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Earnings Call: Q4 2018

Feb 13, 2019

Speaker 1

Ladies and gentlemen, thank you for standing by, and welcome to Global Payments 2018 4th Quarter and Year End Earnings Conference Call. At this time, all participants are in a listen only mode. Later, we will open the lines for questions and answers. And as a reminder, today's conference will be recorded. At this time, I would like to turn the conference over to your host, Vice President, Investor Relations, Winnie Smith.

Please go ahead.

Speaker 2

Good morning, and welcome to Global Payments' 4th quarter fiscal year 2018 conference call. Before we begin, I'd like to remind you that some of the comments made by management during today's conference call contain forward looking statements, which are subject to risks and uncertainties discussed in our SEC filings, including our most recent 10 ks and any subsequent filings. These risks and uncertainties could cause actual results to differ materially. We caution you not to place undue reliance on these statements. Forward looking statements during this call speak only as of the date of this call, and we undertake no obligation to update them.

Some of the comments made refer to non GAAP measures such as adjusted net revenue, adjusted net revenue plus network fees, adjusted operating margins and adjusted earnings per share, which we believe are more reflective of our ongoing performance. For a full reconciliation of these and other non GAAP financial measures to the most comparable GAAP measure in accordance with SEC regulations, please see our press release furnished as an exhibit to our Form 8 ks filed this morning and our trended financial highlights, both of which are available in the Investor Relations area of our website at www.globalpaymentsinc.com. Joining me on the call are Jeff Sloan, CEO and Cameron Brady, Senior Executive Vice President and CFO. Now, I'll turn the call over to Jeff.

Speaker 3

Thanks, Winnie. 2018 was an outstanding year for Global Payments strategically, operationally and financially. We generated the highest adjusted net revenues plus network fees, adjusted operating margin and adjusted earnings per share in our company's history. We also continue to execute on our technology enabled software driven payment strategy, further widening our competitive mode. In addition, we delivered double digit organic constant currency growth and strong margin expansion across our markets each quarter, while also producing the fastest rate of earnings per share growth for the year that we have yet achieved.

These results exceeded the raised cycle targets we outlined at our investor conference last March, as well as the initial 2018 guidance we provided at this time last year. Further, we are especially pleased that we were able to build upon the success of our 2017 results, which had set a record for our performance at that time. We have a consistent track record of delivering on our commitments and 2018 was no exception. Turning to the Q4 specifically, we maintained the strong top line momentum we experienced all year, again delivering double digit constant currency organic growth. Notably, we witnessed peak holiday transactional volumes during the quarter led by our U.

S. Direct and ecom omnichannel businesses. We also expanded adjusted operating margin by 80 basis points and produced adjusted earnings per share growth of over 24%, rounding out a fantastic 2018. Results this quarter year were again fueled by our unwavering focus on the 3 pillars of our growth strategy and broad based strength across our technology businesses. As a reminder, we expect technology enabled distribution to represent 60% of our revenue and drive a significant portion of our growth by the end of 2020, with a balanced portfolio across owned SaaS, partnered software and ecom and omni channel assets.

We made substantial progress against this objective in 2018 and our results highlight the successes our strategic initiatives have produced to date. As it relates to our software driven payment strategy, we meaningfully enhanced our portfolio during 2018 with the addition of 2 marquee vertical market businesses, SICOM and AdvancedMD. It is worth noting that we have a long track record of integrating technology businesses over many years, while also retaining and motivating leadership and accelerating growth. Beginning with APT in 2012, followed by PayPros in 2014 and Heartland in 2016, we have proven our ability to sustain momentum in technology enablement. Our investments have created differentiated, defensible, resilient and more predictable model.

And we fully expect to do the same going forward as we continue to advance this strategy. The integration of SICOM with Xenial is well underway. We are already going to market with combined solutions and initial customer reception has been overwhelmingly positive. One early data point, we recently signed a large coffee chain with more than 300 locations in the Pacific Northwest to our existing roster at 50,000 quick service restaurants or QSRs. The restaurant vertical is the quintessential example of the type of market we target: sizable, worldwide in scope, distinctive, recession resistant and relatively insulated from disintermediation, especially at the QSR level.

Through the combination of Xenial and SICOM, the end to end SaaS capabilities we offer to every customer segment of the vertical uniquely position us as a one stop shop for software, mobile and payment services in this $4,000,000,000 target addressable market worldwide. Our footprint is broad and diverse, spanning restaurants and food service management providers across 60 plus countries. More to come on our market leading suite of tech solutions on our Q1 2019 call. Turning to AdvancedMD or AMD, referrals by a specialized sales force to OpenEdge increased 50% year on year in the month of January alone, while the team also made hundreds of referrals to Heartland Payroll in the 1st 60 days post close. At the same time, the Heartland sales organization has begun leveraging existing relationships with physician practices in the communities they serve to bring new customer opportunities to AMD.

The proof is in the performance and AMD had terrific sales results in the 4th quarter with bookings up nearly 50% year over year to the highest level in its history. As we expected, when we announced the transaction in August 2018, the outlook for this business could not be brighter. Finally, Active also had strong bookings momentum once again in the Q4 as it continues to acquire new logos and expand business with existing partners, building on a very strong sales performance in the back half of twenty eighteen. It's been a year and a half since we partnered with Active and the business is on track with the financial expectations we outlined at the time of the deal. The fantastic results we have delivered across these assets demonstrate that our approach to managing software businesses is highly effective and bolsters our confidence in our software strategy as we enter 2019.

How have we achieved such progress across these businesses? It starts with our disciplined approach to acquisitions and our unwavering focus on identifying opportunities that align strategically and culturally, while also allowing us to generate attractive returns. Once we close an acquisition, we follow a core and edge approach to integrating and operating those businesses. Let's take the second one first. Our Edge businesses continue to do what they do best, which is ensuring their software solutions maintain market leadership position.

