Good morning and good evening to all our webinar participants. My name is Wilfred, and I am from Vuzix. I handle marketing and sales for Vuzix Asia Pacific, Australia, and Latin America. Today, we'd like to show you what Vuzix is and what our products can do, smart glasses. We'd like to introduce you also to some of our VIP software partners, SoftFoundry, with a very wonderful app called FacePro. Also we have with us a guest from China, ABB, who's been using Vuzix smart glasses and FacePro in their operations. I'd like to share my screen with you to introduce Vuzix. Can everybody see my screen?
Not yet.
Not yet? There you go.
Coming up. Nice.
Vuzix is a company that's based in Rochester, New York, basically in West Henrietta, which is a suburb of Rochester. We have offices in the U.S., in Canada, in U.K., and in Japan. Vuzix is a pioneer in wearable computing, augmented reality, optics, display engines, and has been delivering solutions to customers for over 20 years. For more than half of those years, actually, we even supplied the U.S. military. At this point in time, the U.S. military is still using some of our smart glasses. Another company now delivering to them, but it is still our technology. I can proudly say that Vuzix products and technology are literally battle-tested. There are many reasons why enterprises are adopting smart glasses. Number one is increased productivity. It eliminates travel cost, it improves worker safety, lowers carbon footprints, reduces workers' errors, and protects workers' health.
I'm proud to say that we have a tremendous enterprise footprint for smart glasses. We have 50 plus Fortune 100 customers. We have 200 plus value-added resellers, and we have 2,500 plus enterprise customers. Key connected workers applications for smart glasses. Number one is warehouse and logistics. About five years ago, DHL made a test the use of smart glasses in one of their warehouses in Belgium, and they tested it for a month with about 20 people. They also tested it with a bunch of our competitors' smart glasses. They were so happy after one month of testing it because they saw that efficiency rose by 25%. They immediately adopted the use of smart glasses in their warehouse. Lucky for Vuzix, that Vuzix was chosen to be the one they'd want to use.
If you will go to DHL logistics centers in the Chicago and Singapore Innovation Center, you will see them featuring the M400. For warehouse logistics, it's great for barcode scanning, order picking, fulfillment, and video recording. Another big use for smart glasses is manufacturing. For work instruction, we do step-by-step confirmation, quality assurance. It's a hands-free application where you don't need to be holding your manual anymore. The manual can be in the smart glasses, and you can see a step-by-step guide. While you're doing it, supervisors can actually even see what you're doing and can guide you, or a quality assurance officer can see what you're doing to make sure that the man in the field in the manufacturing plant is doing everything right. One big application this time is field service.
We're fortunate and proud to say that Vuzix is able to help in this logistics time by offering a lot of companies services where smart glasses can be used in the field without sending an expert. Great for remote support, field service, training, where the field worker can wear the smart glasses, be guided remotely by an expert, and even send drawings to the smart glasses when it's on the field and make annotations. This will be shown later more when we do the demo. Proudly again, telemedicine is a big part of what we're doing right now. We have a bunch of hospitals around the globe now using smart glasses for remote video recording, procedure assistance. Vuzix has a line of AR smart glasses solutions for today and tomorrow. We have the M400, which is now shipping. We have the M4000, which is now shipping. Features are waveguide technology.
We have the updated Blade, which is also shipping already, and we have the Next Gen, which is coming soon. You see, it is just like a pair of your ordinary eyeglasses. These are some of the features of the M400 and the M4000, most of which will be explained more by my associate, Sam, when he does a demo and show you features of our M400 and M4000. Vuzix offers more ergonomic mounting options than any competitor. You can wear it with prescription smart glasses. You can use our hard hat with our clips, safety goggles, headband which is very popular now, especially for the doctors and nurses. It is left or right eye mountable. For people who are left eye dominant, you can flip. The video will flip automatically as well.
