Morning, everyone. Welcome to the first day of the Bank of America Global Tech Conference. Delighted you could all make it. I see a lot of familiar faces here. Welcome again. Appreciate you all joining us today. I'm Wamsi Mohan, I cover IT hardware and supply chain for the bank. Today, I'm delighted to welcome Western Digital CFO, Kris Sennesael. We also have the Western Digital IR team. We have Ambrish and Amitesh sitting back here as well, if you have follow-up questions after the session's done. Kris, glad you could join us. I know you have a little bit of a quick spiel on your disclaimer to go through first, then we'll kick it off.
Yeah. Good morning, Wamsi, thanks for hosting us here at your conference. Before we start, I just want to remind everybody that today I will be making some forward-looking statements based on my current assumptions and expectations, including related to our product portfolio, business plans, performance, and future financial results. These forward-looking statements are subject to risk and uncertainties, please go look to our SEC filings, our Form 10-K, that provides more information on the risks and uncertainties that could cause actual results to differ materially from expectations. We will also be making some reference to non-GAAP financial measures, please go to our website where you can find a reconciliation between GAAP and non-GAAP.
All right.
Let's dive into it.
Great. That was read quickly, so I appreciate that. Kris, it's been a phenomenal year for you guys. I would say that the market is starting to look at HDDs somewhat differently. You're seeing that in your results. You're seeing that in the numbers. The question that we generally get is sustainability of this. Maybe to kick it off, I think for baseline HDD exabyte growth of 25%, it can be a little bit higher or lower, somewhere in that range. When you think about that growth rate at these levels, where now we're starting to ship materially more exabytes, we're talking about 1.5 ZB going to closer to two zettabytes, which is just an incredible amount of storage. What are some of the underpinnings that you're looking at that give you confidence around the fundamental premise of this growth in data?
Yeah, no, it's a great time to be at WD and be part of the storage environment that's part of the bigger AI data center build-out. Let's just go back a little bit. In February of 2025, just around about the time when the company separated their flash business and became a strategically focused hard disk drive company, the company did an analyst day. At that time, we were expecting the exabyte growth to be mid-teens. That was mostly driven by the cloud. The cloud, which is 8 billion people taking pictures, taking video, uploading that into the cloud, multiplying that through social media, as well as every company on the planet that stores all their data more and more into the cloud.
We also indicated at that time that there was a possibility for stronger growth if and when AI kicks in, and we didn't have really good visibility into that. A lot of things have happened since then. First of all, we've created a lot better visibility by deeper customer engagements. Having deep, ongoing conversations with all our customers, mostly the hyperscalers. That provided a lot better visibility to us, also longer-term, multi years out. As a result of that, in February of 2026, at our Innovation Day, we've indicated that we think exabyte growth is going to be in the mid-20s, call it around about 25% CAGR for the next three to five years.
Since then, we had further discussions with our customers. At our last earnings call, we've now indicated that we believe exabyte growth could be well above 25% CAGR for the next three to five years. What is that coming from? Well, first of all, the cloud continues to be a strong growth driver, just the traditional cloud. In addition, yes, we have seen AI kicking in. AI kicking in in multiple ways. First of all, it started by training. Vast amounts of data lakes were created to support the training of the Multi-Modal Large Language Models. I say Multi-Modal because it was not just only text-based, but also pictures, still pictures, and video. Massive amounts of data was being stored to create those large language models. By the way, that is not over.
The hyperscalers continue to train, retrain, relearn, create new data sets, to create the next generation of large language models. We've also started moving into inferencing. For us, in the beginning, it wasn't clear what is inferencing going to do for us. Now, as we see more and more inferencing, probably 2/3 of the compute power that's being installed is being used today for inferencing. We see a huge demand for data storage because all the data that's being generated while doing inferencing and the output of it, with much of the logic, how they got to the output, is all being stored. It's being stored, and that's the case for simple chatbot activity, but also more and more Agentic AI, where you have a lot more complex inferencing interactions, a lot more rich output, and all of that is getting stored.
