Good day, everyone, and welcome to today's Home Depot 4th Quarter 2012 Earnings Conference Call. Today's conference is being recorded. Please note that any prompts entered before this time may not have registered in our system. Beginning today's discussion is Ms. Diane Dayhoff, Vice President, Investor Relations.
Ms. Dayhoff, please go ahead.
Thank you, Yolanda, and good morning to everyone. Welcome to The Home Depot 4th quarter earnings Joining us on our call today are Frank Blake, Chairman and CEO of The Home Depot Craig Meneer, Executive Vice President, Merchandising and Carol Tamay, Chief Financial Officer and Executive Vice President, Corporate Services. Following our prepared remarks, the call will be open for analyst Questions will be limited to analysts and investors. And as a reminder, we would appreciate it if the participants would limit themselves to one question with one follow-up. If we are unable to get to your question during the call, please call our Investor Relations department at 770-384-2387.
Now before I turn the call over to Frank, let me remind you that today's press release and the presentations made by our executives include forward looking statements as defined in the Private Securities Litigation Reform Act of 1995. These statements are subject to risks and uncertainties that could cause actual results to differ materially from our expectations and projections. These risks And uncertainties include, but are not limited to, those factors identified in the release and in our filings with the Securities and Exchange Commission. Today's presentations will also include certain non GAAP measurements. Reconciliations of these measurements is included in the release and is provided on our Web Now let me turn the call over to Frank Lake.
Thank you, Diane, and good morning, everyone. Sales for the Q4 were $18,200,000,000 up 13.9% from last year. Comp sales were positive 7% and our diluted earnings per share were 0 point 6 States had a positive comp of 7.1%. Even though we were anniversarying strong sales from last year's warm weather and New York and New Jersey were our best performing regions, driven principally by Hurricane On the international front, our Canadian business had positive comps for the 5th consecutive quarter and our Mexican business had another quarter of positive comps, Making it 37 quarters in a row of positive comp growth. During the quarter, we also opened our 1 hundredth store in Mexico, a significant milestone in the growth of our business there.
In the U. S, our results benefited from storm repair, But they also reflected an improving housing market. During the housing market downturn and even during the stabilization of the last few quarters, Our pro sales performance lagged our consumer sales growth. An encouraging sign in the 4th quarter was that sales to our pro customers Grew on par with sales to consumers. We're also beginning to see growth within our smaller Pro segment.
Previously, the growth in our Pro business occurred Predominantly within the larger Pro segment, we had a hypothesis that growth would start to reach our smaller volume Pros as the market recovered and our 4th In the quarter, we saw double digit growth in this business with strength across our key programs. We have now had 9 consecutive quarters Growth in services and we are adding technology with our My Install functionality, which provides customers more real time updates and project We have a target of sixty-forty where 60% of our store labor hours are dedicated to customer facing activity. We ended The year at 57%. Our customer satisfaction scores improved again during the quarter as well as for the year at the same time that we had the highest annual transactions in the company history. During the quarter, we began the rollout of buy online ship to store.
We already have in place buy online pickup in store and buy online return in store. These are foundational components of our interconnected retail experience. As a team, we've been focused on making sure that this is not only a convenient offering for our customers, but also a great experience. And we're pleased to see our customer satisfaction scores with these services continuing to improve. As you will hear from Craig, We saw strength in the core of our business in the quarter and our holiday assortment and expanded appliance offerings also performed well.
We had what was for us a record sell through of our holiday items and our dotcom business had a strong holiday selling season in the quarter with record sales online. We also completed the acquisition of Black Locust, a retail analytics firm, which will bring additional tools and capabilities to to support our merchandising team. We're pleased that in 2012, we met and beat the targets we set in 2,009 of achieving an operating margin of 10% and a return on invested capital of 15%. We ended 2012 with a 10.4% operating margin and a 17% return on invested capital. This past June at our investor conference, We set out our next stage financial targets of 12% operating margin and 24% return on invested capital by 2015.
For fiscal year 2013, as Carol will detail, we expect comp sales growth of low single digits And we expect diluted earnings per share including share repurchases from excess cash of 3 point or an increase of 12%. While we believe a recovery in housing is underway, GDP growth is expected to be modest And there are a number of pressures on our customers including reduced disposable income and continued constraints on credit availability. Private fixed residential investment as a percent of GDP saw another uptick to 2.6% in the 4th quarter, but it's still well below previous historic lows. We continue to believe that the path to Recovery will resemble a gradual thawing process. We think it is best to plan and structure our business on the assumption of a modest recovery and then adjust if and when the opportunities or challenges arise as we have previously.
Today, our Board announced a 34% increase in our quarterly dividend to $0.39 per share. The Board has also authorized Let me close by thanking our associates for their hard work and dedication in the Q4 and throughout 2012. Over 99% of our stores qualified for Success Sharing, our bonus program for our hourly associates for the second half of the year And we had the highest ever success sharing payout. We look forward to continuing this momentum in 2013. And with that, let me turn the call over to Craig.
