This time, I would like to welcome everyone to the IFF fourth quarter and full year 2020 earnings conference call. All participants will be in a listen-only mode until the formal question and answer portion of the call. To ask a question at a time please press star one on your touchtone phone. If you would like to remove your name from the queue please press the pound key . Participants will be announced by their name and company. In order to give all participants an opportunity to ask questions, we request a limit of one question per person. I would like to introduce Michael DeVeau, Head of Investor Relations. You may begin.
Thank you. Good morning, good afternoon, and good evening, everyone. Welcome to IFF's fourth quarter and full year 2020 conference call. Yesterday evening, we issued a press release announcing our financial results and outlook for 2021. A copy of the release can be found on our IR website at ir.iff.com. Please note that this call is being recorded live and will be available for replay. I ask that you please take a moment to review our forward-looking statements. During the call, we'll be making forward-looking statements about the company's performance, particularly with regard to our outlook for the first quarter and full year 2021. These statements are based on how we see things today and contain elements of uncertainty.
For additional information concerning the factors that can cause actual results to differ materially from our forward-looking statements, please refer to our cautionary statement and risk factors stated in yesterday's press release. Today's presentation will include non-GAAP financial measures, which exclude those items that we believe affect comparability. A reconciliation of these non-GAAP financial measures to their respective GAAP measures is available on our website. With me on the call today is our Chairman and CEO, Andreas Fibig, and our Executive Vice President and CFO, Rustom Jilla. We'll begin with prepared remarks, and then we will take any questions that you may have. With that, I would now like to turn the call over to Andreas.
Thank you, Mike, and thank you all who have joined us today as we close a chapter on legacy IFF and begin a new journey with N&B. We will begin by sharing a detailed look into our fourth quarter and full year 2020 results, and then Rustom and I will highlight the go-forward outlook and opportunity for the new IFF. I'm really excited and proud to say that as of February 1st, we have officially completed our merger with DuPont N&B. Our teams have hit the ground running, establishing our new company as an innovation leader in the global value chain for consumer goods and commercial products. With the close of the N&B transaction, we also unveiled a new brand identity and purpose intended to unify our organization and best position our divisions for success.
As a purpose-driven enterprise, we share a mission to build from strength and transform our industry. We are now squarely focused on execution, building on recent performance to leverage the exciting capabilities and broader customer base of our new company. I'm confident that the direction that we are moving and the opportunity ahead of us will lead to accelerated growth and improved profitability as we generate strong value creation and total shareholder return. Beginning with slide six, I would like to recap what was truly a remarkable 2020. Amid an unprecedented pandemic that challenged our global organization, we delivered solid financial results while embarking on a transformational journey to create a new industry leader together with DuPont N&B. I'm pleased to report that we completed 2020 with positive momentum on a comparable basis, and we have seen this trend continue in January 2021 as a combined company.
In 2020, our portfolio remained resilient to an evolving and incredibly challenging global environment due to the ongoing COVID-19 pandemic. IFF generated $5.1 billion in sales for the full year 2020, about a 1% increase on a currency-neutral basis from last year when excluding the 53rd week of 2019. This sales growth was primarily driven by strong performance in our Scent division, which we believe is even better positioned to capture further market share in 2021. We achieved an adjusted operating margin, excluding amortization, of 18.1%, building on our synergy efforts with Frutarom and pursuing additional productivity initiatives across the business. As we reflect on the integration of Frutarom, we are pleased with what we have achieved as it relates to cost synergies from procurement, manufacturing, and administrative expenses.
Acknowledging the revenue challenges at Frutarom over the past two years, we have restructured the business, and going forward, it will be an integral part of our larger Nourish segment, including Taste, Food, and Beverage segments. Now we have the combination with N&B. We really emphasized free cash flow management throughout the year. This led to meaningful increases year-over-year as we continue to focus on managing our balance sheet through the pandemic. We finished the year with an adjusted earnings per share, excluding amortization, of $5.70. With the completion of our combination with DuPont N&B, we have also achieved the important milestone of completing the integration planning phase related to the merger.
We are now focused on execution going forward as we are committed to realizing the meaningful synergies presented by the transaction. To capture the synergy opportunity, we are encouraging collaboration across divisions and closely aligning with the markets and regions we serve to showcase the full breadth of IFF's new portfolio. I will provide further details regarding our integration initiatives a bit later. On slide seven, let's take a second look at the sales dynamic that we have seen across the business. Reflecting on 2020, we were off to a very strong start, growing 6% in Q1 2020 until the pandemic had a profound impact on society and ultimately our business.
Given the disruption of the year, we want to offer a bit more perspective on the trends we have seen within our business as we recover from the peak of the regulatory restrictions of the COVID-19 pandemic in the second quarter of 2020. Our growth rates continue to improve in the fourth quarter, up 2% excluding the 53rd week, versus the 1% year-on-year growth seen in the third quarter. A large part of this improvement came from Fine Fragrance, which returned to growth in the fourth quarter. As we have noted before, roughly 50% of our business was negatively impacted by COVID-19 and decreased by 16% in 2020, excluding the impact of the 53rd week. The vast majority of our portfolio, which includes food, beverage, hygiene, and disinfection-type products, is defensive in nature or benefited from the COVID-19 pandemic.