We have new universal hat mounting clips that fits most people hats, visors, and safety bump caps. One big feature also of our smart glasses is our batteries. It's hot swappable. We have the standard M400 on frame, which runs two hours intensive usage. We have the extended battery, 2350, which is good for five hours runtime video streaming. We have the Vuzix GoBat . It's good for eight hours runtime, and this is great for people who works in a long shift. At this point, I'd like to introduce to you our VIP partner who will demonstrate the FacePro and the FacePro app. Jack, please take the floor.
Yep. Okay. Thank you, Wilfred. Okay. Hello, everyone. Good morning, good afternoon, good evening, depending on where you are joining us from. My name is Jack from SoftFoundry Singapore. Okay. The company, SoftFoundry International Pte Ltd, is established since year 1999 by my bosses, Dr. Oliver Wang, the founder and CEO, as well as Ms. Joni Kuo, our Co-founder and CFO. Okay. Our company headquartered in Singapore. We have offices in Taiwan, China, and Vietnam as well. Okay. We have served over 3,000 enterprise customers, excluding the government agencies. Inside of the 3,000, we have over 50 Fortune 500 companies. We have our trusted channel partners around the world, over 100 of them. Before I introduce our solution, these are the four main challenges that we identify in the current situation faced by users, by enterprise. Okay. The first is global competitions.
As the entry of barrier to globalization decrease, companies are able to go globalize easily and thus local businesses are facing challenges from overseas customers, overseas companies. The high traveling cost and the time consumed for traveling has been a big challenge for companies as well as due to the COVID pandemic at the moment, it has caused travel restrictions. For example, sending an engineer on site is almost impossible right now. This has led to experts or manpower shortage. If the equipment or machinery breaks down, it will lead to unplanned downtime and therefore cause monetary losses. With that, we have designed a platform called FacePro Xpert System. It is an AR-capable industrial remote mentoring solution, fully designed and developed in-house by SoftFoundry. We support the common platforms such as Windows, iOS, and Android, and we have 14 languages support.
If there's a need to add on a new language, we'll be happy to help with that as the software is all customizable and developed in-house. Okay. We are one of the first solution in the world to support 4K UHD video resolution. With our video codec optimization, we consume very small bandwidth footprint. In a single meeting, we can connect up to 300 participants, and all the communications are secure and encrypted using AES-256 bit encryption. Our solution supports both cloud subscription as well as on-premise, and we have our cloud servers hosted around the world. Okay. Here are some of our key features. Apart from the HD real-time communication, we support this remote control, as well as collaboration features such as chatting, sending of images, location.
We do AR annotation as well, live AR annotation. Desktop sharing, file sharing, as well as we have a built-in smart noise reduction so that you can have crystal clear audio during the conference as well. To give you an idea of how small our bandwidth are, the smallest video resolution support in FacePro is QC video resolution using about 150 Kbps of bandwidth, while the common video resolution, full HD 1080p, is using about 1 Mbps. The largest video resolutions, 4K UHD, is using about 3 Mbps. Service values to the customers. Basically, we are looking to improve the work efficiency as well as safety of the workers. It improves communication and task decision-making faster. The solution improves skills and knowledge of the technicians, the workers, and also improves customer satisfaction. Okay. Mentioned earlier, travel expenses are being reduced, also traveling time.
Therefore, it helps with the manpower and expert shortage with the remote mentoring solution. With the traveling and reduce, it reduces carbon footprint, thus making our solution a green and environmental friendly system as well. These are some of the key industry that our solutions have been deployed. Today, we will be showcasing two industry, the telemedicine and healthcare, as well as the field service. Okay. These are some of the use cases that our customers use. For example, smart rounding and remote visitation, telesurgery teaching, okay, and also a seminar. The system can also do mobile consultation as well as off-site emergency consultation. Okay, this is one of our success story. It is Shiyan People's Hospital from China.