Thanks, Frank, and good morning, everyone. We're pleased with our performance I'd also like to take a moment and recognize the cross functional efforts of our stores, our merchants, supply chain and our vendors For meeting the needs of the communities impacted by Hurricane Sandy. They did a great job of working to take care of our customers. The departments that outperformed the company's average comp for the Q4 were tools, lumber, electrical, outdoor garden, lighting, indoor garden and Decor. Flooring, kitchens, bath, plumbing, hardware, paint and millwork performed positively.
And while comp sales and building materials were negative, they exceeded our plan. As Sandy hit in the beginning of Q4 and damaged the shorelines of New Jersey and New York, we saw sales lift, which The storm were generators with a triple digit comp as well as double digit performance in plywood, safety and security, extension cords, water heaters and cleaning. These sales can be attributed to the immediate needs of our customers to get their homes back in order. We expect the impact of Sandy to continue at least through the first half of the year. While winter was warmer than average, it wasn't as warm as 2011, which led to negative performance in exterior project categories in the Northern division.
However, we saw positive performance in the North And projects completed inside the home like laminate flooring, wood flooring and interior paint. Across All U. S. Divisions, the core of the store continues to maintain momentum with positive performance in plumbing, Hardware and Paint departments as well as maintenance and repair categories in spray paint, lubricants, light bulbs, chemicals, pipe and fitting, Tate Plumbing Repair and Fasteners. As I shared with you last quarter, we had several programs planned to drive sales in the 4th quarter.
In We also had strong sales on Black Friday that drove record performance and our gift center sales exceeded our plan and resolved in positive Grew by 1.7% for the quarter, while average ticket increased 5.6%. Our average ticket increase was impacted somewhat by commodity price inflation in lumber and copper, which contributed approximately 80 basis Transactions per ticket under $50 representing approximately 20% of our U. S. Sales were up 0.3% for the Transactions for tickets over $900 also representing approximately 20% of our U. S.
Sales were up 9% The drivers behind the increase in big ticket purchases were the strength in generators and Now let me turn our attention to the Q1. We had to talk about how spring is our biggest selling season and so for the 4th We will have our spring Black Friday event. We continue to work with our vendors to bring in special buys An extraordinary value on popular spring items. In addition to this kickoff for our spring season, We're excited about the new products our merchants have added to our assortments. In outdoor living, we are introducing 10 new patio collections This quarter in store and online, we are introducing 14 new collections from Hampton Bay and Martha Stewart Living.
And later in the quarter, we'll be adding 11 new patio families to our home decorator collection online. We focused on building out our collections this year and expanded our selection of coordinating pieces online. These expanded sets We'll offer our customers an incredible selection at great values and allow them to create the outdoor living experience they desire. To enhance our patio collections, We are introducing a semi customizable cushion program via online that allows customers to choose their own cushion color from In addition, we have great new lineup of grills with exclusive offerings from Brinkman, Char Broil and has quick change out cartridges with 4 refill options for multiple weed and pest control applications. This system eliminates measuring, mixing, application and storage issues associated with traditional chemical For lawn maintenance, we have new zero turn tractors from Cub Cadet and Toro and expansion in our lithium battery powered products and cordless outdoor power tools, including a pole saw and mower in addition to new trimmers and edgers.
We are ready for spring, but we have a strong line of products for projects inside the home as well. In store now, we have our soft spring carpet, some of the softest most durable carpet on the market to which customers In addition, during the quarter, we'll have new products available in LED lighting and new innovation in bulbs and expansion of our recessed Lighting offering expansion of our Husky mechanics tools and pneumatics. We continue to expand our faucet assortment with over 20 Items debuting in the quarter, including 2 exclusive Moen faucets that feature Microban technology, which mitigates the adherence of germs and bacteria Finally, we are enhancing our vanity lineup with several new styles, specifically with Our first Glacier Bay all in one vanity. And with that, I'd like to turn the call over to Carol.
Thank you, Craig, and hello, everyone. In the 4th quarter, sales were $18,200,000,000 a 13.9% increase from last The year included a 53rd week, which added approximately $1,200,000,000 in sales to the Q4 the year. The extra week is not included in our comp or same store sales calculation. Comps were positive 7% for the Quarter with positive comps of 7.2 percent in November, 13.7% in December and 1.2% in January. Comps for U.
S. Stores were positive 7.1% for the quarter, with positive comps of 7.6% in November, 13.9% in December and 1% in January. As we expected, The deceleration from December to January was due to the following factors. First, January It was our toughest compare as we had a positive comp of 8.8% in 2011. And then second, In 2012, the Christmas holiday fell in fiscal January compared to fiscal December in 2011, which shifted an entire day of sales from a comp perspective.
