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Goldman Sachs Communacopia & Technology Conference

Sep 5, 2023

Operator

This is such an amazing company. Not just the company, but the company as well. I got to know these guys a few years back, three, four years back, and I heard about the idea. I said, "Isn't this like Fleetmatics? Maybe I'm an old-timer." And then when we got to know the story, it turned out to be something absolutely unique, and it's been such, such a great experience covering the company over the past couple of years. So congratulations, you had a great quarter. But I just wanna start off, quick introductions. Everybody knows who these guys are. Sanjit Biswas, CEO and founder of Samsara, and Dominic Phillips, CFO, has been on Wall Street and in corporate, on corporate side, being a senior finance executive at another company.

Sanjit Biswas
CEO and Founder, Samsara

Yep.

Operator

So a lot of experience here. Sanjit, maybe we start with you. You're, you're a visionary. You founded a company before, sold it to Cisco. So you have this, this vision for what this company ought to be. At, at one level, it looks incredibly, deceptively simple. You stick a bunch of telematics devices, collect the data, and help you do the monitoring, turn-by-turn navigation, insurance, safety, all that sort of thing. But I have a feeling that the company might look a little bit different in the next four to five years. The Ctrl+C, Ctrl+V formula of growing a company rarely works. How do you see the company solving problems for customers that just are not apparent today?

Sanjit Biswas
CEO and Founder, Samsara

Yeah. So I think, the key word is customer, right? We have to understand what's going on in their environment. So just for a little bit of background, the customers Samsara serves are in the world of physical operations, so it's 40% of the world's GDP. We're talking construction companies, energy utilities, supply chain companies, so on. They care about a few things. They care about safety, so they're operating these asset-heavy environments, long shifts, lots of people, so keeping the workforce safe matters a lot. That has direct translation to their labor force, and as well as their insurance costs. They care about efficiency and sustainability as well. So if you think about things like energy use, fuel consumption, for example, matters a lot. How they route and how they serve their customers matters.

So the vision for Samsara is to really serve all of this very vast market and help them digitize, right? Because the way that they do run their business is very similar to the way they ran it 20, 30 years ago. A lot of pen and paper, a lot of manual process. They haven't gone through digital transformation. So we wanted to start with some very clear applications that delivered ROI, because these folks are very ROI-centric. They need to see hard results. And if you prove that, then you have an opportunity to do more with them. And so we started with GPS tracking, as you mentioned. B ut that was our kind of foot in the door. It kinda got us going and built that relationship. We very quickly found driver safety was a bigger issue for them.

And something that was even more front of mind, and we saw that as part of our platform. And then we found asset utilization, equipment monitoring was a big one. So that's kind of the idea, is, is build out a multi-product platform and be that partner for these customers, and build that system of record, because most of them don't have anything like Samsara in place. They're still running in this pen and paper-

Operator

Yeah

Sanjit Biswas
CEO and Founder, Samsara

kind of way.

Operator

Sort of my first reaction, this is telematics. No, Dom said, "No, it's not telematics. It's something bigger. It's a platform. This is what we do. So what is the common thread that runs through these problems that your customers face, that you think that it's worthy of building a platform that is capable of doing more things in the future?

Sanjit Biswas
CEO and Founder, Samsara

Right.

Operator

Help us think about the platform aspect of Samsara.

Sanjit Biswas
CEO and Founder, Samsara

Yeah. I think the core is the data, right? So GPS is the source of data. We have these cameras that are deployed on trucks. They run our AI models. That creates data around risk. We have fuel consumption data and so on. That's the thing that really is valuable, because when you have so much data consolidated, you can do more with it. You can obviously improve things like fuel, fuel utilization, but you can also understand things like asset utilization. Am I using all the trucks? Are they? Should we sell some of them off? Should we rotate them? That kind of thing. So it creates more ROI, in other words.

You can then connect that data to other sources, right? You can connect it to your expense management. You can connect it to your payroll. You can do all these other things with it. That's the interesting thing here, is it's more than a single kind of point function. It's about, hey, let's have a platform where all this is well-formatted, and then you can get a lot of value from it over time.

Operator

Yeah. Yeah, got it. Got it, got it. And, the architecture that enables you to build this platform, since you're an engineer and you've been behind a couple of other companies, I'm just curious, how future-proof is this architecture that you've built as initial platform, and how can it scale to new applications that might bolt onto the platform in the future?

