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Citi 2023 Global Technology Conference

Sep 7, 2023

Ygal Arounian
Director of Internet Equity Research, Citi

Thanks for joining everyone. Most of you probably know by now, it's Idan Rinon on the Citi Internet team. Really excited to have Match Group's President and CFO, Gary Swidler, with us today. And digging the story. Thanks for joining.

Gary Swidler
President and CFO, Match Group

Yeah, thanks for having us.

Ygal Arounian
Director of Internet Equity Research, Citi

Before I start, I'm just gonna read Match's disclosures. So, during this presentation, during the question and answer session, we may discuss our outlook and future performance. These forward-looking statements may be preceded by words such as we expect, we believe, we anticipate, or similar statements. These statements are subject to risks and uncertainties, and our actual results could differ materially from the views expressed today, so these risks have been set forth in our periodic reports filed with the SEC. So with that said, not gonna surprise you or anyone else, we're gonna start with Tinder. It's been about a year since the turnaround efforts there. You know, we've seen a revamped product roadmap, pushed out some significant pricing optimizations, kinda undergone a, I guess, what I'd call your first true marketing campaign.

You know, we'll touch on all those in more detail, but just at a high level, where would you say Tinder is on that turnaround trajectory, and what does the timeline look like?

Gary Swidler
President and CFO, Match Group

Look, I feel like we've made great progress. It's been a lot of work. There's a lot to do. You know, the change in the team has really worked. The improvement in the organizational dynamics and the culture of Tinder has definitely started to take hold, so you know, that sets the right foundation. So I feel very good about that. I know everyone kind of skipped ahead from there to the next thing and the next thing after that, but getting the right foundation, getting the right team, getting stability has all been critically important. So I just wanna kind of, you know, acknowledge that I feel like that's happened.

And then from there, you know, the revenue initiatives that were planned for this year, which I would consider kind of things that should have been done and were clear that they needed to be done, have been done, and so the revenue trajectory feels like it's in good shape, for 2023, which has enabled us to really focus on things for 2024, improving top of funnel, getting the marketing campaign out, and those things have also started to pay dividends. You know, you mentioned the marketing campaign. I think, turning around perception, improving perception, getting more women interested in the product, those were all critical to-dos. They've also started to take hold. And so, you know, I feel like we've made great progress in a relatively short period of time. But that being said, there's still a lot to do.

We need to see the top of the funnel stronger. We need to see, you know, other product initiatives take hold. We've got a lot planned for the fall, so that'll be important as we make the turn into 2024 to see kind of what momentum we build from these product initiatives. So, you know, we're in the middle of doing things, I would say, but the progress has been good so far, and the trajectory that we're on is good, and so, I feel very good about it.

Ygal Arounian
Director of Internet Equity Research, Citi

Okay. We'll talk about all those things. Just before we do, let's just talk about the components of growth and the confidence level for Tinder in 3Q and 4Q. So there's a couple of elements going on with the pricing, and then the payers. You're guiding to see improvements in 3Q and then even more in 4Q, so getting to solid double digits. So just talk about the components and if there's any more color you could add around what double digits, solid double digits is.

Gary Swidler
President and CFO, Match Group

Yeah, I mean, you know, we set a goal about a year ago to say that we needed to hit double digits, 10% growth by Q4 from a revenue perspective, and we're clearly tracking to do that. Q3 looks in good shape, and I think we'll be where we need to be in Q4 as well. So I feel good that we're gonna hit our key financial metric, revenue, which is the thing we manage the business to, and that we, you know, provide the outlook on, and we're going to hit that. And we're gonna hit it probably a quarter earlier than we thought. We thought it'd be Q4, we'd get to 10%. You know, I think we're probably tracking to about a quarter earlier.

So that's all great, and you know, a lot of it is revenue per payer driven, because a lot of the initiatives have been focused on pricing optimizations and on rolling out weekly subscription packages, both of which have worked very well, especially in the US, on the price optimization side and globally on the weekly subscriptions. And so the revenue is there, and the revenue momentum is there, Q3, Q4, and then that should carry as well into 2024. So that's all critically important. You know, when you ask about the turnaround, you know, you wanna see the revenue and the financial metrics pick up, and we're clearly seeing that. And so that all feels very good.

You know, the part that still needs work is to address the top of the funnel, which is affecting the payer numbers, as well as all the variability that we've introduced by making these pricing changes, introducing weekly subscriptions, et cetera. So, you know, we're not dealing with the level of year-over-year payer growth that we wanna see. You know, probably down mid-single digits, Q3, Q4. I think it will start to stabilize after that, and as we, you know, go into 2024, we'll be dealing with more of a kind of a new baseline of payers, and we can use product initiatives, marketing initiatives, top of funnel improvement to drive payers in 2024. You know, something closer to what we've been used to historically.

