Thank you operator. Good afternoon and welcome to our conference call, during which we will discuss our operational and financial highlights for the second quarter of 2020. With me today are Harold Goddijn, our CEO, and Taco Titulaer , our CFO. We will start today's call with Harold, who will discuss the key operational developments, followed by a more detailed look at the financial results from Taco. We will take your questions. As usual, I would like to point out that Safe Harbor applies. With that, Harold, I would like to hand over to you.
Well, thank you, Claudia. Welcome ladies and gentlemen. Thank you for joining. The consequences of the pandemic remain a challenge for the global economy, but our revenue is now on the road to recovery from the lows that we experienced in April. We've seen a very good upward trend in the second half of the quarter, both for automotive and for retail products, and we expect the second half of this year to be cash flow positive. We have put strict cost control measures in place without compromising our development engineering capacity. I'm very pleased to see how our employees have been able to deal with the situation with no material loss in productivity and very good communication. We also continue to recruit top talent to TomTom who are helping us to achieve our strategic objectives.
We saw a large volume of deal activity combined with high success rate, especially in automotive, which will contribute to our future revenue. It's great to see that we have good traction with our online products for the automotive industry. That's a clear sign that our customers see us as a partner for a truly connected future. That online future is helping us to simplify and harmonize our product portfolio across multiple customer segments and deliver a better end user experience as a result. Let's now turn to the key operational highlights for the quarter. We've been awarded a global multi-year contract with traffic information and dynamic routing to Ford's SYNC platform. This contract further expands our footprint in North America and will contribute to further improvements of our traffic product.
Together with Delphi Technologies, we could demonstrate fuel savings of up to 10% in passenger cars by combining Delphi's technology and our ADAS map to control gearbox and motor management. Vehicles were tested on a variety of real-world driving conditions to validate the system's fuel efficiency. We expect this technology to contribute to the development of safer and more sustainable cars. Our enterprise business recently announced an extension of our global deal with ViaMichelin to provide maps and traffic information services. Finally, we made improvements to our search API by significantly improving the number and quality of our POIs. This concludes my part of the presentation and I'm handing over to Taco now.
Thank you, Harold. Let me make a couple of comments on the financials and outlook, then we will go to the Q&A. In the second quarter of 2020, we reported group revenue of EUR 124 million, which is 41% lower compared with last year. Our location technology business, which represented roughly 75% of our group revenue in the second quarter, decreased by 90% year-on-year to EUR 94 million. The quarter started with factory and retail closures impacting trading conditions for automotive and consumer. In May, the gradual reopening of automotive factories and the return to retail activity led to improving conditions, which continued throughout the quarter. June was by far the strongest month and contributed about half of the quarter's operational revenue in automotive and consumer. Operational revenue is defined as reported revenue adjusted for the movement in deferred and unbilled revenue.
Let me go through the details business by business. Automotive reported revenue was down by 32% to EUR 52 million in the quarter, and operational revenue was down by 47% to EUR 48 million. Both of these decreases reflect the impact of the closure of automotive factories during the quarter as revenue is based on car production volumes. Enterprise revenue was up by 5% to EUR 42 million in the quarter, reflecting increased revenue from new and existing customers. Operational revenue was EUR 20 million, 7% higher than in the same quarter last year. COVID-19 has had a limited impact on our enterprise business due to the nature of contract. Typically longer term fixed fee contract and the nature of our B2B customers who are mainly active in the technology space.
Consumer revenue was down by 68% to EUR 30 million in the quarter, and operational revenue was down by 76% to EUR 22 million. The closure of retail stores has impacted consumer revenue, and while conditions have been tough, it is important to note that the year-on-year decline in consumer revenue is exaggerated by the strong reference quarter. Gross margin was strong at 86% during the quarter, representing an increase of 19 percentage points year-on-year. This high gross margin in this quarter can be explained by three things. Firstly, the ongoing change of higher location technology and lower consumer revenue will lead to positive mix effect as consumer products have lower margins.
