eBay Inc. (EBAY)
NASDAQ: EBAY · Real-Time Price · USD
100.29
+2.35 (2.40%)
At close: Apr 27, 2026, 4:00 PM EDT
100.30
+0.01 (0.01%)
After-hours: Apr 27, 2026, 5:13 PM EDT
← View all transcripts

Earnings Call: Q1 2018

Apr 25, 2018

Speaker 1

Good day, ladies and gentlemen, and welcome to Ebay's First Quarter 2018 Earnings Conference Call. At this time, all participants are in a listen only mode. Later, we will conduct a question and answer session and instructions will be provided at that time. As a reminder, this conference is being recorded. I'd now like to introduce your host for today's conference, eBay's Vice President of Investor Relations, Selim Freya.

Please go ahead.

Speaker 2

Thank you, operator. Good afternoon. Thank you for joining us, and welcome to Ebay's earnings release conference call for the Q1 of 2018. Joining me today on the call are Devin Wenig, our President and Chief Executive Officer and Scott Schenkel, our Chief Financial Officer. We're providing a slide presentation to accompany Scott's commentary during the call.

All revenue and GMV growth rates mentioned in Devin and Scott's represent FX neutral year over year comparisons unless they indicate otherwise. This conference call is also being broadcast on the Internet and both the presentation and call are available through the Investor Relations section of the eBay website at investors. Ebayinc.com. You can visit our Investor Relations website for the latest company news and updates. In addition, an archive of the webcast will be accessible for 90 days through the same link.

Before we begin, I'd like to remind you that during the course of this conference call, we will discuss some non GAAP measures related to our performance. You can find the reconciliation of these measures to the nearest comparable GAAP measures in the slide presentation accompanying this conference call. In addition, management will make forward looking statements that are based on our current expectations, forecasts and assumptions and involve risks and uncertainties. These statements include, but are not limited to, statements regarding the future performance of Ebank and its consolidated subsidiaries, including the expected financial results for the Q2 and full year 2018 and the future growth in our business. Our actual results may differ materially from those discussed in this call for a variety of reasons.

You can find more information about risks, uncertainties and other factors that could affect our operating results in our most recent Annual Report on Form 10 ks and SEC's website atsec.gov. You should not rely on any forward looking statements. All information in this presentation is as of April 25, 2018, and we do not intend and undertake no duty to update this information. With that, let me turn the call over to Devin.

Speaker 3

Thanks, Salim. Good afternoon. In Q1, we delivered good results that were in line with our expectations. Total GMV and revenue were up 7%, while active buyers grew 4% to $171,000,000 GMV and revenue on our marketplace platform grew at 7% with U. At 13% and classified platforms grew revenue at 10%.

Finally, we returned $1,000,000,000 to our shareholders through our share repurchase program we recently announced the acquisition of Geosys Japan, expanding our presence in one of the largest e commerce markets in the world. As I've consistently communicated, we're focused on delivering the best choice, the most relevance and a powerful selling platform, while also sharpening our brand. This includes ongoing work to build an extensive product catalog, launching and scaling new finding experiences and more recently beginning to build payment intermediation capabilities on eBay. In Q1, we made progress in each of these areas. Let me share some examples.

Over the past year, we moved the majority of our SEO and paid search traffic to land on new product and browse pages that use our product catalog. We've also begun using our catalog to simplify both business and consumer selling, with sellers now being able to save time and money by relying on catalog level attributes to list and promote their inventory. This quarter we began focusing our efforts on organic traffic, launching a full product based commerce experience to a subset of buyers in the U. S. Users searching for a number of specific products are now landing directly on a product based search result.

This is an important first step towards moving a material amount of our GMV to product driven experiences over time. In Q2, we plan to roll this experience out to more products, such as iPhones, iPads, TVs and kitchen appliances. We believe this will simplify eBay search as well as better highlight our natural inventory and price advantages. We will continue to expand this effort over the next 6 months with a focus on driving higher conversion. We are also scaling the new authentication and guarantee delivery services we launched in Q4.