Ygal Arounian
Director of Internet Equity Research, Citi

Okay. Because we're in this, you know, period of the next couple of quarters with the prices, price increases rolling through and, you know, you're working more towards pricing optimization, can you just expand on the philosophy going forward between how you think about pricing and subscriber growth for payer growth for Tinder?

Gary Swidler
President and CFO, Match Group

I mean, as you know, as I consistently say, we, we don't come up with things and say: We wanna introduce this to drive, you know, payer growth, and we wanna introduce this product to drive, you know, revenue per payer growth. We try to roll out products and features that we think will be of interest, to our user base and that our members will see value in. And so, you know, one of the things that we've already talked about pretty significantly is this new, you know, premium tier, super premium tier, whatever you wanna call it, for Tinder. You know, that's gonna have a relatively tiny amount of new payers-...

But we think given that the rate we're going to charge for that feature, because it's going to be so appealing to this small group of people, it's going to have a significant impact on revenue per payer and ultimately on revenue. And that's a very valid feature in my mind. You know, if we can satisfy a small group of people with something really exciting and really value-creating for them, that they see real value in, that's something that we should be rolling out. So in that case, it will have significant effect on revenue and significant effect on 2024 revenue per payer. But there's obviously other things going on across the product that are more designed to drive payers. The most important thing is to attract and retain new users or reactivate users who have previously used Tinder.

I think that's all part of the plan to, you know, improve the top of the funnel and therefore drive payers growth. And so that's something we've been working on all year and we'll continue to work on as we make the turn here into 2024.

Ygal Arounian
Director of Internet Equity Research, Citi

Can we dig into that a little bit more? Understandably, that's the biggest focus area for investors. So we'll get through. There's more, not that there's not more pricing opportunity, like you're talking about coming through, but we're going to get through this big price increase here.

Gary Swidler
President and CFO, Match Group

Mm-hmm.

Ygal Arounian
Director of Internet Equity Research, Citi

We'll lap in the middle part of next year. So investors are trying to understand, what are the factors that get us back to subscriber, the payer growth at Tinder? So when you talk about the products and marketing, what should we be thinking about looking for to see, you know, if those things are coming through to keep you on track to get back to payer growth?

Gary Swidler
President and CFO, Match Group

So the first thing to understand is, you know, this is a product-driven business, so marketing is an important component of it, but you need product, you need people to be excited about the product innovation to drive people back to the product. And so, you know, as we look at it, we've driven top of funnel from down, let's call it, you know, double digits, 10%, to close to flat over the last, you know, 7, 8, 9 months. That's a significant improvement, but still not where we need to be to drive payers to the point where we have, you know, single-digit payer growth contributing to double-digit revenue growth. And so a combination of marketing and new product initiatives are needed to get top of funnel to be stronger than that.

I would like to see at least single-digit top of the funnel growth next year to drive kind of a similar level of payer growth. When you then add the revenue per payer initiatives on it, that recipe gets you to the double-digit growth that we'd ultimately like to see for Tinder.

Ygal Arounian
Director of Internet Equity Research, Citi

Got it. Okay, let's talk about the marketing campaign a little bit. You talked about some of the top funnel improvements you're seeing there. Is the marketing to this effect something you think Tinder will need going forward? And, anything else to share in terms of how the marketing's improving the top of funnel or, you know, trends right now?

Gary Swidler
President and CFO, Match Group

Look, I think marketing, like everything else, needs to be a component of the strategy. You know, it's great to see that we got an exciting campaign out. We've made some changes to the campaign for the fall and are pushing again. So that velocity around marketing is something that was lacking at Tinder for a period of time. We've reinvigorated it with a new team and a new leader, and it really is working. It's helping to drive top of funnel. It's also helping with the critical demographics where Tinder needs to focus on our key drivers of Tinder success, younger people in particular, and you know, younger women especially. So all those things are working. We also do a lot of survey work around brand consideration and intent and how you perceive Tinder, and all those metrics are moving in the right direction.

So that marketing work is clearly helping and is going to be a component of the strategy going forward as it needed to be, you know, previously. We're going to, you know, spend a portion of Tinder's revenue on marketing. It's not going to jump dramatically from where it's been, but I think incremental spending on marketing is going to be an important component of the strategy. There is a little bit less virality in the business than there was, you know, 10 years ago. That's hard to deny. There's more competition today than there was a few years ago. That's hard to deny. And so as a result of that, for Tinder to, you know, continue to do what it needs to do, we're going to need to have a focused marketing effort. That's a component of the strategy.

It's not as large a component of the strategy as product innovation, because, you know, that drives more people to the business and is much more important part of the strategy than marketing. That's a more minor part. Product is a more significant part. So all the innovation, the refresh that's coming, and other things that are planned over the coming months and years are going to be critical to driving people back to the brand or to retain people in the brand and lead to the kind of financial performance that, you know, you and investors are rightly asking about.