Secondly, cost incurred for custom engineering work for some of the automotive customers is placed on the balance sheet. These costs are taken as a whole in the quarter when the car line reaches the start of production. This lowers the margin. In the current quarter, planned start of productions were postponed to the second half of the year, given the COVID situation. Last year, the second quarter included the impact of some large start of productions, making this quarter's margin higher by comparison. The third item that can affect the margin is normal movements in provisions such as warranty. You can see from our cash flow statement that we have a net release from all our provisions of EUR 3 million. Most of these will impact the growth margin positively.
Total operating expenses in the quarter was EUR 170 million, a decrease of EUR 5 million compared with the same quarter last year. The decrease is larger because the referenced quarter includes catch-up amortization of EUR 41 million relating to the first quarter of 2019, following the change in the estimated useful life of the map database implemented in Q2 2019. If we exclude the amortization of technology and databases, OpEx decreased by 11% to EUR 106 million. The decrease, mainly in selling, general and administrative expenses, shows the effect of discretionary cost control measures taken in the quarter. The free cash flow was an outflow of EUR 54 million in the quarter. This reflects lower operational revenue and a higher working capital usage. At the end of Q2 2020, we reported a net cash position of EUR 373 million.
We will not provide guidance at this time. As market conditions develop, we will reassess this position and also whether to resume our share buyback program. What we can say is that we expect our revenue to continue its recovery path in the second half of the year. In OpEx, our expenses in R&D are expected to increase quarter on quarter. We will continue to control our discretionary spend. The recovery of revenue, combined with our OpEx expectations and seasonal customer receipts, means that we expect to have a positive free cash flow in the second half of 2020. Operator, we would now like to start the Q&A session.
Thank you. Once again, as a reminder, if you have a question on today's call, please press *1 on your telephone and wait for your name to be taken by the operator. If you wish to cancel this request, please press the # key. Once again, that is *1 if you have a question for today's call. Our first question comes from the line of François Bouvignies from UBS. Your line is open. Please ask your question.
Hi, gentlemen. Thank you very much for taking my questions. I have a couple. The first one is on your comments around the deal activity. Harold, every year, you give comments and qualitative comments around this kind of deals and how is the order intake for the year and backlog. If I look at your comment for H1, it seems fairly positive or constructive compared to previous years. I was just wondering, how should we think about, for the full year deal activity, not only H1, but how do you compare it versus the previous years? More importantly, why is it you see it better? Is it because of a market share? Is it because of the penetration of in-dash going? What is driving these high volumes?
Well, thank you, François. The year oder intake's always lumpy, especially in the automotive industry. It's black and white. Deals are available or not, you win them, you lose them. At the same time, the first half, it went well. Better than typically for comparable periods. We wanted to share that with the community that, despite all the doom and gloom that we're seeing in production land, in car land, business is going on as usual. Actually, on the order intake side, it's been strong and better than years that we typically see at this stage in the calendar, I would say. Now, again, asking me what second half will look like is a tough one. I just don't know. It's difficult also to say something about the whole year and the order activity and the order intake.
I'm not going to do that. I do want to share that the first half was good, not only in terms of volume, but also strategically. Another OEM signed up, which is important. Also strategically important because we started to get contracts for online technologies. That is very significant for us, because the moving to online is important in multiple ways. One opportunity we see is that by going online, we can really simplify, unify our technologies, make them available to different customer segments. We can start reducing the complexity associated to
Deals in the automotive industry, the branching and the forking, the maintaining of legacy systems. There is now a clear trend to go online, and that's a good one. I'm happy with what we have achieved in the first half of this year and looking forward to the second half. Qualitatively, I can't say much what that second half is likely to look like.
Mm-hmm. Should we think that this productivity is a market overall, or is it also mainly driven by your high win rate, i.e., market share gain?
