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Earnings Call: Q1 2023

May 10, 2023

Operator

Ladies and gentlemen, thank you for standing by. Welcome to the RADCOM Ltd. Results Conference Call for the first quarter of 2023. All participants are presently in a listen-only mode. Following management's formal presentation, instructions for the question and answer session will be given. For operator assistance during the conference, please press star zero. As a reminder, this conference is being recorded and will be available for a replay on the company's website at radcom.com later today. On the call are Eyal Harari, RADCOM's CEO, and Hadar Rahav, RADCOM's CFO. Please note that management has prepared a presentation for your reference that will be used during the call. If you still need to download it, you may do so through the link in the investor section of RADCOM's website at radcom.com/investor-relations. Before we begin, I would like to review the safe harbor provision.

Forward-looking statements in the conference call involve several risks and uncertainties, including but not limited to, the company's statements about its full year 2023 revenue guidance, as well as revenue from its business with AT&T, levels of gross margin, operating expenses and headcounts, expected growth in 2023 and beyond, expectations regarding the enterprise market for telecom operators, including trends in the market and the effect of general economic conditions, continued investment in and benefits from research and development, its expectation to gain further interest from operators and play an important role in facilitating the transition to 5G, the potential to leverage Continual technology and products to the benefit of RADCOM with Vodafone and other customers, its expectations about its pipeline, opportunities, leadership position and momentum,

Further demand for its products and growth, the company's expectations with respect to its relationships with AT&T, Rakuten, and potential grants from the Israel Innovation Authority.

The company does not undertake to update forward-looking statements. The full safe harbor provisions, including risks that could cause actual results to differ from these forward-looking statements, are outlined in the presentation and the company's SEC filings. In this conference call, management will refer to certain non-GAAP financial measures, which are provided to enhance the user's overall understanding of the company's financial performance. By excluding certain non-cash stock-based compensation expenses, non-GAAP results provide information helpful in assessing RADCOM's core operating performance and evaluating and comparing the results of operations consistently from period to period. The presentation of this additional information is not meant to be considered a substitute for the corresponding financial measures prepared in accordance with generally accepted accounting principles. Investors are encouraged to review the reconciliations of GAAP to non-GAAP financial measures included in the quarter's earnings release available on our website.

Now I would like to turn over the call to Eyal. Please go ahead.

Eyal Harari
CEO, RADCOM

Thanks, operator. Good morning, everyone. Thank you for joining us for our first quarter 2023 earnings call. We continued our strong momentum from 2022 into the first quarter of 2023, with revenue increase of 13% compared to the same quarter last year. A 15 consecutive quarter of year-over-year growth. Our solid performance and careful expense management improved all of our profitability KPIs. We also introduced some new product use cases built using advanced AI for 5G. This quarter, we significantly improve our profitability, tripling our non-GAAP net income compared to the first quarter of 2022 and achieving a 15% non-GAAP net margin. We are happy to report that our GAAP profitability reached a full-year high, driven by solid team execution and increased revenues. We also add an encouraging start to 2023 by securing a new logo in North America.

Our solution will smartly collect, process, and analyze traffic in high automated way across both 5G and 4G networks, which helps the operator deliver high quality service nationwide while proactively ensuring great customer experiences. This exciting news continued the positive momentum since the beginning of 2022. 5G networks continue to roll out with telecom operator investing in infrastructure and new technology while ensuring a seamless transition for some customer, so they receive top quality services. At the same time, operators must be efficient and keep the cost at a reasonable level. Operators can use our innovative assurance technology to manage the network through actionable insight to ensure excellent customer experiences while saving OpEx and driving automation. This is our added value, which is why operators turn to our solutions.