The management teams we retain know their customers, understand the product needs of their markets and are equipped to make the best decisions to drive innovation and improve functionality. Global Payments supports these priorities at scale with extensive experience in onshore and offshore development, and we provide efficient sources of capital to invest in growth. At the core, we also leverage our capabilities to expand and monetize the payments opportunities transactionally that are inherent in these businesses on a local and global basis. In addition, we provide support through scale, technology infrastructure and architecture, compliance and information security just to name a few. Lastly and importantly, we bring worldwide distribution and significant cross selling opportunities with localized product offerings and a global sales force to accelerate standalone growth.

By marrying our distribution capabilities with their technologies, we are better equipped collectively to enhance rates of sustained growth and scale the combined businesses more effectively. Moving to our partnership business at OpenEdge, I am delighted to report that we signed a record number of new ISV partners in 2018. Notable wins include ChiroTouch, a leading chiropractic practice management software solution and Tyler Technologies, a software leader in the municipality and local government vertical. And I'm pleased to announce that this momentum has continued into 2019 with the recent signing of 1 of our largest partners to date in ASI, a leading provider of software solutions to member based nonprofit organizations worldwide. This partnership highlights the competitive differentiation of our integrated payments technologies in combination with our single API capabilities across our markets.

ChiroTouch, Tyler and ASI are all examples of recent competitive wins for OpenEdge, reinforcing our superior growth proposition in the most attractive vertical markets in Integrated Payments. Finally, we continue to add Vista Equity Portfolio Companies as partners, including most recently with PowerSchool in the educational market. PowerSchool provides an innovative K-twelve education technology platform, fueling school operations, classroom management, student growth and family engagement. We remain excited about the pipeline of future opportunities in this portfolio. The second pillar of our strategy, our worldwide e commerce and omni channel businesses continued its track record of strong growth in the 4th quarter.

Adjusted net revenues plus network fees for this business have more than doubled over the past 3 years. Last quarter, we detailed our unique ability to deliver high value add solutions globally in the virtual and physical worlds for our core SMB customers as well as for sophisticated multinationals. And with the rollout of our unified commerce platform later this month, we'll be able to provide a single payment solution worldwide through a sole instance of 1API. We expect some of the largest and most complex omni channel customers globally to code to this specification, which should drive higher acceptance and lower fees globally. The third element of our strategy is our ongoing commitment to expanding our presence in faster growth payments markets with attractive fundamentals.

To that end, we are delighted to announce the official launch of our joint venture in January with our long standing partner HSBC in Mexico. We are already beginning to leverage our best in class sales capabilities and we expect to bring leading technologies to Mexico in future periods as we have successfully done worldwide. This new partnership highlights the durability and the continued expansion of our relationships with some of the most complex financial institutions globally, a key competitive point of differentiation for Global Payments. The success of our existing bank joint ventures in markets like Central Europe with Erste Bank and Spain with CaixaBank makes us the partner of choice for the most sophisticated financial institution counterparts. One final thought on recent industry trends.

Technology is transforming our industry and we believe that we are at the forefront of leading that change. Externally, we go to market with a balanced mix of owned SaaS and partnered software assets with substantial exposure to trends in e commerce and omni channel businesses against the backdrop of faster growth payments markets. Internally, we utilize cloud based SaaS technologies across nearly all of our infrastructure from sales management to data analytics to finance, accounting and human resources. In fact, we believe we are the largest user of Google Cloud in financial technology globally as just one point of reference. Over the last 5 plus years, we've invested more than $2,000,000,000 organically in our technology environments, complemented by substantial investments in inorganic partnerships.

Competitors without the technological and financial capacity to make those types of investments will increasingly find themselves on the outside looking in and will remain consistent share donors. And they will find their alternatives to be less attractive as time goes on. With that, I'll turn the call over to Cameron.

Speaker 4

Thanks, Jeff, and good morning, everyone. 2018 was another outstanding year for Global Payments. Consistent strong execution of our growth strategy and a constructive macro backdrop allowed us to deliver financial results exceeding our expectation despite greater than anticipated incremental headwinds from foreign currency in the back half of the year, particularly in the 4th quarter. For the full year, total company adjusted net revenue plus network fees was $3,970,000,000 reflecting growth of nearly 15% over consistent growth performance across all four quarters, highlighting our top line durability supported by our technology enabled software driven payment strategy. Adjusted operating margin expanded 130 basis points to 31.7 percent and adjusted earnings per share increased 29.4% to $5.19 We are delighted with the results we were able to achieve, which were not only solidly ahead of our cycle guidance, but delivered while also successfully executing on a full M and A pipeline, including the completion of 3 software acquisitions and our strategic partnership with HSBC in Mexico.

For the Q4, total company adjusted net revenues plus network fees was $1,040,000,000 a 12% increase over the Q4 of 2017, which includes an approximately 200 basis point headwind from foreign currency, nearly 100 basis points worse than we had expected when we guided back in October. Adjusted operating margin expanded 80 basis points to 31.6 percent and adjusted earnings per share grew 24.3% to $1.33 Adverse foreign currency exchange rates impacted margin expansion in the quarter by approximately 20 to 30 basis points and adjusted earnings per share by approximately $0.03 to $0.04 North America adjusted net revenue plus network fees was 7 $65,000,000 reflecting growth of 14%, which included an approximately 100 basis point headwind from the Canadian dollar. In the U. S, our direct businesses again contributed low double digit organic growth, led by continued strength in our integrated and vertical markets business. AdvancedMD and SICOM's contribution in the quarter was at the higher end of our prior guidance.

Our wholesale business declined mid teens consistent with our expectations and stated strategy to pivot away from this distribution channel. Similar to last quarter, our Canadian business was significantly impacted by weakness in the Canadian dollar, resulting in a reported decline of nearly 4%. North American adjusted operating margin expanded by 160 basis points to 32.3 percent despite some pressure from our recent acquisitions as expected and adverse foreign currency exchange rates. Moving to Europe, reported adjusted net revenue plus network fees grew 8% or approximately 12% on a constant currency basis, well ahead of our high single digit targeted growth rate. Our UK business continues to perform well despite a challenging GDP growth environment, delivering mid single digit local currency growth for the quarter.