This was roughly 85% of our pre-pandemic sales, and these grew approximately 4% for the full year, excluding the impact of the 53rd week. Our performance was strong with multinational customers, especially those who benefited from the pandemic. However, our exposure to local and regional players adversely impacted sales. I think it's important to remember that while these small and regional customers were disproportionately impacted by COVID-19, they have historically been an important source of growth across our industry, and we expect them to be important contributors in a recovery. On the whole, we are proud of the results achieved and resilience of our business in 2020. Some of our end markets have seen prolonged and significant negative impacts that led to inevitable headwinds for certain segments.
When you look at the whole of our portfolio, we see strong results with meaningful momentum that affirm our central role in the consumer product good value chain. That gives me great confidence as we begin to execute as a new IFF with the N&B business in 2021. As we begin 2021, I'm very pleased to say we, on a combined company basis, had a strong performance in January, with approximately 2% currency neutral growth against a strong year-ago comparison. Scent trends continue to be very strong, Taste improved, and N&B continued to be pressured by COVID. It is good to see that the business has had steady improvement since the pandemic lows. I would now like to pass the call over to Rustom, who will provide a more detailed review of our financial performance in the fourth quarter.
Thank you, Andreas. I'll only cover the P&L high points on this slide and get into additional detail as we go through the following several slides. In the fourth quarter, IFF generated $1.3 billion in sales, down 2% year-over-year on a currency neutral basis. When excluding the roughly $50 million impact of 2019's 53rd week, our comparable currency neutral growth was + 2%. As I'll explain on the next slide, up approximately 4% counting foreign exchange related price changes as our peers and many CPGs disclose. While Taste performed at levels similar to Q3 2020, we did see a significant acceleration in Scent. In the fourth quarter, our adjusted operating profit, excluding amortization, decreased by 10% on a currency neutral basis, or by 9% including a one percentage point benefit of FX, with solid operating performance, operational performance offset by a challenging year-ago comparable and COVID-19 costs.
We delivered adjusted earnings per share excluding amortization of $1.32, mostly as a result of lower operating profit in the quarter. This was down 11% on a currency neutral basis, or 10% including the 1 percentage point benefit of FX. It was good to finally see foreign currency having a positive impact on sales, operating profit, and EPS in the quarter. Moving to slide nine. I would like to focus on the emerging market and currency impacts on our results, both in the fourth quarter and the full year to provide better clarity regarding our currency neutral sales growth. For the fourth quarter and for the full year, the impact of FX-related pricing was approximately 2 percentage points.
To be clear, if we simply looked at our revenue in the current period by local currency and applied the average FX rates from the prior period to the current period our currency neutral growth of 2% in the fourth quarter would have been up approximately 4%. Our full-year currency neutral growth of 1% would go to approximately 3%, all excluding the impact of the 53rd week. At the segment level, Scent would have grown 10% in Q4 2020 and 7% in the full financial year, while Taste would have been up 1% in both Q4 and the full year 2020. Again, all excluding the impact of the 53rd week. Responding to feedback from our investors, and after further review of what our competitors and other CPG companies are doing, starting in Q1 2021, we will align our reporting with our peers' methodology.
For 2021, our plan is to provide this at a consolidated basis and divisional level, and before our next earnings call, we will provide a historical restatement of growth by division for 2020. Moving now to slide 10. Let me break down the key factors impacting our Q4 profitability. I do want to go into more detail on this, as the overall results hide some meaningful operational improvements that support our optimism and momentum heading into 2021. A close look at our operating profit bridge shows that we were able to drive operational improvements of about 8%, largely attained through Frutarom synergy realization, productivity initiatives, and reformulation activities, mostly in Scent. Higher volumes, ex the 53rd week, and disciplined cost management.
As expected and communicated earlier this year, there was a negative impact from our annual incentive compensation, or our AIP program reset, which was a direct result of weak Q4 2019 results. Further negative offsets came from a challenging year-over-year comparable, which included the 53rd week and the Brazilian indirect tax RSA benefit that both occurred in 2019, and in 2020, incremental COVID-19 costs, which we expect will only reduce in the second half of 2021. Unfortunately, these combined items represent an 18 percentage point year-over-year headwind and were the primary driver of our 10% currency neutral decline in operating profit. In slide 11, I'd like to discuss our Scent division results in more detail. Another strong overall performance from Scent. Sales totaling $504 million were up 3%, or 7% when excluding the 53rd week comparison.
We've continued to see strong growth from our Consumer Fragrance business with a high single-digit increase driven by strong performances in our home care and personal wash categories. Also, the new core list, where we recently gained access in Consumer Fragrance, core to our 2021 strategy, grew more than 60% in the fourth quarter and represented more than one-third of our Consumer Fragrance growth. I'm also happy to share that we returned to growth in our Fine Fragrance business with a mid-single digit increase as a result of several new wins in North America and Europe. While this was a nice development in Q4 2020, we're cautious and are not extrapolating the trend for the first quarter of 2021. In Fragrance Ingredients, we experienced a high single-digit growth, driven by double-digit growth in Cosmetic Actives.
Overall, the Scent division achieved a 15.9% profit margin on the $504 million of sales in the quarter. Our recent performance across the Scent portfolio is encouraging and will remain a core piece of our growth story moving forward, bolstered over time by expanded sales opportunities from working together with N&B. The team has done a tremendous job delivering market-leading growth, adjusted for the reporting differences over the past three years while improving Scent's margin profile. Turning now to slide 12. I'd like to highlight the fourth quarter performance of our Taste division. Our Taste division, with the exception of our food services business, has remained resilient throughout the pandemic. Taste sales totaling $766 million, declined 5%, or 1% when excluding the 53rd week comparison. Food service was down roughly 17% on a similar basis. The Taste division achieved approximately 11.8% profit margin with $90 million in segment profit.
