Good morning. Thank you for standing by, welcome to the Madison Square Garden Entertainment Corp Fiscal 2023 Q4 and year-end earnings conference call. At this time, all participants are in listen-only mode. After the speaker's remarks, there will be a question and answer session. I would now like to turn the call over to Ari Danes, Senior Vice President, Investor Relations, Financial Communications, and Treasury. Please go ahead.
Good morning, welcome to MSG Entertainment's fiscal 2023 Q4 and year-end earnings conference call. On today's call, Dave Byrnes, our EVP and Chief Financial Officer, will provide an update on the company's strategy and operations, as well as review our financial results for the period. After our prepared remarks, we will open up the call for questions. If you do not have a copy of today's earnings release, it is available in the investor section of our corporate website. Please take note of the following: Today's discussion may contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Any such forward-looking statements are not guarantees of future performance or results and involve risks and uncertainties that could cause actual results to differ materially from those in the forward-looking statements.
Please refer to the company's filings with the SEC for a discussion of risks and uncertainties. The company disclaims any obligation to update any forward-looking statements that may be discussed during this call. On pages five and six of today's earnings release, we provide consolidated statements of operations and a reconciliation of operating income to Adjusted Operating Income or AOI, a non-GAAP financial measure. With that, I'll now turn the call over to Dave.
Thank you, Ari. Good morning, everyone. Fiscal 2023 was an important year for our company. In April, we began our new chapter as a pure-play live entertainment company following the completion of our spin-off from Sphere Entertainment Co. Fiscal 23 also marked the first full year of events at our venues since the onset of the pandemic, with a busy event calendar demonstrating robust demand for our premier live entertainment offerings. This momentum is reflected in the strong full-year financial results that we have reported today. We are proud of our accomplishments over the past year. As we look forward to fiscal 24 and beyond, we believe we are poised to deliver ongoing growth in our business.
That includes increasing venue utilization, driving growth in per-event revenues and profitability, building on the enduring success of the Christmas Spectacular, growing our sponsorship business, and expanding our premium hospitality offerings. At the same time, our capital allocation strategy remains focused on debt paydown and opportunistically returning capital to shareholders. In fact, since the completion of our spin-off, we have already reduced our Class A shares outstanding by approximately 6% by repurchasing shares from Sphere Entertainment. With our valuable portfolio of assets and established presence in an industry with strong fundamentals, we are confident in our ability to generate significant long-term value for our shareholders. Now, let's review our key operational highlights from the past year.
After 3 fiscal years impacted by the pandemic, we were pleased to host a full calendar of events at our venues in fiscal 2023, featuring a wide array of live entertainment and marquee sporting events, as well as the 89th year of the Christmas Spectacular. We've welcomed over 5.5 million guests at nearly 900 events this past year, which reflects a robust supply of live entertainment, as well as strong demand from consumers for shared experiences. That included a record number of concerts this fiscal year at both The Garden and Radio City Music Hall. Across all our venues, the majority of concerts, including in our Q4, continued to sell out. In fact, the aggregate number of tickets sold to concerts at our venues in fiscal 2023 were at record highs, which helped drive total event-related revenues above pre-pandemic levels.
Consumers have also continued to demonstrate their willingness to spend on experiences in our venues they find valuable. This includes food, beverage, and merchandise, where we saw per caps spending finish over 10% higher than last year's results, which, if you recall, were above pre-pandemic levels by a double-digit percentage. As we look ahead to fiscal 2024, we see no signs of this business slowing down. In fact, as we remain focused on increasing utilization across our venue portfolio, we are currently projecting a low double-digit percentage increase in events in our bookings business. This is particularly notable when comparing to fiscal 2023, which benefited from a number of rescheduled concerts due to the pandemic.