That is not being stored, it's being fed back into the models for retraining and relearning as well. Last but not least, and that's just the beginning, it's Physical AI. Physical AI, think about autonomous cars, robotics, all the way to humanoids. What does those devices have in common? They have multiple cameras on it, and they constantly shoot video. All that video footage is being stored for training and upgrading and learning of the algorithms. There is actually not enough data or video footage that's being captured, so that now those companies use AI to create Synthetic Data to feed into their learning algorithms. The amount of data just keeps growing exponentially. Again, as we talk to our customers, we get more and more conviction about the +25% exabyte growth for the next three to five years.
Yeah. No, a lot of incredible drivers of data growth over here. Maybe you mentioned the visibility that you're getting from your customers. Can you talk a little bit about how is this different from what you've seen in the past in terms of visibility? How do we ensure that we're not getting ahead of ourselves in some way, that indeed we are shipping to demand and not shipping in excess of demand anywhere? That's generally how these cycles tend to get broken in some ways.
Sure
not that there are any signs of that at the moment, but, can you just talk about visibility, the type of contract structures, the things that you're looking at to ensure that we're shipping maybe even below demand levels, probably? If you can maybe elaborate on that.
Yeah. First of all, today our hard disk drive business is totally different than compared what it was three or five or 10 years ago, and the multiple cycles that we have gone through. It's not that long ago, three, five years ago, more than 50% of our business was still consumer and client PC. Fast-forward to today, 90% of our business is with the cloud, with the hyperscalers. That's a different business. That's a business where it's almost like a planned economy. Those guys, they think three, five, 10 years out and how much data centers, gigawatt compute power, but also exabyte or zettabytes of storage they have to build over the next three, five, 10 years. It's really a lot longer visibility, a lot more planned in advance, which takes out somewhat of the cyclicality. That is the big change.
90% of our revenue tied to hyperscalers. With those hyperscalers, they think ahead a long time, it's actually the customers that came to us who wanted to secure the supply. We were not the suppliers that were pushing Long-Term Agreements onto our customers. It was a collaboration. Customers who see that the demand is growing extremely strong. The supply is there, it's tight. It's a very tight environment. Customers wanted to secure supply, in a collaborative way. For them, it's important that they provide the visibility about the data centers they build, about their technology and product needs that they have, we did the same thing. We shared our capacity expansion plans, which we can talk more about that later. It's based on technology and product roadmap.
It's a very collaborative environment where you create a lot more visibility multiple years out. I'm not nervous about overbuilding or inventory builds. Everything what we ship today is getting deployed right away. I think there's multiple industry reports out there that indicate that demand is, at least today, is bigger than supply. Even in the next couple of years, many industry analysts expect that demand supply will continue to be very tight. Again, part because the demand growth is so strong.
Maybe to touch on that a little bit. You mentioned this multi-year visibility. These are customers who are planning out well in advance. Can you talk a little bit more about the specifics around that? For instance, if you have a hyperscale customer, do they talk about, "In the next one year, we want 100 exabytes. In the next following year, we want 100 exabytes." As you think about the planning for that, what is the variation or variability around these demand levels that you and your customers talk about on average, and then what about pricing? Those are obviously the two big variables that as you're managing the business, you're looking at how many exabytes and what you can charge for that. These Long-Term Agreements that you have, how does that play out across your entire set of customers?
Yeah. Today, in terms of variability, every time we talk to them, they seem to be asking for more.
Right.
That's the variability we see today. We changed our business model drastically. If you look at it three, five years ago, we were getting orders for shipment within current quarter, right?
Yes.
That is no longer the case. We've educated our customer base that it takes 52 weeks, end to end, to manufacture a hard disk drive. It takes nine months to produce the wafers that go into the heads, three months to put everything into the box and create a hard disk drive. End to end, it's 12 months. Our customers realize that, and now most of our larger hyperscalers and larger customers, they place their orders 52 weeks in advance. Right? We have pretty good visibility for the next 12 months or so. Again, some of those customers, they wanted to secure supply longer out, 2027, 2028, 2029. Some of them would love to sign LTAs all the way till 2032. For us, it's not important necessarily, the structure of the agreement. It's all about the visibility, right?
