it will do almost, you know, what?

Ron Josey
Managing Director and Senior Internet Analyst, Citi

We have a third of our revenue.

Mark Zagorski
CEO, DoubleVerify

A third of our revenue this year, almost $200 million. And it, it's a great product. The core behind that product, it's the evolution of what we call standard verification. So we started off in the programmatic world, basically doing brand safety-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Mm.

Mark Zagorski
CEO, DoubleVerify

which is a standard segment that says, "This is safe or not safe," right? Which was valuable because people at certain points want to have that black-and-white line. ABS evolved into Authentic Brand Suitability, which was every brand has different qualifications, what works for them, and they want to understand and change that across every brand, across every campaign, and then learn from after they've filtered out things that weren't suitable, how they want to adjust that, those criteria, every time they buy. So think of ABS being taking dynamic data, changing the criteria in each campaign, or even on you know, even on each campaign for each brand, and adopting that over time based on performance. And this was the first example.

We talked about how we went from protection to performance as our tools started evolving from just saying, "Yes or no, protect me," to saying, "Let me pick out some things that work. Let's look at the cycle of pre-bid filtering, post-bid measurement, and see what is working as far as filtering is concerned, but also what's working as far as our other KPIs on performance, and adjust those things over time." The tool's been incredibly successful because it's, again, moved us from being in the protection suite to the performance suite. And it shows that when we have a product that can actually drive real ROI as well as protect the brand, it will grow, and it will grow significantly.

you know, it's a product that there is no comparative product in the market that we believe, that differentiates ourselves from our competitors. So it not only drives revenue on its own, it helps us win clients.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah.

Mark Zagorski
CEO, DoubleVerify

That's what, you know, as you asked Nicola before previously, you know, our win rate is not based on the fact that we've got more people or we've got more products. It's that the products that we have are different and better than our competitors.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yep. That's enough said, right? That's... So let's maybe switch topics a little bit more to a higher level in terms of, like, the core drivers. And Mark, I just want the first word that comes to your mind here when I say short-form video, blank.

Mark Zagorski
CEO, DoubleVerify

Money.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Money!

Mark Zagorski
CEO, DoubleVerify

It's money.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

I wouldn't have thought money.

Mark Zagorski
CEO, DoubleVerify

It's money for everybody.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah.

Mark Zagorski
CEO, DoubleVerify

You know, look, the social platforms are making money.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah.

Mark Zagorski
CEO, DoubleVerify

You know, we are generating money from protecting it. Now, if I, I'd say money, and then in parentheses, say caution.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Okay.

Mark Zagorski
CEO, DoubleVerify

Right? Because short-form video is the ultimate UGC environment where... You know, I just read today it's something like—I'll probably get this wrong, but something like 1.8 million hours of video are watched on TikTok in every minute.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

1.8 million-

Mark Zagorski
CEO, DoubleVerify

Every minute of the day-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah

Mark Zagorski
CEO, DoubleVerify

... there's 1.8 million hours of video being watched. It's insane.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

The scale is unbelievable.

Mark Zagorski
CEO, DoubleVerify

The scale is unbelievable. The scale of new videos that are being uploaded. If you went to the Meta upfront this year, you would think that Meta doesn't have any other product except for Reels. I'm not exaggerating. 90% of the upfront, they talked about Reels. The reason why the platforms love this is because, A, it is incredibly high engagement, right? So consumers, you know, who are on this spend tons of time on it. B, it's a great marketing environment, which you can implant a ton of ads into. You know, if you think about it, there's so much buzz around CTV, and CTV is the transformation of television, right?

But Netflix, when they announced their ad-supported tier, they said: "We're gonna do four breaks an hour with four spots an hour." That's 16 impressions, 16 ad impressions in an hour of viewing. That's how much they can monetize. In an hour of a short-form social video engagement, so if you're on TikTok for an hour, there's hundreds, if not thousands, of ad impressions against that. And that's why I talk about money. You know, the idea of the revenue generation this can create is massive, and since we're knee-deep in this space, for us, it's probably one of the fastest-growing areas of coverage. You know, our TikTok business, we mentioned last quarter, we did more revenue with TikTok last quarter, for verification, social verification, than we did all of last year, right? So it's a great opportunity.