This quarter we expanded authentication to several European markets and into the luxury watch category. Conversion on authenticated inventory is twice that of similar non authenticated inventory, which highlights the importance buyers placed on trust for high value purchases. With guaranteed delivery, we are seeing buyer purchase frequency and high satisfaction scores. With only a small number of sellers currently invited into the program, we have over 30,000,000 items live in the U. S, which is a sizable increase from Q4 and many sellers who are using Guarantee Delivery are seeing significant increases in sales.

Brand advertising continues to be a key investment area for us with ongoing activations across our major markets. We saw some early positive movement on consideration metrics in Q1. Changing consumer perception and behavior takes significant time, but this early validation is a helpful guidepost. In Q2, you will see our brand campaign evolve to directly address the eBay value proposition, clearly explain our inventory and price advantages and define what makes eBay unique. We recently announced our spring seller update, which included a number of improvements to existing programs, including expansion of guaranteed delivery to more sellers, a streamlined shipping label experience, improved price guidance, a simpler returns policy and enhanced seller protection.

We also expanded our 1st party advertising program with the launch of Promoted Listings Lite, which is focused on smaller sellers. We continue to get significant traction with Promoted Listings, where nearly 200,000 sellers advertised 130,000,000 items in the quarter, driving more than 200% year on year revenue growth. Finally, we are taking definitive steps to deliver the intermediated payments opportunity that we laid out in January. We made excellent progress in Q1 on our product build and go to market plans, while also finalizing the commercial agreement with PayPal to be a form of payment among others in our new intermediated payments experience. We will launch an employee beta this summer and then incorporate our learnings into an initial market test, where we will further learn and iterate.

We expect to start small and grow our penetration, building towards intermediating up to 5% of GMV in North America this year. We have received very positive market feedback from sellers who see the potential advantage of more efficient payment process, better economics and increased buyer demand. StubHub had a good quarter, driven by strong international growth, a record Super Bowl and a strong college football playoff performance and we recently announced the hiring of Sikinder Singh Cassidy as StubHub's new President. Our classified platform delivered another quarter of double digit growth with continued strong performance in eBay Klein and Zeigen and good growth in our emerging markets. We continue to drive meaningful synergy between our platforms and in Q1 we launched a new motors offering for dealers in the UK, which combines eBay Motors and Gumtree.

We are also growing eBay listings on classifieds, which we expect $200,000,000 of GMV this year. Finally, as I mentioned earlier, we recently announced a deal to expand our presence in Japan, one of the largest e commerce markets in the world. With the acquisition of Geosys Japan, a leading e commerce platform, combined with our existing export business, we will now have a Japanese business that generates over $1,000,000,000 of GMV annually, with strong double digit growth and a large market opportunity. Through this acquisition, we will be able to offer Japanese consumers more access to eBay's global inventory and broaden our presence in a dynamic underpenetrated market with strong potential. In summary, we continue to make progress improving the eBay customer experience while delivering strong operating results.

As I have indicated previously, this improvement won't always be linear, but Q1 was a good start to the year and we are confident in our ability to deliver on our full year commitment. Now let me turn it over to Scott and he'll provide more details on our quarterly results and our outlook.

Speaker 4

Thanks, Devin. Let's begin with Q1 performance starting on Slide 4 of the earnings presentation. In Q1 we generated $2,600,000,000 of total revenue, $0.53 of non GAAP EPS, dollars 495,000,000 of operating cash flow and $337,000,000 in free cash flow, while repurchasing $1,000,000,000 of our stock. Moving to active buyers on Slide 5. In the quarter, trailing 12 month buyer growth was 4% year over year, a one point deceleration versus Q4.

The deceleration was driven by some near term headwinds in Korea and on our core eBay platform. In Korea, we are lapping active buyer increases related to mobile guest checkout improvements we made in addition to ongoing impact from the Q4 extended holiday. In our core eBay platform, we have seen some reverse this trend through a number of initiatives such as our under 10 microsites that we launched in Q1. Growing active buyers remains an important focus for us and as we expect many of our efforts including brand advertising and our new user experiences to drive more active buyer growth over the long term. On Slide 6, in Q1 we enabled $23,600,000,000 of GMV, up 7%.