Sales related to Hurricane Sandy were approximately $242,000,000 in the 4th quarter, dollars 112,000,000 higher than the storm sales we realized from Hurricane Irene in As Craig explained, we believe there will be continued tailwind from storm related sales into 2013. For the year, our sales increased 6.2 percent to $74,800,000,000 Total company comp sales were positive 4 point Margin was 34.9 percent for the quarter, a decrease of 6 basis points from last year. 5 basis points of the year over to gain traction, and we realized 15 basis points of gross margin expansion as a result of better shrink performance than 1 year ago. 2nd, we experienced 16 basis points of gross margin contraction due primarily to a change in mix of products sold, including a higher penetration of lower margin products like lumber, appliances and generators. And finally, we experienced to areas affected by Hurricane Sandy.
For the year, we experienced 10 basis points of gross margin expansion. In the quarter and for the year, we experienced strong expense leverage due to positive sales growth and solid expense control. As you will recall, during the Q3, we had an impairment charge of $155,000,000 that ran through operating expense associated with the closing of our big box stores in China. Subsequently, we settled certain China real estate leases In a more favorable manner, including this adjustment, operating expense as a percent of sales decreased by 135 basis points to 25.3 percent in the 4th quarter. Our operating leverage in the 4th quarter is a bit distorted by the extra week.
On a 13 week basis, we leveraged expenses by 107 basis points. For fiscal 2012, Operating expense as a percent of sales was 24.2%, a decrease of 82 basis points from last year. Excluding the impact of China, operating expense as a percent of sales was 24%, a decrease of 100 basis points from last year. In the Q4, interest and other expense was $160,000,000 a slight increase from last year. And for the year, interest and other expense totaled $545,000,000 Our income tax provision rate was 35.8% in the 4th and 37.2 percent for the year.
On a reported basis, diluted earnings per share for the 4th quarter were $0.68 Our 53rd week contributed approximately $0.07 of diluted earnings per share in the quarter and the quarter, reflecting the $0.10 diluted earnings per share impact of the charges associated with the China store closing. Adjusting for the China charges, diluted earnings per share for the year were $3.10 an increase of 25.5 percent from fiscal 2011. Moving to our operational metrics. During the Q4, we opened 6 new stores in Mexico. And as a company, we ended the year with 2,256 stores.
At the end of the year, signed square footage was 235,000,000 flat to last year. Total sales per square foot for the Q4 were $2.95 up 8.9% from last year. For fiscal 2012, sales per square foot were $3.19 up 6.6% from fiscal 2011. Both the 4th quarter and year end sales per square foot numbers include the 53rd week. At the end of the year, inventory was $10,700,000,000 up $385,000,000 from a year ago.
Inventory turns were 4.5 times, up from 4.3 times last year. Moving on to our share repurchase program. In the 4th quarter, we received 1,500,000 shares related to the true up of an accelerated share repurchase we initiated in the 3rd quarter. Additionally, in the 4th quarter, we repurchased $700,000,000 for 11,000,000 of our outstanding shares on the open market. For the year, we repurchased a total of $4,000,000,000 for 74,000,000 shares of outstanding stock.
Computed on the average of beginning and ending long term debt and equity for the trailing 4 quarters, Return on invested capital was 17%, 2 10 basis points higher than the Q4 of fiscal 2011. We detailed our guidance in our press release, but I want to take a few moments to comment on the highlights. To start, a few housekeeping matters. First, remember that we guide off of GAAP. So fiscal 2013 guidance will launch from our reported results for fiscal 2012, which includes sales and earnings associated with the 53rd week.
2nd, when we report our quarterly results, So with that, as we look to 2013, we are basing our sales growth assumptions primarily on GDP forecasts, which for the United States is approximately 2%. We are also projecting that the U. S. Housing market, namely turnover and improving home prices, We'll contribute 100 basis points of comp growth in 2013. While recovering, we do not believe the housing market will Fully recover in 2013.
Some may say this is a conservative view. We would agree. But we would rather plan conservatively. And as we showed in the Q4, if sales are stronger than we expect, we can react quickly to the demand. For the year, we expect comp sales growth of approximately 3% and total sales growth of approximately 2%.
With this guidance on a 2 year basis, our comp for years 2013 2012 would be about the same as what we reported for the combined 2012 2011 years. We are planning for positive same store sales growth in every quarter. For and in part from benefits associated with certain acquisitions made in 2012. To grow approximately 40%, the rate of our sales growth. For the year, we project that our operating margin will grow by Approximately 65 basis points, reaching about 11% by the end of the year, just 100 basis points shy of our 2015 target.
For fiscal 2013, we expect diluted earnings per share to increase by approximately 12% to 3 point This guidance includes our plan to repurchase $4,500,000,000 of outstanding shares during the year using excess cash. Our capital spending plan for fiscal 2013 is $1,500,000,000 a 14.3% increase over what we spent in 2012, reflecting investments in support of our key initiatives. For the year, we project cash flow from the business of roughly $7,200,000,000 We will use our cash to invest in our business and to return capital to shareholders in the form of share repurchases and dividends. Our commitment to shareholder returns has never been stronger. As Frank mentioned, in today's press release, we announced a 34% increase in our quarterly dividend, which equates to an annual dividend of $1.56 in line with our targeted dividend payout ratio of 50%.