These numbers also include approximately $42 million in amortization of intangible assets. If you exclude that amortization, our Q4 margin would be 17.2%. Frutarom continued to be pressured in the quarter, declining mid-single digits on a currency-neutral basis, as COVID-19 has disproportionately impacted food service and the end market performance of local and regional customers, both of which represent a large portion of Frutarom's annual sales. Looking at our performance by region, our North American business remains particularly strong, outperforming other markets with mid-single-digit growth. We have experienced challenges in our flavor segment in Latin America and Greater Asia due to the ongoing pandemic. Our EAME performance was challenged by weakness in Savory Solutions, specifically driven by the food services market.
Returning to profitable growth in our Taste division will remain a top priority in 2021, and we fully expect to deliver improved results and enhanced profitability as we emerge from the pandemic. Turning to slide 13. I'd like to spend some time on our cash flow. IFF has always been a strong generator of cash, but given our 2020 starting leverage and the fact that N&B was coming along in early 2021 bringing additional debt, it was even more critical that we focused our people on the importance of cash generation across the company. CapEx and working capital targets were both included in our annual incentives. We launched specific initiatives, and we tracked progress throughout the year. As you will see, operating cash flow for the full year was up from $699 million in 2019 to $714 million this year, an increase of 2%.
Net income was lower as a function of operating profit, but also higher year-over-year transaction and integration related costs. However, this headwind was more than offset by lower incentive compensation payments in 2020 as a result of our 2019 performance, as well as by the timing of payments on some integration related costs. Core working capital was a modest use of cash, driven primarily by timing related to accounts receivable, where Q4 2019 was favorably impacted by the 53rd week. Collections in that extra week ending in January helped 2019's cash flow, and this was always going to be very hard to fully offset this Q4. Overall, we are satisfied with the 2020 trajectory of our five-quarter average cash conversion cycle, which improved six days year-over-year. This was despite holding additional inventory to avoid any customer disruption due to COVID-19 related supply chain issues.
We also reduced our CapEx to 3.8% of sales, versus 4.6% of sales in the prior year period, as we prioritize spending more than ever to manage and preserve cash through the pandemic. Travel and on-site work restrictions also helped lower 2020 CapEx. All this led to a significant 13% increase in free cash flow compared to 2020's $522 million. We will be equally focused in 2021 in cash generation and on reducing our overall level of net debt. Moving to slide 14, I would like to address the key assumptions behind our full year 2021 expectations. While we were certainly encouraged by our business trends in the fourth quarter and in January 2021, we expect COVID-19 to have a similar impact in 2021's first half as we've seen in 2020's second half.
While we expect improvements in Fine Fragrance, food services, and our biorefinery business on a full year basis, 2021 sales will likely remain below our 2019 levels. Assumed in our full year guidance is a euro to US dollar exchange rate of $1.18, which represents approximately 25% of our combined sales. We expect approximately $50 million of merger-related cost synergies with DuPont N&B, mostly back-end loaded this year, with $45 million coming from cost synergies and an additional $5 million from the EBITDA contribution of revenue synergies. We also provided some additional inputs that should help you model the business moving into 2021. We expect total annual depreciation and amortization to be $1.165 billion, which includes amortization of approximately $715 million. Annual interest expense is expected to be around $315 million.
For our annual effective tax rate, we are still working through the details, given that we just completed the acquisition on February 1st. While we do have an estimate, it's still being validated by the team, so my preference is to complete additional work before we communicate. Lastly, we expect diluted shares outstanding for the pro forma company for EPS calculation purposes to be approximately 255 million shares, and that's including the approximately 141 million shares from the transaction. For Q1 2021, please do remember that it's two months of actuals for N&B and three months of IFF when modeling. Please note that we'll continue to dig into these numbers post-close, but we did want to share our thinking at this point in time, so we will update you accordingly should anything change. Turning to slide 15.
I'd like to detail our pro forma full year 2021 financial guidance. In line with the projections included in our December 22nd S4 filing, plus the synergy realization plan communicated January 11th, we expect to generate approximately $11.5 billion in sales at an approximately 23.2% adjusted EBITDA margin. Please note that this is a 12-month combined company pro forma estimate and includes approximately $507 million of N&B sales that occurred in January 2021. These metrics reflect our confidence in the combined company's ability to generate strong results in the complex global market, as several of our businesses are expected to see improvement throughout the year. On a pro forma basis, sales are expected to grow nearly 4% and EBITDA margin to expand by approximately 100 basis points.
We should note that we are moving towards reporting and guiding on an adjusted EBITDA basis as part of our broader effort for easier comparability with our peers, which includes how we report sales growth as well. We are redoubling our efforts to be more transparent and investor-focused as a combined company, and we think EBITDA is a key contributor to that in our sector. With an even stronger portfolio and enhanced capabilities, the new IFF is starting the year with a strong financial foundation from which to deliver strong results. Our 2021 guidance reflects the strength of our enhanced platform, our expectation that the impact of the pandemic will have meaningfully subsided in the second half, and our rigorous focus on execution. As such, we expect to deliver 2021 results that are meaningfully better than 2020's.
