Welcome to Workday's second quarter fiscal year 2020 earnings call. At this time, all participants are in a listen only mode. We will conduct a question and answer session towards the end of the call. With that, I would like to hand it over to Mike McGarvey, Vice President, Business Finance and Investor Relations.
Welcome to Workday's second quarter fiscal 2020 earnings conference call. On the call, we have Aneel Bhusri, our CEO, Robynne Sisco, our Co-President and CFO, Chano Fernandez, our Co-President, and Tom Bogan, our Executive Vice President of the Business Planning unit. Following Aneel and Robynne's prepared remarks, we will take questions. Our press release was issued after the close of market and is posted on our website where this call is being simultaneously webcast. Statements made on this call include forward-looking statements regarding our financial results, applications, new product offerings, customer demand, operations, and other matters. These statements are subject to risks, uncertainties, and assumptions.
Please refer to the press release and the risk factors and documents we file with the Securities and Exchange Commission, including our most recent quarterly report on Form 10-Q, for information on risks, uncertainties, and assumptions that may cause actual results to differ materially from those set forth in such statements. In addition, during today's call, we will discuss non-GAAP financial measures which we believe are useful as supplemental measures of Workday's performance. These non-GAAP measures should be considered in addition to, and not as a substitute for or in isolation from GAAP results. You can find additional disclosures regarding these non-GAAP measures, including reconciliations with comparable GAAP results in our earnings press release and on the investor relations page of our website. The webcast replay of this call will be available for the next 90 days on our company website under the investor relations link.
Also, the customers page of our website includes a list of selected customers and is updated monthly. Our third quarter quiet period begins on October 15th, 2019. Unless otherwise stated, all financial comparisons in this call will be to our results for the comparable period of our fiscal 2019. With that, let me hand it over to Aneel.
Thank you, Michael, and hello, everyone. Thank you for joining us today. I'm pleased to share the details of another very good quarter. In Q2, we continued our momentum as we partner with our customers to drive digital transformation across cloud finance and HR. Let me share some of the highlights, beginning with HCM. As of today, more than 40% of the Fortune 500 and approximately 50% of the Fortune 100 have selected Workday for their core HCM platform. As we continue to expand our efforts globally, 17% of the Global 2000 have also selected Workday for their core HR system of record. In the second quarter, some of the new customers we added included The Gap, Stanley Black & Decker, and Rockwell Automation in North America, ALDI Stores Limited in Europe, and Bunnings Group Limited in our Asia Pacific, Japan region.
Our continued success globally is a direct reflection of the value we place on live, happy, and referenceable customers. Notable go-lives in Q2 included Deutsche Bank, Home Depot, and PNC Bank. Our customer satisfaction rate remains amongst the highest in the enterprise cloud software industry, and the success of our customers is an incredibly important part of our enduring business longer term. Shifting to cloud financial management, we had another strong quarter with approximately 50% revenue growth. In Q2, we added a Fortune 100 insurance company, which was another in a growing trend of financials-first customers. In addition to this large new customer, we also added the City of Baltimore, Veolia UK, and the government of Singapore. These are just a few of the many new customers who selected Workday for our core financial management applications in Q2, bringing our total customer base for this product line to over 725.
Also, equally importantly, we had several customers go live on financial management in Q2, including H&R Block, Lowe's Corporation, and Shake Shack. In addition to the strong performance from our core financial application, we continue to see great opportunities with Adaptive Insights Business Planning Cloud as we officially lap the one-year anniversary of the acquisition. In Q2, Adaptive Insights added over 200 new planning first customers and over 45 new platform and upsell deals to new and existing Workday customers. We believe that with the depth and breadth of our cloud-based finance products, in combination with our industry-leading HCM suite, Workday Prism Analytics, and the Adaptive Insights Business Planning Cloud, we are delivering a global solution that is highly differentiated and critical for empowering business leaders to plan, execute, analyze, and extend all in one system and powered by machine learning.
We are continuing to invest in areas that leverage our strengths and open up new market opportunities. I now look to spend a few minutes talking about innovation. As you know, innovation is a core value and part of our DNA at Workday. First of all, I'm pleased to share that Fast Company recently named Workday as one of the 50 best workplaces for innovators. We are very proud of that distinction that even as we maintain our very fast pace of employee growth around the world, our company culture around innovation remains strong. We have a lot of product innovation as we look ahead to our upcoming Workday 33 release, and I'd like to mention just a few.
