RPM International Inc. (RPM)
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Earnings Call: Q3 2020

Apr 8, 2020

Welcome to the RPM International Conference Call. For the fiscal 2023rd quarter. Today's call is being recorded. This call is also being webcast. Can be accessed live or replayed on the RPM website at www.rpminc.com. Comments made on this call may include forward looking statements based on current expectations that involve risks and uncertainties, which could cause actual results to be materially different. For more information on these risks and uncertainties, please review RPM's reports filed with the SEC. During this conference call, references may be made to non GAAP financial measures. To assist you in understanding these non GAAP terms, RPM has posted reconciliations to the most directly comparable GAAP financial measures on the RPM website. Following today's presentation, there will be a question and Please stand by. Please note that only financial analysts will be permitted to ask questions. At this time, I would like to turn the call over to RPM Chairman and CEO, Mr. Frank Sullivan, for opening remarks. Please go ahead, sir. Thank you, Vanessa. Good morning. Welcome to the RPM International Inc. Investor call for our fiscal 2020 third quarter ended February 29 2020. On the call with me today are Rusty Gordon, RPM's Vice President And Chief Financial Officer and Matt Radachek, our Vice President of Global Tax And Treasury, who is also heading our Investor Relations function. I'll start the call by discussing how we are managing our business through the COVID 19 pandemic. Then I'll provide an update on our 2020 MAP to Growth Operating Improvement Program. After that, I'll turn the call over to Matt, who will walk through our third quarter results in detail, and he'll be followed by Rusty, who will discuss the outlook for the fourth quarter year resulting from the COVID 19 pandemic, especially our analysts and investors from the New York City area. I'd like to thank you for being on our call today and for your continuing interest in RPM in which you and your families could help during this challenging time. At RPM, our priorities have been to protect the health and well-being of our associates and their family members, to support our local communities to control the spread of the virus and to serve our customers by maintaining the continuity and success of our business operations. Really embraced these priorities, and I'd like to commend them for the incredible work that they've done to continue each and every day. When it comes to protecting their own health are taking precautions in our facilities to keep our and have been screening for COVID 19 symptoms prior to entry in all of our facilities for more than 3 weeks. As of April 7, we've been informed by 14 of our 15,000 employees that they have had at various times confirmed cases of coronavirus. In these cases, we enacted our protocols to shut down the affected location, have them thoroughly cleaned and disinfected quarantine all appropriate, affected people and then reopen the facilities following an appropriate shutdown period. In terms of our communities, we are working from home monitoring the hygiene and health of our manufacturing and distribution associates and reporting any infection or disruptions. We are also donating time and materials to help stem the spread of the virus. In one case, our wood finishes group supplied thousands of plastic bottles to a local distillery has been converting, product to hand sanitizer and is providing it to free in the community, especially to healthcare first responders. In another case, our rustoleum operation sourced its concrobium fogger product and donated it to first responders so that their air ambulance helicopters could be disinfected and returned to service quickly. These are just a few examples of how our operations are responding to local needs. As one of the world's largest suppliers, especially coatings and building materials, RPM is in a strong position to weather the toll the COVID-nineteen pandemic is having on the global economy. We are taking action to adjust our business activities during this period of uncertainty and are well positioned with strong cash Many of our products are used for construction, maintenance and repair projects, which are deemed essential in many cases and are relatively recession resistant. RPM companies around the world with a few exceptions have been able to continue to operate their plants and distribution centers. In fact, today, nearly all of our North American plants are operational with a few exceptions, while a number of our international plants have been closed due to government mandates. A large number infrastructure, and DIY home and hardware retail are also considered essential and currently remain open for business. With people spending more time Raw material, cost inflation seems to be moderating in a number of our key product categories. Our global supply chain remains strong in our distribution and operations associates continue to work diligently to meet customer demand. We continue to be proactive in taking actions around the globe in our operations as the situation evolves. Now I'd like to discuss our MAP to Growth restructuring program. It has steadily been gaining momentum each quarter. This quarter is no different as demonstrated by our excellent bottom line results. Strong organic growth strong earnings leverage and record levels of cash generation. Restructuring activities include enacting operational improvements at our production facilities, consolidating manufacturing plants, delayering management, and rationalizing product lines. During the third quarter and early in fourth quarter, we announced the closure of 2 additional plants, which brings our total to 20 out of a 31 plants that were originally targeted for closure at the beginning of the MAP to Growth program. Versus last year on a consolidated basis, we realized incremental MAP to Growth savings in the 3rd quarter totaling $21,000,000, of which $5,000,000 came from manufacturing, $12,000,000 from procurement and $4,000,000 from SG And A. Looking ahead, as the COVID-nineteen pandemic slows economic and business activity, it is also impacting our MAP to Growth program. While there are some initiatives that can be carried out virtually, many, particularly those dealing with additional manufacturing improvements, and the completion of our ERP implementations require physical presence at some of our plants and offices. Limits on travel and access to facilities have required us to temporarily halt some of our operating improvement activities. As such, we will be extending out the timeline from our original MAP to Growth goals in terms of their ultimate achievement. At this point, there is too much uncertainty to set a new date for reaching our objectives as our markets stabilize and we gain more clarity into the business conditions we will to growth initiatives very effectively. I'll now turn the call over to Matt Radachek for a detailed review of our results for the third quarter. Thanks Frank, and good morning, everyone. Note that my comments will be on an as adjusted basis. During the third quarter, we generated consolidated net sales of $1,170,000,000, an increase of 2.9% compared to the one $140,000,000 reported during the same of fiscal 2019. Organic sales growth Acquisitions contributed 0.7 percent to sales or $9,000,000, while foreign exchange was a headwind that reduced sales by 0.8% or $9,600,000. This was solid top line growth during the third quarter, which typically generates our most modest results each year because it falls during the winter months, when painting and construction activity slow. Adjusted diluted earnings per share were 0.23 dollars. An increase of 76.9 percent compared to the $0.13 in the year ago quarter. Our consolidated adjusted earnings before interest and taxes EBIT were up 30 reported in the fiscal 2019 third quarter. These excellent bottom line results were largely due to initiatives under our MAP to Growth restructuring program. Our earnings also benefited from Sales in our construction products group were strong and increased 4.7 percent to $372,100,000. Growth was primarily organic at 5.1 percent or $18,500,000. Acquisitions contributed 1 percent or 3,400,000. Foreign currency translation reduced sales by was driven by market below grade waterproofing and concrete