Good afternoon, ladies and gentlemen. My name is Lisa, and I will be your conference operator today. At this time, I would like to welcome everyone to the Gap Inc. Third Quarter 2016 conference call. At this time, all participants are in a listen-only mode. For those analysts who wish to participate in the question-and-answer session, after the presentation, you may now press star one to enter the Q&A queue. As a reminder, please limit your questions to one per participant. If anyone should require assistance during the call, please press the star key followed by the zero key on your touch-tone phone. I would now like to introduce your host, Jack Calandra, Senior Vice President of Corporate Finance and Investor Relations. Please go ahead, sir.
Before we begin, I'd like to remind you that the information made available on this webcast and conference call contains forward-looking statements. For information on factors that could cause our actual results to differ materially from the forward-looking statements, as well as reconciliations and descriptions of non-GAAP financial measures, as noted on page two of the slides supplementing Sabrina's remarks, please refer to today's earnings press release, as well as our most recent annual report on Form 10-K and our subsequent filings with the SEC, all of which are available on gapinc.com. These forward-looking statements are based on information as of November 17th, 2016, and we assume no obligation to publicly update or revise our forward-looking statements. Joining me on the call today are CEO Art Peck and Executive Vice President and CFO Sabrina Simmons.
As I mentioned, Sabrina will be using slides to supplement her remarks, which you can view by going to the investors section at gapinc.com. With that, I'd like to turn the call over to Art.
Thanks, Jack, and good afternoon to everyone. I'm going to talk, as I have in all of the calls that we've had, really about both the long game and the short game. Let me start continuing to address the strategy and many of the things that I've been talking to you about and give you an update on where we are there, but then also obviously, a deeper dive into Q3 and the prospects that I see as we look into this holiday period and Q4. We are, I would say, well into transforming and rebuilding parts of this company, starting with our product model.
I've talked to you about the work that we've been doing to enhance our responsiveness across all of our brands and in key categories to pivot towards a much more continuous and demand-based buying process to test our products in advance of the buys that we're placing to go into season open, et cetera. I continue to be pleased with the progress that we're making, but also acknowledging the fact that this is a journey and there remains significant work in front of us. First and foremost, we need to win on product. As I look into Q4, I am feeling very good about the product that we have in our stores across all of our brands. Obviously, the consumers will tell us how well we are doing and how well we did with the product after we hindsight the season.
If I look across all of the businesses, I feel like we're in the best place that we've been now for several seasons, where we are lined up against trend, where we have consistent quality appropriate to the brands, where we've gotten our fit dialed in to the point where it is consistent, and where each brand is showing up expressing the DNA and the fingerprints of the brand. The second thing that I've talked about is the fact that we are heads down focused on wringing every penny out of places where we have scale advantage. That is obviously both on the product side of the equation, but on the several billion dollars elsewhere in the company where we purchase a wide variety of things.
That is work that is not done, but it is work that is significantly underway, again, work that I think has very significant payoff over the medium term. The third thing that I've spent time talking about is innovation in product. Again, we're in the early days of innovation in the ready-to-wear space. Already, there is good evidence of how we can cross-ref innovation from the active side of the business into the ready-to-wear business and create meaningful benefits and have consumers connect with those product benefits in our ready-to-wear product. A good example of this is the Sculptek product that Athleta introduced a few months ago, performing very well in Athleta stores as a compression shaping product. It's also a proprietary fiber, now we are moving to pull that into other bottoms fabrications, including denim and twill fabrications.
The properties that that allows us to deliver in what is a traditional denim fabrication are actually quite extraordinary. As we get this up and running, I'm continuing to be very encouraged by how our consumers are responding to it, how we're delivering things beyond just trend to make the benefits of that product very meaningful to them. Demand-based buying is a critical piece. Again, to refresh your perspective, we and many others have traditionally bought the year one season on a grand reveal at a time. That means making large commitments well in advance of when the product is going to be in the store and well in advance of knowing what the consumer really wants.
As we have been building the responsive supply chain capabilities, we have also been re-engineering the front end of the business so that we can buy on a much more continuous basis, in many cases, every month versus on a quarterly basis. Again, this brings several benefits. We'll remain open as we get closer to the season and can pivot the buy to the most meaningful trends in fabrications. Also, we are delivering newness constantly into our stores, which we know that our customers respond to. Outside of the product initiatives, we've also talked about CRM, and about the customer, and about data, and about personalization, and about technology. We are not letting up on the throttle as we go after those areas as well.
