Good morning. My name is Carmen, I will be your conference operator today. At this time, I would like to welcome everyone to the Waste Management fourth quarter and full year 2012 earnings conference call. All lines have been placed on mute to prevent any background noise. After the speaker's remarks, there will be a question and answer session. If you would like to ask a question during this time, simply press star, then the number one on your telephone keypad. If you would like to withdraw your question, press the pound key. I would now like to turn the conference over to Ed Egl, Director of Investor Relations. Please go ahead, sir.
Thank you, Carmen. Good morning, everyone, Thank you for joining us for our fourth quarter 2012 earnings conference call. With me this morning are David Steiner, President and Chief Executive Officer, Jim Fish, Executive Vice President and Chief Financial Officer, and Jim Trevathan, Executive Vice President and Chief Operating Officer. David will start things off with a summary of the financial results for the quarter and an overview of our plans for 2013. Jim will cover our revenue growth, including price and volume trends, operating costs, and the financial statements. We will conclude with questions and answers. During our statements, any comparisons, unless otherwise stated, will be with the fourth quarter of 2011.
Before we get started, let me remind you that in addition to our earnings press release that was issued this morning, we have filed a Form 8-K that includes the earnings press release as Exhibit 99.1 and is available on our website at www.wm.com. The Form 8-K, the press release, and the schedules to the press release include important information that you should refer to. During the call, you will hear certain forward-looking statements, including our outlook for 2013, which are based on current expectations, projections, estimates, opinions, or beliefs about future periods. Such statements are subject to risks and uncertainties that could cause actual results to differ materially. Some of those risks and uncertainties are detailed in today's press release and in our filings with the Securities and Exchange Commission, including our most recent Form 10-K.
Additionally, during the call, David and Jim will discuss our earnings per diluted share, which they may refer to as EPS or earnings per share on an as-adjusted basis. Our EPS and net income, as well as income from operations, excluding depreciation and amortization, operating expenses, SG&A expenses, and expenses as a % of revenue have been adjusted to exclude items detailed in our earnings press release that management believes do not reflect our fundamental business performance or are not indicative of our results of operation. These measures, in addition to free cash flow, are non-GAAP measures. Please refer to the earnings press release footnote and schedules attached thereto, together with Item 2.02 of the Form 8-K filed today, both of which can be found on the company's website at www.wm.com, for reconciliations to the most comparable GAAP measure and additional information about our use of non-GAAP measures.
David and Jim will also discuss our results in the areas of internal revenue growth from yield and internal revenue growth from volume. Unless otherwise stated, please note that any reference to yield or volume results are more specifically referring to internal revenue growth from yield or volume. This call is being recorded and will be available 24 hours a day, beginning at approximately 1:00 P.M. Eastern time today until 5:00 P.M. Eastern time on March 1st. To hear a replay of this call over the internet, access Waste Management's website at www.wm.com. To hear a telephonic replay of the call, dial 855-859-2056 and enter reservation code 88156298. Time-sensitive information provided during today's call, which is occurring on February 14th, 2013, may no longer be accurate at the time of a replay.
Any redistribution, retransmission, or rebroadcast of this call in any form without the express written consent of Waste Management is prohibited. Now I'll turn the call over to Waste Management's President and Chief Executive Officer, David Steiner.
Thanks, Ed, and good morning from Houston. Before we talk about the specifics of the quarter, we wanted to look back at the full year 2012 and give a short overview of 2013. When we look at our business performance, we can divide it into three areas, traditional solid waste operations, our recycling operations, and our waste-to-energy business. Our traditional solid waste business performed about as we expected in 2012, with margins improving, adjusted yield of 1%, and volumes slightly positive. We expect each of those metrics to further improve in 2013, and we expect to take significant costs out of the business as a result of our restructuring, our productivity initiatives, and our back-office consolidations. I'm very optimistic about our traditional business. We expect to see about 7%-10% growth in earnings in our traditional business, driven by pricing, cost controls, and volume improvements.
The expected growth in earnings would have been much higher, about 15%, but for the expected increase in accruals for bonuses and long-term incentives in 2013, which was much lower in 2012. Our traditional solid waste business is very well positioned to perform in 2013. On the recycling front, commodity prices had a dramatic impact on 2012 earnings. 2012 saw significant declines in commodity prices, driving a $0.17 decline in earnings. Despite these results, we continue to believe that our future depends on diversion technologies because our customers are increasingly demanding that we provide those services. Consequently, we will continue to invest in diversion assets, as evidenced by our recent acquisition of Greenstar, which will add about one and a half million tons of sorted and brokered recycling commodities to our business. This acquisition is integral to our strategy of extracting more value from the waste stream.
It aligns with our customers' sustainability goals, and it differentiates Waste Management from other competitors. For 2013, we expect that Greenstar will have a negligible effect on earnings because we agreed to pay certain post-closing expenses in return for a dollar for dollar reduction of the purchase price. After we complete the integration, which should occur by the end of 2013, and assuming five-year average commodity prices, we would expect to receive from Greenstar about $30 million in annualized income from operations, excluding depreciation and amortization. With Greenstar added to our business, a $10 movement in commodity prices would have about a $30 million to $40 million effect on earnings. We're very well positioned if commodity prices increase. As we have with our existing recycling business, we'll also work to negotiate recycling contracts on new volumes that provide protection if commodity prices decline.
