Regions Financial Corporation (RF)
NYSE: RF · Real-Time Price · USD
28.50
+0.02 (0.07%)
At close: Sep 18, 2026, 4:00 PM EDT
28.49
-0.01 (-0.04%)
After-hours: Sep 18, 2026, 7:30 PM EDT
← View all transcripts

Barclays 24th Annual Global Financial Services Conference

Sep 15, 2026

Summary

Optimism prevails among commercial and consumer customers, with strong deposit growth and moderating loan expansion. Margin guidance is slightly reduced due to tight credit spreads, while technology and AI investments drive efficiency. No depository M&A is planned, with focus on organic growth and operational resilience.

Operator

Moving right along, very pleased to have Regions Financial with us. From the company, returning, John Turner, Chief Executive Officer, and making his debut, at least as CFO, Anil Chadha. Guys, thank you for being with us.

John Turner
Chairman, President and CEO, Regions Financial

Great to be here. Thanks for having us.

Operator

Maybe the best place to start is just talk to the overall operating environment. It has, I think, been constructive so far, despite a lot of uncertainties on various topics. We are just talking about rates. Maybe just tell us what you are hearing, seeing from your commercial customers, consumer customers, what your data is telling you.

John Turner
Chairman, President and CEO, Regions Financial

I think the operating environment is good. I've been in a number of markets over the last six or eight weeks across our footprint. We operate in 15 states, so Southeast Texas and the Midwest. Across those markets, customers are investing. Consumers are optimistic and spending. We're seeing credit card spending up eight percent, debit card spending up seven percent. Deposit balances are still really good. Customers are mindful of all the things that are going on around the world and across the country, but focused on their businesses and their particular balance sheets. I think it's very constructive.

Operator

Maybe just talk to the competitiveness in those markets. One of the things that we've heard, particularly in the Southeast and Texas where you are, is you've had a lot of new banks opening double branches, a lot of bigger banks trying to get bigger. Wells Fargo just talked about how they're outgrowing because of their asset cap coming off. Just maybe talk about the competitive landscape today, maybe versus a couple of years ago, and just what Regions is doing to kind of differentiate itself, defend itself.

John Turner
Chairman, President and CEO, Regions Financial

If it weren't for competition, it'd be a great business. It really would. We are experiencing, I'd say, increased competition. Banks coming into our markets that haven't been there. Our focus is just continuing to execute our plan. We know those banks are coming. We know what they do well. We know how they do it generally. We have a lot of data and analytics about our own customers. We're focused on retaining those customers, at the same time growing new relationships. That's about recruiting bankers, so we're adding bankers across our footprint. It's about investing in our markets. We're going to build between 130 and 150 branches over the next three - four years. It's about investing in technology to enable our bankers to better serve their customers and to enable our customers to better serve themselves and have a better experience.

I think we're doing those things. As a result of that, we are competing very effectively in all the markets we're in. Many of our markets we've been in for 100, 150, and some almost 200 years. So we have a strong brand. We have bankers that are well-known. We have a reputation, and we have a very loyal customer base, and we intend to protect that and grow off that base. I think so far, that's working well.

Anil Chadha
CFO, Regions Financial

I'll just add to that when it comes to the data we have about our customers. We know our customers very well. When we look at the deposit side of our balance sheet, being able to really understand between our non-interest bearing and interest-bearing deposits how we expect them to perform through different rate cycles has been a really key benefit for us. So having a very strong, good non-interest-bearing deposit base has paid off for us meaningfully. Really understanding what we expect from our interest-bearing deposit base as well, both in terms of how we react to competition, but also how we react to the rate environment has been how we've been able to protect our deposit costs through some pretty good competition in our markets.

Operator

I guess maybe before we kind of delve into some of the financials, on the July call, you guys give us a good outlook slide, and then throughout the slide deck, kind of a good tidbit in terms of how the quarter is expected to shape up. With two weeks to go through in the quarter, just give me any updates to kind of some of that guidance for either the quarter or the year, or just things playing out as expected.

