Ladies and gentlemen, thank you for standing by. Welcome to the Dycom Results conference call. At this point, all the participant lines are in a listen-only mode. However, there will be an opportunity for your questions. If you'd like to ask a question on the call today, please press one, then zero. If you require any assistance during the call, please press star zero and an operator will assist you offline. As a reminder, today's call is being recorded. I'll turn the call now over to your host, Mr. Steven Nielsen. Please go ahead, sir.
Thank you, John. Good morning, everyone. I'd like to thank you for attending this conference call to review our fourth quarter 2020 results. Going to slide two. During this call, we will be referring to a slide presentation, which can be found on our website's Investor Center main page. Relevant slides will be identified by number throughout our presentation. Today, we have on the call Tim Estes, our Chief Operating Officer, Drew DeFerrari, our Chief Financial Officer, and Ryan Urness, our General Counsel. Now I will turn the call over to Ryan Urness.
Thank you, Steve. The statements made during this call may be forward-looking in nature and are provided pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include all comments reflecting our expectations, assumptions, or beliefs about future events or performance that do not relate solely to historical periods. Forward-looking statements are subject to risks and uncertainties, which may cause actual results to differ materially from our current projections, including those risks described in our annual report on Form 10-K filed March 4th, 2019, and our other filings with the U.S. Securities and Exchange Commission. We assume no obligation to update any forward-looking statements. Steve?
Thanks, Ryan. As we refer to our results, please note that organic revenue is a non-GAAP measure that excludes revenues from storm restoration services. In our comments today and in the accompanying slides, we reference this and other non-GAAP measures. We refer you to the quarterly report section of our website for a reconciliation of these non-GAAP measures to their corresponding GAAP measures. In addition, our fiscal year 2021 is a 53-week year ending January 30th, 2021. Accordingly, any references to fiscal year 2021 include the last 11 months of calendar 2020 and the first month of calendar 2021. Moving to slide four. To begin this call, I will provide general comments on cash flow, debt paydown, backlog, operating results, and our current outlook regarding a large customer program. Operating cash flows was strong during the quarter, funding a reduction in net debt of $176.3 million.
We ended the quarter with over $54.6 million in cash and no draws on a revolving credit facility. Backlog increased by nearly $1 billion, reflecting strong bookings. When compared to our expectations at the beginning of the quarter, revenue was above the midpoint, but gross margin was disappointing. On an approximate basis, one quarter of the gross margin pressure was due to several factors, including adverse weather and greater seasonal effects. The remainder, in equal parts, was a slow start with a customer whose activity is expected to increase this year and ongoing challenges with a large customer program. This large customer program experienced increased costs related primarily to two factors. First, particularly difficult soil conditions in two markets that are approaching completion, and second, the rollout of a new system by this customer.
With respect to this large customer program, we continue to be challenged by the cost driven by the complexity of the program, particularly those costs associated with its initial phase. After a detailed review, it is our current expectation that approximately $400 million of revenue during fiscal 2021 will be generated by the initial phase of the program, with a significant majority of our markets completing this initial phase during the second half of calendar 2020. As a result, we expect that this initial phase will be substantially complete in 90% of the markets we serve by the end of January 2021, with two markets continuing that have more extended timelines. Now going to slide five. Revenue was $737.6 million, a decrease of 1.5%. Organic revenue, excluding storm restoration services of $20.4 million in the year-ago quarter, increased 1.3%.
As we deployed one gigabit wireline networks, wireless wireline converged networks, and wireless networks this quarter reflected an increase in demand from three of our top five customers. Gross margins were 14.2% of revenue, reflecting the specific items reviewed early in our comments, and general and administrative expenses were 8.3%. All of these factors produced Adjusted EBITDA of $44.5 million, or 6% of revenue, and an adjusted diluted earnings per share loss of $0.23 compared to a profit of $0.10 in the year-ago quarter. Liquidity was ample, as cash and availability under our credit facility was $337.3 million, an increase of $117.7 million during the quarter. Moving to slide six. Today, major industry participants are constructing or upgrading significant wireline networks across broad sections of the country.