For 2013, we've built our plans using commodity prices that average about $100 per ton based upon the mix of commodities in our single-stream facilities. In that case, our overall recycling business will be down approximately $0.02 in 2013 compared to 2012. In January, the blended rate at our recycling facilities is approximately $93 per ton. Some of you may remember the phase of our collection pricing programs that we called our Business Improvement Plan or BIP. BIP basically identified our underwater collection customers and implemented large price increases to bring those customers up to an acceptable level of profitability. Most of the customers, about 80%, accepted the price increases, which were in the 15%-25% range. The good news was that those customers that left were unprofitable, it didn't affect our profitability.
Given where commodity prices have been over the last year and the increasing complexity and contamination levels of materials received, it's time for us to do something similar with our recycling customers. As contracts come due, we will likely need to implement double-digit price increases on some customers to return them to profitability. As for our waste-to-energy business, in 2012, our operations had a negative impact of $0.08 to our earnings per share. Natural gas and electricity prices remain low. In addition, some of our long-term waste disposal and electricity contracts are expiring, we'd expect them to be rebid at lower prices. The biggest impact to our waste-to-energy business will come from our South Florida plants, where long-term disposal contracts are being rebid at rates as much as $15 per ton or 26% lower than current rates.
After the South Florida reset, we'll only have about 10% of our long-term disposal and 5% of our long-term power contracts expiring in the next two years. Overall, we expect our waste-to-energy business to have a negative $0.02 impact on 2013 earnings. There should not be significant variability in the earnings related to commodity prices, as we have about 68% of the electricity pricing for the portfolio locked in for 2013. Returning to our solid waste operations, we continue to see positive signs through January. Yield for collection and disposal was the highest all year in the fourth quarter of 2012, we continued to see improved MSW volumes, which should help landfill pricing. We fully expect both price and volume metrics to improve in 2013, our January results reflect that.
Of course, one month does not make a trend, we've set the plans and incentives in place to drive yield above 1% and moving toward 1.5% in 2013. We expect the full year 2013 volumes to be 0.5% to 1% positive compared with 2012. Turning to free cash flow. In 2012, we generated about $829 million of free cash flow. We saw a significant drag on free cash flow from our recycling operations, cash taxes, and working capital. In 2013, we expect to grow free cash flow by 33%-45%, to $1.1 billion-$1.2 billion, without the benefit of any divestitures. How will we accomplish our $1.1 billion-$1.2 billion goal for free cash flow in 2013? First, we forecast cash from operations to increase about $100 million.
We should also get about $120 million benefit from working capital, primarily as a result of reduced bonuses for 2012 that would normally be paid in 2013. Finally, we will manage our capital expenditures in line with our free cash flow goal. We expect to spend about $1.3 billion-$1.4 billion in capital expenditures in 2013, which should allow us to continue to move to a natural gas fleet and invest in our business while achieving our $1.1 billion-$1.2 billion free cash flow goal. We will not spend our full 2013 capital budget until we know we can reach our goal. We generally spend about $1 billion in capital expenditures to meet our landfill fleet and container needs. With the increase in our purchases of natural gas vehicles, we'll certainly spend that level of capital in 2013.
Additional capital is spent on growth projects such as landfill gas to energy projects, recycling plants, transfer stations, and new contracts. We fully expect to spend capital on these types of projects in 2013, we will better monitor the pace of spending to remain on track to meet our free cash flow expectations. In other words, we will aggressively manage our capital spending to achieve both our ROIC and our cash flow goals. If the economy is not as strong as we expect, or if commodity prices slide in 2013 like they did in 2012, we will manage our capital expenditures accordingly to meet our free cash flow goal. We expect to achieve our cash flow goal without any benefit from divestitures. Any divestitures would obviously create additional free cash flow.
We do expect to have some divestitures in 2013 and 2014, we did not build our targets assuming they'll happen. If they do happen, that would be great and would give us more of an opportunity to pay down debt, return more cash to our shareholders, or invest in our business. As an example of the types of asset divestitures that might add to free cash flow, in the past few years, we've spent cash on growth projects and other areas outside of our traditional solid waste business. We believe these investments have positioned us well to meet the changing needs of our customers. In the next two years, we expect to reduce the number of investments and harvest or monetize some of our investments through sale or public offerings. I expect the cash proceeds we realize from those investments should exceed any amounts that we invest.
In addition, we've also invested in a number of hydrocarbon assets that we estimate have a value in excess of $200 million. As you know, we looked to monetize those investments in 2012, but the markets were not receptive. We continue to look for opportunities to monetize these assets, but we will not sell at depressed prices. Again, I would expect these assets to be net cash positive over the next few years. Turning now to our earnings guidance, you can see that we're forecasting modest EPS growth in 2013, between 3% and 6%, but very strong free cash flow growth of between 33% and 45%. I previously discussed how we'll grow cash flow at such a significant pace.
Projected earnings growth is being impacted by about $120 million of compensation headwinds from accruals that we expect in 2013, assuming target payout of our annual and long-term incentive plans, compared to a significantly lower incentive compensation expense in 2012. We do not expect to have those headwinds in 2014, we expect our 2014 earnings growth to get back to the 8%-12% growth that is our goal in a more normalized economic and commodity environment. Of course, if commodity prices rebound, we're in a great position to benefit from such a rebound. In summary, when we look at 2013 and beyond, we expect to get back to strong and steady free cash flow at about $1.2 billion per year and growing over time.
