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Earnings Call: Q3 2015

Nov 4, 2015

Operator

Good morning. This is Alex welcoming you to ING's 3Q 2015 conference call. Before handing this conference call over to Ralph Hamers, Chief Executive Officer of ING Groep, let me first say that today's comments may include forward-looking statements, such as statements regarding future developments in our business, expectations for our future financial performance, and any statement not involving a historical fact. Actual results may differ materially from those projected in any forward-looking statement. A discussion of factors that may cause actual results to differ from those in any forward-looking statement is contained in our public filings, including our most recent annual report on Form 20-F, filed with the United States Securities and Exchange Commission, and our earnings press release as posted on our website today. Furthermore, nothing in today's comments constitutes an offer to sell or a solicitation of an offer to buy any securities. Good morning, Ralph.

Over to you.

Ralph Hamers
CEO, ING Groep

Yeah, thank you very much. Welcome everyone to ING's third quarter 2015 results conference call. I will take you through the presentation, and as normal, with me are Patrick Flynn, our CFO, and Wilfred Nagel, our CRO. Let's start. Page two. Clearly, I'm happy to present another good set of results today. Our underlying net profit amounted to EUR 1.092 billion in this quarter, and that's supported by lower risk cost, a continued loan growth, in our core lending franchises, and improved margins. Our capital position remains strong, and we're well-placed to absorb regulatory impacts, and to deliver attractive capital returns as we are currently doing. We also continue to make progress on executing our Think Forward strategy. That's where I want to start the presentation. As you know, financial results just don't happen by itself.

There is a lot of work there, with our people focusing on the client and making sure that we improve the way we do business and that we're successful and competitive. You all know that, in March 2014, we launched our Think Forward strategy. That had one clear purpose: empowering people to stay a step ahead in life and in business. The core of our strategy was to create a differentiating customer experience. As you know, it's all about the customer here in ING. In the previous quarters, we have talked about some of the new innovations that we've developed internally. This quarter, I'd like to take you through some highlights of the innovation efforts that we have established in doing partnerships or actually acquiring FinTechs.

One of those I want to talk about includes Kabbage, that will help us generating a new offer to our clients. At the same time, we are focusing on strengthening our sustainability, and that was focused by leading external sustainability benchmarks in their annual reviews. Whether we talk about the Dow Jones Sustainability Index, where we have improved our score to 86 points out of 100, or Sustainalytics, where we are the third-best performer amongst 409 reviewed international banks. Turning to innovation and specifically turning to the partnerships there. In October, we launched a strategic partnership with Kabbage, and that's a leading U.S.-based technology platform that provides automated lending to SMEs. ING and Kabbage together will soon be launching a pilot project in Spain to provide loans to small businesses. The loan application and approval process is both accelerated and easy for our customers.

For example, a small business loan in this joint venture can be approved in less than 10 minutes in a paperless process. That's on delivering the ING way. The goal of the pilot in Spain is to learn more about better ways to serve small businesses with lending capacity. Clearly, we're excited to bring this technology to our customers here in Europe. Expanding into new products like instant lending to small businesses aligns with our strategy to diversify the balance sheet. It also check marks the advanced analytics focus that we have, as well as delivering as much as possible in a digital and differentiating way. It very much fits our strategic direction, this cooperation. Moving to the P&L, slide five. We posted strong results in the first nine months of 2015.

Underlying net result banking increased 18.1% for the first nine months, in comparison to 2014, and the return on equity was 11.6%. If you would exclude the CVA/DVA, which was positive for the first nine months in this year, and if we were to exclude the redundancy cost, the underlying result increased by 7.2% on a like-for-like basis. It doesn't really matter which comparison you make, you see progress on P&L. Turning to page six then. These results were supported by healthy income growth, and lower risk cost. You see the underlying income. Also the net interest result, you see it increasing. Excluding the financial markets, that increased 5.7% from the first nine months of 2014, as supported by strong volume growth. The risk cost during this period came out at 46 basis points.

