Welcome to the Dexcom first quarter 2016 earnings release conference call. My name is Bianca, and I will be your operator for today. At this time, all participants are in a listen-only mode. Later, we will conduct a question-and-answer session. Please note that this conference is being recorded. I will now turn the call over to your host, Mr. Kevin Sayer. Mr. Sayer, you may begin.
Thank you, Bianca, and welcome everybody to our first quarter 2016 earnings call. I'd like to turn the time over to Steven Pacelli for our safe harbor statement.
Great. Thanks, Kevin. Some of the statements that we will make in today's call may constitute forward-looking statements. These statements reflect management's intentions, beliefs, expectations, and strategies about future events, operating plans, and performance. All forward-looking statements included in this presentation are made as of the date hereof based on information currently available to Dexcom, deal with future events, are subject to various risks and uncertainties, and actual results could differ materially from those anticipated in the forward-looking statements. The factors that could cause actual results to differ materially from those expressed or implied by any of these forward-looking statements are detailed in Dexcom's quarterly report on Form 10-Q for the period ended March 31, 2016, as filed with the Securities and Exchange Commission and our other reports filed with the SEC.
Except as required by law, we assume no obligation to update any such forward-looking statements after the date of this presentation or conform these forward-looking statements to actual results. Additionally, we will discuss certain financial information that has not been prepared in accordance with GAAP with respect to our cash-based operating results. This non-GAAP information is provided to enhance your overall understanding of our current financial performance. The presentation of this additional information should not be considered in isolation or as a substitute for results or superior to results prepared in accordance with GAAP. Kevin?
Thank you, Steve. Joining me today are Jess Roper, our Chief Financial Officer, and Steven Pacelli, our Executive Vice President of Strategy and Corporate Development. Sticking with our usual format, Steve will start with with our detailed review of our 2016 first quarter financial results, and I will follow with our customary operations update and offer some concluding thoughts before opening the line for questions. I'll now turn the call over to Steve.
Thanks, Kevin. Dexcom reported revenue of $116 million for the first quarter of 2016, compared to $73 million for the same quarter in 2015, a $43 million or 60% increase. Sequentially, revenue for Q1 was down approximately 11% from the prior quarter, which was expected as the first quarter is traditionally a seasonally slow quarter for our business. Our first quarter gross profit was $75 million, generating a gross margin of 65% compared to a gross profit of $47 million and a gross margin of 64% for the same quarter in the prior year. Our gross margin in Q1 was affected by several factors. Obviously, gross margin was negatively impacted due to lower sales volumes in Q1 as a result of seasonality.
Compared to Q1 of last year, our gross margin on hardware was impacted by sales of the G5 mobile transmitter, which has a shorter useful life and therefore a lower ASP. To a lesser extent, our gross margin was impacted by lower yields on our G5 mobile transmitter, which is also expected with any new product launch. Finally, our gross margin was impacted by an increase in warranty expense. The impact of the increased warranty expense and scrap due to lower yields accounted for approximately 3 margin points in Q1, and absent these expenses, our gross margin would have been approximately 68% for the quarter. Kevin will provide some additional clarity momentarily. For the full year, we expect our gross margin to return to our normalized operating range of 67%-75%, or 67%-70%.
However, depending on ongoing remediation efforts surrounding our receiver recall, margins could be negatively impacted in future periods during the year. Some final thoughts on our revenues and our gross profits. Our mix between durable and consumable products shifted slightly in Q1 to approximately 28% durable and 72% consumable. Sensor pricing has remained constant with the ASP for sensors within a range of $70-$75 per sensor, and the ASP for our hardware has also remained stable. Finally, our international business continued to perform, generating $19 million in revenue during the quarter.
Research and development expense totaled $32 million for Q1 of 2016, compared to $20 million in Q1 of 2015, with the increase due primarily to additional payroll-related expenses and expenses related to work on our near-term product pipeline, particularly with respect to our next-generation insertion system and work on our advanced product pipeline, including expenses associated with our Verily partnership. Selling, general, and administrative expense totaled $62 million in Q1 of 2016, compared to $39 million during the same quarter in 2015, with the increase due primarily to year-over-year increases in headcount in our customer support organizations, as well as a ramp in marketing expenses in connection with our DTC awareness campaigns, investment in our OUS expansion efforts, and investment in our IT infrastructure. With respect to our operating expenses, I want to remind investors of a few key points.
As we said during our fourth quarter call, we did not anticipate that Q1 costs would go down sequentially, and our OpEx was up only approximately 5% from Q4 2015. Our non-cash expenses and taxes related to equity compensation included in our operating results were up $10 million year-over-year and $4 million sequentially, representing the bulk of our sequential OpEx increase. Our net loss for the first quarter of 2016 totaled $19 million, which included $28 million in non-cash expenses, centered primarily in non-cash share-based compensation expense across all functional areas of our business. Absent these non-cash charges, cash-based net income was $9 million for Q1. Our loss per share for the quarter was $0.23.