Now, that comes with the parentheses of, you know, of caution-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Mm

Mark Zagorski
CEO, DoubleVerify

... and concern, because the content there is UGC. Things like brand safety and suitability become issues. And the complexity around that can't be understated when it comes to trying to verify whether something is safe or suitable, because you are dealing with video. In a 20-second clip, you can have video, audio, images, and text, and each one of those can be totally different, right? You could have a brand safe image with totally non-brand safe music or audio on-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Right

Mark Zagorski
CEO, DoubleVerify

... top of it. You could have brand safe, you could have an unbrand safe image with really nice, safe image or text or metadata around it. So the ability to analyze that and do so at scale is incredibly challenging, but that's why we get paid.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yep.

Mark Zagorski
CEO, DoubleVerify

Right? And that's the importance, because advertisers want to be there. And we started off talking about FOMO, right?

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah.

Mark Zagorski
CEO, DoubleVerify

Advertisers know they need to be in short-form video, but there's definite concern of, like, I want to make sure I'm safe when I'm there. And I think that's the role we play. And it's an increasing driver of growth for us and increasing opportunity for advertisers.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

One of the things we hear often is just the lo-fi environment of creating ads for social video, for short-form video, allows brands to just get into the mix right away. But I do hear the caution comment.

Mark Zagorski
CEO, DoubleVerify

Yeah.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Because you need to make sure you are advertising next to brand-appropriate content.

Mark Zagorski
CEO, DoubleVerify

Absolutely.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

So, you know, I was gonna ask about advertiser demand. We just talked about that with FOMO. Maybe social overall.

Mark Zagorski
CEO, DoubleVerify

Yeah.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

So, you know, obviously, we just talked about short-form video. We talked about TikTok and Reels and et cetera, et cetera. But I think social measurement, like the feed, talk just about the feed, I think that's now a newer format for-

Mark Zagorski
CEO, DoubleVerify

Yeah

Ron Josey
Managing Director and Senior Internet Analyst, Citi

-for DV. And would love to hear your thoughts on just social overall demand for social and, and specifically what you're seeing, because you're talking to Fortune 1,000-

Mark Zagorski
CEO, DoubleVerify

Yeah

Ron Josey
Managing Director and Senior Internet Analyst, Citi

... 5,000 companies.

Mark Zagorski
CEO, DoubleVerify

Yeah. Yeah, look, we, you know, social growth in our business last quarter was over 30% growth across the social networks that we work with. We work with every major platform out there. So, you know, Meta, YouTube, Snap, Pinterest, X, TikTok. I mean, you name a social platform, we're engaged with them.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Can you rank order those by ROI? No, I'm just joking.

Mark Zagorski
CEO, DoubleVerify

I can-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

If you're comfortable, would love to hear.

Mark Zagorski
CEO, DoubleVerify

I can rank order them by size. I mean, you know, Meta is by far the largest.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Sure.

Mark Zagorski
CEO, DoubleVerify

You know, YouTube is, you know, neck and neck, you know, close there. And then we've mentioned this before, TikTok has, has-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

That's grown

Mark Zagorski
CEO, DoubleVerify

... rallied to third place-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah

Mark Zagorski
CEO, DoubleVerify

Really quickly, from zero to third, in a very short period of time. You know, the overall social environment continues to be in high demand, and I think that's what finally spurred—you mentioned News Feed—Meta to open up their News Feed to third party-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah

Mark Zagorski
CEO, DoubleVerify

... brand safety and suitability vendors. You know, we're knee-deep in the development process there. We're hoping to, you know, get our initial products out the door early next year-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Okay

Mark Zagorski
CEO, DoubleVerify

... so that advertisers can feel comfortable that there's third-party independent verification of what's going on in the News Feed. It is a big event that was many years in the making.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah.

Mark Zagorski
CEO, DoubleVerify

We, you know, when we IPO'd over two years ago, the question always: "Well, why aren't you guys in the News Feed? Why aren't you in Meta? When's that gonna happen? When's that gonna happen?" And we always said, "Well, you know, really, it's not up to us at this point. We have the tools to do it. We have the scale to be able to handle News Feed. It's really up to Meta to open it up," and they did.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah.

