Good morning. My name is Elisa, and I will be your conference operator today. At this time, I would like to welcome everyone to the Wix.com 2019 Second Quarter Financial Results Conference Call. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a question and answer session.
I will now hand it over to Maggie O'Donnell, Director of Investor Relations.
Good morning, everyone. Welcome to Wix's Q2 2019 earnings call. Joining me today to discuss our results are Avishai Abrahami, CEO and Co Founder Nir Zohar, President and COO and Lior Shemesh, CFO. During this call, we may make forward looking statements and these statements are based on current expectations and assumptions. Please consider the risk factors included in our press release and most recent Form 20 F that could cause our actual results to differ materially from these forward looking statements.
We do not undertake any obligation to update these forward looking statements. In addition, we will comment on non GAAP financial results. You can find all reconciliations between our GAAP and non GAAP results in our press release, presentation slides, shareholder update and our interactive analyst center on the Investor Relations section of our website investors. Wix.com. Now, I will hand it over to Avishai Abrahami, who is going to say a couple of quick words about the quarter.
Avishai?
Good morning, everyone. We had another great quarter at Wix. Both collection and revenues were above our guidance and we grew free cash flow by almost 30%. We continue to improve our overall offering and expand our reach into new markets and products. These results demonstrate the success we had have had this year.
A little more than a year ago at the Analyst Day, we talked about how COVID would expand our addressable market by attracting more professionals to Wix. Today, I'm happy to say that we clearly see this is happening. The professional segment on Wix is growing faster than ever before, not only growing, but we also see new kinds of professionals using Wix like developers and large agencies. COVID in the professional market are just a couple of initiatives that I believe will drive growth for us next year and in the future. And as you probably expect, we have more that we will announce next year.
I'm very excited for the second half of this year and for what is to come next year and beyond. Thank you for joining our call today. And now I'll return it back to Maggie.
Thank you.
Your first question today comes from Zachary Schwartzman with RBC Capital Markets. Please go ahead.
Great. Thank you. On the net sub additions, can you talk about those results and your new sub guidance for the year? Was this solely related to pricing? And why do you expect this to reaccelerate in 2020?
Hey, Zach. This is Leo. Sure. On February, we spoke about the overall evolution of our business and focus on maximizing the core lifetime value. And what happened this quarter is actually a continuation to that and I will try to explain.
In the last few years, our products have improved dramatically, and we have added many, many new products. For example, the many features within the ADI and the editor, a lot of more robust vertical applications, Ascend, third party apps and obviously much more functionality coming from the Corwin. So, what we've decided to do and that was back last year, we decided to increase the pricing to match those added product value. But we also increased pricing as part of the overall strategy to evolving our brand to the professional market, which we see a huge opportunity for us in the coming few years and we spoke about it a lot. So, actually, we had 2 phases.
The first one started back in August 2018, where we moved the connect domain and raised prices. And the second one was recently on May, when we raised prices again, obviously, after testing many months the results and how the impact on the overall value of the code. And that was the most recent price change. And obviously, it caused us to update the net sub edge guidance, but that was also expected. We understand that we lost along the way those premium subscription that usually choose the less priced packages.
By the way, we don't know exactly what will be the behavior in the future, the might join weeks or pay weeks in a later stage. But at the same time, we actually increased the value of the court and we provided a few drafts in order to show that. For example, the average collection per new sub was increased by 29% and the first half quarter collection by 9%. So that was actually anticipated. And but we believe that after this evolution that we went through in next year, we believe that net premiums will be accelerated again.
Great. Thanks for your question, Zach. Can we have the next question, please?
The next question comes from Deepak Mathivanan with Barclays. Please go ahead.
So the first one, I wanted to ask a little bit about the agency partner efforts. I wish I had talked about it briefly as well.
What were the expenses associated with this in the first half?