We and our customers, we want visibility about the exabytes, multiple years out. We also want to have some visibility about the pricing and the pricing environment. Now again, it's slightly different customer to customer, and there is some variability there. Again, the most important thing for me for the LTAs is the mutual increased visibility, predictability of the business.
Yeah. As you think about, we get this question often around pricing, right? If really demand is so much in excess of supply, then why is it that pricing has been very strong. Relative to history, we've seen dollars per terabyte decline 15%, 10%. Now, for the rest of the year, it's probably going to be a high single to maybe potentially higher than that. We're entering a new phase of pricing. When you look at other areas within the industry that have kind of become some type of bottleneck for, whether it's NAND or DRAM, and their pricing is going up, 100% quarter-on-quarter. Optical pricing is going up a lot. It feels like pricing potentially has the potential to go up a lot.
How do you manage that balance of visibility versus pricing and being able to capture some of the upside, which you are, but is there room to do more?
Yeah. We definitely, as WD, like a strategically-focused hard disk drive company, we play it differently than what you see in the memory, where you have multiple participants that sell into multiple end markets, and where you actually do have some spot pricing, right? Demand and supply is really dictating what the price are, and prices go up and prices go down all the time. That's not how we play it as WD in the hard disk drive business. We really want to create long-term value for our customers, for ourselves, and our shareholders, right? That means being very thoughtful in the short, medium, and long term. Our pricing, I would really say, is value-based, right? The more value we provide to our customers, the more we can charge to our customers because the more value it creates for our customers.
We do that, again, based on a technology and product transition, right? As we move to higher capacity drives and/or higher performance drives, that create more value for our customers. Customers are willing to pay for more value, right? We actually can charge a little bit more on a price per terabyte and still increase better Total Cost of Ownership for our customers, right? That's what we have been doing. If you look at in February of 2026, I indicated that I expect price on a price per terabyte to be mid to high single digits increase year-over-year for all four quarters. We announced our March results, and ASP per terabyte was up 9% on a year-over-year basis on a price per terabyte basis. Mid to high, we're definitely at the high end.
That really indicates that yes, the environment is very strong. We see it continue to be strong for multiple years, again, based on the fact that we have a technology and product roadmap that will continue to deliver more value over time as we move to higher capacity and higher performance drives.
One more question on pricing, which is when you think about the 90% of the bits that are going into the data center, there's probably 70% of that that's hyperscaler, and then 30% of that that's enterprise centric. These Long-Term Agreements that you're striking are generally with the hyperscaler capacities. The enterprise, you have more discretion in pricing, where the demand could be up or down a little bit more cyclical relative to the hyperscalers. Pricing could also have more upside. Is that the right way to think of it?
Yeah, absolutely. We have been raising prices as well in our consumer and client business, and we have been raising prices across the board, again, as we provide more value to all those customers. In certain areas, think about consumer and client, the ASP increases actually were above the company average. Yes, there's definitely opportunities there, and we're constantly testing the market, right? See what value can we extract for the value that we provide.
Yeah. You're in a completely different regime when you look at gross margins, right? Like in the sense of putting a historical lens on, it seems absurd at this point, because historically, the targets were in the low 30s and you're at the 50% gross margin levels. Incremental margins are even more impressive. Incremental gross margins can be 70-100% range. What is it about your roadmap that gives you confidence and comfort around very strong continued both gross margins and incremental gross margins?
Yeah. No gross margins. Last quarter, we entered the new ZIP code, right, starting with a five.
Yes. Congratulations.
Which is great. Again, to me, it starts with our technology and product roadmap, right? As we move to higher capacity drives and work on performance improvements, but especially move to higher capacity drives, that provides more value for our customers. As we provide more value for our customers, that translate in a better price per terabyte, right? That, again, despite a higher price per terabyte, you still, for our customers, creates more value. At the same time, moving to higher capacity drives lowers the cost per terabyte because it doesn't cost that much more to produce a 40-terabyte drive versus a 32-terabyte drive, right? It's all by increasing the areal density per platter, that gets you to the higher capacity drives. That results in a lower cost per terabyte. We have a roadmap in front of us for many years.
