Good morning, and welcome to Super Group's second quarter of 2023 earnings conference call. All participants will be in listen-only mode. Should you need assistance, please signal a conference specialist by pressing the star key followed by 0. Following management's prepared remarks, we will open the call for Q&A. To ask a question, you may press Star, then 1 on your telephone keypad. To withdraw your question, please press Star, then 2. Please note, this event is being recorded. I would now like to turn the call over to Lisa Kampf, Vice President of Investor Relations. Please go ahead.
Good morning, everyone, and thank you for joining us today to discuss Super Group's results for the second quarter of 2023. During this call, we may make comments of a forward-looking nature that are subject to risks, uncertainties and other factors discussed further in our SEC filings that could cause our actual results to differ materially from our historical results or from our forecast. We assume no responsibility to update forward-looking statements other than as required by law. On today's call, we may refer to certain non-GAAP financial measures. These non-GAAP financial measures are in addition to and not substitute for measures of financial performance prepared in accordance with GAAP. We have provided a reconciliation of the non-GAAP financial measures to the most comparable GAAP figures in the press release issued earlier today, and available on the investor relations page of Super Group's website.
In addition, we will speak to our financial results and metrics for Q2 2023 in two parts: highlighting our profitable and cash-generative global business separately from our investment into the US. This aligns with the annual guidance we have provided for 2023, and is consistent with both how we view our business internally and how we report going forward. We recommend that investors refer to our supplementary presentation posted to our website. On this call, I am joined by Neal Menashe, Chief Executive Officer, and Alinda van Wyk, Chief Financial Officer. During the Q&A session, we will also be joined by Richard Hasson, President and Chief Operating Officer. Now I would like to turn the call over to Neal.
Thank you, Lisa. Good morning, everyone, and thank you for joining us. Today, we are delighted to report a strong set of financial results for quarter two, 2023. Total revenue for the quarter Ex-US was EUR 374 million, an increase of 16% year-on-year. Ex-US Operational EBITDA grew even more strongly to EUR 83 million, a 54% increase year-on-year. Separately for the US, our net EBITDA investment for the quarter was EUR 13 million. We experienced continued growth of our customer base, with strong momentum continuing on from where quarter one left off. April was really good, with a new monthly record of 3.9 million active customers in the month. For the quarter, we achieved a new record of 3.7 million average active customers per month, compared to 2.7 million in the prior year quarter, a 40% increase.
Our strategy of investing into markets where we see the greatest returns is reflected in our strong quarterly results. We achieved EBITDA margins of at least 20% in three of the last four months up to June, with the EBITDA margin for the second quarter averaging a solid 22%. Our quarterly results further demonstrate the market-by-market economies of scale that we are achieving. I want to reiterate that operating leverage is at the core of our business model, which when combined with additional cost synergies, is ultimately the key to sustaining an EBITDA margin of greater than 20% over the longer term. As a business, we remain committed to investing for the long term. Central to this strategy is our marketing spend, which was 22% of net revenue for the quarter.
While this is slightly lower than last quarter, it does not reflect any change in our marketing strategy, but rather some specific market factors in the quarter that we do not expect to prevent us from achieving our target level of investment for the full year. In recent weeks, we further strengthened our already impressive brand partnership portfolio, becoming the official partner of US Major League Cricket and also the official betting partner of Toronto's National Bank Open. These partnerships will further expand Betway's international cricket and tennis audience and enhance global brand recognition. Now, turning to some of our key markets. Africa continues to be a strong performer, setting new records for customer numbers, net revenue and EBITDA, despite some adverse currency fluctuations during the quarter.
We continue to refine our proprietary technology platform while also increasing brand awareness through a combination of global and localized marketing efforts, an approach that continues to generate impressive results. In Europe, we saw continued momentum driven largely by the U.K. and Spain. In the U.K., casino benefited from the inclusion of Jumpman Gaming. We also saw strength in the sports product, an encouraging sign following the recent regulatory pressures faced in this market. Canada remains an important region for us. Canada, ex-Ontario, performed well with year-over-year growth, despite adverse movement of the Canadian dollar against the euro last year. In Ontario, we remain encouraged. Despite tough comparatives this quarter, our performance is tracking well and is in line with our expectations. Moving to the U.S., we are now live in nine states, with Louisiana having gone live earlier this month.