Ygal Arounian
Director of Internet Equity Research, Citi

Can you remind us what you view as the maybe a little bit of an update on the refresh and what are the biggest products, features, and innovations that you think will, you know, kind of get you some flex here?

Gary Swidler
President and CFO, Match Group

Well, in the short term, you know, meaning like the rest of the year, there's three key things, you know, that we're focused on. One is the introduction of this new premium tier, which is imminent and, you know, I think could be a significant financial driver as well as an exciting opportunity for a select group of members of Tinder. There's another feature that's planned just after that, that we haven't specifically described yet, but we think it'll change the experience on Tinder a little bit and will be exciting for people. So, you know, that's coming.

And then there's this refresh, which is intended to appeal particularly to Gen Z with a younger focus, allow people to go a bit more in-depth if they want to, so have a more casual swiping experience if that's what they're used to and like about Tinder, but also go more in-depth, with content and information about the person, if that's what they want to do. So those three things are planned over the coming three months.

It's a big push in the final quarter of the year to set us up with the momentum that we want to have as we get to the busy season, which really runs from Christmas to, to Valentine's Day or through most of the Q1, and get us with the right momentum into 2024, something that we didn't have in 2023, which is hard to overcome, and so we want to make sure we're well positioned. So you're seeing the effort on the marketing side, back-to-school push, highlighting some of these new features. That's all happening. The new product work is leading to these new things coming out as well. So you've got this double-barreled approach, which I think will give us the right level of momentum as we make the turn into 2024.

Ygal Arounian
Director of Internet Equity Research, Citi

... Got it. A little bit more on Tinder, and then we'll move on to other things. One of the things that stood out, and you really pointed to your investor letter at earnings was, you know, some of those improvements you're seeing from new and reactivated users at the top of funnel. And then you shared some data around the improvements in seeing kind of women sign up. I think it was specifically in the UK, but the weekly subscription has been a big driver of that. I know there's a big focus on the kind of more equitable share with women and making it a better experience. So can you talk about those two things and, you know, what you're seeing from there and-

Gary Swidler
President and CFO, Match Group

Yeah.

Ygal Arounian
Director of Internet Equity Research, Citi

More positive on them?

Gary Swidler
President and CFO, Match Group

What I would say, you know, about women is we're less focused on specifically driving revenue from women, although I think there's opportunity there because it does monetize better with men than it does with women. But the key thing is to attract and retain female users. And so marketing and product features that speak to women are critical to do that, as well as making sure that women have a good experience while they're in the product. They feel safe, they feel secure, they feel well treated, respected, et cetera. Those are things that we're focused on. So it's a broad effort that we're making. It's a multifaceted effort that we're making to attract women and retain women, and I think we're making progress in that regard, but still clearly more work to do. So that's really the focus.

You know, the key, I think, takeaways when you look at weekly subscriptions is really that it has resonated really well. It's improved conversion very significantly across the board. It's particularly resonated with younger users, who I think maybe feel a little more concerned about their disposable income, and so committing to a month may have seemed too significant, but committing to a week, I think, seems, you know, more in the cards for them. And so that's really worked well. And so we're happy with the conversion lifts we're seeing, especially with younger users, you know, at Tinder from the weekly subscriptions. And so, you know, we've rolled that out now to Hinge and other products, just giving a demonstration of the success that that feature has had. And so that's really, I think, the key thing.

You know, we showed in that letter the impact on conversion in the U.K. because you didn't have noise from price changes. If we had shown the U.S., you would have had the impact from price changes and from the introduction of weekly.

Ygal Arounian
Director of Internet Equity Research, Citi

Right.

Gary Swidler
President and CFO, Match Group

So to have kind of a clean comparison, we showed the U.K. But you see similar conversion improvement from weekly subscriptions in the various geographies. And so, you know, that's an important step forward when we talk about, you know, what success we're having. We conceptualize weekly subscriptions for Tinder. We rolled them out. They've been a big success, helped improve conversion, especially the younger people, which is a key demographic. And so we feel like, you know, that's a, that's a big win across the board.

Ygal Arounian
Director of Internet Equity Research, Citi

Okay. Is the churn component different for weekly, or does that limit some of the visibility you have?

Gary Swidler
President and CFO, Match Group

A little bit. I mean, it's just we don't have as much data and experience with weekly.

Ygal Arounian
Director of Internet Equity Research, Citi

Right.

Gary Swidler
President and CFO, Match Group

You know, it's only a few months old.

Ygal Arounian
Director of Internet Equity Research, Citi

Sure.

Gary Swidler
President and CFO, Match Group

So you never know, you know, what are the retention rates? What are the renewal rates going to be? So we, we've actually gotten pretty good, I feel like, at projecting this now for Tinder. You know, we had rolled it out on a couple of our other brands, and we kind of experimented and learned. We rolled it out with Tinder. Tinder behaved relatively similarly, so we had a pretty good sense of what it was going to look like, but you're always tweaking a little bit. It varies a little bit by geography, et cetera. So, but I feel like we have a pretty good handle on it.