46 basis points brings us approximately in line with the longer-term average of 40 to 45 basis points of risk-weighted assets that we have indicated. Turning to the growth in the lending franchise, slide five. The core lending franchise grew by EUR 17.2 billion or 4.5% annualized in the first nine months of 2015. We've seen solid loan growth in Belgium, Germany, the other challengers and growth markets, and CB, rest of the world. Net production in the Netherlands was down due to lower retail business lending and high repayments on mortgages. Turning to slide eight. When we launched the strategy, we indicated that we wanted to further diversify the balance sheet away from mortgages into other asset categories, and preferably through our own asset-generating capabilities. We have made steady progress on that.

You see that specifically also in the challenges in growth markets, that we are creating more sustainable balance sheets by diversifying away from mortgages into other high-yielding assets. That is predominantly now through the growth of our commercial banking business in these countries. Also our SME and consumer finance businesses has grown in those countries because the balance sheets have grown. As a percentage, it has not increased. We turn to capital. ING Bank fully loaded Core Equity Tier 1 ratio was stable at 11.3%. The positive net profit was offset by the negative impact from the decline in revaluation reserves. Basically Bank of Beijing and foreign exchange, as well as the negative impact from higher risk-weighted assets.

The group capital ratio remained also stable as the positive impact of a further reduction of our stake in NN to 25.8% was offset by an increase in risk-weighted assets and negative foreign exchange impact. Similar to last quarter, ING has decided not to include any of the third quarter profit in the group Core Equity Tier 1 capital pending regulatory developments in advance of the board's decision on the year-end dividend payment. The pro forma capital ratio of the group after a full divestment of NN Group would come out to 12.8% at the end of the third quarter. If we were to include the EUR 2.2 billion of profits that is not included in the group capital, the group capital would come out at 13.5% at the end of the third quarter.

With that, turning to page 10, you basically see that in the first nine months of 2015, we basically reached most of our Ambition 2017 targets. I'm pleased that we are making so much progress on all of these metrics. That's the first nine months. Let's look at the specific quarter now. Turning to page 12. ING's third quarter underlying pre-tax result was solid at EUR 1.495 billion. That was positively impacted by CVA/DVA, offset by negative impact from capital losses and higher regulatory costs. Net interest income, excluding financial markets, has increased by 4.8% over the past year and 2.2% from the previous quarter, and that's supported by ongoing volume growth. Basically, we think that we show the strength of our franchise, that we continue to grow our net interest income here. Looking at the margins, turning to slide 13.

The net interest margin increased by three basis points from the second quarter to 146 basis points, that was driven by Retail Germany and Retail other challengers and growth markets. The net interest margin itself is down seven basis points from the third quarter of 2014. As you can see in this picture, that was entirely due to the lower interest result for financial markets. If corrected, it would have been stable around 153 basis points. Basically the underlying NIM in our lending and savings business has remained remarkably stable over the last year. Giving you some more details on the higher net interest income, that was driven by improvements in Retail Germany, other challenges in growth markets. Commercial banking also delivered a strong growth in net interest income on the back of volume growth in industry lending.

Conversely, in the mature Benelux market, the net interest income is declining. In the Netherlands, the net interest income has declined from the same quarter last year due to lower volumes, while the net interest income in Belgium is down due to margin pressure. Taking a look at the growth of our lending franchises. As you can see, the growth in our core lending business slowed from the first half of 2015. If you basically look at this picture, but it still increased by EUR 1.6 billion, driven by healthy growth in the Retail banking. As far as Commercial banking concerned, we continue to see increases in the longer-term industry lending and general lending assets, but this was more than offset by declines in short-term lending and structured finance as a consequence of lower commodity prices in financial markets.

Basically, we see a EUR 1.6 billion of core lending growth net, but if you would correct it for financial markets, EUR 1.6 billion, we would come to EUR 3.2 billion. If you would correct it for the short-term commodity-based lending, which was down because of lower commodity prices, you would have to add another EUR 2.1 billion, and then the lending actually would go up to EUR 5.3 billion. That's a better like-for-like comparison as to how the underlying commercial business is doing. Page 16. Expenses. Our expense base is more and more impacted by regulatory costs, as you can see, and these costs are booked at different moments through the year, and that creates a lot of volatility in our results. We still have a large amount of about EUR 300 million to go in the fourth quarter.