Sanjit Biswas
CEO and Founder, Samsara

Well, we built it with this vision from day one. Many of our competitors have been around much longer than we have, but they really were just GPS trackers-

Operator

Correct, yeah

Sanjit Biswas
CEO and Founder, Samsara

... just driver safety and so on. We built Samsara as a data platform and have been keeping track of that data in a very structured way from the beginning, and that enabled us to do things like invest in AI four, five years ago when it was a more nascent technology. So I think that's kind of, the exciting part, is we were born in the cloud. The company started in 2015, built for scale. We'd done it once before. We knew what it could become, and we knew the importance of data, open platforms so we have open API with 250 integrations, and growing. And then the idea that you can find more value in the data over time.

Operator

Yep. I think we touched upon this somewhat, but maybe what are the new value propositions that you're seeing and new use cases in your customer base that surprise you and say, "You know what? This is actually cool. We didn't think this was gonna be possible?

Sanjit Biswas
CEO and Founder, Samsara

Well, I would say almost all of our customers start with a project in mind. They want to reduce risk, which is related to maybe accident payouts or something like that. But in the process, they start to see more sources of ROI. So some of the really interesting ones that I've seen recently, we have one example, a customer, they're a very large airline, air carrier. They use us to track all their equipment on the airfield. They've been able to actually make their flights run more on time. They can get flights out the door 15% faster because now they know where everything is.

Operator

Did you not talk about it on the conference call? You did.

Sanjit Biswas
CEO and Founder, Samsara

Uh, yeah.

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

I did mention them, yeah, and it's just such a cool story because-

Operator

Which airline is this?

Sanjit Biswas
CEO and Founder, Samsara

I don't think I'm allowed to be on it.

Operator

Yeah.

Dominic Phillips
CFO, Samsara

I wish I could go buy their stock.

Sanjit Biswas
CEO and Founder, Samsara

Yeah. But it's actually something that we're starting to see across a number of industries-

Operator

Yeah

Sanjit Biswas
CEO and Founder, Samsara

... where these are folks that maybe weren't as familiar with GPS tracking 'cause they're not trucking carriers, right? Those are the people that had adopted for 20, 30 years. These are use cases where there are all these new pieces of equipment out there that you didn't even know you could track, and now you put it on a data platform, and you can connect it to all different systems. You can provide real-time alerts, you can do analytics, and you're just unlocking a lot of really useful value there.

Operator

That's interesting. My fascination with Samsara is on the fixed asset side. I've always wondered, there's another company who we should not mention by name, but very expensive solutions, very long time to deploy, questionable return on investment. It feels like there is, like, trillions and trillions of dollars invested in physical, immovable assets, right? You guys have had the luxury of great execution, of course, but great demand on the vehicle side. So really, two things to the question: How big your core business opportunities must be so big that you're not thinking that the fixed asset market is something you want to dig into. But tell us why this market is as big as, as the numbers that you throw at me, 45 million vehicles or something. That was a big number in North America, Europe.

Sanjit Biswas
CEO and Founder, Samsara

Yep.

Operator

Why is, why is this market gonna continue to be relevant in the future?

Sanjit Biswas
CEO and Founder, Samsara

Well, let me start. I want to share the stage a little bit.

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

In terms of vehicles, they're a foothold for us into the world of physical operations. All the industries I mentioned earlier, construction and others, you don't think of them as truck-centric.

Operator

That's right, yeah.

Sanjit Biswas
CEO and Founder, Samsara

It's just they happen to have some trucks as part of their-

Operator

Yeah

Sanjit Biswas
CEO and Founder, Samsara

... construction business.

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

Same thing with energy utilities and so on.

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

So it gives us exposure to a number of these industries, and that's how new product lines like Connected Equipment came to be for us. Connected Equipment for us is basically non-truck, non-telematics oriented businesses, so construction equipment, trailers, generators, compressors, so on. So we're not talking about fixed equipment yet.

Operator

Correct, yeah.

Sanjit Biswas
CEO and Founder, Samsara

But these are just field assets.

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

There's almost 10 times as many of those as there are trucks. So-

Operator

No way!

Sanjit Biswas
CEO and Founder, Samsara

... The numbers you're talking about, 30 million, 40 million, those are just trucks.

Operator

Trucks, yeah, yeah.

Sanjit Biswas
CEO and Founder, Samsara

Vehicles. There's even more other pieces of equipment.

Operator

TAM A, TAM B, TAM C.

Sanjit Biswas
CEO and Founder, Samsara

Right.

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

And so we think of it in concentric circles.

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

When we quantify TAM, we start with the most kind of conservative estimates.

Operator

Yeah

Sanjit Biswas
CEO and Founder, Samsara

... which are around the vehicles-

Operator

Yeah

Sanjit Biswas
CEO and Founder, Samsara

... which is where the core of the business really began.

Dominic Phillips
CFO, Samsara

Yeah.

Operator

Yeah.