Additionally, our Board just announced a new share repurchase authorization of $17,000,000,000 As discussed, We plan on using $4,500,000,000 from excess cash to repurchase shares in 2013. We are also contemplating raising external financing Our adjusted debt to EBITDA ratio is 1.6x and based on our target Adjusted debt to EBITDA ratio of 2x, we have roughly $4,000,000,000 of financing capacity today. In the face of a recovery in housing market and attractive interest rates, we believe 2013 may be an opportune time to issue incremental debt capital to This action would be earnings per share accretive to the guidance that we've shared with you this morning, and we will Certainly, let you know when we have to do something here. So we thank you for your participation in today's call. And Yolanda, we are now ready for questions.
Certainly. We'll take our first question from Michael Lasser, UBS.
Good morning. Thanks a lot for taking my question. First, I'm wondering if you're seeing anything in the business today that would speak to the duration and sustainability of the recovery. Obviously, you're seeing really good
The issue is how long can it last? Well, Michael, I'm not sure there's Anything directly that we can see that's going to tell us how long it lasts, what I would say is that so where we laid out here's how we see our market recovering that there'll be a workout stage for a couple of years before we hit Really the strong recovery stage. And I'd say what we've seen so far is consistent with that, if not slightly positive.
And would you suggest that it's coming from Credit conditions easing that's in part what's driving the improvement?
So the way we look at it is coming from a number of factors. It's Hard to pinpoint just one, but you have and again, we did hopefully gave a helpful Roadmap back in June, but there's additional household formation. There's additional housing price appreciation. Existing housing turnover is improving. Then credit availability, I'd actually say, is still a bit of a break BR AKE on the recovery.
But we see a lot of positive signs there.
And maybe I'll just give you one data point to make this real. So we have a directionally correct, but imperfect model, I will say. But if we look at just housing turnover and you look at the number of units that turned in 2012 about 400,000 units. You apply an average spend against those units of about $3,500 Apply our market share against that and then we triangulate what it means to our comps and we think about 50 basis points of our comp growth came from housing As we look to forecast for 2013, we would expect to get again 50 basis points of comp coming from housing turnover.
That's very helpful. I think your models are probably more directionally correct than our models, so that's useful. One quick follow-up question on the sixty-forty Breakdown in service. Should we expect that once you reach your targeted goal that we're going to that the P and L is going to reflects some incremental investment in labor. The fear now would be as your sales continue to recover like they have that you're going to have to put more hours
Well, the first thing I'd say Michael is our business model actually reflects adding hours as the sales increase as it is. Marvin's here and he'll comment on sixty-forty. But the second thing I'd say within sixty-forty Our intention is when we get there and obviously we're very, very close, there's an enormous amount of effort that will then go into optimizing our Productivity within each of those groups of customer facing and tasking. But Marvin perhaps you want to comment?
Yes. So Mike I take you back to we started this Roughly 2,009. And within that timeframe, we've generated roughly 500 payroll hours that we've shifted to the selling floor. And that is a reallocation of payroll not an incremental add of payroll, which is very beneficial to our financial model. As Frank mentioned, we will have a continuous improvement process.
So we'll hit this milestone before the end of 2013. We're going to continue to find ways to optimize productivity. We're going to find ways to get additional hours of sales flow. So we're not going to stop. We're just going to probably not talk about it as much, but we're going to continue to improve our processes.
As Frank mentioned, we have an activity based model. So as sales increase, payroll will be generated. That's going to be on top of what we can Create with our productivity efforts. So we're very proud of the hard work of the operations team, the men and women in our stores, but we see this as a continuous process.
That's very helpful. Thanks a lot.
We'll take our next question from Matthew Fassler with Goldman Sachs.
Thanks a lot and good morning. My first question relates to the sales forecast and is you talk about the relationship between your business and And you think about the 7 comp that you just produced in a quarter where GDP wouldn't come close to explaining the increase. Are there any other reasons other than general conservatism to think about the sales forecast where it is? And do you feel like perhaps you're understanding So the intrinsic and more sustainable drivers of the business that you saw in 4Q.
Well, Matt, good morning. 1st, let me say, when we build our forecast, we do not assume any benefit from commodity or currency. So we are neutral from that perspective. And as we look out for 2013, we do look at GDP as the underlying basis for growth, Then look at housing metrics to determine what we think could happen to the home improvement market and that's the basis for the guidance that we gave for 2013 of 3%. Now, I will say if you look at our performance in the 4th quarter, we exceeded our expectations.
We beat our plan by about 4.5%. We can easily explain 200 basis points to that. About 80 basis points, as Craig said, came from commodity inflation, about 70 basis points came from the impact of Hurricane Sandy and then about 30 basis points came from appliances. The rest is strength across the core of the business. That could suggest that our view is conservative looking ahead, but we'd rather be conservative and react and get over our skis.
Fair enough. And then the second question I wanted to ask you just relates to the appliance business. That popped up a couple of times As a driver of ticket and as a driver of mix, impact on margin, could you talk about any particular efforts that you had whether you feel like this was a market share Gained by the Home Depot or underlying strength in the appliance market? Thank you.
