Good afternoon, ladies and gentlemen. Welcome to Workday's second quarter fiscal year 2019 earnings call. At this time, all participants are in listen only mode. We will conduct a question and answer session towards the end of the call. With that, I will hand the call over to Mr. Mike Magaro, Vice President of Investor Relations. Mr. Magaro, the floor is yours.
Welcome to Workday's second quarter fiscal 2019 earnings conference call. On the call, we have Aneel Bhusri, our CEO, Robynne Sisco, our Co-President and CFO, and Chano Fernandez, our Co-President. Following Aneel and Robynne's prepared remarks, we'll take questions. Our press release was issued after the close of market and is posted on our website, where this call is being simultaneously webcast. Statements made on this call include forward-looking statements regarding our financial results, applications, customer demand, operations, and other matters. These statements are subject to risks, uncertainties, and assumptions. Please refer to the press release and the risk factors and documents we file with the Securities and Exchange Commission, including our most recent quarterly report on Form 10-Q, for information on risks, uncertainties, and assumptions that may cause actual results to differ materially from those set forth in such statements.
In addition, during today's call, we'll discuss non-GAAP financial measures, which we believe are useful as supplemental measures of Workday's performance. These non-GAAP measures should be considered in addition to, and not as a substitute for or in isolation from GAAP results. You can find additional disclosures regarding these non-GAAP measures, including reconciliations with comparable GAAP results, in our earnings press release and on the investor relations page of our website. The webcast replay of this call will be available for the next 90 days on our company website under the investor relations link. Also, the customers page of our website includes a list of selected customers and is updated monthly. Our third quarter quiet period begins on October 15th, 2018. Unless otherwise stated, all financial comparisons in this call will be to our results for the comparable period of our fiscal 2018.
With that, let me hand it over to Aneel.
Thank you, Michael. Hello everyone, and thank you for joining us today. I'm pleased to share the details of another strong quarter in Q2, continuing our momentum as a vendor of choice for companies embarking on digital transformation across cloud finance and HR. Our customer satisfaction rate remains among the highest in enterprise cloud software. The success of our customers is an incredibly important part of our enduring business longer term. Let me share some of the highlights from Q2, beginning with HCM. As of today, more than 35% of the Fortune 500 and approximately 50% of the Fortune 50 have selected Workday for core HR. Our continued success amongst the largest companies in the world is a direct reflection of the value we place on live, happy, and referenceable customers.
In the second quarter, some of the new customers we added include Eli Lilly and Company and Bridgestone Americas in North America, Siemens Healthineers in Europe, and DBS Bank in our Asia Pacific region. Notable go-lives in Q2 include Humana, Michelin, Samsung, and Target. We believe that our global HCM leadership position is once again being reinforced by industry analysts. Gartner published its Magic Quadrant for Cloud HCM Suites for Midmarket and Large Enterprises on August 15th, 2018, and once again positioned Workday as a leader. We also continue to see strong traction in cloud financial management, where we had over 60% new customer growth in Q2 and also added another new Fortune 500 customer. We now have over 530 financial management customers, including eight in the Fortune 500.
In the second quarter, Groupe Foyer, Kemper Corporate Services, and Horizon Healthcare Services are a few of the many new customers who selected Workday for core financial management. Equally important, we had several customers go live on financial management in Q2, including Continental Casualty Company and Adventist HealthCare. As we have continued to push into the financials marketplace over the past several years, it's become very apparent that for many companies, the first push into the cloud is in the area of financial and operational planning. This market dynamic is the main reason we accelerated our path into planning with the acquisition of Adaptive Insights, which closed August 1st. With Adaptive Insights, we now have the ability to sell best-of-breed planning on a standalone basis or as part of a broad ERP suite.
Since the close, Adaptive Insights has been operating as a Workday business unit under the brand Adaptive Insights, a Workday company. Adaptive Insights CEO, and my good friend of 15 years, Tom Bogan, is reporting directly to me and has joined the executive committee of Workday. We are thrilled about the combination of Workday and Adaptive Insights, which will enable customers to better plan, execute, and analyze across the enterprise all in one system, the leading cloud platform to drive their financial and business transformations. The acquisition increases the power and reach of the combined companies who share a common employee-first and customer-centric approach to developing enterprise software. We have decided that our single planning solution moving forward will be the Adaptive Insights Business Planning Cloud.
