In here today by.
The companies that we operate and how we operate them. The CHL Group consists of Camplify, which runs our marketplace in Australia, New Zealand, the U.K. and Spain, as well as PaulCamper, which operates in Germany, Austria and the Netherlands. We have our insurance mutual, which is MyWay, and we will go into a little bit of that as we progress through the presentation. In Australia and New Zealand, we sell memberships to MyWay as an insurance mutual protection product through the brand Club Camplify. We also own the largest tent rental company in the Australian market as well. We operate all these entities under the CHL Group. Our objective is to leverage technology to be the leading marketplace for connecting RV owners and people who want to go away on a holiday together through the sharing community.
We want to make van life accessible to all, and connect up a world where outdoor travel is simple through our process. We really make sure that our customers have the simplest execution of being able to rent out or to rent a vehicle through our platform. We are the glue that holds the transaction together. We provide everything that those two parties need to be able to transact. We provide everything from support, roadside assistance, contracts, funds management, right through to protection products and insurance products throughout the group. We really have thought of everything that makes that friction point sticky and being able to solve that, and that is really our objective to continue to make that process easier and easier, and simpler as we progress through.
We began in 2015, and we are now the largest RV sharing community in Australia and New Zealand, and the biggest in Germany. One of the biggest in Europe overall as well. We have paid over AUD 500 million to our owners through the platform. There is over 1,000 rental businesses that operate through the Camplify platform, through our locations. Getting in, I guess, to where we have seen the last 12 months, and how we have evolved the business. Really, our last 12 months has been focused on profit generation. We are a business that went through periods of significant growth, expansion, M&A activity. We really have just tried to make the organization as focused on achieving that EBITDA target line as possible.
We have done that through being able to make the business more efficient, focus on efficiencies and stable bases of operation, and really looked at how we can deliver that through technology improvements, and through automation to deliver rapid change to both the organization and customers through that process. We have built a product stack that enables that through each one of our countries. Our objective is to deliver a five-star user experience through that. We spent the last 12 months building our damage protection business, MyWay, which we have now had running for just over 12 months, and that has really helped to transform the organization and something we are looking to expand a little bit more out in the coming 12 months. We want to build a business that is very much focused on operational improvement. How did we do?
We turned around the last 12 months from a AUD 10.4 million loss to a AUD 300,000 EBITDA positive result. The second half in particular was a major uplift for us. Performance of the EBITDA resulted in a +3.5 result in the second half, an improvement of AUD 6.3 million PCP. We have really focused on that bottom line result. We have made some sacrifices in terms of growing the business to really make sure that we had profitability first and foremost. In the next coming years, we will get more focused on being able to achieve both of those outcomes in terms of growth and profitability. We have gone from a product cycle of 12 months backlog to a 45-day product cycle evolution. We shipped more product in the last 12 months than we had in the previous three years.
We have built our MyWay Mutual, which has allowed us to be able to provide cover to our Australian, New Zealand customers. We have really seen an improvement in the way that we work with our customers, but also our GP margins as a result of that. We have improved our customer satisfaction scores, we have improved our customer retention rates, and we have improved our hirer conversion rates. We have got a much more efficient cost basis, and we have just really created a better business. The second half for FY 2026, was really where we saw that reset prove itself. We returned it back to profit.
We held margins through genuine external demand shock. As we enter 2027, that structural work is behind us, and now we are in a position to be able to capitalize on that and continue to deliver that bottom-line result, and then start to look at how we see some further uplifts. As I mentioned, the second half result there. We also saw higher margins during that period of time as well. Cost of sales fell 30% as we saw the mutual come into effect in particular. We have effectively gone from giving an external insurance company profits to bringing that in-house, which has really worked. This year's defining structural improvement really has been the mutual, and it has been a driver of that margin transformation in the second half. Now entering the full year, we have got that set now. We have run it for 12 months.