We continue to develop our AI-driven use cases to push our vision of autonomous networks that will help operator deliver great user experience, save cost, and monetize their services. During the first quarter, we announced that we partnered with Rakuten Mobile to offer the telecom industry's first Network Data Analytics Function, NWDAF, in production. RADCOM NWDAF is complementary product line to RADCOM ACE and part of our long-term vision of helping enable autonomous networks. The overall NWDAF market is at its very earliest stages, so the product will not generate revenue in the short term. However, it is an important investment for the future as it is a native network function deployed in an operator's network and not an add-on. It uses the advanced AI to enhance the customer experience and drive closed-loop automation. This partnership with Rakuten demonstrate our market leadership and innovation in AI, automation and 5G.

AT&T remains a key strategic customer. We believe our business will remain strong. Last year, we announced that AT&T renewed its multiple year assurance contract with RADCOM as we continue to expand our relationship by providing additional value and cutting-edge software releases. We expect revenue from AT&T in 2023 to remain at similar level to last year, with the potential for further growth. Turning to our product innovation. We continue our commitment to deliver innovative solutions as we enhance our software with additional automation and intelligence AI-based capabilities to bring the value and expand use cases for our customers as 5G technology moves forward. During the quarter, we announced RADCOM Virtualized Network Operation Center or vNOC. This new use case is powered by extensive AI and enhanced with our telco domain knowledge to digitalize the network operation center for 5G.

The vNOC helps operator transition from manual operations to automatically detect an anomalies and performing root cause analysis. This enable operators to solve customer-affecting issues and drastically improve resolution times, making network teams more efficient while saving costs and improving the customer experience. We also advanced our cloud expertise, announcing tighter integration of RADCOM ACE with Amazon Web Services, AWS, so operators can gain complete assurance lifecycle management on AWS to drive network automation. This provide operators adopting the public cloud with extensive operational agility that saves OpEx and enhance the user experience on AWS. We believe our integration into the cloud providers will help generate additional opportunities. In February, our sales team attended the Mobile World Congress in Barcelona, Spain, the leading telecom industry event with an audience of almost 90,000 people from 202 countries.

We were excited to once again engage in face-to-face meetings with customers, top-tier operators and partners. We had many positive meetings, including interest in our new mobility experience offering acquired from Continual. We believe that some of these meetings could lead to new sales opportunities. As we covered in the recent blog post on the event, we saw evidence of our belief that automated assurance will be vital for 5G network operations. Operator must make their network more intelligent, dynamic and autonomous to deliver quality 5G services. Strong themes were the transition to the cloud, network automation and the importance of AI. All these are area of interest for RADCOM, and the 5G market remains promising while still in its early stages. The complexity of these new 5G network architectures requires automated assurance solutions to provide the cornerstone to building network with extensive automation.

We also hear this from our customers. I would like to provide more color on Continual. In February, we entered into a definitive agreement to acquire Continual. After satisfying customer and transaction-specific closing conditions and regulatory approvals, we completed the acquisition in May. Continual focus on telco network analytics specializing in mobility insights. These insights enable the operator to understand the movement of their customer and how to improve service quality and coverage with a particular focus on the radio network and 5G. These mobility experience insight use AI technology and are cloud-based, they fit into our product philosophy and solution architecture while adding value to our current offering. It will also differentiate us from our competitors with Continual unique, innovative, location-based technology. A modularism solution is possible entry point into new accounts and an additional upsell opportunity into our install base.

In addition, it brings us new logos like Vodafone and offer us opportunity to expand into different areas. Finally, it adds further talent and telco domain knowledge to our team. We believe that adding Continual advanced mobility experience analytics and intellectual property will enrich our 5G assurance solution and create new opportunities for RADCOM. We see that new figures from GSMA Intelligence, published during the Mobile World Congress, shows that 5G connections are expected to double over the next two years, expedited by technology innovation and new networks deployments in more than 30 countries in 2023 alone. As operators invest heavily in 5G, they seek new revenue streams to regain their investment and streamline network operation through cost saving. This trend in it is even more critical with the uncertainties around the macroeconomy.