You may have noted that in the last few months, I created a new role in the company led by a chief customer officer who also has strategy. That's really focused on bringing together every aspect of the customer across data, consumer insights, digital touchpoints, and in-store experiences to create a holistic 360 view of the customer from which we can deliver meaningful benefits to that customer, whether they're benefits around loyalty, around personalization, around an in-store experience, a digital experience. Mobile obviously remains incredibly important, and we continue to see customers move from a desktop or a laptop experience to not just doing business on their mobile device, but really engaging the brand on their mobile device. As a consequence, we continue to put aggressive effort against the mobile space.
Some of it is just the basics, but really important basics like continuing to improve site speed, how fast our pages load, allowing the mobile site to process a variety of forms of rich content that the consumer increasingly expects to have. We see mobile as fundamentally where our consumer starts and oftentimes ends their journey, and we need to make sure that we have a mobile experience that is commensurate with every other quality touchpoint that we have with our brands. Let me move to China for a second because it's fresh on my mind as I came back from a trip there just a week ago. I am very bullish on the long-term opportunity in China. While I will acknowledge that the fact that the economy has cooled somewhat and the consumer is a little more cautious there, has probably impacted everybody's business.
It has not impacted my enthusiasm for the long-term potential in that market. We executed a strategy in Old Navy a couple of years ago where we put in place a number of stores across different types of locations, different store sizes, and we've been working that footprint now for the last several months in order to refine the four-wall model. Secondly, obviously Gap was the business that we planted there first, both in the specialty stores and the Gap factory stores, and we continue to see that the customer resonates to that brand and wants to participate in that brand. Third, the Chinese consumer is fundamentally an omni-channel consumer, and I remain very enthusiastic around an online business that is a significant penetration into the retail business and has very attractive economics. A moment on Q3. Obviously, Sabrina will take you deeper into the numbers.
I'd say the retail environment and the apparel environment continues to be challenging. Traffic remains challenging, and as a planning assumption, we believe that will carry forward as well. We feel that it's appropriate to plan for that. Obviously, we're doing work to try to beat that trend, but we understand the fact that traffic is likely to continue to be challenging as we look forward. Given that, I'm actually pretty pleased with Q3 because I see positive momentum even against the backdrop of the Fishkill fire. I won't go into the details of Fishkill.
I will say, just as a call-out, that I felt like our logistics team in this company did an extraordinary job of not missing a beat from the standpoint of rewiring our logistics network with our facility in the middle of the country and our facility on the West Coast, and continuing to keep supply going into our stores on a very cost-efficient fashion. A quick perspective on Q4. I believe, as I said before, that we're well set up from the standpoint of the product and the assortment. Just as a sidebar again, we continue to move the needle in terms of customer-reported experience with fit and quality, which have been very intentional initiatives. I believe we've taken another step forward in the back half of the year and into Q4 on both of these dimensions.
We're also putting marketing into the business in a way that we haven't over the last couple of years, with marketing both in BR and in Gap, including TV for Gap. I'm excited because now is a time when we need to start filling the funnel with lapsed customers and new customers in order to buck the negative traffic trend. While I've mentioned BR and Gap in terms of marketing, of course, Old Navy is lined up as they always are in Q4 with a strong marketing program, including the $100,000-a-day giveaway for eight days. Brand by brand, just a few comments. With Gap, right direction, continuing to show stronger women's performance that I like to call out because the core of that business obviously needs to be a strong women's business.
In the kids' assortment, we have a significant expression of licensed product, which I'm very excited about. We have not done a large licensing business, and particularly in Q4, we feel that has a lot of relevance. Old Navy, I think the numbers frankly speak for themselves. An excellent Q3, an exciting holiday campaign, strong marketing. I think if you walk into an Old Navy store right now, and I've spent a lot of time in those stores all around the country and all around the world, you will see incredible clarity of product message. You will see clear category presentations that are super easy to shop. That's the feedback that we get from our customer. You know the work that's been going on in Banana, on quality and on aesthetic. Customer feedback is that both are significantly moving in the right direction.