By geography the U. S. Generated $9,500,000,000 of GMV, while international delivered $14,100,000,000 of GMV, both growing 7%. Moving to revenue, We generated net revenues of $2,600,000,000 up 7% stable versus the prior quarter. We delivered $2,000,000,000 of transaction revenue, up 8% and $557,000,000 of marketing services and other revenue, up 5%.

Diving a bit deeper into our marketplace platform on Slide 8, Q1 GMV grew 7%, slightly higher than the prior quarter. U. S. GMV maintained 7% growth, while international grew 6%, driven by growth acceleration in Korea after the Q4 extended holiday, offset by softer consumer spending in the UK. Underlying these trends, our B2C and C2C segments grew at 7% and 6% respectively.

Total marketplace revenue was $2,100,000,000 up 7%, a 1 point acceleration versus the prior quarter. Transaction revenue grew 7% with Promoted Listings contributing roughly 1 point of growth. Transaction take rate is lower year over year due to hedging activity recognized in net revenues offset by reduced seller incentives and promoted listings. Marketing services and other revenue grew 4%, accelerating 1 point versus Q4. Moving to Slide 9, StubHub GMV grew 13% driven by a healthy event landscape including a record Super Bowl and accelerating international growth.

StubHub revenue grew 9% driven by volume offset by lower MS and O revenue and a slightly lower take rate. On Slide 10, in Q1 Classifieds grew revenue 10% with ongoing strength in our Classifieds platforms in Germany. The 3 point deceleration versus Q4 was driven by lapping price increases in our motors vertical and some display advertising headwinds as traffic shifts to mobile devices. Turning to Slide 11 and major cost drivers. In Q1 we delivered non GAAP operating margin of 20 7.9%, which was down 100 basis points versus last year, driven by increased investments in sales and marketing and product development.

This includes a 30 basis point drag from foreign exchange primarily showing up in sales and marketing. As a reminder, our operating margin now includes the impact of buyer incentives and marketing expense due to the new revenue standard adopted this quarter. Cost of revenue decreased year over year by 60 basis points. Investments in customer service and growth of our first party inventory program in Korea were more than offset in savings in site operations. Q1 sales and marketing expense was up 120 basis points, driven by promotional and brand spending.

We continually manage our marketing mix and shift spend between various channels. In Q1, we spent heavier on buyer facing promotions that are now recorded as sales and marketing expense, while dialing back incentives that are recorded as contra revenue. We also continue to invest in global brand advertising, focused more heavily this quarter on fashion and parts and accessories campaigns. Product development costs were up 70 basis points as we continue to invest in our product experiences across all of our platforms, including investments in AI and payment intermediation. G and A was down year over year through operating leverage.

Turning to EPS on Slide 12, in Q1 we delivered 0.53 dollars of non GAAP EPS, up 9%. EPS growth was driven by operational growth and the net benefit of share repurchases offset by a higher tax rate. GAAP EPS for the quarter was $0.40 versus the prior year of $0.94 As a reminder, the prior year included a non cash GAAP income tax benefit of $695,000,000 related to our legal entity restructuring. As always you can find a detailed reconciliation of GAAP to non GAAP financial measures in our press release and earnings presentation. On Slide 13, in Q1 we generated $337,000,000 of free cash flow, which was down 25%.

This was primarily driven by the timing of tax payments and a slight increase in CapEx this quarter. Turning to Slide 14, we ended the quarter with cash, cash equivalents and non equity investments of $9,800,000,000 During the quarter, 7 $50,000,000 of debt matured and was repaid reducing our total debt to $9,200,000,000 In Q1 as part of our ongoing commitment to provide meaningful returns for our shareholders, we repurchased 24,200,000 shares at an average price of $41.71 a share amounting to $1,000,000,000 in total. We ended the quarter with $6,600,000,000 of share repurchase authorization remaining. In Q2, we executed a new $750,000,000 accelerated share repurchase agreement. These actions are in line with our capital return commitment of approximately $3,500,000,000 per year over the next 2 years in the form of share repurchases inclusive of dilution offset.