Anil Chadha
CFO, Regions Financial

Yeah. Things are playing out as we expect them to. So we continue to see, as John mentioned, good underlying growth in our markets. We had pointed to, as we looked at our loan guide and our deposit guide, that the pace of loan growth that we saw in the first half of the year, we thought that would moderate a bit in the second half of the year. If you look at the H.8 data and kind of zoom in to where we are, that's what you're seeing, and so we're seeing that as well. We had guided to two percent NII increase quarter-over-quarter. That's what we're seeing in terms of what's coming on the balance sheet. So depending upon where loans go for the balance of the quarter, we feel good about that guide.

We look at non-interest revenue, expenses, everything's kind of coming in as we'd expect, so no updates to our guidance.

Operator

Okay. Maybe just we could maybe unpack some of the drivers, starting with loan growth. On the July call, you thought that pipeline's up 15% year-over-year. Linearization was up almost 100 basis points, I thought, during the quarter. Just maybe talk to kind of moderating expectations, but maybe kind of go through the key drivers of the portfolio and moderate, but still good growth, where you kind of see it from here.

Anil Chadha
CFO, Regions Financial

Yeah. If you look at our balance sheet where we saw a lot of good growth the first half of the year was particularly in C&I. If you zoom back to the first quarter, we saw a nice bit of growth late in the quarter when you saw line draws as the tariff conflict picked up. We did not expect that to continue into the second half of the year, which is why we kept our loan guide as is. That's what we're seeing. Seeing just continued good growth in C&I and CRE. On the consumer side where we participate, not a lot of growth there. We've pointed out that a lot of our growth has been in investment-grade credits, which has been a deliberate path for us. We like the risk-adjusted returns on that business. We continue to see that in the third quarter.

That's all been positive.

Operator

That's what we've seen kind of through the first several months of the quarter in terms of where the loan growth is coming from.

John Turner
Chairman, President and CEO, Regions Financial

Yeah. I'd just add, these sectors won't surprise you, but energy, financial services, power and utilities, healthcare, and defense-related, defense and technology-related spending, all areas where we're seeing nice growth within our industry verticals.

Operator

I guess one of the things kind of being debated is kind of just the impact of AI investments kind of spilling over into the broader economy. I think people mentioned HVAC and concrete and some of these tangential industries. Just kind of given your footprint, are you seeing kind of any opportunities there as that cycle plays out?

Anil Chadha
CFO, Regions Financial

Yeah, I think we have opportunities to support growth in data centers. We have opportunities to bank power utility companies, and we're seeing some of that. Any kind of infrastructure-related spending, many of our customers are benefiting from. I think on the one hand it's a very positive thing. On the other hand, we want to always consider the connectivity between all of that economic growth and understand where we have potential concentration risk. We're focused on both the positive aspects of AI and the impact it's having on our local economies, but also what the potential risks are in that, always being mindful of what the impact could be.

Operator

Got it. On deposit side, you talked to low single digit type growth this year. Maybe provide us an update on trends quarter to date, a lot of discussion on mix, on rate. Maybe talk to just how you think about deposit costs in a potential likely rising rate backdrop.

Anil Chadha
CFO, Regions Financial

Sure. Just to accompany overall deposits, we expect the third quarter typically from a seasonal standpoint, will be kind of flattish. That's what we've seen year in and year out, and that's what we'd expect to see this quarter. When you zoom in a level below that, the key for us is to continue to grow non-interest-bearing deposits. That's both on the consumer side and on the small business side. Quarter to date and year to date, we've seen really good growth. According to third-party data services, we are growing faster than our peers in those two metrics, which we really like. It's a deliberate area of investment for us. That matters because if we can grow and protect that deposit base, that's a source of good stable funding for us. When it comes to interest-bearing deposits, again, we know how they behave.