We have a holiday campaign, including a catalog, which we have not done for years, that is focused on reaching lapsed customers and new customers. We believe we're set up to continue the improvement of the business there that we're seeing. Athleta, I have nothing but good things to say, quite honestly. Positioned, obviously, against a very strong trend that continues to have legs underneath it. Again, Athleta is an active business. Athleta is also a lifestyle business, and that's really the core of Athleta's positioning, that confluence of active and lifestyle, which their customers very much respond to. I haven't spoken about marketing in Athleta. We have a very connected customer there. The holiday campaign, Share Your Light, is a campaign that is focused on strong community engagement, which is really a place of strength for them. I expect Athleta to carry their momentum into Q4.
I expect Athleta to continue to perform as we get into next year as well. Again, that confluence of lifestyle and performance is powerful. Before I close, I'd like to acknowledge the announcement that we made a couple of weeks ago about Sabrina Simmons leaving the company, then just a few days ago about Teri List-Stoll joining as CFO. First on Teri, I've spent quite a bit of time getting to know her, time in stores, time with product, time across a variety of places in the business. I'm really excited about her joining the team and the perspective that she brings from her experience. You'll obviously get more time to get to know her. Some of you may know her already, but I'm very excited about having her on the team and looking forward to her joining in January. Let me turn to Sabrina.
She will be missed. I'm sure missed by you, and most certainly missed by me and the team here. She's been an incredible partner to me. In her nine years as CFO, she has obviously been very passionate about our capital structure, about our investment thesis, and just an incredible contributor to the company and in our relationships with the investment community. In 15 years at the company, she's done nothing but perform in an exemplary fashion in every role. So I will miss her. I want to thank her. I'm very appreciative that she will be here until the end of the fiscal year to facilitate a very orderly and structured transition. With that, Sabrina, let me turn it over to you.
Thanks so much for your generous comments, Art. It's been a great 15-year run and a true privilege to serve the company and our shareholders. Moving on to third quarter performance. Sales totaled $3.8 billion, down 2% versus last year. Comp sales were down 3%. We were pleased that third quarter gross margin was up 200 basis points over last year, largely driven by Old Navy. Merchandise margins expanded 220 basis points and rent and occupancy deleveraged 20 basis points. Moving to expenses. Third quarter total operating expenses were up $78 million to $1.1 billion, including about $35 million related to restructuring charges. Marketing expenses were up $6 million to $148 million. Regarding taxes, our reported effective tax rate was 45.2%. The higher rate was driven by the impact from our restructuring actions, primarily in Japan. Our adjusted effective tax rate was about five percentage points lower.
Turning to earnings. On a reported basis, EPS were $0.51. The non-tax related restructuring costs were about $30 million in the quarter. This brings our year-to-date non-tax related restructuring cost to about $180 million. Excluding the tax and non-tax impact of restructuring, our adjusted EPS were $0.60. Regarding the balance sheet and cash flow, we ended the third quarter with inventory down 4% year-over-year. We expect total inventory dollars at the end of the fourth quarter to be down low single digits year-over-year. Our year-to-date free cash flow was an inflow of over $415 million. Regarding capital expenditures and square footage, year-to-date, capital expenditures were $383 million versus $505 million last year. Square footage was down 2% compared with last year.
With regard to our outlook for the remainder of the year, we are reaffirming our full year adjusted EPS guidance range of $1.87-$1.92, excluding restructuring costs. A few things to note about the assumptions around our guidance. First, for published reports, industry traffic has decelerated November month-to-date. Second, as Art mentioned, given that challenging traffic trends have continued, we are investing meaningfully in marketing across our portfolio of brands during the holiday season. We are not necessarily expecting an immediate payback from these investments, but consider them to be important for the longer-term health of the business. Additionally, we are lapping bonus reversals last year, which are also a headwind to Q4 expense. Therefore, we expect SG&A to deleverage in the fourth quarter and for the full year.