Our priority remains migrating all states onto the Betway global technology before we begin ramping up marketing spend. Optimizing the tech in all of these states is a big undertaking, and then we know that it will take time and investment. This is something that we have done successfully for the last two decades, and we remain confident with our approach. Looking at our balance sheet, we continue to show a strong cash position with EUR 229 million of unrestricted cash and no debt. Our priorities for using our cash remain unchanged from what we have discussed in previous earnings calls. To that end, we're pleased to announce that earlier this month, Super Group bought a majority stake in Sports.cc, a data-enabled provider of sports media content.
We believe that this acquisition will be a great help in driving improvements in our sporting content and will ultimately serve as a strong customer acquisition tool. On the same front, we're making good progress in our discussions with our sports software provider, Apricot, and are advancing towards completion of the acquisition of a dedicated sportsbook from them. I will now turn the call to Linda to discuss the financial results in greater detail.
Thank you, Neal. I will now take you through our financial results for the quarter, where we have materially exceeded our performance compared to last year and the first quarter of 2023. Excluding US results, total revenue for the quarter was an all-time record of EUR 374 million. Net revenue, which doesn't include Brand License Fees, strengthened to EUR 364 million, a 15% increase from last year. Looking at our results by segment. Sportsbook revenue increased by EUR 33 million in the second quarter, growing 30%, while casino net revenue increased by EUR 15 million or 7%.
Net revenue growth in both sportsbook and casino is consistent with prior periods and was driven by record growth in African markets, robust revenue expansion in European markets, led by the UK and Spain, an increase in revenue in Canada outside of Ontario. This growth was partially offset by a decline in APAC regions, lower revenue in Ontario due to the ongoing transition to regulated market, and the devaluation of certain currencies against the euro. Moving on to customers. We saw substantial growth in both the sportsbook and the casino segments, driven largely by consistent investment in new customer acquisition and strong retention strategies. Customer numbers increased by 40% year-over-year for the sportsbook, and 39% for casino.
Despite the quieter seasonal sporting calendar, customers remained active, and we experienced positive momentum from continued improvement in our overall customer experience, thanks to ongoing rollouts of new gaming content and further enhancements to our gaming platforms. Looking at the bottom line for the quarter, we achieved Operational EBITDA of EUR 83 million for the ex-U.S. business. This is an increase of 54% year-on-year. EBITDA margin came in strong for the quarter at 22%. As Neal alluded to earlier, we remain laser-focused on overall margin improvements from a combination of the inherent operating leverage in our business and the rationalization of our cost base. This will not come at the cost of reduced investment into areas which drive long-term growth. Looking at our cost base. For the quarter, marketing as a percentage of net revenue was 22%.
This ratio is not a reflection of our current run rate in marketing spend and was lower compared to Q1 2023, due to a quieter sporting schedule, which resulted in a lower spend along with strong net revenue growth. We continue to work diligently in assessing where we can best invest our marketing spend for the highest ROI and long-term growth, and expect this ratio to be normalized over the full year. Turning to operating costs. The expected synergies that we outlined in our guidance assumptions are now starting to come through. We appreciate that this may not be 100% clear in the quarterly results, as we now have Jumpman Gaming consolidated into our numbers, and more importantly, we continue to invest in our key growth markets.
Nevertheless, I'm very happy with the progress that we have made, and we remain on track to realize our expected 2023 operating cost savings. With reference to our guidance for our ex-US business, we had a strong start to the year, generating year-to-date total revenue of EUR 705 million. We feel comfortable reaffirming our outlook for 2023's total revenue of EUR 1.35 billion, taking into consideration the volatility of the sportsbook margins and the currency fluctuations in some of our key markets. Moving on to operational EBITDA ex-US. We have generated EUR 134 million during the first six months of this year. This gives us confidence in our ability to exceed our previously stated guidance of EUR 220 million.
We are raising our expectations for Operational EBITDA ex-U.S. to at least EUR 240 million, implying an EBITDA margin for the year of around 18%. For the remainder of the year, we anticipate continued year-on-year revenue growth in line with our projections and the realization of cost efficiencies without any fundamental degradation in our overall performance. Our projected EBITDA guidance accounts for incremental marketing spend expected during the second half of the year, making up for the lower spend this quarter. In the U.S., our EBITDA investment to date now totals EUR 29 million, and we remain on track for the net EBITDA investment of EUR 70 million for the year. Finally, our balance sheet remains strong, and our ex-US business continues to generate a healthy level of cash.