Mark Zagorski
CEO, DoubleVerify

I think a lot of it had to do with the fact that, advertisers were increasingly looking at alternatives like short-form video, like TikTok, who had been incredibly open to third parties to come in. And I feel like the pressure just was too much, and they said, "Okay, we wanna be good players in this space." And I think the reality of it is, we are partners to the platforms, and our entire goal is to make advertisers spend safe and secure and perform, but in conjunction with that, make sure that the platforms there can help attract those advertisers. And I think that's an interesting dynamic in our business that's changed over the last few years, is we were always kind of seen as, you know, the interlopers coming in and calling someone's baby ugly.

Like, you know, "Hey, we don't, you know, we don't want you in here to tell us all our content's bad." And that's changed to platforms, new and emerging platforms, coming to us, like TikTok and others, who have said, "Hey, we want to make sure that advertisers know that our stuff is great, and putting your imprimatur on that totally helps us." So we used to do all the door knocking. Now they come and knock on our doors.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

What, what do you think made that change? Like, was it the larger brand saying, "We're not coming unless we have DoubleVerify - DV," or, or is it Meta saying, "You know, we, we need your solution because we're maybe losing dollars 'cause advertisers are not...

Mark Zagorski
CEO, DoubleVerify

I mean, it all starts with the advertisers, right?

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah.

Mark Zagorski
CEO, DoubleVerify

It's when they say they're not gonna do something at some point, that speaks louder than anything.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

It does

Mark Zagorski
CEO, DoubleVerify

... we can say or the industry can say. And it starts there, and once one domino falls, they usually all start to fall.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah. Let's, let's stick with newer formats. CTV, we talked briefly about that. You know, just, accelerating core driver going forward, I hear you loud and clear on the Netflix comment. You know, just talk to us about your view on CTV and DV's overall approach and strategy.

Mark Zagorski
CEO, DoubleVerify

Yeah, I think, you know, CTV is an incredibly important part of our mix and a big part of our business thesis. The way we approach our customers is that we want to be able to verify their spend everywhere they go.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah.

Mark Zagorski
CEO, DoubleVerify

Right? Wherever they spend on social or mobile or display or short-form video or CTV, we need to be there. So I think it's probably more of an important part of the basket of goods we sell than an actual scale driver. And the reason I say that is because it goes back to not only the number of impressions that get delivered against CTV, but the cost of those impressions. So it's a big market, and CTV is a big market, important to be part of that, but our business model is a volume-based model.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah.

Mark Zagorski
CEO, DoubleVerify

Right? So we charge a fixed cost for every impression or every transaction we manage, and there are significantly fewer transactions on CTV than there are in other forms, like short-form video, et cetera. So for us, it's an important part of the mix, and it's growing, I mean, growing-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Mm

Mark Zagorski
CEO, DoubleVerify

... double-digit, high double-digit growth rates each year as far as volume. But I think it's still a very small part, sort of our revenue-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah

Mark Zagorski
CEO, DoubleVerify

... maybe 3 or 4%-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

3% of our revenue

Mark Zagorski
CEO, DoubleVerify

... of our revenue or impression count. So it's still small, growing, important. I think there's some value unlocked there, too, that'll start coming when we start doing brand safety and suitability on a show level or program level basis.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Okay. Super helpful. That makes a lot of sense.

Mark Zagorski
CEO, DoubleVerify

Yeah.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

I think the basket of goods we sell versus and maybe the last one of these newer, the big three, the retail media side.

Mark Zagorski
CEO, DoubleVerify

Yeah.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

So you have to be where your clients are, where the consumers are. I think DV is working with 12 of the top retail media platforms.

Mark Zagorski
CEO, DoubleVerify

Yeah

Ron Josey
Managing Director and Senior Internet Analyst, Citi

... 39 retailers. Just talk to us how, how you see retail media.

Mark Zagorski
CEO, DoubleVerify

Yeah, retail media is a really cool one, because the one thing I didn't mention about CTV that is nice and beautiful is CTV is bringing money from linear, of which we have no linear business, right?