Now I'd like to build on Devin's comments about payments and further clarify how we're thinking about the opportunity. As I discussed in January, we expect annualized incremental revenue of more than $2,000,000,000 once the majority of the volume of our core marketplace platform is transitioned to the intermediated model. We assume a migration schedule that begins to expand when the operating agreement with PayPal ends in mid-twenty 20 and scales through 2021. This estimate includes an expectation that we will take steps to reduce the cost of selling on eBay via a lower all in take rate. We also expect incremental operating profit of approximately $500,000,000 at scale, which we will capture regardless of the payment method chosen by our buyers.

As Devin mentioned, we are actively investing to build our product and capabilities related to intermediated payments and improving the customer experience. We expect the level of investment to increase over time, although this amount remains in the range of $0.03 to 0 point 0 $5 of EPS in 20.18. Turning to Q2 guidance on Slide 15. We are projecting revenue between $2,640,000,000 $2,680,000,000 representing FX neutral growth of 6% to 8%. We expect non GAAP EPS of $0.50 to $0.52 per share, up 10% to 14% on an as reported basis.

EPS growth will be driven by revenue growth, the net benefit of our share repurchase program and foreign exchange. For Q2, we expect GAAP EPS in the range of $0.33 to $0.37 Our full year non GAAP guidance remains unchanged from January. As a reminder for the year, we expect revenue in the range of $10,900,000,000 to $11,100,000,000 growing 7% to 9% on an FX neutral basis. This guidance continues to imply at the midpoint a point of acceleration from our marketplace platform. We expect operating margin of 27% to 29% and non GAAP effective tax rate between 19% 22% and a non GAAP EPS of $2.25 to $2.30 per share.

Additionally, we continue to expect CapEx at 6% to 8% of revenue and free cash flow of $2,100,000,000 to $2,300,000,000 Full year GAAP EPS also remains unchanged projected to be $1.65 to $1.75 per share. GAAP EPS is impacted by the same drivers as non GAAP EPS in addition to the amortization of intangible stock based compensation and the amortization of deferred tax assets and liabilities. Now I'd like to provide some additional context on our outlook for the remainder of the year. As announced in February, we are excited to expand Ebay's footprint in Japan with the acquisition of the Geosys Japan business. We expect this transaction to close in the next few weeks.

The impact has not been included in our current full year guidance. However, we expect this acquisition to be modestly accretive to revenue and dilutive to non GAAP EPS, but within the ranges of our Q2 and full year non GAAP guidance all else equal. We also expect to recognize a one time GAAP EPS gain related to our original Regulation or GDPR that goes into effect on May 25. We embrace this opportunity to demonstrate and deepen our commitment to data privacy

Speaker 2

and our teams have been working to

Speaker 4

update our policy, systems and processes to ensure that we are compliant. We have also been working with our advertising partners to understand any future requirements and implications to our shared revenue streams. We are not currently assuming any material impact to our outlook as a result of that work, but this is an area we will continue to monitor through implementation. In summary, our focus through the remainder of the year will be on accelerating GMV by ramping up our product based experiences and continuing to drive our brand campaign to increase traffic to these experiences. While growth may not be always perfectly linear, we believe that we are on the right path continued marketplace platform acceleration while delivering profitable growth and strong capital returns to our shareholders.

Now we'd be happy to answer your questions. Operator?

Speaker 1

Our first question comes from Eric Sheridan with UBS. Your line is now open. If your line is on mute, can you please unmute? Mr. Sheridan?

Speaker 3

Let's move to the next question. Yes, sir.

Speaker 1

Our next question comes from Ross Sandler with Barclays. Your line is now open.

Speaker 5

Hey, guys. Thanks for taking the question. This is Deepak on for Ross. Two questions. First, can you talk about the conversion improvements you're seeing from the rollout of product based experience on search compared to the prior experience?

How should we think about the benefit to GMV growth here as more traffic is migrated to a full product centric shopping experience? And then the second question, recently there's a lot of discussion about ePacket program that enables drop shipping from China to U. S. Can you talk about exposure either in terms of GMV or sellers, if any?

Speaker 3

Thanks. Hi. Thanks for the question. On the first, I guess what I'd just say is this has been an ongoing journey we've been at for the last 2 years. We've seen in the aggregate, both at the edge and in the aggregate conversion pickups as we've moved to structured data experiences.

