All right, good morning, everybody. Great pleasure to welcome Tony Skiadas from Verizon. Welcome, Tony. I think you have a safe harbor for us.
Sure, thanks, Simon, and good to be here. So before we get started, I need to draw your attention to our safe harbor statement and our SEC filings, which can be found on Verizon's Investor Relations website. Some statements that I may make today might be forward-looking in nature or are subject to risks and uncertainties. So with that, we can get started.
Great, thank you. For Morgan Stanley disclosures, please see morganstanley.com/disclosures or talk to your Morgan Stanley sales representative. We're coming off a surprisingly strong Q4 where you really showed some good momentum in the consumer business. I wanna get into all of that.
Sure.
Perhaps just remind us of both the priorities for 2024 and sort of the key elements of your guidance.
Sure, Simon. So, the team is very focused and aligned on growing wireless service revenue, adjusted EBITDA, and free cash flow. And within that framework, we see three key growth areas, mobility, broadband, and private networks. On the mobility side, you've seen the improvements we've made in the consumer business in the last few quarters, as well as the steady growth that we've had in the business part of the biz, you know, the B2B space. And then on broadband, steady growth both in Fios and in fixed wireless access. We have over 3 million fixed wireless access subs in our base right now, so we're very pleased with the progress there. And then early adoption and early leadership on private 5G networks.
We've signed some deals, as we've talked about previously, with the NFL, Cleveland Clinic and BlackRock and see good, good adoption there. And then in terms in diving down into my priorities, I have three of them. First, support the leaders in the business, and continue to narrow the focus and make sure we're focused on operational performance and execution. And I think you've seen the results here in the last, few quarters, of 2023. The second priority is to deliver on our 2024 guidance and ensuring that we set the company up for growth, ahead. And then my third priority is to execute on our capital allocation priorities. And those four, capital allocation priorities remain unchanged. So that's how we think about, the priorities setting up for 2024.
Great, great. You know, just on the guidance, how are you thinking about the macro environment as a backdrop here?
Sure. So in terms of the macro environment, you know, we see very steady payment trends in both consumer and business. Our accounts receivable aging continue to be strong. I would say the payment activity is very much back to pre-pandemic levels. You know, as you know, our customer base is very strong, as evidenced by our ABS filings and FICO scores averaging 724. You know, we're not immune to any, you know, sector pressures that we might see in the B2B space, so we always keep an eye on that. But overall, very stable payment activity across the base here and something we continue to watch.
Great. So, so let's dig into the consumer group, if we could. I think this time last year when you were all here, you'd just gone through the recent management reshuffle. So it was a lot of, "This is what we think we can do." And, consumer has been a drag for a few years. But it looks like things are turning a corner, and you guided to positive consumer adds on the wireless side for 2024. So could you just help us unpack what's different this time?
Sure. So, you know, Sampath and I are very aligned on operational performance and execution. And we made three big changes last year. Sampath and the team executed three changes, one of them being the introduction of myPlan pricing. And that was a complete refresh of our go-to-market. It gives customers choice. It gives them flexibility to choose the network experience that they want and the perks as well. And the perks give great value. And it also gives us flexibility to you know, evolve the platform as well. And I think you saw that with the Netflix and the Max bundle that we put out in the Q4. So that was the first big change. The second one was, back in the summer, we moved to a market structure in terms of operating the business.
This is how we historically have run Verizon Wireless for many, many years. So it's a model we know how to execute. So it's something we're very familiar with. And we made those changes. They're a lot; it allows us to be a lot closer to the customer, which is extremely important. And it allows us to do local offers and local activations. So something that, you know, we're very pleased with. And then the third big change that we made, and this was in the Q4, was moving our sales compensation to individualized sales comp. And this is historically how we paid for sales performance. So we did that just in time for the holiday season. And you know, that's moving along as well. So those are three big changes that were put in place in the last nine months or so.
They're all up and running right now. It gives us a lot of flexibility to run the business where we can be more agile, make decisions much quicker, and also pivot as well if we see market conditions change. For example, whether we decide to pursue either gross adds or retention, we have the ability and the flexibility to do that. You know, it's a model that we know how to run. We're very pleased with the progress thus far.
Great. And I think in the Q4, was gross ads up 17%+?
Yes.
