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Earnings Call: Q4 2021

Mar 7, 2022

Speaker 14

Good afternoon, and thank you for joining us on today's Conference Call to discuss ThredUp's fourth quarter and full year 2021 financial results. With us are James Reinhart, ThredUp's CEO and Co-Founder, and Sean Sobers, CFO. We posted our press release and supplemental financial information on our investor relations website at ir.thredup.com. This call is also being webcast on our IR website, and a replay of this call will be available on the site shortly. Before we begin, I'd like to remind you that we will make forward-looking statements during the course of this call, including, but not limited to, statements regarding our guidance and future financial performance, markets and demand, growth prospects, business strategies and plans. These forward-looking statements involve known and unknown risks and uncertainties, and our actual results could differ materially.

Words such as anticipate, believe, estimate, and expect, as well as similar expressions, are intended to identify forward-looking statements. You can find more about these risks, uncertainties, and other factors that could affect our operating results in our SEC filings, earnings press release, and supplemental information posted on our IR website. In addition, during the call, we will present certain non-GAAP financial measures. These non-GAAP financial measures should be considered in addition to, not as a substitute for or in isolation from GAAP measures. You can find additional disclosures regarding these non-GAAP measures, including reconciliations with comparable GAAP measures in our earnings release. Now, I'd like to return the call over to James Reinhart.

James Reinhart
Co-Founder and CEO, thredUP

Good afternoon, everyone. I'm James Reinhart, CEO and Co-Founder of ThredUp. Thank you for joining us for ThredUp's fourth quarter of 2021 and fiscal year 2021 earnings call. We're excited to share another quarter of strong financial results and business highlights. In addition to our financial results, we will offer some perspective on the performance of Remix, the European resale company we acquired last year, as well as progress in our Resale as a Service, RaaS offering. Beyond our results, given we're one year into being a public company, I thought it would also be useful to remind investors of our strategy, sustainable competitive advantages, and the investments we're making to widen our moat and strengthen our leadership position in the still nascent resale market.

To conclude today's call, Sean Sobers, our Chief Financial Officer, will talk through our fourth quarter and fiscal year 2021 financials in more detail and provide our outlook for the first quarter and full year 2022. We'll close out today's call with a question and answer session. Let me start by acknowledging that since we last reported earnings in November, the world and investor sentiment have changed significantly. I want you to know that we get it. We are operating in a different macro context. While volatility like this can stress a young public company, we welcome this increased scrutiny. I believe great companies with winning strategies in high-growth markets with strong management teams always outperform when times are difficult. We at ThredUp are committed to being the kind of team you can count on for predictability and transparency.

I also want to make it clear that we are on a mission to build a generation-defining company that changes the way the world shops and ushers in a new era of sustainable shopping. We will always aim to balance the demands of near-term scrutiny with our commitment to investing for long-term value creation. Now to the results. For the fourth consecutive quarter, we achieved record revenue, record gross profit, record active buyers, and record orders. Our revenue of $72.9 million is an increase of 68% year-over-year. This is our fourth consecutive quarter of accelerating revenue growth. We finished the quarter with active buyers and orders increasing 36% and 69% year-over-year, respectively.

We also expanded year-over-year EBITDA margins by a record 1,400 basis points in Q4, shrinking our EBITDA loss from -28% to -14% in a quarter that still included heavy operations investments. Now let me talk about Remix. In Q4, we closed the agreement to acquire Remix, one of Europe's leading fashion resale companies. Since the acquisition, we have moved swiftly to consolidate all of our ThredUp learnings in support of Remix's growth and margin expansion. Dan DeMeyere, one of ThredUp's first employees and formerly our SVP of Engineering and Chief Product Officer, now leads our international effort alongside Lyubomir Klenov, Remix's founder and CEO.

Rebecca Oman, who reported to me while leading ThredUp's new ventures department and who helped incubate our Resale as a Service business here in the U.S., is supporting Dan DeMeyere and Remix as we drive supply growth and expand further into Western Europe early next year. To expand beyond Remix's current operations in 9 central and Eastern European countries, we are building a new facility in the EU with processing and storage capacity to sustain broader European growth. We remain confident our acquisition of Remix will accelerate ThredUp's European growth plans and enable us to capture share in the emerging European resale market, a market that GlobalData estimates will grow to $39 billion by 2025.

Turning to ThredUp's Resale as a Service, or RaaS business, we recently launched a number of new resale shops and clean out kit programs, bringing our total number of RaaS brand clients to 28, making us by far the leading provider of resale services to brands in the U.S. We have visibility to adding as many as 12 more brand clients by year-end, with some very prominent and large brands moving onto our platform. Keep in mind, our RaaS platform enables us to power white label enterprise solutions for global brands like Walmart and Adidas, as well as lightweight solutions for smaller brands like Madewell and heritage brands like Michael Stars.