We sort of know how to improve it even further. Looking forward to being able to deliver that. Just touching on demand shock. We certainly saw in the June quarter that significant volatility as a result of the oil crisis, which really saw a result of bookings cut by 29% as that came to be, particularly in the Australian and New Zealand market. Since that period, we have actually seen it recover a little bit, and I will touch on that in a second with a slide particularly around that. But now moving into the summer period, bookings are accelerating at a faster rate than they were before. We are very confident, particularly in the Australian market, about having a really solid year for the Australian season. We also executed a partnership with a strategic investment from the JB Group. They have come on the board as well.
Now we are working with them to roll out integrated products associated with them. I will touch on that in a sec, but just to give you some background on the JB Group, for those of you who do not know. They are the largest manufacturer in the Australian market. They build and distribute JB Caravans, New Age Caravans, Traveller Caravans, Paradise Motorhomes, Victory, and Network RV. They are a significant operator. They also own most of their own dealerships. They own 12 of their own dealerships, and they have a network of an additional 20. They are a significant operator in the Australian market and a great partner to have on board. We are really looking to work with them a lot more in this market in particular, and then replicate that into the other markets.
From a full year turnaround, from a restated AUD 16.5 million loss to a positive result in 12 months with AUD 10 million of cash on hand and no debt and all the structural work behind us, we are in a really fantastic position to be able to build on that for the next couple of years as we continue to grow. Really, FY 2027, we will be significantly focused on profitability. How we make sure that we have that strong profitability from the bottom line, and how we really look at achieving more efficiency through our platform to enable growth through that profitability. We are focused on generating positive cash flow and further rolling out our cost reduction programs that we have implemented, particularly into our insurance business as we look to optimize that even more now that we have been able to run that for 12 months.
We have really been able to scale our technology to a global marketplace. We can see now that when we have markets that are impacted by issues, we are less exposed than what we previously were before. While we were exposed quite significantly in the Australian market when we had the oil availability issues for May and June, we did not see that as much in the other markets. Now we have seen the German market have some impact as a result, and I will touch on that in a second, but we are less exposed now because we have that real global option around the world that we deliver. Just looking into some of the financial metrics. We saw group revenue slightly down. However, most of that was deliberately executed as a result of going after more profitable bookings.
What we've seen in the marketplace is a shift from, particularly in the German market, we've stopped trying to get smaller short-term bookings and focus more on larger long-term bookings. That means that there's more margin there for our customers, there's more margin in there for us. We've kind of made the decision to sacrifice some gross transaction volume and a slight bit of revenue to be able to focus more on profitability, and that has worked. Now our job is to look at how we can do both. We can start to lift that revenue, as well as focus on that profitability. This slide really shows the impact that we've made. You can see revenue has been really fairly consistent over the last couple of years. We've seen that real bottom-line improvement, particularly in that second half.
We've seen our staff and marketing costs decline. Marketing has declined through efficiencies, better pipeline, more efficient pipeline, and better conversion metrics that we've really been focused on in the platform. Us being able to consolidate all of our operations into one global team, and leverage, over the last few years, in particular, automation and AI, has meant that we've been able to reduce our employee benefit cost as well. We're in a great spot now where we've put all those hard work into automation over the last few years, and now being able to further leverage AI as part of that process means that we can really operate with a smaller team, but not really sacrifice anything. We've been able to improve our customer service and customer service scores as a result. We've leaned pretty hard into AI in the last two years.
Now we'll just continue to reap benefits from us really leveraging that technology and being a first mover in how we leveraged that technology internally. While we have reduced our marketing spend, we have also invested in key markets as part of that. If you jump on our YouTube channel, you can see this is one of our TV ads that we've just put out recently. We've been able to do that at a very efficient way, with user-generated content. Then we're now distributing that through the networks at very effective prices. We're more focused on top of funnel, and that has really resulted in us being able to continue the GTV levels that we need to be at to be able to support that profitability. While we have reduced that marketing budget, it's really about being more efficient with the spend.
