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Earnings Call: Q3 2022

Oct 25, 2022

Joe Caiado
Director of Investor Relations, JetBlue Airways

Thanks, Anthony. Good morning, everyone, and thanks for joining us for our Q3 2022 earnings call. This morning we issued our earnings release and a presentation that we'll reference during this call. All of those documents are available on our website at investor.jetblue.com and have been filed with the SEC. In New York to discuss our results are Robin Hayes, our Chief Executive Officer, Joanna Geraghty, our President and Chief Operating Officer, Ursula Hurley, our Chief Financial Officer. Also joining us for Q&A are Dave Clark, Head of Revenue and Planning, and Andres Barry, President of JetBlue Travel Products. This morning's call includes forward-looking statements about future events. All such forward-looking statements are subject to certain risks and uncertainties, and actual results may differ materially.

Please refer to our most recent earnings release and our most recent Form 10-Q or 10-K for a more detailed discussion of the factors that could cause the actual results to differ materially from those contained in our forward-looking statements, including, among others, the COVID-19 pandemic, fuel availability and pricing, the outcome of the lawsuit filed by the DOJ related to our Northeast Alliance, the occurrence of any circumstances that could give rise to the right of JetBlue or Spirit Airlines or both to terminate the merger agreement, failure to obtain applicable regulatory approval in a timely manner or otherwise, and the potential financial consequences thereof, failure to satisfy other closing conditions or failure of the parties to consummate the transaction, and the possibility that JetBlue may be unable to achieve expected synergies and operating efficiencies within the expected time frames or at all, and to successfully integrate Spirit's operations with those of JetBlue.

The statements made during this call are made only as of the date of the call, and we undertake no obligation to update the information. Investors should not place undue reliance on these forward-looking statements. Also, during the course of our call, we may discuss several non-GAAP financial measures. For a reconciliation of these non-GAAP measures to GAAP measures, please refer to the tables at the end of our earnings release, a copy of which is available on our website. Now I'd like to turn the call over to Robin Hayes, JetBlue's CEO.

Robin Hayes
CEO, JetBlue Airways

Thanks, Joe. Good morning, everyone, and thank you for joining us today. Our thoughts are with all of those affected by the recent hurricanes in the Southeast and the Caribbean, including many of our crew members, customers, and their loved ones. As always, supporting our crew members and the communities is a top priority after devastating events like these, and we know it's gonna be a long road to recovery for several impacted regions. JetBlue is working with nonprofit partners such as World Central Kitchen to ship supplies and assist with relief efforts. Alongside our JetBlue Crew Member Crisis Fund, we're working to provide support for our crew members who were hardest hit, and we're gonna stay with them every step of the way. I'd like to thank our more than 24,000 crew members for their dedication, patience, and service.

I am always amazed at how our crew members step up in these challenging times to care for each other and the communities we serve, prioritizing safety above all else. Our crew members also helped deliver another record quarter of revenue, resulting in our quarterly profit since the start of the pandemic. Despite the macroeconomic uncertainty, we're building momentum in the second half of the year, and I'm confident that we're on a path to continue increasing our margins as we bring our low-fare, award-winning JetBlue experience to more customers. Let's now turn to our quarterly results on Slide 4 of the deck. For the Q3, we reported an adjusted pre-tax income of $118 million, adjusted pre-tax margin of 4.6%, and an adjusted earnings per share of $0.21.

The changes we made earlier this year to enhance operational resourcing and the resilience of our schedule resulted in strong operational performance over the summer peak, despite significant weather and air traffic control challenges and record customer demand. We've made excellent strides on hiring, and we're now at a point where we believe we are appropriately resourced from a staffing perspective, which in turn should translate to improved productivity. Looking ahead, we expect our momentum to continue through to another solid quarter of mid-single digit pre-tax margins in the Q4. We'll look to build margins further in 2023 as we continue to restore our pre-pandemic earnings power. We continue to see a very healthy revenue environment with no signs of slowing demand for air travel. Moving now to Slide 5.

Our teams are diligently working on the strategic initiatives, driving our earnings recovery and enhancing our business for the long term. We're fortifying our unique business model to more effectively compete with entrenched big four carriers and deliver significant consumer benefits as we continue to disrupt the market. It starts with our network. Our Northeast Alliance, which has been up and running for more than a year and a half, is fundamentally about growing capacity and consumer choice, and it has promoted competition in both New York and Boston.

By all measures, JetBlue and American are delivering substantial consumer benefits with the launch of dozens of new routes, increased frequencies on over 100 additional routes, an improved schedule offering, and reciprocal frequent flyer benefits for our customers. Again, this growth would not be possible without the NEA, and consumers are further benefiting from the clear competitive response that we have stimulated. The NEA is doing what it set out to do, giving consumers more choice and better value, and we look forward to continuing to expand these benefits. Outside of the NEA, I'm extremely pleased with the recent Spirit shareholder approval for our combination, which will create value for all of our stakeholders. Together, we'll build a low-fare challenger to the dominant big four airlines on a national scale and expand our compelling combination of award-winning service and low fares to more customers across more destinations.

On the transatlantic front, by the end of this week, we'll offer 5 daily flights between the Northeast and London. We look forward to taking delivery of a handful of Airbus A321LR aircraft next year to support our expansion to Europe, notwithstanding some modest delivery delays. Stay tuned for an announcement in the near future. Customer engagement with JetBlue remains at record levels, and we continue to see healthy spend on our co-branded credit cards. Our loyalty program is producing record cash flows, which is a testament to our customer value proposition. Separately, our JetBlue Travel Products subsidiary continues to innovate with the launch of Troupe, a free group planning app to help groups decide when to travel, where to go, and what to do, building on efforts to make the travel experience more seamless.

JetBlue Travel Products is on track to generate close to $100 million of EBIT this year compared to $15 million in 2019. We also continue to make great progress on the structural cost program we announced last quarter, which Ursula will discuss shortly in more detail. We made further progress on the ESG front with an agreement to purchase 25 million gallons of sustainable aviation fuel starting in 2027 from Air Company, one of the JetBlue Ventures investments. We're committed to growing and diversifying our SAF supply as we progress towards our goal of converting 10% of our jet fuel usage to SAF by 2030. We also applaud the International Civil Aviation Organization, or ICAO, for endorsing a net zero by 2050 goal for international aviation emissions, an important milestone that U.S. airlines had already voluntarily committed to.