These wireline networks are generally designed to provision 1 Gb network speeds to individual consumers and businesses, either directly or wirelessly using 5G technologies. We believe wireline deployments are the foundational element of what is expected to be a decades-long deployment of fully converged wireless wireline networks that will enable high bandwidth, low latency 5G applications. This perspective was reinforced when one leader in the small cell industry stated, fiber is where the vast majority of the capital is in building out a small cell deployment. About 80% of our capital is in the fiber portion. The industry effort required to deploy these converged networks continues to meaningfully broaden our set of opportunities. Total industry opportunities in aggregate are robust. We are providing program management, planning, engineering and design, aerial, underground, and wireless construction and fulfillment services for 1 Gb deployments.
These services are being provided across the country in dozens of metropolitan areas to several customers. These deployments include networks consisting entirely of wired network elements, as well as converged wireless wireline multi-use networks. Potential wired network construction opportunities exist outside of the traditional customer franchise boundaries. Customers are pursuing multi-year initiatives that are being planned and managed on a market-by-market basis. Our ability to provide integrated planning, engineering and design, procurement and construction, and maintenance services is of particular value to several industry participants. We expect some normal timing volatility in customer spending modulations as network deployment strategies and technologies evolve. Tactical considerations may also impact timing. We remain confident that our competitively unparalleled scale and our financial strength position us well to deliver valuable service to our customers. Going to slide seven.
We continued to experience effects of a strong overall industry environment during the quarter, with increased demand from three of our top five customers. Organic revenue increased 1.3%. Our top five customers combined produced 77.2% of revenue, decreasing 1.2% organically, while all other customers increased 10.6% organically. Verizon was our largest customer at 21.9% of total revenue, or $161.3 million. Verizon grew organically 3.3%. Revenue from CenturyLink was $135.1 million, or 18.3% of revenue. CenturyLink was Dycom's second largest customer and grew 31.1% organically. AT&T was our third largest customer at 18% of revenue, or $132.5 million. Comcast was our fourth largest customer at $101.6 million, or 13.8% of revenue. Finally, revenue from Windstream was $38.8 million, or 5.3% of revenue. Windstream was our fifth largest customer and grew 45.9% organically.
Of note, this is the fourth consecutive quarter where all of our other customers in aggregate, excluding the top five customers, have grown organically. This quarter was our seventh consecutive of organic growth, and we have continued to extend our geographic reach and expand our program management network planning services. In fact, over the last several years, we have meaningfully increased the long-term value of our maintenance and operations business, a trend which we believe will parallel our deployment of one gigabit wireline direct and wireless wireline converged networks, as those deployments dramatically increase the amount of outside plant network that must be extended and maintained. Moving to slide eight. Backlog at the end of the fourth quarter was $7.314 billion, versus $6.349 billion at the end of the October 2019 quarter, an increase of over $965 million.
Of this backlog, approximately $2.716 billion is expected to be completed in the next 12 months. Backlog activity during the fourth quarter reflects solid performance as we booked new work and renewed existing work. We continue to anticipate substantial future opportunities across a broad array of our customers. For CenturyLink, we were awarded construction and maintenance services agreements in Utah, Colorado, South Dakota, Nebraska, Kansas, Minnesota, Iowa, Missouri, Louisiana, Ohio, Virginia, Tennessee, North Carolina, and Florida. From AT&T, construction services agreements in Ohio, Tennessee, North Carolina, and Georgia. For Verizon, engineering and construction services agreements in various locations. From Comcast, engineering services agreements for Michigan, Massachusetts, Pennsylvania, Maryland, Delaware, and Georgia. With various customers locating services agreements in Oregon, California, Indiana, Ohio, Virginia, and New Jersey. Headcount decreased seasonally during the quarter to 15,230. I will turn the call over to Drew for his financial review and outlook.
