Good morning. Welcome to Super Group's third quarter of 2022 earnings conference call. Following management's prepared remarks, we will open the call for a question and answer session. I would now like to turn the call over to Lisa Kampf, Vice President of Investor Relations.
Good morning, everyone, and thank you for joining our call today to discuss Super Group's results for the third quarter of 2022. During this call, we may make comments of a forward-looking nature that are subject to risks, uncertainties, and other factors discussed further in our SEC filings that could cause our actual results to differ materially from our historical results or from our forecasts. We assume no responsibility to update forward-looking statements other than as required by law. Additionally, on today's call, we may refer to certain non-GAAP financial measures. These non-GAAP financial measures are in addition to, and not a substitute for, measures of financial performance prepared in accordance with GAAP.
We have provided a reconciliation of the non-GAAP financial measures to the most comparable GAAP figures in the press release issued earlier today and available on the investor relations page of Super Group's website. We suggest that all investors refer to the supplemental presentation posted to the IR section of our website, which includes the financial information that will be referred to during this call and additional information for the quarter. Today, I am joined by Neal Menashe, Chief Executive Officer, and Alinda van Wyk, Chief Financial Officer. After our prepared remarks, we will open the call up for questions when we will also be joined by Richard Hasson, President and Chief Operating Officer. Now I would like to turn the call over to Neal.
Thank you, Lisa. Good morning, everyone, and thank you for joining us today. Our results for the third quarter of 2022 demonstrate the benefits of our global footprint and our positioning of the company for the longer term. Total revenue was EUR 308 million, and Operational EBITDA was EUR 50 million. On a like-for-like basis, meaning not including Jumpman Gaming, which we acquired on September 1, we entertained on average 2.7 million customers per month this quarter, up 6% from the prior- year -quarter. Alinda will discuss the financial results in greater detail in a moment. I will first elaborate on the progress we have made this quarter. In Canada, we successfully transitioned Betway and Spin to Ontario's regulated environment.
Performance since then has been in line with our expectations, including the activation and engagement of historic Ontario customers with the new Ontario-specific platforms. Canada continues to perform and remains profitable for us. Our African business continues to operate at scale on our proprietary technology, we recently launched in our eighth regulated market on the continent. In the United States, we hope to close the DGC acquisition in January. Betway is currently live in seven states through DGC, with Louisiana and Ohio expected to launch during the first quarter of next year. Both will be launching on Betway's global tech, taking the total number of states using this platform up to four. I want to now talk about three ways we invest in our business. One, investment in technology. Two, investment in our brands. Three, investment in expanding our product offering through M&A.
Firstly, in line with who we are, an online-only technology business, we remain focused on improving the customer experience with ongoing enhancements to our global platforms in order to optimize engagement and customer value. As a result, our demand for dedicated tech resources are high, and our requirements have increased over time. Consistent with these requirements, we have entered into an arrangement with Apricot, our major sportsbook provider outside of Africa, to increase the resources dedicated to Betway's platform. To cover the spending, we have provided a funding facility to Apricot in the amount of EUR 43 million, which can be drawn down until March 2023, and we have started discussions with Apricot to explore the possibility of obtaining full ownership of the sportsbook technology for our Betway global product.
We're in early days of these talks, so I can't say how long they will go on for or the eventual outcome. We are investing to reinforce the Betway and Spin brands around the world. Spin's best-known brand, JackpotCity, enjoyed its first sports sponsorship with the Toronto Maple Leafs and the Toronto Raptors during quarter three and went live in October. On the Betway side, following the quieter sports calendar in Q3, marketing has kicked up its plans in the fourth quarter to leverage the international audiences of the T20 Cricket World Cup, which ended last weekend, and the FIFA World Cup, which kicks off on Sunday. The third way we expect to invest in growth in our business is through M&A.
As we previously announced, we acquired a majority stake in Jumpman Gaming during the third quarter, a profitable U.K.-focused online casino business, in an all-cash transaction. In addition to the opportunity that we see for Jumpman in the U.K., given its focus on a more recreational segment of the online casino market, we are also excited about the future expansion of the business into other markets with its proprietary technology platform. Turning now to our capital structure. Just under two weeks ago, we launched an SEC-registered exchange offer for our publicly held warrants, and we are also seeking consent of the warrant holders to amend the agreements to cancel the outstanding private warrants.
If the exchange and consent solicitation are successfully completed, then the SPAC sponsor and the affiliates and the pre-merger Super Group shareholders will cancel their warrants and their rights to receive shares as part of the earn-out. The purpose of this exchange offer is to simplify our capital structure and reduce the potential dilutive impact of the warrants and earn-out rights. We also expect that eliminating the outstanding warrants and earn-out rights will increase our free float and result in less overall volatility in our quarterly results, since we no longer have to revalue those liabilities each quarter. We are pleased with the progress we made during the third quarter and so far in the fourth quarter of this year. Our monthly average customer numbers have picked up materially from August.