As you know, today, the highest capacity we ship is 32 terabytes. We are qualifying our next generation ePMR at 40 terabyte, as well, in parallel, we're qualifying our first-generation HAMR at 44 terabyte. We have a roadmap to drive that to 50, to 60, to 70, to 100, to 100-plus terabyte in not too far distance, right? Just a combination of that, again, will provide more value to our customers, allow us to increase price per terabyte, while at the same time reduce cost per terabyte, and that results in those, yeah, very nice incremental gross margins. The last couple of quarters, to your point, incremental gross margins was in the 70%-75% range, right? That's how we have moved the overall gross margins now in the low 50s. I think for many years, there is further improvement possible there.
Yeah. No, that's definitely exciting. Maybe, just to talk a little bit about the technology end of things, right? You mentioned areal density increases, effectively our hard drive capacity increases. As you think about your roadmap here, you have a dual roadmap with having both continued ePMR, but also HAMR, which we just spoke about. How do you think about, as you go over the next two, three years, the mix shifting between these, would you be standardizing on one over time? What does that timeframe look like?
Yeah. Let's start with that, right? Customers don't really care what the recording technology is. They don't care if it's ePMR or HAMR or CMR or UltraSMR, the two flavors of ePMR and the two flavors of HAMR. They want reliable, scalable, high performance exabytes of storage, right? That's the most important thing for our customers. Again, we have an industry-leading technology roadmap, right? Again, today, we're shipping 32 terabytes. We are in qualification with ePMR, with three customers that will ramp in the second half of calendar year 2026 in a pretty steep ramp. Again, ePMR is a known technology. Our customers have 10 years of experience with that technology. It comes in a CMR and an UltraSMR version. We and our customers can actually scale that very quickly. Again, that comes all the way up to 40 TB.
In parallel, we have been working for many years on our HAMR technology, great progress being made. We're in qualification with four customers right now, and we intend to ramp in the first half of calendar year 2027, initially, coming at up to 44-TB HAMR drives. We still believe that we can continue to drive further capacity improvements on ePMR, 50, maybe 60. Probably that's where ePMR recording technology. It's going to be hard to do more than that. You never know engineers. We have a lot of smart engineers. They always try to find more, that's the current understanding. That's why we need HAMR, right? HAMR for us is the path not only to get to 50, 60, but to get to 70, 100+. It's all, again, driven by areal density. That's the most important part, right? We want the industry-leading areal density.
Today, we're at 4 TB per platter, but we have a path to get that to 5, 6, 7, 10+. In addition to that, and that's a little bit unique to WD, we always look at the opportunity as well to add more platters per hard disk drive, right? Because there is economics. From 10 to 11 platters, which today we are at 11 platters, that gives you an additional cost advantage. If you can get it to 12 or 14 or more than 14, there is an additional benefit. But for sure, the most important one is driving that areal density from the 4 TB we have now to 10 and more than 10 TB in the future.
I know a lot of investors in the room are probably thinking about sustainability from a different standpoint, too. The CapEx levels that we're seeing from hyperscalers are advanced. Notwithstanding the Google announcement from yesterday. This commitment to go build more seems to be extremely strong at the moment. As we think about the next few years, if we enter into a domain where CapEx, let's say from hyperscalers, starts to plateau, how do you think about the business and managing the business in that scenario? How coupled should we be thinking is your growth to cloud CapEx directly? Because data is different than compute, and CapEx intensity could be different in different areas. How do you think about that?
Yeah.
If it plateaus, then how do you manage that?
Yeah. To me, there is a certain link. The more data centers are being built and the more compute power is being built, that results in more data being generated and the need for more data storage. There is somewhat of a link there. You look at the spend on hard disk drives by the hyperscalers is probably on or about, what, $30 billion or so out of their $700 billion of CapEx. It's relatively small. Having said that, sometimes I worry as well. Are they going to continue to spend $600 billion, $700 billion, maybe soon $1 trillion on mostly compute power and so on? What will happen if that starts to slow down? Again, there is a difference between compute and data storage. Compute power is being reused all the time. It takes, whatever, three seconds to generate a token.