For HR, we continue to hear from our customers that addressing today's skills gap is critical as they look to better develop and reskill their workers and prepare their workforce for the future. We continue to leverage machine learning built into the core of Workday to broaden our Skills Cloud offering with two new features, Skills Miner and Skills Insights, to help customers better understand and manage skills across their organizations. In Financial Management, we're using machine learning to detect anomalies.
Anomalies will be flagged as they occur, affording users an opportunity to detect and correct potential reconciliation issues when they happen, rather than during the high-pressure month-end close. On the analytics front, we're making data insights available to all for both finance and HR, with data discovery boards for Workday Financial Management and Workday HCM, allowing users to quickly visualize data, detect patterns, and discover insights all within Workday. We look forward to sharing more about our product innovation, customer success, and market opportunity in October at Workday Rising, our annual customer conference. The Financial Analyst Day takes place on October 15th in Orlando, and we look forward to seeing many of you there. Now over to you, Robynne.
Thanks, Aneel, and good afternoon, everyone. We delivered solid second quarter results with total revenue of $888 million, reflecting year-over-year growth of 32%. Our subscription revenue was $757 million, up 34%, and professional services revenue came in at $131 million, up 23%. Revenue outside the U.S. was up 35% year-over-year to $211 million, representing 24% of total revenue. Subscription revenue backlog was $7.03 billion, growth of 27% year-over-year. Growth was driven by solid results across net new bookings, add-on business, and net retention, which was once again over 100%. Also impacting Q2 backlog growth was a duration headwind of approximately 1%. Subscription revenue backlog that will be recognized within the next 24 months was $4.77 billion, growth of 28%. Current unearned revenue was $1.80 billion in Q2, up 29% year-over-year, while total unearned revenue grew 27% to $1.89 billion.
Our non-GAAP operating income for the second quarter was $118 million, resulting in a non-GAAP operating margin of 13.2%. Margin overachievement was driven by a combination of top-line overperformance and the shifting of certain expenses from Q2 to the back half of the year. Operating cash flow in Q2 was $100 million. We continue to invest in our people and in attracting top talent to Workday. During Q2, we successfully added and integrated approximately 470 net new employees, bringing our total workforce at the end of the quarter to over 11,400. We continue to execute very well operationally and are pleased with our solid first half results. I'll now turn to guidance. Our focus remains centered on investing in our products and other areas of the business to support our long-term growth aspirations.
Based on our overperformance in Q2, keeping in mind we face very difficult second half comps from last year, we are providing Q3 and full year guidance as follows. For subscription revenue, we're raising our FY 2020 estimate to be in the range of $3.06 billion-$3.07 billion, 29% growth at the high end. We expect our Q3 subscription revenue to be $783 million-$785 million, 26% growth at the high end. We are raising our professional services revenue guidance to $520 million for fiscal 2020 as we continue to focus on driving the highest levels of customer success. For Q3, we expect professional services revenue of $135 million. For non-GAAP operating margins, we estimate Q3 to be approximately 10.5%, and we still anticipate 12.3% margins for the full year.
The GAAP operating margin is expected to be lower than the non-GAAP margin by approximately 28 percentage points in Q3 and for the full year. We still expect subscription revenue backlog growth in the low 20s in the second half, and there is no change to our FY 2020 operating cash flow guidance of $790 million. We continue to expect the full year capital outlay for our own real estate projects to be approximately $130 million, of which $95 million relates to the development center in Pleasanton. There is no change to our fiscal 2020 plan of $280 million for other capital investments to support our customer growth and continued business expansion. I'll close by thanking our amazing customers, partners, and employees for their continued support and hard work. We had a solid first half of the year and will continue to focus on our customers' success.
We look forward to seeing many of you at Workday Rising in October as we share more insights on our strategic product initiatives and long-term market opportunity. Operator, let's begin the Q&A process.
At this time, I'd like to inform everyone, in order to ask a question, press star one on your telephone keypad. To withdraw your question, press the pound key. We will pause for a moment to compile the Q&A roster. Your first question comes from Richard Davis from Canaccord.