So Matt, this is Craig. We do believe that based on independent tracking that we picked up a little share in the appliance business. As you know, we Went out and we actually expanded our assortment breadth in this category and we took 120 stores that we Completed in the quarter with an expanded offering on the selling floor. And we're actually very pleased with the results That we've gotten from the additional brands that we've added to our assortment as well as those 120 stores. And as a matter of fact, in 2013, we'll look to add about another 120 stores to that expanded program in store.
Great. That's helpful. Thank you so
We'll take our next question from Dan Binder with Jefferies and Company.
Hi, good morning. I was wondering if you can Any promotion or price investment year on year, if there was anything in the gross margin that reflected that?
Overall, our activity was comparable with what we had last year. And Really the big drivers of what Carol called out in terms of the pressure we saw from mix in part due to Hurricane Sandy With things like generators and plywood and that runs significantly below the company average.
Double digit growth in We love those lumber sales, but they are low margin.
Any thoughts on early Q1 trends?
Yes. We're very pleased with the performance of our business thus far. February is our toughest compare and And we're quite pleased.
Just one last thing. I was in a store recently. I realize you do lots of tests, but this was a fairly interesting test where you brought flooring to the And I was just curious if that's something that has greater promise based on the results you're seeing there?
There is I know there's flying product In our swing area in certain stores, we do different buys at times on product that can vary by location in the country, But there is no move right now in total to bring pouring forward.
And Dan, this is Marvin. I think that's consistent with The local store based team working with the regional merchandising team in the field just to take a look at market share. They're responding to market demands, Feedback from customers and what they see as opportunities to grow incremental sales.
Great. Thanks.
We'll hear next from Dennis McGill with Zelman and Associates.
Good morning. Thank you. Carol, I guess just one question. If you could maybe talk a little bit about the pluses and Within the expense side of the business embedded within the 3% comp. And then maybe just talk about on a sensitivity basis, if Your forecast does prove to be consensus and you're able
to do let's say a 4% comp or a 5% comp. How would you expect expense leverage to unfold?
Well, I think I'll answer the last part of your question first. And here's just a really nice easy rule of thumb. For every 50 basis points Of comp growth ahead of our guidance that would equate to $0.05 of earnings per share. So then you can model it however you want to model it, but that's an easy way to Now coming to the expense guidance that we gave before 2013. I'm going to give you a bit of a long winded But hopefully this will help with your modeling.
If you look at the total expenses that we reported for 2012, we exceeded our typical rule of which is that expenses will grow at 40% of our sales growth rate. Even including China, expenses We're at 30% of our sales growth rate. So it was a terrific year from an expense perspective. A few reasons for that. 1, At our investor conference back in June, we identified some cost out opportunities in casualty reserves and other expense items that we actually enjoyed in 2012.
So our cost out teams are doing a great job of just continuing to optimize our productivity. And so We recognize some pull forward of benefit, if you will. We also, on a year over year basis, had some expenses in 2011 that didn't Repeat in 2012. Those expenses would include natural disaster expense. We had about $40,000,000 in 2011 that didn't repeat in 2012.
We had a write With Chem Dry, you may recall, dollars 35,000,000 that occurred in 2011, didn't occur in 2012. So there's some year over year comparison. The way I'd like you to think about 2013 is simply that, if you take our expense base of a little over $18,000,000,000 for 2012, Back out the cost associated with China, which is $135,000,000 back out the expenses associated with the extra week, which we estimate to be $260,000,000 That gets you a new cost base of call it $17,700,000,000 I want you then to Add to that expenses associated with some of the acquisitions that we made, that's between $85,000,000 $100,000,000 And then growth, we need we are going to grow our expenses now. They'll grow slower than our sales growth, but they will grow. So when you add it back up, you walk back up to a cost In a dollar perspective, it's about the same as it was in 2012 and then the rate of growth is 40% of sales on a 52 week basis.
Long winded answer I know, but hopefully that's helpful.
I think you just saved the analysts a lot of time. Thanks so
much guys. You're very welcome.
Our next question comes from Colin McGranahan with Bernstein.
Good morning. Thank you guys.
Good morning.
Just looking at the pace of sales through the Q4, can you help us with that December to January, A huge comp in December 14 and 1 comp in January. How much was that day shift of Christmas? How much was very strong seasonal Termetry holiday sales? Was the hurricane benefit significant greater in December versus January, just help us reconcile that very, very strong versus a little bit weak given a 300 basis point difference in compare.
Well, I'll start by telling you, Collin, that we plan to have a negative comp in January. So when we look at the positive comp performance, we were thrilled with the results. Candidly, I didn't go back and calculate the day movement from 1 month to another month. We were just so thrilled with the results. Now from a holiday perspective, Craig, it was a terrific holiday.