With RaaS, brands and retailers are empowered to deliver quality and seamless resale experiences to their customers across three main service modules, our clean out service, our cash out marketplace, and our full-service resale shops. This suite of offerings is called Resale 360, and our new core offering now allows brands to get started in resale for free, in some cases within 30 days. RaaS enables brands to drive revenue, drive customer growth, and circularity in ways that were previously not possible. RaaS has also begun to exhibit the flywheel network effect that we expected would come over time. As more brands join our platform, we gain access to a greater share of closet cleanout happening across America. This supply that comes in from our varied RaaS clients can then be sorted and used to power the growth of branded resale shops of other clients.

Which is to say, the more RaaS clients, the wider the sources of supply, and the larger the potential growth of each client's resale shop. Recall that thredUP benefits from RaaS, not only because it amplifies our ongoing supply advantage, but also because it increases our sell-through and our return on assets. In addition, our premium and enterprise platform solutions are designed to support the expansion of our long-term profitability metric by creating a recurring high margin revenue stream. We continue to believe that every brand will have a resale strategy, and thredUP will be the leading provider of end-to-end resale solutions for the retail industry. This brings me to the next topic I'd like to review, which is thredUP's sources of ongoing competitive advantage and the investments we're making to extend our leadership in the resale industry.

The power of our competitive advantage comes from the compounding effects of three hard problems we've solved. First, we've built a reverse logistics supply chain that has created a massive supply advantage in the resale market. Remember, ThredUp has still never spent any direct marketing dollars acquiring sellers, and yet we have seemingly endless supply in our marketplace. Second, we have built world-class infrastructure, technology, and software to process single SKU apparel at scale. When our Dallas, Texas, facility is complete, ThredUp will have network capacity to hold up to 16.5 million unique items in the U.S. alone. Third, we have built a data-driven managed marketplace that connects buyers and sellers on our platform. Our managed marketplace removes friction between buyers and sellers, enabling us to significantly grow the number of customers we serve over time and to increase the number of orders they place.

Importantly, the success of our marketplace is built on the foundation of the proprietary resale data that we've collected over the past decade. We ingest millions of data points on the items we process, sell, and reject, the items that are added or removed from carts, and so forth. It's this vast trove of data, combined with the algorithms and the models that sit on top of that data, that help us improve our acceptance rate, merchandising, photography, pricing, and marketing capabilities with the goals of consistently growing our active buyers, expanding our margins, and driving increased sell-through. Of course, the not-so-secret, but I think often misunderstood economic engine that underlies our model is that most of our clothing is listed on consignment. This means we have little inventory risk, and we boast a negative working capital cycle measured in months, not weeks.

As I have said from our very first public filing, our strategy has been developed with a deeply calculated approach about what it takes to build and sustain competitive advantage over time. We believe that every day our supply advantage increases, our infrastructure moat widens, and the network effects of our marketplace grow. Given this context and my earlier remarks about the greater scrutiny on young companies regarding capital allocation and path to profitability, I want to specifically call out the investments we're making in service of our strategy. First are three U.S. infrastructure investments. As we discussed last quarter and earlier in my remarks, our flagship distribution center just south of Dallas, Texas, is coming online later this year. We have been making steady progress since commencing the build-out in Q4 2021.

The facility is nearly 600,000 sq ft and will be our largest and most automated distribution center. When fully scaled, we expect our four-level facility will increase our total network-wide capacity by more than 150%. We expect to begin processing items towards the end of Q2 this year or early Q3, with demand fulfillment to begin sometime in Q3. Beyond our flagship distribution center, we opened two processing centers, one in Grapevine, Texas, and one in Lebanon, Tennessee. Both of these facilities focus exclusively on clean-out kit processing and will serve as immediate feeders to our larger facilities in Dallas and Atlanta. As a result of this increased capacity, we are exiting Q1 hitting our internal processing targets after facing some headwinds from Omicron earlier in the quarter.

Our bag backlog is trending down nicely and now sits at 8 weeks from 12 weeks just a quarter ago. We expect these three U.S. infrastructure investments, Dallas, Grapevine, and Lebanon, will negatively impact our EBITDA by approximately $6 million in 2022. Note that these investments are all in service of growth in 2023 and beyond, as only a small percentage of revenue will flow through our Dallas, Texas, facility this year. Importantly, given our expectations for improvements in automation and total throughput capacity, we do not expect to add any new distribution centers to our network until 2025. Second, we will continue to invest in Remix's growth in Europe. Our European investments include a new, larger processing facility in Sofia, Bulgaria, that comes online later this year, in addition to growing the headcount to scale our broader business in Europe.

We believe these expenses are essential as we grow ThredUp's European opportunity. Third, we are investing in research, development and data science capabilities across our network. We believe these investments in new systems, new technologies, and added headcount will yield several benefits. First, we will be able to lower our per unit processing costs. Second, we'll be able to improve our pricing and payout systems to further expand margins. Third, we can upgrade our marketing, merchandising, and direct response capabilities such that we can acquire customers at lower costs, while at the same time increasing lifetime value. Fourth, and finally, anticipated headcount growth from 2021 - 2022 is highly concentrated in areas that support being a new public company, like HR, legal, finance, and accounting. We expect these incremental costs to total $3.1 million in 2022.