Hey, thanks very much. I talked with an early user of your platform as a service, and they like it, and they said there's obviously a few little nits that they're working on and stuff like that. The thing they really liked the best was you're not kind of pigeonholing them into a specific database and things like that. I guess the main question is, at what point does this kind of become widely available? What are the gating issues that we need to address to kind of make this thing running full speed and fully available? Thanks.
Thanks for the question, Richard.
It's available today in what we call limited GA, which means it is actually widely available, but it's around a set of well-defined APIs in particular areas of the product. Going into next year, 2020, calendar year 2020, we expect to have the broader set of APIs available where we'll be in true general availability across all aspects of the product line.
Got it. Real quick follow-up on technology. One of the things that I was talking to someone at WakeMed, and they just said one of the big problems they have is all the credentialing that they do is all on paper, and you guys are a, I don't know, what you'd call, a system of record for people. Is there a way that you could digitize that stuff in a safe way so it's private and stuff like that? It's not just driver's license, but it's records and all this other stuff and all that. Are you guys working on that direction?
We actually introduced Workday Credentials, which is exactly what you described, at our Altitude conference just one month back, which is our professional services conference for both our professional services and our partners' professional services people. Jon Ruggiero actually wrote a blog, which you can see on our website, about Workday Credentials. You'll see a lot more about it at Workday Rising. It's a very exciting new area for us. It's been under development for 18 months, and it accomplishes exactly what you described, Richard.
Perfect. Thanks so much.
Your next question comes from Brent Bracelin from KeyBanc Capital Markets.
Good afternoon. One for Aneel and one for Robynne, if I could. Aneel, if you look at the international expansion strategy, you talked about, I think, having only, what, 17% penetration of the Global 2000. It looks like international revenue is less than 25% of the business. Can you just remind us where you're at relative to international expansion? What are your efforts there to really accelerate the footprint internationally? Thanks.
I'll take a crack at it, then I'll ask our president, Chano Fernandez, to weigh in as well. We're very focused on selling to large multinationals, as a result, we focus on the large multinational markets, U.K., France, Germany, in Europe, Japan, Korea. Those really have been the big markets outside the U.S., moving into Mexico. It really has followed sort of the G8, G10 countries. I would say at this point, we're pleased with the results. We've actually done quite well in the Asia Pac region and Australia, New Zealand as well. It's still early on, and it's a combination both of us going into those markets and those markets just coming online into moving into the cloud for HR and finance more aggressively. I'd say the market outside the U.S. is three or four years behind where we are in the U.S. today.
Anything you want to add, Chano?
I would like to highlight that, as Aneel is commenting, we are pleased with the progress and results in our international markets, remain very focused there. I think on top of our traditional large enterprise focus, we are really having and seeing great results and success in the medium enterprise since we took the same implementation and project methodology from the U.S. into markets like Germany, Nordics, France, and some others, and we're seeing great traction. Early days, and a lot of opportunity is still to be captured from us in the international markets. Great customer satisfaction so far, and great progress.
Helpful. One quick follow-up for Robyn. Just looking at the calculated billings growth, it looked like that peaked last year during Q3 at 48% year-over-year. How should we think about that compare? You're talking about, I think, 20% plus growth in the second half, but should we put consideration around our calculated billings growth assumptions for Q3 given that tough compare a year ago?
Yeah, we've got tough compares across all of our metrics in the back half of the year, so definitely keep that in mind. I would expect that our unearned growth rates would be largely in line with the subscription revenue backlog numbers that we gave you, so you can infer from that what billings would be.
Okay, great. Thank you. Helpful color.
Your next question comes from Mark Murphy from JPMorgan.
Yes, thank you. Aneel, just given all the headlines and crosscurrents that are out there, we have had a few software companies start to encounter some problems driven by Brexit or the trade situation. Looking at this in contrast, your results and guidance are showing real health, real consistency. Just curious if there is anything worth mentioning on the macro side in terms of business confidence or what you're hearing from other CEOs, whether they have any incremental concerns or not.
When I look at our pipeline across all the product lines, they're very healthy, so we're not seeing any impact on our pipelines. There's no question there's uncertainty in the air, and I think the CEOs you talk to, the closer they are to doing business in China, the more uncertainty they feel. I just think we're taking a wait-and-see and listen to our customers mode. We haven't seen any issues in the pipeline, but the way that it would materialize, I think, for most tech companies would be seeing things slow down yet, which we haven't, but I know there's a lot of uncertainty in the air, and we're trying to read the tea leaves the same way you are.