With respect to our balance sheet, we ended the first quarter with $107 million in cash and marketable securities. Our Q1 revenue performance fell within our range of expectations, but consistent with past practices, we will stick with our current guidance of $540 million-$565 million in revenue for the year. However, also consistent with prior years, we will reevaluate our guidance during the Q2 earnings call and update as appropriate. Before I turn the call back over to Kevin, let me add some color around our OpEx spend during Q1 and for the balance of 2016.
As we mentioned during our last earnings call, we've indicated that we plan to spend up to $40 million this year on four key incremental strategic initiatives, including our Verily partnership, expanded manufacturing capacity, international expansion, and investment in our advanced data platforms. Our outlook for these investments remains unchanged, but expenses on these projects will be choppy on a quarterly basis. For example, Q1 expenses on these initiatives were less than $10 million, with the biggest spends on Verily product development and our international expansion. With that, I'll turn the call back over to Kevin for a business update.
Thank you, Steve. Far in this reporting season, we have seen the big diabetes players report their performance, and here's what they've said. J&J Diabetes down 15% operationally year-over-year in the U.S. Abbott US Diabetes down 32%. Roche Diabetes down 49% in North America. For Medtronic, we only have global numbers, but their diabetes only grew around 11% in its most recent quarter. We grew 60% in the first quarter of 2016, on top of 55% last year. Our new patient growth remains phenomenal, and our prospective patient pipeline remains robust. While our growth has enabled us to make significant investments for the future, we have experienced some growing pains in the past few months that I would like to address.
I'd like to start with some words regarding our recent FDA action and our plans to get through this. By way of background, we had noted an increased number of speaker failures in our MDR reporting over a number of months. Accordingly, together with the FDA, we determined that the appropriate course of action was to initiate a customer notification, which was consistent with Class II recall procedures. In compliance with the FDA's directives, Dexcom issued this notification letter on February 23rd, 2016. The letter was posted on our website and sent via certified mail to all U.S. patients, either directly by Dexcom or by means of our distributors. Additionally, we implemented procedures to provide the same notification to Dexcom patients globally through our distributor network.
For those of you who have not read the customer notification, it reminds patients of the importance of alerts and alarms and encourages them to test the audio functionality of the receiver regularly. The local FDA office inspected Dexcom in late March and determined that we had complied with our agreed-upon Class II recall procedures. FDA continued to review this matter and subsequently determined that due to the extreme importance of alerts and alarms in CGM, this matter was more appropriately classified as a Class I recall. After this determination, and to increase awareness in the patient community, we issued a press release dated April 11, 2016, and the FDA posted the Class I recall notice on their website. Given all of that information, there are two questions that we must address today. How's Dexcom gonna fix this, and what does this mean to our business going forward?
As for the fix, we are implementing several corrective actions. We have identified a new speaker for the current receiver that will be more robust. This replacement speaker and associated manufacturing change has already been filed with the FDA. As we've discussed on many of our previous earnings calls, we have a completely new receiver in our product pipeline, and it will be filed with the FDA before the end of the second quarter. We believe this receiver will greatly improve the patient experience. Additionally, we are evaluating a software upgrade for the current receiver to systematically test its audio functionality on a regular basis. While the agency has not approved any of our proposed actions, the FDA is aware of them, and we are confident that they will continue to work with us to implement features to improve patient safety.
With respect to the business, Steve noted previously that we have experienced an increase in warranty expense this quarter. Certainly, some portion of that increase relates to the recall situation, and we have experienced a slight increase in the percentage of receivers returned due to speaker failure. Absolute numbers increased simply because of the size of the patient base, and the fact that we sent out a patient notification letter also increased the number of returns. Our product returns across the board have increased this quarter. Some of the increase relates to the fact that the patients received a letter. Some relates to the fact that we're in the middle of our most complicated product launch ever.
Some relates to the fact that we have not been able to address all patient concerns in a timely manner through our tech services group, and we made the decision to ship replacement product quickly to take care of our customers. We should have anticipated better. We currently have a very large number of receivers in stock as we built up inventory in anticipation of redeploying our manufacturing resources on the next-generation receiver later this year. The timing of FDA's approval of our proposed corrections, combined with whatever additional actions we may implement, could have a financial impact in future periods. For example, we may be able to implement our proposed software upgrade for the receiver to include the systematic speaker test. While that may require some work, the cost would not be extensive if that is our corrective action.
On the other hand, we may be required to implement the new sensor configuration going forward as soon as it is approved, which would require us to rework or scrap some or all of the current receiver inventory. We believe this example would be the worst case scenario. While it's impossible to predict the total impact of any corrective actions we might take, we currently estimate the potential write-off related to rework of all of our current receiver inventory to be approximately $5 million. For patients, it's business as usual. We continue to ship our current products and believe there is no safer way to manage the day-to-day treatment of diabetes than the world's most accurate connected continuous glucose monitor. We continue to hear this over and over and over again. I now wanna take the opportunity to address our patient community.