This represents a huge opportunity for us to increase the speed to market on our long-term vision of company-wide integrated financial workforce and operational planning for all enterprises, large and small. With an improved value proposition for the office of the CFO, we strongly believe that over time, we will drive more sales for financials. We believe having Adaptive Insights as a single planning platform reduces the complexity for both customers and employees. We're committed to unifying Adaptive Insights with Workday, not bolting it on. This means the power of one will stay intact, ultimately equipping our customers with access to one source for data, one security model, one user experience, and of course, one Workday community that enables them to plan, execute, and analyze all in one system. Our investment in broadening our platform and extending our product capabilities is creating many levers to drive enduring long-term growth.
While human capital management is our most mature segment and has fueled much of our growth, penetration rates for cloud HCM remain low globally, HCM only represents approximately 25% of our total addressable market long term. We're in the early days of our journey as a company and remain focused on investing to drive customer success and to help transform the way our customers do business. We look forward to sharing more about our products and market opportunity next month at Workday Rising, our annual customer conference. The Financial Analyst Day takes place on October 2nd in Las Vegas, and we look forward to seeing many of you there. Now over to you, Robin.
Thanks, Aneel, and good afternoon, everyone. As Aneel discussed, we continue to see momentum in our business, driven by our differentiated technology and unique focus on customer success. In the second quarter, we delivered total revenue of $672 million, reflecting year-over-year growth of 28%. Our Q2 subscription revenue was $566 million, up 30% year-over-year. Our subscription revenue outperformance was driven by net new customer growth, as well as a record high for renewals achievement as a percent of the original contract value, a clear benefit of our consistently high levels of customer satisfaction. Our Q2 professional services revenue grew 17% to $106 million. Total revenue outside the U.S. was up 48% to $156 million, representing a record 23% of total revenue. Subscription revenue backlog was over $5.5 billion, growth of 26% year-over-year.
Consistent with prior quarters, approximately two-thirds of the subscription revenue backlog balance will be recognized over the next two years. Non-GAAP gross margins for the second quarter were down slightly to 74%, primarily as a result of a decline in our professional services margin. This normal seasonal decline was primarily due to the costs associated with our annual global partner conference, as well as the impact of our annual employee compensation cycle, which went into effect at the beginning of Q2. Our non-GAAP operating profit for the second quarter was $68 million, an operating margin of 10.1%. This includes the impact of $3 million of expenses related to the Adaptive Insights acquisition, which was not contemplated in our previous guidance. Our investment philosophy remains focused on growth and ensuring we deliver the best products to enable our customers to transform the way they do business.
We remain early in addressing our long-term opportunity with a majority of our products still in the beginning phases of their growth curves, you should continue to expect that we will reinvest any incremental top-line overperformance this year. Cash flow from operations was $58 million in Q2, led by stronger-than-expected collections in our seasonally lowest cash flow quarter. Our trailing 12-month operating cash flow was $512 million, up 36% year-over-year. Our trailing 12-month free cash flow was $338 million, also up 36% year-over-year. Note that in calculating our 12-month free cash flow, we've excluded $161 million related to our owned real estate projects. Moving to the balance sheet, total unearned revenue at the end of Q2 grew 21% year-over-year to just under $1.5 billion. Current unearned revenue was $1.4 billion, in line with our expectations of 25% year-over-year growth. Non-current unearned revenue was down 14% year-over-year.
During Q2, we completed the settlement of the convertible senior notes that became due in July. The face value of the notes was settled with $350 million in cash. We also issued approximately 1.5 million shares per the terms of the conversion provisions. The shares issued were offset completely by our exercise of the related hedge, as a result, the note settlement had no net impact on our share count. Our biggest investment continues to be in our people and in attracting top talent to Workday. During Q2, we successfully added and integrated over 500 net new employees, bringing our total workforce at the end of the quarter to over 9,100. We continue to execute very well operationally and finished a great first half of the year despite the difficult comps. Now let's turn to guidance.