Together with us, SoftFoundry, Hubei Unicom, and Shiyan People's Hospital, we have successfully launched the province's first smart healthcare system, and the goal is to improve the effectiveness of clinical diagnosis and treatment during this pandemic period. One of the service launched is called FacePro 5G Remote Consultation & Smart Rounding. The remote doctor can video call the patient via FacePro to follow-up on their condition, as well as the discussion of the recovery plan. In the hospital, the junior doctors can consult the senior doctors, based remotely, on their opinions of the patient's condition, sharing of test results, as well as discussion of the treatment plans. Okay. Due to the lack of medical workers and doctors, so the nurses are conducting smart rounding with the AR smart glass to capture and transmit the patient's vital signs to command centers, as well as remote doctors.
Another service they launched is called FacePro Cloud Smart Visitation. Each patient is assigned with a smart tablet, which the family member can use FacePro to call them and conduct virtual visitation. This has saved the family members traveling time and cost. Without having to go down to the hospital physically to do visitation, this has avoid cross-infection within the family members. Here are some of our key customers. To give a brief idea on our cloud subscription pricing. For full HD licensed FacePro Xpert System cloud subscription, we support Android smart glasses such as the Vuzix M300, M400, and M4000. We also support the Andr oid and iOS devices, as well as Windows workstation PCs and laptops. The pricing is at $360/ ID per year. We have our XpertWork, which is an add-on module costing $360/ ID annually.
Should you have any inquiries or requests for trial licenses, or if you're interested to become our ecosystem or channel partner, feel free to contact us. My name is Jack. My email is jack@softfoundry.com. For more information, you can always visit our website, www.softfoundry.com. Next, we are very honored to have our special guest, Mr. Warren Wang from ABB China. He'll be sharing with us why does ABB China needs the remote mentoring system and why is Vuzix hardware and FacePro solution been chosen, as well as the benefits it brings to them. All right, Warren, over to you.
Okay. Thank you, Jack.
Okay.
Okay, can you see my screen now?
Yes.
Okay. Thanks a lot for the invitation from Vuzix and SoftFoundry. I come from ABB China energy industry. Our business includes control system like DCS or SCADA, and also the electronic devices like drives and motors. Personally, I'm in charge of service operation for the jobs like preventive maintenance, troubleshooting, system retrofit or upgrades, stuff like that. Since February last year, okay, as you know, the dark time of the pandemic in China, we start to promote this remote technical mentoring solution. Vuzix and FacePro is the local solution we use in China. A remote video support is of course the excellent way to do service during this pandemic because the travel is so limited. I think the such kind of solution should and will continue after this pandemic eventually passed because it's really gonna solve lots of problems that we suffered for years.
I started my career as a service engineer, over 10 years ago, I start to dream about solution like Vuzix and FacePro to do the service remotely. Because sometimes the travel would cost much more time than the real work on site. Here is an example. About many, many years ago, I got emergency call from customer and say, "Our DCS system lost the data connection to its computer, so we can see nothing now. The unit is about to start, please come to the site immediately." It was a small city, there's no flight and at that time, there's no high-speed railway. It take me one night to arrive at site. As soon as I see the computer and after 10 minutes of checking, I say, "Okay, dear customer, you just plug your network cable to the wrong port," and that's it.
I switch the cable and the system works. This may sound ridiculous because it take me another one day to go back to office. At that time, it's not so easy to check this network status on a Unix server. This customer cannot do it by themselves, we cannot do this instruction by telephone because you can see it's so hard to read out all the command lines, also for the customer, it's impossible for them to read all the letters on the monitor just by phone. Okay, nowadays, this is the case last year. We do the software preventive maintenance by this remote video connection. In this case, we just call the customer, do the connection, we check the system log, check the status of the software and make sure it works fine. We answer the questions from customer.
I recorded the whole process of this job, and amazingly, it take only two hours to finish all the jobs. Normally, such kind of job would take about two days because at least one day you need to spend on the way in a country like China. Now in this new solution, you can see everything clearly when you are sitting in your office. There's no much difference from actually being on site. This such kind of remote solution is perfect for such kind of short time service job. Here is another problem of service. If you're doing service work, you would have the same experience like me. To be here or not to be here, that's the question. It's not from Shakespeare. It's the dilemma of a troubleshooting job. If you can understand Chinese, you will see what she said.