When we look at the balance of the year and see a potential rate hike tomorrow, we still expect, as we guided to see flattish interest-bearing deposit costs in the third quarter. We assume given the timing of when rate cuts would happen, we would expect to see kind of a mid-30s beta on those deposit repricing into the remaining part of the year. That is kind of what we expect in terms of overall deposit costs. So in line with what we had guided to for the third quarter.

Operator

Got it. You kind of reiterated the two percent NII guide for Q3. I think for the full year, we are talking 2.5%-4%.

Anil Chadha
CFO, Regions Financial

Yep.

Operator

Maybe talk to some of the key drivers kind of supporting the second half trajectory and just how we start to begin to think about kind of NII as we forecast next year.

Anil Chadha
CFO, Regions Financial

Sure. For the third quarter, we will pick up an extra day, which will benefit NII. We will pick up fixed asset repricing. As a reminder, we have about $3 billion-$4 billion of fixed assets that reprice each quarter. Given where rates have moved this quarter, we have kind of guided towards a 75-100 basis point range. We are towards the upper end of that range given just where rates are right now. We also have a swap benefit that will benefit this quarter from an NII and margin standpoint. The balance really to get to the two percent is loan growth. Again, good start to the quarter, like the path we are on right now. We will see kind of where that comes in for the full quarter and the mix of it.

I alluded to good investment-grade originations this quarter, so that comes with slightly lower spreads as we have seen over the balance of the year. Again, a positive from an overall return standpoint. That is the third quarter. Extending into the fourth quarter, especially when you think about the margin, you lose the impact of the day count in the fourth quarter, so that will drive the margin up closer to the 3.70s that we had guided towards. We think that trajectory can extend into 2027. We will not give guidance just yet, but clearly looking at the pace of rate increases, the reaction to that will be important as we look into 2027. Those are the key drivers of the trajectory for us for the balance of the year.

Operator

I guess, so exit the year 3.70s-

Anil Chadha
CFO, Regions Financial

Yep

Operator

you feel good about.

Anil Chadha
CFO, Regions Financial

Yep.

Operator

I guess you kind of talked that figure down on both the April and July calls.

Anil Chadha
CFO, Regions Financial

Yep.

Operator

Now it feels like you are in a good spot. Maybe just talk to what knocked it down versus initial expectations. Then how to think about potential expansion from there.

Anil Chadha
CFO, Regions Financial

Yeah

Operator

Is there a normalized NIM to think about if the Fed hikes a little bit and yield curve gets some steepness back?

Anil Chadha
CFO, Regions Financial

Yeah. The main reason that we brought that down a bit was one, what we are putting on the balance sheet being slightly more investment grade than we initially thought. Also just from a macro standpoint, just continued tightness in credit spreads. Started off the year pretty tight. We expected they would relax at some point, but we see it today in the bond market, see it in the lending market as well, just credit spreads remain quite tight. So we expect that to persist for the balance of the year. So that was a real driver of bringing down the NIM guide. Looking out into 2027, where those factors play out, that will be an important consideration. Controlling deposit costs, making sure loans and deposits grow in tandem with each other will be a critical point for us to drive home.

Also just understanding kind of the repricing of fixed assets as you see elevated rates. Those will be the key drivers that really set the stage for ahead in 2027.

Operator

Got it. On the fee side, I think you are talking three percent-five percent growth for the year, although maybe at the lower end of the range. Maybe talk to what is driving that outlook and what businesses you see some opportunities.

Anil Chadha
CFO, Regions Financial

Sure. Really strong start to the year, both in wealth management and in service charges, with treasury management continued having great quarters. Slow start for capital markets for us, specifically the businesses that we are in just had a slower start to the year. We had talked about that picking up the second half of the year into that $90 million-$105 million range a quarter, and that is what we are seeing so far in the third quarter. So feel good about that. We expect that to continue to grow into the second half of the year. Mortgage has just been tougher given where rates are, so that has kind of been depressed from our initial expectations, given where the tenure is and the impact on overall mortgage growth.