Please note that our guidance incorporates the impact of transaction and integration costs, as well as the ongoing operations net of purchase accounting adjustments related to the Adaptive Insights acquisition, which closed on August 1st. Additionally, given current FX rates, our subscription revenue guidance includes a headwind of several million dollars in the second half. For subscription revenue, we're raising our full-year estimate to be in the range of $2.341 billion-$2.348 billion, or growth of 31%. This guidance includes an estimated contribution of $42 million from Adaptive Insights. We expect our Q3 subscription revenue to be $609 million-$611 million, or 31%-32% growth, inclusive of $18 million from Adaptive Insights. We expect professional services revenue to be approximately $424 million in fiscal 2019, of which approximately $9 million is from Adaptive Insights.
For Q3, we expect services revenue of $112 million, with $4 million coming from Adaptive Insights. We now expect our non-GAAP operating margin to be approximately 4% for Q3 and approximately 9% for the full year. This 300-basis point reduction from our previous full-year margin guidance is related solely to the Adaptive Insights acquisition. Approximately $40 million of this headwind comes from one-time transaction and integration costs, with the remaining coming from ongoing operations. The GAAP operating margin is expected to be lower than the non-GAAP margin by approximately 31 percentage points in Q3 and 27 percentage points for the full year. Our previous expectations of organic short-term unearned revenue growth in the low 20% for the third and fourth quarters this year is unchanged. Adding in Adaptive Insights, however, we now expect the growth in short-term unearned revenue could be up to 25% in Q3 and Q4.
We expect operating cash flow to be approximately $550 million for the year, reflecting the full impact from the Adaptive Insights acquisition. We still expect FY 2019 capital spend to be approximately $200 million for our development center project and an additional $200 million for all other CapEx. Finally, I'll close by thanking our amazing customers, partners, and employees for their continued support and hard work, which allowed us to deliver great results for the first half of the year. We are also thrilled to welcome the incredible Adaptive Insights team to Workday and are excited about what we will accomplish together in the second half and beyond. We look forward to seeing many of you at Workday Rising in October as we share more insights on our strategic product initiatives and long-term market opportunity. Operator, let's now begin the Q&A process.
If you would like to ask a question during this time, please press star, then the number 1 on your telephone keypad. Again, that's star 1 on your telephone keypad. Our first question comes from the line of Mr. Brad Zelnick from Credit Suisse. Sir, you may ask your question.
Hi, this is Kevin Ma on for Brad. Thanks for taking the question and congrats on the quarter. Can you give any update on how you're thinking about the go-to-market strategy with Adaptive and coordinating the salesforce with Workday's enterprise reps?
Sure. We're going to continue to sell Adaptive as a standalone best-of-breed planning product through the Adaptive salesforce, which will continue to grow both in their medium enterprise as well as our large enterprise business. You'll see them continue to focus on selling planning standalone. If it's inclusive of a larger ERP deal, either with financials or HR, then the Workday reps will take the lead with support from Adaptive, we're figuring out the compensation model just to make sure that everyone is acting in the right mode. It's really important for us to continue to leverage Adaptive's place as a best-of-breed solution, so it will be sold standalone, whether or not the customer is a Workday customer.
Got it. Thank you. Just as a quick follow-up, can you give any color on how much Adaptive contributed to subscription backlog for the quarter?
Adaptive is not in subscription backlog for the quarter since we closed that transaction the first day of Q3.
Operator, next question, please.
Our next question comes from the line of Mr. Justin Furby from William Blair. Sir, your line is open.
Thanks, guys, and congrats. I guess a couple questions for Aneel. Maybe the first one. In terms of subscription growth this quarter, it looked like it was more or less stable from Q1 at around 30%, and the last few quarters, you had some pretty notable deceleration there. I guess I'm just wondering if you feel like the business is nearing the floor in terms of organic growth over the medium term, and what do you think Adaptive does? You sort of called out the inorganic pieces, but when you look out over the medium term, what do you think it does to your organic growth in terms of planning and driving that business, but also driving financial deal? Thanks.
Yeah. In terms of subscription growth, I'd probably defer that question to Robin, but I think we've been pretty clear all along that the first half of the year had pretty challenging comps from last year. In the second half of the year, the comps are easier. In terms of Adaptive, what we recognized through the past few years of selling core financials, as soon as we introduced planning, we had a new entry into the sales cycle. The planning area was viewed currently as a good place to start in the transformation to the cloud and very strategic to the office of the CFO. What we found is that while we were making traction with our own development efforts, we were two years or three years behind where the market needed us to be.