This is the customer told us. This alarm message, most of the time it works okay, but sometimes it doesn't. It will last some alarm in the history archive. Okay, sometimes this word will makes most of the service engineer want to kill themselves, because how are you going to do this troubleshooting? If you go to the site and the system may work normally, you can see nothing. Even if you are lucky enough and you can actually see the problem and do something, that dilemma comes. Should you stay on site to see if the problem will happen again? Or should you go back to office to save the cost? According to the Murphy's Law, if you stay on site, the system will behave like an angel and you see nothing.
The minute you go back to your office and you sit on your chair, you will get the call from customer. The problem happened again. Please come back. Okay. In this case, we do this job remotely. We tell customer, just call us by FacePro when the problem actually happened. In the first connection, we understand what happened. We instruct customer to review the whole SQL database, because that's the easiest way to do the troubleshooting. It's like to reboot the computer. Okay, it didn't work. We check it again remotely by the video connection, then we do the test in our office. After we get some idea about the cause of problem, we do the connection again. Okay, this time we solve the problem. It is caused by the way how they configure the database and how they acknowledge the alarm.
Okay, in the traditional way of service, if you go to the site to do this, it would take you at least two or three times of travel and probably two weeks of man-hour. Okay, customer won't be happy to pay for this because it's not a serious problem, and nobody want to pay so much money to find a way, to find a solution for such kind of small issue. Now this problem is solved by this new, high-technology solution. Okay, you may wonder why we don't use VPN for such kind of software troubleshooting. I don't know if maybe this is a special situation in China. Most of the customer will refuse this such kind of connection to the system directly, because of the cybersecurity concern. That's the reason why this video resolution is so important to us.
You can see by this FacePro software and Vuzix, we can see 1080p, this high resolution video. This is very important to us. Also, because of the special network environment in China, the software should be working normally in mainland China and also for in the international network, because we also have customer overseas. Another very important things we eventually choose the Vuzix and the FacePro is the local language support is really good. You may know from the previous introduction, I believe there's 18 local language supported. This is very important if you want to control your devices by voice control. That is really cool. Local language is also very important to do this. Okay, that's all my information. Thank you.
Okay. Thanks, Warren. Now we will proceed to the live demo. Kicking off the live demo, I'll be showing the XpertWork, which is our workflow inspection module. Just a quick one. To create a workflow inspection, you just need to go to the workflow menu where you can create a new workflow or you can edit an existing one. For example, this is the existing workflow that we have created for the demo later on. Over here, you can easily add and remove notes and specify what kind of information that you want the user to input. Okay? You can also attach a picture so that the on-site engineer with the smart glasses can understand the question more easily.
Sorry, Jack. Sorry to interrupt, I cannot see your website.
Okay. Let me share my screen. Okay. Okay, can you see now?
Yes, I can see now. Thank you.
Okay. Sorry, everyone. This is the dashboard for the XpertWork inspection module. I will go through again to the workflow module. This is where you can create a new workflow inspection task or to edit an existing one. Okay, this is the existing workflow task that we've created, and we'll use it for the demo later on. The basic user interface over here will allow you to easily insert or remove a note. At each note, you can specify the type of answers that you want the users to input. Okay. This is the attachment where you can put in a picture for the user to understand it more clearly. The work group, this is where you can specify and group users to a group, and so that you can easily assign them a work order.
A work order is where you assign this group of users to the workflow module inspection that you have created earlier. You can also specify the time frame for the workflow order to run. After each work order is created, it will automatically generate a QR code. This QR code, you can either send it to the engineer or print out a copy. When the engineer is on-site with the smart glasses, they just need to scan this QR code and it will actually activate the workflow inspection. To see the results of the inspection, you can go to the work history where you will see who are the users doing which workflow order, and also the timestamp. Clicking on the button right at the end, you'll be able to see the results of the workflow inspection. These are all the questions been answered.
Okay. With this, I will hand over to Sam and Alvin, who will be doing a demo on our FacePro system, as well as giving introduction on the Vuzix hardware. Sam, over to you.