We expect this will continue to drive the investments and technological innovation needed to enable our industry to continue to grow sustainably. I'll close with another huge thank you to our crew members. Thank you for all of your hard work, your patience. We're building strong momentum, and I'm excited about the journey that lies ahead. With that, over to you, Joanna.

Joanna Geraghty
President and COO, JetBlue Airways

Thank you, Robin. I'd like to also add my thanks to our fantastic team for their dedication in delivering for our customers through a very challenging summer and the most recent hurricanes. I'm extremely proud of how they've stepped up to support each other and our impacted communities as we recover from the recent storm. Turning to capacity on Slide 7. In the Q3 of 2022, our capacity was down 0.5% year over three, compared with our most recent guidance for flat capacity. Hurricane Fiona and Ian impacted our flown capacity by roughly 0.7 of a point. Throughout the quarter, our teams executed well, particularly in the context of significant ATC constraints, resulting in a strong completion factor. For the Q4, we expect capacity to be up 1%-4% year over three, a modest sequential step-up versus the Q3.

Full year 2022 capacity growth is now expected to be up 0%-2% year over three. Looking ahead, we expect the aviation ecosystem to continue to remain fragile given supply chain challenges and ATC staffing headwinds. Therefore, we are maintaining a continued bias towards more conservative planning assumptions in the medium term, such as carrying higher levels of reserves versus 2019, to ensure that we are set up for operational success. During the Q3, we expanded our transatlantic service with new daily service between Boston and London, and we plan to add a third frequency between JFK and London later this week. As we think about our growth plans for 2023, we expect to return to our historical growth rate of mid- to high-single-digit growth year-over-year.

As Robin mentioned, we will soon be announcing our next European destination as we build even more relevance in our largest Northeast focus cities. We also expect to grow our other focus cities as we take delivery of next generation Airbus A220s and A321neo aircraft and replace our older E190s. Turning to Slide 8. In the Q3, we delivered the highest quarterly revenue result in JetBlue's history. Our revenue per available seat mile increased 23.4% year over three at the high end of our original expectations. Hurricane Ian was a net neutral impact to our unit revenues in the Q3 as revenue was offset by reduced capacity. Throughout the quarter, we saw strong leisure and VFR demand trends. We were particularly pleased to see load factor in the off-peak month of September increase approximately 3 points above 2019 levels.

We see these positive trends continuing here in the Q4, and we are confident strong demand will continue through the upcoming holiday peaks. As a further proof point, ancillary revenue per customer grew over 50% year over three in the Q3 as our varied product offerings and low prices continue to resonate extremely well with our customers. For the Q4, we expect unit revenue to increase between 15% and 19% year over three. This includes a 5-point impact from Hurricane Fiona and Hurricane Ian, the placement of the holidays this year, and tough loyalty comps. Our strong revenue performance continues to be bolstered by our commercial initiatives. We've unlocked immense consumer benefits through our Northeast Alliance, which is rooted in providing customers with more choice as a true third competitor in the Northeast.

Crucially, we're growing supply in the Northeast with NEA growth well outpacing overall domestic industry capacity, launching new destinations, adding flights to others, enhancing our schedules, and allowing our loyalty customers the ability to benefit from two different programs. In addition, we've seen the entrenched carriers respond by matching our new destinations as well as expanding their own service, boosting competition in the region and benefiting consumers. The Northeast Alliance also enables JetBlue to provide another compelling option for business travelers with the best network and schedules in the region. We were pleased to see business travel step up again post Labor Day following the typical summer lull in July and August and continue to recover towards pre-pandemic levels.

Our contracted corporate revenue bookings are now roughly 90% recovered, compared with roughly 80% at the end of the Q2, aided by our Northeast Alliance, which is helping us capture a greater share of corporate customers in the Northeast, which has yet to be fully recovered. On the loyalty front, I'm pleased to see program engagement at record highs, as evidenced by spend growth persistently well above pre-pandemic levels. Last month, we hit a new record in cobrand acquisitions, and our portfolio of accounts is set to expand by over 20-25% year-over-year. As a testament to the outstanding traction we've made in closing the revenue gap to peers, loyalty revenue now represents roughly 10% of our total revenue, compared to approximately 7% in 2019.

As I've said before, we are in the early innings of the multi-year evolution of our loyalty program, and we could not be more excited for its growth. Before closing, I would like to highlight that although we are seeing no indications of any type of drop-off in air travel demand, we are keeping a very close eye on the macroeconomic environment. As we look to 2023, we take comfort in the fact that the U.S. economy is much larger than it was prior to the pandemic, while industry capacity is still below pre-pandemic levels, suggesting that our industry's experience with a potential 2023 economic downturn could look quite different than historical downturns. For JetBlue specifically, our business model has evolved significantly since the last downturn as we have built a more segmented strategy that appeals to a wide spectrum of customers.

Our ancillary revenue base has also grown and proved stable even through the pandemic. Of course, capacity is the biggest lever we have. Thank you again to our crew members for all of the hard work during an exceptionally busy summer and for taking care of our customers and each other. Now I'll turn the call over to you, Ursula.

Ursula Hurley
CFO, JetBlue Airways

Thank you, Joanna. I'd also like to thank our incredible crew members for always stepping up to tackle the numerous challenges that arise in our industry and safely delivering the JetBlue experience for all our customers through it all. Despite all of the challenges, from extreme weather events to external staffing pressures to record fuel prices, we've remained focused on what we can control, and we are taking action to forge a strong cost trajectory that supports our margin expansion and value creation over the long term. I'll start on Slide 11 with a brief overview of our financial results for the quarter. Revenue per available seat mile was up 23.4% year over three. Cost per available seat mile was up 32.4% year over three.

CASM, excluding fuel and special items, was up 16.3% year over three, and GAAP earnings per share was $0.18, and adjusted earnings per share was $0.21. I'm very proud of the team's execution in delivering a profitable Q3, a very important milestone for us. We exceeded our original revenue guidance, maintained CASM ex fuel in line with our initial outlook despite the impact from hurricanes and continued pressure tied to ATC staffing challenges, and we delivered a solid pre-tax margin result in our Q1 of profitability since the pandemic. We've overcome many hurdles in our path, improved our operational performance, generated record revenue, and laid plans to improve our cost trajectory. Looking ahead, we expect to build on our momentum and deliver another profitable quarter in Q4. Turning to Slide 12.