Our Spanish business produced another exceptional quarter generating mid teens growth in local currency aided by a constructive market environment and terrific execution in collaboration with our partner, Kaixa. Likewise, our Erste JV again delivered strong local currency growth as our ability to bring technologies and solutions to the Czech Republic, Slovakia and Romania is driving growth well in excess of the market and meaningfully ahead of our own expectations. Our e commerce and omni channel solutions business in Europe again grew mid teens as we continue to enhance our differentiated offering and unified commerce platform. And Unified Commerce Platform. European adjusted operating margin was 47.7% for the quarter, roughly flat as compared against 2017, largely due to the impact of foreign currency headwinds.

Finally, our Asia Pacific business reported adjusted net revenue plus network fees growth of 10% or nearly 14% on a constant currency basis. Strength was again broad based across our key markets in Asia, including Hong Kong, Malaysia, Singapore and Australia. Adjusted operating margin in Asia expanded 30 basis points to 34.4% as strong organic growth was partially offset by significantly adverse foreign currency exchange rates and reinvestment in the business. Capital investments for the full year 2018 totaled $213,000,000 and again included substantial investments in new product innovation that support future growth opportunities. The strong financial performance we delivered across our businesses and geographies drove adjusted free cash flow of approximately $270,000,000 for the quarter and approximately $860,000,000 for the full year, excluding acquisition and integration costs.

This free cash flow generation supported an ambitious capital allocation plan in 2018. During the year, we invested $1,200,000,000 in M and A to advance our technology enabled strategy, including our acquisitions of AdvancedMD and SICOM, as well as Central Education, a small acquisition in Australia we completed in late Q4. Central is a leading provider of cloud based enterprise SaaS solutions to K-twelve schools in Australia, a vertical market we know well and one where we have already demonstrated the efficacy of our ownership strategy. In addition to acquisitions, we also executed a total of approximately $200,000,000 of share repurchases to return capital to shareholders. Perhaps most importantly, we executed against this capital allocation plan while still ending the year at a leverage ratio of 3.5 times, positioning the business with a strong balance sheet and meaningful investment capacity as we enter 2019.

Additionally, we executed a total of $1,250,000,000 of interest rate swaps in the 4th quarter, further reducing our exposure to rising rates. Our debt portfolio is approximately 40% hedged and we continue to expect to be nearly 50% hedged by the end of 2019. Going forward, our priority from a capital allocation standpoint remains investment in the business to support our growth initiatives, including M and A. That said, given our current leverage and expected free cash flow generation in 2019, absent any near term opportunities to reinvest in our business, you should expect us to efficiently return capital to shareholders through share repurchases. To that end, our Board recently approved an increase to our existing share repurchase authorization, raising the total available to $750,000,000 As we look ahead to 2019, the momentum in our business positions us to deliver another year of exceptional financial results.

For 2019, we expect adjusted net revenue plus network fees to range from $4,430,000,000 to $4,490,000,000 reflecting growth of 12% to 13% over 2018 or 13% to 15% on a constant currency basis. This outlook reflects low double digit normalized organic constant currency growth excluding our wholesale business at the high end of our cycle guidance. It also reflects a 100 basis point to 200 basis point headwind from foreign currency exchange rates, which we anticipate will be heavily weighted to the first half of the year. We expect adjusted operating margin to expand by up to 70 basis points, which is also consistent with our cycle guidance, notwithstanding the negative impact of anticipated as well as slight pressure from our recent acquisitions as we previously communicated. Absent these items, margin expansion would be in excess of 100 basis points, well ahead of our cycle guidance.

With respect to the more detailed assumptions underlying this outlook, we expect North America adjusted net revenue plus network fees to grow low to mid teens in 2019, which includes anticipated headwinds from the Canadian dollar, predominantly in the first half of the year. This reflects low double digit normalized growth in our U. S. Direct channels, which will be partially offset by a mid teens decline in our wholesale business. We anticipate AdvancedMD and SICOM will contribute approximately $125,000,000 $100,000,000 respectively, in adjusted net revenue plus network fees in 2019, consistent with our initial guidance.

Further, we expect low single digit growth in local currency in Canada, which we anticipate will be more than offset by pressure from Canadian dollar exchange rates. In Europe, we are forecasting adjusted net revenue plus network fees on a local currency basis to grow high single digits. Based on current exchange rates, our outlook reflects an approximately 500 basis point headwind from foreign currency in 2019, again with much of this impacting the first half of the year. Adjusted operating margin in Europe is expected to be roughly flat for the year, largely due to the impacts of currency headwinds and further investments we are making to expand our Erste partnership into new markets. Asia Pacific is expected to deliver local currency organic growth in the low double digits, while we anticipate currency exchange rates will be a headwind of approximately 300 to 400 basis points.

Central will add approximately 200 basis points to growth for the year. Adjusted operating margin is expected to expand in 2019, although it will be somewhat negatively impacted by adverse foreign currency exchange rates. We expect net interest expense of approximately $230,000,000 for the year, which reflects our hedging strategy and the forward curve for interest rates, and we are forecasting an effective tax rate of approximately 20% for 20 2019 adjusted earnings per share to be in the range of $5.90 to $6.10 reflecting growth of 14% to 18% over 2018. This includes an approximately $0.10 to $0.15 headwind from adverse foreign currency exchange rates. Absent this headwind, we would expect adjusted earnings per share in the range of $6 to $6.25 or 16% to 20% growth over 2018.

Lastly, we expect capital investments for the year of approximately $230,000,000 Based on this level of reinvestment and the strong financial performance we are forecasting, we expect to generate adjusted free cash flow of approximately $1,000,000,000 in 20 19, a significant milestone for Global Payments. We are delighted with the financial and operational results we delivered in 2018, while also making substantial progress on our strategy. We added leading software assets to our portfolio with Advanced NZ, SICOM and Central, made investments to further differentiate our e comm and omnichannel platform and expanded our long standing partnerships into new, faster growing markets. We look forward to building on our successes and delivering another year of strong performance in 2019. With that, I'll turn the call back over to Jeff.