I'd also like to comment on some of the underlying dynamics that we expect will continue into the first quarter of 2021. We face a strong first quarter comparison from both IFF at 6% and N&B at 3%, we also continue to manage through pandemic-related headwinds. While the majority of our portfolio delivers essential products and solutions, we expect that Food Service, biorefinery, and microbial sales will continue to remain under pressure in the near term, or until we lap the COVID-related challenges. We are closely monitoring trend improvements in our Fine Fragrance business and are cautious not to extrapolate our Q4 trends in the first quarter, as we believe some of the performance was due to a strong holiday period. Building on what Andreas said earlier, I'm pleased to say that we had solid pro forma results in January, with approximately 3% currency-neutral growth on our new disclosure basis.
In January 2021, N&B finished with approximately $507 million in sales. Given that N&B became part of IFF just eight business days ago, we are not providing quarterly guidance. One reminder for anyone extrapolating out our January results for the quarter. While this has no impact on our full-year expected sales, please remember that we moved away from our previous 4-4-5 reporting cycle to calendar month reporting from January. In Q1 2021, we will have two less working days for legacy IFF. Therefore, perhaps a better metric for tracking progress is average daily sales. While we do not know where the pandemic will take us, we're happy with our start to 2021. We will continue to thoughtfully manage resources, operating expenses, and capital to ensure that our business is well-positioned to deliver in an uncertain market.
We also want to note that since we closed the deal on February 1st, we have been working on getting the investment community pro forma segmentation for our combined company. It is our expectation that prior to our first quarter 2021 earnings release in May, we will share our 2020 pro forma sales and EBITDA for each one of our four segments, Nourish, Scent, Health & Biosciences, and Pharma Solutions, including the quarterly and full-year details. Moving to slide 16, and before passing it back to Andreas, let me end by summarizing our go-forward reporting and disclosure updates, all aimed at being more investor-friendly and more comparable to our peers. Starting in Q1 2021, we will align our currency-neutral sales reporting to the more common methodology.
We will calculate currency-neutral sales growth by taking our revenue in the current period in local currency and applying average FX rates from the prior period to the current period. We've shifted from our previous financial reporting calendar of 4-4-5 weeks to the more commonly used calendar month ends to eliminate comparable issues related to the 53rd week. We're also moving towards reporting and guiding on an adjusted EBITDA basis for easier comparability with our peers. This includes both at the consolidated level as well as at the segment level, and we will be eliminating our corporate expense line in our segment profit table by allocating corporate expenses accordingly to each division. Prior to our first quarter 2021 earnings release in May, we will share 2020 pro forma sales and EBITDA for each of our four segments, including details by quarter as well as for the full year.
Now I'd like to turn it back to Andreas.
Thank you, Rustom. Turning to slide 17, let's focus on 2021 and the new IFF with the N&B business. Our teams executed well on the tremendous integration planning for the transformational combination despite working remotely due to COVID-19. This integration planning effort, more than a year-long, has provided an opportunity to create the right team and operating model needed to secure our global leadership position. It has been driven by the lessons we have learned in past integrations across both organizations, grounding our plans in practical experience that will enable near-term execution. We set out an aggressive timeline in 2019 to close and complete integration planning in 2020. A global pandemic only challenged us even further. I'm very pleased to say that our teams worked extraordinarily well together to complete every aspect of our integration planning. I'm confident that the new IFF is ideally positioned to succeed.
With this planning complete, we can entirely focus on execution, delivering our commitments, and realizing significant revenue and cost synergies, resulting in significant value creation for shareholders for the years to come. Let's move to slide 18 and take a second and refocus on the value proposition of the new IFF. Our new company is poised to realize significant value for all of our stakeholders, and these two highly complementary companies form a true innovation partner for all customers. The new IFF will be a force in shaping the future of our industry. Our R&D investment will be 1.5x greater than our nearest peer. We will have number one or number two positions in core categories in nutrition, cultures, enzymes, probiotics, soy proteins, flavors, and fragrances.
This is coupled with the broadest and most diverse customer base in our industry, more than 45,000 in total and about 48% of our annual sales from small, medium, and private label customers. We are well positioned to drive profitable growth for our shareholders. This allows us to enhance the value we can deliver to our customers in a very powerful way. We can deliver value to customers in every interaction, from leading product offerings to significant benefits of speed to market and supply chain simplification as we deliver market-leading integrated solutions. I think it is important to remember that while the N&B transaction is a culminating and transformational move, it is completely consistent how we have been evolving the portfolio over the past five years. Our strategy focused on positioning the company for where the industry is going, not where it has been.
That required more naturals, more regional supply chains, reaching smaller customers, and increasing technology and science-led innovation. Actions like Frutarom, Lucas Meyer, Ottens Flavors, and others were important foundational steps as we executed this strategy. As we look ahead, we are pleased we have the most complete portfolio in the business. While our portfolio may change around the edges, it is complete and gives us a right base to grow and the right assets to drive the financial results you see from our long-term targets. Put simply, the new IFF will be the strongest partner to customers worldwide to co-create essential solutions for on-trend innovation. To slide 19. I would like to emphasize the long-term value creation potential we have seen for IFF. Our new company has substantial synergy opportunities that will drive growth and expand margins.
Through our integration planning, we confirmed the run rate revenue synergy expectation at approximately $400 million by 2024, with a contribution of at least $145 million of EBITDA by that time. In addition, we expect to achieve meaningful cost savings, including a run rate cost synergy expectation of $300 million by the end of 2023. We expect that execution on our plan will unlock about $50 million in EBITDA contribution in 2021. I think it's important to say that any combination is not just about synergies, but also two strong and leading base businesses. Our leaders across legacy IFF and legacy N&B businesses are committed to running every part of this business, both base business and combined, to yield superior results. This requires a mindset of continuous improvement and operational excellence that we're embracing across the organization.