We're confident that we can move towards that goal in 2013 while still growing our company and without any help, and in fact, assuming some headwinds from our recycling and our waste-to-energy businesses. When commodity prices rebound and when the price resets are done at our waste-to-energy operations, those areas should contribute to cash flow growth, along with our continued focus on pricing and cost controls. Additionally, we believe that we can manage capital expenditures over the next few years to achieve our free cash flow targets while continuing to invest in our core business, including our natural gas fleet and diversion technologies. Finally, as we monetize some of our past investments, we'll have further opportunities to produce free cash that we can use to pay down debt, return to our shareholders, or invest in our business. That lays out our 2013 plan.
We're going to return to those things that drove profitability from 2005 to 2007, pricing and cost controls, while continuing to invest in our future. We're confident that we can achieve our goals in a low growth economy with current commodity prices. Over time, we expect the commodity prices in a recovering economy should return us to growing free cash flow and to 8%-12% annual earnings growth. I'll now turn the call over to Jim to discuss our fourth quarter results and our 2013 outlook in more detail.
Thank you, David. I'm going to review the results of the fourth quarter and expectations for 2013. I will start with a review of the fourth quarter yield and volume. I will then go into the key drivers of expense and cash flow. Revenue for the fourth quarter increased by $28 million, or 0.8%, from the prior year period. Our revenue improvement was driven by year-over-year increases in both yield and acquisitions. We also continued to see improving volume trends in many areas of the business. The growth was muted by a decline in recycled commodity prices. Yield on our collection and disposal operations was 0.9% in the fourth quarter and 0.8% in the full year. Adjusted for the change in pricing at our waste-to-energy plant in South Florida, our yield growth for the fourth quarter to our 2012 was 1.1% and was 1% for the full year.
This is the second consecutive quarter of sequential yield growth and demonstrates our commitment to yield management. Pricing efforts that we implemented during 2012 accelerated in the second half of the year. We've continued to see positive results in January. The combined internal revenue growth from yield in our collection business was 1.3% in the fourth quarter, with 0.9% growth in commercial, 2.2% growth in industrial, and 1.5% growth in residential. Our industrial and residential had the highest yield of the year in the fourth quarter. In the landfill line of business, we achieved yield of 1%, up from the 0.6% that we saw in the third quarter. In the fourth quarter, both MSW and C&D had the highest rate per unit we've seen all year. We are extremely committed to yield improvement in 2013. As David mentioned, we expect yield in the range of 1% to 1.5%.
On the volume side of the business, internal revenue growth from volume improved by 0.4% in the quarter. This is the first year since 2005 that all four quarters had positive volume on a workday adjusted basis. The growth was primarily driven by an increase in recycling volumes at our MRFs, landfill tons, and the industrial line of business. Specifically, in the landfill business, C&D volumes grew by 20.7%, almost all from Hurricane Sandy. MSW grew by 3.2%, and special waste volumes improved 0.4%. In the second half of the year, we've seen a nice improvement in MSW volumes. The largest driver is increased volume from Oakleaf vendor haulers. Recycling and landfill volume growth was partially offset by collection volume declines of 1.6%. More specifically, commercial volumes declined to 2.7% and residential declined 2.2%. In the industrial business, volumes grew by 1.3%.
In 2013, we anticipate that volumes should improve slightly from 2012 and range from 0.5% to 1% for the full year. I will now discuss operating costs. Operating costs increased by $71 million in the fourth quarter to 64.3% of revenue compared to 62.9% in the fourth quarter of 2011. The primary drivers of the increase were costs associated with operating recently acquired businesses, maintenance, and labor. When compared to the fourth quarter of 2011, maintenance costs increased 6.6% and labor costs increased 2.3%. SG&A costs were $355 million in the fourth quarter, an improvement of $26 million. As a percentage of revenue, SG&A costs improved 90 basis points to 10.3%. The main drivers of the improvement in SG&A costs were a reduction in incentive compensation accruals and savings from our reorganization.
We fully expect 2013 adjusted SG&A costs to remain flat to improve 10 basis points as a percentage of revenue. We expect significant cost reductions from our reorganization in 2013. We also have plans in place to reduce SG&A costs further. In 2013, we are looking at non-labor SG&A costs, in 2014, back office consolidation to continue the down drive SG&A costs to a goal of 10%. At year-end, our weighted average cost of debt was 5.2%, and our debt-to-total capital ratio for the quarter was 59.8, consistent with our target ratio of about 60%. Floating rate portion of our debt portfolio was 10% at the end of the quarter. Our income tax rate, as reported in the fourth quarter of 2012, was 32.4% and 34% for the full year. For 2013, we expect our tax rate to be approximately 35%.
Turning to cash flow, fourth quarter 2012 income from operations, excluding depreciation and amortization, was $873 million. Net cash provided by operating activities was $577 million. Our capital expenditures for the fourth quarter were $378 million, and our free cash flow for the quarter was $215 million. For the full year 2012, free cash flow was $829 million after capital expenditures of approximately $1.5 billion. Our free cash flow would have been up had we not had approximately $200 million in headwinds from commodity and cash taxes and $200 million in increased capital spending, primarily related to CNG vehicles. We returned $165 million to our shareholders through our fourth-quarter dividend. We invested $72 million in acquisitions. For the full year 2012, we returned $658 million to our shareholders in dividends. We invested $250 million on acquisitions.