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah, I know.

Mark Zagorski
CEO, DoubleVerify

You know, linear is not a place for digital verification. So that's all new dollars. Retail media is a lot of new dollars, too, because if you think about who participates in retail media, they're the platforms, so the Best Buys and the Targets and the Walmarts, but then there's all those advertisers. And a lot of those advertisers are taking co-op budgets or merchandising budgets that they used to do-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah

Mark Zagorski
CEO, DoubleVerify

... on the retail side and moving it to digital media. So, like, that's new dollars. We love new dollars coming into digital. The role that we play, and our retail media business grew over 80% last quarter. So it's actually becoming a real contributor to not only growth, but overall size of the company. You know, the role we play is both as, on the platform side, so we provide, for example, people like Amazon, and others, a base level of brand safety, and viewability and invalid traffic protection for their platform, so the media they're sending out. But we also provide, filtering and pre-bid solutions to people buying into those platforms-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Okay

Mark Zagorski
CEO, DoubleVerify

... so they can ensure that their impressions are viewable and fraud-free. That's interesting for us, too, because it attracts an entire different group of customers that we wouldn't go after, which is, I'd say midsize retailers, small and midsize retailers, who are buying into these Meta retail media networks that we would never go out to directly, right? So these are small OEMs, small retailers, who are looking for broader distribution, but we wouldn't. They wouldn't be big enough for us to go. So really, retail media networks act as a channel partner for us.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Sure.

Mark Zagorski
CEO, DoubleVerify

So, you know, again, new dollars from a new type of customer, new dollars from new budgets, and retail media continues to grow for us at a great clip. And as you noted, we work with Macy's, Best Buy, Target, Walmart, Kroger.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Kroger

Mark Zagorski
CEO, DoubleVerify

... some of the biggest, Amazon. I forgot about those guys. Amazon, a little retail guy.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah.

Mark Zagorski
CEO, DoubleVerify

Some of the biggest guys out there, and it's great. There's one other benefit to this, too, which is really cool, which is not only do we work with them on the platform side and with the guys who are buying in, but in many cases, these relationships have come out of the fact that we work with them as advertiser clients.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Mm.

Mark Zagorski
CEO, DoubleVerify

Now, totally different groups. The retail media group, for example, within Macy's, is different than the advertising group within Macy's.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah.

Mark Zagorski
CEO, DoubleVerify

It doesn't hurt-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah

Mark Zagorski
CEO, DoubleVerify

... to have that relationship. So we just announced a deal with Uber. Now, we have Uber now as both an advertiser, and they're a huge advertiser, digital advertiser, whether they're recruiting, you know, for Uber Eats or for new drivers. Huge advertisers, so they're an advertiser partner of ours, but we're also a platform partner on their new retail media network-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

On their journey.

Mark Zagorski
CEO, DoubleVerify

... which is their journey now.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Okay.

Mark Zagorski
CEO, DoubleVerify

Right, so-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Platform partner-

Mark Zagorski
CEO, DoubleVerify

It's cool

Ron Josey
Managing Director and Senior Internet Analyst, Citi

... meaning verifying?

Mark Zagorski
CEO, DoubleVerify

Yes.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Got it.

Mark Zagorski
CEO, DoubleVerify

Yeah, so it's a great place for us to be as more and more of these advertisers become advertising networks.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah.

Mark Zagorski
CEO, DoubleVerify

Right.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Advertising is becoming a bigger part of all these marketplaces that are out there as well.

Mark Zagorski
CEO, DoubleVerify

For sure.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Uber's been very clear about that, and we cover others. Let's, I wanna get to Scibids and the acquisition-

Mark Zagorski
CEO, DoubleVerify

Yeah

Ron Josey
Managing Director and Senior Internet Analyst, Citi

... in a second, but we're 10, 11 minutes or 10 minutes left, 11 minutes left. We haven't even talked about GenAI.