We expect meaningful leverage in SG&A as we digest these costs over time. In conclusion, as I wrap up, let me speak to a bright spot of the last few months, the New York Fashion Act. At its core, this bill aims to hold major retailers accountable for their environmental and social impact. I think this is an important milestone. To me, it indicates that government and policymakers are starting to understand the critical role they play in reducing the fashion industry's environmental impact. Consider this the opening salvo in what is likely to evolve into emission standards for fashion. Whether pushed by government or pulled by consumers, I believe every brand will look to resale as a way to reduce their impact on the environment and to drive fashion circularity. ThredUp's platform will be well-positioned to serve these emerging interests over time.

In the meantime, we're going to stay focused on doing what we do best, unlocking high-quality supply, building increasingly automated infrastructure, and leveraging our technology, software, and data to serve our growing base of buyers, sellers, and RaaS clients. With that, I'll now turn it over to Sean to walk through our financial results and our guidance. Sean?

Sean Sobers
CFO, thredUP

Thanks, James, and again, thanks everyone for joining us on our Q4 and full year 2021 earnings call. I'll begin with an overview of our results and follow with guidance for the first quarter and full year. I will discuss non-GAAP results throughout my remarks. Our GAAP financials and a reconciliation between GAAP and non-GAAP are found in our earnings release, supplemental financials, and our upcoming 10-K filing. We are extremely proud of our Q4 results, especially delivering our fourth consecutive quarter of accelerating revenue and gross profit dollar growth on both an organic and consolidated basis. One of the most exciting Q4 developments was our acquisition of Remix. While we plan to report and guide on a consolidated basis going forward, in some cases, we will speak more specifically about ThredUp US and Remix individually during the transitional period.

For the fourth quarter of 2021, revenue exceeded our expectations, driven by the acquisition of Remix and growth in ThredUp US. Revenue totaled $72.9 million, an increase of 68% year-over-year. Consignment revenue increased 31% year-over-year, while product revenue grew 205%. Product revenue's outsized growth is largely due to our Q4 acquisition of Remix, a business that currently derives the majority of its revenue from direct sales model. For the full year, we are proud to deliver revenue of $251.8 million, an increase of 35% year-over-year. Active buyers and orders are amongst the most important KPIs that we use to track the business, and we finished 2021 achieving record levels for both. For the trailing twelve months, active buyers rose 36% to 1.7 million.

We ended the fourth quarter and full year reaching 1.7 million and 5.3 million orders, increasing 69% and 34% year-over-year respectively. Since we believe that gross profit improvement is the best way to measure our progress, we will provide additional details this quarter in order to illustrate the strength and opportunities in both of our individual businesses. For the fourth quarter of 2021, ThredUp U.S. gross margins expanded to 71.3%, a 280 basis points increase over a 68.5% for the same quarter last year. ThredUp U.S. gross profit in the fourth quarter of 2021 totaled $44.1 million, representing growth of 48% year-over-year.

Offsetting a $6 million increase in freight, gross margin expansion came as a result of expanded automation, larger distribution centers, and more items per order. Remix gross margins were 37.2%. Remix's structurally lower gross margin profile is primarily due to their direct sales model, wholesale outsourcing, and a lower level of automation. Over time, we plan to migrate the business towards higher margin consignment, away from wholesale supply, and invest in increased automation in order to be more in line with the current ThredUp business model. Driven by our fourth quarter acquisition of Remix, consolidated gross margin was 66.1%, a 240 basis point decline over the same quarter last year. Gross profit in the fourth quarter of 2021 totaled $48.2 million, representing growth of 62% year-over-year.

For the fourth quarter of 2021, GAAP net loss was $17.9 million, compared to a GAAP net loss of $17 million for the fourth quarter of 2020. Adjusted EBITDA loss was $10.5 million, or 14.5% of revenue for the fourth quarter of 2021, an approximately 1,400 basis point improvement compared to the adjusted EBITDA loss of $12.2 million or 28.2% of revenue in the fourth quarter of 2020. This improvement was largely driven by operating leverage at ThredUp U.S. Q4 GAAP operating expenses increased by $20.5 million or 45% year-over-year. Approximately half of this increase is related to higher operations, product, and technology costs, while the remaining is split equally between marketing and SG&A.

Of the total increase, a quarter was related to the addition of Remix. We continue to invest in the expansion of processing capacity, marketing efforts, and technology infrastructure to support our growth. Turning to the balance sheet, we began the fourth quarter with $266.9 million in cash and investments and ended the quarter with $213.1 million. Keep in mind that the acquisition of Remix reduced our cash by approximately $30 million. In addition, we spent about $5 million related to CapEx in Q4. Next, I would like to provide some thoughts on our commitment to top line growth while walking through our path to profitability.

We remain focused on our belief that investing ahead of growth not only fuels our top line in future quarters and years, but is also an investment in our ever-widening competitive moat, the combination of which are the foundation for strong growth and increasing profits over time. Our business model necessitates this approach. In order to grow sales, we must first have the processing and storage capacity in place to support future listings growth and accelerated turns. We believe the investments in technology, data science, and automations today will further strengthen our advantages, which we expect to be the drivers for strong top line growth and profit improvements over the long term.