Third, we expect rent and occupancy to be more pressured in the fourth quarter due to pre-opening costs associated with our Times Square flagship locations for both Gap and Old Navy, scheduled to open in the back half of 2017. Given all of these factors, we continue to feel our guidance represents a prudent range. Regarding other guidance metrics, we expect the negative impact from the fire at our distribution center to be just over one comp point in the fourth quarter. Similar to Q3, the impact will be highest at Gap brand and lowest at Old Navy. Regarding square footage, we now expect to end the year down 3%, a reduction from our earlier guidance of down 2%, driven by additional Gap store closures.
Regarding our restructuring costs, we now estimate the full-year impact to be between $0.42 and $0.46, down from our previous estimate of $0.45-$0.50. All other full-year guidance metrics remain substantially unchanged. Thank you. Now I'll turn it back over to Jack.
That concludes our prepared remarks. We will now open up the call to questions. We appreciate limiting your questions to one per person.
Once again ladies and gentlemen, if you do have a question, that is star one on your touchtone telephone. We will take our first question today from Adrienne Yih, Wolfe Research.
Good afternoon. Nice job on this third quarter, Sabrina. You will be greatly missed. I mean, you have been a great steward of the company, even better, you have been a great person to work with. I just wanted to say that.
Thank you.
Art, this is a question for you. I wanted to know what your thoughts are about the much-talked-about denim cycle, how you can play that at the Gap brand, and when you might see some real impetus behind that cycle becoming more prominent. For Sabrina, actually, with the loss of the units, have you thought about the business as you plan for next year, and whether you could and should be running with far fewer units, in order to get better gross margin dollars? Thank you so much.
Thank you, I couldn't agree more, first of all, with your comments about Sabrina. I could talk a lot longer about that, I know you have some specific questions. The denim cycle, I would say is, it's clearly hit bottom and bounced up. We've talked about that. It is an important part of what we're seeing at Old Navy right now and continuing to power the performance. It's an increasingly important part of Banana's business and Gap's business as well. It's not as consistent as I would hope it is, I see it across the whole industry right now. It is clearly she's refreshing her closet, it's still not a strong dominant trend with super new news out there. Obviously, with Gap, we're focused on that.
Stretch across all fabrications across the entire family is something that we're rapidly ramping up, both in the kids business as well as the adult business. We're hoping there's more in front of us because it hasn't really hit in our view that turn up inflection point where it's really starting to power the business right now. Sabrina, I'll turn it over to you.
Yeah. With regard to inventory, as tragic as the fire was, there were some really important lessons for us in that. One of them for sure, Adrienne, is just when you think you're already running tight, that you can actually run tighter and bring that margin rate up and the margin dollars. Sure, as we look into next year, we're trying to incorporate that lesson. Now, Q4 was obviously bought, most of spring bought. As we look forward to summer, fall, and holiday 2017, I know the teams are really embracing the lessons from this fall and holiday, very much are aligned in looking to continue to buy units very tightly. Now, that said, you don't want to get so draconian that you don't give yourself an opportunity to positive comp.
Right.
We're always going to be walking that tightrope, but yes, for sure, it has been a really good lesson.
Okay. Fair enough. Best of luck for holiday.
Thanks.
Thank you.
Next up, we'll hear from Lindsay Drucker Mann, Goldman Sachs.
Thanks. Good afternoon, and Sabrina also, you will be missed. Moving on, though, to my questions. I wanted to ask about the merchandise margin improvement in the third quarter and how we should be thinking about the sequential opportunity in 4Q. In other words, do you see as much opportunity for merchandise margin recovery in 4Q as you had in the third quarter? Secondly, on SG&A, you had a bigger increase in the third quarter than we were expecting. Does that reflect some of those initial marketing initiatives that you talked about as impacting the fourth quarter and maybe giving us some perspective on what type of marketing you plan to invest in? Thanks.
Sure. Starting with the margin, we were obviously very pleased with the Q3 results. A couple of things to point out in terms of differences between Q3 and Q4, Lindsay. As we all know, Q4 tends to be much more promotional and competitive than Q3. This Q3, of course, was unique because we lost a lot of units in the fire. A lot of those units were fall fashion. We were super tight on fashion in Q3, and that likely supported the nice outcome on margin. In contrast, in Q4, we didn't lose any holiday fashion in the fire. We still have basics and seasonal basics that were lost and supposed to be sold, but none of our holiday in any meaningful way was lost. We have More fashion in Q4 than we had in Q3.