Can you sort of disaggregate that? What do you think where you talked about higher close rates? But of these items, what were the biggest contributors?
Yeah, obviously, we're seeing, you know, with some of the changes we made in the operating model, you know, we're seeing better execution in the stores and better execution overall, a lot more local focus, which is extremely important. As you mentioned, we saw 17% gross add growth in the Q4, 10%, you know, for the full year. Obviously, these changes had a lot to do with it. We said in the Q4 that our offers resonated in the market. And you saw that in the performance, as well. So it's a combination of the offers that we had in the market and also the execution muscle that we continue to build in the business. And, you know, we were very pleased with the performance in the Q4.
Great. So you talked about changing the market structure. Perhaps you could just unpack this for us a little bit. What does that mean in practice? You're going to a certain number of regions and the ability to move away from a one-size-fits-all. And just give us.
Sure.
'Cause I think people think of Verizon as being the market leader. But, you know, as we were talking about last night, there's a lot of areas where you see share gain potential.
Yeah. So, you know, some of this started with the network organization, actually. And Kyle, when he was running the network team, moved that organization into a market-based structure. Again, regionalized, local in the field. And then when Sampath came in and took over the consumer business, he kinda mirrored the market structure. So the sales team and the network teams are together in the field. And what might be happening in one geography, in terms of execution, in terms of, you know, where we see demand and market share and whatnot, you know, might be different than what happens in a different geography in the country.
So it allows us to be more tailored to what's going on locally as opposed to running the business from the mothership in Basking Ridge and doing kind of a one-size-fits-all view of offers, which really didn't work for us. So this is a lot closer to the customer. And, you know, it's like I said before, it's a model that we've known how to execute for many, many years.
Great. On myPlan, with I think it was May of last year, was it, it came out. So with, you know, three quarters under your belt, how has the plan resonated? What's the adoption like? Has it kind of addressed some of those, you know, premium pricing concerns that you identified?
Yeah. So, so myPlan, we're very happy with the progress. As you mentioned, we launched it in May. We have over 13 million subs now on, on myPlan. That's roughly 18% of the base. So we're seeing really good progress there. The premium mix of customers coming in, myPlan is still very strong. The majority of customers are taking a premium plan with myPlan. So that's really good. We also see improved ARPA year-over-year. The incoming ARPA is also improved with myPlan. So all that's moving in, in the right direction. And as I said, it gives the customer a lot of flexibility to choose their network experience and then to choose their perks. And, like I said, we were able to swap perks in and out. And you saw that with the Netflix and Max bundle.
It also has given us a lot of flexibility to evolve the platform. Last summer, we launched the Ultimate Unlimited Tier in there as well. That was something that we were able to do 'cause the plan has a lot of flexibility in it.
Great. So overall, you had a good Q4. But the industry had another strong quarter, sort of defying the predictions that things would slow down. How would you characterize the competitive environment in the marketplace right now, you know, versus expectations and the ability to continue for the industry to grow at these robust rates?
Sure. So in the Q1, we'd see a, you know, not a lot of change in the competitive dynamic. You know, for us, the shape of the Q1 volumes will be similar to how we have historically performed. And the Q1 is seasonally weaker for us. But we think about that from two dimensions. First, on the consumer side, we look at, you know, the improvement in execution, which obviously is something that we're very pleased with. But we also have to work our way through a number of pricing changes that we put in, both in consumer and in business. And we said those would put pressure on disconnects in Q1. So we have to work our way through that. Those items were fully contemplated when we gave the guidance on consumer phone net add positive for the year.
That was something we thought about when we gave the guidance. The strategy is really clear here. We said that the volumes are important to the business. But we are gonna be very disciplined and focus on, you know, service revenue, EBITDA, and free cash flow targets as we do that.
Good. And the industry's been, you know, taking some price here for a couple of years now. And, you've got a, you know, some proof points here. So, do you think there's this ability to continue to take some modest price increases without sort of disturbing the base too much?
Let me talk about it from our standpoint, what we've done over the last few weeks here. So we've done a few pricing changes, both in consumer and in business, that'll provide a tailwind to free cash flow. I'll start on the consumer side. So back in January, we announced changes to our legacy mix and match pricing. It was $4 a line. And it touches roughly 32 million lines or 40% of our consumer base. And that went effective last week and the 1st of March. So that's out there. And then on the business side also, we've made changes in our legacy pricing. And those changes were announced back in, and went effective back in January. So either $3 or $5 a line and also an adjustment to the economic adjustment charge as well.
