Good morning. Welcome to RGC Resources 2023 first quarter earnings call. I am Paul Nester, President and CEO of RGC Resources. Let's review a few administrative items. We have muted all lines and ask that all participants remain muted. At the conclusion of the presentation and our remarks, we will take questions.
The link to today's presentation is available on the Investor and Financial Information page of our website at www.rgcresources.com. Joining me this morning are Jason Field, Chief Financial Officer, Tommy Oliver, Senior Vice President of Regulatory and External Affairs, and Kelsey Davenport, Director of Finance. Moving on to slide one, this presentation does contain forecasts and projections. Slide 1 has our forward-looking statements. The agenda for today's call is on slide second.
As usual, we will review operational and financial highlights from the first quarter, talk about our fiscal 2023 outlook, and again, we'll be happy to take questions at the end of the call. Moving on to slide three, we continue to have good customer growth. You'll notice that the bar chart there shows a slight decrease in customer count from 2021.
You may remember, as we've discussed extensively going back to 2020 about the moratorium that was imposed on utility disconnects and the effect that that had on our customer counts. In March of 2022, we were able to resume our collection processes for non-pay turnoffs, and consequently, as we've gotten into the colder weather this winter, we have been able to re-add some of those customers. Our total customer count is just under 63,000.
We're really happy with that number. We fully expect to go over 63,000 here in the coming months. We had a good first quarter, adding new services and main extension, another 1.1 miles of main. We really believe that the housing development in the greater Roanoke Valley is still strong. We expect, again this year to add approximately 500-600 new customers. Jason, walk us through our delivered volumes and financial statements and capital spending for the first quarter.
Would be happy to, Paul. Thank you. We are on slide four. Our first quarter delivered volumes were up approximately 620,000 dekatherms compared to the first quarter of 2022. That's a 23% increase due largely to the colder than normal weather compared to a year ago. Heating degrees overall were 31 greater than last year.
Additionally, we continued to benefit from an increase in transportation and interruptible volumes due to our single multi-fuel customer that has continued its higher natural gas utilization during the quarter. Moving to slide five, our financial results are highlighted. For the quarter, our operating income of $5,544,000 was up from the previous year, approximately $166,000.
operating revenues adjusted for normal weather were up while non-gas operating expenses for the quarter exceeded the prior year due to higher expenditures for contracted services, bad debt expense, and personnel costs. Interest expense for the quarter was higher compared to last year due to increases in rates on our variable rate debt, primarily in our midstream affiliate.
Overall, we saw a reduction in net income of approximately $329,000 compared to the first quarter of last year. On an earnings per share basis, we recorded $0.33 per share, which was down about $0.10 per share, and that was a result of the dilutive effect of the equity offering, which occurred in March of 2022 and the small reduction in net income.
The comparison of our 12-month operating results, ending December 31st, 2022 is difficult due to the impact of the impairments that we recorded, again in our midstream affiliate relative to the Mountain Valley Pipeline. We've adjusted for that impairment on slide six. If you move to slide six, you'll see our underlying net income, which removes the after-tax impact of those impairments and reflects the underlying net income of $8,851,000. As you recall, we recorded those in the second and fourth quarters of 2022. This result is down $112,000 compared to the 12 months here in 2022. Overall, we're pleased with that financial performance.
Our management of costs in this inflationary environment were, we feel like we did a good job with that. We'll discuss a little later the non-gas rate case filing, which we filed in early December, which we expect to alleviate some of those cost pressures through the remainder of the year. If we transition on to slide seven, you'll see that we experienced strong investments made by the Roanoke Gas Company for utility property in these first three months of the fiscal year.
Overall, we invested approximately $7.5 million in utility property, and that was up compared to the first quarter of last year by about $1.8 million. This increase was primarily the result of investments that we've made in the RNG project and SAVE eligible renewal projects. Paul and Tommy will now discuss the outlook for the remainder of fiscal 2023.
Thank you, Jason. I'd just like to make one comment about the first quarter before we review the fiscal year forecast. I'm really happy with our Roanoke Gas operation and the overall quarter we had, but just incredibly thrilled and proud of the efforts in mid-December leading up to Christmas with the extreme cold weather event that we had in our part of Virginia here.
Our folks and our teams performed exceptionally well. We did not lose a single customer, and that's something that we are very proud of and happy about. As we look at our 2023 forecast, we will look at the capital investment projection for the full year. Tommy's gonna give us some further details on our non-gas base rate case filing.