Okay. That makes sense. As well, Robyn, I wanted to just mention it's great to hear you're adding a Fortune 100 company as a financials customer. I'm just curious, what are you inferring from having an enterprise of that kind of scale? Moving forward with financials first, I think, is how you described it, because that's been so rare in the past. Just kind of wondering, is it a reflection of product maturity or enterprise readiness or something else?
Yeah, Mark, I think it's actually both of those things. We had mentioned a couple quarters ago that we were starting to see large financials first deals in our pipeline, which had been a change. We still see those. I would expect that those wins will be lumpy, as with all of our large deals, and that they'll kind of ebb and flow. I do think we're at a convergence point now where our product is ready and has been for a while, and now the market is ready up in that large enterprise space as well.
Thank you.
Your next question comes from Mark Moerdler from Bernstein Research.
Thank you very much. I appreciate. Congrats on the quarter. Two separate questions. First one is, are you seeing any change in the number of opportunities or the size of the opportunities entering the pipeline for financials? Trying to get a sense of how the early stage of that pipeline is starting to mature, and then a follow-up question.
I think, Mark, as we've been commenting, when I look at the pipelines for financials second half and beyond, we are pleased with what we have and what we'll be building both in the U.S. and the rest of the world. We're seeing more traction in a couple of verticals, very consistent with what we commented before. Those are mainly financial services and healthcare in the large opportunities. Yes, we see that it's moving up market, and yes, it's growing our financial pipeline faster, clearly than it's been on our core business lately.
Perfect. Excellent. Very helpful. I'm going to ask, given how good the quarter and clean the quarter was, I'm going to turn to something investors don't generally talk about, and that's the GAAP margins. Pro forma margins are improving. How should we think about when the GAAP margins will start to improve or turn positive? What are the factors that can drive it? Any color would be interesting.
Yeah. As you know, stock is a very important part of our compensation philosophy here at Workday.
Yeah.
We should continue to expect that we'll spend a good portion of our revenue, 28% now, but nothing declining in the near future going forward. As we reach towards the 2020 mid-20s non-GAAP revenue, that's when we would expect to start to look towards GAAP profitability.
Okay. Thank you. I appreciate it.
Your next question comes from Kirk Materne from Evercore ISI.
Thanks very much. Congrats on the quarter. I guess, Aneel, I was curious just about your thoughts on Adaptive a year after the acquisition, just maybe some thoughts on how it's done, I guess, relative to your expectations, which I know were high going into it. Maybe anything that's been surprising to you just on maybe a positive basis, whether it's helped stoke more conversations around the financial organization broadly. Just maybe a little bit more color on kind of how that's panned out relative to what you thought a year ago would be great.
Yeah. It's honestly been a great year. My co-founder, Dave Duffield, and I were actually at Adaptive Insights for an all-hands meeting there yesterday with Tom Bogan, the CEO and my good friend. All the key people are at the company. There's a lot of momentum. We've had a great first year. What I think we expected to happen was that the product would be a great fit upmarket with the Workday customer base, and it's played out that way. It's actually happened probably faster than either Tom or I would've imagined. We've had some really big wins like Airbus and AstraZeneca choosing the Adaptive product line.
I think the really positive piece is that the standalone Adaptive business has continued to be very healthy, independent of being attached to Workday. It really has worked out extremely well. I think it all starts with the most important thing, very similar cultures. We both care about our employees. We both care about our customers, high-integrity places. If there were five more Adaptives, we would probably look at making acquisitions like that. Unfortunately, they're few and far between. Really a phenomenal first year.
That's great. Maybe just one quick one for Robynne. Robynne, you mentioned more spending pushing into the second half of the year. Hiring seems strong. I guess this is just some one-off items that are maybe pushing a little bit in the second half versus expectations.
Yeah. We were slightly behind on hiring, but nothing that was very impactful and nothing that's going to jeopardize all the good work that we have planned this year. Most of the slippage was what I would call program spend, things like advertising and other types of program initiatives that just moved out of the quarter and are going to start a little later in the year.