If we adjust for the regulatory cost, the expense increased by 3.8% from the same quarter last year, but declined by 0.7% from the second quarter of 2015. In comparison to last year, the increase is due to Retail Netherlands. As you know, last year we announced an investment program on the IT side in the Netherlands, and that's what you see as an increase in expense base. Also the expense growth in the Commercial bank. As we have shown you in the previous quarter, we don't mind, in some of the franchises, the expenses to grow as long as their income is growing faster so that the cost income ratio is improving. That explains the quarter-on-quarter, basically the comparison to 2014 expense growth.

Decrease, if you compare it to the second quarter of 2015, in cost is driven by lower costs in Commercial banking and Retail Turkey. Going to the risk cost. Actually, we have seen a material improvement this quarter on risk cost. Risk costs were down from the third quarter of 2014 and the second quarter of 2015 to EUR 261 million. That's driven by both Retail banking and Commercial banking. The total risk costs now are at 34 basis points of average risk-weighted assets this quarter, and that's below our over-the-cycle average with most of the businesses close to the longer-term average as the overall economic environment gradually improves. The NPL ratio was also down to 2.6% with improvements visible in both Retail banking and Commercial banking.

If we then focus more on Retail Netherlands, the risk cost in Retail Netherlands or in the Netherlands general, decreased sharply in the third quarter to EUR 82 million, which is now down to 55 basis points of risk-weighted assets in the third quarter of 2015. That basically reflects the recovery of the Dutch economy. The NPL ratio has fallen to 3.2% with improvements in all segments, including the business lending segment, by the way. We have said for several quarters that risk costs would lag the economic recovery, and that's what we've seen because the economic recovery already started earlier this year. We now feel comfortable that the worst is behind us and that the risk cost may remain at a lower level going forward. On the risk cost for commercial banking. Those risk costs also continue their downward trend.

They amounted to EUR 97 million or 27 basis points of risk-weighted assets for the quarter. That's down from the previous quarter, but up from last year. Last year, it included a release on a larger file. The non-performing loan ratio has declined further to 2.9% this quarter. Despite this positive trend, though, it's important to know, and we keep repeating this, that the risk cost in commercial banking may remain volatile quarter on quarter as we can be affected by incidents in our lending franchise. These are large loans, and you only need one or two cases for a real movement on the risk cost on this one. The trend is down. It is 27 basis points for the quarter, so it's a healthy picture, but it could be volatile.

To wrap it up, I think we presented another set of strong results in the quarter underlying a very healthy continuing development, both on lending growth, on cost under control, except for the regulatory cost, on return on capital, the growth of the lending franchises. I remain confident that our story is on track. We continue to execute our strategy across our network, and deliver the benefits to our customers and our shareholders. I'd like to open the call for questions now.

Operator

We kindly ask each analyst to limit yourself to two questions only. If you would like to ask a question at this time, please press the star or asterisk key, followed by the digit one on your telephone. Please ensure the mute function on your telephone is switched off to allow your signal to reach our equipment. If you find your question has already been answered, you may remove yourself from the queue by pressing star two. Once again, that's star one to ask a question. We will pause just a moment to allow everyone's signal. We have a question queued from Ashik Musaddi of JP Morgan. Please go ahead. Your line is open.

Ashik Musaddi
Analyst, JPMorgan

Yeah. Hi, good morning, Ralph. Good morning, Wilfred and Patrick. Just a couple of questions. First of all, how should we think about your NIM here? Clearly you had some negative impact on your NIM in second quarter, 143 basis points, and it looks like you had a negative impact on your NIM in third quarter as well. Is it fair to say that your underlying NIM has improved materially in this quarter? Is it just the dynamics of how you report your revenue on financial markets? It's like one pocket to other. Sometime it goes into NII, sometime it goes into other income. If you can explain that dynamic a bit, it would be very helpful.

Secondly is your risk cost has gone down materially, and you mentioned that the risk cost in the retail business is expected to remain low and commercial business would be lumpy. Any sort of guidance as to how we should think about the overall risk cost? Is the current level of retail risk cost absolutely flat? Is that the right number we should think about? Yeah, these two questions would be great. Thank you.