So, those are all in the market right now. You know, we're not gonna talk about what we might do, down the road. And, you know, as we've demonstrated, you know, we evaluate pricing opportunities, you know, aligning the pricing, with the value proposition for our customers.
Great. And you will come on to Fixed Wireless in a bit more detail. But what are you seeing in terms of desire for convergence? Clearly, the cable companies have done well in bundling your wireline wireless network with their broadband. But, you know, from your side, bundling with fiber, bundling with FWA, what's been the learning so far as FWA is now hitting, as you say, 3 million, your ability to attract new wireless customers and vice versa?
Sure. Well, we're not seeing a strong demand for convergence at this point. A little less than 15% of our base has a converged bundle. And we know what that looks like in terms of, you know, stickiness and churn rates. You know, with, you know, with these products, we've been, you know, we focus on what we offer to customers. And we think we offer great options. You know, we have great network assets. You know, we've been at this for a long time with Fios. So we know what this looks like. We also have owners' economics, both on wireless and broadband at scale. You know, we don't have any limitations on our offerings. When we say unlimited, we mean unlimited. And we don't do anything like free lines or anything like that.
So we don't do any of those gimmicks. But, you know, when convergence happens, you know, we're well prepared. We've been at this for a while.
Great. And you, you know, help us understand how does the company benefit? We don't get a lot of color on your wholesale economics. But just help us with the, you know, the contribution to the overall business. 'Cause I think in the past, you've said you avoid the SG&A. You avoid the handset subsidy. So, you know, that gross margin really drops the bottom line.
Yeah. So, Simon, I know, you know, we've been we're pretty limited. And I'm gonna be pretty limited on what I can what I can say here. So what I what I will say is, you know, we don't talk about the particular economics of any commercial deal. And that includes the, you know, the deals we have with the cable companies. What we've said is we're very happy with the arrangements, and those arrangements are creative to Verizon. They're consistent with our strategy to monetize the network. The base of business is growing. And it's very profitable. And we're happy with those arrangements. But I really can't go any further than that.
Understood. One of the long-continued outperformers has been your business wireless unit. You've consistently generated positive subgrowth there. And yet, you know, AT&T got a lot of scale from FirstNet. And you had had some of that business. So what is driving that sustained performance?
Yes, Simon. So, business customers continue to trust the Verizon network and the trust of Verizon network for their mission-critical, you know, operations and functions. And that we've seen that over and over again. In the Q4, we saw, you know, good demand across the board, whether it was small and medium business, global enterprise, or public sector. And, you know, we were positive across the three customer groups with small and medium business leading the way. And, you know, customers are very happy with what they see. But we also can compete beyond phones too. And that's extremely important. I think the other thing that goes unnoticed a little bit on the business side is the continued progress on Fixed Wireless Access.
You know, we did over 550,000 Fixed Wireless Access subs on the B2B side this past year. So, you know, continued strong performance and consistent performance from our business customers.
It feels like that's moving beyond the apocryphal food cart or.
Oh, yeah. Yeah. It is. Absolutely. I mean, some of it, you know, starts moving into stores or branches, starts becoming less of a backup and more of a primary for business customers. So we're seeing, you know, healthy demand there. And that's continuing. And by the way, some of that's continuing also on LTE too. It's not even on the C-Band network yet. So a lot of the growth in the B2B space is actually on the LTE network. When it's on 5G, it becomes even more efficient.
And what's the appeal of this product? Is it ease of install? Is it time to turn it up and price point?
Yeah. It's all the above. I mean, look, it's very easy to install. You don't need a truck roll. So it's a lot different in terms of speed to get the customer up and running, if not weeks. So that's extremely important. And it's very easy to install. A lot of this is plug and play, which is, you know, extremely useful for customers. And, you know, we've seen good demand thus far. And, you know, customers like the reliability and the security of having that product.
It's a lighter load on your network, presumably, compared to the average consumer FWA customer?
Oh, yeah. The usage is much, much lower. You know, some of it on backup is a very low usage. And, you know, the profile's much, much different than we would see on the consumer side.
Great. So you recently hired a new chief marketing officer. Help us understand Leslie's mandate. What and should we be seeing some sort of a new face of Verizon over the coming months here or a new go-to-market?