March of this year marked our 10th anniversary of commercialized CGM. We have come a very long way over the past several years, and momentum is not slowing down, as you can see by our continued revenue growth. During the past 15 months, we have more than doubled the U.S. patient base. It's one thing to double a patient base when you go from 2,500 to 5,000 patients. It's a completely different thing when you start talking about adding tens of thousands of new patients each and every quarter. When you combine the sheer number of new patients added to the Dexcom family with the most complicated product launch in the history of our organization, then add the customer notification process to this, you can imagine things have been very hectic here. We've learned many lessons over the past several months.
While we felt that we planned the G5 launch very well from a product and messaging perspective, we fell short from an infrastructure perspective. The G5 launch has been more complex on a number of fronts. For example, even though the pricing is the same, the process of purchasing two transmitters for six months of use versus one transmitter has taken an inordinate amount of customer service time, causing patient delays and inconvenience. The same can be said for patients that were required to purchase a G5 receiver after buying a G4 receiver in a previous time period. On top of that, we have learned that our technical support calls on the G5 system are approximately 40% longer than they are for G4. G5 technical support calls are also much more complex.
For example, in addition to supporting our CGM system functionality, we spend a lot of time discussing things like Bluetooth pairing, Bluetooth range, what app are we supposed to download, how do we pair the app, how do we share data, and so forth. Now we are providing medical device and consumer product support all at the same time to a much broader group of patients. Dexcom has been the highest-rated CGM manufacturer in customer loyalty and satisfaction for seven years in a row, and we will fix this. Couple of examples that will be implemented shortly, we have added and trained a number of people to work in customer service and believe that we will be right-sized within a couple of weeks.
We are also in the final stages of several IT efficiency projects, including a new phone system that we will turn on over the next 30 days. These actions, combined with several other things that we've already put in place, will take us where we need to be. We apologize for slipping, and we'll make this right for our Dexcom users. Now I'm gonna talk a bit about our G5 commercial launch. We continue to be very pleased with the feedback we received on our G5 Mobile System and the lives we're able to impact with our technology. Response in the diabetes community for mobile connectivity has been exceptional. This past quarter, we launched an app that enabled the Apple Watch. This enhancement has been very beneficial to a number of patients.
We are still on track to launch the Android version of G5 Mobile later this year, and note that the Android Follow application is already available. We are also planning to submit several additional enhanced versions of our G5 Mobile app to provide additional features and functionality this year, including a mute override on the alerts and the alarms, and the possible incorporation of insulin data into the app. I'd now like to speak about our non-adjunctive claim. For several quarters now, we have discussed our efforts to obtain a non-adjunctive or dosing claim for our CGM systems. For purposes of background information, labeling for our current system requires that patients take a confirmatory finger stick to support the information provided by CGM prior to making a treatment decision.
We have always believed that the information provided by CGM provides much better information for making an insulin dosing decision than a single finger stick, particularly when we look at the accuracy and performance of our system with our Software 505 algorithm. We also want to remind investors that CMS is requiring this type of labeling for Medicare approval. We began discussions with the FDA regarding this claim almost 18 months ago. Last fall, at the request of the FDA, we filed a PMA supplement seeking approval of non-adjunctive labeling for the G5 system based upon the following. Clinical data obtained using our Software 505 algorithm, thousands of simulations of CGM treatment scenarios, multiple human factor studies, revised labeling language, and ultimately, a new G5 app for non-adjunctive claim. As a reminder, we received CE Mark for this labeling in August 2015.
Over the past several months, we've had multiple discussions with the FDA regarding this filing, and we have continued to supply them with additional data. Earlier this quarter, the FDA notified us that this PMA supplement would be subject to an advisory panel review, which has been scheduled for July 21, 2016 in Gaithersburg, Maryland. We are obviously preparing very thoroughly for this extremely important panel meeting. We are very pleased that the FDA has worked so closely with us during the PMA supplement review, and we look forward to the opportunity to present our case. In the event that we receive a positive recommendation from the panel and ultimately FDA approval, we anticipate a very significant post-market study will be required to support this labeling. The panel meeting could very well set the tone for all future CGM products.
Now I'd like to address things on our product pipeline front. We continue to make progress on our G6 sensor technology. Our IDE application is in the final stages of review, and we expect to obtain approval in the coming weeks. We anticipate initiating our pivotal trial either late in Q2 or early in Q3, depending upon the timing of the IDE approval. In addition, we expect to work with our artificial pancreas partners to incorporate G6 into their research and clinical studies as soon as possible, providing us with a very robust data set on the performance of this product. As a reminder, the G6 sensor will have a reduced calibration scheme, one per day after startup, driven with a completely new advanced algorithm platform.
