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Earnings Call: Q4 2022

Mar 10, 2022

Operator

Greetings. Welcome to the Tilly's, Inc fourth quarter 2021 earnings results conference call. At this time, all participants are in a listen-only mode. A question-and-answer session will follow the formal presentation. If anyone should require operator assistance during the conference, please press star zero on your telephone keypad. Please note this conference is being recorded. I'll now turn the conference over to your host, Gar Jackson of Investor Relations. You may begin.

Gar Jackson
Founder and President, Global IR Group

Good afternoon, and welcome to the Tilly's fiscal 2021 fourth quarter earnings call. Ed Thomas, President and CEO, and Michael Henry, CFO, will discuss the company's results and then host a Q&A session. For a copy of Tilly's earnings press release, please visit the investor relations section of the company's website at tillys.com. From the same section, shortly after the conclusion of the call, you will also be able to find a recorded replay of this call for the next 30 days. Certain forward-looking statements will be made during this call that reflect Tilly's judgment and analysis only as of today, March 10, 2022, and actual results may differ materially from current expectations based on various factors affecting Tilly's business. Accordingly, you should not place undue reliance on these forward-looking statements.

For a more thorough discussion of the risks and uncertainties associated with any forward-looking statements, please see the disclaimer regarding forward-looking statements that is included in our fiscal 2021 fourth quarter earnings release, which was furnished to the SEC today on Form 8-K, as well as our other filings with the SEC referenced in that disclaimer. Today's call will be limited to one hour and will include a Q&A session after our prepared remarks. I now turn the call over to Ed.

Ed Thomas
President and CEO, Tillys, Inc

Thanks, Gar. Good afternoon, everyone, and thank you for joining us today. Fiscal 2021 was our most profitable year ever. Our fourth quarter comparable net sales grew by 12.5%, and our earnings per share of $0.38 represented our best fourth quarter earnings in our public company history. From a product perspective, all departments comped positive in the fourth quarter, with Accessories, Men's, and Boys' especially strong, with double-digit percentage increases. As we begin Fiscal 2022, we have seen good early reads from our spring assortment offerings in shorts, dresses, and more fashionable tops. Graphic tees with retro content from the 1990s and Y2K -era are growing in popularity.

We've launched a print-on-demand T-shirt initiative through a third-party service provider that is off to a nice start, and we expect this initiative to grow over the course of fiscal 2022 and beyond. In Footwear, global brands are driving growth for us, although adequate and timely supply remains a moving target with the ongoing supply chain challenges. Swim has also been hit disproportionately by the supply chain delays, but we still expect this category to be a meaningful contributor to the spring/summer season. The return of in-person school festivals and travel has driven a strong bags business. Long bottoms continue to do well with a combination of new fits, proportions, colors, and fabrics. We believe the newness that is available across several departments will continue to be important in driving sales.

The positive momentum in our business for the past five quarters continued into the early part of the first quarter of fiscal 2022, although our comparable net sales have recently started to decline relative to last year. Given the unique impacts of last year's pent-up demand exiting 2020's pandemic restrictions and federal stimulus payments, which created a significant acceleration in our business for the later half of the first quarter last year, we expect this recent decline relative to last year to continue and get more pronounced. While we continue to encounter risks and uncertainties relating to the COVID-19 pandemic, we remain cautiously optimistic at this time about our business prospects for fiscal 2022 as a whole to our pre-pandemic performance due to the newness in merchandise trends that are available.

In terms of real estate, we continue to expect to open 15-20 new stores during fiscal 2022, 10 of which are nearing lease execution at this time. We expect six of those stores to open during the second quarter and four to open during the third quarter. Any additional new stores are expected to open in or around November. On existing leases, we are roughly halfway done with our fiscal 2022 lease decisions. We have been generally pleased with the results of our negotiations overall. Yet, in a few cases, we have decided to close stores due to proposed rent increases.

Our store traffic is still down relative to 2019, continuing a multi-year decline that started well before the pandemic hit, and thus we remain focused on ensuring our leases make economic sense to us in that environment. As we noted during our last earnings call, our capital expenditure priorities for fiscal 2022, beyond new stores, include upgrading our mobile app and website platforms, IT infrastructure and cybersecurity investments, and improving distribution efficiencies. In order to position ourselves for longer- term anticipated future growth, we have also begun evaluating additional potential distribution investments to support that growth. We do not have any specific details to share at this time, but anticipate we'll have more to share about this at a future date. In closing, we remain cautiously optimistic about the current momentum in our business relative to pre-pandemic times and our long-term growth opportunities.