With Adaptive, we very quickly get into the market with a leader defined by Gartner in the Magic Quadrant. Those will open more doors for us on the broader financial management suite. It's the double bonus of now being viewed as a leader in that space, as well as opening up the doors to the larger core financial management business, and so we're very excited about it. Also, the acceleration we see as a big potential for us is in large enterprise. That has historically not been a focus of the Adaptive sales organization. They are going to move into large enterprise, and of course, we have hundreds of large enterprise sales reps that will be able to introduce Adaptive into the large enterprise accounts.
Okay, got it. Maybe just one more on the HR service delivery market, it seems like that's an opportunity or a market starting to really inflect, and I'm just wondering if you guys plan to, at some point, enter that market directly or if it's really to leverage partners. Because it seems to me there's a pretty big opportunity within your install base there. Thanks.
For the time being, it's leveraging partners, but it's definitely one of the areas on our roadmap as we explore new areas of growth.
Okay, great. Thanks, guys.
Your next question comes from the line of Mr. Mark Murphy from J.P. Morgan. Mr. Murphy, you may ask your question.
Thank you. I'll add my congrats. Aneel, I was thinking back to 12 to 18 months ago, and you seem to be entering a pretty unusual period where there were many large enterprise HCM deals. It ended up including Walmart and Target and Dow Chemical and BP and many others. I think you had a single quarter where you closed 13 Fortune 500s. I think it was partly due to some of the competitors' products that were being sunsetted or end of life. What are you observing today in terms of the HCM replacement cycle, and when do you think is the next point in time where you would expect to see kind of an unusual cluster of the large enterprise deals coming together like that?
Well, the large enterprise deals are continuing to come, and they're coming to Workday, and I think we're getting far more than our fair share. I think this past quarter, we had eight Fortune 500 accounts that became Workday customers. It continues to be a very strong market, and it's the second quarter, which is not typically a Fortune 500 quarter. That typically is our fourth quarter. We don't really see anything changing that dramatically. I think if anything, what we're seeing are some of the multinational Fortune 500 accounts not based in the U.S. coming to market, and looking for a partner to help them move HR into the cloud and go through their HR transformation. I'd say most of the international markets are three or four years behind the U.S., and some of those markets are really beginning to pick up now.
Okay. Thank you, Aneel. As a quick follow-up for Robin, I just wanted to ask you, what are you observing today in terms of the typical subscription fees that are being generated in financials versus HCM? For instance, I mean, if you're comparing like-for-like size of organizations, if a company has 10,000 employees and you look at the ratio of the subscription fee for financials relative to HCM, what exactly are you observing there, and what do you think it would look like in the long run?
Yeah, Mark, the way our list price works is it's about a one-to-one ratio, and we're seeing very consistent discounting rates across both of those products. I don't know, Chano, is there anything you want to add on that front?
That's accurate. That's what we're seeing.
Thank you.
Our next question comes from the line of Mr. Keith Weiss from Morgan Stanley. Sir, you may ask your question.
Excellent. Thank you, guys, and thanks for taking the question, and nice quarter. Similar question to what Mark was asking, but on the other side of the business in terms of financials. One of the things that we noted in our recent CIO survey and in a couple of the recent CIO surveys is ERP refreshes and ERP investment is rising up the CIO priority list. I want to ask you if you're seeing that in your interactions with the customers. Are you seeing financials rise in priority? Then I have a follow-up.
Absolutely. I think the combination of core fins, procurement expenses, and planning altogether, we can be an ERP replacement today. It definitely seems to be the next area of focus from IT. It was CRM, then HR, IT, and I think finance is the next big one to tackle.
Got it.
It's been clear one of the reasons it hasn't taken off in the past is that the products, including ours, were just not ready to take over the operations of the truly large multinationals, but from a feature function perspective, we're confident that they are today. When they go off and do their analysis, they're comforted with the fact that, "Hey, I'm not actually giving up anything on the functionality side, and I'm making a huge leap forward on the technology side.
Got it. The follow-up question was on the mid-market opportunity. Any kind of changes that you make with your go-to-market or the mid-market focus with Adaptive, because I know they had a really big mid-market presence within their customer base. Does that become a new distribution avenue for financials to come into the mid-market for you guys, or the core financials?