We believe our position as an advanced automated assurance provider for 5G will continue to drive positive returns. Our pipeline continue to be healthy with good mix of opportunities from our current install base and new customer. In 2023, we are gradually increasing our sales and marketing team to accelerate growth. 5G is moving forward, roll out takes time. We are laser-focused on our business strategy and the 5G market. We believe our position as a leading assurance provider for cloud-native 5G networks and our cloud expertise and knowledge will continue to drive the growth of our business. To summarize, we have continued our strong momentum from 2022 into the first quarter of 2023. Our solid financials results demonstrate our successful strategy, execution, and unique market position supporting telcos operator as they roll out 5G.

We believe the solid track record will drive consistent financial results in the future and continued improvements to the bottom line. We have a solid foundation in place for a strong 2023 and fourth successive year of revenue growth. I would like to turn the call over to Hadar Rahav, our CFO, who will discuss the financial results in detail.

Hadar Rahav
CFO, RADCOM

Thank you, Eyal, and good morning, everyone. To help you understand the results, I will refer mainly to non-GAAP numbers, excluding share-based compensation. Now please turn to slide eight for our financial highlights. We achieved record revenues in the first quarter, reaching $12 million, representing a 15 consecutive quarter of year-over-year revenue growth and an increase from $10.6 million in the first quarter of 2022. First quarter revenue grew by double digit with year-over-year growth of 13%. This resulted in non-GAAP net income for the quarter of $1.8 million, a five-year high. At the same time, we continue to manage our expenses while investing in the business strategically and efficiently. Our gross margin in the first quarter of 2023 on a non-GAAP basis was 73%.

Please note that our gross margin may fluctuate depending on the revenue mix. We expect that the second quarter will remain at a similar level. Our gross R&D expenses for the first quarter of 2023 on a non-GAAP basis were $4.2 million, a decrease of $724,000 compared to the first quarter of 2022. We received a grant of $262,000 from the Israel Innovation Authority during the quarter, compared to $218,000 in the first quarter of last year. As a result, our net R&D expenses for the first quarter of 2023 on a non-GAAP basis were $4 million compared to $4.7 million in the first quarter of 2022.

We expect the Israel Innovation Authority grant in the second quarter to be about $150,000. Sales and marketing expenses for the first quarter of 2023 were $3 million on a non-GAAP basis, an increase of $407,000 compared to the first quarter of 2022. G&A expenses for the first quarter of 2023 were $964,000 on a non-GAAP basis, an increase of $139,000 compared to the first quarter of 2022. Operating income on a non-GAAP basis for the first quarter of 2023 was $833,000 compared to an operating loss of $274,000 for the first quarter of 2022.

The increased revenue and favorable FX drove this growth. Net income for the first quarter of 2023 on a non-GAAP basis was $1.8 million or a net income of $0.12 per diluted share compared to a net income of $614,000 or a net income of $0.04 per diluted share for the first quarter of 2022. On a GAAP basis, as you can see on slide 7, our net income for the first quarter of 2023 was $621,000 or a net income of $0.04 per diluted share. This compares to a net loss of $592,000 or a net loss of $0.04 per diluted share for the first quarter of 2022.

At the end of the first quarter of 2023, our headcount was 277. We expect our headcount to grow to approximately 300 in the second quarter. This increase includes additional sales and marketing employees and the onboarding of the Continual team. We expect the Continual teams onboarding to slightly increase our operating expenses while helping to improve our top line as we integrate the solution upsell to our current install base and sell to new customers as a unique product differentiator. Turning to the balance sheet. As shown on slide 11, our cash equivalents, and short-term bank deposits as of March 31, 2023, were $77.9 million. That ends our prepared remarks. I will now turn the call back to the operator for your questions.

Operator

Thank you. Ladies and gentlemen, at this time, we will begin the question-and-answer session. If you have a question, please press star one. If you wish to cancel your request, please press star two. If you are using speaker equipment, kindly lift the handset before pressing the numbers. Your questions will be pulled in the order they are received. Please stand by while we pull for your questions. The first question is from Arjun Bhatia of William Blair. Please go ahead.