This reflects our expectation of another robust slate of concerts, as well as a more complete return of family shows and special events, two categories whose recovery has lagged coming out of the pandemic. We're also looking forward to welcoming the Knicks and Rangers back to The Garden next month for the start of the preseason under our long-term arena license agreements with MSG Sports. For fiscal 2024, the cash component of the arena license fees that we receive will be approximately $43 million and will continue to grow 3% each and every year through fiscal 2055. Through these agreements, we also benefit from additional revenue and profit sharing from sponsorship, signage, suites, food, beverage, and merchandise sales related to the Knicks and Rangers.
With how well the teams performed last season, including playoff appearances from both, we expect to see growth in these revenue streams in fiscal 2024. Another area where we will look to build on this past year's momentum is the Christmas Spectacular. During fiscal 2023, the production generated over $130 million in revenue for our company, the highest in its 89-year history, with approximately 930,000 tickets sold and record ticket yields, a testament to the enduring appeal of this holiday tradition. As both demand and tourism make a more complete return post-pandemic, we believe we have the opportunity to drive higher sell-through, as well as increase the number of shows over time. To that end, we are currently on sale with 185 shows for the upcoming holiday season, compared to 181 shows this past year.
We will also continue to focus on growing the Rockettes brand more broadly, including through social media, which enables us to forge stronger, more direct connections with fans throughout the year and opens up potential ancillary revenue opportunities. Turning to marketing partnerships. In fiscal 2023, our business exceeded pre-pandemic levels as we saw continued demand from corporate partners for our entertainment brands. We were pleased to reach renewal agreements this past year with signature partners Verizon and Spectrum, while also expanding our roster through multiyear agreements with new partners such as Hub International, a leading global insurance brokerage firm, and QVC, which became the presenting partner of the Christmas Spectacular. This same holds true for our premium hospitality business, which also exceeded pre-pandemic levels this past year, driven by strong renewal and new sales activity.
Given the strong demand we continue to see for corporate hospitality, this year we will be introducing 2 new event-level suites at Madison Square Garden. This is in keeping with our goal to enhance and expand our premium offerings to create new monetization opportunities for our business. As we look to fiscal 2024, with the majority of our suites under multiyear agreements, along with new premium hospitality offerings, I'm pleased to say we expect another year of growth in this area of our business. I'd like to now turn to our financial results for the quarter, as well as guidance for fiscal 2024, and then close with a discussion of our capital allocation priorities. With respect to our fiscal 2023 Q4, there are a number of factors which cause our financial results to not be fully comparable with the prior year quarter.
For example, we reported revenues of approximately $148 million, a decrease of $30 million as compared to the prior year quarter. This decrease primarily reflects the absence of the Boston Calling Music Festival, which we sold earlier in the fiscal year. Fewer Knicks and Rangers regular season games, mainly due to the timing of the NHL season in the prior year, and to a lesser extent, fewer playoff games in the fiscal 2023 Q4, and the impact of the termination of our advertising sales representation agreement with MSG Networks. These items, which are not indicative of the underlying strength in our business, were partially offset by robust growth in bookings, primarily driven by a higher number of events held at our venues. Q4 AOI decreased by $20 million to a loss of $1 million.
This decrease reflects a $14 million year-over-year increase in SG&A expenses, as well as the impact of lower revenues. I'd note that Q4 SG&A expenses are also not fully comparable on a year-over-year basis. Results for the entire prior year Q4 are based on carve-out accounting and do not reflect all of the SG&A expenses we would have incurred had we been a standalone company for the entire period. In comparison, the fiscal 23 Q4 reflects the company on a standalone basis after April 20th, the date of the spin, through the end of the quarter. With respect to fiscal 2024, we continue to see strong demand for our portfolio of live entertainment assets and currently anticipate broad-based growth across all key areas of our business.
We expect to generate revenues of between $900 million and $930 million, and AOI of between $160 million and $170 million. Moving on to our balance sheet and capital allocation priorities. As of June 30th, we had approximately $76 million of unrestricted cash, and our debt balance was approximately $659 million, which includes the repayment of $10 million on our revolving credit facility during the quarter. Our year-end cash balance also reflects our repurchase of approximately 840,000 MSGE Class A shares for $25 million, which occurred concurrently with a secondary offering of our shares in late June by the selling stockholder, Sphere Entertainment.