You generate a token, the compute power is available again for another six seconds or 10 seconds of compute to generate something. That's not the case with storage. Storage keeps compounding. Every time you generate a token and you generate an output, that gets stored. The next six seconds that that compute power is being used to generate something, that gets stored. Every time you use compute power, you get more and more storage out of it. In my mind, even if the CapEx on compute and memory, which is really closely tied to the compute cycle there, slows down over time, who knows? That does not indicate to me that the spend on storage will slow down. It's decoupled.
As you think about managing that, there's an underlying assumption of this exabyte growth that sort of is also predicated somewhat loosely maybe on this growth in CapEx. If, let's say, that we were to see a change in the trajectory in the exabyte growth, what are the levers that you can use? The visibility, I think, that you're trying to establish in this pricing, sort of more deterministic pricing in some ways, all sort of feeds into that. As you think about a potential maybe deceleration in growth, the ways to manage that, what are some of the levers, sitting in your seat as CFO, you would take?
Yeah. We're definitely a lot more disciplined than compared to three, five, or 10 years ago on multiple factors. First of all, discipline from a pricing point of view. Again, we want to get paid based on value. It doesn't matter what the cost is of the product. It's based on value. Wherever you are in the cycle, you have to remain very disciplined on pricing. Second, of course, is on capacity. In the past, other industries have made the mistake. The demand is strong. You go spend $2 billion and add more capacity. We are not doing that. We, as WD, are not doing that. We are not spending CapEx dollars to support unit capacity expansion.
We do believe that we can support the strong demand growth, which I talked about it earlier, of +25% exabyte growth, through our technology and product roadmap by moving to higher capacity drives. That will require some CapEx because we need to invest in our head and media operation. Also, if we not only work on areal density, but on more platters per box, you need more heads, and you need better heads, and you need different media and better media, and maybe more media as well. We are not spending CapEx to add unit capacity. That, I think, sets us up really well. Again, I don't see it slowing down in the next 3-5 years based on the inputs I get from my customers. Every business on the planet is somewhat cyclical.
Although it's a secular growth business, but it will be somewhat cyclical. If things slow down or speed up, we will adjust that by working on our technology and product roadmap, and we are not adding unit capacity. That, I think, is a lot different compared to what happened three, five, or 10 years ago.
Yeah, I think of maybe an analogy, like I often get asked this question about, well, when the transition happened from 2D to 3D NAND, it brought a lot more bits on there, and that kind of killed it. Is HAMR going to bring a ton more capacity online? I guess the difference is you don't need to run at the same utilization rate of your fabs like the NAND does. You do have more flexibility in managing your output. Maybe to close, I know there's a lot to talk, it's already we're out of time. Maybe to close, Kris, would love to get your thoughts from your seat on you're generating tremendous amounts of cash. You've kind of gone through this liquidation of, well, or disposition of your stake in SanDisk. It's been amazingly great for you guys.
As you think about putting all of those things together, how should investors think about capital return, allocation of capital? What do you think we should look forward to when you're throwing off so much Free Cash Flow?
Yeah. First of all, the Free Cash Flow is extremely strong. We are approaching 30% Free Cash Flow margin, which is about $1 billion of cash per quarter. Very strong Free Cash Flow. Second, the balance sheet is clean and strong. At the end of last quarter, we were down to $1.6 billion of debt, and we have $2 billion of cash. We're actually in a positive net cash position. At the end of last quarter, I still had 1.7 million of SanDisk shares. Which we still are working on a monetization as well. Strong cash flow, strong and healthy balance sheet. What do we do with all the Free Cash Flow we generate? We return it back to the shareholder. Through a combination of our dividend program and share buyback program.
The dividend, we've already increased it twice, and we will, in the future, continue to increase it. The vast majority of the Free Cash Flow is being returned through the share buyback program, and there is no hesitation. I know we have seen a nice run in the stock. I do intrinsic value. I look at the intrinsic value of the company. I look three, five years out, based on my projected revenue growth, my gross and operating margin expansions, my strong Free Cash Flow that will continue to expand. There's no hesitation to return all the cash back through share buyback.
Excellent. Unfortunately, we have to end it over there. Kris, thank you so much. Really appreciate you being here.