It'll have the ability to block acetaminophen interference, a labeled indication of up to 10 days of sensor life, and a number of other features that will make the CGM experience better for our patients. Overall performance should be consistent with G5 Mobile and the 505 software, even with the reduced calibration scheme and the extended wear. The G5 product will also leverage our new applicator and receiver technologies. We believe that by combining our best-in-class sensor accuracy with an enhanced patient experience, G5 will again raise the bar in the CGM marketplace. Looking ahead, our plans for advanced sensors continue to include a no-calibration system. We know that we can run our G6 sensors with no calibrations, but what we don't know is the FDA regulatory path for this configuration, especially for intensively managed patients.
We may well see the day when we have a more robust product for intensive insulin-using patients that will continue to require some form of calibration and a lower cost diagnostic for non-insulin using patients that would require no calibration. As some of you have noted, the clinical study for our new insertion system and transmitter has been posted on ClinicalTrials.gov. We are in the middle of analyzing the study data. We will tell you that patients absolutely love the experience of this system. Our biggest variable with respect to the new applicator and transmitter system launch is scale. We have never built this system in quantity, and all of our manufacturing procedures change when we launch it. We must be completely ready for this launch.
With a three-month life on the transmitter, it will be much easier to get patients over than it's been for us in the past. We are currently preparing our submission, and we'll provide you with more color on timing next quarter. With respect to our pump partners, Animas and Tandem continue to report positive results from their integrated pump offerings with G4 PLATINUM, and we believe all of our pump partners are making excellent progress on the development of more advanced integrated systems. We continue to make progress beyond our pump partnerships as we explore opportunities in connectivity with smart insulin pens as well as other interconnected diabetes management platforms. Finally, on the product pipeline front, our partnership with Verily is going extremely well. Verily has already completed a first-generation transmitter and is beginning to test its performance with both G5 and G6 sensors.
Initial results have been very promising, and launch of our first combined product appears to be very much on schedule. Finally, our advanced sensor research program remains on track to deliver a sensor intended to work with the targeted bandage-sized disposable transmitter that we are co-developing with Verily. On the international expansion front, we are very close to opening our European headquarters in Scotland, and we will begin to expand the European team on all fronts. Over the next several years, we expect to transition to a direct commercial presence in multiple European countries, including the UK. We continue to believe that reimbursement could come in Germany, France, and the UK in the near future, and we will be ready to capitalize on that opportunity. In conclusion, our results speak for themselves.
With 60% sales growth in Q1, we believe Dexcom's competitive position is as strong as it's ever been. As I look at the innovation in our pipeline, we are only scratching the surface of the opportunity ahead. We're all very proud of what we've accomplished so far and look forward to further changing the diabetes landscape. I would like to take a moment to thank all of our hardworking employees and our physician and patient community and shareholders for all of their continued support. I would now like to open the call up for Q&A.
Thank you. We will now begin the question-and-answer session. If you have a question, please press star one on your touch-tone phone. If you wish to be removed from the queue, please press the pound sign or the hash key. If you're using a speakerphone, you may need to pick up the handset first before pressing the numbers. Once again, if you have a question, please press star one on your touch-tone phone. Our first question comes from Mike Weinstein from JPMorgan. Please go ahead, sir.
Thank you. Kevin, there's a lot to cover here, so let me start first off by congratulations on obviously a very, very strong quarter and strong start to the year. I'm thinking just about the FDA advisory panel and, you know, obviously it creates another hurdle, which, you know, you guys hopefully will cross over. So that creates a little bit of uncertainty for investors here. I think the positive side of it i s the bar for anybody else getting a finger stick replacement claim just went up that much higher. Would love just to get your additional thoughts on that, and then a couple other topics I wanted to cover.
You know, Mike, this is so important and such a paradigm shift in diabetes care to have that replacement claim. We're okay going to panel, and we will just prepare and be the absolute best that we can. It's important that we learn exactly what we have to do because we do have to get this claim to get Medicare coverage. As I've gone out in the field and met with physicians, question number one every time I walk in an office is, "When are you gonna get Medicare?" We need this labeling. We look forward to the opportunity, and we'll take what comes. We will be ready. Rest assured, we will not lack for preparation here.
Okay. A couple other topics I was hoping you could touch on. One is DIaMonD Trial, and specifically, what data do you think we will see at ADA now that there is a scheduled presentation? Two, all the discussion around some of the challenges with the G5 launch and really the learning curve on, you know, on some of it, how has that impacted the timing for G6?
Well, let's start with, we can start with that one. That really hasn't impacted our G6 timing. We have continued to work on our G6 IDE. I can tell you the FDA is putting our IDE through a very rigorous process, and standards are not getting easier, they're getting harder. I think some of this is in anticipation of the non-adjunctive claim. That as they look at G6, they look at this is gonna be a non-adjunctive sensor. While we have multiple years of data on that G5 system with 505 software, we don't have multiple years of data on a new sensor. That trial is gonna be very, very robust. That'd be the first one. What were the other two? I'm sorry. I got
The question was, number one question was on DIaMonD trial.
Yeah.