Ralph Hamers
CEO, ING Groep

On the NIM, I'll give the word to Patrick and the risk cost to Wilfred.

Patrick Flynn
CFO, ING Groep

Good morning, Ashik. I think you're right indeed. If you look at the NIM over the past year on excluding financial markets, the commercial NIM is very stable. We've managed to grow interest income. Interest income was up nearly 6%, as Ralph mentioned, year to date 2015 versus year to date 2014, and it's up 1.2% quarter-on-quarter. If you look at the NIM in the quarter, it's up 3 basis points to 146 compared to prior quarter. We had real improvement in the growth areas, retail, challenger, and growth markets, from a combination of lower savings rate and improving our asset mix, again, executing on our strategy. As you pointed out, we did mention last quarter it was a couple of one-offs, 2 basis points that have reversed this quarter. That's plus 4.

Yes, as you point out, there's a negative one from financial markets. In the quarter, it's plus three with a drag of minus one on financial markets. The commercial margin is very stable and has been over the past year, basically that's what we hope and expect it to be going forward this year and into the beginning of next year.

Ashik Musaddi
Analyst, JPMorgan

Just to follow up on that. How should we think about the loss of revenues on financial markets? Is it one thing offsetting other? NII may be lower, but are you really losing the revenue from financial markets, or is it just where is it getting recognized?

Ralph Hamers
CEO, ING Groep

If you go to slide 13.

Ashik Musaddi
Analyst, JPMorgan

Yes.

Ralph Hamers
CEO, ING Groep

You see at the right-hand bottom corner.

Ashik Musaddi
Analyst, JPMorgan

Yeah.

Ralph Hamers
CEO, ING Groep

You see the income, the underlying income of financial markets. There's two effects here. The first one is that in the financial markets area, the revenues, the income is actually holding up. It is less on the interest income, and it's more on the non-interest income. There's two sides to this. The first one is that in the financial markets area, also due to regulatory changes, we're actually focusing more and more on the flow business, alignment of client business, et cetera, which brings a different income. The other side, it has to do with the accounting of some of the derivatives. Sometimes that goes more into the income side, and sometimes it goes more into the other income side. You see that over the year and quarter on quarter generally, the overall income in the financial markets has been stable.

Therefore, that income has been more or less stable. If you then correct the NIM, you see that the underlying commercial NIM between lending and savings has been rather stable over the last couple of quarters. That's the explanation there.

Ashik Musaddi
Analyst, JPMorgan

Yeah, that's very clear.

Ralph Hamers
CEO, ING Groep

I'll give the word to Wilfred on risk cost.

Wilfred Nagel
CRO, ING Groep

Thanks.

Yeah. On the risk cost, what we're seeing is the typical pattern at the end of a recession. On one hand, new provisions are lower. On the other hand, the old problem loans get resolved one way or the other, that means both write-offs as well as releases go up, which then leads to a lower net addition to the provisions. It's therefore likely that 2015 is going to be below 2014 by a more considerable margin than we had earlier guided on. At the same time, I would caution that uncertainty does remain. First of all, the general pattern in commercial banking is that it tends to be lumpy, as we always say, and it is quarter on quarter in particular. You still have a lot of uncertainty around Ukraine, Russia, the energy market. There is plenty scope for some noise in this numbers.

Specifically your question about how should we look at retail provisions, or is this the number, is it flat? It moves in a cycle with the economic pattern, it's never flat, really. If I were to look at where we are today, I'd say there is probably a bit of scope for it to come down a bit further before we see it leveling off and potentially, at some point, going up again.

Ashik Musaddi
Analyst, JPMorgan

Okay. That's very clear. Thanks a lot for this.

Operator

Our next question comes from Anton Kryachok of UBS. Please go ahead. Your line is open.