And then how What were the expenses associated with this in the first half? And then how are you thinking about the revenue expectations in your guide from these floors sort of in the back half of the year, trying to kind of understand the near term ROI of this program? And then a quick one on gross margin. It delivered by over 400 basis points as we kind of expected. Can you parse out the impact from customer experience build out, Google Suite and then potentially payments contribution during 2Q?
Thank you.
Yes. So with regard to the stuff about the agencies, I will start to say that most of it was already implemented. Obviously, the cost is according to track and we started we have a few more people to recruit, but most of the team out there and they are working. And we actually started to see them on the monetization of it already this quarter, and we anticipate that it will continue in the second half of the year. And that was part of the fact that we are beaten raised for the full year.
Obviously, we expect that the results of it will be much more significant in the coming 2 years, but everything is according to track. Actually, we have really, really good results coming from this team. With regard to the gross margin, so first of all, it's according to what we've expected. We had some savings this quarter, some one time savings, but the recruitment of the agents was according to the plan. So I expect that the yearly gross margin will be according to what we provided.
But again, we had some savings, which is also always a good surprise to have.
Okay. Thanks, Lior.
Thanks, Deepak. Can we have the next question, please?
The next question comes from Brent Thill with Jefferies. Please go ahead.
Thanks. Just back to the new premium subs. I think there's a concern that you're focusing more higher end and you're banning the low end and causing some concern that, that customer base may not be as attractive to you. I'm not sure that's correct, but I'm just curious if you could just comment about how you think about the shift to the high end, but also making sure you're taking care of the lower end entry level customers?
So, this is Abhishek. I think what you're seeing is the results of 2 different things. The first one, of course, is as the product became more evolved and more mature and adds functionality and advanced functionality like Ascend and Corvid, we have the potential of going toward, of course, a higher paying customer base and more sophisticated professionals. On the other hand, we made a decision last year to remove the cheaper package that we have and which was a connected domain. And we did that mostly because we felt that customers that got it didn't get the same kind of experience they were expecting from Wix.
And the result was that, overall, it kind of hurt our branding and the customer experience By having our brand on it and a lot of the functionality not available, it created the impression that the product is lacking. So, the result was that we said, okay, we might leave a tiny bit of the money on the table, but long term, it's very important for our brand. So, you're seeing both of those things happening almost at the same time, not exactly at the same time, right, because the first one actually happened last year. So and we are very happy with this change. As you can see, the changes actually increase our revenues per cohort, which is why we started to provide a graph that shows the cohort value themselves.
And we still had 2.5000000 free users every month and still nearly about 6,000,000 users this quarter. So, we feel that we address 95% or 97% of the market now. However, when we do it with a much better product and the result is that the future will be the branding effect of that for our customers and the customers' restrictions is much higher.
And just a quick follow-up on Corvid. You mentioned excitement. When you think about kind of exiting late stage beta to fully general availability, when are you still targeting the back half of this year?
While we reconnect. Pardon me, this is the operator. Thank you for your patience. We have reconnected with the speakers and we'll continue the conference. Brent, you may begin your question.
Thanks for having us back. Just on Corvid, I know you mentioned recently you were late stage beta. Are you still on track in the second half for GA and Corvid?
Sorry, I missed the first part of the question.
Just as it relates to Corvid, I think you mentioned that you were exiting you were in late stage data. Are you still on track for the second half
of the year to go generally available on Corvid?
Yes, I think so.
I do believe so. I think that the product is actually, as you can see from the results, right, 1,000,000 users and about 200,000 professionals that are really heavily engaged with the product. So I think we are in a very good place. It's a super sophisticated product. We expected better and testing to be very, very complex.
And we're happy to see that we're actually advancing a bit ahead of what we expected. In sector that's rarely happened.
Great. Thanks.
Great. Thanks for your question, Brent. And we apologize again for the interruption here. Can we have the next question, please?
The next question comes from Naved Khan with SunTrust. Please go ahead.