During the Q3, CASM ex fuel increased 16.3% versus 2019. The impact from the hurricanes was roughly 1.2 CASM ex in the Q3. In addition, we continued to build more resiliency into the operation, which pressured CASM. Separately, ongoing Spirit-related transaction expenses combined with E190 fleet transition costs were approximately $13 million in the Q3, which we exclude from CASM ex fuel. For the Q4, we are forecasting CASM ex-fuel to increase 8.5%-10.5%. The year-over-three growth rate in CASM ex-fuel is improving by 7 points sequentially from Q3 to Q4, or 5 points after adjusting for capacity, as we peel back some of the operational investments from the summer while maintaining a conservative approach to planning as we enter 2023.

We're also benefiting from early progress on our structural cost program and savings from early E190 retirements. We're tightening our full year 2022 CASM ex-fuel forecast to an increase of 13%-14% year-over-three versus our prior guidance of an 11%-14% increase. Turning to Slide 13. Last quarter, we announced two initiatives designed to help us deliver a flattish unit cost trajectory. First, our structural cost program, which we expect to drive $150 million-$200 million of cost reductions through 2024, and secondly, the acceleration of our E190 retirement. Today, we're deep into our annual planning cycle, and as we look ahead to 2023, we remain committed to keeping our non-fuel unit costs flat or better year-over-year in support of our continued margin recovery.

You'll recall that next year we're facing several cost headwinds as we manage through the timing of a number of expensive heavy maintenance visits, as well as airport cost pressures related to upgrading to new terminals across our network. These major headwinds are in part what the new structural cost program was envisioned to help offset, in addition to the three years of inflationary pressures currently in the cost base. We're driving a strong sequential improvement in ex-fuel unit cost in the Q4 with some benefit from maintenance timing, but most importantly, due to the early returns we're seeing from our new structural cost program. Specifically, we're gaining traction with our enterprise planning effort, producing crew efficiencies and improvements in soft time without sacrificing operability, and with our maintenance optimization initiative as we work to minimize the investment in some of our older engines in our fleet.

In addition, we're seeing savings from the accelerated retirement of our E190 fleet, having already parked 5 of these aircraft to date. Turning to the balance sheet on Slide 14. In the Q3, we paid down $66 million of debt, funded $260 million in capital expenditures, and paid a $25 million break fee related to the Spirit transaction. At the end of September, our adjusted debt to cap was 53%, and we closed the quarter with liquidity of $2.3 billion or 28% of 2019 revenue. This excludes our revolving credit facility, which we recently increased to $600 million, ensuring JetBlue has the flexibility to navigate an uncertain environment. Separately, we've also layered on fuel hedges for roughly 27% of our consumption for Q4 to protect against oil exceeding $100 a barrel.

We view these hedges as a form of insurance to help mitigate financial risk, and we'll continue to monitor the market regularly to help de-risk our earnings profile. Our full year 2022 CapEx forecast remains unchanged at approximately $1 billion. Looking ahead to 2023, we expect our CapEx to increase consistent with our order book as we work through renewing our fleet over the next several years. While we recognize that aircraft deliveries are a moving target, given OEM production challenges and delays, we believe our mid- to high single-digit growth target next year is achievable based on what we know today. As Robin mentioned, we're thrilled that Spirit shareholders overwhelmingly voted for our proposed transaction with Spirit last week, which triggered the prepayment of $272 million to Spirit shareholders here in the Q4.

We're making good progress on the regulatory front, and we expect to receive regulatory approval and close the transaction by the first half of 2024. Finally, our balance sheet today remains one of the strongest in the industry, enabling us to pursue the acquisition of Spirit to create a national low-fare challenger to the Big Four. Post-closing, we expect a very manageable leverage position, and we expect the enhanced pro forma earnings and cash flow generation to help us quickly de-lever again. To close, I'd like to thank our teams once again for taking care of all of our stakeholders and for helping steer JetBlue towards sustained and growing profitability. With the game-changing moves we've made, including the Northeast Alliance, our evolving loyalty program, our new structural cost program, and a planned combination with Spirit, I could not be more excited about our future.

We are on the right path to transform our long-term earnings power and create value for all of our stakeholders. With that, we will now take your questions.

Savanthi Syth
Managing Director and Senior Equity Analyst, Raymond James

Hey, good morning, everyone. Can I ask if you could provide an update on the staffing levels here in 2022 and what you're seeing in terms of attrition, and maybe what your plans are for 2023, given it seems like you're taking maybe 2-3 times more aircraft in 2023 than you did this year?

Joanna Geraghty
President and COO, JetBlue Airways

Hey, Savi, thanks for the question. It's Joanna. In terms of overall staffing, we're pleased with the progress we've made. We're actually seeing, I think, some good normalization of staffing levels overall across most of our workgroups. We are also seeing attrition across most of our other workgroups slow in the last several months, which is also fantastic. Maybe I'll do a double click on pilots because I think that's probably, where folks wanna hear us offer a view or two. With regard to pilots, we have a very strong pipeline, but we continue to plan for elevated levels of pilot attrition and for excess reserves so that we can ensure we're protecting the operation during what we believe will continue to be a constrained ATC environment.

For 2022, we're tracking to hire close to 1,000 pilots. That number remains largely unchanged for 2023. That is inclusive of attrition. Obviously we're in the midst of moving the E190 fleet out, so that also drives some incremental pilots as we transition fleets. W e think from an opportunity perspective on the cost side, this is where, as ATC hopefully over the next year or so begins to normalize, and hopefully as attrition begins to normalize, there'll be some opportunity here in terms of slowing that hiring pace. Again, we're on track to hire on the pilot front at least 1,000 for this year and into next.

Savanthi Syth
Managing Director and Senior Equity Analyst, Raymond James

That's super helpful color, Joanna. Thank you, Joanna. Ursula, maybe just on that, if I might, follow up on your CapEx comment. Are you able to provide a little bit more color on CapEx, given I don't think there were as many deliveries this year as next year. Do you expect like a big step up or how should we think about the CapEx?