Sure. So, you know, look, the network reliability, the network, you know, quality is the hallmark of who we are. You know, network leadership is something that is core to Verizon. And, you know, we'll continue to extend that leadership in the 5G era. And you see what we're doing with the offers we have with myPlan and offering value on America's most reliable network. And, you know, we're very excited that Leslie Berland has joined the team. She'll continue to do the great work and make progress on the work that's already been done. But can also continue to evolve the brand and, you know, evolve the foundation that we have and the connections and the experiences that customers have with the brand. We're looking forward to it.
Do you see an opportunity to kind of go down the age cohorts a little bit more to younger and use digital channels more effectively to reposition the brand, perhaps, to, you know, younger groups? 'Cause when I do the kind of age demographic, you tend to skew older, higher income, perhaps, than, you know, some of your competitors.
Yeah. With our market focus, we'll continue to segment and, you know, be targeted in our approach. And, you know, you see that. And we have the agility now with the structure that we have to do that. So, you'll continue to see us doing that.
Great. I know Sampath is focused on turning prepaid around. It's taken a little while here. You do have some traction with Visible and Total by Verizon. Help us, just what needs to happen to get that back to sort of break even? And I know the whole prepaid market is helping fuel postpaid. But it's been tough.
Yeah. And, I mean, we have work to do there. You know, there's some structural shifts there that we're working through. Obviously, you mentioned the pre to post migration being one of them, the second one being the shift to more exclusive distribution, and the third being the uncertainty with ACP. So we're fighting through a few of those things that are impacting our business. Sampath and the team continue to make progress on the integration. I think the focus here is around scaling distribution with Total by Verizon. And we opened about 700 distribution points last year. And we continue to make progress there. And we'll continue to scale distribution with Total by Verizon. And then on Visible, that's a digital-only brand. And that also continues to grow.
We're making, you know, it's got attractive price points and, you know, low cost to serve as a digital platform. So we're making progress there. But the thing you'll see in the prepaid business is, you know, Sampath and the team spent a lot of time and a lot of rigor, right-sizing the postpaid business. And you'll see that same rigor, as we focus now on the prepaid business and, you know, setting ourself up for improvements later this year and into next year.
Great. You brought up ACP. What is the latest you're hearing from Washington on that? And, you know, if it did go away and we saw the FCC public notice yesterday, you know, what's the impact on Verizon?
Yeah. So when we gave the guidance at the beginning of the year, we assumed that the ACP funding would stay intact. Assuming that it goes away, you know, the team has a plan for that, if and when that happens. We said previously that the impacts are in our prepaid business. And what we said was we have about 1.2 million subs in our prepaid business that avail themselves to ACP. That's less than 10% of our prepaid business. On the postpaid side, we said the impacts were pretty minimal, both in mobility and Fios. The impacts we would see mostly are on the service revenue side. The margin impacts are very minimal from ACP. It's obviously something we're gonna continue to watch. But Sampath and the team are ready if we need to pivot.
Okay. Great. You brought up private networks earlier. You know, I know going back a couple of years, there was a lot of excitement about the opportunity to kind of bend the revenue curve with some of these enterprise applications. And it does seem like there are green shoots there. But it's taking a while. And so when you see the business plans, you know, when do you think there's really a materiality coming from some of these initiatives?
Sure. So we're starting to see traction with private networks. As we talked about last year, we signed some big deals with the NFL, the Cleveland Clinic, and BlackRock. More recently, with Audi and the NHL. So we're seeing good adoptions, customers that have private networks like the service. They like the speed, the reliability, the security.
This is upgrading from a Wi-Fi?
Yeah. This is upgrading from a Wi-Fi. So it's a Wi-Fi replacement. But we can add to it with things like robotics and automations. And customers that have the services like it and in some cases have asked for additional installation. So that's all positive. But still early days. I mean, we don't expect significant revenue in 2024 from private networks. But we do see a good funnel and good adoption thus far in setting ourselves up in the future.