Yes. We had awesome performance in several Areas in December that we went hard after holiday decor being one of those. Our disc centers I had strong double digit comp performance. The holiday was actually a double digit comp on a double digit comp from the year before. So it's a business that we're building and And it provided some real strength in December.
And there
are other factors, Collyn, like the extra time before Christmas. I mean, there were other factors that We think contributed to a very strong December. But as Carol said, we were very pleased with January because as we were laying it out, we thought it would be negative.
Got it. Okay. And then second question just thinking about fiscal 2013, Carol can you go through it sounds like you expect Moderate gross margin expansion. I would expect that you're going to have some mix pressure at least in the first half of the year from some of the lumber and Hurricane Sandy, so if you can walk us through the gross margin drivers and then thinking about that comp, which sounds like it's pretty conservative, is there any risk you would Having a conservative plan, is there any risk you'd be under investing in anything? Or can you react pretty quickly as the sales pick up?
Well, let me answer the latter part of your question first. We do have a conservative And as a result, we have a conservative inventory plan. You saw that we drove our inventory turns up 2 tenth Year on year, we're not planning to do that in 2013. We'll get a little productivity off of inventory, of course, because of the great work that's coming out of So we are going to be cautious on the inventory front so that we are ready if the sales are there. In terms of the gross margin expansion, We are planning for gross margin expansion in every quarter.
The drivers of gross margin expansion will be continuing benefits from both operational and merchandising initiatives. Shrink has been a real home run for us, but we're not done. Marvin and his team are doing a great job there. We continue to invest in new tools that are helping us on the assortment of our products. So while there may be some mix pressure, Craig runs it on a portfolio and so we feel good about that.
And then we do have margin benefits coming from the acquisition. While they are adding some That's what they all are adding gross margin. So when we say moderate, it's more than the 10 basis points that we Craig, I don't know if you want to give any color on anything here.
I think, again, we're looking at how do we continue to drive Productivity within our assortments, as Carol mentioned, we're investing in enhanced tools for our merchants to be able to, in fact, Develop their assortment strategies inside of line structures as well as clusters across the country, so that we can make sure we give Marvin and the stores the The kind of assortments they need in the appropriate areas. And we have plenty of opportunity to continue to work on
Okay, great. Thank you very much.
We'll hear next from Kate McShane with Citi.
Hi, thanks. Good morning. Good morning. I know it's still early days of your buy online pickup in store initiative and ship from store initiative, but I wondered if it Started to have any impact on the comp at all this quarter? When we can expect that it will start to have an impact?
Well, I think We're a ways from having that have an impact on our comp. We view it as, as I said, really foundational in In terms of convenience for our customers and our focus has been just making sure that we execute this well online and in the stores. And as I said, we're really pleased. We tracked our customer service survey scores on this very closely and They've improved substantially over time. But it's not a near term contributor to our comp.
And it is rolled out to every store currently?
So buy online, pick up in store is in every store. Buy online, ship to store is in the Process of being rolled out and will be completely rolled out by the end of the quarter.
I think we're in 5.22 stores on the buy and launch Okay. Thank you very much.
We'll take our next question from Peter Keith with Piper Jaffray.
Hey, thanks. Good morning and congratulations on the nice I actually just want to ask about the SG and A for the Q4. I think if you strip out China in the extra It looks like you got about 90 to 100 basis points of leverage, which is fairly comparable to the earlier quarters of the year, yet the Q4 comp was surprisingly So was there anything in there that just sort of limited the expense leverage that you saw more recently?
Well, we were very pleased With the performance in the Q4, we were $63,000,000 over our expense plan, but the really great news is that's related to Success sharing and bonus for our team. So as Frank mentioned, we had our highest payout of success sharing ever for the back half, over $100,000,000 going to the associates in our stores. So we're very excited about that.
Okay. That's helpful. On a separate topic, I was curious just about the general comp trend through the year. It's good to hear that everything is going to be running positive. Is there anything we should think about with One, given a little bit tougher compare and weather pull forward that might be one of the weaker quarters of the year?
And even now, should we think about Q4 as we look out towards the end of the year?
Yes. Think about the shape of the year like a bell curve. So the 1st and fourth quarter will be the lowest comping quarters of the year.
Okay. Very helpful. Thank you very much.
Welcome.
We'll hear next from Greg Millett with ISI Group.
Thanks. Two questions. First on cash flow. If we look at your cash from operations guidance, it seems like working Capital is at least a few $100,000,000 benefit. Could you help us sort of figure that out as a payable, especially given that there's some inventory And also CapEx, why is that creeping up?
What's that
on? Sure. So first on the cash flow, we generated From the business, it's about $7,500,000,000 in 2012. That was $900,000,000 higher than our plan. And if you look at the big Contributor to that, lots of goes ins and goes outs, but the big contributor is the cash that we received from stock option exercises.
If you look at the cash flow statement, I think We see a line something like $700,000,000 almost $800,000,000 from stock option in our play stock purchase plans of cash. We didn't plan on that. And as we look to 2013, we're not Plan on that again. If it happens, that's good news for everybody, but we're not planning on that. So year on year, we're forecasting our cash from the business will be about $7,200,000,000 In To IT, the rest will go into the business.