Those are the drivers, and the reason to be on the low end of the range was just looking kind of midway through the year where capital markets was and what we thought was reasonable for the balance of the year.

Operator

You feel good about the range for capital markets despite-

Anil Chadha
CFO, Regions Financial

We do.

Operator

The fact rates stay elevated?

Anil Chadha
CFO, Regions Financial

We do. Clearly, that puts pressure on the real estate business, but in terms of what we see in the pipeline, what is kind of closed already for the quarter, we feel good about the second half of the year.

Operator

Good. On the expense side, I think you have talked to kind of 1.5%-3.5% growth for the year, definite positive operating leverage. As you begin planning for next year, just how do you balance continued investments back in the franchise versus operating leverage? I think this year, if you kind of pencil out the midpoints of what you said, it is sub 100 basis points of operating leverage. Do you aspire to do higher than that? Is that the right number? Just how you think about that.

Anil Chadha
CFO, Regions Financial

Sure. Most importantly, we think delivering positive operating leverage through time is critically important. That is kind of how our business is set up. That is what we should be delivering. In any one given year, you have to look at kind of what your key investment areas are and just kind of run the math, if you will. For us, we talk a lot about our ability to grow our business and the profitability that we generate. We are very interested in investing back in our business, in people and technology. Of course, to do that the right way, it takes upfront costs. Those are the investments that we are willing to make to grow our business, especially given the markets that we operate in. Now, it is incumbent upon us to find ways to fund that growth.

That is something that we focus on day in and day out. Every once in a while, you get a curve ball thrown at you, like Frontier AI, which takes investment, right, for all of us to make sure we are attacking the right way. We will of course invest in those critical needs. Again, the key thing for us is whether it is going back several years when risk management was a significant source of investment. Today, it is technology, cybersecurity. We will make all those investments to continue to grow our business in a safe and sound way, and we have to find ways to fund that through time. Delivering positive operating leverage through time is critically important for us to continue to do, and you should expect to see that from us.

Operator

I guess you have talked about this deposit systems transformation. It feels like we have been talking about it for a while.

Anil Chadha
CFO, Regions Financial

Yeah.

Operator

I feel like we are maybe getting-

Anil Chadha
CFO, Regions Financial

Getting close.

Operator

closer. Maybe just update us in terms of what you've done, what's left to do, and how this makes Regions a better company.

Anil Chadha
CFO, Regions Financial

Yeah. We've reached the testing phase, and we'll actually begin a pilot next month with a hundred or so kind of a friends and family pilot, which will run through the end of the year. Assuming that goes well, we'll begin a customer pilot in the first quarter with 8,000 - 10,000 customers. Assuming that goes well, we'll begin to transition customers onto the new system. There's no big bang conversion approach. It'll be incremental as we go. We're excited about it. We think that once the system is implemented, we obviously have a contemporary cloud-based platform. It'll give us the ability to bring products to market more quickly, to update our systems much more quickly and easily, which provides better protection, cybersecurity protections, and other things. We think it's going to give us the ability to get to market with products much more quickly.

It gives better insights because we've been able to organize and cleanse our data in order to transition to the new system. Gives us confidence. If we decided we want to participate in depository M&A, we will have converted ourselves onto a new system that gives us a lot of flexibility. There are just a lot of very positive things that come from our conversion. It will have been about seven years from the planning of this to the end. We've gotten to the point now where everyone is focused on that critical point just before conversion, where everyone is focused on success. It's been a significant undertaking. It's super complex, but we think we have a good plan, and we'll execute it well and are excited about what it means to the company when we're finished.

Operator

Interesting. We will come back to something you said in a moment. Maybe just talk about AI. It is certainly been one of the themes of the conference. Maybe talk to just where Regions is seeing the biggest benefit from that and maybe at the moment, and just where you see kind of some of the greater opportunities looking out.