Our board has indicated it will increase dividends in 2013 by 2.8% to $1.46 per share on an annual basis, which would result in a dividend yield of approximately 4%. This is the 10th consecutive year of it increasing the dividend. For 2013, the anticipated annual dividends equate to $680 million to be returned to our shareholders. We also have an authorization to repurchase up to $500 million of our shares. During 2013, we expect capital expenditures of approximately $1.3 billion-$1.4 billion. Free cash flow in 2013 is expected to grow between 33% and 45% to between $1.1 billion and $1.2 billion. In 2013, we are focused on improving yield, reducing costs, and efficiently allocating capital. For yield, the fourth quarter results are accelerating into January. They are a step in the right direction, but we have a long way to go to achieve our goals.
On the cost reduction front, we are on track to achieve our full annual savings from the restructuring, but we're not stopping there. We have plans in place to continue to reduce our cost structure in both operating and SG&A costs. The continued rollout of our routing and logistics solution will help us achieve the cost reduction targets. To reinforce this, our annual incentive compensation plans incorporate cost savings goals. For employees in field operations, 50% of their plan is based on improving operating costs as a percent of revenue. For corporate employees, 50% of their annual bonus is based on achieving SG&A targets. As we look at capital and the declines in landfill tons we've seen over the last several years, we need to spend capital on assets that are performing the best and fit within our long-term strategy to extract value from the materials that we manage.
If a project, a landfill, or a collection asset is not meeting minimum returns, we will make the tough decision to rationalize the use of that asset and reduce capital or shift it to a more economical use. Also, with respect to allocation of our cash, in the past few years, we've made investments in new technologies that pay out over a longer period of time. In the next few years, we will focus more on building out our existing suite of conversion technologies, such as our Philadelphia SPEC fuel plants, and investing in areas that offer quick returns like traditional solid waste tuck-in acquisitions.
When you put it all together, we expect that 2013 will be a year of modest earnings growth, but with free cash flow growing between 33%-45%, and we estimate our 2013 fully diluted earnings per share to be between $2.15-$2.20 per share. I want to close by thanking our employees, who worked tirelessly throughout a tough 2012 to position our company for an improved 2013 and beyond. With that, Carmen, let's open the line for questions.
At this time, I would like to remind everyone, if you do have a question, please press star, then the number 1 on your telephone keypad. To withdraw your question, press the pound key. Your first question comes from the line of Hamzah Mazari with Credit Suisse.
Good morning, thank you.
Good morning.
Hey. David, my first question is if you could talk about your interest or the work that you've done, maybe to explore a more tax-efficient structure. Whether it be on the MLP or REIT side, I realize that there are precedents on the landfill MLP side, but the REIT side may be tougher given the various businesses you're in. The landscape there has changed in the last 12 months. Maybe if you could talk about any work you've done there, which external advisors you've hired, when you did the work, and just maybe talk about your long-term interest in moving to a more tax-efficient structure, particularly as you become a more focused company in terms of divesting non-core assets.
Yeah, Hamzah, obviously we're always interested in methods to create shareholder value. Since the first day I came here, I've been interested in the REIT structure, but as you know, the rules and regulations weren't particularly conducive to it. Certainly in the last couple of years, we've seen the developments are more positive with respect to looking at a REIT structure. There's still a lot of uncertainty out there. We'll continue to monitor those developments, and we'll see how it plays out. I would not expect that we would go out and try to set a precedent by getting a private letter ruling or anything of the sort like that. We'd like to see a little bit more positive development before we incur that kind of expense.
In the meantime, there's always a lot of both operational and, as you know, technical issues that you have to resolve, and we're constantly looking at those through our tax department and through our outside advisors.
That's very helpful. Maybe if you could talk about how investors should think about the restructuring plan that you guys have in place. It seems like nothing flows to the bottom line this year because you have higher bonus accruals. If you look long term, should investors expect this restructuring plan to be real? Are we going to see Waste Management's margins 300, 400 basis points higher by the end of 2015? Shall we continue to expect big offsets on the cost side longer term?
Sure.
Any color you can give there?
In 2013, the good news in 2013 is that the offset of the restructuring is purely an accounting accrual. It's not cash. We will drop that $110 million from the reorganization. We will drop the cash to the bottom line in 2013. There is absolutely no doubt about that. When you look ahead to 2014, look, to get that 300 basis points of margin improvement, we have to do a few things. First, in 2013, we're looking at additional non-labor SG&A savings, and we'll get those during the course of the year. In 2014, we start our back office consolidations, and that should get us another 100 basis points of cost improvement. The other areas where we're going to get the 300 basis points of margin expansion is about 100 basis points in operating costs, which are routing logistics efforts.
We've got to get our yield back up, pushing back up toward 2% while continuing to grow volumes. The other place you get that margin expansion is through raising yield and growing revenue. I'm confident we can get that over the next two to three years. This year, we just happen to have that bonus accrual that will offset it from an earnings point of view, but won't offset it from a cash point of view.
I would just add to that, Hamzah, that we're taking a very strong stance on not only non-labor SG&A, but further labor-related SG&A costs going into 2013.
Okay, just last question from me. Have you guys thought about bringing the pricing gate back that you had a number of years ago and you took that out? Is that something that you want to bring in an up market or down market? Maybe help us understand that dynamic.
Absolutely. As you know, Hamzah, with my commitment to pricing, it doesn't matter if it's an up or a down market, we're going to put the plans in place to drive yield. You're absolutely right. I do think that we may have lost a little bit of our focus on yield when we took the yield gates off. That certainly when you put incentive plans in place, it drives behavior. What we're doing in 2013 is we aren't putting a price gate in place. What we're putting in place is an incentive plan. What we've got is a plan that allows our field leaders to earn about 50% of their annual compensation dependent upon them achieving yield above 1.5% for each of the next two years.