We've had a very strong run in medium enterprise since about a year and a half ago. Chano really created hard and fast lines between large enterprise and medium enterprise all the way through the sales organization, all the way down to the rep level and all the way up to the senior sales executive level. I think that with Adaptive, our medium enterprise business lines up very nicely with their medium enterprise business, and I think we'll be able to take their product into our existing install base medium enterprise accounts and sell into other accounts together. The big benefit, though, is frankly taking their great product and moving it into the large enterprise market and our 2,200 large enterprise customers. Chano, you want to add anything?
No, I think you're right. We had a great financials quarter also in the mid-market. We commented on the customer growth of 60% year-over-year, that was tremendously strong, and particularly in that part of the market. We're very excited about with Adaptive extending the capabilities we have, particularly around financial planning and sales operation planning, where we've not been playing that much before. It's been more workforce planning. I think that would be a great offering, and we are coordinating and aligning in that mid-market. We just see extended and enhanced opportunity there, besides the one with large enterprise here in the U.S. and particularly in the rest of the world, where the Adaptive coverage is also, let's say, shorter than the footprint we have as a channel there.
Super helpful. Thank you so much.
The next question comes from the line of Kash Rangan from Merrill Lynch. You may ask your question.
Hi. Congratulations on showing the strong sequential billings acceleration. I think you guided to that, and you delivered. I'm also curious to get your thoughts on how to think about backlog growth rate. Certainly, we're seeing more seasonality on the backlog side. Sequentially, it did grow, but it has grown a little bit faster. I'm just wondering if the business is becoming more seasonal, therefore, the weight of backlog performance is going to be really shifted towards the second half. Maybe a quick follow-up. Aneel, how do you expect the Adaptive acquisition to catalyze the sales cycles of financials customers or potential prospects, and how they are likely to close on the broader GL opportunity, not just the planning aspect? Thank you so much.
Kash, on the backlog, we are seeing multiple dynamics there, including the seasonality that you've talked about. We also had very difficult comps the first half of last year, that impacted the backlog revenue growth. We saw some headwinds in Q2 from both duration and FX. As the renewal cycles also can move around, that'll impact as well. On a quarter-to-quarter basis, it could vary a little, but we do expect that on the longer term, it's going to be a good indicator of our growth long term.
On the second question, Kash, there's no question that we believe planning will accelerate some of the core financial business as well. I think the most important piece is that much like Workday, Adaptive was very focused on customer success. If they're able to get in the door and win even just the planning business, we'll get a shot at the HR business and the finance business down the road. It just gets us in the door, and once we get in the door, we're confident that we'll prove ourselves from a customer success perspective, and it's one of the reasons we were so drawn to Adaptive. They have the same exact focus on employees and the same exact focus on customer success, and I think it's just going to dramatically open up the market.
You go visit a customer, they're not ready to swap out their core accounting system, but they are ready to take on a planning system. Well, that's fine. We'll get in the door, and when they are ready to switch to core accounting, we'll be the best positioned, both from a product integration perspective and a relationship perspective.
Wonderful. Thank you so much. All the best.
The next question comes from the line of Mr. Brent Bracelin from KeyBanc Capital. Sir, you may ask your question.
Great. Thanks for taking the question here. I guess, Robynne, I wanted to follow up on the subscription backlog growth metrics. If I look at our analysis over last year, it looked like you doubled the number of Fortune 50 customers a year ago. I guess my specific question is, when do those compares start to ease? Is that really the April quarter of next year? Just trying to understand as we think about the growth metrics on subscription backlog has decelerated. I get the tough compares. It sounds like there's FX as well, when are we through the bulk of the tough compares there?
If you take out the very large deals, we're through the bulk of the tough compares right now. It was really the first half of last year where we had really strong re-acceleration of net new ACV. We do expect net new ACV growth acceleration in the back half of this year as the comps get a little more favorable for us. I think the wild card here is the large deals, the Fortune 500 and the Fortune deals, and when those come to market, which can make the results lumpy. Certainly, when they do come to market, we really like our odds to win them, and we've got great competitive win rates in that space, as Aneel talked about, they are a little hard to predict in terms of timing.
Great. Aneel, one for you here. As we think about eight Fortune 500 wins this quarter, one Fortune 500 cloud financial win, what's the pipeline activity? We continue to hear more around ERP refresh cycles and modernization projects. How does the pipeline on cloud financials in the Fortune 500 look for the second half?