Great. Coming back to fixed wireless, you have longstanding guidance of 4-5 million subscribers. As you said, you're already at 3 million. You're adding, you know, 350 to 400 a quarter. So you're gonna be by the end of 2025, you're gonna be pretty well above on that trajectory of that 5 million. So help us understand the sustainability of this and how we should think about, you know, that in the context. You haven't withdrawn the guidance, I don't think, or, or replaced it. But, what's the opportunity here for Verizon? 'Cause you must be getting some pretty healthy market share in some of your earlier FWA markets, suggesting there's a lot of potential still to go.
Yeah. And the goal, Simon, is, with FWA is to build a long-term sustainable business with a lot of runway. So as you said, we have, 3 million, a little over 3 million subs in, in our in our base. And, you know, well on our well on our way to the 4 to 5 million target by 2025. And if you do the math, you know, we're, we're well ahead of schedule there. We're not gonna provide, new targets. So what we said is, once we get inside the 4 to 5 million, we'll, we'll update everyone on what that might look like in, in the future. A couple of points I would make. First, you know, our internal targets are much higher, as you can imagine. And also, the network team is way out in front, of the capacity needs here for fixed wireless access.
So they're engineering the network way out in advance of the demand. So, you know, we like the shape and the growth that we've had and the consistent pace of growth that we've had. And we'll see where it goes. But, you know, we feel very good about the adoption of Fixed Wireless Access and the customer uptake.
And so how do you address the criticism that, you know, fixed wireless in a world of more and more streaming, more and more usage is just gonna, you know, congest your network? And it, the product essentially has this sort of small window of opportunity. But ultimately, you know, fiber wins. And I know you're a, you know, big fiber player in region.
Yeah. So sometimes we laugh 'cause we've been at it with Fios for 20 years. So we know what a usage profile looks like for a Fios subscriber. And you may have seen we put out a connections report recently. And we've outlined what the usage patterns look like for both Fios and FWA. And a Fios user is a little over 600 gigabytes a month. And FWA is right behind it in a little bit over 500 gigabytes a month. So we know how to manage capacity in the network. We've been doing it for 20 years. And our engineers are the best in the business. So they know how to manage capacity. They know how to stay out in front of the demands. But we know what this looks like.
And that's extremely important in how we think about the capacity needs down the road. And if we have capacity issues, that might be a high-class problem at the end of the day. And we have ways to deal with that if that comes to pass. And that would mean that we're really successful.
I think the traffic peaks are complementary, right, for fixed wireless on your wireless network?
Yeah. So if you think about mobility peaking during the day and fixed wireless peaking at night and, you know, in the evening hours. And similar to fixed wireless, similar to home broadband, you see peaks in the evenings. So, you know, we know what the shape of that usage pattern looks like. And the tech and the network team is, you know, well on top of that.
Remind us of what you're seeing in terms of NPS scores versus, your own fiber product versus, you know, some of the cable competitors, etc.?
Yeah. Look, our NPS scores are great on Fixed Wireless Access. Customers that have the product love it. And like I said, it's very easy to install. It's plug and play. And you're up in a few minutes, which is great. And it serves as a great home broadband solution. And we're very pleased with what we've seen thus far. And also, we're very pleased with the traction we've seen on churn as well.
Great. So I think on coming back to Fios, you still have some opportunity to continue to expand the footprint there. What are we looking at, 400,000 or so this year?
Yeah. So we did a little less than 500,000 last year. And for this year, we said 400,000+ for Fios. So, you know, Fios continues to grow. We saw almost 250,000 Fios Internet net adds this past year. So we're very pleased with the product. Obviously, it's the gold standard from our perspective. And, like I said, we've been at it for two decades. So, the quality and the reliability of the Fios product is second to none.
How many of those customers coming in are taking a voice line, taking a video line, or where, you know, you or, or they're bundling with YouTube TV or something?
Yeah. I mean, we're indifferent on the video, whether it's a YouTube TV or they take the video product. And, you know, the connection's extremely important to us. And, that's what we're focused on.
Great. How does BEAD look to you?
Yeah. So, with BEAD, you know, we look to, you know, to bid on broadband funding where it makes sense to do so. And you'd see us do that in our ILEC footprint, where we already have, you know, facilities. And, you know, we're doing that where it makes economic sense to do that. You're not gonna see us bid outside of footprint. You know, we'll look to see whether, and work with the states to see whether Fixed Wireless Access also might play a role, in addressing either, you know, unserved or underserved areas as well.