We'll talk about our earnings per share projection, and then Tommy will conclude with a nice update on our RNG facility project. Moving on to slide nine, you can see we are still leading our capital investment with $6.8 million of SAVE spending. Just a little comment there. Tommy's gonna talk about this in a minute, but that's renewal spending, essentially. In other words, we're still renewing pre-1973 Aldyl A plastic pipe.
That's been about our annual spend for the last three or four years. We're gonna continue on that trajectory through the remainder of this year. We actually have a couple of other noteworthy projects in addition to the RNG facility that I'd like to update you on. We're in the process of doing an Enterprise Resource Planning or ERP system upgrade.
We're projected to spend about $1.4 million on that this fiscal year. Our old system is at its end of life. It's actually 30 years old. It's been a very good system, but it's time for us to modernize and get a new tool there. Our teams in our finance area and IT areas and operations areas are working through that project right now.
We're gonna invest about $1.7 million in the Carilion and Virginia Tech Carilion Medical School area to support the growth that just continues down there. There's a new addition to Roanoke Memorial Hospital, and the medical school is also building another building. We're gonna put a large 8-inch plastic main to reinforce the distribution system in that part of downtown Roanoke.
We also have approximately $2 million of Virginia Department of Transportation-related projects. What those are is our general assembly over the last five years in particular has resumed funding, if you will, for important and necessary road infrastructure projects. We have a pretty major bridge replacement that's occurring, as well as some other road maintenance that requires us to relocate existing gas mains.
We like to take those opportunities to make the mains either larger for more capacity or, in fact, safer. The bridge main's an example. We're gonna be putting that main underground instead of hanging on the bridge as it presently does. Again, those are good projects. Good for the community in terms of transportation, but also good in terms of making our system safer and more reliable. Tommy, give us a few details of the recent rate case filing.
All right. Well, thank you, Paul. Good morning, everybody. We're on slide 10. As we mentioned in our earnings call from last quarter, the company did file for a rate increase with the Virginia Commission in December of 2022. We put those rates into effect on an interim basis on January 1, 2023. We requested an increase in non-gas base rates of approximately $8.55 million, of which approximately $4.5 million is being recovered through the SAVE rider.
Since we are now collecting costs associated with our SAVE plan through interim rates, we did terminate our SAVE rider effective January one. As Paul mentioned, we continue to spend on renewals, those costs will be recovered through our base rates. We will be filing for approval of a new SAVE plan later this year for rates to become effective October one.
The increase in non-gas base rates will result in the average monthly residential customer's bill increasing by $5.78. Since early winter, natural gas commodity prices have been declining and are currently below $2.50 per dekatherm for the prompt month. We started incorporating these lower gas costs in our gas rates on January 1st and again February first.
As a result of these changes or these adjustments, customers are now experiencing an overall decrease in their bills of approximately 19%. With the roll-in of our SAVE year capital spend of approximately $22 million, our total net rate base coming out of the rate case will be approximately $190 million. Paul will now discuss our earnings outlook for the remainder of the fiscal year.
Thank you, Tommy. Just as a reminder, we last filed for a non-gas base rate increase in October of 2018, which the Commission final ordered in January of 2020. We've been about three years, haven't we, Tommy?
It has been.
Since the last rate case. We're on slide 11, we haven't changed our EPS guidance from the last quarter for fiscal 2023. Again, as a reminder, fiscal 2022, as Jason mentioned earlier, is adjusted for the non-cash impairment loss recorded in the midstream subsidiary.
For 2023, we are projecting a $0.20 per share loss in the midstream subsidiary, primarily due to interest costs, which have increased greatly due to the higher interest rate environment that we all presently exist in and the lack of offsetting operating income from the Mountain Valley Pipeline. Just as an update, the MVP joint venture is presently working with the respective agencies to have the needed permits reissued so that construction can hopefully resume in the very near future.
Roanoke Gas, as you can probably tell from our update, is on track to have another solid year, certainly pending the outcome of the rate case and other general economic factors. We would like to note that the dilution effect from the March 2022 equity offering approximates $0.07 per share. We'd like to conclude with what's really one of the great stories probably in the history of this company, and it will probably get greater as we continue to move toward ultimate project completion and in service. Tommy, give us an update on what's happening with our renewable natural gas facility project.