The IT spend will be flattish year on year, about $430,000,000 Where the $200,000,000 increase is year on year, it's in key initiatives, and I'll give you a couple of examples. So we're spending $100,000,000 in our U. S. Retail business in support of really value creating projects like building automation and relamping some of our stores, which will have huge IRRs. And then we're investing in our supply chain in support of our interconnected retail business.
We need to invest in direct fulfillment and we are. So our year on year investment in supply chain is up a little over $60,000,000 So hopefully that's helpful.
That's super helpful. And then second and just maybe a broader question on the consumer. Frank, in your prepared comments, you talked about credit availability still being a constraint for
the consumer.
Could you help us Sort of get some insight on that in terms of your own credit penetration growth and things you're doing to help the consumer out in this regard?
Yes. Our private label card is doing well and Carol can comment on the increased penetration we're seeing in the card. My comment really, I We can help with our private label card as you suggest, but this is more broadly in terms of how customers with their homes, the access they Have either when they're buying a house or if they're trying to get a line of credit from the house. And That is quite constrained versus prior times. The average FICO scores for people applying for mortgages now is Well over $700,000,000 And I think if you at least for us as we talk to financial institutions, there's still a great deal of pressure On just the mortgage lending side of the business still.
Right. So our private label penetration jumped in the 4th quarter 93 basis points to a little over 23%. So we were pleased with that. If we look at what's happening inside the portfolio, Our consumer approval rates have sort of flattened out at 68%. That's down from a few years ago.
It's really the result of the Card Act, thinking it would be helpful to consumers. It's actually limiting credit. On the pro side, It would be helpful to consumers it's actually limiting credit. On the PRO side, what we're seeing as the PROs come back, some of our lower quality PROs are applying and Our approval rates for PROS is 68%, but that's down from a year ago, which was north of 70%. So what we're doing in that regard is having a 3rd party take a second look.
And if they take a second look, there may be ways
That's super helpful. Thanks a lot.
We'll
take our next question from Budd Bugatch with Raymond James?
Congratulations on a terrific year and quarter.
Thank you, Budd.
Just a Quick question. Carol, you said you would be you have the $4,000,000,000 of additional capacity and you would be willing to do that. Any thoughts on the Timing of that given where credit markets are and how you're thinking about that?
Yes, a few thoughts actually. We'll We'll be visiting with our Board on this topic later this week. I would say we wouldn't do anything, but until we filed our 10 ks and that's in the March timeframe. We'd also look at other big issuers who are coming to market because we don't want to crowd the market. So we'd want excellent execution obviously.
So you could envision Some in the springtime, some in the back end of the year. We do have a little over $1,000,000,000 that comes due in December. That would be an opportune time to refinance that and do something else. So we'll come out with more specificity once we've got it all worked out. Okay.
And just two other quick questions. Sandy gave you a $242,000,000 benefit I think in the quarter and that was $130,000,000 Comparison positive from year over year, how should we think about that for 2013?
Sure. So first just On the quarter, 242 gross, 112 net year on year comparison. And so if we think about how to think about this for 13? Well, we use Irene as the basis. Irene, we had $360,000,000 In 2011, for the back half of twenty twelve, we had $312,000,000 So at least there's $48,000,000 we think of sales that could come our way in 2013.
Now Sandy was bigger than Irene, we understand. But it's really impossible to project How much more will come our way? Just because the nature of the damage was so very different from Eyring.
Understood. And my last question is just you gave us week 53 at a one point $2,000,000,000 and what was week 1? And what's the difference that goes into the comp base this year versus last?
Okay. Let's see. I think at 1st week, I think it's $1,200,000,000
So it's exactly the same comp base?
I'm I'm mistaken. I looked at the wrong number. Dollars 1,600,000,000, dollars 1,600,000,000. So the comp base will be Higher in the Q1 than it was last year.
Okay. Carol, thank you for all your color and thank you for your help.
Thank you very much.
Our next question comes from Scot Ciccarelli of RBC Capital Markets.
Good morning, guys. Good morning.
Curious, You made the comment that we're not quite at the pace of, let's call it, full recovery of housing. What would you expect a full recovery of housing to look like? And what kind of impact Do you think that would have on your business at this stage?
So Scott, again in June, we Tried to set out what we thought were some of the parameters for the workout phase and then the full recovery. And some of the determinants of full recovery is would be an increase in household formation. So we're talking about 1,200,000 households formed that that would be a driver that you'd see an increase in housing turnover Significantly above where it is now. I mean, again, housing turnover is better, but a further increase. And then as we get through to that strong recovery, Credit availability becomes a key determinant and an easing up of credit.
And in that scenario, we'd See our business performing more in the 2 plus basis points over GDP.
Got it. Thank you. And then you made comments regarding improving pro sales and we also saw a big jump in, let's call it, the big ticket sales. Is there I know some of the stuff was generators and whatnot that contributed to that, but is there a correlation between those 2?
