1-800-FLOWERS.COM Earnings Call Transcripts
Fiscal Year 2026
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Q2 revenue declined 9.5% year-over-year, with significant drops in Consumer Floral & Gifts and improved marketing efficiency offset by lower direct traffic. Cost-saving initiatives are underway, with $15 million annualized savings achieved and further reductions targeted.
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Fiscal Q1 saw an 11.1% revenue decline and a wider adjusted EBITDA loss, but early benefits from a marketing shift and cost reductions are emerging. Management targets $50M in cost savings over two years and expects strong holiday wholesale sales.
Fiscal Year 2025
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The meeting covered director elections, auditor ratification, and an incentive plan amendment. All proposals passed, and no shareholder questions were submitted.
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Q4 and full-year revenue declined amid ongoing marketing and customer acquisition challenges, with gross margin and EBITDA also down year-over-year. Strategic transformation is underway, focusing on cost savings, channel expansion, and operational efficiency.
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Q3 saw a 12.6% revenue decline, margin compression, and a larger EBITDA loss, driven by macroeconomic headwinds, order system issues, and higher marketing costs. The new Celebrations Wave strategy aims to restore growth, cut costs, and leverage technology for improved customer engagement and efficiency.
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Q2 revenue declined 5.7% year-over-year, driven by softer demand, reduced corporate gifting, and significant OMS implementation issues, which led to $20 million in lost e-commerce revenue and $4.8 million in incremental costs. Fiscal 2025 revenue is expected to decline mid-single digits, with Adjusted EBITDA guidance of $65–75 million.
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Q1 results met expectations with a 10% revenue decline and improved gross margin. Strategic initiatives, expanded offerings, and efficiency gains position the company for a stronger Q2, aided by wholesale order timing and holiday demand. Guidance remains for flat to mid-single digit revenue decline in FY25.
Fiscal Year 2024
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Gross margin rebounded in fiscal 2024 despite a 9.2% revenue decline, with cost controls and efficiency gains driving $93.1M in adjusted EBITDA. Fiscal 2025 guidance anticipates flat to slightly lower revenue, continued margin improvement, and increased marketing investment.