Dominic Phillips
CFO, Samsara

We now have three product categories that are doing more than $100 million of ARR. So video-based safety is our largest, then Vehicle Telematics. Both of those are tied to the number of vehicles out there, but then we have this equipment monitoring business that's also doing more than $100 million of ARR. All three of those product categories are growing more than 30% year- over- year, and so it tends to be... You know, we land with these vehicle-based applications and over time, they expand into some of these non-vehicle areas. What's interesting is that where the vehicle is much more of a push, where we're out talking to customers, when they get into the equipment monitoring, some of these other use cases, they're really pulling us into use cases that you know that we didn't originally think of.

Operator

Yeah. So, how do you inform your so-called new product direction, when the needs you've discovered new things all of a sudden, there's planes leaving on time, et cetera?

Dominic Phillips
CFO, Samsara

Yeah.

Operator

How do you know what to put on the product roadmap?

Sanjit Biswas
CEO and Founder, Samsara

So we're always trying to, you know, look and listen.

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

I personally love to spend time on the road just going and seeing these physical operations because a lot of these industries aren't intuitive.

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

Like, you don't get invited behind the curtain-

Operator

Yeah

Sanjit Biswas
CEO and Founder, Samsara

... if you will.

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

You see a lot of those opportunities. We also run what we call the Samsara customer feedback loop. We do things like advisory boards.

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

So we had our customer conference. Before that, we took a whole day. We just spent time with a bunch of the C-levels, asking them what other projects are on their minds, like, what's kind of front of mind for them? But it's a combination of the relationships with the customers and then physically being on site with them. That direct touch just gives you so much insight into what matters to them.

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

And it's just different because, you know, these frontline workforces, they're actually the majority of the world's population. Like, 70%-80% of the world's workers are frontline.

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

But when you're in an office, you just don't have that same intuitive feeling for what their challenges may be.

Operator

Yeah. So the construction market, I mean, there's a lot of inefficiencies and waste. Could that be your fourth business, or fourth vertical?

Dominic Phillips
CFO, Samsara

It's turning into. I think it's our number three. I think it is, but I think the nuances we're really selling across many different end markets-

Operator

Yeah

Dominic Phillips
CFO, Samsara

... make up 40% of global GDP. Construction is just one of those end markets.

Operator

Yeah.

Dominic Phillips
CFO, Samsara

Field services, utilities, food and beverage-

Sanjit Biswas
CEO and Founder, Samsara

Local government

Dominic Phillips
CFO, Samsara

... local government is a big one, and so, construction's probably more than 10% of-

Operator

Yeah

Dominic Phillips
CFO, Samsara

... of ARR, and will continue to be a big driver of growth.

Operator

Of all those diverse verticals you just pointed out to, Don, the common thread is, again, asset utilization. What else?

Dominic Phillips
CFO, Samsara

Well, it's, they're all physical operations industries. The kind of beachhead into all of those end markets for us has been commercial vehicles. The use cases have been really tied to safety efficiency, and then increasingly, things like sustainability.

Sanjit Biswas
CEO and Founder, Samsara

The safety aspect is really tied to the people, right? And I think it's easy to see all of these as asset-heavy environments which they are. But they're also labor-intensive environments. If you can help keep those people safer. And then also make those people more efficient it's really meaningful for these companies.

Operator

Yeah. Maybe that's perfect segue into generative AI. So, keeping people safe, et cetera, that whole direction. How do you inform your strategic plans relative generative AI when the whole thing just didn't practically exist till a couple of years back? Or maybe it existed in a very tiny circle of, of people that knew what ChatGPT 1.0 was. What 2.0 was. How are you informing yourself as you've dug in? What are your findings as to how it can benefit Samsara?

Sanjit Biswas
CEO and Founder, Samsara

Yeah. So AI is, was a big enabler for us as a company. So the safety product that we mentioned earlier, which is now our number one product, was truly brought to life by computer vision-based AI models, right? We could detect things like distracted driving, unsafe following. We use that to drive workflows, which in turn, reduce risk. So we've always been big believers in this area, and so we have an AI team. We've been growing that over the years. Generative, I would say, is a new kind of tool in the toolkit, right, in terms of what you can do with AI. It's enabled by high volumes of data right? And we have structured data. Except our data isn't kind of the ChatGPT, like, chatbot-style data. It's highly structured, tends to be more numbers than words.

We can use it to do things like enhance our models, so we can generate more drivers, we can generate more road conditions and we can use that to train our models, and we've increased our model accuracy using techniques like that.

Operator

Okay.

Sanjit Biswas
CEO and Founder, Samsara

So, I think people often think of generative AI as ChatGPT, which is the best-known application.

Operator

Yeah, yeah.

Sanjit Biswas
CEO and Founder, Samsara

But you can actually use it-

Operator

Write me an essay or paint me a picture-

Sanjit Biswas
CEO and Founder, Samsara

Yeah, exactly

Operator

... or write a song, whatever.