Between the improvement in pro sales and the
Sandy related activity? Not Sandy, but the $900 plus ticket bucket.
Big ticket. Well, the generator activity was really tied to Sandy, the Pro for us does have a bigger ticket. But I'd say the Call out, as Craig said, the call out really was more around generators and appliances for us in the quarter.
So here's an interesting statistic From our consumer insights group, and I think I'm right on this. Our average pro spends a little over $6,000 with us. They shop 60 times a year. So that gives you an idea that They're shopping frequently, not such big tickets, but frequently.
Got it. Not what I expected.
Okay. Thanks, guys.
We'll take our next question from Priya Ori Gupta with Barclays Capital.
Good morning and thank you for taking the call. As we think about you progressing towards your leverage target, should we think about you Pressing towards your leverage target, should we think about you getting to that this year or is that something we should expect over a multi year process? And secondly, as the housing market continues to improve, how should we broadly think about the need to maintain single A ratings? Thank you. Well, let me answer the last part of your question first.
We are committed to the A rating. We've got $4,000,000,000 of capacity today. We don't see any need for our adjusted debt to EBITDA ratio to fall. So we are contemplating raising incremental financing. It would take us if we do it today, we do no more than $4,000,000,000 or
We'll hear next from Brian Nagel with Oppenheimer.
Hi, good morning. Good
morning. Congratulations
on a nice quarter. I want the first question I had and I guess as a follow-up to maybe a couple of the prior questions with respect to the comments you made Carol about taking on additional leverage to buy back stock. So just so I'm clear is that what you're saying today is so we view this as so to say incremental What you had said before about capital allocation or is this consistent with which the plans you've laid out before? Then along the same lines to the extent you actually go you move ahead with this, Would that would any buybacks under if you take on more debt, AIM buybacks under that fall within the $17,000,000,000 authorization you have out there?
Yes. Our actions are all under our capital allocation umbrella and the principles that we laid out and reiterated in our press release today. So we have a $17,000,000,000 authorization, which we plan to complete by 2015. We will purchase $4,500,000,000 this year with excess cash. And if we raise additional debt capital, we will buy additional Derib's.
But it wouldn't increase the authorization. It would just be within that existing authorization.
Got it. It's helpful. Thank you. And then just maybe a I think a lot of us right now, a lot of the questions are trying to gauge the what stage of the housing recovery we're in, the sustainability of this. The question I have, if you look back, now we've seen better and better results at Home Depot for several quarters.
If you look back at some of the markets that were so to say first begin to recover, Maybe those are most beaten up through the housing downturn. How would you characterize the performance of those markets for you now versus some of the markets maybe later to the recovery? Yes.
Brian, the hardest hit markets, so if you think about Florida and California, have been performing well for us, Slightly above to slightly below the company comp average. Florida performing slightly better, the West Slightly worse. We're starting to see recovery in Arizona, which has been very steady over time, which is very encouraging. And as Carol made the comment a few calls ago, we're not seeing the enormous variation among all of our markets that we Saw during the really tough times in the housing market, there we're now getting more bunched performance On the positive side.
Got it. Cool. Thank you very much.
Yolanda, we have time for one more question.
Certainly. We'll move next to Eric Bossard with Cleveland Research Company.
Good morning. Good morning.
In terms of the sales improvement in 4Q, you gave us a little bit of color on some of the components of that. I'm interested within the underlying business if there are categories where you have started to see progress. I know that in appliances That sounds like a response to some good strategies and execution on your part. But are there other categories that you've started to see come to life either in 4Q or the second half 12 that you think are notable?
Eric, I would start with we're really pleased with the strength across the store. 14 of our 15 departments had positive comps, 7 of our departments ran above the company average. So we start with The fact that we've been working hard to develop that strength across the store. I would say that the categories that Like flooring, like organization, garage organization, We've begun to see some real strength in those businesses. So those have been an improvement during 2012.
So that's encouraging to see. So but it's pretty widespread right now across the core of our store, Which is really what we've been focused on.
And then as a follow-up, as you think about Craig 13 within merchandising, As you see sort of these trends and other trends within the business, is there anything that you're doing differently, areas Inventories that you're considering or implementing in response to what you saw in 2012 in the second half of 2012?
Well, 1st and foremost, we're going to We're focused on the real driver, which has been around maintenance and repair. We don't think that changes. That becomes a Key primary focus. Obviously, as we head towards the spring selling season, the seasonal businesses are very important to us And we're going to leverage our supply chain capabilities to make sure we're in a position to be able to react for those businesses as well. And then we're continuing to focus on technologies that the customer sees as real advantages, Just the growth in LED, the growth in lithium technology, the growth in water savings or time saving products for our consumers and our pros It's really where we've shared that in the past and that remains our key focus as we move forward.
Perfect. Thank you very much.
Thank you everyone today for being on our call. We look forward to talking with you next quarter on our Q1 earnings call.
That will conclude today's conference. Thank you all once again for your participation and have a wonderful day.