I will now turn the call over to Mike to provide additional details on our fiscal 2021 fourth quarter operating performance and to introduce our fiscal 2022 first quarter outlook. Mike?

Michael Henry
CFO, Tillys, Inc

Thanks, Ed. Good afternoon, everyone. The fourth quarter of fiscal 2021 produced our best fourth quarter earnings per share in our public company history, and fiscal 2021 as a whole produced a company record earnings per share of $2.06, far surpassing any previous fiscal year. Details of our fourth quarter operating performance compared to last year's fourth quarter by line item were as follows. Total net sales of $204.5 million increased by $26.6 million or 14.9% compared to $177.9 million last year. Total net sales from physical stores were $152.2 million, an increase of $29.6 million or 24.2% compared to $122.5 million last year.

Net sales from physical stores represented 74.4% of our total net sales compared to 68.9% of total net sales last year. E-commerce net sales were $52.3 million, a decrease of $3.1 million or 5.6% compared to $55.4 million last year, but still 57% above the fourth quarter of fiscal 2019. E-com net sales represented 25.6% of total net sales compared to 31.1% of total net sales last year. Consumer behavior in 2021 favored stores over e-com compared to last year, during which stores were more constricted in hours and customer occupancy limits than this year. We ended the fiscal year with 241 total stores, a net increase of three stores compared to the end of fiscal 2020.

Gross profit, including buying, distribution, and occupancy expenses, improved to $70.4 million or 34.4% of net sales, compared to $58.3 million or 32.7% of net sales last year. Buying distribution and occupancy costs improved by 190 basis points collectively, despite increasing by $1.9 million in total due to leveraging these costs against higher net sales. Product margins declined by 20 basis points, primarily due to higher sales return reserves and reduced inventory shrink favorability than last year, the combination of which more than offset a lower markdown rate compared to last year. Total SG&A expenses were $53.1 million or 25.9% of net sales compared to $44.1 million or 24.8% of net sales last year.

Primary dollar increases in SG&A were higher store payroll and related benefit costs of $4.5 million, increased marketing expenses of $1.7 million, primarily associated with e-com, and higher corporate bonus accruals of $0.6 million due to our strong operating performance throughout fiscal 2021. Operating income improved to $17.3 million or 8.5% of net sales, compared to $14.1 million or 7.9% of net sales last year, primarily due to the significant increase in net sales. Income tax expense was $4.9 million or 28.7% of pre-tax income, compared to $5.1 million or 36.6% of pre-tax income last year.

The decrease in the effective income tax rate was primarily due to a normalization of the tax rate after last year's effective tax rate was distorted by low pre-tax losses for the year as a whole. Net income improved to $12.1 million or $0.38 per diluted share, which is a fourth quarter record for us in our public company history, compared to $8.9 million or $0.29 per diluted share last year. Weighted average shares were 31.4 million this year compared to 30.1 million last year. Turning to our balance sheet, we ended the fiscal year with total cash and marketable securities of $139 million and no debt outstanding compared to $141 million in no debt last year.

This is after we paid an aggregate of approximately $62 million in special cash dividends to our shareholders during 2021. We ended the fiscal year with inventories per square foot up 17% over last year, generally in line with our 15% fourth quarter net sales growth rate and our early first quarter net sales results. Entering this current week, inventories were up 7% to last year. We continue to contend with product delays through the Southern California ports and believe this condition will continue to be a challenge for several more months. Our merchant team has worked incredibly hard to manage and adjust our overall inventory levels through an extremely volatile and unpredictable period. Total capital expenditures for fiscal 2021 were $13.4 million compared to $8.5 million last year, the increase being primarily due to new store openings.

Looking ahead, the current business environment remains subject to many unpredictable risks and uncertainties with respect to, among others, the COVID-19 pandemic, the current inflationary environment, continuing supply chain difficulties, geopolitical concerns, and how consumer behavior may change relative to any of these factors, as well as last year's historic anomalies of pent-up demand coming out of pandemic-related restrictions and federal stimulus payments.