Subsequent to the end of the quarter, we lent $65 million to Sphere Entertainment through the delayed draw term loan facility, which was put in place at the time of our spin-off. Earlier this month, Sphere Entertainment repaid the entire loan balance, including accrued fees and interest, by delivering approximately 1.9 million MSGE Class A shares to us, which served as an efficient buyback mechanism.
In the short time we have been a standalone public company, we have reduced our Class A shares outstanding by approximately 2.8 million shares, or 6%. On a go-forward basis, we continue to expect to generate significant free cash flow, which is underscored by the following expectations: approximately $160 million-$170 million in fiscal 2024 AOI and growing over time, estimated net interest payments in fiscal 2024 of approximately $45 million-$50 million based on current market rates, minimal cash taxes through fiscal 2026, and capital expenditures that are primarily maintenance-related. In terms of capital allocation priorities, we remain focused on paying down a portion of our debt balance, and we'll also continue to look to opportunistically return capital to our shareholders.
We have $160 million remaining under our current buyback authorization, following our $25 million share repurchase in June and the recent $65 million delayed draw term loan repayment. In summary, we are proud of our performance in fiscal 23, delivering another year of unforgettable live experiences to our millions of guests. We now look ahead to our first full fiscal year as a standalone company with strong momentum in operations, numerous opportunities for growth, and enhanced strategic and financial flexibility, all of which leaves us confident in our ability to drive long-term shareholder value. With that, I will now turn the call back over to Ari.
Thank you, Dave. Operator, can we open up the call for questions?
Certainly. At this time, I would like to remind everyone, in order to ask a question, press Star, then the number 1 on your telephone keypad. Your first question comes from the line of David Karnovsky from JP Morgan. Your line is open.
Hi, thank you. David, when you, when you look at The Garden specifically, you know, how do you think about your ability to drive higher venue utilization, you know, kind of beyond this upcoming fiscal year? What specifically do you think you can accomplish on residencies and multi-night runs? Then just separately, last quarter, you gave, I think, standalone company revenue guidance at $835 million-$845 million, and I think AOI was $145 million-$155 million. Just to clarify, can you say how you performed against those targets so we have the right base for fiscal 2023? Thank you.
Sure, David. I'll, I'll take your second question first. The on the standalone guidance that we put out earlier this year for MSG Entertainment, results finished, revenue was on the high end of the range, and, and AOI was right around the midpoint of the range. Then on your second question regarding utilization, I know you're focused on the Garden. I'd start by saying we're, you know, we're optimistic about our outlook for our bookings business, both, both near term and, and long term. As I, I mentioned earlier, we're currently projecting a low double-digit % increase in events in our bookings business for fiscal 24, and, and that includes growth in events at the Garden as well as across our theaters.
This growth is particularly impressive because we're, we're up against a tough comp, with fiscal 2023 benefiting from a number of rescheduled shows from the pandemic, which is a point that's, that's, that's important there. Stepping back, we have a terrific long-term track record of increasing the number of concerts at our venues, including The Garden. Since 2015, which was the first year following The Garden's renovation, we've had mid-single-digit annual growth in the number of concerts here at The Garden, as well as across our other venues. As we think about growing our bookings business on a go-forward basis, increasing venue utilization continues to be an important opportunity for us.
For some context at The Garden, we hosted over 130 bookings events at The Garden this year, plus 96 Knicks and Rangers games. You know, that total is 230 events, which clearly indicates that there remains utilization upside at The Garden. We expect to benefit in future years from our, you know, continued industry growth as an increasing number of artists and acts continue to go on tour. We'll continue to leverage our industry relationships to identify new events, including potential residencies and additional marquee sporting events. We'll continue to be creative in the ways, you know, we look to maximize our utilization, including multiple event types per day, while, of course, weighing, you know, what makes the most strategic and financial sense for the company.