Sounds good. Thanks very much.
Your next question comes from Alex Zukin from RBC.
Hey, guys. Thanks for taking my question. Yeah. Hey, guys. I just wanted to ask on, maybe first on Adaptive, are you starting to see, or maybe can you talk about the cadence of Adaptive leading to more kind of core Financials deals? I got a quick follow-up.
There's no question it's helped on the pipeline for financials. The key is, if you were to look at the CFO priorities, planning is way at the top of the list. Adaptive has a best-in-class planning product, both for finance and increasingly for workforce planning. It's a great entry point, and it broadens the conversation. If a customer is not quite ready for core financials, we're still okay with that. We'll get in the door with planning and can follow it up later. I think it broadens the appeal. There's just no question it broadens the appeal. I think Prism Analytics does that as well. Having that broader product footprint for the financials customer base has been really important for us.
Perfect. Maybe just one for Robyn. Is there any way to conceptually think about the impact of Adaptive on the subscription backlog numbers or how we should think about that going forward?
Yeah. When we bought them in Q3, we disclosed that we had inherited $140 million of Adaptive backlog, and so we got that benefit Q3 of last year, which obviously impacted the bookings number as well. It's very tough comp for us, starting in Q3 and into Q4.
Got it. Thank you.
Your next question comes from Keith Weiss, from Morgan Stanley.
Excellent. Thank you for taking the question, guys. Congratulations on a good quarter. You continue to make good progress adding new customers into the fold, and there's definitely more to go, particularly in international. I wanted to take the other side of that equation in terms of the progress in upselling into existing customers, maybe get an update on how that's going with the broader HCM portfolio and the ability to further penetrate into some of the existing customers.
Keith, Chano speaking. We are pleased on how that business is doing in terms of the attach ratios. I would say starting with selling financials back into our HR install base, and then clearly planning, pricing, recruitment, learning. I think most of our attach rates and our products are doing very well, which is great because as we said before, it's taking off pressure from a growth perspective from the core HCM. We usually have disclosed some of those attach rates and number on the Analyst Day around Workday Rising. Not sure what we will do this year. Stay tuned. Good progress.
I would just add, I think there it's been really good progress since Chano put a more dedicated focus on the customer base. We could also still do better. As we've embarked on a pricing study with one of the top consulting firms, it's very clear that we are still more geared towards net new from new logos than from our customer base, and that's probably different than the other cloud peers out there. It's an area of high interest for us.
Got it. That makes sense. Maybe a follow-up for Robyn. Given the uncertainty that Aneel is speaking to within the customer base, I understand it's not in your pipeline, but does that impact your forecasting methodology at all? In terms of the guidance you give, did you get any more conservative on any of the inputs that you guys use in putting out the back half of the year?
As you know, we've said all along that we're more back-end loaded this year than we have been in other years, so we've definitely taken that into account in our guide, and we've got a large pipeline, and we're focused on executing against that, and we're looking forward to updating you more next quarter.
Got it. Thank you.
Your next question comes from Kash Rangan from Bank of America Merrill Lynch.
Hi. Thank you very much. Congratulations, team, on a fantastic quarter. I wanted to ask a little bit about the core HCM product. Aneel, you mentioned that 40% of Fortune 500 have standardized on Workday, and then you also mentioned it's only 17% penetration of the Global 2000. In markets like this where the number one player generally tends to get dominant market share, are we still targeting that kind of market share that you have with the Fortune 500 on a global scale? Therefore, not to put words in your mouth, but how sustainable do you think is the growth rate for the core HCM product line, especially given this difference between penetration levels of the Global 2000 versus Fortune 500?
What does the company need to do in order to get to that equally dominant position on the global scale as you have with the Fortune 500? Thank you.
I'm not going to assign probabilities, Obviously aspirationally, we'd like to have the same market share in the Global 2000 that we do in the Fortune 500. By the way, we're at 40% of the Fortune 500. I expect that to continue to rise. There's still probably 200 accounts that have not made decisions yet. The Fortune 100 was the first group to make decisions, There we know we're also around 50% of the Fortune 100. For the rest, as long as we can continue to execute and take care of customers, I don't see why we can't have high penetration rates of the global Global 2000. It's incumbent on two things. Number one, continuing to expand globally and reaching those opportunities. They're not all in the countries we're in.