Sanjit Biswas
CEO and Founder, Samsara

Right. And so we don't have a lot of essays or songs-

Operator

Yeah

Sanjit Biswas
CEO and Founder, Samsara

- in our operations platform, but we do have a lot of safety use cases. And so if you can generate millions of images-

Operator

Yeah

Sanjit Biswas
CEO and Founder, Samsara

we can train our

Operator

Yeah

Sanjit Biswas
CEO and Founder, Samsara

- detectors even more accurately.

Operator

You know, I listened to a chat, interview, Frank Slootman with Jensen Huang from NVIDIA. They were talking about how you can look at structured data, and although that's not what we think of as being a generative AI use case, if you can say, "Help me reconfigure my supply chain, because I want my product to be only three days late," you know, you know who I'm talking about, right? I don't want it to be a week late." So that's a very unstructured question, but then you can work with the structured data from this search query and do the recompute, right?

Sanjit Biswas
CEO and Founder, Samsara

Right.

Operator

Is that how you would?

Sanjit Biswas
CEO and Founder, Samsara

Yeah. I, I think of that as, perhaps leading to a whole new type of interface.

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

We have, obviously, a lot of reports in our system. We have custom reporting. But ultimately, the customer wants to know is, you know, product X going to be late in three days?

Operator

Yeah, yeah

Sanjit Biswas
CEO and Founder, Samsara

like you said.

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

So we can-

Operator

Is my flight going to leave on time?

Sanjit Biswas
CEO and Founder, Samsara

Yeah, exactly. And

Operator

What should I do?

Sanjit Biswas
CEO and Founder, Samsara

Physical operation's very complex, right?

Operator

You can clearly do that, right, with your, with your product. I, I could ensure that if I'm-

Sanjit Biswas
CEO and Founder, Samsara

Yeah

Operator

XYZ airline, which I won't mention.

Sanjit Biswas
CEO and Founder, Samsara

Yeah. And we also do things like, predictive multi-stop ETAs-

Operator

Yeah

Sanjit Biswas
CEO and Founder, Samsara

Things like that. So I, I think there's a lot of interesting possibilities here.

Operator

Interesting. Wow. So, one of the questions we wrote down was: why do you win? It seems like it's pretty obvious why you win, but anything else we missed as to why people, customers choose Samsara over whoever else that might be?

Sanjit Biswas
CEO and Founder, Samsara

Well, I think, there's a few reasons.

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

One, you know, just kind of stepping back for a second, we do partner very closely with these companies, and they're not the most technologically forward. They're very busy with their physical operations. They haven't built the biggest IT teams and so on. So they're looking for very direct, hard ROI. They're looking for a partner that can deliver it for them. We show up with a product that's really easy to try a nd then it's very easy to deploy and scale. That's something that's a little subtle, but makes a big difference for our customers that, hey, it just works, right? Once it does work, it's not just a single solution that I'm just using for telematics. They can actually use it for everything. Then they can connect all their other systems onto it.

We've seen our large customers connect us into more than 6 other third-party systems like payroll, insurance, fuel cards, OEMs. Like, all of these, these data sources can be synced. That's also maybe not intuitive to everyone, how important that is in operations, because now it's, it's like having a Salesforce or a ServiceNow or Workday kind of approach.

Operator

Yeah, yeah.

Sanjit Biswas
CEO and Founder, Samsara

It's very valuable for them. In terms of why we win, I think it's unlocking the ROI and value for the customer.

Operator

Yeah. I suppose, yeah, sorry.

Dominic Phillips
CFO, Samsara

Oh, yeah, I'd say the data asset, you know, we're collecting 6 trillion data points a year, and I think the breadth of that data across different geographies and end markets and different product categories and different customer sizes allows us to unlock more insights and provide more value to customers. And it just is this flywheel that continues to build on itself. The more customers we get, the more data we get, and the better insights that we can provide. And the second thing I'd call it is just the ease of use. Customers are able to deploy Samsara, you know, within minutes, and they get it up and running, and they start collecting data, and they start really changing the way they run their businesses in a way that they can pay back their Samsara investment very quickly, and I think that really stands out for us.

Operator

So I suppose customers that have better asset turns, better asset utilization, are more profitable, et cetera. The ones that don't are not that profitable. So have you thought about looking at a list of stocks? Publicly held companies that have used Samsara and seen the return on investment manifest in better profitability? I mean, I did not plan this question, but just thinking about-

Dominic Phillips
CFO, Samsara

Yeah

Operator

What you're saying in real time, it has to have a material impact on their bottom line.