Just to illustrate that we build out our infrastructure to support our future, not our current demand, I highlight the fact that we ended 2021 with a DC network capacity utilization rate of 77% among our three operational DCs. Put another way, by the end of 2021, we were using only 5 million or so slots of our fully scaled 6.5 million unit total capacity. This includes our 3.5 million unit capacity Atlanta DC, currently our most automated DC, which opened in 2020. This is to say that in 2021, we were carrying the cost of a 6.5 million unit DC network, but only using 77% of it.

By the end of 2022, when our Texas DC is included in our DC network, we expect to be utilizing less than 7 million slots of our ultimate 16.5 million unit total capacity, representing a utilization rate of less than 50%. Though we will be carrying many of the costs of a 16.5 million unit network in the near term, we will have ample runway to leverage these costs as we grow into our capacity and expand our utilization over time. This investing for growth dynamic is a prominent theme this year as we take on a number of significant infrastructure investments in both the U.S. and in Europe that will impact our margins before they contribute to the top line growth.

The largest of these is our Texas DC, which will more than double our current capacity and eventually be our largest and most automated facility. It is currently in the process of being built out. We'll begin processing midway through the year, and we'll ramp toward peak efficiency over time. We also recently opened two processing centers, which can open faster with fewer costs than DCs, while also diversifying the geography of our labor needs. They will be entirely dedicated to processing clean out kits, which will help us further make progress on our supply backlog, facilitate new listings, and accelerate turns. We are also investing in our European business by expanding the team and building out a larger and more automated distribution center in Sofia, Bulgaria. With all this in mind, I would like to now share our financial outlook for the first quarter of 2022.

We expect revenue in the range of $70 - $72 million. Gross margin in the range of 65 - 67%. An adjusted EBITDA loss of 19- 17% of revenue. Basic weighted average shares outstanding of approximately 99.4 million. For the full year of 2022, we expect revenue in the range of $330 million-$340 million. Gross margin in the range of 64 - 66%. An adjusted EBITDA loss of 15.5 - 13.5% of revenue. Basic weighted average shares outstanding of approximately 100.5 million. In addition to lapping stimulus-driven growth from Q1 of 2021, we also expect COVID-related staffing disruptions to pressure in Q1 as well. As you know, listings are a key driver of future revenue in our business.

When COVID surged in December 2021 and January 2022, we experienced unprecedented levels of personal leave among our DC team, slowing down processing and thus listings growth, a dynamic that negatively impacted revenue in early Q1. Since then, as the surge has subsided, we have returned to expected processing capacity and plan to exit Q1 processing clean out kits at record rates. As discussed, we have a number of investments this year that will pressure EBITDA. In Q1, our ramp-up of our Texas DC and processing centers will account for approximately an extra $1.5 million in operations, product, and technology expenses. Finally, we anticipate an incremental $1 million negative impact year over year as a result of higher freight costs. For the full year of 2022, we expect revenue growth to be driven both by ThredUp U.S. and Remix.

While we continue to expect ThredUp U.S.'s gross margins to improve in 2022, as we have done consistently over the past several years, we expect consolidated gross margins to contract year-over-year due to Remix's structurally lower margin profile. We would expect consolidated gross margins to be broadly stable this year, though Remix's offsetting impact will increase throughout the year as it grows as a percentage of sales. We're planning to thoughtfully transition Remix towards a mostly consignment model over the next 2 - 3 years, which we would expect to improve gross margin performance over the longer term. We are expecting 2022 EBITDA margin to show a slight improvement year-over-year as we digest a number of expenses associated with our Texas DC build-out, processing investments, and European expansion.

We expect that the DC and processing centers will impact EBITDA by approximately $6 million, weighted towards the first half of the year. Additionally, we expect a $6 million negative impact from elevated break costs, which we will partially offset as we expand our automation, scale into larger DCs, and innovate on shipping logistics. We are planning to spend approximately $35 million-$40 million in CapEx this year out of an estimated $80 - $85 million to support our U.S. infrastructure growth. Given the scale of our 22 investments, we believe this year's capital expenditures and expenses are laying the groundwork for commensurate future revenue growth and ultimately profit growth. As a result, we expect that the step up change in capacity that we are building out this year should push out the need for another similarly capital-intensive distribution center until 2025.

In closing, I want to reiterate that we remain focused on the same strategy we have discussed since our IPO nearly a year ago. We continue to invest in infrastructure that supports our future revenue growth and widens our competitive moat, while at the same time making planned progress towards our long-term margin goals. In line with this, we are making several outsized investments in our infrastructure this year. These will result in incremental expenses that will pressure our P&L primarily in the first half of 2022, but we look forward to leveraging those assets as we drive up our capacity utilization rate over time.

Finally, our commitment to growing our capacity by 150% with our Texas DC reflects how firmly we believe in the magnitude of the global resale opportunity and should support our planned growth until 2025 before we need to build an additional distribution center in the U.S. We remain confident that we are laying the foundation for steady growth and ultimately increasing profits and are excited for the year ahead. James and I are now ready for your questions. Operator, please open the line.