Oh, DIaMonD. Yeah, I'll take that quick. We haven't seen the data yet. This is an independent study, certainly, and the results will be presented. We don't know. Honestly, we do not know how this study is gonna read yet. I believe the data will come in certainly a month or six weeks before the presentation, so they'll come in soon. Certainly, our hope with the DIaMonD study was to show improved outcomes through the use of CGM in this patient population. We anticipate there will be that, but we don't know what those outcomes are. This is a very independent group of diabetes thought leaders who are gonna tell us what happened and what they saw.
Okay. Last question, I'll let some of you jump in. Could you just, you didn't spend any time on this call talking about the attempt to develop the pharmacy channel. Could you just, you know, you've made a lot of progress there, particularly in the back half of last year. Can you just talk about where you are with that? And will there be a point where you'll start to talk about the percentage of your business that's going to the pharmacy?
Yeah, Mike, this is Steve. We're not gonna disclose that today. You're right, we frankly, because there was so much information in this call, we didn't really have a specific update on pharmacy. You know, we continue to say it's progressing, going a little slower than we probably anticipated out of the gate. We'll certainly update you as we see more progress. Yeah, there's not a whole lot to talk about there today.
Okay. I'll let some others jump in, and congrats again on the quarter, guys.
Thanks, Mike.
Our next question comes from Ben Andrew from William Blair. Please go ahead, sir.
Good afternoon, guys. Kevin, at the panel, will it just be Dexcom submission being discussed?
To our knowledge, for our panel meeting, that is correct.
Okay. Interesting. As you think about the competitive dynamics coming out of that, let's say it does go positively. They approve it towards the end of the year. How will your messaging change, and how material do you think that is as you talk to clinicians, as you talk to patients, compared to the other products that are available or what might come out in 2017?
You know, Ben, that's really a fascinating question, and it's subject to debate all the time. Obviously, I can tell you one segment where this plays very well. There still are physicians who are not overly familiar with CGM, who don't recommend it regularly because they say you still have to stick your finger anyway. With this claim, we will be able to go to that group and say, "Look, recommend this for your patients. They don't have to take finger sticks before they make a treatment decision." This will be a very, very good outcome for us, and we'll be able to get deeper into more physicians. With respect to the rest of the community, I think it certainly sets us to the standard above everybody else, which we're already at out there anyway.
It will give us an advantage, and we'll continue to market and continue to push. I think it'll be helpful. There's certainly no downside here at all.
Sure, sure. The sequential decline in patient adds in the first quarter seemed like it was smaller than previous quarters. Obviously, it's your second print after the G5 launch. How would you characterize kind of the pipeline and the tone of business going through the quarter? Was it a typical Q1 progression, or did it surprise you?
Yeah. Ben, this is Steve. I think it was a typical Q1 progression. You know, similar seasonality to prior years. I would say one thing we might be starting to see, it's a little early to tell, is maybe a reduction in seasonality over time as we move more of the business to the pharmacy channel because they're less sensitive. Now, those are certainly not, you know, more attributable to sensor purchases as opposed to hardware purchases. Other than that, I mean, it was a very typical Q1 for us.
Finally, maybe for Jess, how would you guess the sensor mix exiting the year? You obviously came down a couple points this quarter. Should we look for that to keep moving, or how do you look at that? Thank you.
No, for the year, Ben, I would look for it to probably normalize and be in the 70%-30% range. In prior years, we have had some fluctuation of. You know, the consumables being in the 69%-71%, 72% mix.
Great. Thanks.
Our next question comes from Danielle Antalffy from Leerink Partners. Please go ahead.
Good afternoon, guys. Thanks so much for taking the question. Just a question on some of the receiver issues. Did you see any change in patient attrition during this or sensor days per patient?
You know, Danielle, that's a very good question. Our internal checks would indicate we haven't seen any attrition. One of our larger distributors was in last week and said they see retention at an all-time high. I would tell you, in all candor, I've taken a couple of frustrated patient calls because of wait times, and I do that from time to time. In no case has somebody called me and said, "I wanna get rid of your product. I just want you to answer the phone and get on the line quicker and help me." We haven't seen that. If we don't fix the things we're working on, we would, and that's why we're so committed to making these improvements and getting through these issues.
Okay, great. That's helpful. Second question for you on the adjunctive claim. Can you give us some color on what exactly is FDA looking for here? I mean, you're already at an algorithm that, you know, 9% MARD. Our checks with, you know, regulatory folks that do not work for FDA, but, you know, imply that that should be good enough. I guess, what more does FDA need to see? I'm happy to hear you guys are going to panel, but also kinda feel like that's overkill. Why can't we just get this approved without a panel? Would love to hear some color on what FDA is looking for.
Danielle, this is such a paradigm shift. I think they truly want to make sure we have the public panel and everybody can digest the information. As we've gone through this process, it's not only the MARD, it's overall patient safety. As we talk about simulations, for example, we've built thousands, hundreds of thousands of use cases where if the CGM reads X and the finger stick reads Y, and the finger stick is right, but the CGM is wrong, what could happen or vice versa. What they wanted to see is how we protect patients. In all cases, in all reality, the best way to protect a patient is with a CGM.