I think it will result in market share gains over time when those contracts come online. I'm happy with that. They're not necessarily linked to a larger addressable market, although, the market will grow with a higher percentage of electrical vehicles in the mix, because electrical vehicles will all have location technology on board, 100% attachment rate. That's something you still don't see in petrol cars or diesel cars. There, the attachment rates are relatively low still. If the EV vehicles take a meaningful proportion of the total production volumes, the total attachment rate of location technology in vehicles will improve, will go up.
Okay. That's very clear. Thank you, Harold. The second one is on the HD maps. You usually give some comments. This quarter, you're a bit more quiet on this side. I know that last quarter, you said that there may be some push-outs because of what's going on with the pandemic. Could you give some update there?
Well, we don't see an acceleration. We haven't seen an acceleration in HD demand in Q2. Car makers are still hesitant. Not clear about the volumes, not clear about the introduction date. We are very active with HD maps. We have a number of RFQs outstanding. It's a bit disappointing if we talk about take-up and clarity that we're getting from the market at this stage.
Do you think it could be structural with the issue of HD maps? I don't know, because it's too expensive or because the industry is not fully ready. Is it mainly due to short-term uncertainty because of the crisis?
I can't say that. Difficult for me to judge. I don't think the pandemic is helping. I see nervousness with car makers to add at scale all the hardware and all the kit that is needed to get it to work, and their ability to charge that.
Okay. Thank you. The last one is maybe for Taco. We look at your revenues for this year. You mentioned in the basically Q3 and Q4, as it recovers slightly, I mean reported revenues.
I think that both Q3 and Q4, we will be able to report higher numbers than we've seen in Q1 and Q2. The operational revenue will see a stronger recovery. We also think that the operational revenue is more skewed towards Q4. Q3 will be better than Q2 in operational point of view, but Q4 will be even better than Q3, again, operational revenue.
Great. Thank you very much.
Yeah. To answer your first question, yes, reported revenue will be higher in Q3 and Q4. That is our current expectation.
That's great. Thank you very much.
Thank you. Our next question comes from the line of Marc Hesselink from ING. Your line is open. Please ask your question.
Hi. First question is also coming back on that commercial traction comment. We've seen success both on the auto side and the enterprise side, but if you mention it in this release, is that also on both sides, or is any of the two more particular?
No, it's on both sides. Both in enterprise and in automotive.
Okay, thanks. Your position today in North America, we've seen the success with previous quarter Verizon and this quarter, Ford. What's your view now on your relative position in that market, and do you have to feel that because of the recent wins, that you are now even at a better position going forward also to show to other North American clients?
I'm kind of happy what we have achieved there. We have a number of very big names in our client portfolio. It's really good to see that, a private team that we've managed to pull that off. You look at Uber and Microsoft, Apple, to name a few. Those are leading companies. We seem to have the right mix of products and people and connections to be successful in that space. We've recently managed to extend that success also into the automotive industry, with FCA wins and now Ford as well. That's important for us because we like it or not, most innovations come from the West Coast. That's where we learn the most from our customers. They ask us to keep up and move fast.
It has a very positive effect on our visibility of tech, gives us access to talent also on the West Coast. I'm happy that we are where we are, and we can build from that position further, I'm convinced of that.
Great, thanks. Coming back on that, in automotive, you see that lead times are pretty long, and then also still take quite a long time before the autos actually go into production.
Yeah.
Is it possible that in the enterprise side that this all moves a bit quicker, that people move towards your platform and that you actually see the revenues coming in?
Also in enterprise, you need to have patience. It takes some time. The sales cycles are long and also before technology is actually used, it can also take quite a while. I wouldn't say the sales cycles in enterprise are that different. It's starting to change now with the bigger uptake of our APIs. We see a larger community of developers using our APIs, and that goes much more gradual and faster. Also there's a sales cycle time in terms of developing the applications, and then the applications themselves need to gain traction. All those applications that are powered with our technology make it or are scaled well. You don't count on overnight success or explosion of sales. It's a gradual step-by-step approach, we're building, we go from strength to strengths.