Operator

Thank you. If you'd like to ask a question, please do by pressing star one on your telephone keypad. If you're using a speakerphone, please make sure that your mute function is turned off to allow your signal to reach our equipment. Once again, that is star one if you would like to ask a question. We'll take our first question from Ike Boruchow with Wells Fargo. Please go ahead.

Ike Boruchow
Managing Director and Senior Equity Consumer Analyst, Wells Fargo

Hey, guys. How you doing? Two from me. Within Europe, I think you guys gave the Remix gross margin for the quarter. Could you give the revenue contribution for fourth quarter as well? Within the European business, any insight over the past week or two on consumer sentiment or behavior that you guys would call out? Second question for Sean. Just the EBITDA progression through the year seems like you're expecting things to kind of smooth out. Just anything we should keep in mind, quarter to quarter would be great.

Sean Sobers
CFO, thredUP

Yeah. Okay. Ike, this is Sean. Yeah, from a Remix revenue perspective, I think the last kind of information we gave you guys was 2020 was about $34 million. They've been growing since then. We're not gonna get real specific about what their revenue is, but you can assume that, you know, they're growing, we're growing, kind of do some math there. I'll let James give you a little view on kind of the sentiment in Europe.

James Reinhart
Co-Founder and CEO, thredUP

Yeah. Ike, I mean, I think Europe has been, you know, under a lot of pressure, Eastern Europe, obviously. You know, nothing that would, I think, is changing our point of view on the broader kind of long-term, you know, European strategy. We obviously have a team in Ukraine. You know, our hearts go out to them. We've been monitoring them. You know, I don't think that we have any more information to provide at this point, but certainly something we're keeping a close eye on. Then I'll let Sean talk about EBITDA progression over the rest of the year.

Sean Sobers
CFO, thredUP

Yeah. From an EBITDA perspective, like the rate overall, expect a slight improvement quarter-over-quarter as we go throughout the year. DC07 won't really come online for revenue until about Q3. You have some headwinds as you go through the first half that we talked about in the prepared remarks, and you'll start to see that benefit more in Q4 as we get more up to speed in generating revenue out of DC07 or the Dallas DC.

Ike Boruchow
Managing Director and Senior Equity Consumer Analyst, Wells Fargo

Got it. Thanks, guys.

Operator

Thank you. We'll take our next question from Ross Sandler with Barclays.

Ross Sandler
Managing Director and Senior Internet Analyst, Barclays

Hey, guys. Sean, just a little housekeeping on all those numbers you rattled out, but I think you said core ThredUp gross profit was $44.1 million, which would make the Remix gross profit $4.1 million. At a 37% margin, revenue would be $11 million in the quarter. If I annualize that, your gross profit for core ThredUp in 2022 based on the high end of your guidance is below 20% growth. I guess the question is, are those numbers right or am I just way off? Why is the core growing less than 20%? What's going on with kind of core U.S. consignment? The second question is how do we bridge from the mid-60s up to your long-term gross profit margin target of 75 - 78%?

Can you just help us get there given the Remix impact? Thanks.

Sean Sobers
CFO, thredUP

Yeah, yeah. From a gross margin perspective, I think you'll see the evolution from where we are today consolidated to kind of migrate more towards what ThredUp was standalone pre-Remix. We'll get back into the 70s% as we move towards more of a consignment-based model throughout Europe. That'll start to give us a little tailwind from where we are today, in addition to all the improvements that we will be having from an automation perspective and the scale we'll get as we move into DC07 in the processing centers. I think that's kind of the overall march as we go from where we are today, get back to where ThredUp was standalone, and then move towards the longer-term model that we laid out in front of you.

From a ThredUp versus Remix, I think you can kind of back your way into revenue. I think we gave enough of that. I don't know on your percentage and growth for the full year. It looks like it is a different number than that.

Operator

Thank you. We'll take our next question from Dylan Carden with William Blair.

Dylan Carden
Research Analyst, William Blair

Thanks a lot. Just curious, the utilization rate for Atlanta specifically, I would imagine it's below that 77% number you gave. And then the not needing distribution capacity until 2025, I think. I thought that you'd said sort of around the IPO that you're sort of 18-24 months build-out cycle. Just curious if I have that right, if there's a change there, maybe balancing profitability in tandem with growth investment. And then, sorry, just to add to it just on distribution, the new clean out kit processing centers, can you just speak to the strategy there, you know, what that allows for from maybe a speed lead time standpoint and sort of any sort of economic or margin implications of expanding that? Thanks.

James Reinhart
Co-Founder and CEO, thredUP

Yeah. Hey, Dylan, it's James. Yeah, I mean, I think when we went public, I think we were planning on every 18-24 months for these distribution centers because that had been the historical trend. We did not anticipate at that point, you know, the opportunity to build a bigger facility in Dallas. The facility in Dallas is three times, more than three times the size of Atlanta, right? Which was more than 2.5 times the size of our previous facility. I think, you know, as we probably signaled previously, we were sort of evaluating whether we would need to continue building facilities that, you know, of that scale at that rate.

I think what we've been able to see with our pricing strategies and our turnover, right, that we can maintain, you know, strong growth rates within the constraints of that facility, which makes us think we don't really need to start biting off a new one until 2025. I think that gives us a lot of confidence in how the business leverages, you know, over the next year or two. I think that's the natural segue into your question about processing centers.