That's a significant amount of compensation at risk for them, and I fully expect that we'll see the appropriate behavior for them to realize those benefits.
Okay, great. Thanks a lot.
Certainly.
Your next question is from the line of Bill Fisher with Raymond James.
Thank you. Good morning.
Morning, Bill.
Morning, Bill.
Hey, just some questions maybe on the volume side. One on just the special waste outlook. Can you just give some color on what you're looking at for drilling or other waste streams in 2013, if you can grow that?
For drilling.
Bill, I would say that we are pleased with the progress we're making in that sector. It tends to move around. You see some of the shale plays move rigs between Marcellus to Utica or over to Bakken. We've made nice progress on that front, and then I would say that special waste right now looks pretty decent for us going forward.
Okay, on the collection side, getting some growth on the industrial and even on the landfill side, which is great. On the commercial collection, you seem to be stuck in the negative volume range there. What really takes that to turn? Is it just more simply the economy or pricing strategies or what's on that end?
Yeah, as you know, Bill, that's been stubbornly low over the last few years. We think that it's more economic related than it is pricing related. Certainly, in 2013, we are going to be more aggressive than we've ever been from the pricing point of view. We've also seen our rollbacks come down to the lowest level they are in the year, and we saw a modest increase in the churn rate, about a 20 basis point increase in the churn rate. That's what leads us to believe that it's not our pricing programs that's driving it's more economic related.
Okay, great. Thank you.
Your next question comes from the line of Adam Solima with BB&T.
Good morning. I wanted to ask David, what's the long-term strategic vision for the waste-to-energy business?
Yeah. The waste-to-energy business for us obviously has introduced some volatility into the earnings because of natural gas prices and the resets. What happened here was a lot of these plants were built 20 years ago, and when they were built with public financing, built with the 20-year bonds, had contracts that went with them, both on the disposal side and on the electricity side. As those contracts roll off, they become merchant, both from a disposal capacity and an electricity point of view. Obviously, they couldn't have rolled off in a worse time from a disposal point of view, and that's what we're seeing in South Florida. If they had rolled off in 2007, we would've been in a heck of a lot better shape, but we can't control that timing. When you look at it long term, it's been a great business for us.
They are very valuable disposal assets, and you've got some significant growth opportunities over in Europe. Right now, I would say we are absolutely the leading company in the U.K., which is a high-growth market. We're the leading company in design and in developing new projects there. We think that once we get through these resets, like I said, in the next two years, only 10% from a disposal point of view and 5% from an electricity point of view will roll off in the next two years. We should start to see some stability in the core business, and we should start seeing that profitability uptick.
Okay, great. Can you just comment maybe a little bit on the construction and demolition business and what your outlook is there for 2013?
Yeah. I think the good news is we've seen some good stability and actually some decent growth in our roll-off business. A lot of that obviously comes from the oil shale plays. From a construction point of view, we've seen good volume growth. We expect that to continue into 2013, but we don't expect it to bounce dramatically back to where it was in the 2005 to 2007 range. We're expecting modest growth in 2013. If something better happens, we'll be pleasantly surprised.
Okay. Thank you very much.
Thank you.
Your next question comes from the line of Al Kaschock with Wedbush Securities.
Good morning.
Morning.
I want to try and drill down, no pun intended, on yield for 2013, 1% to 1.5%, and specifically, the lack of pull-through, maybe that's coming through at the margin line and specifically EBITDA margin. We had heard earlier or last week about pricing wasn't necessarily improving dramatically, but I hear from your color and cadence and body tone that you expect pricing to increase. Specifically, if I could, what markets, not necessarily geography, but what functional service area do you think price improvement is expected to be the greatest?
Look, we started in September of last year, putting together very specific market area by market area plan. I will tell you that there is no particular area of focus, right? In other words, we're looking at pricing across the board. When you look at it just from a pure dollar point of view, the biggest dollars obviously come out of our commercial line of business. Look, with our costs going up, we need to get the kind of price increases that will cover our costs and help us to expand those margins. Just from a pure dollar point of view, you expect to see it mostly in the commercial line of business. It's why we talked a little bit about recycling commodity prices. My personal opinion is that over the last couple of years, we have certainly focused on commercial and roll-off pricing.
We haven't been as focused on landfill and recycling prices. In a market like we had in 2012, where we lost $120 million year-over-year from commodity prices, we need to be more aggressive in our pricing structure in order to return to profitability. On the landfill side, now that we've seen some pretty good MSW growth over the last 12 months, now's the time for us to get a little bit more aggressive on the landfill side. As we all know, the landfill side is going to help support the collection side. If I looked at 2013, I wouldn't say, Al, that there's one geographic area that we're focused on or one particular line of business that we're focused on, but I would tell you that we are going to put more focus than we have in the past on our landfills and recycling.
Yeah. David, what I'm specifically struggling with, and I'm not sure I'm alone in this, but even with some of this price increase and the cost focus that you've been sharing with us, we don't see it pulling through down to the EBITDA line. I don't know if that's really more just headwinds in the end markets for price or if it's competitors choking volume away or what's the real root of the cause. I was maybe just hoping to see if you could shed some light on that.