Anil Chadha
CFO, Regions Financial

Yeah. For us, where we see the best benefit is when we couple AI with other process improvement opportunities. AI by itself and trying to get a big bang benefit is just not an area we have been focused. Clearly, there is some low-hanging fruit, if you will. We have been developing or deploying GitHub Copilot across our developer community all year long. I want to say we are about 80% deployed across our developers and see about a 30% lift in code development. That allows us to not have to add as many developers as we otherwise would have. Other places where we have deployed it would be in intelligent document processing. Just processing documents. It is how we analyze information for next product offerings for our customers. These are some things that we have been doing for years, but generative AI is allowing us to amplify that.

For us, we are not looking at it as just a singular approach to drive meaningful cost efficiencies, but more, what can we use AI for to enable our bankers to have more productive conversations with customers to drive business and for our back office personnel to be able to do their business in more efficient ways. There is some broader company-wide initiatives that we think we can continue to invest in with better data in terms of how we onboard customers, how we enable our bankers to service customers. There is some big enterprise projects that we think we can employ through time. For us, this has not been a kind of a massive AI across all use cases.

We are really taking a step back and saying, "Well, how can we use it in a productive way to be more efficient?" But not on a singular use case standpoint.

From our perspective, it's helped us as you think about some of the variable costs that have become more prevalent here of late with cost of tokens and things of that nature. By taking a more deliberate approach, we haven't had any types of surprises that you've seen other, Seth.

Operator

Got it. Then maybe shifting gears to credit quality. Metrics have been improving for several quarters now.

Anil Chadha
CFO, Regions Financial

Yep.

Operator

The environment's certainly been favorable. Just as you look at your portfolio, any emerging areas of potential concern? Does the Fed potentially or likely raising rates add things to your portfolio of interest watch list? Just how you're thinking about the backdrop there.

Anil Chadha
CFO, Regions Financial

Yeah. Credit quality has continued to improve quarter-over-quarter. We had several quarters ago identified a couple we defined as portfolios of interest—office, transportation particularly being two. We've worked through a few problems in those portfolios. We've seen the level of criticized and classified loans come down, non-accruals have come down, charge-offs have come down, and we expect those trends to continue. So credit quality is improving still. We don't particularly see any areas of concern. We do think as rates go up, there'll be things to watch. But we've been focused on continuing to work through any areas of our portfolio where we thought we had maybe a little more risk than we were comfortable with. Importantly focused on balance and diversity, ensuring that we don't have any concentration risk that we're uncomfortable with.

As a result, we expect our portfolio to perform very consistently as the economy evolves. I feel good about credit quality, very good about credit quality.

Operator

Okay. I guess for several years of this conference, you always used to say our reserve levels are going to go back to CECL day one. And they now have.

Anil Chadha
CFO, Regions Financial

Yeah.

Operator

Now we're there. Just how do we think about kind of the reserve level from here? Is that the floor? Could it go lower? You're growing loans. How does that impact it?

Anil Chadha
CFO, Regions Financial

Yeah. So I think at this point, to your point, we've gotten back to that day one measurement. From here, you really need to start looking at the construct of the balance sheet, right? Back to my earlier comments, when you're growing investment-grade credits, you'd expect everything else equal. The math would push that reserve ratio lower. I'd say really looking at where growth is coming from. We provide some disclosure where we have ACL ratios by product type. I think that can be helpful. But also we still have some uncertainty embedded in our allowance today. Clearly, where we're sitting today with the prospect of rates, that's probably good to have that in there. So that'd be another area where through time that could increase or decrease.

But I really think at this point, you really got to look at where we're growing the balance sheet. To John's point, credit quality remains really strong, and so that's not going to be a big driver. But I think from here, the math will result in ratios based upon what we're putting on the balance sheet. So it could go up or down from here, but right now we feel really good about the levels. If you continue to put on investment-grade credits, you should expect that it could come down.

Operator

Got it. On capital, on a marked basis, I think you were 9.5% in the second quarter, smack in the middle of 9.25%, 9.75% range you guys have talked about. Although I guess this quarter there could be some AOCI pressure. I know share repurchase moderated a bit in the second quarter. You talked about it getting a little better in the third. Just how should we think about the overall pace of buyback and capital return?

