ServiceTitan Earnings Call Transcripts
Fiscal Year 2027
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Q2 FY2027 saw 21% revenue growth and record free cash flow, driven by rapid Max and AI adoption. Guidance reflects a mix shift toward Max, with near-term revenue headwinds but strong long-term positioning. Commercial trades remain robust, while HVAC softness impacted GTV.
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Q1 2027 saw 25% revenue growth, strong margin expansion, and record operating income, driven by AI-powered automation and robust enterprise adoption. Guidance for FY 2027 was raised, with continued investment in Max and AI expected to sustain growth and efficiency.
Fiscal Year 2026
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The keynote introduced Max, a coordinated system of 30 specialized agents designed to automate key workflows and improve through outcomes. Max was expected to reach 700 locations by fiscal year-end.
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The meeting covered director elections, auditor ratification, and executive compensation advisory votes, with all proposals passing as recommended by the board. No questions were submitted by stockholders during the Q&A session.
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Achieved 24% revenue growth in FY 2026, surpassing $1B run rate, with strong margins and cash flow. AI-powered Max platform drove significant customer ROI, and FY 2027 guidance reflects continued growth and investment in AI and R&D.
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Q3 2026 saw 25% revenue growth, record free cash flow, and strong adoption of AI-driven pro products. Commercial and residential segments both contributed, with guidance for continued growth and margin expansion into FY27.
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Q2 FY26 saw 25% revenue growth, record operating margins, and strong free cash flow, led by commercial and Pro Product adoption. Guidance for FY26 was raised, with new partnerships and automation milestones driving future growth.
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Q1 FY2026 saw 27% revenue growth, record operating margins, and strong expansion in enterprise, commercial, and pro product segments. Guidance for FY2026 remains robust, with prudent consideration of seasonality and macro factors.
Fiscal Year 2025
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AI-powered automation and vertical-specific workflows are driving growth across enterprise, SMB, and private equity-backed customers. New product launches, including Atlas AI and integrated CRM, target operational efficiency and expansion into commercial, construction, and exteriors markets. AI-driven innovation and deep market specialization underpin a clear path to durable growth.
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Revenue grew 26% to $772M in FY25, with Q4 up 29% year-over-year and first-time positive free cash flow. FY26 guidance targets up to $905M revenue and $53M operating income, with strong growth in core, commercial, and roofing segments.
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Q3 revenue grew 24% year-over-year to $199.3M, with strong subscription and usage growth, and net dollar retention above 110%. Guidance calls for continued 24% revenue growth in Q4 and FY25, with a focus on expanding Pro products and commercial segment maturity.