We have a much larger community of developers now using our APIs. Some of those developers will turn into big accounts in the future.
Great. Thank you.
Our next question comes from the line of Wim Gille from ABN AMRO. Your line is open. Please ask your question.
Yeah, Wim Gille from ABN AMRO. I got three questions. First is, if you look at the discussions that you have with your automotive clients, obviously they're a bit stuck at the moment between, on the one hand, ongoing developments for electric vehicles and robo taxis, especially Waymo, Cruise and Aptiv, et cetera, who are all making quite decent progress on autonomous driving in their own fields. Simultaneously, these OEMs are also scrambling for survival at this point in time. What is your current feeling on how they look at their own roadmaps? Are they still on track with the launches of the new models that they have been planning for years? Do you see a lot of push-outs where OEMs are basically considering to push out product launches and real innovations because of the uncertainty that we currently face?
In relation to that, during the Capital Markets Day, you gave quite a decent guidance on the midterm future, especially on the automotive side, where there was basically an inflection point in 2021, where we could be seeing an acceleration of growth because adoption rates are going up because of all these aforementioned trends in electrification, et cetera. Is that inflection point still going to be there, or would it be likely that that inflection point will be pushed out a year because of COVID? That would be my first question. The second is more on exit rates. Obviously, you've shown great improvement during the quarter with June being significantly better than May and May being better than April.
In terms of year-over-year comparison on an operational level, if I make my calculations, I would argue that in June, automotive revenues had an exit rate of, roughly speaking, -20%. Is that a correct calculation? Is that in line with what you guys are looking at? What should we be expecting in terms of run rate for June as an exit rate on the consumer side? There, obviously, we have two factors playing a role, being retail closures and also the difficult comparable base. How should I look at an exit rate, a normalized exit rate for June on the consumer side? Lastly, on the commercial activity, you've been quite successful both in terms of the number of RFPs and orders in the market, as well as your win rate.
Is it fair to assume, and I understand that there's multiple things influencing the order book, but is it fair to assume that we will see a significant double-digit increase in the order book by year-end?
Yeah. Thanks, Wim. The automotive industry, as you rightly say, the inbox of the automotive CEO is rather full. It's not easy to plan. There's a number of industry developments who contribute to that. You put COVID into the mix, and you have a fairly fluid situation. My impression is that car makers are seeing this as a temporary dip, and their longer term planning, their strategic choices, are not really influenced by this pandemic. Their cash balances are. There may be hard choices between what they can and cannot afford. I don't see a strategic shift in the priorities as such, and I see more and more car makers investing in software development capabilities as well. I think the EV train has left the station.
I don't think there's any car maker now who is not taking it serious and is not putting out models in the coming years. I think that's going, and I do think that at some point in the near future, we do see an inflection point where EV vehicle sales will take up faster than what we have seen so far. The exit rates that you're referring to, I think I hand it over to Taco to see if he can shine some light on those specific numbers. When you look at the overall order book for how we want to finish that at the end of this year, again, Wim, I find it difficult to make further comments than that the first half was good. How the whole year will pan out, we need to see that.
There's quite some stuff in the pipeline that we can win or that we cannot win or that can be postponed. I don't know. We'll see. Far, it's been a strong first half year for contracts and new contracts. I can't say much more than that.
Yeah. On the rates of decline that we saw at the end of the quarter, both for automotive and consumer, these decline rates were lower than we saw for the whole of the quarter, as you said yourself, obviously. I think automotive probably started with a high three or a four. Our numbers are a bit less optimistic as yours. For consumer, the comparison is very difficult, as you said as well, as we have the Week Number Rollover last year. Also June is traditionally more a stronger month in the quarter anyway. The year-on-year decline is probably 50% or so in consumer at the end of the quarter. That's including the great results of last year.