Anil Chadha
CFO, Regions Financial

Yeah, I think so we'll continue to manage inclusive of AOCI as we have. To your point, we're kind of right at 9.4%, 9.5% in the second quarter. We'll generate call it 40 - 50 basis points of capital every quarter, pay a dividend. That'll take about half of that. Put in your whatever loan growth we're going to have. From there, it's share repurchases given what AOCI does. Clearly this quarter it's going to stress AOCI given where rates are. It really just becomes a bit of a math exercise at that point. Because we generate so much capital every quarter, we don't feel like we need to store house capital.

Really our approach to share repurchases is trying to have as good a forecast as we can for loan growth and the impact of rates, which is incredibly difficult to do. Then we'll fill in with share buybacks when we can do so. We'll manage within that 9.25% - 9.75% range. That's really just kind of where rates end up really being the governor there.

Operator

If we look at the kind of Basel III proposals, I think you get like 100 basis point potential pickup. How do you just think about that?

Anil Chadha
CFO, Regions Financial

Yeah.

Operator

You don't have it today. You'll likely get it in the future. If/when you do get it, just how do you play with that?

Anil Chadha
CFO, Regions Financial

Yeah. I always like to remind everyone the net impact of Basel III Endgame is a negative to us just because we're managing to the AOCI today.

Operator

Right.

Anil Chadha
CFO, Regions Financial

It'll take us from, call it reported 10.7% probably down to 10.4%, 10.5%. So a modest negative impact of the proposal overall. But to your point,

Operator

Yeah

Anil Chadha
CFO, Regions Financial

the RWA benefit pushes you back up there. So for us, we'll look at that capital as capital that we can deploy either into our business

John Turner
Chairman, President and CEO, Regions Financial

As we have before, or we'll buy back shares with it. Again, we'll understand the right range for us to manage to. We still think the 9.25-9.75 range is important. Others will manage their capital through time to levels they feel appropriate, and that'll be important for us to consider. But for us, it's a great opportunity to continue to invest in our business, and we'll treat that additional capital that's freed up just like we do today.

Operator

I guess as we speak about the uses of capital, John, it wasn't lost on me when you were talking about the deposit systems, how you said it positions you to do depository acquisitions if you want.

John Turner
Chairman, President and CEO, Regions Financial

Right.

Operator

I guess, do you want to? Clearly, this is a scale business. There's some big players in your market, and your company is a product of two very, very sizable acquisitions and a bunch of smaller ones. Just how are you thinking about M&A in the backdrop? The regulatory environment feels very favorable at the moment.

John Turner
Chairman, President and CEO, Regions Financial

Today, we're not interested in depository M&A. Our position's unchanged.

Operator

How about tomorrow?

John Turner
Chairman, President and CEO, Regions Financial

Tomorrow either. We get through the depository system conversion, we have some more flexibility. We're always thinking about how we're positioned and what's going on in the market, and it's something we are observing, we're considering. But the answer today is no, we don't have interest. It's really for the reasons we've said before, which is we have a plan that says if we just execute our plan, we can continue to deliver top quartile or top decile results in terms of return on tangible common equity, which is what we've been managing to. And we believe that's really important. There's a lot of risk of execution associated with M&A, and we think just executing our plan gets us to a very good place. That's number one. Two, we are very focused on getting this deposit system conversion completed. Our resources are focused there.

Anything that would distract those teams from the work they're doing, I think brings risk to the company and risk to anyone we were potentially acquiring. Again, our position's unchanged. But we'll consider what's going on in the market. This time next year, we may have a different conversation, but I don't know that that will be true. We just have options then that we don't have today, let's say.