Dominic Phillips
CFO, Samsara

Yeah, and I think that's what's... We get asked questions about, like, well, why are these budgets maybe not compressing in the same way that they have-

Operator

Yeah

Dominic Phillips
CFO, Samsara

in some other industries, like, you know, IT-centric buyers.

Operator

Right.

Dominic Phillips
CFO, Samsara

And I think these are buyers that have always been very, very focused on ROI and, you know, really low, you know, kind of profitability margins, and operating more efficiently and safely has always been kind of a core part of their business. We do things like, we provide benchmarking data for them, so we can say, "If you're in this region, and you're in this industry, and you're this kind of size of a customer, you know, here's how much money you should be spending on fuel or, you know, what your insurance premiums should be or how many accidents you should be getting into." And so customers are able to use some of this data to,

Operator

Yeah

Dominic Phillips
CFO, Samsara

- make some real decisions about their business.

Operator

It's the untapped opportunity, guys, right? I mean, so if you can get access to the customer who went and invest in every one of those companies, if they're public-

Dominic Phillips
CFO, Samsara

Right

Operator

... you could benefit from, Actually, I remember, one of the companies in software, Adobe, many, many years back, would release a list of customers and say they're doing digital marketing, they're converting better, blah, blah, blah. And I remember a client telling me, "I bought the stocks and all these companies," and it did really, really well for a period of two-three years. So something to consider. Samsara ETF.

Sanjit Biswas
CEO and Founder, Samsara

ETF, yeah, exactly. Down on our product roadmap.

Operator

It could be on our, on you guys' product roadmap. So I think the next question is, the market's so big, penetration, how do you look at the penetration of this market? It's got to be very small, but how much of this is really addressable with your solutions? So what could be the real penetration versus the theoretical?

Sanjit Biswas
CEO and Founder, Samsara

So, you know, if we just start with the vehicles, which again, is a subset of what we do, commercial vehicles, the idea of tracking them has been around for a while, right?

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

GPS tracking is probably a 20+ year-old technology.

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

About half of them were already tracked by some legacy solution.

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

Many of them don't have safety cameras. That's a newer technology really enabled by AI, so that's maybe 5% penetrated. But there's just a lot of market out there, and the buyers are primed to say, "Hey, technology can help here. But then that's the foothold, because then it opens up the door to things like Connected Equipment-

Operator

Yeah

Sanjit Biswas
CEO and Founder, Samsara

... where there's less understanding that I could be tracking all these other assets that are out there. I don't know if you want to add anything.

Dominic Phillips
CFO, Samsara

Yeah, I think that the TAM, and that's maybe one of the challenges, is just less defined. We're not, you know, taking a technology that existed on-prem and just sticking it in the cloud-

Operator

Yeah, yeah

Dominic Phillips
CFO, Samsara

... and like, it's like a very defined TAM.

Operator

Yeah.

Dominic Phillips
CFO, Samsara

We're helping customers that have been very underserved by technology, go through the kind of early innings of digital transformation, and we're putting technology in places that didn't exist. And we're replacing inefficiencies or unsafe behaviors with technology, and that's how customers are funding it.

Operator

On the non-fleet side, do you have competition that shows a very different set of competitors that see you on the asset management side?

Sanjit Biswas
CEO and Founder, Samsara

Not so much.

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

I would say, this is an area where if you go visit the customer, you just don't see any digital technology on that asset. And so, like, a trailer is a great example. These are the, you know, they get pulled around by the trucks. Once they're disconnected, they're just kind of static, and people actually don't know where they are. So that's... and so what we're replacing is the phone calls of, "Hey, do you know where that trailer is?" Except, think at the scale of tens of thousands of these things.

Operator

Yeah, I actually was in an Uber car ride, and the driver turns out to be running a big vehicle that has Samsara in it, and she said, "I'm forced to take my breaks. And so the camera is monitoring, and so it resulted in better safety. It's mandated. I need to pull up after eight hours of driving. I have to.

Sanjit Biswas
CEO and Founder, Samsara

Yeah.

Operator

If I keep driving, the camera says...

Sanjit Biswas
CEO and Founder, Samsara

Yeah.

Operator

So things like that, right?

Sanjit Biswas
CEO and Founder, Samsara

Yeah. Not good for the driver-

Operator

No

Sanjit Biswas
CEO and Founder, Samsara

... the passenger, or the people on the road.

Operator

Right. Exactly.

Sanjit Biswas
CEO and Founder, Samsara

Yeah.

Operator

Another one was the role of potential government catalysts and mandates, regulations, et cetera, in your business that could be positive drivers. Either of you, take it on, yeah.

