
Cresta Stock
| Valuation | $746.97M1 |
| Valuation Date | Nov 19, 2024 |
| Implied Valuation | $1.13B |
| Last Price | $5.01 |
| 52-Week High | $5.21 |
| 52-Week Low | $2.65 |
| YTD Return | +24.94% |
| 1-Year Return | +63.73% |
| 3-Year Return | +49.55% |
| Total Funding | $275.01M1, 2 |
| Latest Round Amount | $125M2 |
| Latest Round | Series D |
| Funding Rounds | 5 |
| IPO Status | Unknown |
| Expected IPO Date | n/a |
| Revenue | $100M3, 4 |
| Revenue Type | ARR |
| P/S Ratio | 7.5 |
About Cresta
Cresta is a customer experience AI platform built for contact centers. Its products include AI agents that resolve customer calls and chats on their own, real-time guidance for human agents while they talk to customers, and conversation intelligence that turns interactions into insights, coaching and quality scores. Enterprises including United Airlines, Cox Communications, Marriott and CarMax use the platform across sales, customer care, retention and collections. Cresta makes money by selling annual subscriptions to that platform. The company grew out of Stanford's AI Lab and counts Sebastian Thrun, the founder of Google X and Udacity, among its co-founders.
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News
Firstsource and Cresta Partner to Accelerate AI-Powered Customer Experience Transformation
Firstsource announced a strategic partnership with Cresta to deliver integrated AI agents, human-agent augmentation, and conversation intelligence for enterprise CX transformation across the US, UK, A...
Introducing the Next Generation of Cresta Insights: A Complete System for Enterprises to Understand Their CX
Cresta launched upgraded AI Analyst, Topic Discovery, and Real-Time Trends capabilities to help enterprises analyze customer conversations and surface actionable insights faster.
Cresta Launches Next Generation of Cresta Insights to Unlock Deeper, More Actionable Intelligence from Customer Conversations
Cresta expanded Cresta Insights with an upgraded AI Analyst, improved Topic Discovery, and new Real-Time Trends capabilities for minute-level spike detection across customer conversations.
Cresta Launches Training Simulator, Using AI Agents to Provide Dynamic Training to Human Agents
Cresta launched Training Simulator, a product that replaces scripted role-play with live simulations in which AI agents play the customer. The simulated customers are generated from a company's own co...
Cresta Announces Partnership with New York Mets To Optimize Ticket Services With Conversational AI
The New York Mets will deploy Cresta's AI Agent, Agent Assist, and Conversation Intelligence across ticketing operations to improve fan interactions.
Cresta Announces Partnership with New York Mets To Optimize Ticket Services With Conversational AI
The New York Mets will deploy Cresta's platform across ticketing operations and fan service. The rollout covers Cresta AI Agent, real-time human agent augmentation and Conversation Intelligence.
TELUS Digital and Cresta Partner to Deliver AI Agents and Augment Human Agents to Elevate Customer Experience
TELUS Digital brings engineering expertise and the experience of operating contact centers at scale to implement and optimize Cresta's customer experience AI platform, giving global brands an AI solut...
Cresta Launches Conductor, the Agent for AI Agent Development
Cresta introduced Conductor, a developer-first agentic engine for building and optimizing AI agents on its platform using natural language workflows grounded in real customer conversations and enterpr...
Cresta Launches Conductor, the Agent for AI Agent Development
Cresta introduced Conductor, a developer-focused agentic engine for building and optimizing AI agents on its platform. Engineers use natural language to move from discovery through deployment and post...
Cresta Synthetic Customers Give Enterprises Realistic AI Customer Personas Based on Their Real Conversations
Cresta launched Synthetic Customers, which builds evolving customer personas from an enterprise's own conversation data. The personas power simulated conversations for AI agent testing and human agent...
Cresta and Atento Sign Strategic Partnership to Deliver Hybrid Human-AI Customer Experience Solutions
Cresta and Atento signed a multi-year strategic partnership to deliver hybrid human-AI customer experience solutions for enterprise contact center clients globally.
Cresta and Atento Sign Strategic Partnership to Deliver Hybrid Human-AI Customer Experience Solutions
Cresta signed a multi-year, eight-figure agreement with outsourcing provider Atento to deliver hybrid human and AI customer experience services. The deal expands Cresta's footprint across the Americas...
Cresta names Sequoia's Doug Leone as board chair as growth accelerates
Cresta said it surpassed $100 million in annual recurring revenue and named Sequoia's Doug Leone board chair while Carl Eschenbach rejoined the board.
Cresta Names Sequoia's Doug Leone as Board Chair, Carl Eschenbach Rejoins Board as Growth Accelerates
Sequoia partner Doug Leone was named chairman of Cresta's board, and former Workday CEO Carl Eschenbach rejoined the board. Cresta said alongside the appointments that it had surpassed $100 million in...
Cresta Launches Knowledge Agent: an Agentic Assistant Delivering Proactive Intelligence to Contact Center Workers
Cresta released Knowledge Agent, an assistant that pulls answers from CRM data, knowledge bases and workflows for contact center staff during conversations. The company positions it as a way to raise ...
Forbes Names Cresta One of America's Best Startup Employers of 2026
Cresta was named to Forbes' list of America's Best Startup Employers for a third consecutive year, ranking 58th out of 500 companies. The company placed 154th in 2025 and 346th in 2024.
Cresta Launches Agent Operations Center to Manage the Human-AI Hybrid Workforce for the Customer Experience
Cresta launched the Agent Operations Center, a command hub that gives supervisors real-time visibility into both human-led and AI-led conversations. It adds intervention tools intended to keep automat...
Cresta Launches Intelligent Omnichannel AI Agent, Delivering Seamless Customer Experience Across Voice and Digital Channels
Cresta extended its AI Agent product to work across voice and digital channels while preserving conversation context. The company said the update lets enterprises automate more complex customer conver...
Accenture Invests in Cresta to Improve Efficiency and Productivity in Contact Centers with Generative AI
NEW YORK & PALO ALTO, Calif.--(BUSINESS WIRE)--Accenture has invested, through Accenture Ventures, in Cresta, a company that has developed an AI-powered platform designed for contact centers.
Five9 Partners with Cresta to Deliver AI-Driven Real-Time Intelligence
Cresta and Five9 Announce Real-Time Integration Powered by Five9 VoiceStream. SAN FRANCISCO , March 18, 2022 /PRNewswire/ -- Cresta, the leader in Real-Time Intelligence for the contact center, today ...