admixtures businesses. Adjusted EBIT in the Construction Products segment increased $6,000,000 from an adjusted EBIT loss of $300,000 during last year's third quarter. This improvement was largely attributed to pricing, moderating raw material costs, MAP to Growth savings and the favorable leverage impact of higher sales volume. Sales in our Performance Coatings group were $255,700,000, up 1% from the 253,200,000 we reported during last year's third quarter. Organic growth was 1.6% or $3,900,000. Sales growth in the segment was mixed. Its highway and bridge maintenance businesses were slowed by government budget constraints, particularly in the UK. However, its protective and marine coatings business unit increased market share and its Continental European operations grew sharply driven by a new change was a headwind of 0.8 percent or 1,900,000. Segment adjusted EBIT increased 33.2 percent to $24,200,000 from $18,200,000 during last year's third quarter. A focus on higher margin products and service offerings as well as MAP to Growth business rationalization initiatives drove a significant adjusted EBIT margin improvement of 2.30 basis points in the segment. In the Consumer group, sales were robust, increasing 5.4 percent to $398,700,000. Organic sales increased 6 percent or $22,600,000, driven by market share gains and unseasonably warm winter weather in North America, that enabled consumers to complete more DIY home improvement projects. The fastest growth was achieved in our COGS, sealants, and passion repair product lines. There was no impact from Inc. Acquisitions during the quarter. Foreign currency translation reduced sales by 0.6% or $2,200,000. Adjusted EBIT in the Consumer Group was $32,100,000, an increase of 19.2% over the prior year. This bottom line performance was driven by savings from our MAP to Growth operating improvement plan and were partially offset by inflation in certain raw materials and channel mix. On the top line, the specialty products group's wood coatings business successfully outperformed its peers in a challenging market. However, sales of the segment's water damage restoration products face a difficult comparison to the prior year when demand was exceptionally high due to significant weather events in North America. Sales were also down in our OEM fluorescent pigments, nail polish and edible coatings businesses. Segment sales were $147,500,000. Organic sales decreased 7.1 percent and foreign currency translation reduced sales by 0.3%. The segment benefited 3.3% or $5,100,000 from acquisitions. Adjusted EBIT was 17,500,000 during the quarter, which was lower than the 20,200,000 of adjusted EBIT reported in the same period last year. Savings from our operating improvement program helped to mitigate the impact declining sales volume head on earnings. In addition, we have new management in place and are implementing cost cutting measures and new processes to reignite growth. Now, I'll provide some comments on our cash flow and liquidity. For the 1st 9 months of fiscal 2020, cash from operations grew by 162% to $381,200,000 compared to $145,500,000 a year ago. This increase of $235,700,000 was due to improved working capital management and operating improvement initiatives. Free cash flow improved to a source of cash of $137,000,000 during the 1st 9 months of fiscal 2020 as compared to a use of cash of $74,500,000 during the 1st 9 months of fiscal 2019. This $211,500,000 increase is a result of higher earnings coupled with overall improved working capital metrics. Next, a few comments on our liquidity profile. The maturities of our long and we have multiple options for access to short term liquidity under both our revolving credit and accounts receivables facilities. Further, in the month of February, we improved our financial flexibility and increased our liquidity by $400,000,000 by securing 2, 3 year term loans. We borrowed $400,000,000 immediately after closing and swaps to a euro fixed interest rate of approximately 0.6%. The proceeds were used to pay down the balance on our revolving credit facility. Finally, as Frank stated, at February 29, 2020, our total liquidity, including cash and committed revolving credit facilities, was $1,100,000,000. I'll now turn the call over to Russ for details on our As part of our MAP to Growth program, we established the goal of repurchasing $1,000,000,000 of our stock In March, subsequent to 5,000,000 the 1st 3 quarters of fiscal 2020, coupled with a $200,000,000 cash redemption of our convertible notes in November of 2018. While we were making good progress on this goal, given recent macroeconomic uncertainty resulting from the COVID 19 pandemic, we have suspended our share buyback program. Looking ahead, the fourth quarter is seasonally our strongest and was off to a good start in March. Consolidated sales for the month increased 5% over the prior year led by the Specialty segment, which was up 9%, Consumer was up 7%. Construction Products Group sales increased 7% and Performance Coatings group declined 3%. However, like most companies, we expect our financial results to be impacted by the disruption and uncertainty COVID 19 is having on the global economy. Today, nearly all of our plants are open in North America, where we generate 74% of our sales. Some of our international plans have been shut down due to government mandates around the world. These facilities generate approximately 6% of RPM sales. While these shutdowns are of various durations ranging from days to weeks, they are likely to impact our 4th quarter sales in April May. In our construction products group, demand for our innovative products and solution essential critical infrastructure workforce advisory list. The segment has a large number of hospital and healthcare system clients that will continue to require its offerings. During a good sales month in March, Tremco was able to support schools during this unexpected shutdown by moving up planned roofing and other facility restoration work. At our Performance Coatings Group, results will be mixed. We anticipate seeing a boost in sales for our hygienic seamless flooring systems. However, the portion of our corrosion control and fireproofing coatings that are tied directly or indirectly to oil and gas markets, a little more than $200,000,000 in sales annually, maybe at risk should there be a prolonged drop in pricing in those markets? So we are closely monitoring investment in this area. POS takeaway at our consumer group has been strong with unit growth in the mid to high single digits particularly for our professional and consumer cleaning and disinfectant brands, some of which are effective against the coronavirus. The majority of the segment sales are in North America where DIY home and hardware reach dollars remain open for business. As consumers shelter in place, they are spending more time in their homes and have more time and interest in home repair, maintenance, improving and cleaning projects, which should continue to benefit the segment. In our Specialty Products group, the outlook is mixed. Some of our companies such as our Marine Coatings business will be slowed and equipment is seeing spiking demand as its restoration contractor base is shifting to disinfecting services and this trend should continue over the coming months. According to current government projections, it appears that the COVID 19 crisis may reach its peak in April or May. This is obviously a fluid situation and the information available to us is rapidly changing. As we sit here today, we anticipate that our consolidated 4th quarter revenue will be down 10% to 15 percent by sales drops in April May of 15% to 20%. With that being said, Given the uncertainties around this crisis, and full year of fiscal 2020. And the short and long term impacts of COVID 19. We are taking aggressive actions to manage cash flow by reducing working capital, capital expenditures and discretionary spending The MAP to Growth program timing has been fortunate for us in this regard since we have improved margins and are starting to see the benefits Additionally, as Frank and mentioned, we have significant liquidity and a strong balance sheet which we anticipate will comments. Session. And we have our first question from John McNulty with BMO Capital. Good morning, John. Good morning, Frank. Thanks for taking my question. So I guess a The first one would just be on the revenue outlook. So the commentary around