Speaker 3

Thanks, Cameron. The differentiated nature of our business model has never been clearer and those companies not on the forefront of technological innovation in our industry will find it difficult to sustain market rates of growth with increasingly few alternatives. Our record performance in 2018 and our expectations for 2019 underscore how deep the moat we have constructed has become. We don't need a litany of excuses to justify our results, rather our performance speaks for itself. 2017 was a year of integration, 2018 was a year of investment and 2019 will be a year of reaping what we have sown.

We could not be more optimistic about our future prospects. We look forward to delivering on our commitments today, tomorrow and in the years ahead. Winnie?

Speaker 2

Before we begin our question and answer session, I'd like to ask everyone to limit their questions to 1 with one follow-up to accommodate everyone in the queue.

Speaker 1

Thank you. And our first question will come from

Speaker 5

What impact, if any, do you see long term from the announced Fiserv First Data merger, specifically on the U. S. Merchant acquiring business. Is there anything that they'd be able to do as a combined company in merchant acquiring that you think they're not doing today?

Speaker 3

Thanks, David. It's Jeff. I'll start and I'll ask Cameron to join as well. So I would say is the first thing is that it really validates our focus on technology enabled distribution that we've been following really now for the last 5 years. If you think about the context of where that combined company is saying what they've announced and where they're heading, they're much more focused on really domestic only bank based relationship distribution.

I think we have shown through our investments north of $2,000,000,000 over the last 5 plus years, our consistent ability to offer enhanced value added services to our customer base. I would say that while you asked about the United States, if you take the model that we've built, it is particularly attractive to worldwide financial institutions outside the United States. So where we've seen tremendous success, as Cameron outlined in his financial commentary, is really in the areas of staying with Caixa and Continental Europe, Central Europe with Erste and in Europe with HSBC, where what's really selling with those complicated large financial institutions globally is our technology enhanced solutions, in particular our vertical market software based solutions. And I think that those trends are ultimately going to come right here to the United States, particularly towards the larger FI. So what I would say is, if you don't have the financial and technical capacity, David, to make those investments, then I think getting additional scale in relationship based businesses is going to make sense.

I don't think that that has particular implications for us given our technology got bent. But for others in the industry who haven't been able to make those technology investments, then certainly, I think heightened competition in the relationship based area domestically in the United States is something they're going to have to look at a number of years down the road. I think for us though, it's an opportunity and really a validation of the investments we've made over the last 5 years.

Speaker 5

Understood. Thanks so much.

Speaker 4

Thanks, David. Thanks, David.

Speaker 1

Thank you. And our next question comes from the line of Brett Huff with Stephens. Your line is open.

Speaker 6

Good morning, guys. Congrats on a nice quarter.

Speaker 2

Thanks.

Speaker 6

Cameron, I don't know if you went through this, but can you did you tell us what the full year margin expansion would have been ex the M and A and FX hits. I think you said it was 120 or 30 reported, but did you give us that kind of tweak number?

Speaker 4

No, I didn't. That's a good question, Brett. So for the full year, I talked about it for the Q4. For the full year, the $130,000,000 probably been $140,000,000 $150,000,000 something in that ballpark, absent the FX headwinds we saw in the back half of the year and a little bit of pressure from the recent M and A that we've executed.

Speaker 6

So that I think you said the adjusted kind of similar number would be a little over 100 basis points going into this year. What are we spending extra on the 50 bps? Is it worse FX or is it a stepped up investment? Are we taking advantage of sort of

Speaker 7

a market leadership position here

Speaker 8

to put the pedal

Speaker 6

to the metal on investments and leave folks a little bit further behind or kind of what's the reason for

Speaker 4

that decel? Yes. It's a great question, Brad. I would reference back to Jeff's comments. We continue to invest heavily in the business, particularly in our technology environments and our products and innovation to drive a differentiated model.

And I think we've seen over the course of time that that has proved to be a very wise thing to do as we continue to widen the mode we believe as it relates to our business versus competitors in the space. As it relates to 2019 in particular, I think you have a couple of things. We're always balancing obviously reinvest back into the business with what we want to flow through to the bottom line. Secondly, if you recall in 2018, we had a little bit of a tailwind from the adoption of ASC 606 that obviously anniversaried at the end of 2018. So a little bit of the benefits you saw on margin in 2018 from that don't exist in 2019.

So 2019 is a pretty pure year to look at relative to our cycle guidance, which is up to 75 basis points annually. We're getting a little bit of pressure from the acquisitions as we talked about previously. But again, absent that, absent FX, we would have been north of 100, which is the relative comparison against the 75 basis point target. So we feel really good about the balance I think we're striking in 2019 as it relates to reinvestment in the business as well as obviously continue to drive strong bottom line growth.

Speaker 6

Great. I appreciate the detail. Thanks,

Speaker 4

Brad. Thanks, Brad.

Speaker 1

Thank you. And our next question comes from the line of Andrew Jeffrey with SunTrust. Your line is open.

Speaker 7

Hi, good morning. Thanks for taking the question. Jeff, could you elaborate a little bit on your commentary regarding the rest of world vertical software momentum? Is this given that Europe in particular, I think is somewhat behind the U. S.

In terms of integrated and vertical software, Could 2019 be a year where we reach a tipping point in terms of adoption? It sounds like maybe you're talking about or suggesting there might be some other FI partnerships out there for you too?

Speaker 3

Yes, sure Andrew. Thanks. It's Jeff and I'll start. So listen, I think we're in the 1st or second inning really in Europe in both the partnered as well as the owned software model. If you look at the number of ISV partnerships we have in the United States, just Global Payments, those probably exceed the entireties of most of the individual markets that we look at.

If you look at our own software businesses in the United States, I think you probably see a pretty similar stream. What I was really referring to was when you talk to our large complex financial institution partners outside the United States, Andrew, what they want to talk about is vertical market software. So I do think what you'll see at Global Payments in 2019 beyond is a lot of progress on things like our restaurant and foodservice strategy. So one of the things we said in our prepared remarks is that the combined Xenial Scicon business is already in 60 plus countries with restaurants, so it's already been nativized. Restaurants are going to sell in all those markets.