As discussed in our last quarter's call, we used restricted cash of EUR 138 million to pay off DGC's equivalent value debt this quarter. As for June 30, Super Group is again debt-free, and we concluded the quarter with an unrestricted cash balance of EUR 229 million. To conclude, here are my thoughts on the quarter. We set multiple new records, including our highest ever total revenue in a quarter. Our customer numbers are stronger than ever and will be a key driver of future growth in our business. We are not slowing down when it comes to investing for the long term and achieving scales in each of our markets and realizing cost efficiencies remains a key focus as we continue our journey in getting back to a consistent EBITDA margin of greater than 20%.
I will now turn the call back to Neil.
Thanks, Linda. Super Group has delivered an outstanding quarter, demonstrating the benefits of our business model. Revenue growth, combined with operating leverage and continued focus on cost, delivered an EBITDA margin of 22%. This was a quarter to be proud of, and we're happy to say our positive momentum continues, with July closing ahead of the previous year. We are excited about our performance for the quarter and our prospects for the remainder of the year. We've raised the operational EBITDA guidance and are committed to delivering long-term growth for our shareholders. I'll now turn the call over to the operator to open the call up for questions. Operator?
Thank you. At this time, we'll be conducting a question and answer session. To ask a question, you may press Star, then 1 on your telephone keypad. If you are using a speakerphone, please pick up your handset before pressing the keys. To withdraw your question, please press Star then 2. At this time, we will pause momentarily to assemble our roster. The first question comes from Bernie McTernan with Needham & Company. Please go ahead.
Great, thank you very much for taking, for taking the questions. Maybe just to start in the U.S., I'd love just to hear, some of the success that you're seeing in, in acquiring players and what types of players, if any states you're doing better, just any kind of early indication that you can provide in terms of how the U.S. opportunity is flying out on the top line.
Hey, hi, Bernie, Richard here. Just on the U.S., I think, as you know, we are currently live in 9 states there. 4 of the states on the Betway global technology and the other 5, we have the plan in place for that migration. H igh level, without going into state-by-state detail, we are seeing some very encouraging numbers on the new technology. The plan there is, like I say, once we have all the technology in place, to begin ramping up the marketing across those states.
Understood. Okay, maybe on that point, you mentioned good progress in discussion with Apricot. These discussions have been going on for a while. Any, like, major sticking points or time frames we should be thinking about a potential deal being able to-
No, we're hoping by Q3 by Q4 , beginning of Q4 , we are all done. This is quite complicated with the IP and everything, just make sure that everything's in, in place. It's, it's on track and it's been a big, a big process to do. We are getting there and we are very excited as well to, to bring the, to own the IP of this technology.
Great. Maybe just lastly for me, any additional information you can provide on Sports.cc and why you think it could be helpful in, in customer acquisition?
Sure. It's a business which we've known for, for a long time. It's effectively a business that's gonna help us enhance our content, our sporting content specifically. It's not in any way a change in strategy of obviously what we're doing, but just another way of how we can look to improve the customer experience and the customer offering.
Got it. Thank you both.
The next question comes from Michael Graham with Canaccord. Please go ahead.
Hey, good morning. Could you just talk a little bit about, you know, what markets are driving the biggest user growth? I know you just talked about the US, is there anything you have done differently over recent quarters that you think, you know, you can attribute the acceleration of user growth to? I just wanted to ask, you know, for a little more color around the decision to, you know, leave the revenue guidance unchanged, raise the profitability outlook and maybe just highlight what, what went into that decision.
I'll talk about the countries. Effectively, North America, remember, it's the ex-U.S. business. North America is predominantly Canada, right? Then that we've seen with material growth. That, I would say, is even after the devaluation of the Canadian dollar to the euro compared to a year ago. In Ontario, we're in line with our expectations. That's going well. Then, as we said, Africa, seeing good user growth across with all record numbers. Europe as well, especially Spain and the U.K. Germany, still a bit difficult, only because of the transition to the new regulatory regime there, and all the controls and systems you have to put in place. We still do not have casino offering in Germany.
Netherlands, we are still waiting on our license application there. For us, it's, it's, it's across the world, we're seeing stuff. Our biggest impact, which, which Linda can then come to with the revenue, is, is just the currency movement, you know? W e have to bear that in mind, because on constant currency, these markets are doing really well.