During October, even excluding Jumpman Gaming customers, we recorded a daily record in excess of 1.2 million customers and reached 3.2 million customers for the month. Super Group is a global, online-only sports betting and online gaming business with continuing opportunity for growth, strong financial fundamentals and an exciting future ahead. I'll now turn the call over to Linda for a detailed discussion of our financial results.
Thank you, Neal. Today, I will provide the financial highlights for the third quarter of 2022 compared to the prior year quarter, referencing the adjusted numbers included in the presentation posted on our website. In the third quarter, our net revenue increased by 2% to EUR 302 million. Taking our brand license income into account, our total revenue was EUR 308 million. With reference to EBITDA, we continue to present operational EBITDA, which is EBITDA adjusted for fair value adjustments on warrants and earn-out liabilities, associated and unrealized foreign exchange movements, and non-recurring items. For the third quarter, we achieved operational EBITDA of EUR 50 million. Looking at the results by business segment. Our Sportsbook performed very well this quarter, even with the unforeseen postponed matches in the English soccer calendar.
Overall, Sportsbook revenue increased by EUR 13 million or 14%, primarily driven by strong customer acquisition and retention in Africa and APAC, overall growth in Europe, growth in Canada excluding Ontario, offset by a modest decline in Ontario, driven by Betway's transition to a regulated market. Moving on to Casino. Net revenue decreased by EUR 8 million or 4%. The decline was driven by inflationary pressures on spending, especially in the Canadian and APAC markets. Short-term disruptions in Ontario from customers transitioning into the regulated market. These declines were partially offset by growth in Canada, excluding Ontario, despite some competitive pressures. Overall growth in the U.K., which included Jumpman Gaming as of September the first, and positive momentum in Africa. As it relates to EBITDA margin, business mix had a downward influence, with Betway increasing to 54% of net revenue compared to 49% last year.
As you know, the Betway segment has a lower profit margin than Spin. EBITDA margin for the quarter was 16%. That is not where we want to be. We remain focused on growth and cost-saving strategies to push margins back to higher levels in 2023. Diving deeper into expenses. General and administrative costs increased by EUR 22 million due to similar drivers experienced in previous quarters. The key ones were higher staff costs, public company costs, and increased investment in technology. As it relates to marketing costs, we saw a decrease in variable marketing ads and increased investment in brand spend. This resulted in a net decline of EUR 8 million. Looking at our financial position. Our balance sheet remains strong with unrestricted cash and cash equivalents of EUR 266 million at the end of September, with no debt.
In conclusion, results for this third quarter are in line with our expectations, and we are reaffirming our 2022 full year guidance of total revenue between EUR 1.15 billion and EUR 1.28 billion and Operational EBITDA between EUR 200 million and EUR 215 million. I will now turn the call back to Neal for his final remarks. Thank you.
Thank you, Linda. In summary, Super Group remains financially strong with solid growth prospects. We continue to explore ways to optimize our global footprint and operate more efficiently to leverage our scale. We remain focused on investing in technology and marketing, as well as other opportunities that will provide us with long-term growth and profitability. I'll now turn the call over to the operator to open the call up to questions. Operator?
Thank you. At this time, we will be conducting a question and answer session. Also joining the management team today for the Q&A session is Richard Hasson, President and Chief Operating Officer of Super Group. To ask a question, please press star then one on your telephone keypad. If you are using a speakerphone, please pick up the handset before pressing the keys. To withdraw your question, please press star then two. Once again, that was star then one to ask a question. At this time, we will pause momentarily to assemble the roster. Our first question comes from Jed Kelly of Oppenheimer. Please go ahead.
Hey, great, thanks for taking my question. Just a couple, if I may. Just first on the Q4 guidance, it looks like it's a pretty wide range of revenue outcomes and we're more than halfway through the quarter. Can you just give us an update on the visibility into Q4 and, you know. Then can you provide an update just on how we should be thinking around 2023 with, you know, sort of the economy, macro pressures and then I have a follow-up. Thanks.
Thanks, Jed. Thanks for your question. As we're all aware, we're very excited about the FIFA World Cup that is now ongoing in Q4. Even though there is some fluctuating results usually in the sports book, we feel optimistic, especially our casino is usually very strong during the fourth quarter as well. October had some promising numbers, like Neal just made reference to a good customer increase to about 3.2 million customers for the month so far, which is a good result. Although you know that there is some volatilities in the sports, as we all know, especially around the parlay results. We've seen some of those volatilities coming through in November already. We have a very strong customer base, and we keep on engaging our customers.