Mark Zagorski
CEO, DoubleVerify

Yeah.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

So, you know, one of the things that we just hear often, of course, is just... Well, we all hear everything about GenAI, but I'd love your thoughts on the broader just how, where, where do we go from here? You know, a lot of buzz. We've heard this conference just how GenAI has improved creative, has improved just the ability to really target folks. We just heard just now, you know, the ability to, to go from 0 to 90 languages overnight.

Mark Zagorski
CEO, DoubleVerify

Sure.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Talk to us, you know, how you see GenAI impacting the advertising environment today, and then going forward?

Mark Zagorski
CEO, DoubleVerify

Yeah. I'll put my Dark Brandon hat on now and be the evil-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Okay

Mark Zagorski
CEO, DoubleVerify

... AI guy. So let's talk about how AI is creating chaos in the advertising space, because it is, right?

Ron Josey
Managing Director and Senior Internet Analyst, Citi

I'm looking at Tom over here. Yeah.

Mark Zagorski
CEO, DoubleVerify

You know, GenAI, GenAI is creating more nefarious content.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Mm.

Mark Zagorski
CEO, DoubleVerify

There's a categorization of content that's called MFA, right? Made for Advertising content. This is stuff that you've seen out there, and I'm sure you've all clicked on it, which is kind of like the, "Hey, look at 12 facts about The Brady Bunch that you didn't know," right?

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Sure.

Mark Zagorski
CEO, DoubleVerify

There's, like, 17 million ads on that page. MFA content has been increasing exponentially.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Mm.

Mark Zagorski
CEO, DoubleVerify

There's, we've seen some studies that said, you know, sites that were creating maybe 10 or 15 new articles a day are now creating 1,000 articles a day on a single website. Now, those websites now are proliferating by the tens of thousands. So think of an environment out there that advertisers are trying to manage, and they're buying against their programmatic platforms, that's filled with what's called MFA content.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah

Mark Zagorski
CEO, DoubleVerify

... that's almost entirely created by CGI.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah

Mark Zagorski
CEO, DoubleVerify

... by-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

GenAI

Mark Zagorski
CEO, DoubleVerify

... GenAI. And the second aspect of that is, you know, and there's another study that just came out that said that by 2030, 99% of internet content will be created through AI.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Mm.

Mark Zagorski
CEO, DoubleVerify

99%, so almost all news content and almost all other content. So, so AI creates-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

What does it say about equity research?

Mark Zagorski
CEO, DoubleVerify

Well, look at the financial articles. Half the financial articles now are AI-generated.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

How detailed are they, really?

Mark Zagorski
CEO, DoubleVerify

They're terrible.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

You know?

Mark Zagorski
CEO, DoubleVerify

They're terrible. They're actually stealing your data, too, half the time.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah.

Mark Zagorski
CEO, DoubleVerify

So I think, you know, it's creating a very challenging environment for advertisers. There's tons of MFA content. We're seeing increases in fraud. We've seen twice as much mobile fraud this year than we've ever seen in the past. So it's creating more fraud. It's creating a more challenging environment. What that means is, for us, it means greater demand for our solutions. It's creating a more challenging environment for advertisers to, to participate in, to go out and buy advertising in. They've got to have more tools to do so. So tools that we have that help them avoid hate speech that's being amplified at a greater level, that avoids MFA content, that helps them to avoid fraud that's being generated, those tools become more important for us, and we use AI to fight AI, as you noted.

You know, our classification engine is being driven by AI. Our fraud lab uses AI tools to start detecting patterns. So it is, you know, the arms race has just escalated from slingshots ten years ago to rifles, to now bazookas.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Mm-hmm.

Mark Zagorski
CEO, DoubleVerify

Right? And that's where we are, and we just have to have the arms on this side to combat that, too.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

I mean, very few people have the amount of data that DV has-

Mark Zagorski
CEO, DoubleVerify

Yeah

Ron Josey
Managing Director and Senior Internet Analyst, Citi

to go through, and so I'm curious, how is, how is AI or maybe, you talked about AI and ML, but I'm curious how, if GenAI is helping to sift through that, so you know, you know, all of the short-form video content, you talked about music and audio, and, and video all together?

Mark Zagorski
CEO, DoubleVerify

Yeah, I mean, look, your models are only as good, and your tools are only as good as the data that goes into them.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Right.