Okay. So you might not fiber out of region. But you might with FWA and it might does seem like, you know, for these high-cost areas, that might be a good solution, although fiber seems to be still the, you know, D.C.'s preference.
Yep. And, you know, like I said, we'll do that in footprint.
Great. Help us with the trends in business wireline and, you know, to what, at what point do we see some moderation of some of the pressures there? I know, you know, some of that is going over to your business wireless. So it's a little bit of a, you know, it, a zero sum on that side. So it's you're winning it back there. But, any sense that we're through or when are we gonna be through some of these big, you know, MPLS and other kinda headwinds?
Yeah. So we're still working our way through the headwinds in the business wireline space. You know, we still see, you know, high single-digit declines there. So I would say nothing new as customers continue, as you mentioned, to transform, you know, their networks. Kyle and the team continue to focus on, you know, removing, you know, legacy products and solutions off the platform as well as focusing on, you know, de-emphasizing wireline business and focusing on de-emphasizing low-margin deals as well. So we're trying to be very disciplined in that space.
Anything on lead sheet cables? Any kind of, we see the odd newspaper story about that. But, you know, how are your conversations with the state PUCs and the EPA and so forth going?
Yeah. Sure. Not a lot of change there, Simon. What we said previously is we take the matter very seriously, prioritizing the health and safety of our employees and the communities we serve. You know, we've been, as an industry, in constant dialogue with the EPA and other regulatory agencies for many months now. There's no change to the stats, the network stats that we provided previously. We said, approximately 280,000 route miles of aerial copper cable. And approximately 3% of that was lead sheet. And it's a small percentage of our infrastructure. So none of that's changed. We said we stand ready to engage appropriately on testing. And, you know, we'll keep everybody updated as we learn more.
Great. So early on, you talked about EBITDA and free cash flow. And, you know, a big part of that is your productivity initiatives. So, you know, you've made a lot of progress so far. But where do you see the big opportunities over the next couple of years here?
Sure. So we gave, you know, EBITDA guidance of 1% to 3% growth for the year. And underneath that, there's a number of initiatives, on the cost side, that we've talked about. First in our consumer business, you know, on customer care, Sampath and the team are doing a large transformation there. And that got underway last year. Similarly, on the business side, Kyle and the team are focused on the managed services platform transformation and with a deal we signed with HCLTech back in the fall. So that's also underway. And then in our Verizon Global Services team, you know, three main areas. First, on the IT stack. You know, we continue to do and work there and continue to rationalize the stack. We also see opportunities with real estate and fleet optimization and also opening a shared service center in Ireland.
So when you think about all of these items, these items were contemplated as part of the operating leverage that underpins the EBITDA guidance that we gave.
Okay. And that's multi-year in terms of?
Some of these are multi-year, yes.
I know Verizon's been using AI in, you know, a number of forms for many years. You know, how over the past year has generative AI kind of, you know, looked to you in terms of, I think Hans had a stat, a frightening stat about how far your data is spread across the organization. Perhaps just share with us what you see from that over the medium term.
Sure. So a few areas that we're using AI today in the network. You know, we analyze billions of network elements to continue to optimize the network. And then when you think about our consumer business, for example, customer care, helping the reps you know serve our customers and making them more efficient, so we don't keep customers on the line for a long time. So that's extremely important to do that. And we can do that with AI. And then also with myPlan, helping customers and making recommendations for customers, whether it's to choose their network option or their perks. So a lot of good areas and early cases for us in using generative AI in making us more efficient.
Great. So maybe if we turn to CapEx and free cash. You didn't give explicit free cash guidance. But perhaps, just give us the elements of that.
Yeah.
And layer in bonus depreciation as a wildcard, if you could.
Sure. So, as you mentioned, we're not gonna give guidance on free cash flow. But maybe some of the puts and takes. So on the positive side, we talked about growth in EBITDA at 1% to 3%, was the range we gave for this year. At the midpoint of that range, it's about $1 billion of EBITDA growth. On the CapEx side, we said $17 billion to 17.5 billion of CapEx. And that's down to a BAU level of spend. And if you look at the midpoint of that range, versus where we ended last year, that's about $1.5 billion less capital spending, year over year. And then from a working capital perspective, we've said that we strive to continue to improve the working capital profile. And you've seen the work we've done on inventory and other areas.