The rollout of that not uniform everywhere in the world. We have some differences country by country. That includes even if you look at the experience that would happen not only in core e based search, but out in SEO and out on the edge. I'd say we are pleased with where we are. We obviously wouldn't be rolling it out if we weren't getting conversion gains.

You can expect us to continue to roll that out throughout the balance of the year. And as I said, that will start in Q2 with us rolling a whole bunch of new products and categories into this product based search. And from there, we'll continue to widen. It's a continual process of test and learn. It's not linear.

But I think we are where we expect it to be and we are pretty pleased with the results. I'd say moving to the catalog based approach, our brand and the other experiences that we've rolled out have been direct contributors to the acceleration in growth we've seen over the last 18 months to 2 years and we continue to expect that.

Speaker 4

And Deepak, on your question on ePacket, our China export sellers did pretty well in Q1 and I don't think it really had a material impact. I'd say that the reason it didn't is we've been working over the last several years to really help our Chinese sellers position inventory into markets and warehouses that we've coordinated with outsourced providers to provide the capability for fast shipping in country. And so while clearly that's a pressure, I don't think net net had a lot of impact.

Speaker 1

Thank you. Our next question comes from Mark May with Citi. Your line is now open. Mr. May, if your line is on mute, can you please unmute?

All right. We'll move on to Brian Fitzgerald from Jefferies. Your line is now open.

Speaker 6

Thanks, guys. A couple of questions. There's been a lot of media attention on Walmart and their potential investment in Flipkart. Any color in terms of your relationship with Flipkart? How a deal from Walmart would impact your investment and your partnership there?

And then very topical again is this notion of GDPR. You guys talked to it. And understanding you've been doing diligent work on your own systems and your own data and you're helping your advertising partners as they approach the issues too. But if you had to characterize their level of readiness, do you feel like you're doing more handholding for them at a quicker, more frantic cadence? Or have these advertisers been dealing with GDPR and thinking about it for multiple quarters years also.

And so the whole industry as a whole is very ready for this.

Speaker 3

Yes. Thanks for the question. I will take them. On Flipkart, look, I won't speculate or comment on what Walmart may or may not do. I'll just reiterate what our relationship with Flipkart is, which is we made a meaningful investment last year.

We have an exclusive commercial relationship that has goods on the Flipkart marketplace. We are happy with that partnership. We will wait and see how things evolve. But I won't comment because we are not a party to any conversation that may or may not be happening with Flipkart or other parties. On GDPR, we feel like we are ready for GDPR.

We have been working on this for quite a while. We have partners in advertising and we are waiting to see how those partners comply. I think it's less a matter of compliance and perhaps it's a matter of what requirements they have or don't have and that's still evolving. But I feel really good about where we are, our readiness, our regulatory compliance and I know everybody in the industry is watching it and will watch it very carefully.

Speaker 6

Great. Thanks, Devin.

Speaker 1

Our next question comes from Stephen Ju with Credit Suisse.

Speaker 6

Devin, I know this looks slightly in the rearview mirror, but Japanese market has been an area where you could have entered at any point in the company's history. So why was it the right time to acquire the GEO SYS operations? And secondarily, can you talk about the opportunity to now perhaps source supply from both Japan and Korea to sell into the Chinese consumer demand? Thanks.

Speaker 3

Yes, thanks. Good question. I'm really excited by this acquisition. The reason the time was right is we have had an investment in Geosys for Since 2,009. Yes, since 2,009 And they have been steadily building and now they are we feel like they are reaching network effects and exit velocity.

It's a business at scale. As I mentioned, we are now at $1,000,000,000 and the growth has been really strong and really consistent. And we feel like they are getting a lot of Japanese buyers, particularly millennial buyers. Their growth has been very consistent and they have not yet had the benefit of global supply to the second part of your question. So we felt like this is the time they are reaching that tipping point where it's becoming a scale, meaningful, high growth platform.