It is critical to underscore that we have a comprehensive structure in place to track our progress against the identified objectives. At the center of our discussion will be synergy realization, where we'll be tracked diligently, including the one-time cost in both expense and capital. Our hope is to highlight on a continuous basis all value creation levers to provide you with a critical how component of our value creation story. In the end, while we are focused on synergy realization, success will not be defined just as that. It will be the cumulative result where synergies are additive to base business performance for a stronger total P&L. On slide 20, I want to highlight the actions that we are immediately taking to begin execution. One of the most questions we get from investors is not what will you deliver, but instead the how will you actually do it.
As you can imagine, synergy capture is all about the how. As we mentioned on January 11th, there are 85 separate initiatives behind the $300 million cost savings that are in our plan on the cost side and another several initiatives on the revenue side. We try to give you a flavor for the type of actions that are part of these initiatives. In terms of revenue synergies, we have engaged with our top global and regional customers to introduce joint portfolio and capabilities, accelerated co-development partnership with global customers, activated cross-divisional innovation and collaboration in R&D, and launched combined commercial excellence and integrated solution teams. At a high level, I would characterize the cost actions as follow. First, where there's duplication, we eliminate the duplication. You can imagine across two global companies, there's a lot of duplication in back office and admin functions.
Second, we look to align our cost structure with best-in-class peers where it is comparable. We have undertaken benchmarking across functions like G&A, which gives us a tangible target for improvement. No two organizations are identical. We use this as a goal rather than a prescription. Third, where there is efficiency, we spread the benefits of dollars spent across a larger base. Let me give you an example. Both organizations invest in R&D. We can now leverage across double the categories and customers. This is powerful and shows you the benefit of global scale for supporting cutting-edge science investments. Fourth, I would point out the power of centralized services. We have empowered regional business leaders who drive their P&Ls. They have access to the best-in-class global shared service centers in areas like HR, finance, and procurement, where there's a tangible benefit to scale and combine resources.
Finally, we have set all of our incentive compensation metrics to reflect and align with our base business and integration objectives. I really hope this gives you some flavor for the how. We now know the targets we want to deliver, and we have told you our long-term goals. Over the coming quarters, focus will be very much on these actions. Let's turn to slide 21. The new IFF is set to deliver a best-in-class financial profile and maximize value for our shareholders. This slide summarizes our long-term outlook, which we introduced to investors at the beginning of this year.
From a revenue perspective, we expect currency neutral organic sales growth of approximately 4%-5% over the next few years, led by our unrivaled product and solutions portfolio, which is set to benefit from our industry-leading R&D programs. We also expect to see meaningful operating margin improvements for IFF, including an estimated adjusted EBITDA margin of approximately 26% in 2023, up around 400 basis points from our 2020 pro forma. The new IFF will continue to generate strong free cash flows, and we expect a significant increase to approximately $2 billion in 2023. As we pursue further growth, strong capital management and de-levering will remain a core priority. We're targeting under 3x net debt to EBITDA ratio, 24-36 months post-close, and reaffirm our commitment to maintaining our investment-grade rating. Finishing on Slide 22, I would like to thank you all again for joining our call.
Across the world, our teams have worked tirelessly throughout a difficult year to ensure IFF continued to serve our customers and deliver strong business results. Our full-year financial results showcase the strengths of our portfolio, and most importantly, our people. Through this challenging environment, we made tremendous progress on our transformational journey. The formation of the new IFF, together with N&B, has made us an even stronger company, better positioned to deliver value for our stakeholders. With the pre-integration process completed, it's now time to execute. We have the team and structures in place to ensure that our newly combined company will meet our financial and operating goals in order to shape the future of our industry and improve our world.
While global volatility is expected to persist, our foundational commitment to our people, customers, communities, and planet will remain unchanged as we look to strengthen and redefine our role as the industry-leading ingredient and solutions partner. I'm really thrilled for IFF's exciting new chapter, and hope that you will join us on our pursuit to revolutionize the industry and deliver for our customers, teams, and shareholders. Before opening to questions, please note that our plan for Q&A today is to focus on our results and outlook and not to address questions about market rumors. With that, I would now like to open the call for questions. Thank you.
At this time, if you would like to ask a question, please press star and one on your touchtone phone. You may withdraw your question at any time by pressing the pound key. Once again, to ask a question, please press star and one on your touchtone phone. One moment while we queue. I will take our first question from Mark Astrachan with Stifel. Please go ahead. Your line is open.
Thanks, and morning, everyone. I guess one question, two parts on the new long-term target. On the sales growth piece, what gives confidence you can achieve 4%-5% organic growth when you haven't achieved that level in recent years, or I should say even both businesses haven't achieved that kind of growth in recent years? You're guiding, I think Rustom said 2%-3% organic, something like that in year one. How do you get there? I guess also too, just mechanically, how much contribution from the change in FX accounting would add to that? On the same long-term target, EBITDA margins, why the same confidence to achieve those margins when EBIT or EBITDA margin has been essentially flat over the last couple of years, despite cost synergies, legacy business productivity initiatives?
I get the puts and takes in 2020, but your results have been below peers from an EBITDA growth standpoint, too, in recent years. Maybe if you could just touch on those. I appreciate it's a long question, but hopefully important.