Look, for example, when we did the Oakleaf deal, obviously that was pretty margin dilutive because it's a brokerage business model, and it's meant to be margin dilutive because you're earning low margins, but with no capital involved, right? I don't think it would be unusual to see those EBITDA margins go down. Now we've anniversaried the Oakleaf acquisition. Now is when you actually should start seeing those EBITDA margins turn the other way in 2012. Quite honestly, we talk about our price and yield gates. In our compensation plan in 2012, margin is 25% of the annual bonus for all of our leaders in the company. In order to earn that bonus, margins have to go up next year. We sort of expected to have diluted margins both from Oakleaf and from recycling commodity prices.
You can't understate the $120 million or $130 million that came down in commodity prices in 2012. We don't expect those same types of headwinds in 2013, so that's when you should see the margins turn back. We've got the compensation plans that require us for that to happen for us to get paid.
One quick comment, Al. Look, it's not so much that pricing's not flowing to the bottom line, but we've got some things that we're focused on. I mentioned operating expense was up $71 million for the quarter. We mentioned back in the third quarter that we've got to rein in maintenance cost. The maintenance cost in the fourth quarter was again up year-over-year, pretty significantly. We feel like it's not that yield isn't falling to the bottom line, but we've got some cost pressures that we are very much focused on, and that's why I wanted to mention the fact that we've got maintenance costs that is somewhat out of line by our estimation. We bought a lot of trucks in 2012. That should start to have an impact, but it's also a process issue there, too.
We've got some areas that seem to get it and some other areas that have not learned their secrets yet. We will look to pass that on to the rest of the company.
I guess you're still a long way, though, from 2% yield, which I think is a little bit longer. Maybe it's a near-term target. Maybe it's 2014/2015. I just don't hear from you and others that the end market is necessarily accepting or facilitating price at the upper end of that 1.5%.
No, I think at this point in time, the market's going to be fairly receptive to it. We did come out of the deepest recession that we've been in. A lot of industries, I think, bounced back from that recession pretty quickly. As you all know, volumes in our industry have not bounced back as quickly as they have in some other industries. I think people were a little bit I can't speak for anyone else. I'll speak just for the Waste Management folks. The Waste Management folks were a little bit tepid in trying to put their toe into that pricing water. It's what I talked about earlier.
When you had people that were a little bit tepid on putting their toe in the water, and we didn't have the incentive in place to drive that behavior, I do think that we lost a little bit of our focus on pricing. It won't happen again. In 2013, we've got to drive that. Al, you got to take one step at a time. We're going to get that thing up above 1.5%, and then we'll start talking about margins up above 2%. I think you're absolutely right. We'd expect that to happen over the next couple of years. What we've got going on pretty dramatically in the last couple years are the anniversaries of our fees, particularly our environmental fee. That's reached 10% at this point in time.
The question is: how do we get those core price increases to make up for the anniversary of those fees and surcharges? We've got the plans in place to get that done. As we start to see those anniversaries roll off, now you're starting to see all core price dropping to the bottom line, and that's part of what will help us drive it up above 1.5%.
If I may, just a clarification. On the non-core asset sales, what are we calling non-core now? If hydrocarbon business, it sounds like that's going to be kept in the shed, if you will, and you're going to make some investments there. What's non-core? What should we be viewing as non-core?
Yeah, when I'm talking about non-core, I'm talking about anything that is not solid waste or recycling related.
Okay. That's
There's 2 categories. There's the hydrocarbon properties, which we talked about. There's the investments that we've made in a number of companies that use alternate processing technologies. Some of those companies, as we've said all along, we've designed what I would call one of the better green portfolios in the United States. Some of those companies are going to win, some of them are going to lose. That's what the nature of the beast is. We made those investments two and three years ago. A couple of those in the next two years, I would expect to come to fruition. You don't invest in companies that go public the next day. You invest in companies, they go public over a longer period of time.
I would expect over the next two years that we'll see a couple of those investments go public, which would give us the opportunity to monetize it if we decide to. We'll have a couple that aren't as strategic to us as we thought they'd be three years ago, and we may look to sell some of those investments. We're not going to make the level of investments that we've made over the last few years. Look, we've got what I call our green portfolio in pretty good shape. We've been investing over the last few years at a fairly high rate. We aren't going to invest at that high of a rate going forward. What we're trying to say is those should be net cash positive.
We'll still make some small investments, but we're not going to make the size of investments that we've made over the last three years, and we're going to start to monetize some of those. Over the next two to three years, you should see that portfolio turn from being a net cash drag to being net cash positive. It's the exact same thing with the hydrocarbon properties. We've been investing over the last three years. You should see us monetizing over the next three.
Thank you, David, for your time.
Sure. No problem.
Your next question is from the line of Michael Hoffman with Wunderlich Securities.
Good morning. Thank you for taking my questions.
Hey, Michael.
Hey, David. How are you doing?
Doing great.
David, can we do a walkthrough on the free cash just so I think I followed this correctly? If I start with $829, the things I get to add into it to get to, say, the bottom, $1.1 billion. $110 million from restructuring, somewhere between $150 million and $200 million from less capital spending. Other cost saves of, just call it $130-$230. That's the non-labor G&A and the cost of goods sold. Then I've got headwinds of bonus accruals, which I didn't do in 2012, and I'm going to do in 2013. I've got.
That's just an accrual, Michael. It's not cash, it's just an accrual. That's the difference.
You don't expect to pay any cash out in 2013?
We pay it in 2014.
Oh, okay.
If we earn a bonus in 2013, we don't pay it till 2014.
Okay. The flexion here then is in this other cost saves, the G&A and the cost of goods savings, because I've got about a $30 million headwind from paper and electricity, if I did that math correctly on the $0.04.