Got it. Okay. Then just on, just in North America, looks like, you know, the North America casino, the, you know, the impact, it seems like you're getting your footing around some of the Ontario regulations, you know, and the growth decline was less. Can you kinda give us an outlook on Ontario and Canada? Then can you just talk about anything you're seeing in the macro? Thanks.
It's Neal here. Betway and Spin obviously are now live on the Ontario respective platform. Obviously switching to a regulated market has its cost in the short term, but has long-term benefits. We've seen a high percentage of the historic dotcom customers activated and continue to engage on the new platforms. The early signs are positive and in line with our projections included with our guidance. Obviously our side of Ontario and Canada, obviously, we obviously spend competitive pressures in all the markets we operate in. Canada is no exception. You know, we've got our platforms, we've got our customers and all our tech, we're constantly working to enhance our marketing return.
Thank you.
The next question comes from Michael Graham of Canaccord. Please go ahead.
Hey, thanks a lot. I had a couple. The first one is just on the U.S. market. I know you mentioned, you know, some of the states, but you've been up and running on your global tech stack in Arizona and Virginia for a decent period now. Just be curious how you would characterize performance there, you know, relative to others that are on, you know, still on third-party tech. You know, maybe just talk about how those states are, you know, sort of trending on growth curves. I have a follow-up. Thanks.
Thanks, Michael. Richard here. As Neal mentioned, DGC, we're anticipating that coming into the group in January. At that point, we'll obviously be able to do a much deeper dive into the DGC business plan and their forecast for growth. At this point, as you correctly point out, two of the states are running on their Betway global technology, but it's still early days for them as a business, and it's something which we look forward to getting more stuck into once they become a part of the group.
Okay. Thank you for that. Sort of a big picture question. You know, you have, you outperformed in the quarter, you've had some revenue declines because of regulatory changes. Just wondering at a high level, when you think about the regulatory landscape and the impact on your business, you know, for next year, do you see, you know, sort of the setup being similar or do you see things being different?
As a normal, we operate in so many countries across the globe. That's been our business for the last two decades. It's basically navigating each of those countries, and as you know, we've got teams in each, looking after each of those countries. Each one is its own business in its own, with its own right. It's again, it's navigating it, getting the software and the tech right, the marketing returns right. That's what we do and that's what this business is about.
Okay. Thank you.
Our next question comes from Bernie McTernan of Needham. Please go ahead.
Great. Thank you for taking the questions. To start, would love to see if there's any added color on the 3.2 million MAUs in October. That number has been pretty consistent over the past year in terms of 2.6 million, 2.7 million. Any, you know, any way to dive deeper in terms of what was driving the strong results in October?
Basically it's all about the engagement on our platforms across casino and sports. Obviously lots of sports events happened in October. It's again, it's the customers being re-engaged into it. It's about these are high quality customers and our aim is obviously to keep bringing them back and then keep increasing that. Then with that, and obviously as Alinda mentioned, dealing with increasing our margins and getting that operational leverage back into the business.
Understood. Maybe as a follow-up to the first question on the guidance for fourth quarter, is there a way to think about maybe drivers in terms of what would cause you guys to hit the high end of the range versus the middle or versus the low end?
Yeah. Thank you, Bernie. Like I've said, the volatility of the sportsbook obviously is not so easy to plan towards the end of the quarter, but we feel comfortable that the casino is strong, and then the results should speak for itself by the end of the World Cup. If you've just realized in the I mean, the couple of matches that's now been finished in the World Cup, it is so volatile. You know, you never know. The results fluctuate without beyond our control. We just have to make sure that we keep on engaging the customers, and luckily our customer base is strong. It marginalize out the volatility in the results.
Got it. Just lastly, the Jumpman transaction. Would love just to get your thoughts on the rationale for the deal and then if you're able to size how big of a revenue generator that asset is.
Sure. Hi, Bernie. Richard here. The rationale for the transaction, Jumpman, it runs proprietary technology. It's built a great platform over the last many years. While it is a U.K.-focused business, it's an opportunity for us, one we're very excited about helping them expand into additional markets. They appeal to a different segment of the market, a much more recreational segment to our existing customers. In terms of size of revenue, we disclosed before that in the month of September, they did around EUR 7 million of Net -Gaming Revenue. At this point, that's all we're disclosing about the transaction.
Got it. Thanks for taking the questions.
Thank you, ladies and gentlemen. This concludes our question and answer session and thus concludes our call today. We thank you for your interest and participation, and you may now disconnect.