Ursula Hurley
CFO, JetBlue Airways

Sure. Savi, as we're all well aware, the OEMs are struggling with challenges in terms of ramp up and manpower and supply chain. We've been working hand-in-hand with Airbus on staying close to any delivery delays. As you've seen in our update today, in regards to next year, contractually, we're supposed to take 29 deliveries. From a planning assumptions perspective, we're expecting 22. In terms of CapEx, this year we're expecting $1 billion. Next year, I think a logical assumption is we'll be anywhere between $1.5-$2 billion. However, I think this is gonna continue to remain fluid as we work with Airbus over the next 18 months or so in managing the delays.

I also wanna reiterate, even with the planning assumption with the 22 aircraft, we still believe that we can achieve our mid- to high single-digit growth rate in 2023.

Savanthi Syth
Managing Director and Senior Equity Analyst, Raymond James

Perfect. Thank you.

Scott Group
Managing Director and Senior Analyst, Wolfe Research

Hey, thanks. Good morning. The TRASM guidance implies a pretty big drop on an absolute basis. Just any color there, is that just seasonality? You seeing anything? I know you said demand, you're not seeing any changes there, but anything with fares or cancellations, just any color on the sequential drop in TRASM.

Joanna Geraghty
President and COO, JetBlue Airways

Thanks for the question. Maybe a little color. First and foremost, we're not seeing any cracks in underlying demand. Extremely strong as we step into Q4 across all geographies led by our VFR markets, followed by Mint and Transcon, all of which are performing very well. We're seeing both positive load factors, positive RASM as well in all of those, and then obviously positive fare. We're really pleased with the underlying demand environment. What you're seeing from Q3 to Q4 are a few things. I'll flip it to Dave to walk through the specifics, but you're seeing the December holiday shift, specifically with a shorter peak period for that Christmas holiday. You're also seeing a modest impact from hurricanes Fiona, Ian on Puerto Rico, the DR, and Florida.

You're seeing a comp issue with regard to loyalty. We had a very, very strong loyalty number in Q4 of 2019, so you're seeing a slight decrease there. Loyalty, as we noted in the script, remains extremely strong in absolute terms. There's a 5-point difference Q3 to Q4. Other than that, the demand trends underlying all of that remain extremely strong. Just these three items that are a bit of puts and takes. Dave, maybe you wanna give a little color to the three.

Dave Clark
Head of Revenue and Planning, JetBlue Airways

Sure. I think you covered it well. Demand very strong. Just three transitory items here that are pushing a headwind of about 5 points for Q4, and they're all roughly the same size in terms of the magnitude. As mentioned, loyalty, some choppiness from 2019. There was some one-timers there in Q4 of 2019 and then just some ongoing choppiness in the sort of ongoing strength as we continue to build our loyalty. Extremely happy with how loyalty is performing. We continue to have very high growth both on a quarter-over-quarter basis and a year over three. No concerns at all, just a hard comp in 2019. On the holiday placement, I think some other airlines have called this out as well.

With regards to the weekday placement, with Christmas on a Sunday leads to an outbound about 3 days later than you've had in 2019, given school calendars in the Northeast, which is where the largest chunk of our customers originate from. Then lastly, on the hurricanes, it was actually both Ian and Fiona. Obviously, Fort Myers was the most impacted from a revenue perspective, but we had the opportunity to redeploy some of that capacity for the Q4 peaks. We did cut some capacity for the trough in Q4. Puerto Rico and the Dominican Republic did have some lingering effects from Fiona, which passed in late September.

The volumes are completely back, but we have seen, especially in Puerto Rico, a lower fare trajectory than we were seeing before the hurricane. It's improving week on week and Puerto Rico is fully open for business and a great experience for tourists. No concerns here, but we have seen that fare sort of creep back a little bit each week, but it's still about 10 and 20 points below where it was. All transitory items and no concern at all with underlying demand.

Scott Group
Managing Director and Senior Analyst, Wolfe Research

Okay. Thanks for the color there. Just secondly, the fuel hedging, just the rationale on why you're starting it. Is it just Q4 or are you hedging anything for 2023 at this point?

Ursula Hurley
CFO, JetBlue Airways

Thanks for the question, Scott. We're constantly monitoring the market. Over the last 18 months or so, it's been pretty costly to enter the hedging market. We saw a window of opportunity a few months back to layer in some hedges to protect against fuel volatility here in the Q4. It's something that we'll continue to monitor going forward. As a reminder, we view fuel hedging as insurance, and we utilize hedging to protect against extreme volatility in oil prices. As we enter 2023, you can expect us to continue to monitor the market and potentially layer in future hedges.

Scott Group
Managing Director and Senior Analyst, Wolfe Research

At this point, is there anything for 23 hedged?

Ursula Hurley
CFO, JetBlue Airways

We do not have any hedges for 2023 at this point.

Scott Group
Managing Director and Senior Analyst, Wolfe Research

Thank you, guys. Appreciate it.

Jamie Baker
Managing Director and Senior Airlines Analyst, J.P. Morgan

Hey, good morning, everybody, and sorry if I missed this. I fell off the line. When does your locked-in deal financing expire? I'm just trying to understand if there's a delay with the deal, at what point would you be exposed to current rates?

Ursula Hurley
CFO, JetBlue Airways

Good morning, Jamie. The bridge financing that we currently have in place has a current expiration of mid-2024. As a reminder, we're not currently drawn on the bridge. We are paying a small commitment fee for that bridge. As you recall, when we receive regulatory approval, at that point in time, we will look at the potential takeout financing markets. I remind everyone, the financing markets at that point in time could look very different compared to where we sit today.

Jamie Baker
Managing Director and Senior Airlines Analyst, J.P. Morgan

Okay, that's helpful. For 2023 ex-fuel CASM, flat or better, I assume there's no specific allowance in there for any movement on the pilot contract. If I just look at Alaska's fall 2023 rates, looks like it's about 12% higher than your current rates, recognizing that, other deals may be struck between now and then.

Ursula Hurley
CFO, JetBlue Airways

Our flat to better CASM ex-fuel guidance for next year, for planning purposes, does not assume any change to our current CBA.