Sanjit Biswas
CEO and Founder, Samsara

Well, you just mentioned driver safety-

Operator

Yeah

Sanjit Biswas
CEO and Founder, Samsara

... and kind of fatigue. That, that is something that, was mandated, at least for certain kinds of drivers here in the U.S. a couple of years ago. It's called the ELD mandate. That was 2017, I believe. That was the tailwind in terms of making sure people were adopting these technologies. It's possible there will be some, you know, reporting requirements from the SEC around emissions, so sustainability is something that our customers are really interested in reporting on. We provide the data for that, so that would be a potential tailwind, or around safety, if there's kind of more focus on fatigue and kind of safe driving on the road.

Operator

Yeah, got it. Maybe we'll give Dom some airtime and give you some oxygen, breathtaking, or taking some oxygen while you-

Dominic Phillips
CFO, Samsara

Sure

Operator

... extend your oxygen supply.

Dominic Phillips
CFO, Samsara

Yeah.

Operator

If you can recap for us, what are the misunderstandings of the Samsara business model, and what are the structural changes that are happening? I know that you have cash, free cash flow is-

Dominic Phillips
CFO, Samsara

Free cash flow positive.

Operator

Yeah, free cash flow positive-

Dominic Phillips
CFO, Samsara

Yeah

Operator

... which you've been laser-focused on for quite some time. But how do we think about the business model of Samsara today, and how does it evolve in the long term? What are the levers and push points?

Dominic Phillips
CFO, Samsara

Yeah. Well, I think some of the misnomers of the business have just started to go away more over time. We've now been public for seven quarters. And so, you know, only being tied to the transportation segment was kind of an early investor thesis. And, you know, we've talked about it, you know, pretty consistently. We talked about on the Q2 call that 84% of our net new ACV came from non-transportation related segments. So strength in field services and construction and utilities and public sector and some of these other end markets. Some early misnomers about really just being tied to telematics. There are some other companies. That GPS is a market that's been around for decades now.

You know, but our video-based safety and driver safety and coaching product is actually our largest contributor to ARR and our fastest-growing product category. And obviously, could we get to free cash flow breakeven? Could we actually be a profitable business? And we've demonstrated a tremendous amount of leverage dramatically over the last four quarters, and then got to free cash flow positive in Q2, and have a path to sustain that going forward. And doing that while being in balance with growth, hitting, you know, four consecutive quarters of being a Rule of 40 or better company. And so, you know, a lot of the consistency and the execution over the last seven quarters, I think, has alleviated some of those investor concerns.

Operator

Yeah, and if we listen to only your call, you would not know that there are macroeconomic issues broader, in the broader world. I mean, you, you guys have delivered as though there's no change in the economic environment at all.

Dominic Phillips
CFO, Samsara

We have some unique benefits that maybe are different than some of the other technology or IT-centric, you know, enterprise software businesses. I think one, you know, the fact that we have a subscription business model provides a lot of visibility into what future revenue is going to be, which allows us to set guidance and expectations with a lot more confidence than if we had kind of a consumption-based business model. We've talked a lot about our buyer. We're selling into an operations budget, which is very different than selling into a CIO. These budgets for our customers tend to be really large, and they're a lot less discretionary.

We did a recent survey where two out of three of the operations buyers that we surveyed are actually increasing their technology budgets, or expected to-

Operator

Why is that? I'm curious, why, why are they doing that?

Dominic Phillips
CFO, Samsara

Well, I think it's because they've been very underserved by tech. They haven't used a lot of technology, and so they're spending a lot of money on very capital-intensive businesses, and they've just not been very efficient or very safe in the way that they've deployed their capital. And so they're really starting to appreciate the benefits of technology and how that can help them improve their businesses and their profitability. And so they're in the kind of earlier stages of an S-curve of digital transformation. We've experienced it in our consumer lives, and obviously, we've seen it in the world of IT, but these buyers are kind of going through it, and they're dedicating much more of their budgets and capital to technology than they ever have.

Operator

I'm curious if these folks have a labor shortage that they're suffering from.

Sanjit Biswas
CEO and Founder, Samsara

In many of these industries, they do, and it's also because these jobs are difficult, right?

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

Like, you think 8, 10, 12-hour shifts, you're working construction-

Operator

Yeah

Sanjit Biswas
CEO and Founder, Samsara

... you're working on these front lines.

Operator

Yes.

Sanjit Biswas
CEO and Founder, Samsara

And so, actually having easy-to-use technology is a positive force in terms of helping attract and retain talent. And then also, when you show you're doing things to improve things like workplace safety, given a choice, you're going to want to work at the safer organization, right?

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

It's really important. We've seen companies like DHL see pretty significant savings in accident-related costs, like a 49%-50% reduction in cost, but then also an improvement in retention.

Operator

You got a ticker symbol, DHL. You said it.

Dominic Phillips
CFO, Samsara

Part of the ETF, right?

Operator

I don't know if they're public.