Yes. Hi, thanks a lot. I had a question on the expanded customer support. It seems like it's off to a good start. What kind of contribution should we be assuming from this effort this year?
I think for next year, you already talked about around 500 basis points or so. How should we think about 2019?
Naved, it's Nir. I'll let Lior jump into the contribution answer in a second. I want to say that generally, I think operationally, we are very happy with the progress here. We've reached the current headcount that we were interested in, and we also already see great results simply by the fact that we now managed to kind of deliver 20 fourseven, follow the sun customer service, which is something that we always wanted to do and it took us a while to get there. We are also seeing amazing results in terms of the SLA, how fast the call back goes back to a customer, which is now a matter of seconds.
So in that aspect, we're very happy. And then parallel to that, we are expanding our testing around the more innovative personalized customer service that we believe can have a great impact going into next year. And I'll let Lior talk more about the contribution.
Yes. Since we are still in our testing mode and try to understand what will be the best monetization for us to use there. So I didn't take it into consideration into this year guidance. Obviously, if that happened, it would be a great upside. Certainly, we are still in line with what we provided for next year.
Thank you.
Thanks, Naved. Can we have the next question please?
The next question comes from Ron Josey with JMP Securities. Please go ahead.
Great. Thanks for taking the question. I want to ask about 2 questions. I just want to ask about pricing first. And we see the strength in the U.
S. ACPS with the 29% growth this quarter. And with the U. S. Accounting for about 50% plus of the business and post all the pricing changes, I just wanted to understand when we might start seeing average quarterly collections per subscriber see that flow through.
We saw that maybe a little bit in 2Q. Wanted to get your thoughts on overall pricing increase, how we see that flow through the model for the rest of the year and into 2020? And then on sales and marketing, it continues to be a source of leverage here. Just wondering if your philosophy around sales and marketing is changing given the rise of Corvid, the focus on more, call it, S and M businesses, if you will, versus micro businesses and the launch of 20 fourseven support. And just wondering if there are new avenues or partnerships that you might explore, given you have all these new products?
And you also mentioned higher quality users. So one on pricing and 2 on just sales and marketing philosophy. Thank you.
Hey, Ron, this is Leo. So first of all, with regard to pricing and the average ARPU based on revenue. So the 29%, it's great, great results. And I think that it just emphasized that this evolution and the changes that we've made with the pricing actually working. Remember that when you calculate the ARPU based on revenue, you have 2 impacts that you need take into account.
The 29% is calculated on users and newcomers, while the ARPU is based on revenue, but also about all the historical cohorts and users that we have. So it will take a while until you actually see the impact of it, meaning that every quarter you will see improvement in the ARPU. And I assume that it will actually continue for several years because the fact is that you have all of the historical users there, but it will continue to increase slowly, but steady.
Hey, Ron, it's Nir. I'll take the second part of your question about sales and marketing. So I think generally, when you think about our marketing and our strategy, I would say it has not changed. If you remember, on our last Analyst Day about a year ago, Omar, our CMO, we spoke about his kind of a goal to become one of the top 100 brands in the globe. And we definitely think that we are we have a shot at the title, so to speak.
So I think that in that aspect, you haven't we're not changing the philosophy. We are exploring more avenues all the time, testing and experimenting with other sources of traffic, some of which are can be more relevant for more professional crowds, and that's definitely something that's really interesting to understand. I would say that the one area where you're doing in a kind of maybe a little bit of a different than the regular TRY perspective is our investment into the partners initiative, the one that we spoke about and we explained the investment as well as the buildup of of the team in New York. And there, obviously, we want to find the best way to work with these people in order to deliver value to them so they can deliver value for their own customers. And that's definitely something that we are strong believers is going to keep on expanding and have an impact on how we do sensor marketing, but it's not going to change the core philosophy.
It's going to be an add on to it.
Thanks, Nir. And any like recent updates around the partnerships or anything around there would be helpful? Thank you very much.