Arjun Bhatia
Partner, Co-Head Tech Equity Research, and Software Analyst, William Blair

Perfect. Thank you guys for taking the question. Eyal, can you talk about some of the AI investments that you're making? What, what capabilities are you introducing into the platform? You know, as we kind of roll some of these features out, how do you think about monetizing them? Is that gonna be included in the core platform, or is that something that you can upsell as customers adopt that?

Eyal Harari
CEO, RADCOM

Hi. Good morning. The AI is a pivotal area of investment for us as part of the overall vision for creating autonomous network operation. The main driver for us is to see how we can turn manual processes used today, expensive engineering teams, and implementing, leveraging the AI capabilities to be done in a much more efficient way. In addition, it also adds a lot of improvements to the time to repair, as if you need to do things manually, it always takes time, and you have resource constraints. If we are able to do it with our AI capabilities, operators are able to identify and solve the defaults much faster. If we look on the business side, we are looking it in two ways. Definitely this is an add-on sale into our install base.

It's another, we are packaging it in different applications, creating different use cases on top of our main RADCOM-based platform. This is also very key as a differentiator when we are approaching new customers, and they are puzzled on the reasoning to replace their incumbent solution. One of the key drivers for them is once we show them the improving the network operation and efficiencies, which helps to justify the ROI for a replacement of their old legacy tools. It's a mix of upsell to the existing accounts and also enablers that improve our positioning with new accounts.

Arjun Bhatia
Partner, Co-Head Tech Equity Research, and Software Analyst, William Blair

Okay. That's helpful. Then on Continual, congrats on closing the deal. What, I'm trying to understand what were operators doing to understand subscriber movement before Continual? Like, is this a, is there a tool that they had in place to do this, or is there something else that you think you'll replace or consolidate, as you roll this out and cross-sell into the base?

Eyal Harari
CEO, RADCOM

The Continual product line is actually adding a totally new dimension to the analytics you can do. Networks, you always try to analyze them by geographies, by locations, and this is a technology and concept that are already in place for telecom. The main complexity of mobile networks are people that are taking calls and sessions while they're on the move, and you can see them in a different location at different times. It's very hard for you to identify the overall journey without a dedicated solution. It's actually a very innovative concept that adds, as I mentioned, that they are in many times blind.

Otherwise, we use, I would say, more primitive tools that show them only part of the time, part of the reasoning, and it's very hard for them to really isolate the network quality issues results specifically usability. It might be that, while I'm making my call, I'm traveling across five cells. Each of them by itself is providing good quality to the area, but while I'm in transition, I actually get inferior quality. Operators today do not know how to differentiate that, and by that, they are blind into the quality of experience of their subscribers. They over assume that they give better service than they actually do. This conflict makes their customer less satisfied and more likely to churn.

Mobility is always most complex when we are in the move, mainly when we are in a car, as we move in a higher speed, maybe on trains, as this really challenge the technology. We feel this is really unique approach. This is what we like about this company, and it definitely adds into our cutting-edge offering with new application. We are very excited on that.

Arjun Bhatia
Partner, Co-Head Tech Equity Research, and Software Analyst, William Blair

Yeah, definitely. That sounds, that sounds very interesting. I appreciate the color. Last one for me, just when we're thinking about margins for the year, it looks like you're driving some upside here. How should we think about the leverage in the model throughout the course of this year and how much room is there to improve the margin profile? It sounds like there's some investment going on in product and go to market, but just help us walk through the cadence for the year.

Eyal Harari
CEO, RADCOM

We saw that this quarter we executed better than even our expectation, and we are very happy for the results. We hope to continue to overachieve and beat our expectations. We do have increase of cost as we augmented the Continual team into our operational expense. This is a bit offset by the weakening of the shekel compared to the U.S. dollar. Overall, we are looking to increase our operational expense a bit. If all goes well, and we continue to grow and win more accounts, we are looking to continue and see the trend of profitability improving. And of course, we are still reliant on the rate of the shekel.

If the shekel will continue to be in a similar level, this is very favorable for us. We have some like maybe 5% gain due to the weakening compared to the U.S. dollar as our R&D expense is heavily based on shekels.