Because if they make a decision, even if the CGM, for whatever reason, is off and you know about our accuracy and reliability, the only way you know you've made a bad decision is with an alert or alarm. With our alerts and our alarms and with our system, we believe it's much safer than the decisions patients make today with only finger sticks. We've had to simulate and build those cases and make sure we have a very strong actual data platform to build this on. When you're gonna make a change this big, I think what the FDA looked at and said, with all caution, we need to make sure we get this out in the public and we proceed down the proper path. The accuracy issue is fine.
The other thing that we have to approve and support, and again, our Software 505 is the best ever filed for this, is outliers. You really want to eliminate outlier sensors more than anything else, and our system does that, and we need to show that it does. We'll listen. We're gonna comply.
Great. Thank you so much.
Our next question comes from Jayson Bedford from Raymond James. Please go ahead, sir.
Hi, guys. This is Mike calling for Jayson. Can you hear me okay?
Hey, Mike. Yep.
Great. Thanks. First I wanted to ask you about the G5 upgrade cycle. Can you give us a sense what percentage of your user base has either converted to G5 Mobile or is on the G5 Mobile now?
Yeah. You know, we've decided not to break that out. What we've said before is still holding true that, you know, we've always offered a, you know, a low cost cash upgrade to the next generation platform, and frankly, very few patients take us up on it. What we're seeing is a transition from G4 to G5 as people's warranties expire and they're eligible for a new system. They're just processing it through insurance, so kind of status quo there. We're, you know, not aggressively pursuing an upgrade at this point, and you should just assume over the next, you know, 12-18 months that the vast majority of patients will transition.
Okay. All right. That's helpful.
It's the same sensor, remember? Mike, just real quick, one point I do wanna make. Remember that from a sensor perspective, so, you know, 72% of our revenue in the quarter, the G4 and G5 sensor configuration is identical, so you're really just talking about some hardware upgrade.
Right. That makes sense. Okay. And then anything new with the alternative paths to Medicare? We've been hearing a little bit about individual successes on the judicial front, and is there an option to maybe escalate that to a broader scale? Similarly, anything on the legislative front?
You know, we're doing the best we can with those individual cases and on the judicial front. The legislative front's a little slow right now. We continue to work and try and get it through that channel. We feel we've got to get the labeling when all is said and done to get there. That's where we are right now.
Okay, great. Thank you.
Our next question comes from Kyle Rose from Canaccord. Kyle, please go ahead.
Great. Thanks a lot. Can you hear me all right?
Absolutely.
Congrats on a strong start to the year. Wanted to you talk a little bit about the patient dynamics that you're seeing and then also when you think about the pipeline. Robust new patient growth over the last several years. You know, you talked about the pipeline's never been stronger from a new patient perspective. Can you talk a little bit about what do these patients look like? You know, it feels like they're, you know, you've moved past the early adopters, and you're now feeling some of the pain from a customer service standpoint of maybe a higher maintenance patient.
Can you just talk about how do we think about the strength of that pipeline, from an attrition standpoint, from, you know, the type of new patients that are coming on, and, you know, also how that could potentially affect, you know, utilization of the product as well?
Sure. I'll take that. I think you're absolutely correct. We are moving past the early adopters or those who, you know, would wear a product and absolutely put up with anything we had to offer because it was so much better than what they'd had before. We have to take more care to service those patients. I think from a nutrition standpoint, I don't think we're gonna lose them because all in all, their experience has been remarkable. Again, I'll go back to parents. You know, we run into parents who say, I ran into one the other day, "We were just able to go out on our first date and watch our child while we were at dinner, send our kids off to college." This share feature and this connectivity is huge.
The other thing that's been huge in our peds population is the ability to look at this on your phone. There are many, many 11-year-olds around the United States who need to thank Dexcom for getting a cell phone 2 years earlier than their parents were gonna let them have one because kids are willing to look at their phone and to look at the insulin data there. I think the patient base are gonna be every bit as sticky as what we've had before, and the quality of the pipeline is very, very good because as many of you have heard around the country, CGM is becoming the standard of care for Type 1 diabetes. It is absolutely essential to be safe and to achieve the outcomes the patients need to achieve.
Switching over to, you know, to the CMS side, I understand that that's probably gonna rest on the, on the dosing claim. Assuming we get a positive panel and you do get approval before year-end, I'm just wondering what are your expectations for positive coverage turning on at CMS? I mean, is it a month? Is it a couple quarters afterwards? Just trying to understand, you know, could this be a first half 2017 event? Is it more like a back half 2017 event? I'll hop back in the queue. Thank you.
It's somewhat to be determined. I will tell you it's a multipronged strategy in the sense that, you know, we haven't made the decision to immediately go for a national coverage decision. The more likely event is that we will target the individual MACs first and try to obtain coverage on a regional basis, and that can happen much more rapidly. The national coverage decision process can take a year or more. My expectation, again, these plans are not solidified at this point, but my expectation is that we would probably do this in parallel. You'd see us going after the MACs first. I don't wanna try to guide you on specific timing as we just don't know yet.