You know, it creates this noise in the payer numbers, where we got a boost, you know, in the Q2 and the Q3 in terms of weekly subscriptions as we rolled them out, and you're going to see that, you know, reverse itself in the Q4. So it's creating this, you know, kind of mountain up, mountain down, but then we'll sort of have that work through the system.

Ygal Arounian
Director of Internet Equity Research, Citi

Right.

Gary Swidler
President and CFO, Match Group

That's really the biggest issue.

Ygal Arounian
Director of Internet Equity Research, Citi

Okay. All right, let's switch gears to Hinge. Continue to see strong growth. It's on track, you know, to 40% growth in 2023. It's going to hit $400 million of revenue this year. Does imply a meaningful 2H 2023 acceleration. Can you just talk about what's driving that acceleration and how confident you are that Hinge, Hinge can deliver?

Gary Swidler
President and CFO, Match Group

Yeah, I mean, I think the most important takeaway on Hinge is that that product is really working and really resonating. And we're really happy with the growth, first of all, on users. You know, when you look at it as it expanded internationally, you know, Germany, France, Spain, it's really climbed the charts in all those markets. You know, everyone sort of says, "Well, you know, we expected that." But the reality is, you know, you don't know until you go into these markets, if the product is going to resonate in Germany, and if it resonates in Germany, is it going to resonate in France? You've got two different cultures. So the fact that it's showing broad acceptability, broad interest in that product across the world, to me, is the most important factor. Like, that's a big check mark in my mind.

So we've been making a lot of investments in Hinge to expand it internationally. I think, you know, that's going to continue. I would point to the core markets, which are really the U.S.-speaking markets, U.K., U.S., Australia, Canada, etc., and the user growth there is really strong, too. So Hinge is still very early in its monetization. It's very early in its life cycle, generally. The user growth is critically important, and we're seeing really nice user growth, you know, in all the markets that it's focused on. That, to me, is the most important thing. Then when you add on strong user growth in the core markets and strong user growth in these new European expansion markets, and we rolled out, you know, two tiers.

So if you kind of go back to your Tinder history, you know, there was one tier, then there was two tiers, now there's three tiers, and there soon to be four. You look at Hinge, and you say, "Okay, it was one, now it's two." And those two tiers are working extremely well also and helping drive revenue. So when you look at, you know, the back half of 2023 compared to the first half of 2023, you say: We're going to get serious revenue acceleration because all this user growth, we didn't have Germany, we didn't have France. We've got a lot more users to monetize. We've got two tiers of monetization instead of one. You know, we're going to get significant acceleration in revenue growth. And in fact, we're seeing that.

We're seeing really strong Q3, and the outlook for Q4 remains very good as well. And that also is going to carry into 2024. All this growth in users, all this investment, is going to continue to pay. We're going to see, you know, really strong growth from Hinge, you know, into 2024 as well. So those things I can tell just by the trajectory that that business is on. You know, whether it's 400 million or 402 million is not really that important in the scheme of things. The fast user growth, the international expansion, the fact that the things we're doing there are working, are the critically important things. And so, you know, from a performance perspective, you know, very pleased with how Hinge is doing.

Ygal Arounian
Director of Internet Equity Research, Citi

Great. Given Hinge's earlier and how important product is, can you talk about the product innovation and upcoming product roadmap at Hinge? How that, you know, a lot of the growth is driven by monetization and international expansion. How does product play a role for Hinge right now?

Gary Swidler
President and CFO, Match Group

So, you know, one thing I would say is that Hinge's ability to attract strong talent has really been phenomenal. And so, you know, we just hired a new head of product out of Facebook. He's probably been here, I think, since the spring. We hired a new head of trust and safety out of Google, so from some big, successful companies. And, you know, this team is really focused on what's next for Hinge on the trust and safety side, on the product innovation side, and, you know, I happened to see them in my office yesterday. They were having a big meeting talking about all these things. So I'm not gonna spoil kind of their plans. We'll talk about it as we talk about our 2024 outlook.

They've taken a you know, wholesale look at the product and to try to reprioritize and figure out what they want to focus on. We'll talk about that more as we make the turn, but it's something that they're actively focused on. We have, I think, a very strong team there with a lot of great ideas. I do think that, you know, user safety is gonna be a focus. You know, there's gonna be some other innovation that they're gonna do on the product side, that may be something that, you know, we haven't seen in the category yet. There's a lot of interesting ideas coming out of there, and more to come on the Hinge side, but I feel great about that team and what they're going to be able to accomplish.