Thank you, Jack. That's a lot of great stuff.
Welcome.
Hi, everyone. My name is Sam, and today I'm going to give everyone a hardware tour on our M400 and M4000. Let's start with the M4000. This one. This is the M4000. Only weighs 3.3 oz, similar the same weight as your iPhone. It has the most powerful processor, the Qualcomm XR1 chipset, which is designed to handle higher video resolution streaming, AR SLAM tracking, or facial recognition. Besides that, it has the most advanced optic waveguide system. The 28 field of view and more than 1,000 nits for brightness. You can have a clear image even in the outdoor. Also, the viewer won't block your vision. It has a 64 GB internal storage and has a Wi-Fi capability to connect your back-end cloud to get unlimited video and document storage.
Bluetooth options for IoT device like hand scanners or beacon sensors, which is very useful for indoor navigation or warehouse picking. You don't need to look onto your hand scanner anymore. We have multiple battery options, and you can hot swap the battery without power off the device or exit the app. Give you continuous usage. In addition, the Vuzix glass of all various accessory, like you see the accessory in my back. Start with the baseball cap. We provide a little clip like this one. This is a universal clip. It fits all kind of the baseball caps or hats on the market. If you're not sure, let us know. We can make it work. The second one is a headband, which is the most popular option especially for the healthcare environment, because the doctors will wear it for more than 12 hours operations.
A headband really separate the weight on the forehead, so you feel comfortable. Okay, let me start with the live demo. I want to start with the Vuzix View. The Vuzix View is a software that we wrote to mirror cast the display from the glasses to the PC, so you can see what I'm seeing. Now today, I'm going to demonstrate with this hard hat. The hard hat, we also make this clip. This clip can attach to the hard hat easily. You just put it on. Yep, it's universal. You just walk. The other side, you just slide the M4000 on top of it. Yep. You just walk like this. You can see there's a cable here connect to my PC.
The device is standalone, today's demo, you will see this little cable so you can see what's happening on my glasses. Okay. Once I put on the headset, adjust the viewer. Okay. I'm going to share my screen. Right now, what you can see, this is the same interface what I see on my glasses. I can adjust the view a little bit so I can see more the whole image. This is the launcher of the M4000. It is a couple apps, and today I'm going to introduce FacePro Xpert System, which Xpert is from FacePro. This is the main interface. You can see the black background color, which is displayed as transparent on my M4000. It's crystal clear in the image. Let's start with the setting.
In the FacePro platform, it gives you very useful options for the user, like you can auto pick up the call. When the call is coming, the field engineer doesn't need to use the voice command or try to use the touch pad or buttons to pick up the call. Everything just automatically, which is very useful. Save time for the training. Advanced setting, you will see there's options to adjust your video resolution up to 4K, which is very exciting to see the FacePro platform can handle a 4K video, 4K streaming, which only requires 3 MB Wi-Fi bandwidth, which is amazing. Today, I'm going to demonstrate, use my speech recognition to interact with the server box, which is broken server box in front of me, like Warren just mentioned. To be in Rochester to fix this server box or not?
Now I'm going to not to be solution with the smart glasses. First, I will scan the QR code. Then it will bring up the work instruction and workflow. Then follow the instruction, the troubleshooting step, to fix the server box. At the end, I will make a call to our partner, Alvin, from Singapore. Let me start with the speech recognition. The speech engine on the M400 is very straightforward. This platform, the interface on this platform, you basically see the interface, you see it and you say it. It save a lot of time on training. You don't need to remember the commands. What you need to do, just use the wake word to wake the speech engine, follow the instruction on the glasses. Hello, Vuzix. Scan QR code. Next. No. View image. Go back. Take photo.
Take a picture. Next. Next. Next. Upload. Cancel. Discard. Voice off. What I did, I just followed the instruction and go through the troubleshooting step, and this actually saved one human force that's standing next to me, and his job just holding a tablet and show me the work instruction. Now I can fix this server box hands-free. After I finish this, I want to confirm with our partner and to make sure everything's okay, it's connected to the cloud. Now I'm going to have Alvin to make a call to me. Alvin, you ready?