Now, if traffic improves, and we move the units as expected in the time we wanted at the velocity we wanted, then all is going to be well. As we mentioned, traffic has started out sort of stubborn and still challenged. I just sort of feel like given those facts, it's too early to get overly optimistic. Although obviously the teams will be driving toward some improvement year-over-year. That's the margin piece. With regard to the expense piece, there's lots of moving parts in expense. Marketing was actually only up $6 million. There were a bunch of other components, some of which are investments for the long term that the company has decided to make. Art mentioned, for example, the whole customer space and hiring a Chief Customer Officer and what comes with that.
We are starting to invest some, as I've been talking about for some time, since we're lapping many years of very tight expense management, it really gets super tough to try and leverage unless you have a very solid positive comp. Art, do you want to?
No, I think you pretty much said it all. We can provide more detail on marketing. Probably not best to go into all of it right now, Gap's back on TV for the first time, and it's a significant TV presence. We have a catalog behind the Banana business that's dropping right now. I walked out of the train station this morning to see a transit takeover here, which we're doing in a number of markets. It is a significant uptick in marketing. As we said, hope certainly we get an immediate return, I'm not assuming that that's the case because we got to get the flywheel turning again.
Great. Thanks so much.
Yeah.
Up next, we'll hear from Matthew Boss, JPMorgan.
Thanks. Just a lot of moving parts on the expense side into next year. I guess, what's the best way to think about timing and cadence of the expense saves? Just with wages and some of the investments offsetting part of this, how should we think about overall SG&A dollars in terms of moving forward?
I'm not going to get into 2017 too much, Matt, because of course, I'll leave that to my successor. I'll remind kind of the actions we took this year and the shape they should take. The actions we took, we said, should result in annualized SG&A savings of $275 million. Some of that coming in 2016, but probably most of that coming in 2017. What we said at the time is, again, after years of very tight management, part of the reason we chose to do that restructuring is because it would help offset some of the natural inflation that you get running our business and would allow us to continue to be disciplined in our operating expenses.
We are starting to make some decisions to make certain investments in the business, I talked about one or two of those already, in overhead and people, in the form of people, and also in marketing, especially in Q4. We will talk more or the team will talk more about what those investments look like as we move into 2017 on the Q4 call.
Got it. Just a follow-up. At the core Gap, what level of traffic do you need to drive a potential positive comp? If you could just talk to some of the underlying trends that you're seeing beneath the surface, beneath the comp in terms of AUR traffic, just any green shoots that you're seeing in some of the new product potentially.
We said when we started the year that we knew traffic wouldn't jump to positive, we were kind of planning on a low single-digit negative. With that kind of number and a healthy AUR, we could drive a positive comp. That was the plan. Unfortunately, traffic has been more tending toward mid and high single negative digits, and that's really been difficult for us to get traction on. Art can talk more about what we see under the covers, but certainly it's encouraging to see that women, as the year has progressed, has been stronger than men. Year to date, margins overall have been healthy at Gap. Those are some of the signs, but for sure the progress has been slower than any of us hoped for. I don't know, Art, if you want to add anything to that.
Yeah. No, I would just say the part of the silver lining, such as there was of the unit side of the business, is it allowed us to really demonstrate and validate the pricing authority of the brand as we've tightened up and not had to move that many more units against a higher than expected negative traffic trend. It's actually given us pretty good validation of where we are from a product standpoint. The other part of the validation is just the, we have a closed-loop process of understanding consumers' perspectives on the product after they buy. The metrics there are moving quite nicely in the positive direction around fashion, around fit, and around quality. I'm cautiously optimistic.
Obviously, if we're bucking, as the whole industry is overall, a traffic trend in the mid to high single digits, that's a tough number to look at from the standpoint of pulling out a positive comp against that.
Great. That's a lot.
Ladies and gentlemen, as a reminder, please limit your questions to one per participant. Your next question comes from the line of Susan Anderson, FBR Capital Markets.
Susan Anderson, FBR Capital.
Hi. Good evening. Thanks for taking my question. I was wondering if you could talk about the international business, maybe just give us an update there. I know for a while, Gap U.S. was outperforming the international, just wondering if that's still the case or if you've seen international turn a little bit better. Thanks.