Our next question comes from James Francescone from Morgan Stanley. Please go ahead, sir.
Hey, thanks for taking the question. First wanted to touch on the impact of the recall to sales momentum exiting the first quarter. I mean, you talked quite a bit about the strain that managing the recall had put on your organization, and yet we actually saw very, very strong sales results in the first quarter. Is there any risk that that disruption or distraction to the organization in the first quarter will actually end up disrupting momentum into the second quarter, or, you know, we'll see a bit of a delayed impact of the recall in maintaining that sales momentum?
We have not experienced that to date, but we manage and watch it closely. That has not been our experience so far.
Okay. Understood. Second, just on gross margin, would you be able to break out how much of the 3-point delta was scrap versus warranty? As we look forward through the rest of the year today, is there anything that we know about that we should be putting in our models that's gonna be non-recurring in terms of those types, those additional scrap or warranty expenses, or are those still unknown risks at this point?
Sure. The incremental cost we experienced this quarter was about 2% due to warranty, extra warranty costs, and about 1% margin due to scrap that Kevin mentioned before.
As far as anything unknown in future quarters, we don't. If we knew, we would have accrued it.
Right.
We don't know.
Yeah, we tried to outline the worst, what we believe today is the worst case scenario. It kind of could be 0 to up to, you know, we said up to $5 million if we had to rework the entirety of our inventory.
Okay. Understood.
Let me make sure we haven't had any impact on the company as a result of the recall.
Yes.
The impact we've had has been as a result of the G5 launch, and us not being ready for everything. We needed to be a little more ready and prepared from an infrastructure perspective. The recall and the patient notification did not impact our business or our sales, but it did impact our ability to serve our customers in the way we wanted to.
All right. Understood. Thank you.
Our next question comes from Tao Levy from Wedbush. Please go ahead.
Yeah. Hi, good afternoon. I was wondering the rate of the events that you're seeing with the sensors. Do you have a figure you'd like to share?
No.
You don't have one?
Not that we're gonna disclose. No.
Gotcha. Because, I mean, one of the things that was surprising is, you know, when you kind of look at the, you know, you read the blogs and so forth, you know, this is hardly mentioned, you know? When it is mentioned, it's, oh, you know, so it'll vibrate and, you know, you just put it next to your bed. You put the receiver next to the bed, it'll vibrate and kind of wake you up. If that's an issue, it's not, you know, again, it doesn't sound so alarming, but again, I might be wrong.
We additionally dealt with it in that manner, notified patients to retest the sensor. Obviously, the FDA had a different opinion. I think what this tells you, again, is how important alerts and alarms are in the system. We continue to emphasize that as we look at future product offerings, and we need to make sure we meet people's alerts and alarms perspectives. I mean, their expectations there. It really relates more than anything else to the importance of the alerts and the alarms, and that patients can hear them.
Mm-hmm. Okay. In terms of, you know, impact on the sales force, does the sales force deal with this at all, or are they completely separate so they can continue doing their thing?
Oh, I'm sure they deal with it in phone calls they get from customers and in dealing with it and discussing it with the physicians. They don't have to deal with the actual execution of this at all, no.
Gotcha. Lastly, you mentioned incorporation of insulin data into you know the next generation sort of app that'll come out. Is that in collaboration with any specific pump manufacturer, or is it not necessarily pump related? It could be from a you know injection.
Yeah, you're thinking about it the right way. It could be from an intelligent insulin pen that has either near field or Bluetooth connectivity to a phone. It could come from one of the existing or potentially even future pump partners. You know, our belief is, again, it's back to being able to aggregate the patient's data in a single place on the phone is gonna be key to diabetes management going forward. We're making this available to patients and really evaluating any partner who's willing to come and participate here as a meaningful partner.
Great. All right. Thanks a lot.
Our next question comes from Jeff Johnson from Robert W. Baird. Please go ahead.
Thank you, guys. Good afternoon. Kevin, on the panel itself, July twenty-first, if it meets then, could you paint in broad strokes for us, just kind of how you'd think the timeline could play out from there on when we might then see the dosing claim this year?
You know, I really can't. I'm not gonna anticipate what the panel's gonna do.
If it is a favorable decision, do you think approval and launch could come quickly? Are you prepared for that? Or just, again, anything from a high level you can provide?
Well, we certainly will have designed the app and the user guide and things of that nature. As far as launching immediately, we're gonna have to go print things and get a new app file and do a lot of stuff. It's not gonna happen immediately, but we can prepare very rapidly for it after panel approval. I can't give you a timeframe as to how quick after it's gonna be.
Yeah.
Look, we try and be ready for launch every time we get an approval, and we try and be as ready as we possibly can. We will behave in that manner. You saw with G5, we got approved and launched very shortly thereafter. Same in Europe. Our Share receiver that we launched in 2015, we got approval in one week, and we're shipping it two or three weeks later. That's our culture around here, is to be prepared, as prepared for an approval as we possibly can. This is a little bit different kind of bet because we are going to panel, and that approval may be different than the typical approval we get from the agency. We will prepare every bit as much as we can, but we need to make sure we do it prudently. We don't wanna do things twice.