There are probably some opportunities that are in places that we're not yet selling to, so we have to factor that in. Number two, some of those markets, as we talked about earlier, are still very early on in their cloud migration, that's probably the most important focus for us is to be there as these companies begin to migrate off of their legacy systems. It's opportunities out there, it gives me confidence that the HR opportunity is continuing to be a long-term opportunity, there are so many modules that we can go back into these customers with, even modules we haven't even brought to market yet. Very confident it's a big enough market to continue to support our growth.
Wonderful. If you have a couple of words on replacement of legacy SaaS installations, is that still a tailwind for you guys as it was the case a couple of quarters back? That's it for me. Thank you.
Legacy SaaS, meaning either bolt-ons that we're replacing or core systems of record that failed in the cloud from.
Exactly, yep
one of our competitors.
Yes.
I think that will continue to be a trend for us and an opportunity for us. When you look at the Fortune 500, candidly, neither of our large competitors have real proof points over 100,000 employees or even over 50,000 employees that are in production. A huge part of our success has been not just winning the customer, but getting them into production and having them be happy. I think the stats are, we have approximately 50% of the Fortune 100 that are using Workday, 35% of or 35 of that 50 is already live. Right? That's a huge advantage, and when people have a failed project, the next thing they want to do is get the sure thing and make sure that it works, and that's where we hopefully come into play.
Wonderful. Thank you so much.
Your next question comes from Derrick Wood from Cowen and Company.
Thanks. First one, Aneel. You changed up some leadership and leadership structure in your international regions during the quarter. Could you just talk about the reasons for the changes or maybe just comment with the new leadership and structure, kind of what you're hoping to sharpen your focus on?
I'm going to turn over that to Chano.
Yeah. Derrick, international remains a very big focus for us within the sales organization. As we said, we're happy with the progress. We also said that there were a couple of countries where we had opportunities for better performance and to improve. As part of that process, we promoted someone within the company that has been with us for quite a few years. We're really, really excited about the opportunity ahead. Personally, I am.
Okay. Robyn, you mentioned last quarter, and I guess this quarter again, it's more of a back-end loaded quarter or back-end loaded year. You maintained the low 20% backlog growth for the second half. Can you just give us some color as to what you think around Q3 versus Q4, and whether it's more weighted towards higher growth in Q4? Any color there would be helpful.
Yeah, Derrick. It is more weighted towards Q4 than last year. We had a more even distribution, particularly when it comes to the large deals last year than we have this year, and we're seeing really back-end loaded into not just the second half, but into the fourth quarter. On top of that, we're facing really difficult comps from lapping the Adaptive acquisition.
Okay, thanks.
Your next question comes from Raimo Lenschow from Barclays.
Hey. Two quick questions. Congrats from me as well. Can I go back to Adaptive? Like, when you got it, Aneel, with more focus on SMB, but you kind of were convinced that the core technology was really good to scale it up. Can you talk a little bit about the progress you've made there? Just one word also then on the evolution of the partner channel. Thank you.
At the time of the acquisition of Adaptive, they had already been working on scaling the products and rewriting their modeling engine for the biggest companies in the world. It was not well known to the marketplace. They were not yet public, but the work was well underway, and we're very pleased with how that work has gone. A big chunk of it got delivered in the earlier part of this year. It continues. We now have the confidence to sell to companies like AstraZeneca and Airbus, two very, very large companies. The scaling efforts that was already underway has gone really well. They have a world-class, I should say we because it's we now, but we've got a world-class development team on the Adaptive front, and they continue to scale the system to the largest companies in the world. That was really it.
The other part of it was an investment in the sales side for large enterprise. It's a big cost. I think if Adaptive had gone public, that would have been a big investment for them. By becoming part of Workday, they were able to leverage our high-end enterprise sales organization immediately, and that's paid big dividends as well. On the evolution of the partner channel, we continue to have a broad base of strong partners. Of course, we've got all the big SIs. I think the two big trends in this last 12 months has been their embracing of the financial product line and their embracing of Adaptive.
Adaptive was historically not as close to some of the big SIs, and as the big SIs have learned more about the products, they've gotten very excited, and we expect that that set of partners are going to be very helpful to us in some of the larger situations that we're in competing for right now.