Thanks, Steve, and good morning, everyone. Going to slide nine. Contract revenues for Q4 2020 were $737.6 million, and organic revenue growth was 1.3%, with increases from three of our top five customers. Adjusted EBITDA was $44.5 million, or 6% of revenue. Gross margins were at 14.2% and were approximately 175 basis points below our expectations for the quarter. A quarter of the variance was from several factors, including adverse weather and greater seasonal effects. The remaining margin pressure was split between a slow start with a customer whose activities are expected to increase this year, and margin pressure on a large customer program. Adjusted G&A expense increased 49 basis points compared to Q4 2019. Higher administrative costs were partially offset by a reduction of performance-based incentive compensation and share-based compensation during the quarter. Our non-GAAP adjusted loss per share in Q4 2020 was $0.23 per share.
Going to slide 10. Our balance sheet and financial position remain strong. During Q4 2020, the company reduced net debt by approximately $176.3 million by repaying $103 million of revolver borrowings and $5.6 million of term loan borrowings on the senior credit facility, purchasing $25 million of principal amount of our convertible senior notes at a discount for $24.3 million, and by increasing cash by over $42 million. We ended the quarter with $54.6 million of cash and equivalents, no outstanding borrowings on a revolving line of credit, $444.4 billion of term loans outstanding, and $460 million principal amount of convertible senior notes outstanding. Our liquidity is ample at $337.3 million, consisting of availability from our credit facility and cash balances. Cash flows from operations were robust at $191.8 million during Q4.
We made solid progress invoicing and collecting balances during the quarter, as reflected by the $189 million sequential decline in accounts receivable and net contract assets compared to October. The combined DSOs of accounts receivable and net contract assets were 130 days at the end of the quarter. We expect DSOs to improve for a large customer program as the initial phase is completed in a number of markets we serve during fiscal 2021 and final invoice documentation is completed. Capital expenditures were $15.8 million during Q4 2020, net of disposal proceeds, and gross CapEx was $18.7 million. For fiscal 2021, we anticipate capital expenditures net of disposal proceeds to range from $120 million-$130 million. In summary, we continue to maintain ample liquidity and a strong balance sheet. Going to slide 11.
For the quarter ending April 2020, we expect total revenue to range from $730 million-$780 million. During Q1 '21, we expect the margin pressure that we experienced in Q4 '20 to continue for a large customer program and for a customer with a slow start whose activities are expected to increase this year. In addition, we've experienced an increase of approximately $3 million per quarter for insurance premiums, primarily in our excess coverage layers for auto and general liability. These premiums reflect market-driven increases as the company has not had any meaningful claims experience in these excess layers of the program. Considering these factors, we currently expect non-GAAP adjusted EPS to range from a loss of $0.09 per share to income of $0.08 per share and Adjusted EBITDA percent of contract revenue, which decreases from the Q1 2020 result. Now going to slide 12.
For Q2 2021, we currently expect revenue to range from a low single-digit decrease to a low single-digit increase as a percentage of revenue compared to total contract revenues of $884.2 million in the Q2 2020 period. For comparative purposes, prior year non-GAAP Adjusted EBITDA was 10.2% for Q2 2020 after excluding a net benefit of a contract modification we recognized in that period. For Q2 2021, we expect non-GAAP Adjusted EBITDA margin percent of contract revenue to be in line with the 10.2% result from Q2 2020. Finally, as a reminder, for our 52, 53-week calendar, our fiscal 2021 will include 53 weeks of operations, with the extra week of operations included in the fourth quarter ending January 2021. Now I will turn the call back to Steve.