April and May looking down 15% to 20%. It look, it's a tough market to try to forecast now, but like looking at some of Rusty's commentary on each of the divisions, it doesn't sound like it's kind of trending quite as bad as maybe that guidance would necessarily indicate. So I guess where are the puts and takes there? And I guess when you think about the 4 segments, where you see kind of the biggest pressures when you're looking at that to 20% down versus maybe where there may be some bright spots. How should we be thinking about that? Sure. So first of all, it doesn't behoove anybody to do forecasting with an optimistic outlook. And so I think our assumptions of a in May being down 15% to 20% have been done appropriately with a, a negative conservative cast But it's literally hard to tell from day to day. We will have spikes in some of our construction products businesses over a couple of day period because of order flow that looks really good. And then you'll see some slowdowns. The things that are pretty certain will be the negative impact of multi week shutdowns Most of this is outside, of the United States, probably a little less than half of our manufacturing facilities in Europe are closed. And I won't get into all the details, but it's an interesting mix. We had a plant in Norway closed. It's now reopened. Interestingly, our primary plant in Italy is now reopened, but we have plants, in the UK various parts of the continent that are closed by government mandate for a period of weeks. We are also closed in our 2 major plants in India in almost every manufacturing facility in Latin and South America and in South Africa. There's a few other locations, but they're so small as to be inconsequential. As Rusty said, when you add that all up, on an annualized basis, it's about percent of our revenues, so it's not big. And the impact of reopening, will determine whether we're at the bottom end of that range and the top end of that range I think the good news for us is we're not yet seeing the underlying demand destruction that exists in some industries. Obviously, the the hospitality industry has challenges, but even the, auto assembly industry has got some challenges now that, around the demand side that will be challenging. We're not seeing that yet. We are very aware of the possibility for that in one primary market, which is oil and gas and across our Performance Coatings group, that's a little more than $200,000,000 of annual revenue. And so our expectation is in the coming quarters and year, that's an area that will be under pressure. Hopefully, that's responsive to your question. Yes. No, that's definitely helpful. And then I guess maybe shifting gears a little bit to the MAP to Growth cost cutting programs. I guess, can you give us some clarity. Look, you had wave 1 that was you were going to get the full year benefit, this year kind of coming in. Wave 2, you were going to get a decent chunk and then there was going to be wave 3 for year, as it would roll in. I guess, can you give us an update as to where you are in those buckets and what things are kind of already in the bag and And what percent may be actually kind of pushed off at this point? Is there a way to think about that? Sure. And so I can tell you from my perspective, And I don't mean this to be trite. Obviously, this coronavirus pandemic is horribly impactful to everybody. But as it relates to MAP to Growth, there's a plus and a minus. The minus is, as you can see in this quarter and subsequent quarters before this, the things that we have planned, the things that we are executing are working. We had talked about working capital improvements and then quickly realized that they would program that in its execution and positive impact is being disrupted. On the other hand, there are a number of instances where I think the timing of certain things were lucky. And this is one of those. Our cash conversion cycle is stronger than it's ever been. And, we have affected close to 2 thirds of what we wanted to do and map the growth across every, certainly across manufacturing and in the procurement process by centralizing our purchasing globally, probably less than 2 thirds in the G And A area because the last bigger piece of that will come once the ERP implementations are completed. So the areas that are most disrupted is getting the continuous improvement disciplines into and also completing the ERP implementations that we had set to complete over the next 12 to 15 months. And those will be put off because they require, in some instances, a physical presence. But the the gains that we have made have been solidified and will continue to benefit us. And it's been a really good program that was accelerating. Rusty provided details of March, March is a repeat of what we've been showing quarter after quarter, but obviously that will be our anticipation that that will be meaningfully disrupted in April and May. The last comment that I will make is, if you believe what you read and you believe what you see on the ground, it does appear as if April May will be the most negatively impacted, period, 60 day period as it relates to government mandated shutdown. And business disruptions. And it'll be interesting to see as we get into the summer months, both globally and then in the United States, state by state, how the reopening of the economy happens, both in terms of sectors Thanks, John. We have our next question from Frank Mish with Fermium Research. Hey, good morning, Frank. I appreciate the color on expected declines in April, Maine. Obviously, you know, your year was off to a really good start. What is underpinning, what are your assumptions in terms of housing, housing starts and commercial construction activity in April May that is underpinning that 15% to 20% sales decline? So I can't answer that question. We haven't gone from a macro perspective into that. What we have done is talk to each not surprisingly, they've principally been manufacturing facilities in the New Jersey, North Jersey area of kind of Metro New York. And we've had shutdowns. We've quarantined people, we've closed the plant, we've disinfected clean it and brought people back. So we've been through that cycle. And it's not a good cycle to go through, but when you've done it once or twice, you begin to develop a rhythm of understanding the quarantine time, the cleaning process and getting people back to work. But we really have done it, a bottom up company by company and an assessment of their sales force And so in the consumer DIY areas, there's not only been more people at home but at least temporarily, there seems to be a shift from contractor do it for me to DIY. That will benefit our consumer DIY businesses, for instance. The only element of our consumer DIY business that's impact by residential new construction would be the Clocks and sealants segment of our DAP business. We haven't done an analysis of what that means, but That's the area in consumer that would be impacted. The construction products group continues to see spotty cycles of big order flow and roofing projects and then stops, in our Performance Coatings group, we're building a solid with good customer bases in tech and food and beverage in areas that will, will, I think perform well through this, but some of that's being put off And so I'm not answering your questions specifically other than to say that we have done this bottom up unit by business unit and trying to understand the order flow and the impact. And as I said earlier, I think the only big market that we're very concerned about as a real challenge coming is oil and gas. Understood. I understand the difficulties there. Let me shift. And you did mention, that you are seeing a market share gain in the consumer business. I was wondering if you could expand upon that. And then speaking of consumers, I'm wondering if you're getting any kind of instantaneous data or what have you, in terms of the social distancing impact on the home centers and hardware stores? And is that having even though DIY should be a very positive trend, mean, I know that the time to get what you want at a Home Depot has gone exponentially higher. Are you seeing any negative impact there in terms of your business? I'm sure, the answer to that is yes. We wouldn't talk about individual customers, but some customers have instituted, more rigorous stores interestingly enough, our online orders are through the roof. And so in