Anton Kryachok
Analyst, UBS

Good morning, and thank you for taking the questions. Just a couple of follow-ups, please. Firstly, on net interest margin outlook, I've noticed that you were able to reprice your deposit base in the Netherlands at the start of Q4. Can you please give us an update on the competitive dynamic that you're seeing in the Netherlands around depository pricing? Can you do more in the future, and is it one of the main levers you're going to pull in order to keep your commercial margins broadly stable? The second question, please, around capital return and your accumulated reserves. Can you please indicate how much capital have you set aside that will be available for the Q4 dividend distribution? I know that you have set aside Q2 and Q3 profits fully, but also you had a payment of interim dividend after Q2 results.

I'm just trying to understand how much cash have you set aside from this year's earnings. Also, what's your sort of total cash reserve at the group level? You used to disclose that number a couple of quarters ago, so maybe you can give us an update on that, please.

Ralph Hamers
CEO, ING Groep

Okay, Anton. It's Ralph. I will take the question on the NIM and the Dutch market, and Patrick will take the second question. On the first one, NIM outlook. Clearly, we're already in a longer period of low interest rates, both on the shorter end of the curve and the longer end of the curve. That gives a bit of pressure. For the moment, we have been able to manage that on both sides of the balance sheet. There is scope to manage that even more so going forward, going by the different savings rates that we have. If I can point you to the slide that we have included in the fact that you are used to having in the package 26. You basically see where we are in terms of savings rates in the different markets.

That's one side of the NIM development going forward. We feel we can still manage it for a couple of quarters. The other side, as you know, as part of our Ambition 2017, we were also to make progress to generating more higher-yielding assets that had to do with changing the composition of the balance sheet that we updated you on in this presentation as well. That will continue. You will see in our balance sheet a further growth of higher yielding assets, and that will have its effect on NIM going forward by strategy as well. Zooming in on the Netherlands and the situation in the Dutch market. Well, going by page 26, you see that the savings rates in the Netherlands are still somewhat higher than in the surrounding countries.

From that perspective, we are paying a very competitive rate to our clients. I think that is also the way you should see it. In the end, the savings rate is one that you have to connect to the earnings on savings, which given the fact that the replicating portfolio and the yield on that is decreasing, it will have a downward effect on savings rates in general. In setting a savings price, it is always a discussion as to how do you make sure that you take the interest of your clients into account, and basically how do you develop that relationship. That is a careful balance that we are managing.

Patrick Flynn
CFO, ING Groep

Okay. Good morning. First thing to say about dividends is that there is not an awful lot we can tell you that is new. We are applying the same approach, we have the same view as we did at the half year. In terms of the mechanics, I think the numbers perhaps are on slide 23, I am happy to take you through them. In terms of how much capital have we set aside, EUR 2.2 billion year to date 2015 has not been included in regulatory capital at the group level. We have kept that to one side or earmarked it so that we can maximize, subject to the regulatory environment, our flexibility for dividends. Deciding how much that will be remains as it was at the half year, a decision we have to take at the full year-end in February.

Going back to that EUR 2.2, the composition of that is the EUR 708 in Q1, which was 40%, 100% of Q2, which was EUR 1.3, 100% of Q3, just under EUR 1.1. Obviously, we have paid an interim dividend of EUR 929, gives you the net EUR 2.2. In terms of the aggregate number, if you think of the total effective e conomic buffer. On the slide, you see EUR 4.8, if you were to add back, if you choose to do so, the EUR 2.2 that we have set aside for dividend flexibility, you get to a total of EUR 7. I think that is the number you were thinking of, that is referred to in the final bullet in, albeit, small font.

Anton Kryachok
Analyst, UBS

Excellent. Thank you very much. This is very clear. Just to simplify this further, if you were to keep the capital ratio of ING Bank stable, you can pay out EUR 7 billion, and the capital ratio of the bank will not change if you fully divest your insurance operations.

Ralph Hamers
CEO, ING Groep

I think in terms of actually what we are paying, I don't want to mislead anybody. In terms of what we do pay, that's the decision we have to take at the year-end.

Anton Kryachok
Analyst, UBS

Sure.