Jamie Baker
Managing Director and Senior Airlines Analyst, J.P. Morgan

Okay.

Ursula Hurley
CFO, JetBlue Airways

Unlike a lot of the contracts that are currently open, ours actually just opened. We are at the negotiation table working through the complexity of a potential update to the CBA. For a planning perspective, as of right now, we're assuming no changes to the current CBA for next year.

Jamie Baker
Managing Director and Senior Airlines Analyst, J.P. Morgan

Got it. Okay. Thank you very much.

Andrew Didora
Senior Equity Research Analyst, Bank of America

Hey, good morning, everyone. Actually, just a follow-up to that last question. Does your 2024 CASM assumption assume any change in the CBA?

Ursula Hurley
CFO, JetBlue Airways

We haven't provided any CASM ex-fuel guidance yet for 2024.

Andrew Didora
Senior Equity Research Analyst, Bank of America

I thought the flattish CASM ex-fuel through 2024. I was just wondering if there's anything in pilots for two years out.

Ursula Hurley
CFO, JetBlue Airways

Got it. Our structural cost program, we've committed as a result of the structural cost program, our intent is to deliver flattish CASM ex-fuel over the next multi-year period. As I mentioned, 2023 does not include a change to the CBA. In addition to that, we have not yet provided 2024 guidance. Our goal is to get back to that flattish over a multi-year period.

Andrew Didora
Senior Equity Research Analyst, Bank of America

Got it. Robin, just strategically, how do you think the competitive dynamics change on the transatlantic over the next several years? I ask because I think the CEO of a U.S., ULCC said that he's considering transatlantic flights as the Airbus A321XLR is delivered. I would think other ULCCs may do the same. Just curious to get your thoughts on how you think the transatlantic evolves here.

Robin Hayes
CEO, JetBlue Airways

No, I think certainly the first thing to say that we are a relatively small player on the transatlantic. I mean, we're pleased to be starting our fifth flight, but as that represents a very tiny % of the market and probably around 2%-3% of our ASMs in total. We see an opportunity out of New York and Boston to fly to a number of European markets, and we're constantly progressing with those plans. When I think about the transatlantic historically, it's always had a mix of legacy and low-cost carriers. I think that's gonna continue.

I mean, we saw with Norwegian, a large number of low-cost carrier seats come out the market. We've seen a new entrant called Norse there. I think you're gonna continue to see that. What we believe with the LR and the XLR is we have the right airplane to serve these markets and carrying our mix of both low-cost premium travel, because what we're doing with our transatlantic Mint product is appealing to a segment that has been grossly overcharged and gouged by legacy carriers for many years while also making a competitive offering for our core or coach customers, which includes a combination of low fare and a great product. We think that's a great niche.

We think that's a niche that most customers wanna be in, and so we feel very confident that we have the right plan to continue to serve this market.

Andrew Didora
Senior Equity Research Analyst, Bank of America

That's great. Thank you for your thoughts.

Conor Cunningham
Director and Senior Equity Analyst, Melius Research

Hey, everyone. Thank you. When you think about 2023, what do you think is the best opportunity for outsized revenue production? Like, so historically, I think pre-pandemic you would think that there's JetBlue had a bunch of levers that would generate above average unit revenue performance. Just curious if there's anything else that's out there that could, juice those numbers higher. I know you spoke to loyalty, but is there anything else that you're thinking about into next year?

Robin Hayes
CEO, JetBlue Airways

Thanks, Conor. This is Dave. I'll take that one. As we look ahead to revenue levers for next year, a lot of it is the continued strong performance of the initiatives that we've already outlined, things like the very strong growth we're seeing in loyalty, as well as in JetBlue Travel Products. I do wanna go deeper on a couple of them, though, that we haven't talked about yet. One is our customer segmentation strategy, which has really seen excellent buy-up with customers choosing premium leisure products. Things like Mint is having a RASM improvement about 10 points better than the core system. You'll see next year all of our Airbus A320 family deliveries will come with a Mint configuration given the strength we've been seeing there.

Also within the core cabin, seeing very strong buy-up numbers to our Blue and our Blue Extra fare. It's now well above 50%, which is really strong and has made a lot of progress the last year or two. Very pleased there. Secondly, the Northeast Alliance, we're thrilled to be growing this area, to be offering more choices to customers and more low fares, and we're seeing our customer response there really pick up. For example, in the Q3, our revenues and profit margins in the NEA accelerated more quickly than the rest of our network. We're seeing really good codeshare growth, sort of quarter-over-quarter and remain above our targets there. The corporate response is really improving.

As our seamlessness continues to improve and our loyalty benefits roll out, we're seeing more corporations booking the codeshare. We're seeing some additional accounts signed because of the NEA. Then lastly, and this really points to the future stickiness, our co-brand card account growth in the NEA geographies has been faster and greater than the non-NEA geographies. We think really continuing to execute and ramp up these revenues initiatives that we've been speaking of should help give us a good tailwind as we go through 2023.

Conor Cunningham
Director and Senior Equity Analyst, Melius Research

Okay, that's helpful. Then on the buckets of your structural cost program, I'm just curious on what's taken hold a lot quicker than you would have expected, and then maybe what's your biggest focus into next year, as we start to work through that. Thank you again.

Ursula Hurley
CFO, JetBlue Airways

Thanks for the question. We've started to see meaningful progress in our enterprise planning, and as a reminder, what we're doing here is optimizing how we're building schedules around our existing work rules, and we're planning smarter, and we're building more resilient pairings. We're collectively identifying any hidden inefficiencies, and we're reducing structural operability risks. In the sequential improvement between Q3 and Q4, we've actually seen a point of improvement associated with our enterprise planning work. That is going to continue to ramp up as we enter next year. In addition to that, we're also going to make meaningful progress on our maintenance opportunities entering next year. We move to a phase in which we're retiring airplanes, and so we've strategically been making decisions on what level of investments we do or do not make in certain airframes and engines.

Next year you will continue to see enterprise planning benefits, as well as maintenance benefits. In addition to that, as I mentioned in my remarks, we have actually started the retirement of our E190 airplanes. We actually have sequential savings between Q3 and Q4 associated with that, and that will continue to ramp up. As a reminder, in 2023, we've assumed the structural cost program will deliver between $60 million and $80 million, and the E190 retirements will drive $45 million of savings next year. I wanna reiterate. In terms of structural costs, those are structural savings that will carry through. In regards to the E190 retirement, think of these as one-time cost avoidance items.