If we have a look at the P&L here, we can see that we're now getting more and more of a mix of product into our revenue line. Not only are we primarily a marketplace that is focused on rental. We're now seeing a larger contribution from our insurance products. That's something that we will continue to evolve. We believe that we will be an insurance-led business in every market, and that will allow us to be able to leverage that investment, to provide products and services to the marketplace customers, as well as the wider customer group beyond just our marketplace customers as part of that. Just having a look at cash flow. As I mentioned, positive cash flow for the year. A significant improvement from the last couple of years.
As I mentioned, we closed the year with AUD 10 million in cash, which was around AUD 2 million improvement from the previous year. We have really put ourselves into a much, much improved position through the hard work that we have done. No debt, as I mentioned before, which you can see there on the balance sheet. Just having a look into our key metrics. You can see that our bookings roughly maintained in the key markets. We definitely saw some impact in the German market. I have just got back from the major show in Germany, the CARAVAN SALON in Düsseldorf. The feedback from the entire market is that every rental operator in that market has been down around 30%. That has been consistent with what we have seen. Really that has been around a softer market in Germany this year.
With the hard work that we have done, and the work to really concentrate on consolidation of costs and automation, we are actually in a much better position than most of the other operators in those markets because we have gone through that pain. We now can be in a position that, as we start to move into next season, and focus on those operations and be able to leverage some of that technology that we have built. We are in a much better position to be able to take advantage of potentially more of an upswing into the next market. As part of that, we are also integrating with a number of larger fleet providers to expand our fleet.
Also looking at how we can leverage our insurance offerings into that German market to provide a really significant improvement for our customers in those markets, which we feel will net us some excellent results in the coming years. Future bookings, as I mentioned, we saw that real drop off a cliff in the May, June period as a result of particularly the Australian market, as well as pressure on flights into the New Zealand market, particularly from Europe. As we have started to see things evolve from this period, we have now started to see bookings accelerate. We are seeing people book a little bit closer to travel date than previously they were booking. But we have maintained fairly well our net margin per night, as well as our actual length of booking stays as well.
Overall, as we move into the summer period in Australia and New Zealand with that lower cost base of operations, and with the acceleration of those future bookings, we are in a very comfortable position. We are looking forward to delivering a good result for shareholders and investors and also customers through the platform. As I mentioned before, Club Camplify is our protection product we sell in the Australian, New Zealand market, which is backed by our MyWay Insurance Mutual. We launched that about 12 months ago. What we have seen in the first year, by bringing that in-house. We have paid about AUD 2.7 million in claims. We have had 99% of claims approved. We have maintained a loss ratio of 68%, which is slightly below where we had budgeted to be at. Probably the one thing that we want to improve is our days to completed claims ratio.
It sits at 85 at the moment. We are working to improve that. We have brought our assessing in-house. We are developing a nationwide repair network through that process as well. We think that is a big area of improvement for us, which will provide better customer outcomes and really allow us to grow that product quite significantly. Overall, great success for us with healthy margins in that product in year one. Now we are looking to expand that and see how we can grow that a little bit more. Just touching on JB. We are now working with them on a number of different fronts. We are working with them to roll out managed depots. We have got the first two of those up and running, one in Newcastle and one in Brisbane. Feedback so far and the process has been excellent. They are our pilot projects.
What we are doing essentially is taking customers' vehicles who do not want to look after them themselves, putting them into those depots, and we will run those on behalf of the customers. That means that we are able to really leverage the depot location and create this network of more traditional rental experiences for customers. Already we have seen some customers who have come and rent through us that previously would not have done that through that methodology. It has been very successful so far, and we are looking to expand that now into the other locations. Also a key thing for us is we have now agreed on a deal with them to provide Club Camplify as a bundled product complimentary as part of every customer purchasing a vehicle from JB. They are, as I mentioned, the largest in Australia.