Thank you, Mark. A very important question. I take the first piece. I give it on the FX to Rustom. Look, we are very confident that we are very much on track for the long-term target. Let me explain why. You see that, for example, Scent, a very important division of ours, has turned around quite significantly already in a very tough year like 2020. We see good signs also early this year that this journey will continue. We are basically here very much on track. The second one is Taste. Taste had a bit of a performance issue in the years 2019 and then reaching into 2020. We have seen some sequential improvement and a good start to 2021 as well. We have done all the actions we have to take to bring this division back on track.
We have basically split the European region into Western Europe, Africa, Middle East to put more focus on the emerging markets and on the more mature markets. We have put a lot of, let's say, focus on integration efforts of the Frutarom organization, particularly in Europe last year, to fully integrate it. We have restructured our go-to-market strategy. It looks like that we are starting to perform well. I think that's very confident on the legacy IFF side. On N&B, I think it depends. You have seen a lot of pieces of the portfolio which have a good growth profile. We will continue. We should not underestimate that parts of the portfolio was also, particularly last year, pressured by COVID-19. That will help, at least in the second half of this year, to come out of that.
Thirdly, we have seen actually good customer response as well on their portfolio and in terms of recent wins. On top of it, we have the cross-selling and integrated solutions, which will help us to increase our growth rate as well. We are very confident that we can do it. On the EBITDA margin, we took on legacy IFF, we took actions. We started, as I said, with the Scent division, not just on sales, but on EBITDA as well. We see good improvement. The same will happen on the Taste side. Actually, I'm less worried about the N&B side because they have done actually a good EBITDA, let's say, increase of margins in the last couple of years. With that, I hand it over to Rustom to comment on FX, please.
Thanks, Andreas. Hi, Mark. The guidance that we provided Mark was in dollars, right? As we rolled out, if you think back, basically if you look at the S4 and then when we talked about the synergies, the additional revenue synergies that we expected. FX is very hard to call. I mean, we basically ran out the FX rates that we had as of the time we provided all those forward estimates. The new way or the new methodology, which we've talked about in any particular period, and as you look back, does give us a better growth rate. It doesn't change the overall actual dollar, right?
Yeah. Exactly.
I think, yeah. I think Andreas covered everything else in your question there.
Thank you, Rustom.
We will take our next question from Gunther Zechmann with Bernstein. Please go ahead. Your line is open.
Hi, good morning, Andreas. Good morning, Rustom. Hi, Mike. That's almost emotional for me that you changed the reporting to the way that the European peers disclose organic sales growth. That's a bit of a long-felt wish. Can I just clarify on your 2021 guidance, what is the organic component, and how much do you bake in for FX pricing? I hear what you say, Rustom, about FX being difficult to predict, but maybe if we break it down to what is the volume expectation and what is the, call it underlying pricing on the back of any cost inflation that you include in your 2021 guidance, please? I have a follow-up as well.
Of course. Hi, Gunther. The pricing, we do expect the raw material costs during the period. I mean, higher raw material costs and recovery of that is based into our pricing as well. Maybe I'll address the FX part of it. If you think about a weighted average basket of our currencies, and we look at the biggest currencies. For us, the U.S. dollar is the biggest, but the Euro and Danish krone, because that's pretty much tied to the Euro, that's the second biggest. That's actually, when you put in the Danish krone, it's about 27%. Okay, those are the two big ones. The others, the real, the Japanese yen, the Indian rupee, or many others, right?
If we looked at a weighted basket of those, if we looked at what is in our basic budget this year versus 2020, now 2021 versus 2020, it was about a 1% difference. That's what we had. If you look at spot today, it's actually running better than that from our perspective from revenue. Our expected 2021 growth rates remains about 3.5%. That's what we put out there, right? With a small contribution from synergies and no change to the S4 or the January 11th update. Gunther, as you've seen from our January 21 preliminary sales growth of around 3%, we've started roughly in line with our expectations.
Great. Thanks. If I can just follow up. Can you talk us through the drivers, positive and negative growth as you see 2021 as part of the guidance assumptions that you've made around COVID, please?
First half of the year, we've assumed that will remain more or less the same broad macro impact on us. That's on Fine Fragrance, food service, et cetera, as the second part of last year, of 2020. We expect that we recover. The second half should be better.
Next with Faiza Alwy with Deutsche Bank. Please go ahead. Your line is open. Next with Faiza Alwy with Deutsche Bank.
Hey, Faiza. Faiza, are you there? Okay, maybe operator, we can go to the next question.
Yes. Hi, thank you. Good morning. Andreas, I know there are some activist rumors in the market, which I know you can't comment. Hello? Yes. Hello?
Hello? Yeah, we can hear you.
Hello. Can you guys hear me?
Yeah. We can. Can you go ahead? Faiza?
Hello?
Yes. Now we hear you again. Hello?
Hi. We will move next with Matthew DeYoe with Bank of America. Please go ahead. Your line is open.
Good morning. You'd said Food Service was down double digits on the quarter and on the year. Can you be more specific? We've seen a lot of European lockdown headlines as well. Has that decelerated in 1Q? I guess more holistically, why didn't Taste ex food service grow mid-single digits or better? What ex or excluding the food service business is keeping growth and Taste in maybe the 1%-2% range versus closer to mid-single digits?
Yeah, let's talk about the food service first, and thank you for the question. Food Service, in general, will come back certainly over the course of 2021, probably not to the level of 2019 that we will achieve next year. We have seen actually, a better start into January. It was down high single digit, which was much better than we have seen in the last year. I think that's good despite the lockdowns in Europe. It was driven by many of the other regions as well. What was impacting Taste in general was probably also the customer structure, because we had probably more smaller customers and mid-size customers compared to some of the competitors. We've seen now a good recovery and a better pipeline of new projects coming in. As we said, actually, the start into 2021 was very promising. I hope that helps.