Anil Chadha
CFO, Regions Financial

I know small deals aren't glamorous, the bolt-on deals that we've been doing before, but when we step back and look at the number of deals that we've done over the past several years, they have diversified our revenue streams. Just going back to capital for a minute, the latest Fed stress test, our PPNR covered charge-off's about 101%. That's not by accident. It's by adding additional revenue streams. In and of themselves, none of these I know are glamorous, but it does provide additional revenue diversification for us that allows us to be better positioned to manage capital through different environments. We like those, we'll continue to do those, think they're great uses of capital, and allow us to scale certain parts of our business to much higher levels.

This Frazer Lanier acquisition we did in July, again, a small acquisition, but really a great scale opportunity for our Government and Institutional Banking business. We think we can take that business from what it is today in Alabama and scale it across our footprint and provide a real good growth opportunity for us.

John Turner
Chairman, President and CEO, Regions Financial

I will just make another point there. If you go back to 2011, come forward, we have given up about $600 million in non-interest revenue. $300 million was to Regulation E and the Durbin Amendment interchange, and another $300 million to changes in our overdraft NSF policies and practices. At the same time, over that period of time, we have grown non-interest revenue by $600 million. So we have produced about $1.2 billion in growth off of what was about a $2 billion run rate over that 15-year period. Much of that has come from the investments we have made in things like capital markets, in wealth banking, in the mortgage business. I think there is a lot of power in the non-depository acquisitions that we have made and will continue to make to add to our business.

Operator

If I may ask you, there are, I guess, mergers, consolidations, integrations going on within your footprint.

John Turner
Chairman, President and CEO, Regions Financial

Yep.

Operator

You have Huntington Bank, Truist Financial, and there are certainly some others. Maybe just talk to your ability to capitalize on potential disruption of others. I feel some deals are not going as smoothly as others, just the ability to hire talent, pick up customers.

John Turner
Chairman, President and CEO, Regions Financial

Well, we ask our bankers every day to stay in front of the customers, to know who the other good bankers are in the market. That is just the way we should be doing business. I think in periods of disruption where there are acquisitions, it does create periods of disruption. That creates opportunity if you are out prospecting in your markets, if you are calling on other bankers in your markets and on a regular basis. We have been able to add 75 or 80 bankers to our commercial banking teams, our wealth banking teams, our treasury management teams across our footprint. We are adding customers, talked about growth in consumer checking account, growth in small business checking accounts. Some of that is because the disruption is being created in our markets. It is the result of just consistently doing our business well.

It is not because we are focused on one specific institution or one transaction. It is because there is a little disruption in the market, and we are out trying to take advantage of the opportunities the market provides.

Operator

Got it. You talked about your strong profitability metrics driven by organic growth. I think you did 20% ROTCE in the second quarter. You talked to 16%-18% kind of longer term. I know, how do we kind of think about

the current environment in terms of just cyclical benefits versus structural changes. We talked about potential regulatory improvements. Talked about the fee income job you have done there. Just what is the right profitability range to think about and how do you just balance growth versus profitability?

John Turner
Chairman, President and CEO, Regions Financial

Well, our focus has been on soundness first. We want to create a consistently performing, resilient, sustainable business. With some investors, go back 15-plus years, we might have a reputation for being more volatile in the way that we operate or in the markets that we operate in. We want to build a business that is the antithesis of that. We want to be, again, consistently performing, resilient, sustainable. It starts with soundness, then focus on profitability, and then growth. There are going to be periods of time when you really can't grow profitably and soundly. If you look back on the last number of years, there have been periods when we haven't grown as much as maybe some of our peers, and that's because of our focus on soundness first, profitability second, and then growth.

I think that'll continue to be the way that we operate. We'll continue to make investments in our business. We think that we can, through different periods in the economy, consistently generate that 16% - 18% return on tangible common equity. We had a 20% quarter last quarter. A lot of things came together. Credit quality continues to improve. I think we're going to be a top quartile performer, and that's going to be the range that we operate in.