The $75 million isn't necessarily run rate, but it's one-time savings that will be achieved over the next 2 years.

Conor Cunningham
Director and Senior Equity Analyst, Melius Research

Great. Appreciate it. Thank you.

Duane Pfennigwerth
Senior Managing Director, Evercore ISI

Hey, thanks. I think a piece of the CASM guidance improvement sequentially is peeling back on reliability investments that you made over the summer. I wondered if you could just expand on that a little bit. What specifically are you loosening and what are you seeing that gives you confidence to do that? Or is it really just a function of it's a less peaky time and there's more slack in the system which enables you to do it?

Ursula Hurley
CFO, JetBlue Airways

Thanks, Duane. Between Q3 and Q4 we are peeling back 2.5 points of summer investments and the majority of that is related to internal and external labor. As you recall, we are operating in somewhat of a challenging environment throughout the network given ATC delays, and so we naturally built a level of resiliency into our planning around labor to ensure that we can deliver and operate. Joanna, I don't know if you have anything else to add.

Joanna Geraghty
President and COO, JetBlue Airways

Yeah, a couple of things maybe. I think the biggest investment we made this summer was pulling back the schedule. I think, as you see Q3 to Q4, we're adding more capacity back into the schedule. I think that's showing some of these investments have paid off. In terms of things that we're peeling back, obviously slowing the pace of hiring across our in-flight and airport teams. We're actually in some cases offering some rest and relaxation programs this fall, which is more of a trough, which is a great place to be given where we were, a year ago on sort of a higher framework. The other piece is pilots, which I mentioned before.

We're actually seeing even Q3 to Q4 a slight ease up on some of our reserve levels. We will continue to plan to have greater reserves in 2019, but I would not expect 2023 to have as high a reserve level as 2022. You'll see, I think, some meaningful improvements there over time. We are being careful though because the ATC environment remains fragile. The FAA has been a great partner, bringing a ton of transparency around what they're seeing in terms of staffing challenges. We know N90 is particularly challenged, and we don't think this is going to course correct in the next few months.

We are working closely with them to ensure that we are aligned in our planning assumptions and what we expect to see how they handle some of these programs and some of the irregular operations days. Continuing some investments there, but there remains opportunity in pilot reserve levels.

Dave Clark
Head of Revenue and Planning, JetBlue Airways

This is Dave. Duane, one thing I'll note as well is our aircraft utilization on a year over three basis improves several points as we move from Q3 to Q4. That helps as well and we'll continue to see that in 2023 as we continue to ramp back towards our pre-COVID utilization.

Robin Hayes
CEO, JetBlue Airways

Duane, it's Robin. You're going to win the award because you're the only person so far to get four leaders to answer your question.

Duane Pfennigwerth
Senior Managing Director, Evercore ISI

It's a very comprehensive answer which is appreciated.

Robin Hayes
CEO, JetBlue Airways

I do think that, we're confident. First of all, you're going to see more of us buffer the peaks more in future years as well, right? We're not going to go back to where we were in 2019. If we think about pilots, Joanna talked about that. If we look at sort of November, for example, we're gonna have about 14% more pilots flying about the same capacity than we did in 2019. It's still a significant step up. What we don't know fully is, we know we will unpeel those investments over time.

What we don't quite know is how quickly we can do that because it's gonna be very driven by, as Joanna said, the external environment and some of the issues that we've seen this year. Clearly there's a significant opportunity there to reduce costs as we unpeel it? If I was to take a sort of a crystal ball into next year, as Joanna said, we will have lower crew reserve coverage than we had this year, but we won't be back to 2019 levels. I just don't know yet, until we get into planning cycle, how big a step back down that will be.

Duane Pfennigwerth
Senior Managing Director, Evercore ISI

Well, thank you for that comprehensive answer. I do have a quick follow-up, hopefully quicker. Just with respect to, routes as you build out LaGuardia, right? As have markets that maybe you historically served from JFK and now you've built that out from LaGuardia, has anything surprised you in terms of, very different demand set, very different pricing? Are there markets that look, in essence, completely different from LaGuardia?

Dave Clark
Head of Revenue and Planning, JetBlue Airways

Thanks, Duane. This is Dave. I'd say there's nothing that has completely surprised us or looked a lot differently than we thought, but we've certainly been learning a lot the past several months here, especially since LaGuardia went up to 52 flights a day in July. The team is sort of constantly reworking the capacity plan and the schedules so that not only does this, this capacity naturally improve as it ramps over time, but that we accelerate that improvement and raise the ceiling by improving the schedule to more closely align with customer demand. No big surprises, but lots of tweaks and refinements that we'll be rolling out over the next, months and year to continue to improve our New York performance.

Duane Pfennigwerth
Senior Managing Director, Evercore ISI

Thank you.

Helane Becker
Managing Director and Senior Research Analyst, TD Cowen

Thanks very much, operator. Has the change in IATA designation for Newark changed the way you have to respond to the government on the NEA alliance?

Robin Hayes
CEO, JetBlue Airways

Hi, Helane. I'll take that. No, absolutely not. The change that IATA has or might propose or has made really relates to fare construction only. It, doesn't relate to what we call sort of multi-airport city codes. If you go into a GDS, if you go into Expedia and, type NYC, you're gonna get all airports come up, including Newark. Everyone who lives or works in New York clearly knows Newark is part of the New York airport system managed by the same authority as LaGuardia and JFK. We see customers move between those airports pretty regularly as well.

No, it has not. I mean, no impact on the NEA, but also no impact on JetBlue's business or any other airline's business.

Helane Becker
Managing Director and Senior Research Analyst, TD Cowen

Thank you. That's very helpful. Then just a point of clarification, in terms of aircraft in and aircraft out, can you just say of the 22 aircraft you're planning for next year, what % are replacement and what % are growth?