We wanna do it once.
Yep. Makes sense. Thank you. On the DIaMonD study, when we do get that data at ADA, you know, as I keep thinking of this study, I think it could be very helpful in the long run or even intermediate long term if we go into an era of bundling or something where healthcare costs are an even greater focus, and maybe it shows that CGM without pump is just as good or better than with pump. I get that, but how would you think about kind of the near to intermediate term impact? Is it just if CGM shows better A1C control and what have you, it's just better data you can take out to the field to show patients, to show docs, things like that? Is that really kind of the near intermediate benefit we could see from DIaMonD?
Yeah, that's right. Jeff, I know, I mean, we mentioned we haven't seen the data yet, but yeah, this is gonna be the preliminary portion of the DIaMonD study. Don't, you know, don't expect anything, you know, the full-blown study results. Yeah, this is really to put to bed for once and for all that, you know, CGM versus traditional finger sticks, there's no question that CGM provides bigger benefit. We'll be able to take that message. You know, one of the things we hear in the field is there's not sufficient data to support the efficacy of CGM, and this should put that to bed for you know, physicians, for payers, et cetera. Some of the other, you know, data that you're talking about would come at a later date.
Okay. Very helpful. Thanks, guys.
As a reminder, if you have a question, please press star one on your touch-tone phone. Our next question comes from Doug Schenkel from Cowen and Company. Please go ahead, sir.
Hi, this is Ryan Blicker on for Doug. Thanks for taking my questions. Another strong international quarter growing faster year-over-year than the overall company. Do you believe this is sustainable moving throughout the rest of the year? Do you think that international maybe reverts back a little bit closer to the corporate average?
I think really depends on reimbursement.
Depends on reimbursement.
Yeah. I mean, if we get reimbursement, you know, we mentioned that we're seeing positive signs in Germany, France, and the U.K. If we were to get all three of those, even one or two of them this year, that opens up a huge opportunity for patients that, you know, we're operating today in a cash pay world. If that happens, if two or three of them happen this year or even into, you know, the first half of next year, that I believe will help continue to accelerate European growth.
Yeah, I'd agree with Steve.
Okay. That's helpful. Then on the G5 transmitter, I know, you know, in the past you've talked about capacity constraints. Are you guys fully past that at this point?
We are with the G5 transmitter, yes. Again, getting through that, as Jess talked about earlier, we had some scrap and some yield issues as we launched that product and built it out. Yeah, we are through that right now.
Okay. Lastly, on Medicaid, you've talked about some impressive progress in public forums over the past several months. Can you give us an update, I guess, on where that stands today and how you guys think about, I guess, the total patient opportunity there?
Yeah. I don't have great numbers for you on total patient opportunity, but we're pushing close to 25 states now with Medicaid coverage. We obviously know it's you know without specifically quantifying it. We know that in the Obamacare regime, the number of eligible patients for Medicaid in the various states has gone up pretty significantly. It is an important opportunity for us. You know, we'll continue. We have to, much like the private payers, have to go state by state to negotiate and knock off coverage. You know, we're as focused on that as we are on the private payers and on Medicare.
Okay, thank you.
We have no further questions at this time. I would like to turn the call back over to Mr. Kevin Sayer for closing remarks.
Thank you very much. It continues to be a very interesting time here at Dexcom, particularly as we start to merge the world of medical devices and consumer devices. As I talked earlier about us supporting tech support phone calls related to consumer products. You know, another thing to note with respect to our speaker issue with the receiver, a lot of these receivers are very, very old and have been dropped multiple times. And so we're even dealing with out of warranty product as well. We will get through that. Our G5 launch and everything going on here, even with our mistakes, everything has been going extremely well. As we look forward, our product pipeline offers a feature set that is very much gonna delight all of our current patients for years to come. We're not gonna stop there.
We've been very upfront with our discussions around future markets such as Type 2 diabetes, gestational diabetes in the hospital. As we begin to run small studies in those areas and talk with patients, the things we're hearing are remarkable. Let me give you a couple of quotes I've heard. "I didn't know what diabetes really was. I had no idea how to titrate my meds. I wasn't even sure that they worked. No one's ever given me any feedback before. I just stick my finger once every day and thought I was okay. Who knew? Exercise makes a really big difference." My favorite one, "Do you have any idea how many patients in this hospital have diabetes?" Our diabetes opportunity is enormous. The healthcare community is realizing that improved outcomes cannot be achieved without better real-time information.
Our competitive environment consists of many large, aggressive, well-funded entities on one side and many startup technologies on the other, all focused on one thing, catching Dexcom. Now is not a time for us to slow down, but a time to increase our focus and execute our amazing plans. Thank you.
Thank you, ladies and gentlemen. This concludes today's conference. Thank you for participating. You may now disconnect.