Mark Zagorski
CEO, DoubleVerify

You know, we see over 5 trillion transactions a year-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Right

Mark Zagorski
CEO, DoubleVerify

Right, that we get, that we get paid for. We see more that we even don't get paid for, because as we do analysis, we look at more and more data. So we see trillions of transactions. That gives us tons of data to build our models around, which allows those models to actually be incredibly efficient and effective. Now, it doesn't mean, again, there isn't some type of arms race between bad guys doing bad things, and good guys-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Right

Mark Zagorski
CEO, DoubleVerify

Trying to protect advertisers. But we think we're pretty well armed, based on the fact that, you know, we have so much data. We have a legacy of data that we have to pull from. The advantage we have, too, is that, you know, we're working with 1,000 of the biggest brands on the planet, and that data that we work with them to generate is information that we can use to then create smarter solutions over time, and that's access that we have exclusively, right? You know, the guys on the other side don't have access to that data. The guys trying to do bad stuff have to come up with their own modeling to spin things out. We can learn from things we've seen in the past.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

That's great. Yeah. No, well, creating chaos, I think, is the right way to say it.

Mark Zagorski
CEO, DoubleVerify

Yeah.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

And of course, we're just looking for what it can be and where it goes. Maybe I'll switch topics. We have about five, six minutes left, so if there's any questions in the audience, you know, start teeing them up. But talk to us about the acquisition about Scibids.

Mark Zagorski
CEO, DoubleVerify

Yeah.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Um, yeah.

Mark Zagorski
CEO, DoubleVerify

Maybe I'll let Nicola talk here for a second-

Nicola Allais
CFO, DoubleVerify

There you go!

Mark Zagorski
CEO, DoubleVerify

as our CFO.

Nicola Allais
CFO, DoubleVerify

Fair enough.

Mark Zagorski
CEO, DoubleVerify

He had to pay for it.

Nicola Allais
CFO, DoubleVerify

That's right.

Mark Zagorski
CEO, DoubleVerify

So he paid for it.

Nicola Allais
CFO, DoubleVerify

So we announced the acquisition of Scibids on our second quarter call. Scibids fits on the activation side of the business, right? So we have the measurement side of the business, where we evaluate how well an ad performed after it was actually run, and then we have the activation side of the business, where we help advertisers evaluate where they're about to place their ad dollars. And historically, the way our data was used in that part of the business was, our data was ingested by programmatic partners, such as The Trade Desk and DV360, as two of the large ones. And the data was used to allow an advertiser to bid one way or the other, based on the data that we provided.

It was a very binary type of decision. They would use our data, and we'll take the example of brand safety and say: "Is this brand safe, or is this not brand safe? If it's brand safe, go ahead and bid. If it's not brand safe, don't bid on it." The evolution of that product was Authentic Brand Suitability.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Mm-hmm.

Nicola Allais
CFO, DoubleVerify

Authentic Brand Safety allowed an advertiser to not only do it at the brand level but go down to sort of the campaign level and be able to create more sophisticated filters before they were actually going to say, "Yes, bid on this," "No, bid on this," but still sort of a binary decision. What Scibids allows us to do now is use our data and algorithmically predict with our data whether they should bid or not bid on an ad impression, so down to the impression level. So from just the brand level, when it was brand safety, to the campaign level, when it was Authentic Brand Safety, to really within even the campaign, rather than just say yes, no-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Mm-hmm

Nicola Allais
CFO, DoubleVerify

... use the Scibids technology to pull the lever one way or the other towards yes or no, depending on what you're looking to do with your campaign. So a lot of advertisers were coming to us and say: "Look, I understand what you're telling me about brand safety. I understand what you're telling me about viewability, whether it's viewable or not, but within that, I would like to have the ability to say I'm okay to sort of throttle that lever a little bit if the CPM is gonna be low enough that I'm actually gonna be able to have a return on my campaign." Scibids is that tool. It allows the advertiser to really throttle that. It allows the advertiser to bring in additional data sets into their decision-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Mm.