certain product categories where we might get 40 or 50 online orders, a week it could be 100 or 1000. And, and so we're fulfilling that. And that is through, our major retailers to a lesser extent. We actually do more online business through a number of our major retail customers than we do through Amazon, but our Amazon business is growing. And then in Europe, as part of our consumer DIY business, which has been more negatively impacted, particularly in the UK, in the U. S. Because of some temporary business shutdowns. We have a business called WADCO, which is kind of an MRO it was a catalog. Now it's an MRO, online catalog business. And their business literally over the last month is up almost 100%. It's a smaller piece of that, but you're seeing a shift to online as well. All in all, through March, we had a high single digit, low double digit POS across the entirety of our Consumer segment customer base. Terrific. Thank you. Thank you. And we have our next question from Rosemarie Morbelli with G. Research. Good morning, Marshall. Thank you. Good morning, everyone. I was just wondering, Frank, whether you could touch on the the lower CapEx, which what do you think the amount will be by yearend and which are the projects that you are eliminating? So our goal this year was to spend about $180,000,000 in CapEx I think when we finish the year, we'll be closer to 150. Notably, with a really strong cash flow through 9 months. That included a year over year higher level of CapEx of about $20,000,000. So that gives you a sense of strong cash flow that we're generating. For next year, our preliminary budgeting was about $150,000,000 in CapEx. And at this point in time, I think we can pair that back by 25 or 30, without negatively interrupting our MAP to Growth program or the area that we're growing, and if need be, depending on circumstances, we could pair that back further. But that's our current plan. Okay. And when you are talking about most of your facilities operating in in the U. S. Or in North America altogether. What is the capacity utilization? Yes, they are open, but how much business is coming out of there? It's very hard to say Rosemarie is, I think we highlighted either in Rusty's comments or in our press release, it's circumstantial to each business. So if you're in the project paint, patch and repair, particularly our cleaner categories. There's, and I don't have them actually one of them is crud cutter industrial, another is a mean green, anti bacterial product. We have 3 cleaning products through rust oleum that are certified as approved for cleaning surfaces relative to COVID-nineteen. Those are through the roof, and the constraints there is raw materials. But we're continuing to do that. The flip side is our Marine Coatings business, which is a smaller business as part of our Specialty Products group. In total, that's maybe a $25,000,000 in revenue business, And we normally wouldn't talk about SBU sizes, but to put that in perspective. And many of their, large, marine product retailers and or shipyards that do, repair maintenance and recoding for yachts and boats are closed. And so that's a business where revenues might, at this point, be impacted as much as 50%. But that's a temporary period. And whether that lasts for another few weeks or another few months time will tell. Thanks. And if I may sneak another one in, with Q4 revenues down 15%, what could be the impact on your bottom line? And that is linked to the Marine business being down 50% and I think, if I am not wrong, that it has a very high margin? Sure. We as Rusty said, we're suspending guidance. And at this point, we're looking at expense reductions, expense deferrals, cutbacks and capital spending, taking advantage of a few of the things that are in the CARES Act that applied to larger businesses. One example is a deferral of FICA taxes. We're looking at things like that to really drive cash flow generation And that's very much our focus. I think the MAP to Growth program, will allow us to generate better bottom line income than we otherwise would have in the face of revenue declines. But beyond that, we're not in position really to talk about, earnings or earnings per share or any projections around that for the quarter. And we have our next question from Steve Byrne with Bank of America. What's the time lag and frequency by which you receive sales data from the big box home centers on your consumer products. And let me just see how you answered that one first. Sure. I'm pretty certain that in most categories, our consumer businesses get that information on a weekly basis. And can you tell whether or not the home centers are placing orders for inventory restocking that's commensurate with that? Or do you sense any change in stock levels as they look forward into these next couple of months? It literally is week by week. So your question is spot on in terms of the things that we're paying attention to. There'll be some interesting new dynamics for all of us relative to learning how to work from home. And I say that because we have a senior senior leader meeting every other day at the end of the day. And we talk about, COVID infections, if there are any, fortunately, as our statistics show. They're not many and they've been sporadic. And they've actually mostly been in the New Jersey area, for us. And we talk out impacting our operations. But we also talk about every other day what's going on, order flow impact. So we have some good insight into that. It's very circumstantial. Some of our retail customers are showing a solid POS in the early part of April. Or what we would forecast for the early part of April here. Some of them are showing levels that are below where we were in March. And we think that has more to do with deliberate decisions to limit the traffic flow into their stores. Than it does, with, actually demand. And then lastly, as I indicated earlier, very spotty. We are selling all the cleaning and disinfecting products that we can make. That's true at our Legend Brands business as well. And so that's an area that maybe by July, we'll have a better sense of what we can say in some detail about the different DIY product categories and what's really moving the needle. And on that 6% organic growth that you posted in the fiscal third quarter in, in the Consumer segment. Is that mostly volume? And can you comment on the outlook strong volume there and in our consumer, I'm sorry, in our construction products group and Performance Coatings group, the leverage to the bottom line been a little less in our consumer business in part, because we've been facing some unique raw material challenges there. Some of which are now abating. The biggest one was packaging in certain areas. And And so it's in all three of those segments, construction products and consumer products, the unit volume growth has been really solid. In the Performance Coatings Group, actual unit volume growth through 9 months has better than the numbers show because they've been very deliberate in pairing back lower margin product categories and in closing some lower margin or breakeven international businesses. So as we indicated, we've shed close to 60 $70,000,000 on an annualized basis deliberately in this reorganization. And that's been disproportionately in our, Performance Coatings group and our Construction Products group, not in Consumer, although there is some coming in Consumer with some overseas businesses that don't meet our margin criteria. And so it's been very solid organic growth. Thank you. Thanks, Steve. We have our next question from Ghansham Panjabi with Baird. Good morning, Ghansham. Hey, guys. Good morning. Hey, Frank, you made some comments about, obviously, employee mobility impacting some of your MAP to Growth initiatives. Clearly, your customer is going to be impacted by the same dynamic and presumably will be even as the economy starts to gradually open up I'm just curious from a segment standpoint, how should we think about this dynamic as it relates to customer qualification of your products for future capital projects, etcetera, how are you sort of adapting towards this new normal, if you want to call it that? Sure. And so in our in construction products business. I think we're fortunate both in every segment of RPM because of the benefits of MAP to Growth. But if you think about where we've been strong, so So while our, in general, and to your question, I do think that there