Ada (Ada Support) Stock
| Valuation | $1.2B1 |
| Valuation Date | May 7, 2021 |
| Implied Valuation | n/a |
| Last Price | $88.77 |
| 52-Week High | $127.03 |
| 52-Week Low | $88.77 |
| YTD Return | -26.41% |
| 1-Year Return | -25.47% |
| 3-Year Return | n/a |
| Total Funding | $200M1 |
| Latest Round Amount | $130M1 |
| Latest Round | Series C |
| Funding Rounds | 4 |
| IPO Status | Unknown |
| Expected IPO Date | n/a |
| Revenue | n/a |
| Revenue Type | n/a |
| P/S Ratio | n/a |
About Ada
Ada is a Canadian AI company that sells software for enterprise customer service teams to deploy and manage AI agents. Those agents resolve customer conversations on their own across chat, email, messaging and voice. The platform is sold as an Agentic Customer Experience operating model that combines the software with an implementation practice. Ada makes money by charging enterprises subscription fees for the platform, typically on conversation-based annual contracts.
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News
High stakes, real money, zero room for error: How Green Feather built an agentic customer experience for online gaming
Ada describes how online gaming operator Green Feather raised automated resolution from 3% to more than 40% in five months using Playbooks and Ada's agentic customer experience platform.
Builder update: Deeper resolution, knowledge in 60 languages, and enterprise control
Ada expanded its agentic AI platform so customer experience teams can build, manage and continuously improve AI agents, including knowledge in 60 languages and tighter enterprise controls.
Why AI agents get harder to scale, and how Playbooks solves it
Ada published a product explainer on Playbooks, the structured workflows it uses so AI agents can handle more complex customer service processes without stalling at scale.
Ada Study Finds Consumers Prefer AI Customer Service When It Can Successfully Resolve Their Issue
Ada released research with NewtonX finding consumers welcome AI customer service when it resolves issues, while many enterprises still optimize for deflection over resolution.
Ada Doubles YoY Growth as Demand for Agentic Customer Service Surges
Ada reported more than 100% year-over-year revenue growth, 108% agentic AI ARR growth, and 146% net revenue retention as enterprises adopt its agentic CX platform.
Ada Doubles YoY Growth as Demand for Agentic Customer Service Surges
Ada said it more than doubled year-over-year revenue, with 108% agentic AI ARR growth and 146% net revenue retention, and reported more than 550 enterprise AI agents deployed globally.
Malaysia Airlines Selects Ada's Agentic Customer Service Platform to Power Improved Travel Experiences
Malaysia Airlines selected Ada to power Mavis, an AI customer service agent that handles flight status, bookings, check-in and related travel inquiries across web, app and email.
Ada Launches the Industry's First Unified Reasoning Engine, A Single Intelligence Layer to Power Agentic Customer Experiences in Any Channel
Ada launched a unified Reasoning Engine so one intelligence layer can power AI agents across voice, messaging, social and email from a single set of instructions.
Medallia and Ada Announce Strategic Partnership
Medallia and Ada announced a joint solution combining Ada's AI-powered customer service agents with Medallia's experience intelligence platform.
Medallia and Ada Announce Strategic Partnership to Unite Customer Intelligence with Agentic AI to Elevate Customer Experiences
Medallia and Ada announced a partnership that feeds Medallia's omnichannel customer intelligence into Ada's agentic AI so companies can turn experience insights into automated actions.
AI and tech businesses in Greater Toronto and Hamilton Area receive Government of Canada investments to scale, bring new products to market
FedDev Ontario awarded Ada Support Inc. C$1.75 million to accelerate commercialization of its phone-based generative AI customer assistance platform.
Chat Bot Provider Ada Valued at $1.2 Billion in Funding Round
Ada Support raised $130 million led by Spark Capital, with Tiger Global and existing investors participating, at a $1.2 billion valuation.
Ada raises $44M Series B to improve its chatbot customer service platform
Ada raised a $44 million Series B led by Accel, with Bessemer, FirstMark, Version One, Leaders Fund and Burst Capital participating.
Ada nets $19 million Series A to grow its customer service chatbot
Ada announced a $19 million Series A led by FirstMark Capital to expand internationally and deepen its AI customer service chatbot platform.
Ada Support Emerges From Stealth, Launches Breakthrough Support Automation Platform with Funding from Bessemer Venture Partners
Ada Support came out of stealth with $2.5 million in seed funding led by Bessemer Venture Partners and participation from Version One Ventures.