Chano?
Well, we have a solid pipeline growth for both financials and our international business in the second half. From a mix perspective, really, the financials continues to grow as a percentage of the mix, although clearly we have given sustained growth in HCM, the mix shift is moving slowly. There are some large deals there in the second half. It's always difficult to predict exactly the timing if those deals are going to end up happening, in Q4, as we have expectations for during Q3 or Q4, or a couple of them may slip one or two quarters, given the timing basically of those discussions. We have good coverage and healthy pipeline for that financials opportunity in the second half.
Very helpful. That's all I had. Thanks.
Our next question comes from the line of Sir Alex Zukin from Piper Jaffray. Sir, you may ask your question.
Hey, guys. Thank you for taking my question, congrats. I guess maybe just a bigger picture question in terms of the Fortune 500 HCM deals that you expect this year versus next year versus last year, not just for you, but for the industry as a whole. Maybe with the positive economic backdrop and budget cycles, are you seeing in any way an acceleration of that cycle this year? Again, how should we think about the proportion of that activity over the course of this year and next year?
It's a good question. I'm not sure we see an acceleration of activity. I definitely think we're through the early adopter segment of companies moving to the cloud. I would hope that we have a shot at getting to 50% of the Fortune 500, and we're within distance of that over the next couple of years, if you look at the number that we're signing every quarter. I think actually the bigger phenomenon is that these Fortune 500 accounts, once they're live, are coming back and taking on more modules. We've shared this at past user conferences, we'll share it again, but for that first dollar spent on Core HR, it can be two or three dollars more in terms of add-on products, whether it's payroll or learning or recruiting time, now planning.
There's so many areas that once we get that customer into production, it's so important that we get them into production. They come back and buy more. That's probably the biggest phenomenon we've seen as these big companies have gone live, that our customer base sellbacks is much stronger than it was maybe two or three years ago.
Got it. That's helpful. Aneel, maybe just another follow-up on Adaptive. You mentioned in your prepared remarks that Adaptive will become your planning cloud solution. I'm curious, can you maybe drill down into what exactly you mean about, are you going to rewrite their product on your platform? Are you going to standardize on their platform to preserve that power of one? Maybe just drill in a little bit deeper on that. How long do you expect this process to take before you can really start making the meaningful sales?
Well, I think we'll make meaningful sales immediately. Just selling it was a thriving business before Workday, and hopefully we can have it do even better. There are a couple of things into making it our platform. Number one, Workday had its own planning product, Workday Planning. That was primarily focused on workforce planning. Our original take was that we would continue to build workforce planning, and Adaptive would focus on financial and operational planning. As we dug into it and understood the real breadth and power of the Adaptive platform, they're not that far away from workforce planning today. It made sense just to say, let's put all of our eggs in that one planning basket. We will be, over time, sunsetting the Workday workforce planning product and moving all those customers to the Adaptive planning platform.
In terms of the integration, I'll get in trouble with the development team, but I'll put a range on 12 to 18 months to completely have it unified, but you'll see it in steps. The first step will be very tight integration and making sure that the data models are in sync over time, user experience, and security. I think within 12 to 18 months, you will not be able to tell the difference that one product was built separately. The beauty of it is that it's not a transactional application. Planning is really built around a modeling engine. Workday did not have a modeling engine in its platform, so that's additive, and now it's just making sure that the data models, the metadata models, the security model, the user interface are all harmonized, and that's something that we've had good experience with in the past.
Great. Thank you, guys.
Our next question comes from the line of Kirk Materne from Evercore ISI. You may ask your question.
Thanks very much. Aneel, I was wondering if you could just talk about adoption of the financial management product by vertical. I know your strategy in the financial management world is a lot more industry-focused. I was just wondering if you'd just comment on the industries you're seeing good adoption, or maybe the ones that are either ahead or a little bit behind what you were thinking maybe at the start of this fiscal year. Thanks.
Sure. We do have a much more industry-focused approach to financials. Number one, because the financials products themselves require more industry capabilities than the HR products do. HR is pretty homogenous across different industries. With financials, we started out with E&G, education and government. We continue to do very well in that space. Many of the largest universities use Workday financials as well as Workday HR. That was followed on by healthcare, and we continue to land some of the largest healthcare transformations as they move their financials into the cloud. Technology continues to be a strong area for us, largely now on the back of 606. People having to go through the painful change of their rev rec. Within Workday, that's already built-in and easy to use. Other business services, professional services, those have all been good areas for us.