It does. As we look at the Scent business in 2021, Fine Fragrance obviously has some pretty easy comps as we move through the year, but the consumer Scent business could move the other way. How much room is there left to run on the new business wins? It seems like you made some very good traction in the back-
Yes
half of 2020.
Yeah. No, absolutely. As we see it for now, we triangulate that we are gaining market share here. That has two effects. One is, as you touched on it, is certainly a COVID volume effect on personal wash and hygiene products, which we are taking fully and which is helping us to fuel the growth. We have made three new core wins, maybe a year and a half ago. These core wins, we are winning and growing our business quite significantly, double-digit in these three accounts. This is now a critical mass that it gives us some tailwind into 2021. Now the question is, will it stay a very strong business over the course of the year? What we see right now, yes, it will. We have started here the year very well as well.
We believe we will have good growth in 2022 as well on the Consumer Fragrance business, driven by the demand, volume demand, but also by our three new core lists, and that's very promising.
I'll take our next question from Faiza Alwy with Deutsche Bank. Please go ahead. Your line is open.
Yes. Hi, thank you. Sorry about that before. Hope you guys can hear me now.
Sure, we can. Very clear.
Okay, great. Andreas, there are some activist rumors in the market, which I know you can't comment on, but I was hoping you could reflect on your tenure as CEO. In the last few years, IFF has underperformed peers. What do you think has driven that operating underperformance? Do you think you've been focused on the right customers and categories? Have you invested appropriately in R&D, or maybe have you been too focused on M&A? Is there anything you would have done differently over the last few years?
Very good. Thank you, Faiza. First of all, when we started actually laying out or looking at our strategy in 2015, I think what went well, we had a very clear strategy because the environment is changing or was changing. We had different customer demands, maybe more integrated solutions, more demands for naturals. We have seen that the smaller customers have taken a bigger share, that adjacencies play a role not just for integrated solutions, but in general to move the business forward. I believe our strategy was very clear and that worked out very well. That has led actually, when we look at the company back in 2014, it was slightly below $3 billion in sales, with a limited offering at that point in time. Now we're an $11 billion company with a very broad offering.
In many instances, we are number one or number two in the defined categories. I think our strategy and our response to the changing market was very good. We have basically positioned ourselves really to deliver very significant growth over the years to come. If you look at things which might have gone better, we can touch on Frutarom. I think what went well is it was strategically the right move. We have good synergies on the cost side. I would say top line was challenged for many reasons. I think we learned our lesson on compliance, certainly, and we probably could have integrated faster the European organization, which is done right now. I think that was important. In between, we certainly had the crisis in sense with supply, and we had to turn around the business here, and I think that worked out very well.
In balance, I think the right strategy, the right moves. On the food side, I think some areas on the top line where some of it is compliance, let's say, related, but we fixed it. We fixed it fast, maybe faster than others would have done it. And we finally have integrated the commercial structure here as well. That's how I would look at the last five years, and I think we are tremendously good positioned for the next couple of years right now. I can promise you there are certainly no big acquisitions coming in the next couple of years. It's all focused about execution and shareholder value. That's very clear because we have everything we need.
We'll move next with Jeff Zekauskas with JP Morgan. Please go ahead.
Thanks very much. In terms of the effects of COVID on the DuPont business, in your business, you said that roughly 15% of your revenues were down 15%, so there's a 2.25% penalty. Is the penalty for the DuPont business bigger or smaller? Secondly, were you a customer of DuPont previous to the merger? If you were, was it by a lot? Are the other flavor and fragrance companies customers of DuPont, Givaudan, and Symrise?
I can take the customer piece first, and then maybe Rustom, you take the first part of it. We had some customer relationships, but very little. The other flavors and fragrance companies had some business with legacy DuPont because legacy DuPont was buying some flavors as well, but to a very limited demand. I think that's not a big movement. Rustom, if you could take the first piece of Jeff's question, please.
Sure. It is roughly about 20% as we are getting to the numbers of N&B's business, was also impacted by COVID-19, Jeff. It varied, the impacts on the different areas with biorefineries, microbials, food service, they varied a little bit. That broad 15% reduction number, I would think at this point I would say it is in the ballpark.
Our next question from Ghansham Panjabi with Baird. Please go ahead.
Hey, guys. Good morning. Thanks for putting me in. First off, on slide 14, where you listed out many of your 2021 assumptions, I'm hoping you can just help us with the tax rates guidance for 2021, CapEx, as well on a pro forma basis, and also the EPS weighting between the first half and second half, just given your comments about the first half being challenging relative to the current COVID environment. Thanks so much.
Rustom?
Yeah. On the tax rates, look, we've got a sense of what the taxes are. We want more time before we come out with that, the tax rates, because remember, DuPont, the N&B is a carve-out. It's a carve-out coming out of DuPont, a whole lot of entities set up and numbers and work to be done. Their tax rate is definitely higher than our tax rate, which in the year, it was 17.5%, our effective tax rate. DuPont is higher. We'll come back with more details there on that. Regarding your questions on the EPS, we actually focused on EBITDA more as the metric that we'd like to think gives us all the best from our owners' perspective, gives us the most clearest, most transparent ways of looking at it, sales and EBITDA performance on the business.
Because we haven't actually provided guidance on EBITDA for the first quarter, I'd rather not answer how the halves break out, if you don't mind.
CapEx?