Right.
Okay. That's sort of the progress of that, as I've got that sort of mapped approximately right?
Yeah. You sort of start with the $825, you add $100 million from operations, you add $120 from working capital, that gets you up to sort of a $1 billion plus. Then the filler, if you will, is the CapEx. As you said, somewhere between $50 million to $100 million gets you to the bottom end of that range.
Okay. All right. Then how do you think about the incentive comp plan as it relates to returns on capital as well? You've had probably five years of a negative slope to your return line. I'm assuming that's another area the support's interested in seeing you change that trend. How do I think about what you've just talked to us about in your returns on capital in 2013?
Let me take a shot at that one, Michael Hoffman. One of the things that I talked about in my script was the fact that we're going to go through a process of rationalizing assets. When you look at some of these assets that are underperforming that have caused that degradation in return on capital, those are the ones that specifically we'll be looking at. I think it's kind of simple microeconomics here. We've got, in terms of disposal, probably too much capacity chasing too few tons. As we mentioned, we've seen a big drop-off in tons over the last few years. Maybe back to Al's point, I think that ultimately helps the price climate down the road.
Well, you gave me a perfect segue to one of my questions. How do you think about the prospect of being able to mothball airspace and all the complexities around closure and post-closure and what the accountants want you to do? Is it possible to do that and therefore get capacity out of the market?
If there's one thing more complicated than REITs, that is landfill permits.
We're in the early stages there. We'll give you some more information going forward, certainly it's not easy.
Okay. That's something that's being explored, is what I'm hearing?
Absolutely.
Okay. Thanks for giving the opening on the REIT. As I write my note tomorrow, if I understood your statement, Waste Management is not pursuing a private letter ruling because it does not see it as a viable opportunity at this time, but it remains open to alternative corporate structures if the rules should change in the future.
Yeah, I think that's fair. I'd probably characterize it, Michael, as, look, I think there's more of a chance of it happening today than there was two years ago, but there's still a lot of uncertainty out there. At this point in time, I would say, I don't see us taking the lead to try to do something that has that much uncertainty around it. Why do I say that? Well, you've got a lot of operating issues, you've got a lot of technical issues, and in order to get past both of those, you've got to spend a heck of a lot of money. I'd like to see a little bit more clarity in that arena before we pull the trigger and spend a bunch of money chasing down that rabbit hole.
Okay. Thanks very much.
I guess, Michael, with that said, we've done enough work on the concept to know that REITs are evolving to include some less conventional businesses. As they continue to evolve, we'll keep our finger on that pulse.
Okay. All right, thanks.
Thank you.
Your next question comes from the line of Corey Greendale with First Analysis.
Morning, this is David Warner for Corey. I had a quick question. You mentioned some positive trends in January. I was wondering if you could give a little more color on that, whether those were volume trends or you were getting some better pricing. What actually occurred in January that makes you so optimistic for 2013?
Yeah, like I said, one month doesn't make a trend. We exited 2012 with some momentum in pricing. It's what I talked about before. It's because we started in September with our folks putting together detailed plans, and we went out in the fourth quarter and said, "Let's not be shy about implementing these plans. Let's not wait till January 1st to implement these plans. Let's start implementing them right now so that we can make sure we get the full benefit in 2013." From a pricing point of view, I think we developed a little bit of momentum in November and December of last year, and we saw that momentum carry over into January 2013. Again, we just got our books closed, so we haven't got great detail around it, but we certainly saw the momentum from our pricing continue into 2013.
I would say the same thing with respect to volumes. The volume came out of the back half of the year, feeling pretty good about volumes. It's interesting that we can talk about 0.4% growth as feeling pretty good about volumes. That shows you what I talked about earlier, that this industry's volumes haven't recovered like some. On the volume side, we saw some good numbers in January, too. Again, we always say that you got to get four or five months into the year before you can really start to understand what's going on because of seasonality, because of the weather, because of the business cycle.
I'm not ready to declare a victory, but given that we did see those January results, we just thought it would be useful to give you all some color to let you know that the momentum that we saw coming out of the fourth quarter continued into January.
Okay, that's helpful. Just one follow-up. The landfill C&D volumes were up. I was wondering if you could maybe sort of disaggregate Sandy out of that, and then talk about whether you're seeing some evidence of a nascent housing recovery showing up in those C&D volumes.
Actually the large majority of that increase in C&D volumes was due to Sandy. C&D doesn't make up a huge percentage of our overall, but certainly the percentage increase was impressive, and that was primarily due to Sandy. We are seeing, anecdotally, in talking to some of the AVPs, seeing the housing market start to show some signs of strength. I mentioned that on the special waste side, we've got a fairly strong pipeline going forward. I guess I'd say we're cautiously optimistic.
Yeah, I don't know about you all, but for about two years, from 2010 to 2012, when I'd go overseas, particularly to China, it was the only place you'd go where you see cranes on the skyline. Over the last year, traveling throughout the U.S., I'm starting to see growth cranes on the skyline again, which I think is a positive sign. We're not going to call that good times are here again, but I think it's safe to say that we believe what we're seeing is some stability, and that we'll actually continue to see some modest growth.
Thank you.
Your next question is from the line of Joe Box with KeyBanc Capital Markets.
Hey, good morning, guys.
Good morning.
Good morning, Joe.
Just a question in the change of incentives comp. I think one, you'd mentioned that about 50% is now based on either a cost or margin target. I'm just curious what that was before. Two, I guess, what gives you the comfort that putting that high of a target on cost doesn't disincentivize employees from pursuing growth or working capital or any other critical metrics?