On top of that, we also have a later Easter this year. As a result, it is extremely difficult to predict our business results with any certainty, given that nothing has been so-called normal for two full years now. That being said, turning specifically to the first quarter of fiscal 2022, total comparable net sales through March 6 increased by 10.4% compared to last year, with an increase from physical stores of 14% and a decrease from e-commerce of 1.3%. During last year's first quarter, comparable net sales were negative during February, turned positive in March, and then accelerated significantly from March week three through the end of the first quarter following the relaxation of pandemic restrictions and the release of federal stimulus payments.

The opposite has occurred thus far in the first quarter of fiscal 2022, with a strong February followed by negative comps in early March. We anticipate a further deceleration in our business relative to last year for the latter half of the first quarter as we go up against the peak performance of last year's first quarter that was driven by the unique environment at that time and the current headwinds I just described. Based on current and historical first quarter trends, we estimate that our total net sales for the first quarter of fiscal 2022 will be in the range of approximately $143 million-$148 million, translating to a comparable store net sales decline of 10%-13% for the first quarter of fiscal 2022 compared to last year.

We currently expect our earnings per diluted share for the first quarter of fiscal 2022 to be in the range of breakeven to $0.05 per diluted share, with an estimated income tax rate of 27% and weighted average diluted shares of 31.6 million. We currently expect to have 241 total stores at the end of the first quarter compared to 238 at the end of the first quarter of fiscal 2021. This outlook compares to $163 million in total net sales and $0.36 in earnings per diluted share for last year's first quarter, which were first quarter records for us by far, and $130 million in total net sales and $0.02 in earnings per diluted share for fiscal 2019's pre-pandemic first quarter.

Operator, we'll now go to our Q&A session.

Operator

Thank you. At this time, we will be conducting a question-and-answer session. If you would like to ask a question, please press star one on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press star two if you would like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. One moment please while we poll for questions. Our first question comes from the line of Jeff Van Sinderen with B. Riley. Please proceed with your question.

Jeff Van Sinderen
Senior Research Analyst, B. Riley

Hi, everybody. Maybe if we can just circle back to supply chain for a second. I guess kind of as you're looking at your supply chain dashboard, how that looks now? I know there's still some delays going through the ports. Maybe if you can give us more color on kind of how you're thinking about the inflationary influences on your business, maybe what you're seeing from vendors in terms of price increases from them and how you're thinking about passing those increases on to your customer?

Ed Thomas
President and CEO, Tillys, Inc

Okay. Hi, Jeff. As far as the supply chain goes, there's a couple of categories that have been impacted more than most of the categories. Shoes is one where we've seen, and shoes happens to be a very hard category for us, but we've seen some slowdown in the shoe replenishment area from multiple brands, not just one brand. And then probably to a lesser extent, some of the seasonal categories, particularly shorts and swim, we've been delayed in getting those receipts. So we have some, but we don't have as much as we normally have. And it appears to be opening up a little, but as Mike said earlier, we're expecting that the supply chain challenges will remain for several more months.

It certainly doesn't seem to be as extreme as it had been for the last several months. That's kinda where we are with supply chain. I'm sorry, what was the second question?

Michael Henry
CFO, Tillys, Inc

It was inflation impact.

Ed Thomas
President and CEO, Tillys, Inc

Oh, inflation. Okay.

Michael Henry
CFO, Tillys, Inc

Price increase from the brands and stuff.

Ed Thomas
President and CEO, Tillys, Inc

Yeah, I think we've seen some price increases from some of the brands, but it hasn't been across the board. We expected it and, you know, because most of our branded goods are all under MAP pricing. It's kind of like we're all in the same boat. Anybody that sells these brands is gonna be in the same category. But we haven't seen anything that's really material, and certainly we'll adjust where necessary our pricing where necessary to minimize the impact on gross margins.

Michael Henry
CFO, Tillys, Inc

Yeah, I'd just add to that.

Ed Thomas
President and CEO, Tillys, Inc

Okay.