We think we can add a lot of benefit to Geosys and they can help us. So they have a nice broad Japanese seller base that will complement our smaller base, which has been exporting and we'll take all of that inventory and export it to all of our marketplaces around the world like we do. And the first thing we'll do is we'll bring Ebase Global supply into Japan for the benefit of Japanese consumers. So I am really excited by this and I agree with you. Japan has been a large market.

It has not really been meaningful to eBay for its 21 year history and my hope is that now it will and we are really excited.

Speaker 1

Thank you. Thank you. Our next question comes from Heath Terry from Goldman Sachs. Your line is now open.

Speaker 7

Great. Thanks. Wondering if you can just give us a bit of a sense with the benefit that you saw from FX this quarter on GMV growth. How are fluctuations in FX impacting your cross border business? And to the extent you see that as either a headwind or a benefit to the FX neutral growth that you're seeing in GMV?

And then as we look at the marketing, I guess, sort of deleverage that we saw in this quarter, up a little over 100 basis points on a year over year basis. How much, Devin, would you consider that sort of investment against revenue in the quarter versus longer term investments in sales and marketing that we may see benefits in future quarters from?

Speaker 3

Thanks Heath. I appreciate it. The first part on FX, I think the question is just does it when you net all the flows out, does it have a meaningful impact? Generally, I don't think it really does. Scott, do you

Speaker 5

want to add anything?

Speaker 4

The way I characterize it, there's always going to be intra corridor complexity. So as the pound weakens, the export quarter out of the UK gets a little bit better as the dollar weakens, it gets a little bit better out of the U. S. And vice versa. Look, I think this quarter it didn't have a particularly meaningful impact that I would call out as it has in prior quarters, particularly a year or 2 ago.

But we keep a close eye on it and quite frankly really look to maximize that in terms of what's available on the sites as they're looking for exports out of those specific quarters where there might be weakness in the currency.

Speaker 3

Yes. And Heath, on the second part of your question, we are being aggressive about marketing and brand. I'm glad we are. First of all, keep in mind that now both promotions and many things that were out the marketing line are now in it since we've adopted the new accounting standards. First of all, on brand, we're going to keep that on.

We're seeing early signs. We've always said it would take a long time and we do think the payoff is large, but it takes time. And we're going to keep that on and keep evolving the brand campaign and this is one of the top brands in the world, but we think that there is a big opportunity to close the consumer consideration gap. There should be more people shopping on eBay because it's a great product with great inventory. And there are some that just don't consider us because they don't know what we do.

So we are going to work hard to close that gap. It takes time, but I am really glad that we are doing that. The second component is promotions and promotional activity is now in that line and we are experimenting with a lot of different things. Now that we feel that our product is evolving, we are getting better conversion. We like the experience that our consumers are getting.

We are being aggressive and experimental with our promotions and we are always disciplined. But we did some promotions this quarter, last quarter Q1, that we haven't done before, like in the U. S. And in general, we were and we are leaning in to drive not just growth, but our future barriers to entry on things like our brand.

Speaker 7

Great. Thank you both.

Speaker 1

Thank you. Our next question comes from Mark May. Your line is now open.

Speaker 8

Hi, sorry about that. A question on StubHub. I believe there's some changes in your working relationship with the NFL. And I wonder if you could talk to us a little bit about how you expect that to impact the business when the season kicks off again? And I think on the one end, there might be some impacts on your pricing, but on the other side, it impacts kind of inventory and quality of inventory.

So maybe just help us understand the puts and takes there and net net what you kind of are expecting? And then can you also help us understand a little bit the potential impact on your business if there are any changes to postal rates as it relates to I think there's some favorable rates the postal service provides for Chinese merchants. And to the extent that that changes, maybe help us frame the exposure there? Thank you.

Speaker 3

Yes, thanks. On the NFL, I think we mentioned this a quarter or 2 ago, but we signed a deal with the NFL to be one of their partners in the secondary ticket market. What that means is that we'll integrate with the teams in the NFL so that we can now have barcode scanning and mobile ticketing, seamless ticketing. So that's a real positive. That means both will have high quality supply directly from NFL teams and a great customer experience with lower customer support because we see lower customer issues and customer support when we have fully integrated tickets in mobile scanning.