With the Garden being our largest venue and most economically significant, we see increasing innovation as an important opportunity, and we're confident in our ability to continue to grow the business.
Thank you.
Your next question comes from the line of Brandon Ross from LightShed Partners. Your line is open.
Hey, thanks for the questions. I guess in that last answer to David, you spoke a lot about the potential for event growth, but you haven't really said anything on this call about growing per event revenue. Do you expect to grow the profitability per event, and what are the levers to do that?
Sure. Thanks, Brandon. Certainly growing per event revenues and profitability is, is, is a key focus of ours. If you, if you look at the Christmas Spectacular, just taking this past holiday season, our, our sell-through rate was in the mid-80s. We expect to increase sell-through over time, including as, as tourism makes a more complete return here in New York. We also believe there's ticket price upside as we continue to get smarter about dynamically pricing our inventory, and as we work to reduce discounting. Yeah, there, there aren't any material incremental costs, you know, to us from higher sell-through or ticket prices, so most of, of these benefits would fall to the bottom line.
In terms of our, our overall booking business, we generate revenue, as you know, in a number of different ways, including the rent we charge to use our venues, ticketing fees, and food and beverage and merchandise sales. We see upside over time across all of these components on a per event basis. Part of this is based on our expectations for higher sell-through across our concert business, where we're pursuing a number of strategies to continue to drive increases over time. We're focused on maximizing guest experience at our venues, and, you know, we're always exploring innovative ways to use technology to improve this experience, whether it's through ticketing, next-generation audio, or introducing new ways for our guests to buy food and beverage merchandise, which also benefits our per caps.
We're also focused on enhancing our marketing efforts to better cross-promote across all of our assets and brands, including continuing to develop a deeper understanding of our customers, including leveraging our, our growing database of millions of customers. We, we see continued upside on a per event basis, you know, and our-- on our expectations around general ticket prices, price increases, in the industry, which would have a positive impact on our rental and ticketing fees. With all this in mind, and certainly driving increases in per event revenue and profitability is an important aspect for our company's growth strategy.
Okay, and then may as well ask the elephant in the room question. There's been a lot of talk about Penn, the Penn Station renovation the past few months. Can you just give an update on any discussions there, and how MSGE might benefit if something did proceed?
The... We're, we're obviously invested members of the, of the community here, and, and we're, we're deeply committed to improving the Penn Station and improving Penn Station and the entire surrounding area. We will continue to collaborate closely with, with all of, of the various stakeholders to continue to advance, advance this goal. Within your question, there's always the, the, the question of, of the theater and, and the, and the noise around the sale there. With regard to that, we will continue to pursue all options that make strategic and financial sense. On, on the sale, we, we don't have anything specific to share today.
Got it. Thank you very much.
You're welcome.
Your next question comes from the line of Stephen Laszczyk from Goldman Sachs. Your line is open.
Hey, great. Good morning. Maybe just a follow-up on the Christmas Spectacular for David. I think you mentioned, you know, the group market coming back nicely. I'm curious if you see upside to the 185 shows that you currently have on sale for this year. Maybe a part of that, I believe groups, you know, typically come in at a lower average ticket price. How should we be thinking about the puts and takes of, of pricing for the Spectacular in 2024? Is it still possible to grow revenue per show, even as group demand comes back more fully?
Sure, Steven. Just stepping back, quick reminder, right? We saw record high revenue for the production this year, over 930,000 guests across 181 shows. For this upcoming holiday run, we're currently on sale with 185 shows. That'll run from November 17th through January 1st. While we're still early in the sales cycle, ticket sales are up over 40% compared to the same time last year, with only the additional four shows on sale. This increase at this point is being fairly equally driven by both group sales and individual ticket sales. As you mentioned, the increase in group sales is particularly encouraging because this category has seen somewhat of a lagging recovery coming out of the pandemic.