Michael Henry
CFO, Tillys, Inc

You know, as you think about the expense side of things from an inflationary standpoint, particularly, you know, I think we're seeing something of a return to a normalization perhaps. If we compare to pre-pandemic 2019, you know, we certainly have a number of areas where costs are just significantly higher than they were three years ago. Obviously minimum wage is a big piece of that. In 2019 it was $12 an hour here in California, we're now at $15. That's a 25% increase in the wage rate. Insurance costs are more than double what they were three years ago. In the first quarter alone, that's gonna cost us about $900,000 additional dollars than it did in 2019. Freight costs are significantly higher than they were three years ago.

You know, there's a number of cost pressures in addition to the product cost increases that we've seen from some of the brands, and yet. With the greater sales productivity that we're expecting for this first quarter relative to the 2019 first quarter, we still have a chance to produce earnings that are as good or better than we did in 2019 if we're at the better end of our outlook range, and hopefully we will be. You know, admittedly, for all the reasons that I laid out in our prepared remarks, it is just extremely difficult to predict anything with any certainty, just as it has been for two years running now. It's no easier with all these different factors in play.

Jeff Van Sinderen
Senior Research Analyst, B. Riley

Right. Understood. Just a follow-up on the shorts and the swim area. Do you think having kind of a lean assortment or a kind of lean inventory there is hurting business in March as we're kind of approaching the you know typical seasonal spring break time and all that? Do you think that's not so much of a factor?

Ed Thomas
President and CEO, Tillys, Inc

It's building, so I think it's getting better and will certainly impact spring. Geographically, it varies because of weather. As we get further into the spring with the late Easter and later Easter, I think it will get better. I'm expecting the supply chain for those categories to improve.

Jeff Van Sinderen
Senior Research Analyst, B. Riley

Okay. I think you said inventory was roughly up 7% per foot at the end of the month, maybe. I think you said.

Michael Henry
CFO, Tillys, Inc

No, that was entering this week. We were up 17%.

Jeff Van Sinderen
Senior Research Analyst, B. Riley

Entering

Michael Henry
CFO, Tillys, Inc

At the end of the fourth quarter. Entering this week, that was down to up 7%.

Jeff Van Sinderen
Senior Research Analyst, B. Riley

Okay. Just in thinking about that, I mean, I would expect I think everybody's gotta get a little more promotional, especially if they have a little more inventory and it's slowed down. Is it fair to say that you would, you know, plan to be a little more promotional than you were at this time last year? And.

Michael Henry
CFO, Tillys, Inc

Certainly the last year, yeah.

Jeff Van Sinderen
Senior Research Analyst, B. Riley

I guess, how is... Yep. Um-

Ed Thomas
President and CEO, Tillys, Inc

It's not gonna be drastically different than what we historically do. Our inventory-

Jeff Van Sinderen
Senior Research Analyst, B. Riley

Mm-hmm.

Ed Thomas
President and CEO, Tillys, Inc

Is really very, very clean and current.

Michael Henry
CFO, Tillys, Inc

Yep.

Ed Thomas
President and CEO, Tillys, Inc

For sure. You know, I'd rather have these supply chain delays earlier in the spring than late. I don't think there's much exposure there. In our category performance, quarter- to -date is positive across the board.

Jeff Van Sinderen
Senior Research Analyst, B. Riley

Mm-hmm.

Ed Thomas
President and CEO, Tillys, Inc

There's no real major weaknesses in any one category of our business.

Michael Henry
CFO, Tillys, Inc

Yeah, we are expecting product margins to be down relative to last year, but they should be still better than they were in 2019. It's a little bit different answer depending on the relative to which period we're talking about.

Jeff Van Sinderen
Senior Research Analyst, B. Riley

Right.

Michael Henry
CFO, Tillys, Inc

We do expect to have a little bit better product margins than we had in 2019, but they'll be somewhat below last year just because we're not anticipating to have the level of full price selling that we had with the robust environment that existed at this time last year. We do expect the need to be incrementally more promotional to keep inventories controlled.

Jeff Van Sinderen
Senior Research Analyst, B. Riley

Just one last one, if I could squeeze it in. Just thinking about how you're planning inventory going forward, you know, assuming the business is down, I don't call it whatever, 10% on comp basis this year to last year. Do you now start to plan inventory to run negative year-over-year on a square foot basis?

Michael Henry
CFO, Tillys, Inc

That is a constantly moving target, so it's difficult to answer that with any specificity.

Jeff Van Sinderen
Senior Research Analyst, B. Riley

Okay.