Thanks, Drew. Moving to slide 13. Within a growing economy, we experienced the effects of a strong industry environment and capitalized on our significant strengths. First and foremost, we maintain strong customer presence throughout our markets. Second, our extensive market presence has allowed us to be at the forefront of evolving industry opportunities. The end market drivers of these opportunities remain firm and are strengthening. Fiber deployments enabling new wireless technologies are underway in many regions of the country. Wireless construction activity in support of expanded coverage and capacity continue to grow through the deployment of enhanced macro cells and new small cells. In fact, we have recently completed or begun work associated with several thousand 5G small cell sites across 11 states. Telephone companies are deploying fiber to homes to enable one gigabit high-speed connections. Cable operators are deploying fiber to small and medium businesses and enterprises.
A portion of these deployments are in anticipation of the customer sales process. Fiber deep deployments to expand capacity are increasing. Dramatically increased fees to consumers are being provisioned and consumer data usage is growing dramatically. Customers are consolidating supply chains, creating opportunities for market share growth and increasing the long-term value of our maintenance and operations business. In addition, we are increasingly providing integrated planning, engineering and design, procurement and construction and maintenance services for wired and converged wireless wireline networks. We remain encouraged that our major customers are committed to multiyear capital spending initiatives, and we are confident in our strategies, the prospects for our company, the capabilities of our dedicated employees, and the experience of our management team as we grow our business. Now, John, we will open the call for questions.
Certainly. Ladies and gentlemen, again, if you wish to ask a question, please press one then zero on your telephone keypad. You may withdraw your question at any time by repeating the one-zero command. If you're using a speakerphone, please pick up the handset before pressing the numbers. Once again, if you have a question, you may press one then zero at this time. First we go line of Adam Thalhimer with Thompson Davis, please go ahead.
Hey, good morning, guys. Sorry about the tough finish to the year.
Yeah, we understand, Adam.
I wanted to ask about the Q1 revenue guide. It seems kind of abnormally low. You had two customers who were down in Q4. Are those two customers, is that the weakness that you see in Q1?
Adam, as we talked about on the call in November, if you recall, we disclosed we have a little over $60 billion of AT&T fiber to the home revenue in the April 2019 quarter. That's come out of the business. We've been encouraged by some of their comments recently that as they demonstrate success in selling into that footprint, they may resume some build, but right now that's what's coming out of the business.
Okay. Lots of awards with CenturyLink. It seems like you picked up some new states, in fact. Their CapEx forecast is up low single digits. I'm just curious with some new territories, you can do meaningfully better than that?
Well, as you saw both in the October quarter, which I think we grew organically at 38%, and then this winter quarter at 31%, I think we've had some nice growth with CenturyLink. They had some encouraging comments on a recent call where they've decided to invest in expanding their fiber footprint for fiber to the home. In fact, don't see any near-term limits to that level of activity. Also, with bringing off net buildings on net to their own network, where we're also seeing activity there. I think fundamentally increased activity as they implement those strategies, as well as some additional footprint.
Okay. Last one from me, just curious on the DSOs, Drew. Are you trying to signal that those will really come down January of calendar 2021, or does that process start mid-year of calendar 2020?
Adam, we continue to work at it. We've got a large program. We're working at it every day. As you look back at the comments that I had, we made solid progress in the quarter, but we've got work to do still there. As we work our way through the initial phase and complete documentation around that's something that we think can improve.
Yeah, I think Adam, I would just add, look, we had a good cash flow quarter. We paid down some debt. We've still got work to do. We're working hard at it. We've got to increase operating cash flow, and we've got to increase cash collections. We're working in a number of areas to do that, and we want to do it in a sustainable way.
Okay, thanks guys.
Our next question is from Chad Dillard with Deutsche Bank. Please go ahead.
Hi, good morning, guys.
Good morning.
Just to pick up on Adam's question, just with respect to the DSOs, you're at 130 days right now. How do you think about what should be the normalized level? If you can break out just how much will be tied to the big program? Lastly, just thinking about your leverage comfort, how do you think about that and do you expect to continue reducing that through pay down through fiscal 2021?
Drew, why don't you take DSO?
Yeah. Chad, we've made progress on the program in the period, and it's something we continue to work through and improve that amount. We made progress across the board with customers.