So I think we covered most of it in what we spoke about before. We have tens of thousands of partners already using Wix. I think that a large part of the success we're having there and it's very clear to us now that we are doing a much better job at talking to them and understanding their needs and helping them succeed achieve success is obviously Corvid. Clearly, I think that without Corvid, if you would try to do the same thing 2 years ago, we would be very limited in our ability to really help these guys be successful. And I think that's in large part why we're so excited about Corvid because it helps us expand our TAM significantly.
Great. Thanks, John. Thank you. Can we have the next question, please?
The next question comes from Jason Stein with Oppenheimer. Please go ahead.
Hey guys, how are you? I'm going to ask 2 questions. So now that you're targeting agencies with the 70 person team, how should we think about CAC to LTV for those clients? And just given that I would imagine it's a different calculation versus your typical SMB, the way you've historically measured marketing. And I think one of the things that's notable is marketing, I think, came in meaningfully less than I think the Street was expecting in the quarter.
So maybe just talk about that and how it ties to marketing? And then if you can give us some more color on gross adds versus churn for SMB following the price increase. I know you don't want to give specifics, but did you see greater movement in kind of one versus the other, meaning gross adds versus churn in the quarter? Thanks.
Hey, Jason, Nir here. I'll start with the first question and then I'll hand it over to Lior for the second part. So I would say that in terms at least currently in terms of the partners, it's over 2,000,000 registered users a month. We don't really at this point at least, we don't really need to go after them. They come to us.
And it's more about our ability to recognize them and understand their needs and then help them down the line to become very successful. I would assume that over time as we learn and we improve in it, then we'll monitor the data, we'll be able to have a better calculation of their additional value that they bring to the courts, which is obviously much higher than the regular DIY users that we absorb in. So actually on the side of the CAC, it's probably not really changing, at least not at this stage, but the value is going to be tremendously higher. Dror, do you want to take a second?
Yes. With regard to the growth in churn, so Jason, you know that we provide this information based on the quote and we also recently introduced the new KPI. We're talking about the quote value and obviously we see that it's increased. But I want to emphasize something that I'm happy that you asked it because as part of the evolution, we said that we changed the prices and increased prices. And it will be in a way on the account of some customers, but most of them obviously are low intern customers with the lower price packages that used to be previously.
So I do expect obviously that those customers traditionally came with a higher churn. So I obviously I expect medium and long term that we are going to see improvements over there. And we actually already started to see that, but I think that it will be more significant in the future. And that was also part of the reason why we see increase in the lifetime value of our core.
And just why marketing was lower maybe than people expected or
No. So marketing this quarter, by the way, it's in a way it was similar pattern to last year's. Q1 was significantly better than or stronger. And usually this is what's happened. It's the seasonality that Q1 is a very strong quarter.
So if you compare Q2 to Q1, obviously, there are differences. But nothing happened beside of that. Can see that by the way by the number of users that we managed to bring in. We are according to the same with the same TRY. So nothing changed there.
Great. Thanks, Jason. Can we have the next question please?
The next question comes from Yigal Aronian with Wedbush Securities. Please go ahead.
Hey, guys. Thanks for taking the question. So on the agency partners, you've noted having tens of thousands of agency partners. I think you've noted agency partners in the 1,000 previously as well. Can you help us understand how the pace of the ads has changed since you started the marketing effort, rolled out Corvid, kind of step into this a little bit more?
Are you is there any way to parse out how much of how much it contributed this quarter? How much you're expecting to get to contribute next year? And the key KPIs for us
to look for, for investors to
look for, ostensibly if agencies are driving multiple subs per agency and they're coming in with higher intent, that should translate to better conversion again over time and acceleration in sub growth. Is that the right way to think about it? And then real quickly on pricing, I just want to be clear, was this a planned 2 part price increase rollout? What did you see that made you confident to raise prices again? And how do you think about raising prices again in the future?
What's the right way to think about that?