Anil Chadha
CFO, Regions Financial

Yeah, I think when you just look at the range, you need to normalize for different rate environments. Including AOCI definitely just reduces the denominator. So that's just some math pieces of it. But through time, investing in non-interest revenue businesses. The more we can deepen treasury management customers, that adds to profitability. The more we can sell ancillary business to our core lending customers, that increases profitability. All these investments are intentional to help couple with lending to boost profitability. When you think through time, I would say just be mindful, one, to John's point, just how good credit is right now. Shouldn't always assume that. Then two, the inclusion of AOCI in the return metric just kind of boosts it a little bit today in terms of what it could be in different rate environments.

Operator

Good point. I guess maybe for you, Anil, I guess Regions had a CFO before you for a very long period of time. You get to come in and replace Dave. Just any areas of financial strategy or capital allocation philosophy where you see an opportunity to evolve Regions approach?

Anil Chadha
CFO, Regions Financial

Yeah. I joined Regions 15 years ago when David hired me into the bank and been working with Darren the entire period of time. A lot of the capital management philosophies, David architected them. I was behind the scenes, maybe plugging in wires and things of that nature. I'm fortunate to step into a very well-performing bank, and we've been successful for deliberate reasons. Being thoughtful of how we allocate capital, understanding the returns we get off of that capital, making certain we understand the construct of our balance sheet, the liquidity of our balance sheet, making tough decisions, deciding not to invest what we thought or some people thought was excess cash into securities when we knew that was much shorter duration. It's been a product of making very tough decisions, understanding the nature of our customers, understanding our balance sheet.

For me, incredibly blessed to walk into a great situation, a very high-performing bank. What got us here isn't going to get us where we want to be. Making sure we stay disciplined in times like now when there are opportunities to grow, but making sure we stay disciplined to maintaining good profitable growth, sound profitable growth is critically important. It's my responsibility to work with 20,000 people every day to make sure we're making the right decisions, not just for today, for the bank that we want in five years from now. Blessed to walk in in a very strong situation, and it's our job to make sure it stays that way.

Operator

I guess what would you say is the biggest surprise as you step into the new role? I know you've been behind the scenes for many years.

Anil Chadha
CFO, Regions Financial

Yeah

Operator

But now you're at the forefront.

Anil Chadha
CFO, Regions Financial

Well, I was thinking about this and just go back to where we were sitting in January, and we were contemplating a world where the 10-year was going to be below four percent, and that lasted a couple weeks.

Operator

And at least two Fed cuts.

Anil Chadha
CFO, Regions Financial

Exactly, yeah. Just think about what's happened this year. First AI is going to be a great enabler. Next thing AI is going to disintermediate all our deposits. Now AI may kill us all. It's been a very dynamic first six - nine months in the role. But making sure you focus on the things you can control, surrounding yourself with good people. But man, there's been a lot of curve balls thrown at us this year when you think about where we were sitting in January and where we're sitting today.

Operator

I guess one of the other things we thought at the start of the year was just more bank consolidation. Every year we put out a top 10 list of things going to happen, and the only thing this year to date we're wrong on is the lack of bank M&A. And I guess, John, to your point, you're tied up with the deposit conversion. You don't want to interrupt that, which makes sense. But I guess why do you think there hasn't been just more consolidation? You're a top 30 bank, but there's 4,000 banks smaller than you. It's a scale business. This regulatory window's open. What do you think the holdup is?

John Turner
Chairman, President and CEO, Regions Financial

It felt like initially when the regulatory environment improved, that all of a sudden everyone thought they were a buyer when a lot of people thought they were going to be sellers. I don't think there was as much interest, frankly, as everyone anticipated. Then there were a couple of our peers who indicated very directly that they wanted to be acquisitive, and they have been. As you observe, it takes a little while to integrate those acquisitions. I'd anticipate they may be back in the marketplace again. We'll see. But I think there just, as I said, weren't as many sellers as people thought there'd be. Now, as we approach the end of President Trump's term, it may be that people begin to rethink their positioning, but I don't really have any insight into that.

Operator

Yes, sir. Great. On that note, please join me in thanking John and Anil for their time today.