I think.
From a planning point of view, if you continue the improvement in consumer, and in one or two months, the WNRO effect will be gone from the 2019 numbers, so that it didn't have a big effect as of September anymore. We think that we're trending towards 25% decline, 25%-30% decline in consumer for the rest of the year.
Yeah, for the rest of the year. Okay. Fair. Thank you for that. Maybe as a follow-up, or based on the strategic choices that car makers have been forced to make, et cetera, and also the model launches that they are planning, is it still fair to assume that all other things being equal, that that inflection point that you showed during the Capital Markets Day somewhere around 2021, where growth rates in the industry should accelerate based on higher take rates, that that inflection point is still close?
Well, as I remember it, we gave a CAGR for the current period that we were in, and we gave a CAGR beyond that time. I don't want to pinpoint the inflection moment on that year, but based on the deal activity that we've seen in the first half of the year and also the content of the RFQs and RFIs that we are receiving, also on the OEM side, they are working with higher take-up rates, yes.
Very good. A last question from my end will be on Google. Obviously, it's been quite a while before when they announced the deals with Volvo and with Renault–Nissan. Volvo, we've now seen that car coming to the market, that has been launched. It's been fairly quiet on that front from Renault–Nissan. What are you seeing in terms of your discussions and the volumes that they are planning to do with you guys? Is there any sign that you or your contract with, or the volumes that you are shipping to Renault–Nissan will come to an end soon? Is that still not something for the near future?
Well, I think the Renault situation is different from Volvo because it's in Renault cars, only a small percentage of cars will be equipped with the Google solution. It's at the high end of their range. So there's a very significant portion of business still to be done there in the volume segment.
Okay. Is there any sign that they will be shipping any Google-equipped cars anytime soon? I haven't seen anything from them recently.
That's not for us, Wim, I'm afraid to comment on.
All right.
Yeah, no, I don't feel that we should do that.
Fully fair. Thank you very much.
Yeah.
Thanks, Wim. Thank you, Wim.
Thank you. Our next question comes from the line of Francois Bouvignies from UBS. Your line is open. Please ask your question.
Hi again. Sorry, I just had another one I thought I wanted to ask you. It's on Apple. If we look at Apple, they did their developer event, they announced that the map is done in the U.S., basically, now they are starting to roll out in Europe, including the U.K. If we look at it's been three years since they announced that they will do their own map, when I look at your track record, you renewed the contract with Apple in 2015. It's been five years now. Maybe you signed even before you announced it, maybe at least five years. If we look at the average length of the contract, I think we are around this five, six, or seven years.
My question is, since they are rolling out, we didn't see impact from Apple on your enterprise business at all so far, impact from this in the next future, either because the contract is coming to an end and we should expect some impact that the fact that they create their own maps? Just trying to now, it's been two years since I announced that, you never explain if there is any impact on you, so just wanting to ask you.
Yeah. Again, it's a commercially sensitive topic. We have a long-term relationship with Apple. The nature of that relationship is changing, as you rightly comment. It's too early to say if, how that relationship will end or what shape that relationship will take in the longer-term future. Very difficult to comment on that. It's commercially sensitive. We all know what Apple is doing. We still have a very good relationship. We're sharing a lot of data and information. I think that the relationship is intact. I think there will be opportunities for extending that relationship, but it will be of a different nature than it used to be.
Okay. Just to be clear, the fact that they finished the U.S., for example, do they still use TomTom maps in the U.S. or it's now over?
No, in the U.S., they don't use our maps anymore. They're still relying on some of the content that we have provided, but their mapping system has completely moved to their proprietary mapping effort.
Okay. That's very clear. Thank you very much.
Thank you.
There are no further questions. Once again, if you have a question or a comment on today's call, please press star one on your telephone. That's star one if you have a comment or a question on today's call.
Since there are no further questions, I would like to thank you all for joining us this afternoon. Operator, you can close the call.