That means that we now can really develop this great pipeline of customers who will be on our club product, and hopefully for many years for us to provide protection to that vehicle for the life of the vehicle. That is a three-year agreement. Every year when they sell a vehicle that comes with that membership bundled and it is our job then to service that customer and keep that customer on the product for the long term. We are very excited about the ability for us to be able to expand that product outside of the traditional rental marketplace, primarily through this channel. As I mentioned, our real focuses are on profitability, cash flow positivity, and really positioning us to be somewhat protected from macroeconomic issues, which we have done a good job of doing that.
Looking at how we can continuously improve our operations and our efficiency, really build more and more fleet through the platform, and really maintain our cost controls and an EBIT positive relationship, a result for FY 2027. Leveraging those networks that we have built and those relationships, we feel confident to be able to really smash that out of the park and look at how we can then leverage those things that we have built in our Australian market as our key proving ground to then move those products into the other marketplaces, particularly into the European market. We also have built our new Camplify Xchange. This is a sales platform, and it is fully integrated into our processes with the rental marketplace as well. We have got around 12 dealers on that platform right now, selling vehicles through that.
It is a key different way of providing experiences to customers who are looking to both buy and sell, primarily because we now can integrate a try before you buy experience into that process. We know that lots of customers come to Camplify to try something before they actually decide what they are going to buy. We are actually able to integrate that entire experience through that pipeline, work with dealers on being able to fulfill that, and then have a look at how we can provide Club Camplify to those people that are buying and introduce the marketplace through that process as well. We will look to expand, and provide a new integrated approach with that more and more. This is a relatively new product. We have launched it just a couple of months ago. It is really building and gaining momentum through the platform at the moment.
We have got a very experienced board of directors for those of you who are new to the story. Andrew McEvoy, former managing director of Tourism Australia, Chairman of CHL, as well as Luxury Escapes, and a bunch of other very broad tourism backgrounds. John Myler brings our insurance expertise, former CEO of Auto & General and RACQ Insurance as well. Mike Rosenbaum brings the marketplace experience. He is founder of Spacer and Parkhound, as well as being involved with DealsDirect and a bunch of other marketplaces, including the Uber car sharing platform. Karl Schlesser was one of the founders of Apollo Motorhome, so became the largest RV rental fleet globally and now part of the Tourism Holdings Limited Group. Sharon Xue, who is the principal behind JB Caravans. We have got that real mix of manufacturing, fleet operating, marketplace, insurance, and tourism.
We have really built a very strong board, and also a very strong executive team, with Brett our CFO with over 12 years ASX listed financial experience. Jeremy with a significant amount of marketplace operations experience. Sato, who has a really strong background from a tourism operations experience. I will pause there, and open up for Q and A, and happy to talk more and answer some more questions.
Justin, thank you. Fantastic presentation. Obviously, the company is in a fantastic position. We have had some great questions come in, so we will get straight onto those now. How confident are you that H2 profitability will be sustained through FY 2027?
Yeah, very confident. We actually have quite a predictable business in terms of, we can see future bookings quite a long way out. We have a lot of understanding of customer patterns of behavior in terms of the way that they come onto the platform, look for rentals, engage in that rental process, and then, how we can work through that seasonality through the system. With our cost base where it is at the moment, and the predictability that we have and the patterns that we are seeing, we are very confident in achieving that result for the full year. Just on mute there, Stuart.
Sorry, mate. How much of the financial year 2026 cost reduction is structural versus temporary?
Yeah. As I mentioned before, a lot of it has been done through automation and technology. Which means that, we now have built that and we are able to leverage that. We have not just cut costs to be able to look at bringing costs back in the future. We have done that through hard work, and so now that is really something that we believe is sustainable moving forward.
What needs to happen to return the business to revenue growth without giving back the margin gains?
Yeah, look, the real focus for us is how we can self-fund that. While we have had a good basically breakeven result for the year, we need to be able to prove that profitability uplift this year to be able to then fund that growth into the future. We believe that we can get to a position through that methodology that we really become a Rule of 40 company, where we are growing at a significant rate and being able to still contribute a significant margin to the bottom line. I think we are in a good position to do that. I think we have got a lot of tailwinds that we can be on the back of. One of the great things about building an insurance book, which is essentially what we are doing with the mutual, is that it is basically recurring revenue.