Ursula Hurley
CFO, JetBlue Airways

Helane, next year we're expected to take delivery of. Well, contractually, we're supposed to take 18 A220s. Our planning assumption is that we take 14, so you can consider those replacement. We're contractually retiring 6 E190s. Of the 30 that we own, we will also be retiring some of those as well. In summary, the 14 airplanes A220 that we take next year, the margin-accretive aircraft that we take next year, will be replacement.

Helane Becker
Managing Director and Senior Research Analyst, TD Cowen

Okay. Thanks for your help.

Michael Linenberg
Managing Director and Senior Airline Analyst, Deutsche Bank

Good morning, everyone. Hey, Ursula, just a question on CapEx, the $1 billion this year, just to remind us, that's predominantly airplanes, and that's paid out of cash. Your $1.5 billion-$2 billion of CapEx that you sort of guided to earlier on the call, is that presumably that's gonna be a mix of cash and debt given the size? I guess as an add-on, have you gotten actually any commitments for aircraft finance for aircraft that are coming in 2023?

Ursula Hurley
CFO, JetBlue Airways

You're correct, Mike. The $1 billion this year will be completely funded by cash. The estimated CapEx range next year of $1.5 billion-$2 billion. None of that is currently financed.

Michael Linenberg
Managing Director and Senior Airline Analyst, Deutsche Bank

Mm-hmm.

Ursula Hurley
CFO, JetBlue Airways

We're going through the 2023 planning process at the moment, and so we'll share color with you in January around the baseline assumptions between cash and financing.

Michael Linenberg
Managing Director and Senior Airline Analyst, Deutsche Bank

Okay, great. That's helpful. This is a question, I don't know if it's Robin or Joanna. Just the news out a week or two ago, Delta making an investment in Joby. I read somewhere something about an exclusivity, and I know that you guys also have an investment in Joby. Does that preclude you from doing anything with them down the road? I'm not sure if it was like geography specific or airport specific, the exclusivity. Just any comments. I know I'm sort of jumping ahead a few years.

Robin Hayes
CEO, JetBlue Airways

Yeah, no, hi, Mike. I'll take that. No, I mean, we were an early investor in Joby. We had a great partnership with them, really appreciated seeing that business grow and develop. The partnership they announced with Delta does provide a exclusivity period of 5 years. I think we're very focused right now on executing the initiatives that we have.

Michael Linenberg
Managing Director and Senior Airline Analyst, Deutsche Bank

Mm-hmm.

Robin Hayes
CEO, JetBlue Airways

We're very focused on getting the Spirit transaction done because this is a very important strategic priority for our airline. Our JTV subsidiary has, dozens of investments and ventures, and we have many opportunities across the spectrum there.

Michael Linenberg
Managing Director and Senior Airline Analyst, Deutsche Bank

Yeah, that's what I thought. All right, great. Thanks. Good questions.

Christopher Stathoulopoulos
Senior Equity Research Analyst, Susquehanna International Group

Good morning. Good morning, everyone. Robin or Ursula, could you give a little bit more color on the modest aircraft delays that you mentioned in your prepared remarks for next year? Is that 5 or 7? Do you think that you can still grow capacity mid- to single-digits% with the modest delays? I guess said another way, if it's easier to just answer it this way, could you fly the schedule that you're planning for 2023 with the aircraft that you have in the fleet now with the CASMx down that you're looking for? Thank you.

Ursula Hurley
CFO, JetBlue Airways

I mentioned, contractually Airbus is supposed to deliver 29 airplanes to us next year. I think we're all well aware that they're struggling from ramp-up challenges driven by manpower and supply chain. We are seeing delivery delays. We're working hand in hand with them to manage through those. From a planning assumption perspective, contractually, we're supposed to get 29. We're assuming we get a minimum of 22 next year. With those 22 airplanes, we believe that we can deliver the mid- to high single-digit growth rate that we're planning for next year. In turn, we also believe that we can deliver the flat or better CASM ex-fuel. Our utilization continues to be down here in the Q4 by a handful of points. As we enter next year, our fleet-wide utilization, we expect to increase a couple points as well.

Again, we feel confident based on what we know today and the assumptions that we've been working with Airbus on, we can deliver that mid- to high single-digit growth rate.

Robin Hayes
CEO, JetBlue Airways

Yeah. If I can just add to that , we also have the option of delaying retirements if we need to. I think, we're trying to give as much color on 2023 as we can based on what we know today. We accept there is a macroeconomic question mark out there that people have. We're not seeing any signs of concerns around that today, but we also recognize it could be in the future. We will ultimately take decisions next year driven by margin. We also have flexibility to adjust capacity down if that's what we need to do because of the economic environment. We have a lot of flexibility to delay retirements, increase utilization.

We've taken our spare count up significantly this year to de-risk the operation. We'll bring that down next year. Ursula talked about some of the flavor around the delivery date. I think at the end of the day, our capacity is gonna be governed by what we see in terms of the economic environment as we go into next year. Clearly, CASM forecasts are built off the capacity assumption that we're making today.

Christopher Stathoulopoulos
Senior Equity Research Analyst, Susquehanna International Group

Okay, thank you. As a follow-up, Joanna, I saw in your comments you spoke about potential cyclical slowing and some cautious planning around that. What are the key data points you're watching every day with respect to that? An obvious one being, I'm guessing daily bookings, cash intake, but what are some of the more nuanced data points that you believe might signal a slowing? Thank you.

Ursula Hurley
CFO, JetBlue Airways

Yeah. Just to be clear, we didn't signal any cyclical slowing. Quite the opposite, actually. It's very strong. We're not seeing any slowdown. Specifically, we did speak to if there is one down the road, we think we're well-positioned with the number of levers we have to pull, capacity being the largest. We are not seeing any slowdown in terms of underlying demand. In terms of, things we look for, bookings, fare, load, things of that nature. Beyond that, we're not seeing anything in terms of any slowing or signs of it.

Robin Hayes
CEO, JetBlue Airways

Yeah. I think in addition, there's a number of other metrics that we can look at in terms of credit card data is also a good sort of indicator. Again, no concerns at this point. I think, what we're all struggling with here is the economy has grown significantly since 2019. Capacity has not kept up with that growth. If we think about for those of us who have been in industry a long time, GDP and capacity growth was probably one of the, well, the link between capacity and GDP was probably the best correlation you could have. We have a lot of GDP growth that has occurred since 2019.