Yes, I'm ready, Sam.
Yeah. Please give me the call. I want to show you my server box. I just fixed it.
Okay. I'll give you a call right now.
You see? The call just started. I don't need to worry about to use a touchpad to pick up the call. This is the interface on the FacePro platform, and you can see the camera options. You can use speech recognition to control the exposure, zoom level, or capture photo, and send it to your expert engineer to give me the annotation. Let me show you how to do it. Hello, Vuzix. Exposure minus two. Zoom level three. Capture photo. Send photo. Capture photo. Send photo. Yes. Voice off. Okay. Now, I just sent a photo to Alvin, which is based in Singapore right now. Alvin, I'm going to pass this microphone to you, and please have the stage and introduce the expert side on the expert system.
Okay.
I'm going to give you the screen share. Yep.
I will now share my screen. Okay. Are you able to see my screen right now?
Yep.
Okay. This is our FacePro Xpert System meeting interface. Let me zoom out. Okay. First, these are all our meeting features. I'll go through our meeting features before moving on to our remote control features. Remote control features. The first feature we have is the screen share feature. There are some options for me to choose. I can choose to share my desktop, share an area of my desktop, share a picture, or start whiteboard. I will choose to share my desktop. Sam, I've just opened a PDF file. Are you able to see the PDF file?
Yeah, sure. I just see the M4000 tutorial document, and it shows the touchpad button navigation. Can you zoom in a little bit? I want to see the text.
Yes. Okay.
Nice.
Yeah. Also, I can also do some annotations during the screen share. Are you able to see the annotations?
Yeah, I can see the annotation, and then I just mark the checkbox on the top, center, and the first line of the text.
Okay. This is a very useful feature. I can always open a PDF file to discuss with Sam, or I can open any applications installed on my PC to discuss with Sam right away. Stop sharing. Next, we have a message feature. I can send messages to Sam. I can also view the images that's sent by Sam just now. Next, we have record feature. I can record the whole meeting for future reference. Next, settings. I can change my mic and speaker here, change my default camera here, change the record folder. I can change my video resolution during meeting. Right now I'm using full HD. It can go up as high as 4K video resolution. For second camera here, I can add another second external camera. That's all for meeting features here. I will move on to remote control feature.
Let's assume Sam is having some problem with his equipment. I can remote control his smart glasses and help him fix the problem. First, let me focus more on this area here. I will use our freeze video feature. This will freeze the video while I can do some remote control to it. I can zoom in more. Once I identify the problem, I can make an annotation to the problem. Sam, can you see my annotations?
Yeah. I just see you draw the red arrow toward my yellow cable. Let me double-check on the laptop.
Okay. Yeah. Once all is done, I can send the annotated image over to Sam.
Got it.
The next feature we have, capture photo. This is a very simple feature. It will capture a screenshot, and I can send it to Sam. There's also a capture high-quality photo. A high-quality photo will be more useful for me to better detect the problem. Choose capture high-quality photo. A request has been sent to Sam for him to capture a high-quality photo. Sam, can you capture the photo and send it to me?
Yep, just did. Can you check your chatbox to see the photo I just sent back to you?
I have received it. I can zoom in more. Once I identify the problem, I can make annotations and send it back to Sam. The next feature we have, zoom. I can remote zoom in and out of Sam's smart glasses. Sam don't have to do any controls to his smart glasses. I can also reduce or increase the exposure. This feature, focus video feature, I have enabled it, so if I click on an area that I want to focus on, it will focus on that area. The next feature we have, flashlight feature. I can remote switch on and off Sam's smart glasses flashlight, I can better see on darker areas. The next feature we have, switch video. This feature is not applicable for smart glasses, it is useful for smartphone if you have both front and back camera on your smartphone.