will be a reduction for a period of time in industrial capital spending. And certainly outside of oil and gas, which is part of that, a little more than 200,000,000 Boy, there's probably $500,000,000 of our revenues that are driven by industrial capital spending or major, projects. But again, it's Circum stantial. Our stone hard business has been a, leading provider globally, including the application portion of it, of, polymer flooring with a real strong presence in food, beverage, hospitals fab plants. And so areas of the economy that we think are going to do pretty well. The interesting anecdote It was our St1hardt business that was cast by a major contractor to put together the hygienic floor in the hospital, temporary hospital facilities that we're going to be set up in Central Park in New York. And, we got that order. It was under strict requirements relative to timing We got the material and the applicators there. And then, good news, relatively quickly, that order got cut in half. Because it seems as if the anticipated need of the number of beds spaces for this temporary hospital spot in New York City is not going to be needed. I hope that's true. But that gives you a sense of why we think, over time that segment will do well. Our Tremco Roofing business has been the leader, in North America in these rest long term, high performing ration roofing projects. And what they've been very good at is being able to dry out an old roof as opposed to tear it off and then apply a roof restoration coating and extend the life of a thirty or forty year old roof for another 10 to 20 years. That's at a third of the cost of ripping off and replacing with new materials, a old roof. Surely, we will be seeing, enhanced competition there. But we're the leader there. And I say that because I think that the negative impact in that sector for us will be more on the rip off and OEM replacement. We don't play in that space. 95% of our Tremco roofing business has been, re roofing. And so without filibustering the call here, we've looked at oil and gas, that will be a problem. We've looked at $500,000,000, driven by, industrial capital spending clearly we're going to be cutting ours and others will do the same. And it's circumstantial, but in a lot of cases, I think we're in a pretty good position. That's super helpful. And Frank, I know you don't want to give guidance completely understandable, but as you kind of think back to the financial crisis, What was the initial decremental margin that the business saw before it started to be dampened to some extent by lower raw material costs? Obviously, you're in a position of strength with MAP to Growth and the momentum there. So just curious as to what transpired back then? And then second, as you kind of think about disruption risk yourselves, given the fluid operating environment, how should we think about working capital? Will that be will you build up a little bit more inventory as part of your safety stock for supplying your customers or do you still expect working capital to be a benefit this year to the extent that it has been? Sure. So when you go back to 'eight and 'nine, our fiscal year could not have modeled the great recession any better. We start our 'nine fiscal year in June of 'eight, and we finish our 'nine fiscal year on May 31, 'nine. So we pretty much modeled the beginning of the financial crisis. And then, when people started to feel okay, In that period of time, our sales were down 7% and our adjusted net income was off a little more than 35%. We had our best cash flow year ever. In fiscal 2010, sales on a consolidated basis recovered by about 1% and earnings, net income and EPS was up 25% on adjusted basis. And so we had a strong recovery and that was not inconsistent with kind of the fee recovery that many people had. I think our cash conversion cycle is better now, thanks to the timing of MAP to Growth. I do think while we will build up some safety stock in a few areas, I do think through a combination of MAP to Growth and in some cases reduced volume, you will see working capital as a contributor to cash generation in the coming quarters. As I've commented, our we look bottom up, the entrepreneurial nature of RPM in terms of how we serve our customers is still alive and well and will suit us well in terms of flexibility. And this is a big picture perspective, but contrary to what some people expect, I do not see a for, global economies here. I see a u. And I think the u will be shorter for some and longer for others depending on all of you know this better than we do on the impact of this pandemic, which has been devastating to certain industries and hospitality, for instance, and have been helpful to some unique businesses relative to cleaning products. But, for us, I see a improved performance as we get into our new fiscal year relative to our conservatively negative expectations for Q4. But I think for everybody, we're looking at a U recovery, not a V. Thank you, Frank. Stay healthy, everyone. Thank you. And we have our next question from Silkek with J. P. Morgan. Good morning, Sophie. Good morning. How are you? Good. Thank you. I was wondering whether I could do like a similar exercise, like look at like what happened in 'nine. And what's with us, like, happened is, is that in the, in the February and May quarters, the organic growth was sort of like down 10% or 15%, which is why your guidance make really makes sense. And if you look at it by, by division though, like, one of the things that happened is that both of the industrial business, which is now your construction, your Performance Coatings business, they were down maybe in terms of volumes like 12% in the February quarter and then 19% in the May quarter but the consumer business had similar results. The consumer business in February was down 14% in volumes and maybe 19 in the May quarter. And in part, it had to do that there was a financial crisis and people couldn't spend money. And like somewhat feels like something similar is going on now where a lot of people will be unemployed and like a third of the people that pay a rent for April. And so what are the questions that is when we model down this like 10% to 15% should that really be stuck into all the segments rather than saying, well, consumer is down 5% and everything else, it's down 20%. Sure. I am I think this is different, from the financial crisis. And so I don't have in front of me the details by segment. We had 3 segments back then, and so can't be specific to that. But I can tell you in third quarter, our consumer segment tanked. And we literally anecdotally were talking about shooting cannons down the aisle of our big customers, including home centers like Walmart and not hitting anybody. And so for a very short period of time during the financial crisis, consumers stop buying everything. And I think the fear there was that at some point, they're going to go to their ATM and nothing's going to come out that eased up very quickly. I think what we're seeing now is very different. We're seeing pretty steady on a segment basis, but spiky based on different product categories, business activity. But it does speak, silica to the comment I made earlier, we do not anticipate a fee recovery for us and for anybody. I do think that there will be, even as economies recover, even as these mandate government restrictions are eased, I do think that there will be a period of time in which economic activity from where we were a year ago will be somewhat subdued. Okay. So, you are more of a believer that looked at the and then I don't mean to criticize. I'm just trying to understand. So like year over year is that there's probably a lot more from your point of view, there would be like a lot more headwind on construction Performance Group Businesses in terms of negative volumes in the May quarter and a lot less on the consumer side? No, I think in the May quarter, it is our expectation that there will be less, negative, impacts in our consumer segment than in our other segments. That is correct. The one that's the spikiest for us right now is construction products group because we're seeing days of year over year record overflow and then days of crickets. And so it's very spiky. So it's hard to know. Okay. That's helpful. And then just a question of clarification on the map gross product program If you realize $21,000,000 in savings year over year in third quarter, does one annualize