Sanjit Biswas
CEO and Founder, Samsara

Yeah. So, but we are seeing that, which is, they care a lot about their labor turnover rates, because, again-

Operator

Yeah

Sanjit Biswas
CEO and Founder, Samsara

... frontline employees do have a higher turnover rate.

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

So their entire business efficiency improves-

Operator

Yeah

Sanjit Biswas
CEO and Founder, Samsara

... as a side effect.

Operator

Which brings us to connected worker opportunities.

Sanjit Biswas
CEO and Founder, Samsara

Mm-hmm.

Operator

Can you tell us more-

Sanjit Biswas
CEO and Founder, Samsara

Yeah

Operator

... about that? What is that all about?

Sanjit Biswas
CEO and Founder, Samsara

Yeah. So, at our customer conference in June, we announced a new product that we're investing in called Connected Forms. So it's basically this idea that these industries, they have a lot of pen and paper workflows and checklists still, right? Whether it's a safety checklist, when you're, you know, before you get on a forklift, or something you do when you're taking a delivery, et cetera. And we basically want to digitize all of that because we think it can obviously save the paper, but save a lot of time connect these processes, and then get data into the cloud. So that's something we're hearing from customers, and we're excited to be investing in that area.

We have an early access or beta product that will kind of get us even closer. This has nothing to do with the truck. This is about the people, right, and the work they're doing.

Operator

So, what could be a possible benefit, if somebody deployed the connected worker? Let's say Jacob and I, Jacob's in Houston, and Matt's in New York.

Sanjit Biswas
CEO and Founder, Samsara

Yeah.

Operator

That's a fictitious use case. I don't mean to really have you-

Sanjit Biswas
CEO and Founder, Samsara

Yeah

Operator

... draw you into conversation, but what help us envision what that-

Sanjit Biswas
CEO and Founder, Samsara

Yeah

Operator

... the benefit is.

Sanjit Biswas
CEO and Founder, Samsara

Well, you know, a simple one, I mentioned forklifts, right?

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

So a lot of our customers, they have these loading docks and warehouses, factory floors, that have forklifts. And from a OSHA or occupational health perspective, there's a source of a lot of injuries, right? So, you know, maybe, there's kind of been a pen and paper checklist for forklifts for a long time, but maybe Jacob knows you're in San Francisco, and you're not watching. And so he kind of skips it, right? And just sort of says yes on everything, right? Not saying Jacob's at risk, but if that's a habit that's forming, at some point, you're taking on more and more risk.

Operator

Yeah, he does not listen.

Sanjit Biswas
CEO and Founder, Samsara

It-

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

But that's an opportunity actually-

Operator

Yeah

Sanjit Biswas
CEO and Founder, Samsara

... A, know that that's happening, and B, coach Jacob, right?

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

And prevent that risk from happening in the first place. So that's something that occurs when it's no longer a piece of paper, but it's in the cloud. There's a workflow that automates that. There's maybe some AI to help surface that, "Hey, there's some risky behavior occurring here.

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

And then, there can be a closed loop that, hey, something was done about it, that will help reduce risk, at a fundamental level.

Operator

Although that's one unit, that's a higher value unit, that's higher risk, potentially, and then by having your value proposition, you can eliminate a big chunk of that risk, right? Do you price this differently when you go to the construction site, and you have, like, a Jacob trying to-

Sanjit Biswas
CEO and Founder, Samsara

Jacob is everywhere.

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

He works a few jobs, or three, I guess.

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

So we haven't set pricing for-

Operator

Okay

Sanjit Biswas
CEO and Founder, Samsara

... for forms yet.

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

We are trying to keep it simple and easy-

Operator

Yeah

Sanjit Biswas
CEO and Founder, Samsara

... to understand.

Operator

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

Just understand the different use cases.

Operator

Sounds fascinating. Sounds really fascinating. Equipment monitoring. So you, Dom, you said $100 million plus in ARR. What are your goals for this segment?

Dominic Phillips
CFO, Samsara

Well, I think for all three of our products that are doing more than $100 million of ARR, they're all, again, they're all growing north of 30%. And so when I look at the overall ARR mix and the composition between the different products, it's been very consistent. I think we'd like to continue to see that, you know, moving forward. There's a lot of existing customers that are just kind of scratching the surface in terms of using this product. And as you said, there's many more types of non-vehicle assets than there are vehicles. And so going deeper within the existing customers and finding new use cases is a, you know, I think, a big opportunity for expansion in the future.

Operator

Standing room only crowd. Anybody has any questions? Go ahead, please.

Speaker 4

Talk a lot about ROI, obviously, like asset s o, like, how does your... So let's just say, for example, you had an asset that was running at 85% utilization. They see a drop in sales, now it's 65%, 60%. They're still paying you guys the same price to check that operation. Does that, like, do you ever have conversations with customers about that? Like, how do you guys handle a conversation like that?