The next feature, transfer files. I can transfer document over to Sam. I'll just send a PDF file over to Sam. Sam can download the file and view it right away. The next feature, show location. This feature will open the map, and the map will show me Sam's exact location. This feature is very useful, if you want to know the exact location of the on-site engineer. The last feature, swap video. This will swap Sam's video with my video. If I have the same equipment on hand, I can show Sam how to fix it. That's all for the remote control features. I will now move on to our Expert Assistant main interface and talk more about it. By exit the call. This is our Expert Assistant main interface.
Under Meetings here, this is where I can invite multiple users and remote experts to join the meeting. I can create a meeting. Input a title, set a password. The start time, I can choose now, or I can choose a later date. I'll choose the later date. I can invite multiple users to join into the meeting. A single meeting, I can invite up to 300 users. I click on Schedule Meeting. The meeting I created just now will be shown here. I can click on Copy Invitation to send out the meeting invitation out to the users. Next, we have Contacts. This is where I can easily find all my users. I also can quickly initiate a one-to-one video call, initiate a voice call, and to send a message to the user.
By selecting multiple users and click on the Start Meeting button, I can quickly start a meeting with multiple users and remote experts right away. Lastly, the Messages. This is where I can send all my messages and view all my messages. I'm going to click this. This is the one-to-one video call just now with Sam. All the chat, all the images that are sent just now will all be shown as it is here. That's all for my demo. Back to you, Sam. Thank you.
Thank you, Alvin. Now we conclude our live demo portion, and now I'm going to start our Q&A session. Please enter your question through the chat box on the bottom, and then our moderator will announce your question, and our panelist will answer it. We got the first interesting question asking about if the glasses in a very noisy environment. Yes, our glasses did support on the noisy environment, and then we have the accessory to clip on the 3M Peltor noise cancellation headset. That is extra accessories to handle a noisy environment.
Hi, Sam. Ed McGregor here helping you with the Q&A. We have another question coming in. Do you have a view of what the glasses wearer sees?
Yeah, I do. Let me share my Vuzix View. Let me show you the interface of the glasses. One second. What I see, this is the glasses view, this is the main interface. You can use the touch pad buttons, speech to interact the interface. Hopefully this answers your question. This view is using a Vuzix View which could be downloaded on our developer center.
Okay. Here's another question: How do the glasses do software updates?
Yes, both software and hardware will have a regular OTA update.
Do the glasses provide any magnification? If so, how many times magnification can it go?
I'm sorry, can you say it again, the question?
Oh, sure, Sam. In terms of magnification, can we zoom in on the image? How many times?
Eight times.
Eight. Great.
Yeah.
All right.
It could interact with the speech recognition, or you can have your remote support engineer, like Alvin just did. He can remote control my camera. The actual glasses user doesn't need to do anything. They just need to focus on the work.
Hey, Sam, am I talking to everybody?
Yes.
Cool.
Hi, Paul.
Hey, Sam. I just think it's important to make the point that screen that you just showed, which is the view through the glasses, everything that's black is see-through. Effectively, it's like a window, and the lit-up stuff is the only thing that you actually see. Otherwise, you're seeing the real world. Right? Unless it's the M400 that you're using. On the M400, it's exactly what you see on a beautiful OLED screen. On the M4000, though, it's like the heads-up display in a fancy car. Could you put the M4000 screen back up, the Vuzix View?
Sure. Yep. Just up.
What Sam would be seeing right now is in the case where he was working on the server box, he would see the server box and overlaid on top of it the words "My Inspection, All Inspections." He's seeing out into the real world, and this is overlaid on top of it. If that helps present what he's actually looking at. It is one of those things you kind of got to see in person to get a feel for it, but it's pretty cool. Thank you. That was my only point, Sam.
Thank you, Paul.
Okay, Sam, here's another question. Connectivity for the glasses, Bluetooth, Wi-Fi, or hardwired?
Wi-Fi. It is using a Wi-Fi to connect to the cloud, and also Bl uetooth. Yeah, all wireless.
We have all three. Okay. Sam, I believe we will be offering a recording of this demo at a later date. Is that true?
Yes, that's correct. The recording will be available on our webinar section from our website, Vuzix website. If you can reach out to us, and we will send you the recording file in the next 24 hours.