With respect to normalized DSO, I think for the mix of customers that we have, Adam, or Chad, excuse me, we need to be in the 90s. That's the objective that we've set in the company. We have a number of customers that are there. We have others that once again, we're working with to get there in a sustainable way. I think that's where we need to be. In terms of leverage, I think over a long period of time, we've had a two-area net leverage objective. We're not there now. We'd like to get there over time. We continue to have growth opportunities, as we discussed on the prior question. We have been able to grow footprint. We're going to have the capital to expand the business. We'd like to get leverage to continue to move down over time.
Got it. Just on gross margins, I think you called out a couple of issues with soil conditions and delay in terms of ramp of a customer. Understanding that it's going to continue into the first quarter, just want to get a sense for how to think about that as we go through the balance of the year?
I think with respect to the soil conditions and the large customer program, if you recall, it was two quarters ago, we were able to negotiate a contract modification that provided a benefit in that quarter. This is a program where there have been some challenges both ways on forecasting. I think we continue to work hard to get better at the program. The initial phase is the most challenging. As we complete that structurally, we need to get better.
Great. Thank you.
Our next question from Brent Thielman with D.A. Davidson, please go ahead.
Hey, thanks. Good morning.
Good morning.
Hey, Steve, as you wrap up this initial phase of this large customer program, can you talk about what should sort of change for you as you move into the next stages of this? Just trying to get a better understanding of how these cost pressures should abate, kind of beyond this FY 2021.
I think as we talked about last November, Brent, that as we go beyond the initial phase, we've negotiated some new arrangements for subsequent portions of the work that we think more adequately reflect the cost of providing the service. We think we've made adjustments there. We continue to work on systems, and we continue to work hard on improving performance. I think at a structural level, we think we have an arrangement that more appropriately reflects cost and risks of providing the service.
Okay. The actual work that you'll be doing, will that change at all?
As you go deeper into any network build, the core or the backbone, the center part of the build, which ties together, in the cable world, headends and hubs, and other customers, they use different nomenclature. In that portion of the build, you tend to be in more urban, heavier construction areas, and that's created some risk here.
Okay. Just on the 2Q outlook and kind of the basis around the margins kind of nearing prior year levels, is that more a function of one program kind of expected to ramp up and offset the one where you're incurring the higher costs, or is it a little more line of sight to kind of winding down this initial phase on the larger kind of higher cost program?
I think we're encouraged across the customers that we see good growth with CenturyLink and Windstream. We have another customer where we have a pretty detailed plan and understanding where not only is activity on current projects increasing, but we're initiating new projects. I think as we see that come into the business and less of a drag from the roll-off of the AT&T Fiber to the Home program, I think that's what we're looking to.
Okay. Lastly, looks like an uptick here in CapEx expected for fiscal 2021. Is that just to ramp up spending on equipment to support the bigger bookings? Any sort of one-timers embedded in that?
There's really no one. I mean, in every year, there's something you have to do. I think, once again, we know we have work to do on operating cash flow. We're going to be prudent in our CapEx, but where we have good opportunities for growth, we're going to fund those.
Okay, great. Thanks for taking the question.
Next, we'll go to Jennifer Fritzsche with Wells Fargo. Please go ahead.
Great. Thank you, Steve. I wanted to explore your small cell comment, specifically on AT&T and Verizon. Sorry if you announced this, can you disclose your wireless revenue? As you look at AT&T, I know you're lapping on that $60 million, do you see small cells, and the fiber related to small cells, picking up for that slack? I guess more importantly, Verizon, a few weeks ago at their Analyst Day, spoke of significant densification and much of their densification efforts or small cells being connected to their own fiber. Are you playing a role in that? Can you kind of explore that a little bit?