All right. Makes sense. Thank you.
Your next question comes from Mark Marcon from Baird.
Good afternoon. Let me add my congratulations. I was wondering, Aneel, if you could elaborate a little bit more with regards to the heightened focus in terms of driving attachment within the existing client base. Could you dimensionalize that in terms of the opportunity, and how long would that take to scale up? How quickly do you think that would be visible from the outside?
I think we'll do that for you at the user conference at Rising. We typically update that kind of thinking. It's hard to do in a short call, but we'll have that for you at the next analyst meeting.
Okay, great.
We've always been in the high 90s of customer satisfaction. When we come out with new modules, our customers on the margin tend to want to buy from us. There's more opportunity there. Rightfully so, the last three or four years have been focused on getting new accounts. Now we have a base that's closing in on 3,000 customers for HR and 700 for financials and over 4,000 for Adaptive. We now have a big install base, and we probably need to adjust our thinking a little bit about how to go back to that base more systematically. Not more systematically, probably with a bigger footprint on the sales side.
Great, then with regards to the guidance, typically the subscription revenue guidance has been conservative. I understand the year-over-year compare. Looking at it from a seasonal sequential perspective, it seems conservative. Is there anything that would drive that, just from a seasonal sequential perspective?
Well, yeah, we do have some seasonality in our subscription revenue, mostly between Q4 and Q1, and Q1 and Q2.
Sure
based on the number of days. We do get a tailwind in Q2, which then we don't get in Q3 and Q4 from that. We take a lot of things into account when we guide. We take into account overall sentiment. Aneel talked a little bit about what he was saying. The fact that this is a more back-end-loaded year than we've had in the past, obviously, is weighing on our guidance as well in terms of us having more to close now in this back half than we generally do halfway through the year. We're focused on execution, and as I said before, we'll update you as we get through the back half of the year.
Great. Congratulations again.
We will now take two more questions. Your next question comes from Karl Keirstead, Deutsche Bank.
Hi. Thanks, Robynne. Simple one for you. You had mentioned three months ago that on the cash flow side, 2Q would be quite limited. $100 million is a little bit more than limited. I trust what happened here is maybe some of the margin outperformance worked its way down to the cash flow line, or were there one or two other things that might have contributed to that overperformance? Thank you.
Yeah, Karl, that was definitely part of it. We also came out of the quarter with a stronger collections number than we had gone into the quarter thinking we would have. Obviously, Q2 is a seasonal low for us, and so it's a little hard to predict where we're going to land quarter by quarter, given we do a lot of our business at the end of the quarters, and invoices are due near the back half. Whether they pull in or slide out is really a bit of an unknown. We were pleased with our performance on the cash flow.
Got it. Okay. That was it for me. Thanks a lot.
We will take our final question from Pat Walravens from JMP Securities.
Oh, great. Thank you. Aneel, in our checks this quarter, we actually heard good things about Prism. I was wondering if you could tell us how that's going, and then maybe that would be an opportunity. Your longtime partner spent $16 billion to buy Tableau, so they clearly see some opportunity. Maybe you could work in your perspective just for the analytics space in general for companies like you and Salesforce.
Yeah, no. Prism has been a strong performer, continues to be a strong performer. We had another very good quarter with Prism. I think where you're going to see it go is more and more in the way of dashboards and usability that we highlighted in the prepared comments, and a set of applications that sit on top of Prism, people analytics being the first. You could see financial analytics, spend analytics, and this idea of package analytics is really resonating with our customers. It's a big part of what we're doing, and in many ways, it's the culmination of a lot of work to show when you have a strong transactional engine, the kind of deep analysis you can do with that data. It continues to chug along, and we only didn't mention it just because it's Q2.
When we get to the analyst meeting in a few months, we'll show you more detail about what's happening with Prism. It's very exciting.
All right, great. Thank you.
Very happy for Mark and Tableau. It's not competitive with Workday. We actually use Tableau in some situations internally. I think a lot of companies do. At the end of the day, people are using our analytics to really focus in on the data types that we drive, HR and financial data types and vice versa. It's probably a very good move for Mark, and it's a very good company that he acquired.
Great. Thank you for that perspective.
That concludes the Q2 Workday earnings call. Thank you for joining us today. Have a good night.