Then for individual sales, that increase being driven by both domestic and international tourists, as tourism continues to make a more complete return post-pandemic. We're also seeing growth in individual sales among local residents. With regard to your ticket pricing piece, you, you've, you've heard me mention, you know, we, we believe there's, there's upside over time as we work to, to more effectively price our inventory. For this fiscal 2024, our effort is, is to balance ticket pricing with our goal of continuing to drive higher sell-through. With, with strong signs of demand from all segments, we're growing more confident, you know, in, in our opportunity to drive higher sell-through during this upcoming holiday run.
Great. Thank you.
You're welcome.
Your next question comes from the line of Ben Swinburne from Morgan Stanley. Your line is open.
Thanks. Good morning.
Two questions, I guess. First, Dave, can you talk a little bit about the guidance for 2024 on the, on the revenue side? You know, we're not, we don't have a lot of long experience with guidance from MSG, and I think we're trying to get a sense for kind of your visibility, particularly in the booking side, sort of how much of the year do you have a line of sight on? You know, what sort of the range of outcomes, some of the puts and takes. What would be appreciative if you could give us some color there?
Sure. Visibility. In terms of concerts, at this point, we have visibility into, you know, call it roughly over 70% of our bookings goal or target for the year. This would reflect almost 90% of the goal at The Garden, and that's because typical bookings lead time is longer at The Garden, roughly 6-9 months out. At our theaters, we're more in the two-thirds of the way through our goal, because the theaters have a slightly shorter lead time, call it 3-6 months.
As far as other areas of our bookings business, we, we recently went on sale with 56 Cirque du Soleil holiday shows, both at The Theater at MSG and in Chicago, which reflects, you know, more than two-thirds of our annual goal for family shows. With regard to special events, at the bulk of our special events, business takes place in the Q4, so it is a little early here, but while early, we're already seeing encouraging signs for, for special events compared to last year. Strong inter-interest from corporates, upfronts, award shows. Lastly, for marquee events, we're expecting another robust year for college sports and boxing. We recently announced the annual Jimmy V Classic at The Garden, which takes place in December.
Overall, we're feeling really good about our bookings calendar for fiscal 2024, you know, as we sit here today.
That's very helpful. I, I probably should have started by thanking you for the guidance and the investor deck. It's helpful disclosure. My follow-up is really on the per cap strength, which, for anyone who's been at The Garden has probably personally experienced it at the merch stores. You know, we, we have seen some softness in places like theme parks and other areas of consumer spending that kind of surged out of the pandemic and then have kind of normalized and even gone backwards a little bit.
I know you're not seeing it, but I just love, given your experience in the business, if you could talk about whether, you know, you're looking out for that as you move through this year and the comps get tougher, or do you think there's something unique about what consumers are experiencing in your venues that suggest, you know, there's sort of an underlying secular tailwind to the consumer spending growth on, on F&B and merch and things like that? Thank you.
Got it. First off, we are, we're not seeing any slowdown. Our, the trends have been really strong for us and continue to be that, exactly that. We continue to feel really good about demand in 2024, as you've mentioned, that's reflected in our guidance. For, for us specifically, we're not seeing any signs of consumer slowdown. If you just look at July, it just for the first month of this fiscal, compared to July of last year, you know, we saw increases in the number of tickets sold to our concerts and higher F&B and merch per cap spending. Trying to think what else, you know, we could add. The putting recent data, there's been strong number of sellouts.
Some of our recent sellouts in June and July have been, have been very strong. Dave Chappelle, the Eagles, The 1975, Matt Rife, if John Oliver and Seth Meyers, amongst others. We mentioned the Spectacular is up 40% compared to last year. Our, like, very generally, the early indicators for us continue to be really positive for 2024, and we're, we're not, we're not really seeing any slowdown in terms of consumer demand or, or spend.
Great. Thank you so much.
You're welcome, Ben.
Your next question comes from the line of Devin Briscoe from Wolfe Research. Your line is open.