We have a lot of restaurants in Europe and a lot of restaurants in Asia and a lot of restaurants in Canada and also in Tunicom and Mexico. So that is something we're certainly going to march ahead on in 2019. By the way, as an aside, we've already been selling before 2019 our Xenial products for data and analytics and customer engagement to those restaurants outside the United States already. So and I'd also say we've been very successful with our education, particularly our university business outside the United States with announced wins in Canada, Europe and Asia over the last 12 months. So what I was referring to in response to David's question is we're getting incremental traction and additional traction from our large FI partners outside the U.

S. And wanting to talk about our vertical market software in those countries. So yes, we'll see continued progress in those markets. But I think you have to step back and say at the end of the day, that's really in the 1st or second inning for those countries and we're further along here in the United States.

Speaker 4

Andrew, this is Cameron. Let me just add one point to that if I could. If you recall, part of the thesis around owning our own software from an integrated payment standpoint is controlling our own destiny with respect to internationalizing those solutions. So when we own the software, we don't have to rely on a partner obviously in terms of what we want to bring to markets outside of the U. S, how we want to bring them and when we want to bring them.

So I think as it relates to the vertical markets, again, where we own our own software outright today, we are really driving kind of the growth and expansion of integrated payments in these markets by bringing our own solutions and obviously utilizing the distribution capabilities we have in those markets, obviously, to drive incremental growth and to drive, again, an incremental and differentiated solution set relative to competitors in those local foreign markets. That's helpful. Thanks Cameron.

Speaker 1

Thank you. And our next question comes from the line of Bob Napoli with William Blair. Your line is open.

Speaker 9

Thank you and good morning. Jeff, Cameron, maybe for both of you. The biggest concern that I get from investors as it relates to Global with your software strategy is how you're able to and I know you've heard this before, but I'd like to hear a little bit more color on how you're building the organization to manage the various software businesses, protecting yourself from loss of key management or and also making sure that you're developing the software in line because it's a lot of different businesses. So I'd just like a little bit of color because that's the I mean the numbers speak for themselves and over time and I appreciate Jeff the color you gave on each of the businesses upfront. But if you could give a little more color on that, I think it would be helpful.

Speaker 3

Sure, Bob. It's Jeff, and I'll start. So as we said in our prepared remarks, we manage our all of our businesses, but in particular our software technology businesses along a core and an edge strategy, which means those things that are customer phasing that are specific to the markets. So for example, in the case of healthcare and AdvancedMD, those elements of software that are specific to the healthcare market are really managed at the edge or locally by the folks over at AdvancedMD. What do we apply to their management?

We apply our own views on security, compliance, regulatory. We apply our own views on architecture of those distribution chains and we rely on our oversight coupled with local management who we've retained and grown over time to run those businesses effectively for us. The best indicator of how we're doing along those lines is the track record that you referenced that we've been able to produce certainly going back with this management team to 2012 with APT. So the people running APT today are the people who are running APT and PayPros in 2012 2014. AdvancedMD is more recent.

The people running AdvancedMD today are the people who are running it in August September of 2018 when we did the deal in the 1st place. We also then apply our own view of core functionality, which is to say in the case of AdvancedMD, for example, their integration with the payments infrastructure and architecture that they already have. We said at the time of the deal, that's about 20% penetrated and we'd like to increase that to a much higher percentage. I gave you statistics in my prepared comments about where that sits today. So expanding and monetizing that payment space is a core functionality that we bring.

And then of course, we also lay our on our own sales capabilities. So I also referenced this in my prepared remarks, but our ability to generate more sales, more physician sales through Heartland, for example, our ability to generate more payroll referrals, which I also referenced and our ability, of course, to sell more payments via OpenEdge in the case of AdvancedMD are things that we're all focused on. And to be honest, when you put it together and you look at our guidance for 2019 building on the success for 2018, but for these purposes 2019, one of the ways that it gets you double digit organic revenue growth guidance in the United States in our direct businesses is because of those effective cross sells that I just described. So those are some of the ways we think about managing and extending and expanding those businesses.

Speaker 4

And Bob, it's Cameron. I'll just add one point to that, which is I wouldn't underestimate the importance of our approach to M and A as it relates to the success we've had with the transactions we consummated over the course of time. We spend a tremendous amount of time obviously vetting these businesses upfront strategically, culturally and in particular, certainly as it relates to the returns we expect to be able to generate from them. But as it relates to the cultural point, that's one of the key elements that we address going into a transaction. How that management team is going to be able to adapt to Global Payments?

Are they going to be effective in the environment in which we operate? Are they going to be able to obviously keep up with the cadence of the business that we run today? And are they well positioned to obviously understand what we're trying to achieve as a company as it relates to both our strategy and the expectations we've set with the investment community. And I think we've had tremendous success with that to date with really every one of the acquisitions that we've executed over the course of the last several years.

Speaker 9

Thank you. And just a follow-up, are seeing a continued significant amount of opportunities to acquire in new verticals as you see you would try to avoid competing with your partnership business?

Speaker 3

Yes, Bob, it's Jeff. I would say the answer is absolutely yes to what you said. So our pipeline remains full. That's not just a vertical markets commentary. That's a commentary about new geographies and other businesses as well more broadly for our FI and other related businesses.

So the answer is yes. The pipeline is full. Some of our markets like restaurants are changing very rapidly. And of course, we've made significant investments in the form of SICOM in 2018 to accelerate our rates of growth in those businesses. So we're not applying these skill sets against the static pool, rather these markets are changing all the time.

But no, there's no limit on the pipeline potential that we're seeing. Now having said that though, we've just done a number of acquisitions in the back half of 2018. We just closed our joint venture with HSBC in Mexico a couple of weeks ago. So obviously, we're very focused on executing and integrating those businesses to deliver on the commitments that we're making. Thank you.

Appreciate it.

Speaker 4

Thanks, Tom.

Speaker 1

Thank you. Our next question comes from the line of Tien tsin Huang with JPMorgan. Your line is open.