Ygal Arounian
Director of Internet Equity Research, Citi

Okay, great. One maybe philosophical or kind of big picture question that you've mentioned, there's more competition in the industry now. Do you think Hinge is a competitor to Tinder at all? Is it more complementary? People use differently, people use both at the same time. I think that's a scenario that people kind of want to understand a little bit better.

Gary Swidler
President and CFO, Match Group

I mean, I think all of those things are true. You know, there are lots of people who use two, three, four of these apps. They might use a couple of ours and a competitor. Some people will use one for a while and then decide, you know, they're gonna try their luck somewhere else, and then sometimes they come back. There's a lot of shifting around. It is a multi-use factor category. There's no question about that. At the same time, you know, there is some natural competition among these apps, and so, you know, there is some overlap, and if one of them comes up with great product innovation, you know, they will, you know, attract users as a result of that. And so, you know, we have some friendly sibling rivalry within our portfolio, which we foster and encourage.

You know, Hinge and Tinder, you know, kind of keep a little eye on each other, and we also share learnings and share, you know, mistakes so that we can avoid them and don't do them twice or three times. They also look outside of the competition and see, you know, what's going on there and have some focus on beating the competition, which I think they've been doing a great job at, especially in the last 6-12 months. So, you know, all of that is a factor, and then you've also got other factors. They're still competing with people meeting at work and school. They're still competing with people meeting through their grandmother. They're still competing with, you know, other ways to meet online, which there are many of those. And so that's always been the nature.

You know, when dating apps were first created, they competed extensively with people meeting on setups and blind dates and things like that because that's how everyone met. And the dating apps have slowly captured more and more of the market because it's a better way to meet. You meet more people, you have more choice, et cetera. And so, you know, that's why the technology has been turned to time and time again. And as these apps innovate, they're going to attract, you know, more users as well. We've still got a lot of resistors to the category. You know, let's say 50% use the category and 50% don't. We've got to keep going after that 50%. With innovation, however, that may come. It may come from AI, it may come from group chat, it may come from video.

There's lots of ways to innovate, but the category as a whole, and we as a leading player and a long-term player in the category, need to push on innovation to continue to attract more people into the category. That's, that's got to be a key focus of ours.

Ygal Arounian
Director of Internet Equity Research, Citi

Okay. You want to talk about AI? I feel like that's a good transition on that.

Gary Swidler
President and CFO, Match Group

Sure.

Ygal Arounian
Director of Internet Equity Research, Citi

Some of the things you're doing and how you think that improves the opportunity for bringing people on both into the funnel and, and converting.

Gary Swidler
President and CFO, Match Group

Well, look, you know, if you look at the history again, you know, it is helpful, right? You know, the original dating apps were created on desktop. You know, you had to kind of input your resume. You know, it was a lot, it was a lot of work, put in a lot of information. And then when Tinder came along, the innovation was, that's a lot of work. Put some pictures up, a little bit of information, you can be swiping in three minutes.

Ygal Arounian
Director of Internet Equity Research, Citi

Right.

Gary Swidler
President and CFO, Match Group

Right? And that was really successful.

Ygal Arounian
Director of Internet Equity Research, Citi

Right.

Gary Swidler
President and CFO, Match Group

People said it was fun, it was interesting, you could do it quickly, and that has really worked. And that has been the gold standard for the last 12 years, right? There's been innovation on the model and changes around the edges, but that has basically been the gold standard. And it has led to a lot of benefits, and it has also created some issues around a lot of choice, not sure when to stop swiping or what to do, and then, you know, scary interactions for some people with a blank text box and the cursor blinking and saying: What do I, you know, what do I put here? What do I say? And also, you still need to kind of provide your photos and present yourself,. which for some people is very intimidating.

So when we ask people, you know, "Hey, you know, would you like to meet someone?" They say, "Yes." We say, "Do you use dating apps?" They say, "No." We say, "Why not?" They say, "Well, you know, figuring out which photos to use is complicated. I don't really know what to write. I don't know what to say." We need to address those pain points that clearly exist in the category. That's the way to bring the resistors in. That's the way to continue to grow the category. So when we look at AI as a tool to use, because we've been using AI since 2019 for matching algorithms, for safety, for moderation of photos, you know, figuring out which photos are inappropriate.

That has always been part of our toolbox on the product side, but we're trying to figure out now, can we use AI to reduce the pain points? Can we help people figure out what photos to use? We know what photos are more successful, what photos are less successful. We can look at your camera roll and say, "These are your five best to go with." Job done, right? And we think for a lot of people who think of picking the photos as a pain point, right, especially for men, there's a significant drop off. You go onto Tinder and sign up, and then, you know, it says to you, "Please select a photo," and you're like: I don't really have a good photo. I don't know which photo to use.