Ralph Hamers
CEO, ING Groep

We will pay a minimum of 40%, I'm repeating what I said at the first half. We are predisposed to return the insurance, if you want to call it that, surplus progressively over time to shareholders. However, we have to be cognizant of the regulatory environment and how that evolves, and we'll take a balanced view of both our ambition and the regulatory environment at the year-end. That is how we look at it. Mechanically, you're correct, but I don't want to imply that we're going to actually do that.

Anton Kryachok
Analyst, UBS

Of course. Thank you very much. This is very helpful.

Operator

Our next question comes from David Lock of Deutsche Bank. Please go ahead. Your line is open.

David Lock
Analyst, Deutsche Bank

Morning, everyone. Got a couple of questions from me, please. The first one is on risk-weighted assets. I know there's been a reduction in retail in Netherlands quarter on quarter, which is quite big. I just wondered what was the driver of that. I think it says it was better quality book, but can you give us an update on what the risk weighting of your mortgages is in the Netherlands and whether we should expect any other model changes or further decline of that risk weighting going forward? My second question, you reference the impact on your lending volumes from the oil trade finance book being lower than what you did expected. Is it fair to say that the effect of the lower oil price is now baked into them? I mean that not from an impairment side, but from a volume side.

Do you feel that really this is the base that has been reset after that oil price change, and therefore volume should grow from here? Or is there still a headwind from the volume side that we could expect in future quarters? Thank you.

Ralph Hamers
CEO, ING Groep

Wilfred, take the first question. I'll take the second one, David.

Wilfred Nagel
CRO, ING Groep

On Retail Netherlands, obviously this is mainly about mortgages. Risk weights have moved from 18% to 16%. That is driven by the improvement in the portfolio, and the one that you can also see in the markets, predominantly at this point driven by PDs coming down as well as the cure rates improving on these loans. It is the typical mechanical pattern of an advanced internal ratings-based model that is in action here, reflecting the loss experience and the LTVs that we're seeing in the portfolio. If you look at the reporting on mortgages in a bit more detail, you would also see that the average loan to value in the book, for example, has come down from 88% the previous quarter to 83% now. Obviously, that number alone has quite a significant impact, particularly at these cure rates. That helps quite a bit.

The PDs are also coming down, as you can see reflected in NPLs.

David Lock
Analyst, Deutsche Bank

Okay.

Ralph Hamers
CEO, ING Groep

On your second question, on TCF. Yes, it is a reflection of lower commodity prices, oil, but also some other commodities there. It's not necessarily a reflection of lower volumes. Actually, the volumes with a lower oil price actually tend to go up because there's more demand because of the lower oil price. The volumes are actually up, but the value of those volumes actually is influenced by the commodity price. We saw a bit of a reset the third and fourth quarter last year when the oil price was dropping EUR 110, EUR 120 to the more EUR 60 environment. We saw another drop then this quarter, going down to lowest, even the EUR 40 level. It's back up a bit again. Yeah, we can talk about volumes because we can influence that ourselves. It's the client relationships, it's about pricing, it's about your franchise.

The value is influenced by the world markets, that's something we can't influence. As to the outlook on this one, if the oil price goes down further, there may be more demand. Depending on the price, it will hit our books with a lower usage of our book. If the oil price goes up, it will be up.

David Lock
Analyst, Deutsche Bank

Thank you. Can I just have one follow-up on the risk weights?

Ralph Hamers
CEO, ING Groep

Sure.

David Lock
Analyst, Deutsche Bank

Clearly, an 18%-16% move, that feels quite big for a quarter-on-quarter move. I appreciate the advanced model feeds into that. Given the overall debate that's raging about Basel IV and the potential implications there, presumably this model change would have been signed off by your regulator, and you would have looked ahead to potential regulatory change in the future when making decisions like this? Is it purely just an algorithmic arithmetic change from the model that directly feeds into this? There's no additional changes being made by management or by the regulator on the outlook for risk weightings here. Thank you.

Wilfred Nagel
CRO, ING Groep

Thank you for making the question so long that you answered it. It is the second part of what you said. It's not a model change, it is simply mechanical update of the inputs here, which is how this process works. It works also, important to keep in mind, with a bit of delay. We're seeing now things reflected that are two, three quarters ago. This does not in any way try to anticipate what might change in terms of regulation, and it is also not the kind of update that is subject to a specific discussion with the regulator.