Speaker 10

Hey, thanks. Good morning. What really stood out to me was the AMD bookings up 50%, I think you said. So I'm curious, is this the result of maybe low hanging fruit being picked early? Or it seems like you haven't really put in full effort yet on the sales side.

Just trying to understand how sustainable this booking level is.

Speaker 3

Well, Tien Tsin, this is Jeff. I put in full effort, I can't speak for Cameron. In the scheme of things, listen, I think at the end of the day, and of course, I'm joking on that, because Cameron is doing the opposite of me. But at the end of the day, listen, I think it goes back to what Cameron said. When we're looking at partnerships and AdvancedMD is a very good example of them, we're really focused on does it fit our strategy, what's the culture of the business that we're partnering with and what are the financial outcomes that we're trying to solve.

So it's been great growth at AdvancedMD. Is that growth in excess of what we hope would happen? Of course not. At the end of the day, we have an opinion as to what we think we can do with that business. And this stuff is not an accident.

We spend a lot of time cross selling, monetizing and managing those relationships, which we think is critically important to what we do. So no, I think we're very pleased with where we are, but those things are really by design. Now can that accelerate further? Well, we certainly hope with the cross selling and the globalization opportunities we have, restaurants in particular, some of the vertical markets that we're in that we can continue to accelerate growth. But I think it's important for us to give you increasing evidence of how we're doing to show you how pleased we are with the investments that we've made on behalf of our shareholders.

Speaker 10

Yes. That's a good sign. I mean, I asked that. I know you're kidding, but I know it takes time to get the sales on board with such a new vertical. So that's why I was curious about the sustainability.

So my follow-up just on SICOM and Xenial going well. You mentioned a large signing there. I'm curious in the aggregate, the pricing on these deals, both on the product side as well as on the payment side or spread, any surprise there as you go to market, especially moving maybe up market a little bit?

Speaker 3

No, Tien Tsin, it's Jeff. We haven't had any surprises there. We're really pleased, as I said in my prepared remarks about SICON. Restaurants is one of our biggest vertical markets. And of course, we've also added food service management, which is a large market that we weren't in directly at Global before as part of the partnership.

If you step back for a second, what we really like about the SICOM partnership old global really through Heartland and Xenial had 25,000 QSRs before the deal and we've doubled that with 50. But if you step back for a second, the bread and butter at Xenial was really the enterprise level QSR Tingent, and that's exactly what SICOM does. So it's a very nice product overlap in that Legacy Global and Heartland really had front of the house solutions. SICOM brought with it not just front of the house, which is where some of the overlaps are, but middle of the house and back of house for enterprise customers as well as the globalization of those businesses. So no, we're not surprised by any of the trends.

We're already in that business. I think it gives us additional scale in one of the most attractive vertical markets that we're in globally. It's what our bank partners outside the United States want to talk about. And the restaurant market, as I said before, is very rapidly changing today. And it's very nice that we're at the far forefront of that with leading technologies to do that globally.

So we gave an indication in my prepared remarks about a recent win. I would say more to come. That business has a lot of momentum. And this is a business to go back to one of the prior questions where software is the leading strategy. So forget about Global Payments for a second.

Many of our competitors in that business are also leading with technology and leading with software. And I think that really is, as I said in response to David's first question, a validation, honestly, of the approach that we're taking in our technology enablement.

Speaker 4

And the only thing I would add to that, Tien Tsin, is I think what we've seen in SICOM thus far, consistent with what we've seen in Xenial historically, Moore proves the thesis around leading with software and obviously utilizing software as a means by which to drive incremental value from customers and drag payments has proven to be a very effective economically opportunity for us. So I think thus far, the ability to bring solutions that SICOM brings to bear, front of house, middle house, back of house, again, the middle house and back of house being very distinctive relative to anyone else in this space. The ability to use that software platform, again, to drag the payment volume as well, again, has proven to be a very valuable strategy and a very effective strategy from an economic standpoint.

Speaker 10

Okay. Thank you for the responses.

Speaker 4

Thanks, Lindsay.

Speaker 1

Thank you. And our next question comes from the line of Jim Schneider with Goldman Sachs. Your line is open.

Speaker 11

Good morning. Thanks for taking my question. I was wondering if you could maybe kind of address the outlook you see for kind of extending the financial partnerships, especially internationally? It's been a while since you did Erste at this point. So maybe kind of looking forward, what does the landscape look like?

How rich is the drug environment? And how do you feel about valuations in that space?

Speaker 3

Hey, Jim, it's Jeff. So I'll go ahead and start. So I would say our pipeline is pretty full inside but also outside the United States about FI partnerships. So if you think about what we're looking for, we certainly see more opportunities in Asia in that area, more opportunities in Latin America in that area sitting here today. I think what is interesting as anything else is the tone of those conversations.

So the tone of those conversations today has moved from compliance, is what it was a number of years ago, meaning EMV and that type of thing and investments in those types of security assets into how do you help me grow my business by way of vertical market. So if you think about one of the assets that we bring that we haven't talked much about on the call today, it's really our unified commerce platform in our e commerce and omnichannel businesses. That is selling e commerce and cross border is selling really well. For example, in Spain with Caixabank, it's selling well in Continental Europe with Erste Bank. And of course, it's selling well across Asia, as Cameron described in his remarks.

With the release of our next generation platform, which is imminent in unified commerce, that is a conversation that the most sophisticated financial institutions globally are very interested in having, particularly in the area of omni channel acceptance, which very few people have. So I think differentiated technology products that we're selling today, we've seen significant increase in demand from financial institutions globally to have those conversations and the conversation has shifted from pure compliance into how do you help me grow my revenue both by vertical market via software as well as cross border via e commerce.

Speaker 4

And Jim, it's Cameron. Just to add another point to that quickly, I think Jeff mentioned obviously in his prepared remarks, we just closed our joint venture with HSBC in Mexico. So we're busy working to expand into that market as well. In addition to what Jess said, the other interesting thing I think in the pipeline for us is obviously a fair number of new FI opportunity, partnership opportunities around the globe, but also more and more conversations with existing partners about expanding into new markets, markets, and particularly with Erste in Central Europe, looking at opportunities to expand further with them, given the success we've been able to have already in markets and working in collaboration with them. So I think we're really delighted to see that the strength of our partnerships and the success of our partnerships over time is allowing us to have further dialogue about extensions of those and expansions of those into different markets where we think we can replicate the same

Speaker 11

success. Great. That's helpful. And then maybe as a follow-up, can you maybe just address your relationship with Vista and the Vista Software Portfolio Companies going forward given they've disposed of their equity stake in the company? Maybe talk about any changes you're seeing there.