Michael Henry
CFO, Tillys, Inc

Because quite honestly, our merchant teams have jumped through dozens of hoops to continually adjust our inventory levels relative to what we expect. Over the past year plus, I'll tell you, we've gone through periods where one given week we're thinking, "Oh, we need to race to go get more, go get more, go get more." But seriously, a week later, we're going, "Oops, we need to quickly reverse gears and go the other way.

Ed Thomas
President and CEO, Tillys, Inc

Now that the supply chain issues were there early on, we made a concerted effort to pull goods forward.

Jeff Van Sinderen
Senior Research Analyst, B. Riley

Okay.

Ed Thomas
President and CEO, Tillys, Inc

To combat that, and I think that helped us for sure.

Jeff Van Sinderen
Senior Research Analyst, B. Riley

Mm-hmm.

Ed Thomas
President and CEO, Tillys, Inc

You know, it's like Mike said, it is a moving target in sales versus inventory. As you know, Jeff, our comp inventories have been down for a long time.

Michael Henry
CFO, Tillys, Inc

Relative to sales.

Jeff Van Sinderen
Senior Research Analyst, B. Riley

Mm-hmm.

Ed Thomas
President and CEO, Tillys, Inc

We certainly have room to play.

Jeff Van Sinderen
Senior Research Analyst, B. Riley

Mm-hmm

Ed Thomas
President and CEO, Tillys, Inc

We're gonna watch it very carefully in relation to the sales forecast.

Jeff Van Sinderen
Senior Research Analyst, B. Riley

Okay. Thanks so much for taking my questions. I'll take the rest offline, and best of luck for the rest of the quarter.

Ed Thomas
President and CEO, Tillys, Inc

All right. Thanks, Jeff.

Michael Henry
CFO, Tillys, Inc

Thanks.

Operator

Our next question comes from the line of Matt Koranda with Roth. Please proceed with your question.

Matt Koranda
Managing Director and Senior Research Analyst, Roth

Hey, guys. Thanks. Just as we think about modeling out the rest of 2022, I guess I just wanted maybe a few thoughts from you guys just in terms of any other notable areas of exceptional strength in 2021. I guess back to school maybe comes to mind. So just trying to figure out, like, cadence of the year and how to think about comps for the rest of this year on the top line. Then I got another one on margins after that.

Michael Henry
CFO, Tillys, Inc

Yeah, good question. Your guess is as good as ours, quite frankly. At this point, it's difficult to predict the current week, much less any further out. You know, what we're doing currently is tracking our business relative to 2019 because that was the last pre-pandemic period that had stability. Last year was a complete aberration, anomaly to the positive following 2020, which was complete aberration to the negative, obviously. You know, if our business continues to track along the cadence of 2019, that's what leads to the outlook range that we have currently for the first quarter. Looking at our comp performance relative to 2019 and then kind of carrying that forward through the rest of the quarter. You know, if that cadence of things continues, sales will be meaningfully below last year every quarter.

They just have to be. It's almost common sense. You know, where exactly that lands out, who knows? There's just too many variables right now.

Ed Thomas
President and CEO, Tillys, Inc

A lot of it will depend on the macro environment. We're seeing enough positive category performance where if the consumer is in decent shape and willing to spend, I think we'll be in a good position to maybe outperform where we think we were going right now, but it's just too much uncertainty.

Michael Henry
CFO, Tillys, Inc

Yeah. I think just in the broadest context, I'd say we expect to do better than we did in 2019 at this time, but it's just certainly not realistic to think we're gonna do what we did in 2021.

Matt Koranda
Managing Director and Senior Research Analyst, Roth

Got it. Just following up on the consumer comment really quickly, and then I'll get to the margin question. Just any discernible behavioral change that you guys can see in the last couple of months? Just obviously, like, a lot of headlines about inflationary pressure weighing on the lower end of the consumer. Just anything discernible that you guys have noticed in terms of product mix or behavioral change, that'd be helpful.

Ed Thomas
President and CEO, Tillys, Inc

No. We haven't seen anything like that at all. Traffic's been okay, and conversion was down. I think that might be somewhat related to some of the labor challenges we've had. I haven't seen anything unusual.