Sanjit Biswas
CEO and Founder, Samsara

You should chime in here. So it's pretty atypical for a customer to, like, suddenly reduce the number of pieces of construction equipment or something like that. If they have that much cyclicality in their business, they tend to rent from like a, example would be like United Rentals, so that's how they buffer that cyclicality. We would be on their owned assets. Many of our customers actually will realize that they are only utilizing 60% of their assets, and they should sell off those pretty expensive pieces of construction equipment or trucks or something like that. And so in that sense, we're very much tied to getting higher utilization, higher efficiency, but we don't tend to see that kind of flux.

Dominic Phillips
CFO, Samsara

Yeah, we—I mean, we sign three-five-year contracts based on the number of assets, and so this isn't not like consumption-based pricing. So based on the amount of utilization, the overall contract value doesn't change, which again, gives us a lot of visibility into future revenue.

Speaker 4

And that actually brings up another one, which is like the U.R.s of the world. Are they like potential lead-ins to getting more customers who are renting, like are familiar with your platform and your product and ultimately like a sales channel in some way?

Dominic Phillips
CFO, Samsara

yeah-

Speaker 4

Like, you rent a forklift from URI or whatever it is.

Dominic Phillips
CFO, Samsara

Yeah.

Speaker 4

Then they say, "Oh, the Samsara data is here. Like, I can see all of this," and then they come to you. Rather than like going outbound, they come inbound.

Sanjit Biswas
CEO and Founder, Samsara

Oh, I see.

Speaker 4

Yeah.

Sanjit Biswas
CEO and Founder, Samsara

So there are a number of different equipment rentals companies. We work with many of them. Many of them are our customers. So folks do get exposure there. We're also seeing a lot of people get exposure just from... You know, we've been in the business now for a couple of years. People switch jobs, and they'll say, "Hey, at my previous company, I used X, and it was really successful." So I would say that latter one is bigger source of referrals, like the safety manager moves from company A to company B, and it's a big win for them at company B if they can reduce risk all of a sudden. So that tends to be the more typical way that we get pulled in. Any other questions? Please, go ahead.

So the question was, our international go-to-market strategy and as we expand. So it's very similar to how we do things here in the U.S. and North America. It's a direct sales motion. The customers, the use cases are very similar. There tend to be some regional differences in terms of, obviously, language, because we do have apps for frontline workers. But then also, the rule sets for regulatory compliance are different country by country. But, the go-to-market fundamentally is the same.

Operator

I offered Jacob to ask a question.

Sanjit Biswas
CEO and Founder, Samsara

Oh, I'm sorry. You, you... Okay, that's. Yes.

Speaker 4

Can you talk a little bit about how you think about AI for your business?

Sanjit Biswas
CEO and Founder, Samsara

Sure. So AI for us is something we've been investing in for quite some time. So, the safety product that Dominic mentioned earlier is our number one product, is really enabled by AI. So we can surface insights around risky behaviors, use that to drive workflows, which then change behaviors. So there, that's something we kind of invested in back in the, you know, 2018 kinda timeframe, and that showed us the value of all those data. So we have a lot of proprietary data flowing into our platform, 6 trillion-plus data points, tens of billions of minutes of video footage a year, et cetera. And then we can use that to train AI models.

Expect more models from us, more insights, and that'll drive more ROI for the customer.

Speaker 5

Just one from me. You recently hired Lara Caimi. Can you talk about your vision? I mean, you're almost at $1 billion in ARR, but, you know, multi-billion in ARR, and then how you really put, that is.

Sanjit Biswas
CEO and Founder, Samsara

Yeah. So Lara joined us about 90 days ago. It's been great so far. She was, she came to us via ServiceNow, where she'd been there, really through this kinda next phase of growth, which we're heading into, which is going from $1 billion to several billion. And we're excited to have her leading the go-to-market efforts. For us, it's her customer-centric background is great. She's been out on the road with me in front of customers. But also her scaling and infrastructure experience of how do you build teams that can go do this at scale? How do you focus in on accounts and drive more success? I, I think it's great. So, so far it's been really good.

Operator

I think that should about wrap it up. It's, it's great to listen to your story. Every time you come back, there's some new use cases, new TAMs, and new opportunities that keep rising. And then, of course, you're free cash flow positive. It's a rare combination of profitability and a great market opportunity, very unique execution. So really fantastic to work with you guys.

Sanjit Biswas
CEO and Founder, Samsara

Great.

Operator

Thank you so much.

Sanjit Biswas
CEO and Founder, Samsara

Thank you.

Operator

A round of applause for these guys. Thanks.

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