Look, incentive plan design is part science, part art. I've been doing it for a long time and take a lot of time and effort to do it. What you've got to do is you've got to properly balance the metrics, right? You hit the nail right on the head. You can't put one metric in that drives behavior because every metric you put in will drive some good behavior and some bad behavior, right? You've got to put in metrics that sometimes counterbalance each other. When we do our plans, we generally look at margin, because margin, in my mind, is what means that you're going to get profitable growth. Look, we don't want growth for growth's sake. We want growth at accretive margins. That's why we put the margin piece in.
Looking back at what you're talking with the focus on cost, we had costs in the program a year ago, but it was less weighted. We moved the cost side to 50% this year because we are trying to drive two things in 2013. One is our routing logistics program and operating costs. I'll take a step back. We've always said to get that 300 basis points, we're going to get 100 basis points out of SG&A from the reorganization, which we've gotten. We're then going to get 100 basis points out of operating costs, which is our routing logistics programs, we're going to turn back to SG&A and get another 100 basis points out through back office consolidation. We've gotten the reorganization. We're now in phase 2, where we need to get 100 basis points out of our routing logistics programs.
We also need to maintain that 130 that we got out of the reorganization. We wanted to put a little bit more weighting on cost this year because that's where the focus is going to be. The focus is going to be two places, price and cost in 2013, and there is not going to be anything else. A lot of other things matter, but that's going to be the two things that are going to drive profitability. Frankly, when you look back at our best years of profitability from 2005 to 2008, that's what drove it then. We decided to put a large weighting, as I talked about earlier, on that incentive for the pricing side, and then we decided to take 50% of the annual bonus and put it on the cost side to make sure that everybody's focused.
What we did was we made the field portion is based on operating costs, so they'll be focused on implementing our routing logistics programs. The corporate side is on SG&A, so that we don't give away that $130 million of benefit that we got last year. We think that creates a good balance between cost and growth, but we certainly want to make sure that folks are focused on both cost and price in 2013.
Joe, just to touch on the last part of your question there about providing a disincentive there. That's why we do it on a % of revenue. OpEx is a % of revenue. We certainly don't want to discourage our area leaders from growing their business with things like oil field services, but we just don't want them to grow the top line while they dilute their margins.
Understood. Thanks.
Yeah.
Can you maybe just give us a little bit of historical context on this BIP pricing that you referred to? Maybe just talk to the timing and willingness of recycling customers to maybe accept those price increases.
Sure. When we did what we call our business improvement process, what we did is we went out and found the true cost to service our customers. What we found was about 20% of our customers were actually underwater. I think it's a fundamental premise of pricing that when you've got a customer that's underwater, you can be a little bit more aggressive trying to raise their price, right? Because if they leave you're not overly disappointed when you're losing an unprofitable customer. We went through that process. Like I say, about 80% of our customers accepted the price increase, and those price increases were in the 15%-25% range, so some fairly dramatic price increases. Look, we gave away $130 million-$150 million last year in recycling because commodity prices were down.
Our margins went down, our return on capital went down. We need to make sure that our customers share some of that, plain and simple. We need to go out and find those unprofitable customers that we've got in our system. We need to either make them profitable or let them leave the system. I think that we'll be able to retain them while driving up the profitability. We need to go through that process. It is a completely different process to go through it from a recycling point of view than it was from a commercial point of view. Obviously you've got a lot of commercial customers and you have an opportunity to do price increases under the contract at any particular point in time. On the recycling side, it won't be quite so easy.
We do have fewer contracts. Many of those contracts don't allow the type of price movement that we would like to get. We got to wait for them to roll off. We're in the process right now of doing that analysis, understanding who our profitable and unprofitable customers are, and then understanding when we can take the pricing actions to bring them back to profitability.
Sure. I guess if you had to ballpark it, do you have a sense of what percentage of your customers would possibly qualify for this?
It would be hard to ballpark it. I would tell you, if you just think about the 8 million tons we process and the $130 million that we lost, you can start to see what kind of price increases you need to get, right? Look, we are not in the recycling business to lose money. We believe that absolutely we want to be in the recycling business long term because our customers increasingly are demanding it, we can extract more value out of that material, we can make great money when commodity prices are up. We just need to make sure that we also make more money when commodity prices are down, that's what we're going to go through and make sure occurs in 2013.
Understood. Thanks for your time.
Thank you.
Ladies and gentlemen, we have reached the allotted time for questions and answers today. I would now like to turn the conference back to David Steiner for closing remarks.
Thank you all for joining us today. As I think you can see, we're pretty optimistic about 2013. We completely recognize that first and foremost, Waste Management is a cash-generating company, and in 2013, we're going to get back to generating that $1.1 to $1.2 billion of free cash. In 2014, we're going to get back to generating $1.2 billion plus and growing it over time. We've got a team that is fully committed to the process. We've got a team that understands the plan, and we've got incentive plans that are going to drive exactly that behavior. We look forward to a good 2013 and a great 2014, and we'll see you all on the road during the year. Thank you.
Thank you for participating in today's Waste Management conference call. This call will be available for replay beginning at 1:00 PM Eastern Standard Time today through 11:59 PM Eastern Standard Time on Thursday, February 28, 2013. The conference ID number for the replay is 88156298. Again, the conference ID number for the replay is 88156298. The number to dial for the replay is 1-855-859-2056. Thank you. You may now disconnect.