Company Description
Five9, Inc., together with its subsidiaries, provides intelligent cloud software for contact centers in the United States and internationally.
It offers a virtual contact center cloud platform that delivers a suite of applications, which enables the breadth of contact center-related customer service, sales, and marketing functions.
The company's platform comprises of including interactive virtual agent, agent assist, workflow automation, workforce engagement management, AI insights, and AI summaries that allows to manage and optimize customer interactions across voice, chat, email, web, social media, and mobile channels directly or through its application programming interfaces.
It also matches each customer interaction with an agent resource and delivers customer data to the agent in real-time through integrations with adjacent enterprise applications, such as CRM software, to optimize the customer experience and enhance agent productivity.
The company serves customers in various industries, such as banking and financial services, business process outsourcers, retail, healthcare, technology, and education.
Five9, Inc. was incorporated in 2001 and is headquartered in San Ramon, California.
| Country | United States |
| Founded | 2001 |
| IPO Date | Apr 4, 2014 |
| Industry | Software - Infrastructure |
| Sector | Technology |
| Employees | 2,684 |
| CEO | Michael Burkland M.B.A. |
Contact Details
Address: 3001 Bishop Drive, Suite 350 San Ramon, California 94583 United States | |
| Phone | (925) 201-2000 |
| Website | five9.com |
Stock Details
| Ticker Symbol | FIVN |
| Exchange | NASDAQ |
| Fiscal Year | January - December |
| Reporting Currency | USD |
| CIK Code | 0001288847 |
| CUSIP Number | 338307101 |
| ISIN Number | US3383071012 |
| Employer ID | 94-3394123 |
| SIC Code | 7374 |
Key Executives
| Name | Position |
|---|---|
| Michael Burkland M.B.A. | Chief Executive Officer and Chairman |
| Daniel P. Burkland | President and Chief Revenue Officer |
| Barry Zwarenstein | Chief Financial Officer |
| Andy Dignan | Chief Operating Officer |
| Panos Kozanian | Executive Vice President of Product Engineering |
| Leena Mansharamani | Chief Accounting Officer and Corporate Controller |
| Dr. Jonathan D. Rosenberg Ph.D. | Chief Technology Officer and Head of AI |
| Kimberly G. Lytikainen | Chief Legal and Compliance Officer and Corporate Secretary |
| Niki Hall | Chief Marketing Officer |
| Tricia Yankovich | Chief People Officer |
Latest SEC Filings
| Date | Type | Title |
|---|---|---|
| Apr 3, 2024 | ARS | Filing |
| Apr 1, 2024 | DEFA14A | Additional definitive proxy soliciting materials and Rule 14(a)(12) material |
| Apr 1, 2024 | 8-K | Current Report |
| Apr 1, 2024 | DEF 14A | Other definitive proxy statements |
| Mar 8, 2024 | 144 | Filing |
| Mar 5, 2024 | 144 | Filing |
| Mar 5, 2024 | 144 | Filing |
| Mar 5, 2024 | 144 | Filing |
| Mar 5, 2024 | 144 | Filing |
| Mar 5, 2024 | 144 | Filing |