You know, because those are much more of a lightweight facility build-out, and they operate near our bigger hubs, we can turn those on, access, you know, more processing power, you know, shorter lease durations, but ways that I think really diversify our ability to process bags over time. I think, you know, you might have caught in my remarks, you know, because of that, we're seeing the bag backlog processing times come down. We think the whole recipe for how ops is scaling and leveraging, I think, is in a really good place.

Dylan Carden
Research Analyst, William Blair

Awesome. I'll save the rest. Thanks a lot, guys.

Operator

Thank you. We'll take our next question from Anna Andreeva with Needham & Company.

Anna Andreeva
Managing Director and Senior Research Analyst, Needham & Company

Great. Thanks so much. Good afternoon, guys. Two questions. First, really strong growth in buyers. Can you talk about what drove that, and how are you thinking about buyer growth implied in guidance, either for 1Q or for the full year? Secondly, just looking at the gross margins, the low end of the guide, I think you're implying a bigger decline for the year versus what you expect for 1Q, despite the new DCs coming online, I think you said in 3Q. Just wanted to make sure, what's driving that. Thank you so much.

James Reinhart
Co-Founder and CEO, thredUP

Yeah. Hey, Anna. It's James. I think just on both of those points, it's really the Remix contribution. The growth in active buyers in Q4, you know, because we consolidated Remix in Q4, closed the deal in October. That showed kind of outsized growth, you know, relative to where we would've been if ThredUp standalone. I think you can probably think about the next year as sort of more steady growth rates, you know, across both of our businesses. Remix consolidation in 2022 is actually what drives the gross margin number. Because remember, their business is totally direct product revenue, and that business operates at much lower gross margins than ThredUp does as a consignment business.

As Remix continues to grow, right, it's a much smaller business than ThredUp is today, it will make up a slightly larger portion of our revenue, as we grow throughout the year. That will just from the math, structurally bring down margins. The plan obviously is to transition Remix to consignment, you know, as the ThredUp business is on consignment. That's just gonna take a couple of years. We obviously don't wanna do anything that would shake that business up in a negative way. But that transition will happen. I think, you know, we feel very confident in the long term, you know, gross margins of the business and a combined entity, but we're gonna have to digest Remix in the near term.

Sean Sobers
CFO, thredUP

Yeah. Just to be clear, though, we expect active buyers as a ThredUp standalone U.S. business to grow throughout 2022 as well.

James Reinhart
Co-Founder and CEO, thredUP

Yeah.

Anna Andreeva
Managing Director and Senior Research Analyst, Needham & Company

All right. Thank you, guys.

Operator

Thank you. We'll take our next question from Lauren Schenk with Morgan Stanley.

Nathan Feather
U.S. Small and Mid-Cap Internet Analyst, Morgan Stanley

Hi, this is Nathan Feather on for Lauren. You know, just looking at your guidance implies a bit of an acceleration from Q1 to the rest of the year. Was that just due to the processing limitations due to Omicron or any other puts or takes you can talk to there? And then obviously, you know, an investment year in fiscal 2022, kind of laying the groundwork for future leverage. Can you talk through how that changes the path to profitability versus, you know, what you had laid out at IPO? Thanks.

James Reinhart
Co-Founder and CEO, thredUP

Hey, Nathan. Yeah, I mean, I think on the first quarter, you know, I think as Sean and I mentioned, you know, we definitely had real processing headwinds in December into January with Omicron. You know, that obviously, you know, as we've been consistent, you know, hurt our ability to put those items online and drive that revenue. Both of our processing centers that we mentioned in Lebanon and then in Grapevine, Texas, both of those have come on just in the last month or so. That adds a lot of processing capacity to our business as we move throughout the year. Again, as our business, as we process more goods, that allows us to grow even faster.

I think that's part of why you know the numbers that you see you know suggest an acceleration throughout the year. As it relates to path to profitability you know I think we remain consistent which is we wanna make these investments to drive you know sustainable growth you know and profits over time. I think we're making the right ones you know right now to take advantage of what we believe is a massive market. I think importantly those infrastructure investments leverage over the next couple of years that I think will make it very clear to investors you know how profits come over time.

Sean Sobers
CFO, thredUP

Yeah. Keep in mind that the statement we said, we won't need another distribution center like Dallas until as early as, like, 2025. All that investment now is gonna continue to pay off through 2023, 2024 until we get to 2025.

James Reinhart
Co-Founder and CEO, thredUP

Okay, great. Thank you.

Operator

Thank you. We'll take our next question from Mike Ng with Goldman Sachs.

Mike Ng
VP and Senior Equity Analyst, Goldman Sachs

Hey, good afternoon. Thank you very much for the question. I just have two. First, could you just talk a little bit about the parallel that you see for Remix in Europe relative to ThredUp in the U.S., and what gives you confidence about the opportunity for Remix to follow on that ThredUp maturity curve? And then second, I'm just wondering if you could talk about, you know, what you view as the constraints on growth. You know, I think it historically has been a supply side constraint, and on that supply side seems like labor is the biggest constraint now. Is that right? You know, how do you see that evolving throughout 2022? Thank you.

