Company Description
IBEX Limited provides end-to-end technology-enabled customer lifecycle experience solutions in the United States and internationally.
The company products and services portfolio includes ibex Connect, that offers customer service, technical support, revenue generation, and other revenue generation outsourced back-office services through the CX model, which integrates voice, email, chat, SMS, social media, and other communication applications; ibex Digital, a customer acquisition solution that comprises digital marketing, e-commerce technology, and platform solutions; and ibex CX, a customer experience solution, which provides a suite of proprietary software tools to measure, monitor, and manage its clients' customer experience.
It operates customer engagement and customer acquisition delivery centers. The company serves banking and financial services, delivery and logistics, health tech and wellness, high tech, retail and e-commerce, streaming and entertainment, travel and hospitality, and utility industries.
The company was formerly known as IBEX Holdings Limited and changed its name to IBEX Limited in September 2019.
IBEX Limited was incorporated in 2017 and is headquartered in Washington, District of Columbia. The company is a subsidiary of The Resource Group International Limited.
| Country | United States |
| Founded | 2017 |
| IPO Date | Aug 7, 2020 |
| Industry | Information Technology Services |
| Sector | Technology |
| Employees | 32,000 |
| CEO | Robert T. Dechant |
Contact Details
Address: 1717 Pennsylvania Avenue Nw, Suite 825 Washington, District of Columbia 20006 United States | |
| Phone | (202)580-6200 |
| Website | ibex.co |
Stock Details
| Ticker Symbol | IBEX |
| Exchange | NASDAQ |
| Fiscal Year | July - June |
| Reporting Currency | USD |
| IPO Price | $19.00 |
| CIK Code | 0001720420 |
| CUSIP Number | G4690M101 |
| ISIN Number | BMG4690M1010 |
| SIC Code | 7374 |
Key Executives
| Name | Position |
|---|---|
| Robert T. Dechant | Chief Executive Officer and Director |
| David Afdahl | Chief Operating Officer |
| Julie M. Casteel | Chief Marketing and Strategic Accounts Officer |
| Taylor C. Greenwald | Chief Financial Officer |
| James Ferrato | Chief Information and Data Privacy Officer |
| Michael Darwal | Executive Vice President of Investor Relations and Deputy Chief Financial Officer |
| Christy O'Connor | Chief Legal Officer and Assistant Corporate Secretary |
| Bruce N. Dawson | Chief Sales and Client Services Officer |
| Paul Inson | Chief People Officer |
| Jeffrey Cox | President of IBEX Digital and CX |
Latest SEC Filings
| Date | Type | Title |
|---|---|---|
| Feb 28, 2024 | 144 | Filing |
| Feb 13, 2024 | SC 13G/A | [Amend] Statement of acquisition of beneficial ownership by individuals |
| Feb 13, 2024 | SC 13G/A | [Amend] Statement of acquisition of beneficial ownership by individuals |
| Feb 12, 2024 | SC 13G/A | [Amend] Statement of acquisition of beneficial ownership by individuals |
| Feb 8, 2024 | 10-Q | Quarterly Report |
| Feb 8, 2024 | 8-K | Current Report |
| Dec 12, 2023 | 8-K | Current Report |
| Nov 9, 2023 | 10-Q | Quarterly Report |
| Nov 9, 2023 | 8-K | Current Report |
| Oct 30, 2023 | DEF 14A | Other definitive proxy statements |