Yes. So I will start with the first question about the agencies. We don't provide information about how many agencies and what is the addition, but obviously we've added many, many new agencies and we already start to see the contribution. Now bear in mind that and this is traditionally what's happened with our business, most of the impact you actually can see in the following years because even if you have an agency, we'll build a few thousands of premiums. Obviously, it's a smaller amount compared to the overall premiums that we have.
And therefore, you don't see much of an impact in the short term. But based on the first results, based on the initial results and based on the discussions in the engaged discussion that we have with those guys, I do expect it to be significantly higher in the next coming years. And we are very, very optimistic about it. Now with regard to the second question was about the price increase. So right now, I mean, look at any point of time, there is a test about price, about features and we always take decision based on those results.
So it's hard for me right now to commit if we not or if we will or not. But bear in mind that the last price increase was the most optimized one that we actually tested. So I don't anticipate any more significant price increase in the near future. But then again, it's hard to commit for the longer term because it really depends on the offering, it's based on the test that we are doing or we will do in the future. But again, for this for the short term, for this coming year, I don't anticipate any more significant price increase.
Great. Thanks, Ygal. Can we have the next question, please?
The next question comes from Nat Schindler with Bank of America Merrill Lynch. Please go ahead.
Yes. Hi, guys. Just a quick question. For the last several years, you have been growing fairly consistently fastest in the U. S, your most penetrated market.
Are there any particular dynamics of the U. S. That make it more amenable to your services and make it harder to and are there things about, let's say, Europe, a similar sized market and similar economics that make it difficult to penetrate? Additionally, as you move with Asia, which has also not been able to hold its own versus the U. S, Do you expect to see any significant change in that in how your geographic distribution is going to look as you've opened offices in Japan?
So this is Avish. I think that
a lot of
the reason that we've been growing in Absaar is the English speaking countries, right? I think that's the best definition because we had more resources dedicated to that. There's no real reason why we cannot expand to other countries. Obviously, the growth of economy and the size of small businesses, medium sized businesses and tiny businesses. As part of that, the company is a huge contributor to our success in growing there.
And the thing that we're doing in Japan is an example for how that we believe that by focusing more we can get much better results. We've shown that in the past by for example in South America. So I think that this would be an incredible test. We already do see very similar results inquiry in the Asia countries that we've been addressing. So hopefully, it will be as good as the U.
S. Or even better. But most of it is about focus, dedicated to reach assess, getting the right payment gateway, getting the right translated help, agent that speak that language, just open a Dublin office so we can get more people in the European that would be able to work in the European languages and supporting and translating content for our users. So this is pretty much a focus that we are more focused this year on that than ever before.
Thank you, Nat. Can we have the next question, please?
The next question comes from Lloyd Walmsley with Deutsche Bank. Please go ahead.
Thanks. I'm wondering on the payment side, you're now in a dozen countries. Can you give us a sense for just something like attach rate on new subscriptions or what kind of market share you're getting on payments for sites that are building in some sort of payments functionality or kind of volume you're processing? Anything to give us a sense for how this is launching and then how to think about 2020? And then just a follow-up on Corvid.
Can you give us any more clarity on the revenue model and how you guys as it moves out of beta, how you guys are going to be charging for it next year?
So hey, Lloyd, it's Lear. I'll take the first part about payment. So we don't want to start breaking out numbers here, but I can share that in terms of the attach rate, if you look at the new at our new users that need some form of payments to some kind of activity, whether it's stores or bookings or restaurants or anything, the vast majority are choosing Wix Payments, which we think is great and encouraging. And our goal is to both bring that number up as well as keep on expanding into more territories as time progresses. We are not
at the stage of breaking out volume GMV too early.
I have to say that GMV grows with the combination of adoption as well as the growth of the businesses themselves. And obviously, our goal is to both expand this product while talking to our users, understanding their needs and helping them solve issues and problems in order for them to be more successful and obviously contribute even higher contribute even more to the GMV to the Wickes business.