Yeah. The international business is obviously a composite of a number of different markets, which have a variety of things going on in them. Probably the most consistent theme, obviously, is continued FX pressure there. Gap is more exposed to that, as you know, than any other business. If you look across the key pieces of the portfolio for Gap brand, the Japanese economy has obviously been challenging for everyone. We've seen some firming up of the business, I would describe, recently, but we have a long way to go there to get to the kind of performance we want to look at. I talked about China in my remarks, I won't really dwell on that.
Continue to be optimistic in the long run, but it's been, I think, probably the most promotional time we've seen in that market since we've been present there with all the relevant competitors, both local and non-local, breaking sale far earlier, having sale go deeper and longer than we've previously experienced, which indicates the misbalance of inventory and demand right now that's in that market. Europe continues to be Europe. We've announced, obviously, the actions that we've taken there in terms of closing some stores. We have a very good online business there. The specialty business obviously carries a very significant rod on its P&L, and that's been an issue that we've had there for a long time. It's a real mixed bag. In parts of the business in Canada's been very strong for us. It's been a very good business.
It's really a function of which market you're looking at.
Great. Thanks. Very helpful. Good luck next quarter.
Thanks.
Our next question comes from Ike Boruchow, Wells Fargo.
Hi, everyone. Thanks for taking my question. Congrats, Sabrina. Best of luck going forward. Just a question, I guess. The profit plan next year was asked about. I think you're exiting the Old Navy Japan business. Just curious, when you look through your portfolio across all brands and all geographies, are there any other maybe geographies that aren't really hitting their ROI hurdle that maybe you have an eye on that maybe down the road over the next 12 to 24 months, the business might look to evaluate as well?
I would say that when we announced the actions that we took earlier this year, we tried to really get at the things that we had line of sight to in terms of them not being strategic or not having a place to get to the kinds of returns that we wanted to see. I can't preview any other significant things that I see in front of us. Obviously, we're living in a very volatile time right now, we'll continue to reevaluate this as we always do on an ongoing basis. I would like to believe that we got at the great majority of the things we needed to get to over the course of the actions that we took this year.
Great. Thank you.
Our next question will come from Brian Tunick, Royal Bank of Canada.
Thanks. Good afternoon. Sabrina, we wish you all the best as well. I guess our two quick ones, just maybe on the supply chain, if you could give us an update there on what metrics you're seeing to help us understand the progress and maybe how much open to buy you have this holiday versus last year, where do you expect that to go. Secondly, on the share repurchase program, it's been such a big part of the story over the last couple of years. I know you still have some of that revolver outstanding, has the philosophy changed regarding the company's capital allocation or minimum cash position? Thanks very much.
Let me actually address the second one first. Our philosophy hasn't changed at all. We've communicated clearly on the loan that we have outstanding, and we have flexibility there, but you've seen what we said about that before, and nothing's really changed on that. We slowed down this year, obviously, on share repurchases against the volatility of the backdrop and what was a challenging environment. We just felt like that was the prudent thing to do. Our policy of returning excess cash back to shareholders remains pretty much intact, I would say. No real change and no discussion about changing that. Right now, we want to just make sure that we can maintain flexibility. As we see and hopefully as traffic firms up, et cetera, and we see performance stabilize, we get a sense of how the various things that are taking place in the world impact the marketplace.
We'll come back and look at that as we go forward. I would say there's no fundamental change at all that we want to communicate with respect to our capital policy, our cash balances, or anything like that. Sabrina, do you want to add anything to that?
No, I think that's
Okay. I'm sorry. With that brilliant explanation.
Supply chain.
Oh, supply chain. Yeah. Let me come back and talk a little bit about supply chain. We've really, and this is what I said in my last remarks maybe a quarter ago, is that we are continuing to move down a path. I'm not going to go into a lot of specifics because it's really category by category, brand by brand. If you think about demand-based buying, if you think about the responsive platform, et cetera. The answer can differ, too. We're still buying one category on a traditional pipeline like outerwear, but in other categories like bottoms and knits, we've significantly improved the responsiveness of the category. We're making excellent progress, and really more of the challenge right now is the operating model of the businesses and being able to exploit it. Demand-based buying, as an example.