So we are really happy with that and it's great to be a partner with the NFL. I think what we said at the time and I still believe is the net impact of that might be slightly positive to growth and slightly negative to expenses because we are obviously paying a share for those integrated tickets. It's early. The NFL just announced their schedule I think a few days ago, so it's a little early to gauge how that is all going. But we've been really happy with the relationship we have with Major League Baseball and this is similar to that.

It's a similar arrangement where we are partnered with the league and what we are getting is high quality supply and a great fan experience through integration and in return we are giving up a little bit of that revenue.

Speaker 4

Yeah Mark on your postal question, look I'd start with the fact that no one corridor is really that substantial in the greater scheme of things, particularly when you're looking cross border. But if poster rates change, I would call out a couple of things. First off, remember today roughly 70% of what's in the U. S. Is free shipping today and 2 thirds, approximately 2 thirds arrives in 2 to 3 days or less and that volume that we see going through the USPS will continue to represent our sellers and their volume to get the best possible rates within what rates are out there.

And so we'll just continue to work on that.

Speaker 1

Thank you. Our next question comes from Colin Sebastian with Robert W. Baird. Your line is now open.

Speaker 9

Great, thanks. I guess first I was hoping you could expand a bit on the buyer promotions in Q1. I guess first in terms of linearity through the quarter. And then secondly if those will continue through the year. And then as a follow-up on payments, Devin, I was hoping you could talk about how much of the new infrastructure and the integration with Adyen is already in place for the beta or it will need to be for the beta and the first part of the rollout in the second half of the year?

Thank you.

Speaker 4

Hey, Collin. To your question on marketing and linearity, as you know, we spend marketing across a number of different levers. And so when you step back across all of those levers, it was relatively linear. But now that contra revenue for buyers is in marketing expense, what you'll see is the kind of within month, within week incentives that we drive to take advantage of what's going on in the market. So for instance, as we started to see a little bit of a delay in tax payments and the opportunity to jump in and kind of incent the buyer base and our non buyer base to be able to activate on eBay in a more material way.

You saw us lean in more in March than you have in the past and you've seen some of those big coupons that were out there trying to drive higher ASP, higher value items on the site. And yes, I think you should expect that to continue. We've been signaling that for a number of quarters that between brand and our marketing incentives that we'll be out trying to bring new active buyers in this ecosystem and drive GMV.

Speaker 3

Collin, on the second part of your question, the number one thing that's important to me as we go down this new path is that our buyers and sellers have a great experience. We're very focused on making sure because this is new that buyers get more choice as we said before and that sellers see both a lower cost of selling as well as just a seamless integrated experience. On the specifics of your question, I don't want to get too technical, but they are roughly they are kind of 2 pieces accounts for the money. The front end is the accounts for the money. The front end is being built very rapidly and I'm really pleased with the progress there.

The ledger will take more time and actually what we'll do with the 5% market test is we'll actually use Audience Ledger and then we'll build the eBay Ledger in the background. That won't come in until we move into 2019. But I'm pretty pleased with where we are. It's a there's a lot of work to do. It is a meaningful product build and migration, But we are obviously incredibly focused on this.

It is a meaningful value driver for our business and we are out of the gate really fast.

Speaker 10

Thank you.

Speaker 1

Thank you. Our next question comes from Douglas Anmuth with JPMorgan. Your line is now open.

Speaker 10

Hello. This is Dave Lee on for Doug. Thanks for taking the question. I just had one on how you're engaging with brand and retail sellers on your platform. How do you think about the balance between those sellers on your platform?

And I believe there was a recent headline on Target potentially moving out of eBay. How do you think about that and that impact to your platform going forward?

Speaker 3

I think I've said on almost every call for the last year and a half that we are very focused on brands. We are not particularly focused on big retailers. Brands are increasingly coming to eBay. We are extremely pleased with the rate of brand acquisition. I think they are coming to eBay because the retail landscape is changing.