Sure, Paul. We're on slide 12, we've been talking about the RNG project for some time now, it has finally come to fruition. We did receive Commission approval of the project and approval for cost recovery through a separate rider in January of this year. We're working on the administrative approval of the rates and tariff for the project, we expect to have everything in place to start billing March first.
Rates will be designed to recover the cost associated with operating and maintaining the facility, as well as a return on the $7.7 million investment. Construction has been progressing largely on time and on budget, we expect that the project will go into service in March as well.
As a company, we have been working on this project for about two years, and we are very pleased with the outcome, and I believe the quote from the Commission's order summarizes the project well. The Commission in their order stated, "Roanoke Gas's project has the potential to achieve a rare combination of increasing local fuel supply, reducing greenhouse gas emissions, and increasing the utility's profit, while also lowering customers' rates." I'll turn it back over to Paul now.
Thank you, Tommy. It really is a credit to Tommy and his team and the other folks in the company that supported the application process there with the Virginia State Corporation Commission. It is, in fact, the first such approval of a project in the state of Virginia by a gas utility, and we haven't done the finite research, but possibly on the East Coast of the United States.
Very proud of receiving that order and what it means to our company and the community. Our partner on the project, Western Virginia Water Authority, has done a fantastic job, and we're so pleased to have them as a partner on the project and look forward to turning the switch on, Tommy, here in about 45 to 60 days. That concludes our prepared remarks. If you have questions, please dial pound pound or hashtag hashtag to unmute your line. Pound pound to unmute your line.
Morning, everyone.
Mike, good morning. How are you today?
Unseasonably warm. I'll take it.
Well, it feels more like North Florida here in Southwest Virginia today. It's been very warm here. In fact, January, we're closing the books for January now, but January was approximately, what, Jason? 240 heating degree days warmer than normal, one of the warmest Januarys on record. February's continued with that trend. These are not good gas days, Mike, but good construction days. We try to see the best in all the weather.
Well, listen, I only really had one question, and that was, you spent a lot of time on the RNG facility. I'm just wondering, you know, once you get past this one, which is, like, a couple of weeks away, is there anything else out in your geographic footprint you're looking at doing, in terms of, you know, renewable projects in general? Not just RNG, but anything else you might see.
Mike, we've been contacted by a couple of organizations that are looking at RNG projects in the area. Some wanna just inject into our system. We're talking to them. Others want us to run pipes to interconnect them, and we're evaluating all that and make a decision based on the economics once we have to make that decision.
Okay. Does solar have any benefit for you given I mean, I know you're in a very mountainous region there, in some parts of it? Does it make sense?
Yeah. There's been some move, Mike, in the last, I would say two years, of course, primarily by the big electrics to site some solar facilities in this region. If you find an appropriate piece of ground to your point that's southerly facing, it probably can make sense. You're right, those pieces of ground are fairly precious in our area due to the mountainous terrain.
We have not spent a lot of time looking into solar since we put the solar facility on our headquarters building here, back in 2021. To Tommy's good comment a moment ago that now that we're coming out of this RNG project, it's gonna give us some time and opportunity to explore some of those other options.
Okay. That's pretty much all I had. I hope it turns colder for you.
Thank you. We wouldn't mind having a little more cold weather before winter officially leaves. I'd only add one more comment to your solar question. There's press to this is not per se my opinion. Like we've seen with the Mountain Valley and other infrastructure projects, the solar projects in this area that are being proposed by our electric provider are facing stiff opposition to get permitted and sited.
Almost impossible to have them permitted and sited. You know, back to the permitting reform that was percolating in the United States Congress in the fall of 2022, there's still a need for that. It's not just for Mountain Valley Pipeline and other natural gas infrastructure, but even renewable infrastructure.
Well, I wish you the best on Mountain Valley. It would be great to see them actually get back in the field.
Yeah, that's our desire, too. There's no question to, you know, be able to complete the project in a timely fashion is, I think, of utmost importance to this region and to our country at large and to get the right of way restored and is also the most environmentally responsible thing. We're doing everything we can to advocate and help push that along.
All right. Enjoy the balance of your day.
Thank you, Mike. Thank you for being with us today. Do we have any other questions? Please dial pound pound or hashtag hashtag, either one, to unmute your line. Well, it doesn't look like we have any other questions today. We would like to thank you again for being with us.
We certainly hope that each of you have a safe and pleasant weekend. This concludes our first quarter earnings call. We certainly look forward to being with you again in May to discuss our second quarter results. Thank you.