We can look at the customers on that book. We can look at how we are growing that book, what that book is meant to do next year, how we retain those customers. That gives us a great forecast ability in terms of the book value. On top of that, we also have a very strong marketplace business. We are able to leverage those two things together, to be able to look at how we continue that growth in the next couple of years.
You talked about the key metrics, but what are some of the key metrics investors should judge or watch to judge whether FY 2027 is on track?
Yeah, for us, we are a very seasonal business. Most of our revenue comes in the second half. Our objective for the first half is to be as close to breakeven as possible, and then our real revenue result and our bottom-line result comes in the second half. That is a key thing for us, is to see how we can perform in this first half of the year. Then we really see the results in the second half as part of that. The other key things for us are fleet volume, so how we can make sure that we are maintaining and growing fleet through the platform. Then how we can really maintain and grow revenue. They are really the markers that provide us with the forward-looking analysis, if you like.
Justin, with AUD 10 million in cash and no debt, where is capital best deployed in FY 2027?
Yeah. Really, it is about how we can leverage that to be able to invest into the right marketing channels to deliver the right result, and continue to reinvest into both our technology stack and how we expand our insurance business. So, expanding it here locally in Australia through networks like JB, but also how we can deliver a better product into the European market. So that Australian business has been transformed through insurance. Insurance prices in Europe are a significant cost for our customers. We want to be able to create a new product for those customers in the European market, and a better product for those guys, which will mean more bookings, more marketplace operations, but also better GP margins for us. So, that is really where we are focused on an investment to reap that improvement.
Can you explain the level of revenue growth that the current cost base support before you need to reinvest?
Yeah, look, I think we feel very confident with the systems that we have built to be able to grow our book of insurance at a very sustainable rate. We can grow our marketplace at double-digit growth before we need to have any reinvestment into that. I think the thing for us is we need to work through that process of insurance and deliver more and more improvements through that process, so that as we start to be more operationally efficient with the bottom line for the insurance business, we can then also at the same time reinvest that savings into customer service at that insurance level. So, we feel very confident that we have got the ability to provide that operational efficiency, get that benefit, and reinvest that into providing better products and services to customers, which will net bottom-line results.
Future bookings are still below last year. What are you seeing in the booking momentum today?
Yeah, look, it has been very strong. We are very pleased with the development of the coming summer period, particularly in the Australian market. New Zealand has been a little bit slower than what we had seen in previous years, but I think, if you look at a recent result from THL, they sort of called out a similar thing with acceleration happening in the New Zealand market just in the last few weeks. Peer-to-peer and marketplace like ours is usually a couple of weeks behind a traditional rental fleet, and we are starting to see that movement momentum as we get closer to travel date as well. We are quite confident about achieving the numbers that we want to achieve from a revenue perspective.
Can you talk about the strategy for Europe while those markets remain subdued?
Yeah, as I mentioned, it has been a tough market for a lot of operators in that marketplace in the last 12 months. We have seen in the last 18 months, four major operators go into liquidation. There is a lot of pressure on those asset-heavy companies that have major fleets, who are investing in marketing and fleet development staff, and are not seeing the results. The great thing about our business is that we have been through that structural reset already. We have optimized already. We are kind of two years in front of them in terms of going through that process. We are an asset-light business. We have a lot more levers than they do in those markets.
I think number one, we can work with those guys to be able to provide a channel for more bookings for them. Number two, we can just be a lot more efficient than what they can. We feel as though we will win over the long term because of those things. Our insurance business in that market gives us a real leg up as well. Being able to improve those products and services and have better rates for our customers, I think will net us the win in the end.
When should investors expect the JB Group rollout to make a meaningful contribution?