Yeah. With respect to wireless revenue, was actually 10.1% of total revenue. First time it's been north of 10% in many years. We were encouraged with that. We had organic growth in wireless of 22.3%, and our largest customers there is AT&T, and it was actually up 65%. We're seeing lots of opportunities in wireless, a mix of macro cell and small cell. We think that continues to increase, which I think is consistent with customer commentary. With respect to densification, I think particularly as 5G is deployed on millimeter wave, but even other mid-band but higher frequency spectrum, you need more cell sites to deliver the true promise of 5G. We expect a number of participants to continue to deploy those. We will both install the small cells themselves as well as connect them with fiber.
One of the interesting things that we're beginning to see, and it's small, but it's illustrative of kind of the theme behind your question is, we're actually seeing on some of our master contracts, where we're actually incorporating what historically would be considered small cell wireless work right into our core wireline master service agreements, either in the provisioning of the fiber or actually in one instance, we're actually starting to set the structures. I think this is a trend that will continue for a period of time.
Sorry, there's some questions about Verizon needing more spectrum and participating in an upcoming C-band auction. Is anything you're seeing from them imply like a whole back of capital or anything that would suggest that? It sounds like no, but I want to confirm that.
I think as the comments that they've made publicly, I think they're enthusiastic about the pace and runway for their fiber deployments. I think we see no sign that that's changing.
Okay. Thank you.
Next, we'll go to Sean Eastman with KeyBanc Capital Markets. Please go ahead.
Hi, guys.
Hey, Sean.
Thanks for taking the questions. I hate to beat a dead horse here, just going back to this sort of phase one, phase two dynamic on the challenging customer program. I'm just trying to understand. Phase one runs through fiscal 2021, as you've indicated. I'm just wondering, is there a point in fiscal 2021 that phase two kind of overtakes phase one in terms of revenue contribution? Does the phase two not really take off in earnest until fiscal 2022? Just trying to understand that dynamic.
Yeah, Sean, I think we've got to be limited in our comments. We're not going to get ahead of the customer other than to say, we have started a modest amount of work under the new arrangements. The customer is working through their priorities for this year's plan.
Got it. I guess, maybe beyond this transition from phase one to phase two, is there any other important dynamics we should be thinking about from a margin progression standpoint? Is that really the big driver here as we look to see this kind of year-over-year margin expansion positively inflect?
Yeah, I don't think that we have much to add beyond that we do have other customers that are growing throughout the year. Some particularly as the year progresses through the summer. Utilization goes up. We get more balanced growth across the customers. That's always been helpful to our margins. Doesn't mean we don't have to work hard to execute it, and we can always do better at things, but I think that's how we're looking at the year.
Okay, great. Just on the working capital unwind piece. I think commentary on the last call was quite positive on the progress in navigating this difficult invoicing process. Would you say that the progress in the quarter was kind of in line with your expectations and kind of continuing to improve? Has there been any kind of setback there in terms of where your expectations were the last time we spoke?
Yeah, I guess, Sean, what I would say is, look, we had a good cash flow quarter. There's still work to do across a number of customers. We're working hard in a number of areas to improve operating cash flow and cash collections and do it in a way that's sustainable.
Got it. Would you be able to give us maybe a rough guideline on what EBITDA to free cash flow conversion should look like in fiscal 2021?
We haven't given guidance for the full fiscal year, Sean, but what I would tell you is based on Drew's guidance for the April quarter and the July quarter, there's gonna be some use of working capital as we grow seasonally. That happens every year.
Yep.
If you look at it on a full year basis, we expect to have better conversion this year than last year because last year was not a good conversion year.
Okay, fair enough. Appreciate the time.
Our next question is from Alex Rygiel with B. Riley FBR. Please go ahead.
Thanks. Good morning, Steve.
Good morning, Alex.
From a big picture, Steve, where do you think normalized margins should be?
I think if you look over a long period of time and you have a lot of history with the company, we've been able to achieve low teens EBITDA, low double-digit EBITDA, generally. There have been years where we've had broadly distributed growth when it has been better. We're not there now, but we are working hard in a number of areas to get back into that normalized range and better if we can.