Is there any change at all to the relationship? And maybe can you talk a little bit about how it's gone so far?

Speaker 4

Yes. So Jim, I'll start and then ask Jeff to add any comments that he would like. So I would say our relationship with Vista remains very strong and we've had great success already mining opportunities in their existing portfolio of companies that have now become payment partners of ours over the course of the last call it 18 months since we really established this relationship with Vista. So I think it's clear to say from our standpoint, we couldn't be more pleased with how things have gone thus far. We still see a lot of opportunity to continue to mine the relationship for further payment partnerships given their portfolio of assets.

Some of their more recent transactions as well, I think fit nicely as it relates to our ability to work with them to drive incremental value for both us and them. And we continue to have very strong dialogue with them around those types of opportunities and are continuing to work through a pipeline of opportunities to partner with existing portfolio companies in that business. As it relates to them selling their stake in Global Payments that they acquired by virtue of active acquisition. I would start by saying their financial buyer and their financial enterprise and ultimately I think they looked at being able to realize a very good return on that investment as it relates to the Global Payments stock. And as they're out in the market fundraising and looking clean up prior funds, it is very logical thing for them to do.

It doesn't in any way change, I think, the nature of our relationship or the partnership that we have with the various portfolio companies that they operate today.

Speaker 3

Yes, Jim, it's Jeff. I would just add that we have a lot of respect for Vista. I think they've done a fantastic job, but that is just one of a number of private equity and financial firms with whom we have a relationship and an ongoing dialogue. So I think the most interesting thing is we have a differentiated sales proposition going into that line of business. We approach private equity firms as a whole rather than each one of their individual companies and we see kind of warm leads as we do with Vista with those companies.

I think in that we're distinctive. I know we are distinctive relative to our peers. So more to come there over time, but I would view this as the initial step toward a broader based PE related distribution strategy, particularly here in the United States.

Speaker 11

Thank you.

Speaker 1

And our next question comes from the line of Chris Brendler with Buckingham.

Speaker 8

I'd like to just focus on the U. S. Business for a little bit,

Speaker 4

if you could give us

Speaker 8

a little more detail. Lots of conversations about the software ownership and certainly we can see the results of these acquisitions really starting to fit well with the existing organization. Like to talk about the other side of that business for a second. Just the partnership channel on the ISV side and how that's going and how competition potentially maybe increasing that space and what you're seeing sort of the front lines as you're trying to sign USU ISVs? And then I have a follow-up.

Thanks.

Speaker 3

Yes, Chris, it's Jeff, and I'll start. So if you step back for a second, we said this in the press release and I said this in our prepared commentary, really what we're focused on is a balanced approach across the technology enablement spectrum. So that means not just partnered software, but owned software, partnered software, e comm and omni assets and faster growth So sometimes it gets lost in this off. So we talk a lot about kind of owned software, particularly in restaurants, in vertical markets like restaurant where it's kind of a hot topic. But we shouldn't lose sight of the fact that we had fantastic performance last quarter last year and our expectations are also high in 2019 for our partner business, particularly in the context of OpenEdge.

I gave a fair amount of detail in my prepared comments with our wins, but really, Chris, 3 marquee wins, those were all competitive in nature and we won all three of them. So our point of view there is the proof is in the pudding and the results are what they are to sign up the largest chain of chiropractors, 1 largest municipal and state government billing facilities, 1 of the largest not for profit ISV providers, I think tells you all you need to know about our competitive positioning because we won those and others did not. Putting that aside for a second, that business has always been competitive. So if you go back to when we got into it in 2012 and our business more generally, but for these purposes in OpenEdge, it's always the case that as renewals come up and new customers are competitive, that we need to continue to evolve that business. We're offering more and more value and we're providing more and more scale in what we do.

But to answer your question, there's not been a sea change in the way we go to market in that business competitive whether by way of pricing over the last year or so. Our business has always been competitive since we got into it in 2012. It's not like Mercury wasn't a good competitor back in 2012. It's probably the assets that First Data bought over the last year or 2 or TSYS, it's probably they weren't good competitors in their own rights. I think what is different about us, as we said in our prepared comments, is our ability to offer a single technology solution and provide more value add for our partners, which is part of the wins that we had in the 3 that I mentioned.

The other thing that's distinctive is the ability to globalize and take these into multinational geographies, which I think we're either unique or 1 of 2 really doing today. So there really hasn't been a sea change for us in the way the economics work in those businesses. I think we talked about the great performance we had in the Q4 at OpenEdge. And I think the recent wins that we highlighted by name, I think, prove that.

Speaker 4

Yes. And just to put a little finer point on that, Chris, from my perspective, if you look at the backdrop of a lot of discussion and more competition in the integrated space, OpenEdge had its best year in terms of new partner signings in 2018, ended the year again with mid teens growth for the Q4, which obviously positions it well heading into 2019. The last thing I would say is if you look at our guide for the U. S. Direct business in 2019, again, we're guiding to double digit organic growth in our U.

S. Direct business. We wouldn't do that or couldn't do that to the extent our partnership business was not performing at the level that is performing today and not helping to drive the overall rate of revenue growth for that U. S. Direct business.

So that should signal, I think, to a large degree, the amount of confidence we have with the durability of the partnership model. And obviously, I think one of the strengths that we have and again, where we're differentiated is the optionality we have to own or partner depending on the vertical and depending on the Fed. So I think that again positions us extraordinarily well kind of heading into 2019 and for years to come as we continue to execute on that strategy.

Speaker 8

That's really helpful. It's great color. And I think I'm more thinking about how you are doing so well and what appears to be a lot of your competitors trying to follow, but I think they're still following at this point. My follow-up question was on Europe. Just amazing results as you put up another quarter of constant currency low double digit.