We're building tools against that right now versus doing it by brute force. It's more about the front end of the business than really the back end of the business right now. I've been pleased with the progress that we've made in our supply chain, facing our vendors, consolidating vendors, consolidating our base cloths, platforming fabrics, all those types of things, and we're doing the front end work right now. This, again, this is a season over season thing, and I am seeing Material meaningful season over season advancement in terms of these capabilities. Operator, is there a next question?
Yeah, we'll take our next question from Lorraine Hutchinson, Bank of America.
Thank you. Good afternoon. Art, you talked a little bit about the Gap brand and working on your pricing authority. I was just hoping for an update on how you view your current denim and tops prices at the Gap, if you think you're at the right place, and if any changes need to happen as you add more content to the product.
Yeah. We're actually doing some pretty deep work right now on pricing, so it's something that's really on my mind. We did some work at Old Navy, which we're now in the process of implementing, which highlighted some pretty material opportunity, and we're repeating that work inside of Gap brand as well. I guess I'd highlight a couple of things if I look at denim. First of all, if you look at where we are from the standpoint of both our tickets and our actuals, we actually play in a pretty narrow range. If you think about denim, where it is, denim starts at an $8 entry level price point all the way up to multiple hundreds of dollars. We, really across all of our brands, are very tightly banded.
I think there is a breadth of fabrication, good, better, best, if you want to think about it that way, that Gap has an opportunity to step up to in terms of product development. That's probably biggest on my mind right now. The second issue is we have seen where we've been able to have pricing authority, but it hasn't been consistent enough. That comes a bit with the quality of our buys, it comes, I think, with making sure, again, that we're dialed in and on trend across the entire buy. I'm really focused on denim from a market share standpoint, that's how we're thinking about it in the company.
I've been very pleased with what I've seen at Old Navy, where we have been on a consistent posture of gaining market share in denim, we're doing the work both in Banana and Gap to make sure that those businesses are moving forward that way as well. Again, if I reiterated, probably the biggest opportunities I see it is the breadth of our development, therefore, how we straddle where demand sits in the marketplace right now from a price point standpoint, we're pretty narrow relative to where I think we can play.
Thank you.
Our next question today will come from Randy Konik, Jefferies.
Yeah, thanks a lot. Sabrina, it has been great working with you all these years, and I wish you nothing but the best. I actually have a question for you, Sabrina. If you think about the merchandise margin improvement, I think you had mentioned the bulk of it was from Old Navy. Can you give us a little perspective on where we are in the respective merchandise margin cycles of each division? Trying to get some perspective on where we are versus peak. Obviously, if we cannot go back to peak, where we are versus more of a normalized trend across the three divisions. And when you look at the composition of inventory, I believe down 4%, how does that composition look by division right now? Thanks.
Yeah. On the margins, I would say, since we do not segment report, Randy, I will try and give some color, but mostly keep it at the Gap Inc. level. I would say that, if you exclude the impact of foreign exchange, which has hurt us for the last several years, especially Gap brand. If you excluded that, we are actually not at horrible levels. We are not at peak levels, but we are not at horrible levels of merchandise margins. What I would tell you is that over the course of this year, as you all know from comp reporting and our sales reporting, Banana has had the most pressure over the last little while. Directionally, they are probably the furthest from peak, and directionally, Old Navy is probably the closest as they have been recovering and having some good business. Hopefully that is helpful.
With regard to inventory, your question was around, remind me?
Yeah, it's just the overall inventory is down, which is very good. I'm just trying to get some perspective on the composition.
Sure. Okay.
A little color by division.
Got you. Yeah, it's almost, I would say, by channel, right? We've been buying very tight in the specialty channel, especially for Gap and Banana Republic, given they're a tougher business. Old Navy obviously has also been very disciplined and bought very tightly, that business is a business that moves units, right? They're in the value sector, we move a lot of units, especially this time of year. They probably have more inventory, from a historical perspective, are also still bought very tightly. Specialty down the most, and then Old Navy and our outlets have a little bit more than the specialty channel, I would say.
Got it. Very helpful. Thank you.
Our next question is Dana Telsey, Telsey Advisory Group.
Good afternoon, everyone. Sabrina, best of luck. Congratulations. What a pleasure to work with you.