it and say the run rate savings are like $85,000,000 or $84,000,000 for the year. Is that the way to look at it? Yes, the savings we're talking to are the incremental year over year savings. Of $21,000,000 and those change each quarter. Our cumulative savings we used to report in the past but we found it would be more helpful for analysts to discuss the quarter and the increment. Yes. And so back to our original goal of $290,000,000 in savings, in terms of the manufacturing piece, the procurement piece, and the G and A piece. We are on track for the G and A piece, but that slowed down. We are ahead of both of the manufacturing and procurement piece relative to our original $200,000,000, $290,000,000 goals. There have been some offsets to that. FX has hurt us in ways we didn't anticipate slower growth has hurt us. But we're through 20, plant closures out of a plant 31. We're through $60,000,000 to $70,000,000 of either business or product line rationalizations. The continuous improvement activity in our plants by the time we're done with this, we'll exceed, our original goals meaningfully. So if you'll recall, we had $75,000,000 of targeted, MAP to Growth goals in the manufacturing area, split roughly between the impact of, footprint consolidation and continuous improvement. We'll achieve the half from footprint consolidation and we will have tens of 1,000,000 of dollars of more out of the continuous improvement efforts by the time we're done and that will be incrementally continuing. So all of those, have been going quite well for us and they're pretty well embedded. The momentum, as you guys had pointed out, year 1 in a 3 year restructuring program was the easiest for the lowest hanging fruit. Well, year 2 has gone exceedingly well and our momentum was continuing to build My biggest disappointment, and again, it's a trite statement in light of what's happening in the world, is that momentum now has been a little bit disrupted. Okay. Thanks very much for answering the questions. We have our next question from Vincent Andrews with Morgan Stanley. Thank you and good morning everyone. Want to ask in the fourth quarter sales guidance, what's the impact you have in there for foreign exchange and for M and A just so that we can kind of get to the true organic range that you're looking for? Yes, that's a great question and, we are trying take into account FX. And again, I mentioned that we talk as a senior leadership team every other day. And the FX swings in developing country currencies are nuts. So in Latin America, you're seeing 30%, 40% plus negative impacts. I would remind folks that that's about $300,000,000 of revenues in total. And so it's not huge, but, and then you can see the strength of the dollar versus the euro and the Canadian dollar in the pound, which are other bigger currencies. So we are anticipating that in this, guidance for the 4th quarter. The acquisition activity will be very modest, as you saw in the third quarter. So But we don't anticipate in some prior quarters, acquisition activity at 1% or 2% has been offset by FX. We think FX will be decidedly more negative and certainly will not be offset by a 1% acquisition positive impact. So if we think like 3% to 5% for FX, is that in the ballpark keeping in mind as a moving target? Yes, that would be our best guess right now. I think that's good math. But who knows? Okay. And then if I could just just want to clarify one other thing. You called out, the $200,000,000 of oil and gas exposed revenue and the $500,000,000 tied to industrial customer CapEx that you're obviously quite concerned about for easy to understand reason. Is there another subset of revenue at all that you'd have the same concerns about or slightly less concerns about? Or I'm just trying to clearly consumer, we can tell there's a good DIY opportunity there in the the inability of it, we can all debate or is it pull forward or whatever. But I'm just trying to, as I think through the broader buckets, just want to make sure that there aren't some other area revenue where you're as concerned as, industrial CapEx spend in oil and gas? Yes, those are the 2 biggest ones. That I think is appropriate to point out to our investors to say, look, these are the 2 big pots, that we're paying attention to. And we provided some color as to why, we think we'll ride through, for instance, an industrial capital spending or big maintenance spending better than most. Then it's anecdotal. I mentioned the Marine Coatings business. That's mostly pleasure, Marines and Yachts. And and it's a smaller business. But because of the shutdown of their customer base in Boat Yards, we anticipate their revenues could be half in fourth quarter of what they were a year ago. It's anybody's guess as to when those retailers and those boatyards open up as to whether we have a modest recovery or depending on the health circumstances, if everybody's happy to put their boats back in the water, and there's a, a little bit of a spike in order flow from what's been a very economic impact of coronavirus related shutdowns on that business. So we just we're monitoring business unit by business unit to try and assess those same questions. But we've highlighted in the call today the big areas that we're paying attention to and we think investors should as well. We have our next question from Mike Harrison with Seaport Global Securities. Good morning, Mike. Hi, good morning. You mentioned I think primarily in performance, the $60,000,000 to $70,000,000 worth of product lines, where you've been shedding some lower margin business. Can we just get a little bit of a sense on kind of where you are in those actions and when you start to lap those actions. And then I think you referenced some similar actions in other segments, including consumer Have you started on those already or are those actions yet to come in other segments? So yes, the answer to that is we started on those, but their impact will be in the future. And I would anticipate by the time we're done with our MAP to Growth program, that on the $60,000,000 to $70,000,000 of product lines or businesses that we have, either closed or eliminated, there's probably another $30,000,000 to come, and maybe a little bit more. And, and that would come mostly outside of our Performance Coatings group, and our Construction Products group. So it would be a little bit in specialty and some, principally some, far away overseas, operations in our Consumer segment. All right. And then just in terms of the map to growth, the areas that are being disrupted or delayed What are some of the things that you can still move forward on and what are you stuck waiting until people can, can travel more freely? And then I guess the second issue behind that is, should we think of that delay as just once the stay at home orders are lifted, you'll get back to work or will it take time to ramp those activities back up? And so it could be longer after the stay at home order is lifted. Sure. And so I'll highlight that from a cash flow perspective. First, in the 1st year of our MAP to Growth program, we were probably spending upwards of $30,000,000 in outside resulting fees and related MAP to Growth fees, that's down or was down to about $4,000,000 or $5,000,000 on an annualized basis. And, very quickly, about 3 or 4 weeks ago, we hardened all our manufacturing facilities in all our locations. And so, if you were a non essential employee, that includes me, you don't belong in our plans. And that includes outside contractors. And so the idea of having smaller consultants that were helping us with continuous improvement, who go from our plant to plant the plant and who come from other plants wasn't a good idea. So the people that have been working with our team And we're now getting down to the kind of mid to smaller sized manufacturing facilities to institute what we call fit events and these continuous improvement the plans have been halted. I can assure you they're all eager to get back going. I have no idea when the world will be ready we will be ready are going and ERP consolidation activities to the extent that we have fees that would be generated with paybacks that are, let's say, over a 3 year period, all that activity is halted. And so if we don't see a payback on some of the activity, even that we can do remotely that is inside of a year. Those programs have been stopped both practically because we can't put people, into our facilities