Nicola Allais
CFO, DoubleVerify

Data sets that are specific to the advertiser, so data that they're collecting elsewhere, such as, you know, pricing or intent of buying something. And so it creates a much more sophisticated way of using our data. It moves from just yes, no decision, to a far more sophisticated way of using. So the impact it's gonna have for us is, a lot more usage of our data. Rather than just having a yes, no decision, our data is used for a yes, no decision, but we're only getting paid when it's a yes.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Right.

Nicola Allais
CFO, DoubleVerify

This allows us for our data to be monetized-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Mm

Nicola Allais
CFO, DoubleVerify

... in a far greater amount of transactions.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Got it.

Nicola Allais
CFO, DoubleVerify

That's intuitively what that tool is gonna do for us. So basically, it allows the advertisers to make an even more informed decision using our data-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Sure

Nicola Allais
CFO, DoubleVerify

on the activation side of the business. So we're very excited. We acquired the company. We acquired talent, which is not easy to come by, a lot of data scientists. This is not gonna be a cost synergy exercise. This is gonna be the stepping stone for how we're gonna develop all of our data science work around AI. It is a product that's based on AI, on algorithmic predictive tools, right? There's a lot of conversations about AI creating efficiency in your model, creating ways of, you know, cutting costs, which of course we will do as well. But this is a product that's based on that technology, which is pretty unique.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

The integration with your data to have that, I was gonna say nuance, but to be able to go up and down-

Nicola Allais
CFO, DoubleVerify

Yeah

Ron Josey
Managing Director and Senior Internet Analyst, Citi

whether to say yes or no

Nicola Allais
CFO, DoubleVerify

Yeah, yeah

Ron Josey
Managing Director and Senior Internet Analyst, Citi

... how difficult is that integration?

Nicola Allais
CFO, DoubleVerify

... Well, Scibids is an existing product.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Right.

Nicola Allais
CFO, DoubleVerify

It's an existing company. It already has-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

You've been using it?

Nicola Allais
CFO, DoubleVerify

Yes. Yes.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Okay.

Nicola Allais
CFO, DoubleVerify

So one thing we did do is we actually tried it before we bought it, right?

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah.

Nicola Allais
CFO, DoubleVerify

So we had a partnership with them to try out the product. They have an existing client base. It's a small client base. Importantly, they have the integrations with the DSPs. And so for us, the decision of buying versus build was pretty obvious because they kind of have all the proof points in place already.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

That's great. Super helpful. We have about a minute left or two. Any questions in the audience that we should ask the team?

Speaker 4

Hi there. Could you talk a little bit more about the international growth opportunity, maybe how the land and expand approach differs from your domestic markets? And then maybe also the health of the international ad macro.

Nicola Allais
CFO, DoubleVerify

Do you want to talk about-

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Sure.

Nicola Allais
CFO, DoubleVerify

So international, we've invested in the infrastructure of international growth about 24 months ago. Twenty-four to 12 months ago is really when we established our presence in markets where we weren't. Just for the interest of time, the simplest way to think about international, for us, it's not even a third of our measurement business. It's well over 50% of spend for large enterprise clients. That's the opportunity, right? So the investments are made. Last year was pretty tough in EMEA in particular, and APAC. Q2, you saw huge growth for us based on the infrastructure investment that we already made. So this is a matter of being on the ground, being able to compete on RFPs, and our growth rate is really tremendous on international.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Yeah. Our EMEA business grew over 30%-

Nicola Allais
CFO, DoubleVerify

Yeah.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Last quarter. Our APAC business grew over 50% last quarter. And we just announced we have opened three new offices in APAC and two additional offices in EMEA in the last two months.

Nicola Allais
CFO, DoubleVerify

Yeah.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Super helpful. Well, with that, Mark, Nicola, we're in overtime.

Nicola Allais
CFO, DoubleVerify

Yeah.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Thank you very much for coming today to our global tech conference.

Nicola Allais
CFO, DoubleVerify

Yeah.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

And really learned a lot, so appreciate it.

Nicola Allais
CFO, DoubleVerify

Thanks for having us.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Thanks for having us. Awesome stuff.

Nicola Allais
CFO, DoubleVerify

All right.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Thank you.

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