James Reinhart
Co-Founder and CEO, thredUP

Yeah. Hey, Michael. I think, you know, on Remix, I think as we said, you know, last quarter, it looks a lot like ThredUp did, you know, 6-7 years ago from a revenue and growth profile. I think our ability to run a similar playbook, you know, as we have in ThredUp over the last few years, but deploy that with all of the things that we've learned, to me feels like we have a lot of confidence that Remix can end up on a very similar track to ThredUp, not just in its sustainable growth, but also just its ability to kinda capture, you know, this ongoing expanding TAM and be able to do that at, you know, in a consignment margin profile that looks very similar to ThredUp.

I think, you know, we said that that's gonna take two to three years as we transition that business from when we close the deal in October. I think we continue to feel confident in Remix looking a lot like ThredUp over the next few years. As for, like, constraints to growth, yeah, I mean, it's often in two-sided markets like this one, it's supply that drives that. For us, it's really about supply processing power. Part of our investments in bringing on a new DC in Dallas and adding the processing centers is to really accelerate that processing. I think that gets back to, you know, Nathan's questions earlier, right?

That's what really drives acceleration, you know, as we move through the year, is our ability to process more and more goods. I think that story is very consistent to how it's been at ThredUp the last few years.

Mike Ng
VP and Senior Equity Analyst, Goldman Sachs

Great. Thanks, James.

Operator

Thank you. We'll take our next question from Tom Nikic with Wedbush Securities.

Tom Nikic
Senior Equity Research Analyst, Wedbush Securities

Hey, guys. Thanks for taking my question. I wanted to ask about, I guess, the building blocks for EBITDA for 2022. I think based on the margin rates and revenue that you gave, the actual loss in dollars should be about $10 - $15 million more in 2022 than 2021. I think you said $6 million comes from the DCs and processing centers, and I think you said $3 million of the incremental public company costs. Is the remainder just losses from Remix, or is there anything else, any other source of investment that we should be thinking about?

Sean Sobers
CFO, thredUP

No, you have a piece to it related to the increased cost, and logistics as well. That kinda is the missing piece I think you have.

Tom Nikic
Senior Equity Research Analyst, Wedbush Securities

Okay. Got it.

Sean Sobers
CFO, thredUP

That alone in Q1 was $1 million.

Tom Nikic
Senior Equity Research Analyst, Wedbush Securities

Okay. Got it. Is there any way we should think about, like, what the core sort of improvement would kinda be without these investments?

Sean Sobers
CFO, thredUP

Well, I think you can take those out. I mean, in Q1 alone, the $1.5 million related to DC07 is about 2% of EBITDA. If you look at the $6 million for that, it's approximately 2% for the full year as well. That's gonna be front-end loaded, so you're gonna have, you know, similar numbers, maybe 2.5% that would impact Q2. If you're thinking it through that way, just related to the DCs, which I think is just great 'cause it's investment for the long-term future, and then the impacts of some of the things we're doing in SG&A, as well as just kinda increased logistics.

Tom Nikic
Senior Equity Research Analyst, Wedbush Securities

Understood. That's helpful. Thanks very much, guys.

Sean Sobers
CFO, thredUP

Thanks.

Operator

Thank you. We'll now take our next question from Dana Telsey with Telsey Advisory Group.

Dana Telsey
CEO and Chief Research Officer, Telsey Advisory Group

Hi. Good afternoon, everyone. I think in the last quarter you had mentioned strategically lowering prices, and it was, I think, around 15% in the third quarter. What does it look like in the fourth quarter, and how do you think about your go forward game plan?

James Reinhart
Co-Founder and CEO, thredUP

Yeah. Hey, Dana. It's James. Yeah, I mean, I think as I said last quarter, we really let the data help dictate for us, you know, where the pricing opportunities are. And as I said, you know, I don't think, you know, not all prices at ThredUp went down 15%. It was, you know, it's on average across 35,000 brands that we sell. You know, and I would say right now we're doing the same calculation, so I don't think we have any new news to break on pricing. I think we're gonna let the data, you know, point to the best way to, you know, drive performance in our business and serve the customer. And I think that's the thing we've always been doing. We'll continue to do.

Dana Telsey
CEO and Chief Research Officer, Telsey Advisory Group

Got it. It's nice processing time. What is your expectation as we go through 2022 in terms of what it looks like?

James Reinhart
Co-Founder and CEO, thredUP

Yeah, I mean, I think, look, we've made a huge progress, you know, since last quarter, and the new processing center's coming online, DC07 coming online. I think we're feeling confident that it's moving in the right direction. As I said last time, though, there's always this elasticity experience whereas our processing times come down, consumers, sellers, you know, pile into our business. I think it's too soon to say, Dana, when it's, you know, when it's gonna be back down to our steady rate of 2-3 weeks. But I have a lot of confidence that the investments that we're making right now to drive processing are the right ones, meaning the customer's gonna respond positively to that.

Dana Telsey
CEO and Chief Research Officer, Telsey Advisory Group

Got it. Just lastly, last time you were seeing an uptick in terms of dress-up wear for the holiday season, any new trends out there that you're seeing in terms of product sell-through categories?