Financial services has been strong in pockets. Insurance has been one of our, I guess, strongest markets of moving financials to the cloud. Wall Street banks have been slower. If I were to say where I would hope we'd see more traction, it'd be in Wall Street banks. Wall Street banks were also later on the HR side due to the heavy regulation and just the amount of work they have to produce for regulators. I suspect that in the next year or two, you'll start seeing the big investment banks coming to market with financials for the cloud. I don't know, Chano, if I missed any.
I think you covered it pretty greatly. What I would say is when you look at the pipeline, particularly on our core financials verticals that have been there for longer, education and government and healthcare, you see that kind of 70% of the deals are kind of ERP deals, kind of having both HCM financials and the industry component as part of the mix of the pipeline. Clearly, our win ratios are stronger into the verticals that Aneel mentioned and those services and people focus than outside of our core verticals.
Great. Thanks very much.
Our next question comes from the line of Ross MacMillan from RBC Capital Markets. You may ask your question.
Well, thanks so much, and my congrats as well. Maybe two for Robin. Robin, just the commentary on the tough comps, I think from the HCM slate last year. Are you explicitly saying that we should look for the backlog growth to re-accelerate in the second half? That's question one. Question two, FX, you mentioned it, but you said several million, but I just wondered, are we getting to a point now where the international non-U.S. dollar denominated business is getting significant enough such that we should start to think about constant currency versus reported growth? And I wondered if there was any more color on that as you think about the back half. Thanks.
Sure, Ross. With regard to the backlog growth, and the tough comps. I wouldn't expect backlog growth re-acceleration because it's such a large number, right? $5.5 billion. The backlog has reached the law of large numbers there, where it would be really hard to re-accelerate growth. We do expect to see a re-acceleration of our net new ACV growth, but that likely won't lead to a re-acceleration of backlog growth. We do, though, expect the seasonal patterns of backlog growth to still hold going forward. Relatively flat Q2 to Q3, and then our most significant uptick in Q4. We still are watching the backlog number.
It's still a fairly recent metric for us, and now that our peers have started to adopt 606 and report this number, we're still beginning to evaluate the patterns and think about how we want to look at that and talk about it going forward. With regard to your second question on FX, the FX doesn't always impact us as much as some of our peers because we are functional U.S. dollar currency in most of our entities out of which we sell, which means once we contract, enter into a contract, then the FX rate gets locked once it's billed, and then we actually hedge it going forward.
The real FX impact is on new deals during the quarter and the year, whereby we may have gone into the year with an assumption of a British pound deal translating into a certain amount in USD, and that may fluctuate over time. Not as big of an impact for us as some of the other companies out there, but still something we're keeping an eye on.
Great. Thanks for the clarification.
Our next question comes from the line of Mr. Brian Schwartz from Oppenheimer. Sir, you may ask your question.
Yeah. Hi. Thanks for taking my question this afternoon. Aneel, I wanted to ask you how you're thinking about capitalizing on the opportunity in operational planning. The reason I ask is that if I recall Adaptive Insights, I think about 20% of their users are actually business users and are using it for operational planning. I think you mentioned Adaptive has a modern sales planning product that they just came to market. You're also talking a little bit more about ERP here on the call. Just wanted to ask you how you're thinking about investing and capitalizing on the operational planning positioning that Adaptive Insights already has in the market today. Thanks.
It was definitely one of the parts of their strategy that was very attractive to us. That was not the Workday planning strategy before Adaptive. We were pretty narrowly focused on financial planning and workforce planning. Adaptive had, several years ago, embarked on sales and operational planning as its next push after financial planning. We are only going to accelerate that with more development resources for them. And after that, they're going to focus on workforce planning so that we can retire our product, and who knows after that. There's lots of different directions. It's a really powerful planning platform built around a very powerful modeling engine. And with their new versions, they're able to scale to the largest companies in the world.
Maybe manufacturing and raw material and parts is not something that happens in the next two to three years, there's no reason it couldn't be part of the Adaptive platform long term.