And so if AI can say to you, "I see your, your 3,000 photos on your camera. These are the five to go with," you know, that reduces the friction, that reduces the drop off, that increases our user base and can be really helpful to the business. And so, I think tools like AI, when I hear about what they can do, when I sit in meetings where people describe the thinking around, you know, what AI can bring to the table, it's really exciting, and we're pushing on a lot of things. So, you know, photo selection is one of them. You know, giving context to matches is another one. You know, you matched me up with this other person and said, we're a match. Why? You know, the person sees that on the app, they don't really know the answer to that.

And so now AI writes a description, right, and says, you know, "We matched you because you both like hiking and skiing" and, you know, whatever. And so that's really helpful. It gives people context, and it brings the person more alive than just the photo and the profile kind of sitting there. And so, you know, we've got people around the world who are now focused on harnessing AI and innovation to build out new ideas and improve the experience. And, you know, I think the sky's the limit in terms of what we can do. We're harnessing our team in Korea that is very skilled on the AI front. We're able to attract really good talent there, much more inexpensively than we could do in the US. Tinder has significant capabilities in AI.

And so we're leveraging all of that, and we're gonna try to push the envelope in terms of what's happened on these apps over the last 10 years. The last time we saw a real, you know, change in the technology was when the mobile phones came out, and you saw what happened in the dating category back then. There hasn't really been anything as interesting. I think we're in the early stages of what AI can do. We're gonna roll out a series of things leveraging AI to change the experience, and, and I'm very optimistic, but we have work to do. You know, but again, I was in a meeting yesterday, and the team is super excited about, rolling out a bunch of new ideas.

I'm sure some will work and some will work less well, but we're gonna keep bringing things out, and trying to make the experience better, trying to reduce the friction for existing users, and trying to make the category more appealing to people who have said, "It isn't for me. I'm not ready yet." Try to bring them off the sidelines and increase the satisfaction. And I think if we can do those things, you know, we are gonna see a step change function in the outlook for the company.

Ygal Arounian
Director of Internet Equity Research, Citi

Right. Can it help you with pickup lines?

Gary Swidler
President and CFO, Match Group

What's that?

Ygal Arounian
Director of Internet Equity Research, Citi

Can it help you with pickup lines?

Gary Swidler
President and CFO, Match Group

You know, the flip side, you know, of AI technology in dating is that we need to be thoughtful about people being authentic.

Ygal Arounian
Director of Internet Equity Research, Citi

Right.

Gary Swidler
President and CFO, Match Group

Right.

Ygal Arounian
Director of Internet Equity Research, Citi

They don't want to show up in person and you're completely-

Gary Swidler
President and CFO, Match Group

Yeah, you know, it's like, well, we made you really funny in, you know, in the app, but then when I met you in person, you were really boring. You know, that, that, that is a bit of an issue for us. And so we're, you know, we just set up this board to try to analyze, you know, what we think is okay to do in AI and what's not. And, you know, we have some things to navigate there, as I'm sure many companies do. You know, for example, a photo of you skydiving is, even if you've never been skydiving, is that okay or not okay?

Ygal Arounian
Director of Internet Equity Research, Citi

Yeah.

Gary Swidler
President and CFO, Match Group

A photo of you as Superman, is that okay or not okay? Well, probably nobody will think that you're actually Superman, so maybe that's safe.

Ygal Arounian
Director of Internet Equity Research, Citi

Right.

Gary Swidler
President and CFO, Match Group

You know, a photo of you in your Lamborghini, if you don't really have one, I'm not sure that we wanna do that. We have to figure out where to draw the lines and where not to.

Ygal Arounian
Director of Internet Equity Research, Citi

Right.

Gary Swidler
President and CFO, Match Group

We've set ourselves up to do that. A little help on the pickup lines, maybe, but, you know, full personality change, probably not.

Ygal Arounian
Director of Internet Equity Research, Citi

Yeah, that was a joke, but I guess-

Gary Swidler
President and CFO, Match Group

I know

Ygal Arounian
Director of Internet Equity Research, Citi

... a much more serious topic than, than I expected. Okay, let's shift. So international, kind of broadly, but, so one of the big things since COVID that, kind of hasn't come back the way you expected is Japan. Let's talk about that, and then, and you, you mentioned at earnings something that's I think, pretty meaningful, and that, you'll be able to start to advertise on TV. Can you talk about what's changing there and what you think that, that can do to improve Japan from here?

Gary Swidler
President and CFO, Match Group

Yeah, I mean, Japan, I think of every market, has been the most confounding market to me in the last 18 months or so. You know, that's a market that for us, was growing 35, you know, 30%, pre-COVID, and even through most of COVID was okay. And then when they went into severe lockdowns, the market never bounced back, and it has stayed, you know, pretty flat from a growth perspective ever since then. And it, unfortunately for us, is an important market for us because we've got two big apps there, you know, the top two apps in Pairs and Tinder in that market. And it's always been a great market because it had low usage penetration, and it had high per capita income.