The question is, if we have a recession, and how much of that that eats into that sort of sort of higher base that we've already got. We continue to see a lot of pent-up demand, people who haven't flown for a period of time. We continue to see very high load factors on days where we haven't historically seen high load factors, which suggests to me there's still, a lot of pent-up demand that we're still eating into.

Christopher Stathoulopoulos
Senior Equity Research Analyst, Susquehanna International Group

Okay. Thank you.

Speaker 16

Oh, hey. Hi, many thanks. Just I wanted to come back on corporate travel. I mean, the 90% recovered from pre-COVID looks pretty good to me. I may be just an idiot, but I mean, perhaps I think conspicuous by its absence is really talking up the corporate travel either in your release or your presentation. Maybe you could run through the thoughts on sort of how you're seeing corporate travel, how it's trending into the current season. Thank you.

Dave Clark
Head of Revenue and Planning, JetBlue Airways

Sure. Thanks, Jamie. This is Dave. I'll take that. We're certainly pleased with the corporate travel trends we've seen in the last 4-6 weeks here. There is still some choppiness, so I don't think we want to completely declare success. It's still being about 90% bookings. It's clearly below the 2019 levels, whereas the rest of our revenue is, up more than 20%. So relative to that, it's still got a long ways to go. We're seeing, a number of things. We're seeing not only the bookings, but the travel obviously, which follows on a few weeks lag.

We actually did have one week earlier this month where we had a higher flown revenue, so higher travel revenue, this year than we did the same week in 2019. That was a new record, which is very helpful. The big thing for us too is, as mentioned before, the NEA is really accelerating for us in the past quarter. We see the lion's share of our corporate happens in New York and Boston. As the NEA ramps up with seamlessness, as we continue to layer in the loyalty benefits, it is very heartening to see how the corporates have responded with additional codeshare bookings, additional accounts.

We feel very good about just the general corporate recovery as well as the NEA benefits that it's driving.

Speaker 16

Thanks very much. Just, I mean, from afar, I'm getting a lot of headlines on your court case, obviously on the Northeast Alliance. I was wondering if you were having any traction in court of the idea that it's not a merger with American Airlines.

Robin Hayes
CEO, JetBlue Airways

Yeah, no, I'll take that. Thanks for the question, Jamie. The court case, the trial is wrapping up soon. I believe that we put on a really compelling case. We have a lot of conviction about the NEA. The consumer benefits are there for everybody to see. Everyone in New York loves having more JetBlue flying. Everyone in Boston loves having more JetBlue flying. They don't wanna go back to how it was. We have a. we're confident. At the end of the day, it's a process. The judge will make the decision. We'll wait to hear on that.

I'm very pleased with the case that our team have put forward.

Speaker 16

All right. Thanks very much.

Daniel McKenzie
Senior Analyst at Seaport Research Partners, Senior Analyst at Seaport Research Partners

Oh, hey, thanks for squeezing me in here, guys. Robin, to put a bow on the revenue cost and utilization comments, for 2023, I'm guessing you could drive a Mack truck through how you're thinking about the business, and what the Street is modeling. You've shared in the past the pieces are in place to drive $3 a share more in earnings at some point. The Street seems to be dismissing that. So I guess the question is, do you continue to have confidence in that outlook ? Given that, yeah, would you say consensus embedding a recession next year, based on what today? And the point, of course, is not really to tell us what's the model.

It's just, again, going back to the conviction in your ability to drive sustainably higher margins from here.

Robin Hayes
CEO, JetBlue Airways

Yeah, no, Dan, I mean, thanks for the question. I mean, we have a lot of conviction, a lot of confidence as we, had a deeper hole than some to climb out of because of COVID , we were in geography that I think everyone accepts was some of the most impacted. We didn't have the diversification in some revenue streams like cargo during COVID that others had. We had a bump this April as we had to pull down capacity to, r eflect, I think, a different planning assumption around some of the external constraints that we made in the system and some of the hiring challenges that we had. Of course, others have also had to course correct. I think we have good momentum now.

We continue to see strong revenue performance, notwithstanding some of the one-off headwinds that Dave and Joanna walked through from Q3 to Q4. Executing on CASM, we have a new structural cost program underway. We have the fleet modernization going on as well. Our revenue initiatives around travel products and loyalty are doing exactly what we said we've been doing for, the last couple of years now, and we're pleased with those. Let's not forget that geographies like New York are still not fully recovered to the same degree as other geographies in the U.S., and we're seeing that recovery now. On top of that, we're seeing all the benefits from the NEA. We have a lot of conviction.

We recognize that confidence has to be earned quarter by quarter on delivering on the results, and that's exactly what we're intending to do.

Daniel McKenzie
Senior Analyst at Seaport Research Partners, Senior Analyst at Seaport Research Partners

Okay. Second question here. Regulatory approval for the Spirit merger by early 2024, I think is key to the messaging. That seems pretty specific. I guess, is that? Are there some outside data points that give you certainty around that? Or is that, simply a legal guess by your counsel? I'm just wondering, from where you sit, is there anything that, what might cause that timeframe to slip?

Robin Hayes
CEO, JetBlue Airways

No, thanks, Dan. No, I mean, I think we laid out a pretty conservative timeline there. I mean, if you look at historically, and previous precedent transactions in this space, they've been, decided more quickly than that. I think we recognize as we've been through this, that this transaction, will face, a lot of regulatory, oversight and overview. We wanted to lay out a pretty cautious timeline and hopefully, beat it. Right now we're not changing anything. We're very excited about the prospect of creating this true national low fare challenger to bring the JetBlue effect to more geographies and more markets and speeding up our organic plans by several, years.

I've been spending quite a bit of time recently down in Orlando and Fort Lauderdale, and there's a lot of excitement down there around this merger. We're very excited to get on with it, but we're gonna fully respect the regulatory process that's underway, comply with the requests that are being made by the Department of Justice, and hopefully get to a regulatory approval as quickly as time permits.

Daniel McKenzie
Senior Analyst at Seaport Research Partners, Senior Analyst at Seaport Research Partners

Yeah, very good. Thanks for the time, you guys.

Thanks, Anthony. That concludes our Q3 2022 conference call. Thanks for joining us. Have a great day.

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