personally. And financially because, some of the activities that we're going to have a payout, which is a good IRR, but still a payout longer than 2 or 3 years has been halted. And I would tell you that the things that all good companies are thinking about is structural structure, cash flow and liquidity and cash generation. So in things large, like reducing planned CapEx by $25,000,000 or $30,000,000 with the belief that we could do more and things small like every 50 or $500,000 contract with an outside consultant, they're all being canceled or delayed. All right. Thanks very much. Thank you. We have our next question from Josh Spector with UBS. Good morning, Josh. Yes, hey, good morning. Thanks for taking my question. Just on the raw material front, You guys talked about more moderating raw material inflation, not necessarily declines. I was wondering if you could provide some more color on where you're seeing increases and related to that, if oil kind of stays where it is, which I know is a big if, what point would you start to expect to see some of those savings flow through the P and L Great question. And so initially, we were seeing some tightening in certain raw material categories and some because it had some pricing pressure, one category was silicones. That pricing and availability has seemed to ease off. The flip side is, over the last year or so, one of the categories that was, defined raw raw material deflation was metal packaging. And, I would anticipate with what's happening globally in certain categories, that maybe will see some, relief in that category. So it's been circumstantial, around different categories. There's no doubt that with oil prices being where they are if they settle into a sustained area that there will be, some salt and resin categories that we'll see, some decreases in costs versus where we sit today. Thanks. That's helpful. And I guess related to that, as we look across the different segments, if raw materials were to decline meaningfully, how quickly would you expect prices to react in the industrial and construction segments and maybe converse to that how slow would pricing react in the consumer segment? It's really hard to say at this point in time. We are holding on to the pricing that we've been able to affect over the last year and a half. We needed that because of a 2.5 year cyclical raw material increase. We're not back to where we were in terms of that two and a half years ago. But at this point, most of our customers are focused on supply, fill rates, availability, and really working with them to make sure that we have product when they need it and where they need it. And it's been a supply chains across industries, have had to be more nimble because of the spikiness of order flows. And so that's where we are today. We don't have a good I don't have a good answer to that question. And I don't think that that'll really unfold for another quarter or 2. Thank you. Our next question is from Arun Viswanathan with RBC Capital Markets. Good morning, Arun. Good morning, Frank. Thanks. Hope you're staying safe there. Yeah, I just wanted to understand, I guess, when you look at your commentary that some of your international locations are closed. So should we expect, I guess, the greatest decline in your Q3 for sales in both construction products and industrial. Is that the right way to think about Yes. So our, performance coatings group and our construction products group, what was formerly our industrial segment, has our greatest exposure to markets outside of North America. And Europe is seeing, has been seeing weak demand as we've been communicating for a year. We've had some spots of brightness there in the last couple of quarters, but not quite half of our European operations were have been closed at one time or another. So there's been more aggressive government mandated closures in various countries in Europe than we've seen in North America. And so as I commented earlier, it's true throughout Latin America and, and India. And those are predominantly performance in construction product group, businesses. Okay. Thanks. Yeah. And so I guess just try to understand how this works. I mean, when you guys do take a plant down, I think you noted that was about 6% of your sales potentially that are affected by closed plants. Is it effectively that that whole 6% is lost or is it, or are you kind of thinking that maybe 50% of that amount is lost? And how does that relate to the inventory? I guess, do you guys already have inventory on hand to potentially service some customers or is it just kind of stops for the time the plan is down? No, no, that's correct. I mean, we have inventory on hand and depending on the nature of the different business, we can cover, close downs without much disruption for as long as 20 or 30 days. After that, your inventory depletion based on certain product categories, can be problematic in one particular formula or color versus others. But it's very circumstantial to plants. As I said, we had a plant in Norway that was closed. Part of our Performance Coatings group that's been reopened. We split a single, a Marine coating single, shift plant into 2 shifts. We had an infection on a shift. We closed the plant for 2 days, aggressively disinfected it and quarantined the shift of the people that were working with the individual that was infected and brought back the other shift that was not. And so I could give you a plant by plant circumstance. I think all companies who are operating are becoming much more nimble as to how to segregate shifts, how to do cleaning between shifts, how to under we had a plant where a contractor who was into repair equipment was diagnosed with coronavirus. And he had been in that plant 10 days prior. And we didn't know it for 10 days. We closed the plant. It's actually a plant currently closed and we're closing it for 6 days. We're cleaning that plant and that 6 days plus the 10 days when the last time the contractor was in there is a 16 day period. Interestingly, the plants that have been affected in the United States are all metropolitan, New York, New Jersey area. And from what we can tell that they're all at home, infections because we haven't not had any hotspots and our efforts to close the plant, clean it, and then bring people back in the appropriate time has been affected or effective. So that's probably more than you need to know, but it's very circumstantial. Inventory plays a big part having a protocol by which you understand how quickly you can get back in business. And then understanding what the government mandates are So for instance, we're closed in our 2 major plants in India. And they're set to reopen in another, couple of weeks. That closure could be extended. And we don't know yet. There's been closures in other countries that have occurred and then we've had reopenings. Okay. So I guess it all depends on how long the plants are down for. So I guess just to follow-up, so typically, I guess the inventory levels that you do keep at various plants that also varies, but or should we assume it's kind of maybe at least maybe 30 days or so? So if there's a 30 day shutdown, maybe you can manage through that, or is that Is there any way to think about it? It varies business by business, but I do think that in almost all of our businesses we could get by for a period of 20 to 30 days. But after that, you begin to negatively impact your ability to supply customers, particularly in, more unique product categories. Okay, thanks. Sorry to take up so much time. Yes, we have not seen at this point nor do we anticipate any closures anywhere of 30 days or more, but circumstances could be different in different parts of the world. Great. And just lastly, similarly on the supply chain, so I know a couple of years back, you had some issues with sourcing, MMA, maybe out of Asia and some other raws. Has any of that transpired? Do you expect any of that? Is that kind of factored into your statement about me not expecting as much of a tailwind from the raw side or how are you thinking about the supply chain, for your input costs? Yes. We try and pay attention to that every day. I commented earlier on a silicone, which was an issue a few weeks back seems to be okay today. Cleaning product, and this should not be a surprise, cleaning product raw materials are an issue, and we get what we need relative to past allocations In some cases, we cannot get what we need