As it relates to this large customer program, the $400 million, is that the revenue you expect to burn in fiscal 2021? In your 12-month and total backlog, how much backlog is associated with this large customer program for future phases?
Yeah. Alex, that is the burn rate that we expect as we complete 90% of the markets on that initial phase. Could be a little more, a little less. It's an estimate. What we're trying to communicate is that there is a runway here for us to take some of the complexity out of the business that's been associated with the number of markets that we're in on this program. For the initial phase that continues beyond, as we talked about a couple of markets, they have extended timelines. We'll have a lesser impact, significantly lesser impact on the overall business.
As it relates to future period backlog associated with this, can you quantify that?
Alex, as we've said before, we're trying to provide additional information to help people understand the business. We don't typically break out below total backlog by customer. It's subject to estimates. It moves up and down. We think that the burn rate is what's important to understand for this fiscal year.
Thank you.
Our next question is from Noelle Dilts with Stifel. Please go ahead.
Hi, good morning.
Good morning, Noelle.
Just one, I guess, clarification point for my own benefit. You talked about the slow start to the customer program being a drag on margins. You sort of look at revenue, and revenue was in line with your expectations. How should we think about that? Was there a customer where revenue came in better than you were expecting that offset maybe some of the expected revenue you were thinking about under the program that was going to ramp? I'm just trying to kind of rectify the revenues in line versus the profitability miss there.
I think, Noelle, clearly we had strong growth with a couple of customers and weaker growth with others. I think on this particular program, we have a pretty good detailed understanding of the ramp for this year. It started a little slower than we expected, but we expect to have good growth on that program this year. Yes, there obviously, for where we came in the range, we did better with some and not quite as well as we would have liked in two cases.
Got it. Thank you. Going back to, you touched on this a little bit with the discussion of the phase one versus phase two work for the large customer program. What I'm trying to understand is if the confidence you have in the margin opportunity there is tied more to pricing or if it's tied more to the structure of the contract. In other words, are we looking at more of a cost-plus type of arrangement so that the contract better captures the cost side of the equation, or is it just that you feel you have a better sense of the cost, and so it's been baked in more accurately into maybe more of a unit-type agreement?
Yeah. Noelle, I'm not going to characterize the agreement with the customers other than to say that what we said in November and what we've seen on the initial work that we've done is that we have reached an arrangement that more appropriately reflects not only the cost of providing the service, but the risks.
Okay.
There's really two dimensions.
Okay, got it. Then any comments on just T-Mobile, Sprint, I should say, and the opportunity that you see there as it relates to the industry overall on the wireless side?
Yeah. I think what we would say, Noelle, is that we're encouraged with the recent court ruling that allows the merger to proceed. Apparently has some state approvals that they're still working through. Generally, in our industry, when customers combine and grow larger, they create greater capabilities. There are certainly some requirements that T-Mobile agreed to in terms of deploying broadband-capable wireless in many parts of rural America. That'll require more infrastructure. I think in the past, as companies have combined, that's created competition for the other providers, and that's generally spurred investment as a response. We think that overall it's a good thing.
Thank you.
Next we'll go to Blake Hirschman with Stephens. Please go ahead.
Yeah. Good morning, guys.
Good morning, Blake.
The backlog was up nicely quarter-over-quarter. Can you give us any sense as to how the margins look on the new work coming in, and if they're in line with that kind of low teens, low double digits that you would normally expect to see?
Yeah. They're certainly in line with our expectations, where the pricing was attractive and reflects current cost in the market with existing customers. In a number of cases, these were renewals where we have a detailed understanding of our cost, and even in the footprint expansions, it tended to be in adjacent service territory. So we feel good about the new awards.
Got it. On AT&T fiber to the home, I think you said $60 million was the hit you expect in the fiscal first quarter, or at least what's baked into the guide. Can you kind of remind us how that headwind looks for the rest of the year?
Sure.
And if it winds down in the second quarter and how much you expect?