Michael Henry
CFO, Tillys, Inc

I think if anything, just broadly, we continue to see a channel shift preference for stores relative to e-com. That seems to be continuing. You know, our store traffic relative to last year is considerably up, so far in the first quarter, but it's down relative to 2019. Kinda interesting that, again, it's one of those things, it depends on what specific period you focus on. Store traffic relative to three years ago is beneath where it was then, but it's meaningfully up relative to last year. I just think it's with enough time having been removed from the initial reopenings coming out of pandemic restrictions, you know, people prefer to be out in stores rather than continue to just sit at home and order online, generally speaking.

Matt Koranda
Managing Director and Senior Research Analyst, Roth

Yeah. Got it. That makes sense. Just last one on the margin assumptions embedded in the EPS guide for Q1. Just wondered, Mike, if you might be able to help out a little bit with sort of gross margin expectations versus SG&A that's embedded in there. I got the point on sort of merch margins coming down a little bit year-over-year. I would expect also probably some deleverage on BD&O.

Michael Henry
CFO, Tillys, Inc

Yeah.

Matt Koranda
Managing Director and Senior Research Analyst, Roth

Just you did note, I think in the prepared remarks, some payroll and wage pressure. Where's the bulk of the pressure coming from? Is it more on the gross margin side or on the OpEx side?

Michael Henry
CFO, Tillys, Inc

It's everywhere through the model, quite frankly. You know, relative to last year, we're looking at a sales range that might be up to as much as $20 million below last year while having increasing cost pressures. Obviously, that's gonna create quite a bit of deleverage with those facts in play. We do think product margins relative to last year are gonna be down somewhere in the 100-150 basis points, but still up to 2019 by as much as about 50 basis points. Depending on how you're modeling, whether you're referencing 2019 or 2021, you know, there's different answers. Relative specifically to last year, there will be deleverage in the BD&O costs, simply as a function of the lower sales.

You know, in our range, that assumption on BD&O costs is it could be up to as close to 300 basis points of deleverage in the BD&O combination of costs that's in gross margin. SG&A is gonna be somewhere around 29% of sales, give or take a little bit here or there. Again, with increasing costs on minimum wage, insurance costs that I referenced, and things of that nature on the lower sales, it's gonna create some sizable deleverage there through the SG&A line that could be, you know, 450-480 basis points. Just a function of the math.

Matt Koranda
Managing Director and Senior Research Analyst, Roth

Got you. Very detailed. Thank you, Mike, and thanks, Ed. I'll drop back in queue.

Ed Thomas
President and CEO, Tillys, Inc

Thanks, Doug.

Operator

As a reminder, if anyone has any questions, you may press star one on your telephone keypad. The next question comes from the line of Marni Shapiro with Retail Tracker. Please proceed with your question.

Marni Shapiro
Managing Partner, Retail Tracker

Hey, guys. Congratulations. The stores, in spite of your apparent delivery issues, have looked really good. Fashion's really right and looks fantastic. I'm curious, you talked about sales having fallen off compared to levels last year, but I'm curious, you know, what that really looks like. Are you seeing the traffic change significantly since January and February, or is it just the compares are a lot tougher? Is she coming into the store and buying less than she was buying a year ago? Sort of more the complexion of it. Like, I'm trying to assess if your customers' demand has gone away or the demand just looks depressed compared to exceptional demand last year.

Michael Henry
CFO, Tillys, Inc

Yeah, it's all about compares.

Marni Shapiro
Managing Partner, Retail Tracker

Mm-hmm.

Michael Henry
CFO, Tillys, Inc

As you think about last year, our February comps last year were negative.

Marni Shapiro
Managing Partner, Retail Tracker

Mm-hmm.

Michael Henry
CFO, Tillys, Inc

They started to turn positive in the first week and two of March.

Marni Shapiro
Managing Partner, Retail Tracker

Mm-hmm.

Michael Henry
CFO, Tillys, Inc

They really jumped starting in week three of March and through the rest of the quarter. Just for example, relative to 2019 now, 'cause obviously relative to 2020-

Marni Shapiro
Managing Partner, Retail Tracker

Right.

Michael Henry
CFO, Tillys, Inc

Doesn't make any sense. February was down 4% last year, March was up 39%, and April was up 20%.

Marni Shapiro
Managing Partner, Retail Tracker

Mm-hmm.

Michael Henry
CFO, Tillys, Inc

In March in particular, we went from +4% to +11% to +59%.