Our next question comes from the line of Mr. Scott Berg from Needham. Sir, you may ask your question.
Hi, everyone. Congrats on a good quarter as well. I guess one quick one for you, Aneel, and a quick follow-up for Robynne. For you, Aneel, you'd mentioned that Target went live already, and knowing when that contract was roughly signed, it seems like your implementation cycles have actually become faster in HR. Can you talk about maybe impacts that you're seeing with getting better and improving those processes and how it might be speeding up maybe your sales cycles and customers' willingness to dive into something like financials?
I'm not sure if they've gotten faster. They're definitely more predictable. We've seen Fortune 500, even Fortune 50 companies, go live in 12 or 13 months. Target had a great team in place. They really focused on the implementation and got it done in a very quick time. We've seen that in the past with companies like Bank of America, with AstraZeneca. It can be done in that, I'd say, 11 to 13-month timeframe is best in class for a Fortune 50-type company. I would say that what's making it more predictable are the tools that we're delivering for the implementation side. We've had an ongoing development effort to streamline the inputting of data, to streamline the process configuration, where many of the functions are now automated.
We actually did these things for the medium enterprise to bring down the services costs, we're now able to leverage some of these tools in large enterprise as well. It's definitely a big area of focus. We've got some of our best people working on it based in Dublin to just make implementations faster and simpler.
Got it. Very helpful. Then the follow-up for Robynne. Robynne, you specifically called out improved renewals. I think you said record high renewals. I guess the question was that on a gross basis or a net basis? If a gross basis, maybe what is driving the improved renewals? I don't know if you can point to anything. If on a net basis, what are customers buying more of today than maybe a year ago?
Yeah. We've been reporting fairly consistently that on a dollar value basis, we've been over 100%, right? Last quarter was really just a very stellar quarter for renewals. I'm going to turn it over to Chano to comment here in just a minute, we actually have an increased focus on renewals and trying to sell more into that base and make sure that we're maximizing the renewals. That was an organizational shift that Chano affected at the beginning of this year. You want to comment on that, Chano?
Yeah. Our customer base is basically increasing. We made a change in the go-to-market that some of you have noticed, which is putting more focus in terms of our customers for our cross-selling and upselling efforts. That seems to be paying off if we look at basically at the pure data from the first half of this year. Clearly, we're just double down the efforts with engagement on those customers, making sure that we plan ahead of those renewal cycles properly. If anything, they come as expected or better than expected. That's what has happened, particularly in Q2, on a very highlight, I know positively. On top of that, clearly, we take those opportunities for an increased, basically, adoption of new products or SKUs, and that has come also on board very nicely within Q2.
To answer your question, it's more dollar to dollar compared to the initial contract in terms of performance.
Thank you. Helpful. Thank you.
We will take our final question from Mr. Pat Walravens from JMP Securities. Mr. Walravens, you may ask your question.
Oh, great. Thank you. I'll add my congratulations. I'm going to shift gears a little bit. Aneel, if you look at the $40 billion CRM market, under what circumstances would it make sense for Workday to offer sales, marketing, or customer support solutions?
I've said this really since we started the company, Marc Benioff and Salesforce have been great partners, and they've chosen not to enter our space, and we've chosen not to enter their space, largely because the partnership we have together, I think, benefits both companies. If that were ever to change, we might reconsider it. I don't see it changing, and they continue to be one of our best partners. It's nice having partners where you're not competing. It just changes the relationship. I don't see that as one of our future growth areas. There's so many other things for us to do. When I look at the world right now, 90% of our business comes out of HCM. Financials is growing at a nice clip. Prism Analytics, relatively new, growing at a very nice clip. Planning, relatively new.
Of course, the Workday Cloud Platform coming to market, and it's slowly coming to market. It's already in limited general availability, we can already see a lot of demand for that. We've got enough irons in the fire, so to speak, that will keep us busy for the next several years without even considering a different category.
Even, Aneel, you mentioned that HCM only represents 25% of our total addressable market.
Yeah.
I mean, when you look at the international markets, we're in so early stages with that extension over there that the opportunity even there is still super significant besides all the other areas and products you just mentioned. We see no problem in terms of shortage of market opportunity right now that we need to execute on.
Great. Thank you.
We now conclude this call. Thank you for joining us today. Have a great day. You may now disconnect.