Thanks. I have a couple of questions on margins. Inflation is slowing, and some of your peers have talked about cost per fan trending down year-over-year at indoor music venues. I'm curious if you're seeing a similar improvement in expense trends, and if you could help us think through the puts and takes to margins in 2024. Related to that, what kind of incremental margins should we be thinking about, and is there a margin level that you're targeting longer term?
Sure, Devin. Over the long term, we, we do feel AOI margin improvements are a real opportunity for us. This reflects a number of important components. We, we first, first, we expect strong multi-year growth across key revenue categories for us: bookings, the Christmas Spectacular, suites, marketing partnerships. Each of these carry attractive contribution margins for us. On your question on direct expenses, you know, we did see some pressure coming out of the pandemic and in venue labor, in F&B cost of goods, you know, a lot of those have largely subsided. And we're doing everything we can. We've implemented recent, you know, technologies to help reduce our operating costs while still, you know, providing, you know, an improved guest experience. Digital ticket scanners, self-checkout terminals, things along those lines.
On the SG&A side, we feel our overhead that we currently have in place is sufficient to support the continued growth in our business. This creates the opportunity for operating leverage and margin expansion for us over time. If you look at our guidance for 2024, it implies robust underlying growth in revenues and AOI for the year, but no significant change in margin per se. There are some important facts to consider there. First, we have two significant non-recurring events to grow over in 2024 versus 2023. We had the NCAA Regionals in 2023 and the League of Legends World Championship. Both of those were very profitable events for us.
In addition, our 2024 guidance includes the impact of our new corporate office lease, which runs through 2046, and we're required to straight line the rent expense over the term of the agreement as compared to the actual cash outlay, which will lag the rent expense for some time. It's a notable year-over-year increase in rent expense. If you take these items together, it's roughly $20 million of headwind in AOI for us in 2024. Normalizing for these items, our underlying AOI growth for fiscal 2024 is even more robust and really reflects the inherent operating leverage that we have in our model.
Thanks. As your cash balance grows, beyond returning capital to shareholders through debt paydowns and repurchases, how big of an appetite do you have for M&A?
We, you know, we always evaluate opportunities that make strategic and financial sense for us. You know, right now, we're not currently planning to acquire any additional venues or, or other entertainment properties. We're currently focused on the venues we, we have in our portfolio and, and maximizing their utilization and profitability. Thanks, Devin. Thanks, Devin. Operator, we'll take one last call.
Your final question comes from the line of David Joyce from Seaport Research Partners. Your line is open.
Thank you. Dave, could we drill down some more on the topic of residencies? I was wondering how that's shaping up by the various venues in your portfolio. How should we model the range of number of events per artist going forward? Finally, related to residencies, are there operational efficiencies from booking these? If you could just help us think about the economics from this aspect, that would be helpful. Thank you.
Sure, David. We're, we're in discussions with a number of acts for potential residencies at all of our venues. We're seeing that the appetite for, for residence, residencies from artists is growing considerably. For them, residencies mean less travel and less wear and tear on the band. We're also seeing increased demand as, as artists and promoters recognize that they can play our venues for an extended period of time and, and, and sell out over the run. Just a few examples, in, in recent weeks, we hosted Phish for 7 nights at The Garden and Ali Wong for 6 nights at the Beacon. Ali Wong is, is one of several comedy residencies that we have slated for fiscal 2024.
Matt Rife's set for 6 shows at Radio City in February. Trevor Noah, 9 nights, planned at the Beacon in October. I'd also add one of our our, our strengths is our, our, clearly our great relationship with artists and management. We'll continue to, to leverage these relationships to attract top talent to our venues for more exclusive, recurring program, with, again, the goal of, of increasing utilization across our venues.
Great. Thank you very much.
You're welcome.
This concludes our question and answer session. Mr. Ari Danes, I turn the call back over to you for some final closing remarks.
Thank you all for joining us. We look forward to speaking with you on our next earnings call. Have a good day.
This concludes today's conference call. Thank you for your participation. You may now disconnect.