Arjun Bhatia
Partner, Co-Head Tech Equity Research, and Software Analyst, William Blair

Okay. Got it. Thank you for taking my questions, guys.

Operator

If there are any additional questions, please press star one. If you wish to cancel your request, please press star two. Please stand by while we pull for more questions. The next question is from Alex Henderson of Needham & Company. Please go ahead.

Alex Henderson
Managing Director of Security, Data Networking, and Optical Research, Needham & Company

Great. Thanks. I wanted to just dig down into the addition of Continual, and I assume some additional hiring that you're doing independent of that acquisition. By my math, it sounds like your expectation for headcount is up about 8.5% sequentially. Should we be considering that kind of rise on average in your OpEx? Can you give us a little bit of a sense of the split between R&D and sales and marketing in that cost addition?

Eyal Harari
CEO, RADCOM

Yes, Alex, good morning. We are increasing our headcounts. We are looking to increase our headcount to next quarter in the range of 8%-9% as primarily by addition of Continual team, but also with our continued increase of investment in the sales and marketing. While Continual team is mainly R&D, and on top of that, we had our additional investment into sales and marketing, I would say that this will be around the same ratio on both R&D and sales and marketing, but G&A is gonna stay about the same. Of course, this is by not taking effect of any FX changes.

Alex Henderson
Managing Director of Security, Data Networking, and Optical Research, Needham & Company

We should be taking about a 10% increase in both sales and marketing and a very minor increase in G&A?

Eyal Harari
CEO, RADCOM

Yeah. Again, about 8%-10%. Correct.

Alex Henderson
Managing Director of Security, Data Networking, and Optical Research, Needham & Company

Obviously You're not adding to your G&A from that acquisition, so I would assume it's a little higher than the 8% number primarily with the increase in those key lines.

Eyal Harari
CEO, RADCOM

Yes. You are right. You are right.

Alex Henderson
Managing Director of Security, Data Networking, and Optical Research, Needham & Company

All right. Based off of the strength of the quarter, you know, should we be looking at any sequential growth, or is it fairly stable on the top line sequentially as we go out with most of the increase in revenues remaining to get to your target in the back half of the year?

Eyal Harari
CEO, RADCOM

We see that we managed to get over $12 million a quarter based on our recent wins. We are looking to keep improving and add additional revenue quarter-over-quarter. With that, you know, it's very hard to forecast exact when exactly we will have additional upside as we are looking to get more revenue both from our existing and new customers. I think that overall we are gonna gradually continue as our plan, and we reiterate our guidance that we are still feel comfortable that this year will be another growth year for us.

Alex Henderson
Managing Director of Security, Data Networking, and Optical Research, Needham & Company

In context of the U.S. wireless market, it's become increasingly clear that there is a challenge around the open 5G core. Many of the service providers appear to be struggling with the mechanics of getting that to work. We've heard that there's going to be a push-out in the time that they move from 4.5G to 5G core. I can read that in two ways. One way to read it would be there could be a delay in spending for your products. The other way to read it would be that just significantly increases the need for your products, as visibility and analytics are critical to solving the software challenges of doing the open core.

Can you talk a little bit about that issue, and how it might imply, if there's a delay in the timing of the transition to a, you know, full standalone 5G?

Eyal Harari
CEO, RADCOM

Yes. First and foremost, it's evident today that all telco operators are in the process of implementing 5G, and in specific 5G core or 5G standalone as a strategic investment. This is very important, as this is the foundation of our strategy as we build the company and we build the products and technology towards that transformation of telcos. This adds for us an opportunity to replace the legacy solution as it's a technology revolution, but it also require operators to move to the cloud. This being said, timing wise, there are some factors that make things more complicated and slower. One of them is the technology itself that is quite complex and not as mature, and it takes for the network vendors time to implement, and the operators are, it takes them longer than before.