Thank you, Dana.
Art, as you were talking about the advantage of scale and that there's work still yet to be done, when does that pay off? What does it look like? Does it differ by brand? Does it differ by front end and back end, basically for both you and Sabrina? Thank you.
Yeah, Dana, I would say that. Let me step back for a second, I'll just simplistically characterize the work that we're doing, which is we've operated this company historically more as independent businesses with relatively separate but duplicative activities inside of each business. Not entirely, because we've had a common sourcing structure, a common IT platform, et cetera. In a lot of other places, it's been relatively more independent. The work that we're doing right now is to really build sort of a core operating platform by bringing all of those things together that are not customer facing, then skinning that operating platform where it faces the customer and the brand needs to be expressed. I've talked about that before, that is a process that is underway right now. We're certainly doing that from a product standpoint.
We moved first in terms of product a few years ago when we moved away from a geographic-based sourcing network to a category-based sourcing network, so that there's one office doing denim for every brand on behalf of the company, where we can then bring to bear our scale, working with mills and vendors in order to get the best possible cost and the best possible quality simultaneously. It's been a bit mixed inside of other things as well. I think we have an opportunity, especially in the environment we're in right now, from the standpoint of real estate and our relationship with our landlords. Then there's just a wide variety of costs, some media that we buy and have bought separately, we're bringing together, et cetera. I'd love to tell you and give you an exact number.
It is material, and it will continue to progressively pay it out. I've been very clear with the company on this one that I want this done, I want it done ASAP, I want the benefits in hand, then we'll choose how much of those benefits we want to invest and how much of those benefits we want to bring to the bottom line.
Thank you.
Yep.
Our final question today will come from Oliver Chen, Cowen and Company.
Thank you, Sabrina. Thanks for the partnership, and we'll definitely miss you. I was just curious about how you're thinking about interplaying marketing programs versus where you feel that your product is right now in terms of balancing that. Art, where do you think at the Gap brand, where do you think the assortment is? Are you happy with the alignment with where you want the brand to be in optimism and fit? Which parts of the assortment have opportunity? Thanks.
Yeah. Where I think the product is relative to where marketing is, I think Old Navy is lined up appropriately. I think it shows in the business. I think the product is better than our business right now in Banana and Gap. Not perfect by a long shot, but better than our business. Therefore, it's why we made the decision to put some marketing into the business, is to start telling the story. When I was running Gap back in 2012, we fixed the product, we had a strong trend, and the business turned on a dime. Obviously, I had hoped that that was going to happen here as the product got better. It's tougher environment we're operating in right now with negative traffic.
Therefore, the decision to put marketing into Q4 and to make sure that we're budgeting marketing as we go forward as well, and really tell the story. Tell the story about, well, the product being on brand and on trend, but also about the restoration of quality, of fit, of technical attributes, and those types of things as well. I have a very strong conviction that successful brands today are story-led brands. It's all around us, and you can see the ones that are telling the story and the ones that aren't. We have a great story to tell. We've just been a little too quiet with Banana and Gap. By design, though we've been quiet until we felt like the product merited telling the story. That's really where my head is at right now.
I think I will take the credit here for wanting to be conservative on marketing because I did not want to aggressively invite customers back into our stores until I felt like the product was going to be where it needed to be. On Gap brand specifically, again, it's not perfect. The clarity of presentation that you should see in our stores, where we've really tried to tighten up to a category merchandising. The trend that we have in our stores, I asked the question the other day of all of our brands. I just sent a note out over the weekend as I was traveling and watching and listening to people, I said, "Just tell me we all have velvet." We all actually have velvet, which is super on-trend right now across every single one of our businesses, from Athleta, Old Navy, in the Intermix.
I feel like we're in a better spot, we're getting better season over season as well. I am, as I said before, I'm cautiously optimistic on Q4, I will continue to be as we look into next year. Thank you.
Thank you.
I'd like to thank everyone for joining us on the call today. As a reminder, the press release, which is available on gapinc.com, contains a full recap of our third quarter results, as well as the forward-looking guidance included in today's prepared remarks. As always, the investor relations team will be available after the call for further questions. Thank you.
Ladies and gentlemen, that does conclude today's conference. You may now disconnect.