They get sales from multiple channels that may not be around in a few years and they are looking at their alternatives and eBay is one of the very few at scale marketplaces in the world and we don't compete with our sellers. That's very rare and very unique. So brands that may years ago have been skeptical of selling on eBay are now successfully coming to our platform and they are coming in at an increasing rate. There was a time when eBay was very focused on big retailers, we're not now. That doesn't mean that we wouldn't situationally partner with a big retailer here or there, but we are not at all dependent on big retailers for our GMV And quite frankly, it's not an area of significant focus for us.

It is about brands and it's about our small and medium sized sellers. That's always been the engine of our growth.

Speaker 10

Got it. Thank you.

Speaker 1

Thank you. Our next question comes from Eric Sheridan with UBS. Your line is now open.

Speaker 11

Thanks for taking the question. Sorry about the tech problems before. One, on your own advertising business, wanted to know if we could go a little bit deeper in terms of what you're seeing from sellers willing to engage in some of the changes you made in the advertising business and what that might mean as we look out over the next couple of quarters in terms of evolution of the P and L for your own business? That's number 1. And number 2, on your own marketing spend, where should we be thinking about your marketing dollars going as we move through 2018?

Is it towards that organic traffic still? Or is it towards stimulating velocity of shopping within the active buyers that have come in your rank priorities for marketing dollars? Thanks guys.

Speaker 4

Yes, I think on the latter question, Eric, the first thing I'd call out is, as you know, we've got a broad cross section of marketing levers at our calling. And I think it will continue to be in the mix of what we have today in the sense of I'm plus improving the output from our SEO initiatives, plus brand, etcetera, as well as buyer coupons that you're now seeing show up in marketing expense. And I would expect as we've talked about that to escalate over time a bit. As we look to activate traffic, bring new buyers and increase share of wallet with our existing buyers. So I don't know Devin if you want to comment any further on that one before we go back to 1P.

Speaker 3

Yeah, look we are disciplined marketers. We are marketing more aggressively, but it hasn't changed our overall philosophy. We measure marketing really carefully. We don't buy growth. We care that the customer cohorts we bring in have a positive customer lifetime value.

And there are new tools in our arsenal and we are trying many of them. Some of them we are happy with, some of them we are not and we will try and we won't repeat. But I suspect that you will see us evolve into acquiring healthy customer cohorts and reactivating our existing base of the 2 most important priorities of our marketing spend, always has been. It's just that the means are evolving. On advertising, just to remind you, we've been on this journey now for a year or 2 where we are growing a first party advertising business, which is existing sellers on our marketplace can promote their items.

And we have been slowly but surely moving out of some of the 3rd party advertising that really was almost all of the advertising business that we had on the marketplace. We would never entirely get out of 3rd party advertising. We still think there is healthy advertising. But basically, we are on a journey to which if you are a brand or you are a seller and you want our significant customer base or volume, you've got to have a store on eBay and you've got to promote it through 1P. We're now a year ago, we said it was starting to scale and obviously we've talked about this the last three quarters.

This is a rapidly growing exciting business now. Last quarter, we saw 200% growth. It doesn't yet really show up because we're bleeding 3rd party down as we grow 1st party. But eventually, we think that is going to be a meaningful contributor to growth. We think there is lots of runway.

Although our growth is fast, we are under penetrated And there is a lot of room to grow the 1st party business and we are very, very focused on that. So it's one of the things that we think will be a growth driver of this business for the next several years.

Speaker 11

Great. Thanks for the color.

Speaker 1

Ladies and gentlemen, the last question will come from Justin Post with Bank of America. Your line is now open.

Speaker 12

Hi, this is Akshay Bhatia on for Justin. When we look at revenue growth for the Q1 came in at 7% FX neutral and the guidance midpoint for the 2nd quarter is 7% as well. What are some of the drivers to achieve the 9% high end of the range for the full year, particularly as growth comps are about 100 basis points tougher in the back half?

Speaker 4

Yes, I wouldn't call out anything different than we've already spoken about in terms of what we expect to happen from our user experience changes and further expansion of those as well as our brand campaign. So I wouldn't necessarily highlight anything different. It's just more acceleration in the second half as

Speaker 12

you call out. Great. Thanks.

Speaker 1

Thank you. Ladies and gentlemen, that concludes today's conference. Thank you very much for your participation and you may all disconnect. Have a wonderful day.

Powered by