In regards to COVID, so I think that the colonization is from our perspective built into 2 parts. The first part, as we said in the Analyst Day, is the ability for us to extend our TAM beyond just do it yourself also to more of professionals and partners, right? This is a market that is probably 10x the market that we've been addressing in the past. And where revenues are also higher per sub. So we can see that COVID is doing that for us now.
With COVID, we're able to do all the initiatives we're doing in part put in bigger partners that we are now starting to accumulate. And I think that that's just by itself is a fantastic value that we get out of it and it's happening. The other side of it is that we do believe that COVID in essence can also provide a much more advanced packages that we can sell and much more expensive subscriptions. We believe that we'll be ready at some point next year to do that. We also believe that it will be mostly based on functionality and not on any other model.
So that will be meaning that there will be some additional function that will be available for somebody who is getting the higher paid packages. So that is currently our plan. But at this stage, I got to say, I'm really feeling happy about what we already do get from COVID today, which is the ability
of the
developers and much more sophisticated partners.
Thanks, Lloyd. Can we have the next question, please?
The next
On the customer support personnel, I think there was a description that the total headcount does not include the 3rd party companies that you're using for customer support. Can you just give us a sense how many of those customer support personnel are going to be on the Wix payroll versus hiring 3rd party indirect customer support people?
Yes. So right now, the model is to go through indirect. I'm talking only about the addition. It doesn't take into account, obviously, some of the support that we are establishing in Japan that would be direct or in Dublin is also direct. But most of the additions and we said that it's kind of low price areas and this one goes through our 3rd party and we already have engaged with a few 100.
We didn't expose the right amount of people, but basically we're talking about 100 that already started to work for weeks through our 3rd party.
All right, great. And then one follow-up just on CapEx. It popped up a few million this quarter. Is that just the Japan office or is there something increasing in terms of your investment to support Corvid or something else?
So actually, it's not Japan. It's actually some of the expansions that we did to our New York office specifically and Dublin. So that was something that we took into consideration. Obviously, every time that we expand the business and we establish a new operation. So it's mostly about that.
I do believe that in the second half, if we are going to meet the overall guidance that we provided, but that was the main reason for that.
Thank you.
Thanks. Thanks, Sterling. Can we have the next question, please?
The next question comes from Mark Grant with Goldman Sachs. Please go ahead.
Thanks. As we try and profile these agencies that are coming in as you keep bringing more and more on board through Corvid, I think we all appreciate the agency MJ example that you gave, which was very helpful. But can you give us a sense, is that agency indicative of the new agencies that are coming on board now? Or was that one that's been a paying subscriber for some time? And then additionally, can you give us a sense of what the annual contribution to collections is whether from Agency MJ specifically or an agency like it?
So I can answer the first part and Yaron can take the second part. But I think that this is kind of an average case. It's not the largest or one of the largest and it's definitely not the smallest. So and that's why we provided it. I would say somewhere in the median, the amount of the websites that AGCs can have.
Obviously, the value of that is you multiply the active subscriptions by the amount of the pretty much average ARPU in Wix. I think that's what you're going to get in terms of the contribution from one of those agencies. The biggest value of those agencies is that if in the past we would do marketing and acquire 1 user and that user will do 1 or 2 subscriptions, on average 1.4, if I remember. Then this time, we have something different, right, we do marketing, we get an agency and they do one, then they do another, then they do another and then they do another. Those are the customers that the agency have tend to be one that will consume the more expensive products than Wix.
And a lot of it is just because there is somebody to guide them on how to use those products, they will see things like Ascend being used more often. And so and of course, the support from our side is lower. So long term, and as Leo mentioned before, like we're subscription companies, those things tend to accumulate over time. It's not starting with a higher value. But long term, I think it will have a significant contribution to our efficiency as a company and to our customer satisfaction.
Yes. We don't break down the collection between agencies and other customers. It might make sense to do it in the future, but not right now. So I cannot provide any information about it.