Yeah. Blake, we talked about this back in November. It's a little over $60 million in the April quarter, a little over $30 million in the July quarter, and essentially negligible thereafter.
Okay. Got it. All right. Thanks a lot. That's it for me.
We'll go to Adam Thalhimer with Thompson Davis. Please go ahead.
Hey, good morning, guys. What would you say your margin expectations are for the back half, Steve?
Well, Adam, as you know, we're giving quantitative guidance on the April quarter and qualitative on the July quarter. We need to get better, but we're not guiding. In no way are we satisfied with current performance.
It seems like you're guiding to a better trend because you've got a significant decline in Q1 followed by flat in Q2.
Yeah.
In the back half, you should have this kind of rotation from phase one to phase two.
Look, Adam, I think there are certainly elements here that we're working through in this challenging period of time to make things better. I think the other thing to just keep in mind with respect to the April quarter, February's weather has not been particularly helpful.
Sure.
In the Southeast and other regions of the country. We wanted to make sure that we reflected that prudently in the guide.
Okay. That makes sense. The other question I'm getting from clients kind of during the call is just about the size of phase two versus phase one. Is it kind of a seamless transition? Does the total revenue from that customer stay flat-ish as that transition happens?
Yeah. Adam, I understand the question. I think all we can say at this point is we've done a modest amount of work. The customer's working through the plan for the year and the priorities, and we'll report how that's going as we learn more.
Okay. Thank you.
We'll go to Noelle Dilts with Stifel. Please go ahead.
Hi. With some of the supply chain disruptions we've heard about on the telecom side or associated with coronavirus, anything, concerns that you're thinking about as it relates to just the availability of equipment and the supply chain?
Yeah. I'm not aware that we've had any issues with any of the equipment that we install. There is a pretty robust supply chain for big telecom companies and a fair amount of inventory along the way. It's obviously something that bears watching. At this point, we've not seen that. I think if there were an impact, it would be more around the wireless part of the business in the more construction and master contract related areas. I think we have much more construction content, less equipment.
Got it. That makes sense. Thank you.
We'll go to Alex Rygiel with B. Riley FBR. Please go ahead.
Quick follow-up. Steve, can you remind us what your share buyback authorization is today, and whether or not you have any restrictions to be in the market currently?
Yeah. Alex, what I would say is we have a program that's expiring. We have the ability to renew it, but at this point, we're really focused on operating cash flow, funding the organic growth of the business, and getting leverage down.
Thank you.
We'll go to Jennifer Fritzsche with Wells Fargo. Please go ahead.
Hey, Steve. I just wanted to ask about CenturyLink because, or excuse me, Comcast, because it really hasn't come up much on this call. There's growing more evidence, even since you reported last quarter that the broadband pipe usage is going through the roof, especially with cord cutter actions. I think the number's like double a non-cord cutter. Are you seeing yet your revenue with Comcast is down? Is that a trend you would expect to kind of occur, continue to happen, or how do you think of that customer?
No, I think we're optimistic about opportunities with that customer in specific and with the cable industry in general. I think the numbers that I saw showed that the average consumer used 340 GB of data in the fourth quarter compared to 270 GB in the year ago period, and cord cutters were over 500. I think all of the cable operators have talked about, and Comcast has commented specifically about pivoting from a video-centric strategy to connectivity. As they pivot those dollars from CPE and other more equipment-intensive deployments, we think that's good for our business, and I think we'll see a pickup there.
Got it. Thank you.
With no further questions in queue, Mr. Nielsen, I'll turn it back to you for any closing comments.
I'll just turn it over to Drew for one final comment on some details.
Sure. On the customer split for the quarter, the telco was at 73.8%, cable was at 16.8%, facility locating was 6.3%, and electrical and other was 3.1%. Steve?
All right. Well, thank you everybody for attending the call. We'll speak to you again at the end of May. Thank you.
Ladies and gentlemen, that does conclude your conference for today. Thank you for your participation. You may now disconnect.