For us, it's a good thing, because the more complicated the technology is, the more reliant of a solution like ours, they are. We are helping them to crack this complexity. We see that customers that adopt our technology, like Rakuten and DISH and more, are managing to move faster than others in the 5G space. The macroeconomy is definitely make everyone pacing their investment. They are shrinking it sometimes with teams that do the optimizations, and it's harder for them to progress with the project. This obviously might create some delay with the investment, but the good thing is that our business model is robust. We are working with the leading carriers. We have a multi view. We have recurring revenue.

Even in this environment, the delays, as you could see, we are able to perform continuous growth, and be prepared to the journey that it will take. I would want to highlight that my personal belief is that this is the 5G is progressing. This is why we are increasing our sales and marketing. We look on this as a journey. This is not things that happens over a quarter, but we see the next two years as going to be critical and additional customers and additional operators are going to migrate to 5G. We believe in this space, and we're investing in this space. Timing is always a question, but you need to work closely with the operator in order to make sure you are the selected solution when they are ready.

Alex Henderson
Managing Director of Security, Data Networking, and Optical Research, Needham & Company

Just going back to the point. It sounds like, yes, there may be some slowdown in the timing of open cloud-based 5G core, but the complexity challenges are being realized in a way that drives increased need for your product. Therefore, while it may be a detriment to, say, a Nokia or an Ericsson, this actually could be a positive for you guys in that context. The other side of this is the international markets have generally cleaved to a lesser open but still cloud-oriented 5G core, and that in turn is easier to implement. I guess the question is, do you see some acceleration or improved opportunities in the international market as a result of that dynamic?

Eyal Harari
CEO, RADCOM

Yes. We do see that there is more adoption of cloud technology. Going back to my comment about Mobile World Congress back in the end of February, we saw the hyperscalers, you know, Amazon, Google and Microsoft, taking the prime attention of all telcos. This was dominated by European carriers. We see a lot more investment by all parties, and we start to see more and more projects of telco going into the cloud. This is a good sign for us. As I mentioned, any investment to this direction make our value much higher, our differentiator more critical. We really believe that this trend could help. 5G is progressing in Europe and in Asia, and we start to see initial signs in Latin America.

For us, we don't look necessarily on geographies. We are mainly looking on the market as our advanced operators are with 5G. The more advanced they are with 5G, the more advanced they are with cloud, they have a better fit. We are really targeted in our approach, and trying to partner with those that are more advanced. Even if we don't know the pace of the adoption, but we want to make sure that all the early adopters, or many of them as possible, are partnered with RADCOM. This will help us to continue and innovate, continue to create unique capabilities, and raise the bar for any competition that might try to follow.

Alex Henderson
Managing Director of Security, Data Networking, and Optical Research, Needham & Company

Okay. Two more questions, fairly brief though. The Continual acquisition obviously has some nice incremental technology. I assume that it's not included in your AT&T or Rakuten contracts. How do you see that technology being adopted by your existing customers? What kind of uplift would there be to your revenues at individual clients if they did that? In other words, if say were selling, just choosing a number randomly here, $1 million to AT&T in a year, and they adopted this, would that be $1.1 million, $1.2 million? What would the incremental uplift be, you know, for that adoption?

Eyal Harari
CEO, RADCOM

We are still early in trying to introduce this technology into our install base. Overall, we see excitement from that. I would say that, while currently, you know, Continual was a startup, and their revenue level, as we mentioned, is insignificant to our numbers in this stage. We see a potential that this could grow and help to improve our top line. I would say this would grow up to 50%, 20% of our revenue, if all goes well. It really depends on the adoption. This is just like an initial sense. We are still looking to continue and introduce it to the market, and we are still finalizing all the details.

The closing happened just a couple of weeks ago, and I'm sure that we will be smarter in couple of quarters when we start to plan our 2024.

Alex Henderson
Managing Director of Security, Data Networking, and Optical Research, Needham & Company

Great. Thank you so much.

Eyal Harari
CEO, RADCOM

Okay.

Operator

This concludes the RADCOM Ltd. first quarter 2023 results conference call. Thank you for your participation. You may go ahead and disconnect.

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