Marni Shapiro
Managing Partner, Retail Tracker

That's right.

Michael Henry
CFO, Tillys, Inc

To +49% to +72% , so.

Marni Shapiro
Managing Partner, Retail Tracker

Right.

Michael Henry
CFO, Tillys, Inc

There's the explosion in rate of business.

Marni Shapiro
Managing Partner, Retail Tracker

Mm-hmm.

Michael Henry
CFO, Tillys, Inc

That we're seeing, like, okay, that's not going to be likely to happen this year when, you know, stimulus isn't in play.

Marni Shapiro
Managing Partner, Retail Tracker

Yep.

Michael Henry
CFO, Tillys, Inc

Pent-up demand isn't in play. That relativity, we're not expecting the same kind of flow. Then of course, with the later Easter for a business like ours-

Marni Shapiro
Managing Partner, Retail Tracker

Mm-hmm.

Michael Henry
CFO, Tillys, Inc

The age range we serve, that's gonna push some business from March into April, as it typically does.

Marni Shapiro
Managing Partner, Retail Tracker

Mm-hmm.

Michael Henry
CFO, Tillys, Inc

-When Easter's this late. It just so happens fiscal 2019 was pretty close, within four days-

Marni Shapiro
Managing Partner, Retail Tracker

Mm-hmm.

Michael Henry
CFO, Tillys, Inc

On the date of Easter. That's why we continue to look at 2019 as a baseline to evaluate our business. So far, the average transaction value has been roughly flat year-over-year, so it isn't that they're necessarily spending less in the transactions that are going on. We've actually had more transactions, it's just the conversion rate is down on higher traffic than a year ago in stores.

Marni Shapiro
Managing Partner, Retail Tracker

Right, because people are actually browsing again, as opposed to coming in and purchasing.

Michael Henry
CFO, Tillys, Inc

Yes.

Marni Shapiro
Managing Partner, Retail Tracker

Leaving and being nervous.

Michael Henry
CFO, Tillys, Inc

Yes.

Ed Thomas
President and CEO, Tillys, Inc

Yeah. It's actually been better than we anticipated, so from that perspective.

Marni Shapiro
Managing Partner, Retail Tracker

Right.

Ed Thomas
President and CEO, Tillys, Inc

So...

Marni Shapiro
Managing Partner, Retail Tracker

Which is a good thing over time, that people are coming back and wandering around again is a good thing, 'cause you have more opportunity for transactions if they actually walk in the door.

Ed Thomas
President and CEO, Tillys, Inc

Exactly. We're seeing that throughout the whole country, it's not-

Marni Shapiro
Managing Partner, Retail Tracker

Mm-hmm.

Ed Thomas
President and CEO, Tillys, Inc

Limited to any one area, so that's good too.

Marni Shapiro
Managing Partner, Retail Tracker

Just quick follow-up on the footwear conversation, 'cause I know this has been a problem all year. I guess when you think about it in 2022, do you see? Is there any visibility as to when deliveries in footwear could start to normalize? Is it across all the brands? I know in the past you've called out some of the Nike deliveries being tough, as many people have. Just curious if you could put a little color behind that.

Ed Thomas
President and CEO, Tillys, Inc

We're getting a little bit more clarity from some of the brands. I wouldn't call out any one particular brand. We're getting more clarity on it. It's definitely gonna get better. I just don't know when it all comes together, the timing of that yet.

Marni Shapiro
Managing Partner, Retail Tracker

Right. That makes sense. Well, best of luck for the next couple of weeks, 'cause it sounds like it's gonna be the toughest hurdle to get through.

Ed Thomas
President and CEO, Tillys, Inc

Thanks.

Michael Henry
CFO, Tillys, Inc

Thank you.

Ed Thomas
President and CEO, Tillys, Inc

Thank you.

Marni Shapiro
Managing Partner, Retail Tracker

Mm-hmm.

Operator

We have reached the end of the question- and- answer session. I'll now turn the call back over to Edmond Thomas for closing remarks.

Ed Thomas
President and CEO, Tillys, Inc

Thank you all for joining us on the call today. We look forward to sharing our first quarter results with you in early June. Have a good evening.

Operator

This concludes today's conference, and you may disconnect your lines at this time. Thank you for your participation.

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