Offsetting some of that, you know, we continue to see higher interest expense. And, you know, is up to $1 billion. And, 75% to 80% of that is a function of lower capitalized interest now that we have the C-band licenses placed in service. And, that interest now manifests itself in the free cash flow P&L and cash flow from operations. And then from a tax perspective, we said we would see higher cash taxes in 2024, mainly from two areas. First, the first area is related to the tax benefit we took from the spectrum clearing payments that we made last year. We made about $4.3 billion in spectrum clearing payments. So there was a tax benefit associated with those payments that obviously doesn't repeat in 2024. And then you mentioned bonus depreciation.
Under current legislation, you know, the continued phase out of bonus depreciation obviously will be a headwind as well. You know, we're well aware of what's going on in Washington with tax reform. But we'll have to see how that plays out. But nonetheless, we would expect to see higher cash taxes in 2024. And then when you put that all together, the goal here is to continue to generate strong free cash flow and to continue to delever the balance sheet.
Sure. Well, let's turn to that. You brought up capital allocation right at the start. Just remind us of your priorities here.
Sure. So we have four capital allocation priorities. The first one is to invest in the business. And you see us doing that with our investments in, in C-Band. Our second priority is our commitment to the dividend and, you know, putting the board in a position to, once again, increase the dividend, this year. Our third priority is, a strong balance sheet and continuing to, to delever the balance sheet towards our long-term goals of, 1.75x to 2x , unsecured leverage. And then, once our unsecured metric gets to, 2.25 x, we would said we would then consider, buybacks. And, and, you know, in terms of our progress thus far, you know, last year, we our unsecured metric ended at 2.6 x. So we made good progress in delevering. We still have more work to do. And really, that's my focus in 2024.
We have $3.6 billion of unsecured maturities coming due this year. And the goal is to continue to pay down debt in a very meaningful way.
Great. You didn't put, I guess it may cover invest in the business. But, you know, tuck in M&A or acquisitions or anything like that. How do you think about the M&A environment? There's obviously a bit of spectrum around, perhaps.
Yeah. Look, we don't, we're happy with the assets we have. I mean, we're not gonna comment on M&A one way or the other. But, you know, we have a generational investment in C-Band. And, the team is very focused on deploying the C-Band network. So, that's really where our focus is right now.
The 17.5 envelope allows you to do everything that you think you need to do. There's not a sense of holding back to get to a free cash flow number.
Yes.
'Cause it's come down a lot, obviously, from your 5G peak, I guess, in 2022.
It has. And we said, you know, we'd get back down to a BAU level. And we know how to manage the capital at those levels. That's an all-in number. When we say 17 to 17.5, that's all in. It includes all of our growth initiatives. So inside of that envelope, you would naturally see increases in C-Band spend as we continue to roll out. And we said we have a couple of years to go there. We also said that we'll continue to deploy Fios. So we said, you know, a little over 400,000 open for sale. And then in terms of what's coming down, you know, when you think about 4G LTE and as we move traffic to 5G, you know, the spend on 4G will continue to come down.
And then with our One Fiber program, that program's coming to a conclusion. So we also expect to see a decrease there as well. But, like I said, it all in all, that funds all of our growth initiatives. And, you know, your engineers are the best in the business in terms of managing capital efficiency. They have a long and demonstrated track record of doing this for our company. So I'm very comfortable with the plans there.
How do you think about the fixed floating mix? You know, there's hope, perhaps, that we're close to seeing some reductions in interest rates from the Fed not too distant future. You've maintained this sort of higher than some of your peers on floating rate. So what's the opportunity there?
Yeah. So we've had our fixed-to-floating mix has been in place for a decade. And it's served us well over a long economic cycle. And as I've said previously, the best defense against an uncertain rate environment is to continue to delever and pay down debt. And that's really our focus. So last year, you saw that we executed a successful $2.6 billion debt tender. And the majority of that was floating rate. We'll continue to monitor the market conditions and be opportunistic. But as I've said previously, we don't see any obstacles to paying down debt in a meaningful way this year.
Great. Great. And on the cost side of things, just anything, what are you seeing in terms of inflationary pressures, wage pressures, supply chain issues? Is that pretty predictable at this point?
Yeah. Simon, we're not seeing anything significant in the environment from an inflationary standpoint.
Okay. Great. Well, Tony, thanks so much for your time today. We really appreciate it.
Thank you so much.