Okay. Appreciate the color. Thank you.
Great. Thank you. Can we have the next question please?
The next question comes from Ken Wong with Guggenheim Securities. Please go ahead.
When we think about improved monetization this quarter, can you help rank the drivers of ARPU across price increase, attach and mix? And as we look ahead, does this dynamic change?
Sure. So in the last few quarters, most of the impacts, I'm talking about the ACPS, the average collection in the U. S. Because this is more relevant to the price increase. So obviously in the last few quarters that the price increase was one of the main reasons.
This quarter we started to see also increase coming from adoption of new products that we've launched like Payments, like Ascend and so on. You certainly I certainly expect to see a continuation of this increase, but that will be mainly from adoption of new products. Does that make sense?
Got it. Great. Thanks a lot guys.
Okay.
Thanks, Ken. Can we have the next question please?
The next question comes from Matt Pfau with William Blair. Please go ahead.
Hey, guys. Thanks for taking my questions. I wanted to ask a follow-up on ARPU. So the 29% increase in average collections per new U. S.
Subscription, How would that compare to the rest of the world? And is there anything such as pricing that's having an outsized impact in the U. S. Relative to your other geographies? So,
price changes that we've made was actually in the U. S. And naturally there is price differences because of what's happened to the currency in the last 3 years. So there is quite a big change. By the way, you can see that by some of it, by comparing the average or the ARPU based on revenue that you see in the graph, meaning the 171 compared to the 228.
So the 171 take into account all the regions, not just the U. S, but also it doesn't reflect the last price changes because it's based on revenue. Again, as I mentioned before, we will always in every point of time we do some kind of testing also outside of the U. S. But you can imagine that what fits for one country doesn't make sense to another country.
So what we are trying to do obviously is try to optimize the pricing for each and every one of the countries that we are working.
Great. Thanks guys.
Thank you, Matt. Thanks, Matt. I think we have time for just one more question.
Our last question comes from Nick Jones with Citi. Please go ahead.
Hi, thanks for taking the question. Just one on the relationship with agencies today. How are agencies using Wix? It seems like there's a lot of focus on Corvid, but there might be a use case to maybe use some of the easier to use products on Wix. If the agency's focus is just to get a site up quickly and then maybe deploy Wix's SEO is.
So is there any color you can give about how agencies are using the platform today? Is it really Corvid focused or is it more of a holistic platform to maybe replace some of the tech they're using?
So, obvious thank you for the question. And obviously, not all the projects that as you said, not all the projects are using COVID, right? Those will be only for the more sophisticated projects. But when we approach it, NGC approaches us, right? And they want to validate if they can do more for their project with Wix, COVID becomes very important.
I would estimate and this is my estimation from talking and not the statistic that is that we did that probably about 25% of the project they are doing actually use COVID. And so 75% would probably not. And the thing is that most agencies prefer to work with 1 platform, obviously, one training set for the customers. And then we provide a lot of benefits also for those 75%, like for example security. If you have WordPress, you need to do to work insanely hard in order to maintain the sites to be secure with Wix, this is automatic, right?
That's just one example in one end. They'll be able to change stuff. And again, we've all perceived mostly need a developer with which any designer can do that. So we provide a lot of value there. But if a regular agency would find that for a lot of their projects they need to go to different platform, it will make them it's harder for them to pick Wix.
Together with COVID, we pretty much removed that from the equation because now everything you can do in Wix and COVID is actually much easier than the other development platforms. So you can do it faster and more stable and more secure now on Wix than on WordPress, Drupal or any of the other platforms. So I think this is pretty much how to use it. And they will build anything from simple landing page, which of course doesn't don't use COVID to super sophisticated portals, which of course are mostly based on COVID. Thanks.
Thanks, Nick, and thanks everyone for joining today. Have a good day.
The conference is now concluded. Thank you for attending today's presentation. You may now disconnect.