David Lock
Analyst, Deutsche Bank

Thank you.

Operator

Our next question comes from Andrew Coombs of Citigroup. Please go ahead. Your line is open.

Andrew Coombs
Analyst, Citigroup

Good morning. Just a couple of follow-ups. Firstly, on the dividends. You are obviously accruing at around about an 80% payout ratio for full year, but you still need to make the final decision, at the end of the year. You say subject to regulatory developments. Given that it doesn't look like we are going to get any further clarity on Basel IV before the year-end, could you please clarify exactly what regulatory developments you are waiting upon? I am just keen to get a bit more clarity on exactly how you will decide upon that dividend decision. Second, coming back to loan growth on slide 15. You talked about the trade finance side of things, but when I look at the other commercial banking divisions, the volume growth there also seems to have shrunk somewhat Q on Q. Also Belgium, you have seen a contraction there.

Perhaps you could elaborate on the drivers for those particular areas. Thank you.

Ralph Hamers
CEO, ING Groep

Yeah, Patrick will answer the first one.

Patrick Flynn
CFO, ING Groep

In terms of dividend decisions, again, we'll have to see how much clarity we do get. I think hopefully the SREP process will be clearer between now and the year-end. The ECB dividend guidelines, which related to 2014, we expect them to be updated, because they're out of date now. We do expect a bit more clarity on that front. You may be right in terms of Basel IV. It may be that there isn't a lot more clarity. But in the last quarter, certainly in terms of tone, there has been some more color, at least on how European regulators are beginning to think about that. I would hope that firms up a little further. All of these things matter. We will incorporate everything we see, know at that point. It may not be perfect. I doubt it will.

We'll have to make a best estimate at that time in February of what we do know and what we don't know, and then form a judgment.

Ralph Hamers
CEO, ING Groep

On the lending growth, page 15. Starting with Retail Belgium. This is a quarter view, and on a quarter view, it tends to be a bit volatile given one particular client that we have in the books there, which is basically that the Flemish government, actually, we do all their payments business and their financing. These are big amounts, and they can actually show quite some volatility. The underlying in Belgium is actually growth, both in mortgages as well as in business lending. Then turning to the commercial bank industry lending. It's the same thing here. On industry lending, specifically the long-term side, is actually growing. We see that to continue. These are large deals that take quite some time to work on before they are agreed, documented, before the drawdowns happen, and then they will show up in our books.

You can't really come to a conclusion on a quarter-to-quarter comparison here. That's why we continue to refer to an annualized figure in terms of core lending growth next to a quarter-to-quarterly comparison. The annualized figure over the first nine months actually shows that we're growing by 4.5%, which is a little bit beyond what we had indicated when we launched the strategy. On all of those, with all of that input, we still feel comfortable that it grows like we have indicated.

Andrew Coombs
Analyst, Citigroup

Thank you. That's all very clear.

Operator

Our next question comes from Alexandre Koagne of Natixis. Please go ahead. Your line is open.

Alexandre Koagne
Analyst, Natixis

Yes. Hi, this is Alexandre Koagne from Natixis. Just two follow-up questions from my side. The first one is on the revenue in the financial markets. Should we expect the contribution of net interest income to continue to decrease going forward? This is the kind of trend that we have seen for the last quarter. One last question is, again, on the dividend policy. I do understand your point of view, but I'm still trying to understand. As of today, the consensus is expecting you to offer a 70% payout ratio, which is significantly higher than the 40% that you are guiding. How comfortable are you with the consensus number as of today? Thank you.

Ralph Hamers
CEO, ING Groep

Well, I'll take the second question. Patrick will take the first question. On dividends. We haven't changed our guidance, and we're not changing our guidance on this one. We have been very consistent in saying that when we launch a strategy and all the quarters thereafter, that we pay a minimum of 40%. At the year-end, when we have to establish a total payout, we will look at where we are on strategy, commercial development, but particularly also the regulatory environment. That's when we will make up our mind. Whatever estimates are out there, whatever expectations are out there, this is the guidance that we have been giving. You'll have to wait for another quarter, be patient.