James Reinhart
Co-Founder and CEO, thredUP

Well, you know, we're definitely seeing, like, consumers, you know, really seeing the shift to, you know, warm weather come earlier. You know, just like some vacation staples like maxi dresses, for example, Dana, they were up 55% year-over-year in February. We saw shorts were up 68% year-over-year in February. Miniskirts were up 58% year-over-year in February. I think a number of these categories that suggest consumers are ready to kind of get out in the world, like, continue to be true. Those were sort of a few of the trends that we saw.

Dana Telsey
CEO and Chief Research Officer, Telsey Advisory Group

Thank you.

Operator

Thank you. We'll take our next question from Matthew Edgar with Piper Sandler.

Matthew Edgar
Banker, Piper Sandler

Hey, guys. Thanks for taking my question. Just two quick ones from me. One, can you kind of explain to us the rationale in scaling international this early in the story and maybe speak to how you view kind of expansion, category expansion versus geographic expansion? Secondly, kind of in the, when y'all were going public and in your IPO models, I think you said RaaS was not a part of your forecast. Is that still not contemplated in your model or your guidance going forward? Thanks.

James Reinhart
Co-Founder and CEO, thredUP

Yeah. Hey, Matt. Look, I think we believe that the international opportunity in resale is massive. You know, the European resale market is very large. We felt like it was a great opportunity with a business like Remix that was very similar to ThredUp in lots of ways. We thought it was the right time to do that. You know, obviously I wouldn't wanna comment on other categories, you know, at this point, but continue to feel very confident in the decision to buy Remix and expand into Europe, essentially doubles the TAM for ThredUp. You know, as for kind of the IPO modeling forecast-

Sean Sobers
CFO, thredUP

Yeah, we're past that. Yeah, anything that we know about RaaS is in our forecast.

James Reinhart
Co-Founder and CEO, thredUP

Yeah.

Matthew Edgar
Banker, Piper Sandler

Okay. Thank you.

Operator

Thank you. Once again, hit star one if you'd like to ask a question. We'll take our next question from Brian McNamara with Berenberg Capital Markets.

Brian McNamara
Managing Director and Senior Analyst, Berenberg Capital Markets

Hey, good afternoon, guys. Thanks for taking my question. Can you give me a little more color on your expectations for Europe in Q1 and this year and how that's perhaps changed over the last few weeks? If this call was a month ago, is your top line guidance for the year materially higher?

James Reinhart
Co-Founder and CEO, thredUP

Hey, Brian. Yeah, I mean, look, we continue to think that Europe's a great opportunity for us. You know, I think what's happening in Russia and the war in Ukraine, like, you know, we don't expect that to be a huge drag on the business, you know, over the course of the year. Look, we acknowledge that there's some uncertainty there. Like, I don't think that it's going to materially change our point of view that international growth is a big opportunity for us, and that Remix is a great business that we have in Europe. Yeah, I mean, I think we're watching it closely, but I don't think our point of view on the opportunity in Europe has really changed.

Sean Sobers
CFO, thredUP

Yeah, specifically, Brian, just like, you know, we generate no revenue from Ukraine. We get no supply from the Ukraine. But obviously the burden on what's happening in Europe is hanging on the consumer. You know, we're paying close attention to that.

Brian McNamara
Managing Director and Senior Analyst, Berenberg Capital Markets

Got it. Just a quick follow-up. The stock in your peers has had a tough few months here. What do you think you're not getting enough credit for, and what should long-term investors be most excited about?

James Reinhart
Co-Founder and CEO, thredUP

I think people fundamentally misunderstand, like, some of the competitive advantages that we're building, and all the dollars that go into building infrastructure growth create, you know, real compounding returns over time. I think as we've been consistent, we think when you're building infrastructure, you're widening your moat, you're deepening your advantage, and, you know, that really materializes, you know, over a number of years. I always point to people that, you know, this is very much the same playbook that Amazon ran, you know, very early in its life, which was to build real infrastructure that really delivers for the consumer and then to be able to ride that out over time. I'm a big believer that that strategy pays off, but it takes some time to pay off.

We're not gonna waver from making the right decisions on how to build those competitive advantages to serve the customer. I think that's the thing, Brian, people often don't quite appreciate.

Brian McNamara
Managing Director and Senior Analyst, Berenberg Capital Markets

Great. Thanks, guys. Best of luck.

James Reinhart
Co-Founder and CEO, thredUP

Thanks.

Operator

Thank you. That does conclude today's question and answer session. I would like to turn the conference back over to management for any additional or closing remarks.

James Reinhart
Co-Founder and CEO, thredUP

Thanks, everyone, for joining us for our conference call. Thank you for the great questions. Thank you to the ThredUp team for all their hard work. Just to call out to acknowledge, you know, all the folks we have in the Ukraine that are suffering through a really difficult time. We wanna give them a shout-out and appreciate all their incredible hard work in service of our customers. With that, we'll wrap it up. Thank you.

Operator

Thank you. That does conclude today's conference. We thank you all for your participation, and you may now disconnect.

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