I think, Rustom, the question on CapEx for the full year expectation, just to jump in, because I think Ghansham's calling.
I'm sorry. No change at all from what was in our S4 that we had out there. I think it was in the high $400s, $465, I think, $470, somewhere about there.
Yep.
We expected specifically $235 million from the N&B side and $230 million from ours. Sorry, missed that, forgot that one.
We will move next with Lauren Lieberman with Barclays. Please go ahead.
Great. Thanks. Good morning.
Hey. Morning, Lauren.
Hi. Two questions. One was more a technicality, is just to understand on the long-term target of 4%-5% FX neutral, does that target need to change with the new methodology for revenue disclosure? The second was just a longer-term question on that revenue target. While I certainly appreciate taking a more conservative view and leaving room for delivery on synergies and so on to provide upside, I just wonder what that implies about your view on market growth. With this transaction and with the objective of creating a different business model for the industry, your long-term revenue targets are sort of what they were before.
I'm just wondering how that relates to your view on market growth, because it just seems like a lot of work to grow at the same pace you were targeting before. Thanks.
Lauren, I take the second piece, and then I hand it over to Rustom on the first piece. Listen, the revenue target, and we were discussing it internally a lot. The issue right now for us is in this COVID period, we have certainly for 2021, let's say, planned for a slower start, because as Rustom said, for the first half of the year, it's still the COVID time with the lockdown in Europe. We take it a bit more careful here before we go full force. We believe that the market growth will be impacted this year, in particular in the first six months. That makes certainly, let's say, for a slower start. Looking further, we are actually pretty bullish because if you take the average 4%-5% for the following years, we are at 5%.
That actually is for the two combined companies, quite a nice and good target to go. It's certainly above the average both organizations have done in the last two or three years. I feel good about it. Certainly it is the focus of the execution, our very, let's say, very good exposure to some of the growth markets. Then certainly the cross-selling opportunities we are having and the integrated solution, as you were mentioning. We are changing a bit the business model here. That's how we see it. More to come. Look, at the end of the day, in these volatile times, we have to move forward and to adapt as fast as we can. Rustom, if you can take the first piece of the question, long-term target.
Yes. Lauren, we set our long-term targets in U.S. dollars using FX assumptions back at the time that we set them, right? Actual U.S. dollars. The methodology that we use doesn't actually change. If the exact same situation applied over the last couple of years, our revenue U.S. dollars wouldn't have been any different, but the currency neutral growth would have been higher, right? Having said that, and this is kind of interesting, if you took this morning's spot rates and assumed that they extrapolated out for the entire year, they are a couple of percent higher than that weighted average that we talked about earlier to answer the earlier question, right? That may be up 1% on the prior year. You have another couple of percent, and that would translate out into reported growth, for sure. The actual reported U.S. dollar numbers would be higher.
You wouldn't see the currency neutral percentages coming off. It's a complex kind of way of looking at it. The bigger point, if you're looking at the way we came up with the actual numbers back then, and I just want to reinforce that. We had in the out years, our business growth from the base business without synergies and anything like that, growing at 3.5%-4%. That we think is realistic based on our Scent and Taste business. If I go back to that, and the N&B business was in that ballpark as well. We think that's realistic going through those numbers. You put in the synergies, which are like $140 million in 2022 revenue and $300 million in 2023, high expectation, that's how you get up to the 5% numbers out there.
Thank you, Rustom.
We will take our next-
The operator will take one more, if that's okay.
We'll take our next question from P.J. Juvekar with Citi. Please go ahead.
Yes. Hi, good morning.
Hi, good morning, P.J.
Thank you for taking my question. Good. I got a couple of related questions on margins. Your operating leverage in the business is not coming through. What I mean by that is, if you take your FX out on constant currency, in Scent, your sales were up 3%, profit was flat. In Taste, sales were down 5% and profit was down 10%. Why isn't the bottom line growing faster than the top line? That's my first question, and then I have a quick second question.
Okay. Rustom?
Bottom line actually is growing faster. If you looked at our full-year number in Scent, you'll find that the full-year number for us is ballpark about 3% on revenue growth. Where you see where it goes, and much more than that on profit. If you look at Scent in the quarter, or even quarter three for that matter, we've had very large increases coming through on that. We are seeing that. I think what you're factoring in, and this is an important point, is on a full-year basis, and also particularly in the fourth quarter, we had a large increase from AIP. We had AIP going annual incentive plan, because 2019 was so bad that there was a credit in 2019 in the fourth quarter, whereas this time there were costs put in. That I think from memory, was around $27 million, just the swing.
Yeah.
So I think that-
That's important because that will not repeat actually in 2021. That's a good thing.
Yes.
Sorry, Rustom. Keep going.
The other thing in those numbers is in the year, is COVID. COVID costs, not COVID the impact on revenue, which we've talked about ad nauseam, COVID the impact on costs. The extra air freight costs, the extra sea freight costs, the extra personal protective equipment for our people, the working different shifts, the paying extra compensation. By the time you factor all of those in, it was around $26 million of extra costs in the year as well.
Thank you, Rustom.
We have reached our allotted time. I would like to turn the floor back to Mr. Andreas for any closing remarks.
Yeah, thank you for the good question. We know we have a big line still for questions. We will continue with our one-on-ones. It was really good to talk to all of you. Yeah, more to come over the next couple of weeks and months. Thank you for that. Bye-bye. Thank you.
Bye, everyone.
This does conclude today's conference. You may disconnect your line at any time and enjoy the rest of your day.