Alexandre Koagne
Analyst, Natixis

Thank you, sir.

Patrick Flynn
CFO, ING Groep

In terms of financial markets, I'd be brave man to try and predict the composition of FM revenues. As Ralph said, and he's looking at me here now. As Ralph said, if you look at it year to date, it's up in aggregate versus year to date last year. That's the important thing. One thing I will tell you that typically the fourth quarter in financial markets year on year is lower than in previous quarters for the Christmas effect, markets close down and shut up shop, typically in early December. You don't get a full three months activity. That I expect to continue, that seasonal aspect, but as to the composition of revenues between the two, we don't manage it, so it'd be silly of me to talk about it. We don't manage it, we don't target them on any composition.

We target them on the total revenue. Yeah. Wish could add more, but that's it.

Alexandre Koagne
Analyst, Natixis

Thank you.

Operator

We will take our next question from Pawel Dziedzic of Goldman Sachs. Please go ahead. Your line is open.

Pawel Dziedzic
Analyst, Goldman Sachs

Good morning, and thank you for the presentation. I only have one question from my side, and it's on your fee income. Can you perhaps comment on the drivers behind the decline this quarter? I was wondering how much of that could be attributed to just seasonal factors. How much of that is driven perhaps by the lower lending volumes this quarter, and should we extrapolate it going forward, and how generally careful we should be looking into those trends as something of a more permanent nature? Thank you.

Ralph Hamers
CEO, ING Groep

I think that's a good question. Basically on the commissions income, you see a decrease there. Partially, that is seasonality. For example, in Belgium, in terms of the inflow into mutual funds, that seasonality on the TCF side, with the lower value of the activity, the underlying activity, we also get lower commission income. There is a direct relationship there. Then on the other structured finance business, if you close last deals in a specific quarter and you close more in the next quarter, then your upfront fees coming through these structures, they fluctuate just like your lending growth fluctuates one quarter to the other. Underlying is the positive trend with the growth of the balance sheet and closing new deals. That's a little bit how you have to look at it.

Partially it is seasonality if it comes to the Retail side and the inflow in mutual funds. Partially it is the shorter term side of TCF with a lower value of the transactions and hence a lower commission. On the longer term side of structured finance, it is just when do you close these deals and when do commissions become payable.

Pawel Dziedzic
Analyst, Goldman Sachs

Very clear. Thank you.

Operator

Our next question comes from Guillaume Tiberghien of Exane. Please go ahead. Your line is open.

Ralph Hamers
CEO, ING Groep

Guillaume, you could be on mute, maybe.

Operator

Guillaume appears to have withdrawn their question. As we have no further questions for you, I would like to turn the floor back to the speakers for any additional or closing remarks.

Ralph Hamers
CEO, ING Groep

IR said there was no questions? No. Okay, good. Thanks, ladies and gentlemen, for being on this call. Just to sum it up, I think that we've had a very good quarter, showing that the underlying strategy is working. Whether we talk about sustainability, whether we talk about innovation, whether we talk about the improvement of the differentiating experience for our clients, or whether we talk about the actual result that comes from this, which is a commercial success across the different activities that we have, leading into a profit of EUR 1,092 million, a growth in the underlying lending portfolio, lower risk cost, stable capital, and we are delivering on return on equity. Thanks for the call. We'll talk to you later. There's more questions. Okay. The summary, we keep that for later. We'll go back to the questions.

Operator

Thank you. Once again, if you wish to ask a question, please press star one on your tele keypad.

Ralph Hamers
CEO, ING Groep

Okay. Apparently, there's a technical issue here that we don't get the question through. You know that our team for Investor Relations are open 24 hours, 7 days a week. To the extent you were not able to ask the question now, I really apologize, let's make sure we get your questions answered by the Investor Relations team. Thanks a lot. As said, we're happy with this quarter. It shows a strong underlying trend to continue. With that, have a nice day. Thanks a lot. Bye.

Operator

Thank you. That concludes ING's 3Q 2015 conference call. Thank you for your participation. You may now disconnect.