Yeah, thanks. Thanks, Michael. Just to reiterate what Neil just said. Our operational EBITDA, we definitely see the impact of the improved operating leverage, dropping straight to the bottom line, and that's why we feel comfortable to raise that guidance. Like Neil alluded to on the revenue side, we're just a bit more conservative, due to mainly two reasons: the currency effect. We are growing in countries that does see this effect, as well as, the later part of the year, we obviously is back on the sporting calendars. We've got sporting events, and we just make sure that we, take into consideration the volatility of the Sportsbook margins, and that's why we're not raising the revenue guidance.
Okay, perfect. Thanks a lot.
Again, if you have a question, please press star, then 1. The next question comes from Jed Kelly with Oppenheimer. Please go ahead.
Hey, great, than-thanks for taking my question. Just, just looking at your North America revenue, particularly in iGaming, it, it increased sequentially. Can you just talk about some of the stabilized trends you're seeing in that area? Then just circling back to the US, I know you get this question all the time, but, you know, given some of the recent competitive dynamics, that's going on, another larger player entering the space or a larger brand, can you just talk about how you're thinking about that market strategically? Have any of your profitability targets that you gave out at the beginning of the year, have they changed? Thank you.
Okay, I'll do the North America. I think across the globe, not only North America, we have been focusing on our casino, iGaming offerings, and the promotions around that, and all the targeted marketing digital campaigns we're doing, and our retention techniques in those markets, and I see we are bearing fruit there. I mean, the fruits would have been even better if we hadn't had the devaluation of these currencies. We're excited about that. We've got, obviously, our Jackpot City Casino, which is our major brand, and that's being launched across the globe as well. We're seeing big economies there. Same way we've got the One Betway brand. We've also got that. We're just working. As I said, this business is all about step by step.
It's customer by customer, and we keep enhancing, and that's why the investment in tech and everything goes towards this total ecosystem, whether it's a sports customer or, I mean, a sports customer or an iGaming customer. We've been really been working a lot on that to get that right.
Hey, Jed, just touching on the US. Note your points about another operator entering the market. For us, you know, it doesn't really affect our strategy. That remains the same for us. You know, it's a big market. It's obviously a competitive market, but competition is what we see all over the world, and for us, it remains a very attractive opportunity, applying that same toolkit as we have to the rest of the world, applying that on a state-by-state basis to the US. Like anywhere else, while we have a multi-year plan, it's not necessarily a multi-year commitment right now, and we'll continue assessing everything on an ROI-driven basis as we progress on a state-by-state basis.
Yeah, and then, and then I could just also add something that, you know, having a casino, the casino within our Sportsbook is also resonating and adding to the attractiveness of our offerings across the globe as well. All of that together is coming, working well, and we're pushing at, on all these offerings across all the countries that we operate in. In taking that into the US is obviously a key part of our strategy.
Thank, thank you. Just to follow up, just, just on the back half revenue guidance, just, just around the conservatism, is that being driven more by sort of some, you know, the APACs or topping last year's World Cup? Can you just touch on some of the critical factors around the conservative, conservative back half relative to the 2Q growth? Thank you.
Yeah, thanks. It might be on the back of the, you know, there is some relevance of the sporting calendar, towards the end of last year. Then remember, in quarter one, in February, we had the worst sports margins ever, you know, unprecedented, we've never seen before. I think based on, you know, just the, the risk around that, but, Jed, I don't think you, you understand it. We, we've got so much, currencies involved in our, in our offering across the world, you know, this multinational company, especially, you know, currencies out of Africa, some North America, regions. It really had an impact this year on, on our, on our growth.
If you track these countries on the local currencies, the growth has been exceptional, even more than what we're seeing. I have to obviously state it in euro, which is our reporting currency, we do see the impact, and we just want to make sure we feel comfortable around that with our guidance.
Right. Then, are you just exposed to any of, any of the, some of the geopolitical risks coming out of Africa recently? That's my final question.
Yeah, listen, our view is we in lots of countries across Africa, lots of countries in Europe, you know, so that's just the business, right? We've always been there. We, we, we've got new countries, et cetera, so it's no, yeah, it's no different. You know, Europe's the same, you know?
Thank you.
That's the business model, is to be efficient in as many of these countries as you can, to basically spread your wings across the globe.
Thank you.
Thank you, ladies and gentlemen. This concludes our question and answer session, and thus concludes our call today. We thank you for your interest and participation. You may now disconnect your lines.