It's hard to find somebody in Japan, and so the dating apps are really valuable, and you have a lot of room to increase user penetration. So we were on a clear trajectory to do that with a more serious app in Pairs and a more casual app in Tinder. And then something happened in that market, and, you know, the user growth kind of disappeared, and it has stayed that way. The only other thing I'll add to the color around that market is there's always been a pretty high level of stigma in that market, and that's why the penetration was pretty low. And so we needed to do more to beat back the stigma and to get people comfortable that dating apps were okay to use, that they were safe.

and we've been working on building our credibility in that regard, you know, over the last, you know, eight years, as long as I can remember. And so the channel that has always been closed to us, which has been very successful at breaking down the stigma in other markets, you know, if you're old enough to remember, I mean, Match.com and eHarmony battled it out on TV in the U.S. for many years to get people to reduce the stigma and get people to use the apps, and that was successful, right? We needed to run a similar kind of play in Japan to increase credibility, reduce stigma, but the broadcasters there were unwilling to allow that to happen. And after a lot of discussions, they finally changed their mind as of September first. We've been allowed to advertise on TV in Japan for the first time.

And so we did start running a campaign in Japan, on TV in a bunch of cities, in Tokyo and some of the other major cities, on September first. So it's been out for four or five days. You know, I'm optimistic that that's going to help turn the tide and give that market a shot in the arm. It's too early to say for sure, but it's a good tool for us, and and I'm optimistic that that will help, you know, turn the tide. We did hire a new CEO of our Pairs business as well, and he's been reexamining the app and trying to figure out, you know, where else we can take it to drive growth. So I'm expecting product innovation there and some changes in strategy to try to reinvigorate the growth as well.

We can't have a flat Japanese market. We need to see growth in that market. We need to find a way to stir the growth, to build the growth, and, you know, the team is focused on doing so.

Ygal Arounian
Director of Internet Equity Research, Citi

Okay. That's, that's just for Pairs on TV right now, correct? Then, any expectation that Tinder could start advertising on TV also?

Gary Swidler
President and CFO, Match Group

I don't know. You know, you have to kind of apply app by app. Tinder hasn't made that move yet. Pairs and a couple of others have. Obviously, we'll watch to see, you know, Pairs will be sort of our guinea pig there. We'll watch to see what it does from a TV perspective. If it works, it would be logical to think that, that we want Pairs- that we'd want Tinder to follow it.

Ygal Arounian
Director of Internet Equity Research, Citi

Okay, let's talk about Hyperconnect for a sec. You know, that was a big acquisition. You know, a lot happened since then with, I think, IDFA was an impact there as well, and then you had COVID and struggled for a little bit. Seems to be, you know, gaining some footing here. Can you talk about where that is, your expectations for that going forward?

Gary Swidler
President and CFO, Match Group

Yeah, I mean, you know, there's a lot of reasons why Hyperconnect underperformed our expectations after the acquisition. You know, it's frustrating to us, and we're not happy with the way that turned out, but at this point, it's water under the bridge. We just have to do work-

Ygal Arounian
Director of Internet Equity Research, Citi

Right

Gary Swidler
President and CFO, Match Group

... to get that business where it needs to be. And we're making progress. And, you know, we're happy with the progress we're making so far. So, you know, the first place we turned our attention was to the Azar app, which was its bigger, is its bigger app, bigger piece of the revenue. And the team there, as I mentioned earlier, is very skilled on the AI side. They came up with a new AI-driven matching algorithm, which has really helped figure out who to get into conversations with, and has helped on the monetization front as well. And we've seen a real turnaround in that business to, you know, double-digit growth rates again. And so we're really happy with the turn there, and I think there's real opportunity for international expansion of that app now that it's really working.

And so we're going to try to push further into Europe, and we're going to try to push further into other markets as well. And I think we can drive real growth on a continuous basis in the Azar app. So that feels very good. A lot of progress, a heavy lift again, but I think we're clearly on the right track with that app. They also have an app called Hakuna, and Hakuna has struggled a little bit to figure out, you know, what it should be. We've revamped the strategy, focused on live streaming, and, you know, the initial indications over the first few months of its new strategy are good, so I think we're finally headed in the right direction there. I'd like to see continued improvement in the Hakuna app, so it's a walk before you run strategy.

Let's make sure it's working in its core markets, and then we'll sort of figure out where it goes from there. So those are the two businesses, the two brands within Hyperconnect. And then the other thing, which I mentioned is, you know, their tech capabilities, which are very significant. We're leveraging on them on the AI side, so they've helped us build this photo selector tool, which we're going to use at Tinder, but it would be logical to think that we could use that at other of our apps as well. They're going to build some other things for us, which we're, you know, still discussing and thinking about. And they're also going to start to power our live streaming business, which we've been using a third party to power.