Your guidance for high single digit next year, is that any macro potential slowdown? Because do we get a lot of concerns from investors about Europe?

Speaker 4

Yes. It's Chris, it's Cameron. I'll touch on that one. I would say, we've had fantastic performance in Europe above our own cycle guidance, frankly, for that region. And that's really been driven by strength in our Spanish business, strength in our Central European business and strength in our e comm omnichannel business across Continental Europe.

So I think we're delighted with what we've been able to achieve. Now if you think back to 2018, we had good growth in our UK domestic business for the better part of the year and obviously that was something that was helpful to the overall European results for the year. As we look to 2019 and as I mentioned in my prepared remarks, we're guiding the UK to kind of mid single digit rate of growth and consequently overall Europe to a high single digit rate of growth for the year. We think that's a prudent approach to take heading into the year, particularly with Brexit on the forefront of everyone's mind. I would say our guide assumes effectively a muddle through, for lack of better term, outcome as it relates to Brexit.

So we're not assuming that the economy in the UK is going to fall off the cliff. I'd say we're effectively assuming something like what you saw in Q4, which was very, very low GDP growth, if any. I think it was 0.2% for Q4. That's kind of the outlook that we're expecting in the UK for the rest of 2019. Obviously, it remains to be seen how Brexit will play out and we'll adapt accordingly, but that's what our assumptions reflect today as it relates to the UK.

I think the rest of Europe, we continue to assume a macro environment fairly similar to what we saw in 2018. There's a little bit of softness in a few spots in Europe, but the markets that we're in, in particular, Spain, Czech Republic, Slovakia, Romania, and again, the strength driven by our e comm and omni business in that market, I think gives us a lot of confidence we're still going to be able to grow Europe, notwithstanding the UK at that high single digit rate for 2019. Awesome. Thanks so much and congratulations again.

Speaker 1

Thank you. And our last question will come from the line of Bryan Keane with Deutsche Bank. Your line is open.

Speaker 4

Hey, guys. Thanks for fitting me in. I wanted to ask, a lot of payment players saw a slowdown in volume in Q4 and in particular saw weakness in cross border. Doesn't feel like you guys saw some of that same weakness, maybe the model is a little bit different with mix. Can you just give us a little bit of help when thinking about that?

Yes, Brian, it's Cameron. I'll jump in and ask Jeff to add any color that he may like as well. I would just say as your opening comment, I would say across the board, we generally saw volumes pretty consistent in Q4 with what we saw in Q3. Obviously, the UK was a little slower than we saw in Q3 and that's a function of the GDP environment. And I think that's pretty obvious to anyone who's paying attention to what's happening in the UK and obviously the GDP results coming out of the UK.

Putting that aside, I would say in the rest of the markets around the globe, I would say volumes held up very well. And I think again, that's to your own point, somewhat a function of our own strategy, how we go to market, the diversity of distribution that we have today and obviously our ability to lead with technology in most of those distribution channels. As it relates to cross border volume in particular, we really didn't see the slowdown obviously that was reported by the networks and then some other players in the market as well on a cross border basis. If you look at our European e comm and omni business, which is really at the heart of where we see the majority of our cross border volumes, We continue to see mid teens growth in that business in the Q4 and volume trends that were relatively consistent, I would say, with what we saw throughout the course of 2018. So no real meaningful slowdown in our portfolio of businesses, Brian, but it's obviously something we continue to monitor closely heading into 2019.

But I think we have a lot of confidence as evidenced again by the guide that we provided for 2019 as to how those businesses are going to hold up.

Speaker 3

Yes, Brian, it's Jeff. I think Cameron is right. And I also think it speaks to the distinctiveness of our model, focused on SMBs domestically, including in Europe and those markets and selectively focused on, 1st of all, M and Ts where we think we can add value added solutions and differences and not just based on price. And B, in those markets, those faster growth markets where we think it's most attractive to offer e comm and omni. So unlike the core networks, we're not the entirety of the market In every market that we're in, unlike some of our other competitors, we have deliberately targeted some of the markets that Cameron and I described because we think they are more attractive and we think they are more resilient.

So obviously time will tell, but I think you can see the results in our Q4 and what our guidance reflects.

Speaker 4

Okay, great. And just a quick follow-up. Camry, can you help us with the impact of the HSBC JV in Mexico? And how fast do you guys think it'll take for you guys to start gaining share in that market? Thanks so much and congrats on the results.

Yes, Brian, it's Cameron. So if you recall in my prepared remarks, I gave an estimate for sort of net interest expense, that's obviously net of other income as well, where you'll see the impact of the HSBC Mexico joint venture for 2018. So as we said when we announced that joint venture, we think it's certainly in the near term far more important strategically than it perhaps is financially. Now over the course of time, as we scale that business, we expect it to be a nice contributor, obviously, of income to the company through our 50% ownership in the joint venture. I would not expect that to be a material amount in 2019 given the fact that we're just getting the joint venture off the ground and obviously it's going to take a little bit of time to scale.

As it relates to our ability to gain share, part of what we like about that market and obviously working with our partner HSBC is they have a far greater percentage of the commercial banking market today in Mexico than they do the merchant acquiring market. So there's a lot of room I think in that portfolio to capture share just with the existing book of business that HSBC Mexico is supporting today from a commercial banking standpoint before you even get into taking share from other competitors who may not be HSBC Commercial Banking customers today. So I think we have a lot of confidence in the ability to grow that business. I would say our forecast for growth in that business is robust. Obviously, it will take a little bit of time to just get it off the ground and to start to scale the business effectively.

So more to come on that, particularly as we head into 2020 2021. But for 2019, it's not going to be a material impact to our overall financial results. Great. Thanks guys. Thanks Brian.

Well, on

Speaker 3

behalf of Global Payments, thank you for joining us this morning and thank you for your interest in our company.

Speaker 1

Ladies and gentlemen, thank you for participating in today's conference. This does conclude the program. You may all disconnect. Everyone have a great day.

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