Sam, we also announced just a short time ago that there's a Li-Fi option coming. Signify makes this light Wi-Fi. It's light-based connectivity to the glasses. It's a separate little dongle that you plug into the glasses, but it allows you to have secure communications, not over an RF link, but a infrared link that's super fast. Yes, you can do Wi-Fi, Bluetooth, and Li-Fi connectivity to the glasses.
Sounds good. Does that work with 5G hub?
Well, you certainly can run, even connected wired to the 5G hotspot and then out over 5G service. We're not making those available to everybody just yet, but those things are in development.
Sounds good.
Here's another one, Sam. How is the view in these glasses when you're using them in bright sunshine outside?
Sam, can I answer that one quick?
Yes.
The brightness levels on the M4000 will go as bright as 4,000 nits, which is pretty bright. It's not perfect for skiing down a hill, looking at a snowbank lit up by the sun, but in most applications, it works really well. We also ship it with a little sun shield that you can put on. It's like having sunglasses, I guess, is a way of looking at it, but it's designed just for the eyepiece, which makes it work in any environment, quite frankly. It can get super bright. Upwards of, like I said, 4,000 nits.
Here's another hardware question. Regarding the cameras, I think this question wants to know a little bit more about it. Does it include autofocus and image stabilization, Sam?
Yes, it do. You have optical image stabilization, autofocus, 12.8 megapixel, and then also for the still photos, and then for the video, it can do up to 4K at 30 FPS. Like what FacePro platform just can handle. The amazing thing, they can handle this 4K streaming with only 3 MB Wi-Fi condition. Yep.
I think we've answered a lot of the questions I see here that were very pertinent, Sam. If you see any others I've missed, feel free to answer them, but I think we've covered a lot of ground with the Q&A here.
Ed, there's one question on some of the universities that we might be working with. Right here in Rochester, N.Y., even the University of Rochester and RIT actually has some of our glasses. The University of Rochester is using them in a bunch of different medical applications. There's universities around the world, actually, that are using our glasses in some way, shape, or form these days.
Yeah, that's true, Paul. If you look on our investor relations website and look at our investor presentation, the slides there do list a number of the universities we're currently within.
I just have one question for Joni. What is the platform, how many people can join the call in one time? Or Jack?
Yes. Our platform can invite up to 300 participants, okay? For the remote guidance, we support a one-to-one, one to many, and then many to one. In the case of one to many, okay, as the expert, working as the chairman, he can control any site and provide the high-quality video guidance remotely.
Sounds good. How do we get a trial license?
Yeah, Jack, would you please put that information?
Yep. Okay, I think, Sam, you can continue sharing that screen so it shows my email contact over there. To get a trial license, you can drop us an email, and we can discuss further from there. We will send you the trial licenses. Let us know your requirement, number of IDs that you need, and we will send you right away.
Also, the app is available on our Vuzix App Store. If you already have our glasses, simply search FacePro app on the Vuzix App Store, and it's a free download. After you download app, give us a note or give us an email or send a note to Jack, and we will arrange the trial license for you.
Right. Thank you, Sam.
Yep. That's all for me. Wilfred, do you have any conclusion comment?
No, not really. We thank everybody for joining our webinar today. As Sam mentioned, this will be available, it's all recorded and will be available on our website soon. We're really happy to share this with you. For some particular persons who would like some projects to start already, we'll be very, very happy to hear from you and to start some discussions with you. My name is Ken Wilfred Victoria. I handle Asia-Pacific, Australia, New Zealand, and Latin America. My associate, Brian Cullis, who handles North America, and of course, Sam Cheng, who's our senior application engineer. We'd like to thank our VIP partners, SoftFoundry. Ms. Joni Kuo, founder and CFO of SoftFoundry, Jack Chan, Alvin Lim, and of course, our special guest today from ABB, Warren. Thank you so much, and we appreciate your time.
Thank you, Wilfred. Thank you, everyone.
Thank you.
Thank you, guys. Have a good week.
Thank you. Sam, thank you.