But now we're going to bring that in-house and have Hyperconnect solution power our live streaming business. So, we're, you know, we're using that as the backbone for the portfolio in AI innovation, in live streaming, and that's, you know, that's a really helpful contributor as well. So kind of three pieces to the Hyperconnect story: Azar, Hakuna, and then the tech backbone for a bunch of the Match Group portfolio.

Ygal Arounian
Director of Internet Equity Research, Citi

Got it. Okay. I think we got more questions on Match than anyone in our coverage list, so I think we'll have some from the audience, but just one more before we do that. I just want to make sure we hit on margins. You ticked up your margin expectations for the year at earnings, expecting them to be higher now than last year. A lot of questions from investors around investments and margins and how to think about it. Any kind of color you can, you know, shed on that as you think about that this year, next year?

Gary Swidler
President and CFO, Match Group

You know, look, I think, you know, our target for this year has been flat or better than last year, which I think has been very well received by the investment community, and we're going to be able to deliver, you know, better as opposed to flat. We're on track to do that. And so again, just like we're exceeding, you know, the 10% Tinder goal for revenue in Q4, we're going to exceed on margin as well. So growth and margin, especially in our space, is a good combination, unusual combination. So we feel good about that. And so I understand that that's what we need to shoot for for next year as well. You know, should be a similar goal.

You know, we do have things to think about on the investment side, how much in Hinge and how many international markets, and how much expansion. The Tinder marketing spend is working, as you asked about earlier, and we wanna keep invigorating that. We've got some new bets, the gay men dating app in Archer, which I think we should invest in next year. So there's some things to think about, as well as AI, and then we'll have to balance. We're also finding ways to save money in the corporate expense line at our Evergreen brand, where we've been reducing marketing spend. So we'll have to balance all that out. That's gonna be a subject of a lot of debate over the next two or three months as we kinda get into detailed planning for 2024.

And, you know, as we get to the November call, I'm sure we'll shed some more light on 2024 margins, growth, et cetera. And then, of course, we'll provide our detailed outlook for 2024 on the February call. So much more to come, but we're mindful of the considerations and the focus on this. And we're, you know, we're gonna debate all this very vigorously.

Ygal Arounian
Director of Internet Equity Research, Citi

All right, great. Got a couple of minutes left. Could open it up if there's any questions?

Gary Swidler
President and CFO, Match Group

You missed everybody's favorite capital allocation question.

Ygal Arounian
Director of Internet Equity Research, Citi

I have that here, but I wanna give people a chance.

Gary Swidler
President and CFO, Match Group

Okay.

Ygal Arounian
Director of Internet Equity Research, Citi

All right. I guess people are shy.

Gary Swidler
President and CFO, Match Group

Now you have to ask it, I guess.

Ygal Arounian
Director of Internet Equity Research, Citi

Capital allocation. You know, you're-- you said buyback, bought more in 1Q than 2Q. I know people just wanna, I guess, get a feeling for where you are in capital allocation and, you know, what you're thinking.

Gary Swidler
President and CFO, Match Group

I mean, look, we, you know, we think our stock is attractively priced, given the fact that we're gonna get, you know, the 10% growth and the margins are what we just talked about. We think the stock is attractively priced. You know, we missed the window of opportunity last quarter to go buy it back in a significant way. We've been buying it back. I think we're around $300 million or so thus far on the buyback side this quarter. We're gonna, you know, we're, we're gonna continue to be aggressive, as we've talked about with our revised capital allocation policy. You know, we have a lot of excess cash flow. We can invest in our business and still generate a lot of cash.

We don't have a desire to build cash just for cash's sake, and so we're gonna return, you know, at least 50% of it to shareholders through buybacks or whatever means makes sense. And so, you know, we're, we're pushing in that regard and feel good about it. And so we're trying to maintain somewhat of a pace, especially in situations like now, when I think the stock is appealing as a buy candidate.

Ygal Arounian
Director of Internet Equity Research, Citi

Does that change your approach to M&A at all?

Gary Swidler
President and CFO, Match Group

Look, I think we just have to balance everything. You know, we've historically been acquisitive. We haven't done a significant acquisition in a while. We're not really focused on M&A right now. We're focused on continuing to right the ship at Tinder, you know, build on our opportunities with the Hinge, The League, Archer, et cetera. And so, you know, I wouldn't rule anything out. I think they're more likely to be tuck-ins than major acquisitions, but, you know, the market continues to move around. Things have gotten cheaper on as a whole over the last couple of years. So we'll continue to be, you know, looking at things and interested, and we'll have to manage the balance sheet.

You know, the good news is we have lots of capital, we have flexibility, and we'll do whatever we think, you know, generates real returns for our investors.

Ygal Arounian
Director of Internet Equity Research, Citi

Great. We're out of time.

Gary Swidler
President and CFO, Match Group

Okay. Thank you.

Ygal Arounian
Director of Internet Equity Research, Citi

Thanks for everyone joining.

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