to meet an explosive demand. And so that is a product category that that we pay attention to a lot. That impacts some of our consumer businesses. So those categories are significantly ahead of prior years, but in certain circumstances may not be meeting demand because of raw material apply. The same is true in our Legend Brand business that makes, HEPA filter equipment and filters and industrial disinfecting and cleaning products, including products that are sold into hospitals. That was before all this happened. And we could sell more of those products if we could get more raw materials. Luck with the rest of the quarter. Thank you. We have our next question from Kevin McCarthy with Vertical Research. Good morning, Kevin. Good morning. How are you? I just wanted to probe a little bit more on the subject of decremental margins you look across the portfolio, are there businesses that would stand out to you as having unusual ratios of fixed versus variable costs on either end of the spectrum, trying to get a handle on, how we might take some of these larger than normal sales variances and then take that down to the bottom line during this period of dislocation? Sure. I don't know that that's, particularly true in general across RPM. Obviously, every business has its own breakeven point. If it's truer in certain segments than others, it would be in our specialty segment. And so you have businesses, like our Diego fluorescent color business or other specialty segment businesses, that have lower than average gross margins, but higher than average EBIT margins. And so they do have a fixed point there. You're already seeing that in the revenue challenges that we've been having in the last couple of quarters in our Specialty Products group. Those numbers would have been somewhat worse, were it not for the MAP to Growth programs. But in general, when you look across our construction products group, you look across our Performance Coatings group, there's a high level of variability between raw material costs which obviously are variable to sales, and probably represent 40% of our P and L. And selling costs, which depending on the business, are split maybe fifty-fifty between fixed and variable or 2 thirds fixed and 1 third variable, but a pretty high level of variability in a lot of our businesses. Okay. That's helpful. And then Frank, I wanted to ask, having suspended the share repurchases, which I expect a lot of companies will do What is your current view on M And A? Have you hit the pause button there as well or do you see some opportunities with lower multiples, for example? Sure. Well, we have hit the pause button on that. We are looking at couple of smaller size transactions that were all but done. And I think we're working with those businesses on what to do in terms of timing and other items. But in terms of new transactions, I think our cash flow, that had been devoted to looking at acquisitions and or repurchasing stock. And as you can see, our cash flow generation is better than it's ever been, will be devoted to continuing operations, maintaining our dividend and everything else to repaying debt. Excellent. Thank you so much. Thank you. And thank you. We have our last question from Kevin Hocevar with Northcoast Research. Morning. Thanks for squeezing me in. As you obviously, the coronavirus has impacted the U. S. In different places at different times and in different degrees and the states have responded differently, in terms of how they're prohibiting construction activity. So as we look at do you have any visibility in terms of the states that are most prohibitive in terms of construction like New York, Michigan, places like that, how your construction end markets are doing versus other parts of the country where there's less prohibitive restrictions in place. Just curious if you have any visibility, and can separate between, the different regions there. Sure. For the most part, construction activity in general and particularly as it relates to infrastructure, is up and throughout North America. The most states are following the Department of Homeland Security guidelines which qualify construction activity as essential. The state that I'm aware of, and this could be different in other places, the state I'm aware of that had the harshest, focus on construction was Pennsylvania. And the construction industry worked the governor's office, to talk about, PPE protocols and social distancing and what was happening in other states And, within a week or 10 days, the original, halting of construction activity in Pennsylvania was eased And I believe now Pennsylvania is following the Department of Homeland Security guidelines on construction. We saw a similar order in Quebec province of Canada, and that has also been eased somewhat The rest of North America, as far as I know, sitting here today, is allowing construction activity as long as there is a maintenance of certain, PPE and social distancing protocols. In a number of our areas, it's truer than most when you're doing roofing activity, your in the U. S. L. Business and your activity is outside or outdoors. I think there's less concerned If you're doing flooring work and you can maintain all those protocols, again, I mentioned spiky business, one of the reasons we're seeing spiky business in that business activity is it requires the shutdown of a manufacturing operation to get in and do, rehab and or replacement of floors, whether it's manufacturing facilities institutional facilities and in particular for roofing, schools and universities, those all have closure areas that are allowing for some of the construction activity that we do. And, and so we'll see whether that's been beneficial for us or perhaps is pulling some summer work into the fourth quarter. But it's very spiky and we'll report the results in July when we have our 4th quarter results final. Okay, great. And then on the DIY side, the strength that seeing there. What's your sense? I mean, is this something you believe is, more of a near term phenomenon as people are stay at home orders in place that they're looking for things to do going to Home Depot and doing a small project themselves? Or and when those orders are lift that maybe we get back to normal? Or is this a trend that you think could last for a while as maybe people don't want contractors coming in the home and look to do things themselves. Just curious your thoughts there. It really depends. I think that this will be somewhat spiky now because people are at home And they, when they're tired of watching Netflix, they can get at the small project paint or home decorating and repair activity that they want. There is a decided shift to, selves as opposed to having outside contractors come in and do it for them. It would be nice to think that, things would revert back to normal. So a slower level of POS perhaps, when the world gets back to, more normal, this goes without saying. I think some of it depends on how quickly medical advances save the day, if you will. And if that doesn't happen and for instance, in the United States, we're seeing a a meaningful and sustained unemployment rate that's 10%, 12%, which some people believe for a period of time, that will negatively impact our DIY business over time. But all of that circumstantial to what's coming, this summer and this fall related to the impact of the coronavirus and how quickly people can get back to work and what the medical outcomes relative to vaccines or treatments are. Okay. Thank you very much. Thank you. Thank you. Thank you very much Vanessa. I'd like to thank our associates around the world for their efforts. They have continued to grow the business while carrying out our MAP to Growth restructuring program very effectively. Now they're demonstrating incredible resilience by also finding ways to protect health, support their communities and maintain our business operations. In particular, I'd like to thank the men and women who crazily courageously show up to work every day in our manufacturing facilities and distribution centers. These from line associates are keeping RPM running to the benefit of all of our associates, our customers and our shareholders. We look forward to updating you on In the meantime, we'd like to thank you very much for being on today's call, and we wish you and your family's happiness and good health as we all manage through this extraordinary time. This concludes our conference. We