Yeah, it's really over the next 12 months. We'll start to see that insurance bundling through the MyWay Mutual, have a real effect, over this 12-month period. We're really starting to ramp up those depots. It will also allow us to unlock One-way rentals as well through that process. Really this 12-month period is about how we leverage that investment and then start to see those things provide a real return in the Australian market, in particular. Then we'll start to just see that build and build over the next couple of years.
How much further can MyWay Mutual improve group margins from here?
I think that the margin is pretty healthy. I think we have the ability to perhaps do a little bit better in terms of that national repair network, and how we work with repairers and control costs and improve the claims efficiency. So, there is a little bit of work to do there, but that margin is pretty good at the moment. We have sort of taken it from around 14% - 33% over the last 12 months. So, we have done a good job at improving that. I think really the key for us is how we grow that mutual. How do we get more customers onto it outside of the marketplace?
That is where this stuff with JB, for example, gives us the ability to start to see how we can do that. There are 980,000 registered RVs in the Australian market. On the mutual right now we have 5,000. That is the opportunity for us really, is how do we get to the rest of them? As we get to lots and lots of customers, we get more and more scale. So, the investment in the mutual becomes less and less on a per customer, per premium level. That is where we really start to see those GP margins lift even more.
You mentioned earlier that Germany is off 30%. Can you talk to the drivers of that and what gives you confidence other markets might not have similar issue?
Yeah. It really seems to have been macroeconomic conditions in Germany. So, that market in particular has been through government changes and economic issues. So, that market seems to have been affected by that. I think we are in a position where that market has had a really interesting period coming out of the back of COVID. We saw huge growth in rental fleets, for example. Some of our customers that were on PaulCamper, sort of in the COVID period, started out with 10 vehicles, and they grew from 21 - 23 to fleets of over 2,000 vehicles. They did that through investments in leases from people like VW. That is very symptomatic of a lot of the other fleet operators that have exploded in growth in that German market in the last couple of years.
Now what we are seeing is that really the chickens have come home to roost, and that those leases at high margins, and significant investment in marketing on their behalf, and slashing prices in terms of daily rates has not netted a result. That is why we have seen some of those significant insolvency actions happen in that German market from those big fleet operators that have just really grown too fast on the back of a supercharged COVID environment. So now we are seeing more of a normalized environment. We really are in a great position to benefit from that.
One long question here. Can you tell us about the deal mechanics of Club Camplify offered to new vehicle buyers from JB? Are those offered for free? If not, how much does Camplify get? Apart from money, how is it going to help us?
It is not free. It is actually part of the purchase price that JB is funding with a new vehicle. So they provide basically a bunch of different services as part of you buying a vehicle from them. So, club membership through us, registration, fuel, a bunch of things to be able to say, "Here is an all-in-one get on the road and get out and see Australia package from JB." That has worked quite well for them. So we are really happy to be a part of that and be able to provide that protection product in that instance. So on average, a policy premium is around about AUD 1,700 a year. So that is annualized and put into the purchase price, and funded through that purchase of that vehicle, through us. So, that policy all comes to us at sort of full rack rate, and annualized.
Our job is to keep that customer next year as they start to roll into a normalized environment from an insurance competitor type of product. So short-term, that means that every one of those customers that they sell, and as I said, they are the largest in Australia, becomes a customer of ours at full rack rate, which means we are building our overall insurance business in the Australian market, and revenue as part of that. It means that as we start to see that, then in next year, we hope to retain the lion's share of those customers onto that product, and then we go again with the next lot of customers that they sell into in that environment. So, that is really the key of that relationship with them.
Justin, what do you see as the biggest opportunity to improve the current 85-day claims turnaround?
Yeah, I think, look, there's a couple of things. Number one is claims management system. We're building a new claims management system at the moment, which will go live in October. We think that'll be a significant improvement for customers, and also our internal staff, how we can manage that. Number two is assessing. We've built and brought all of the assessing in-house now, which means that we can turn things around a lot faster and have a lot more specific knowledge for customers and less back and forth. We think that's a big improvement. I think those two things will dramatically contribute to how we can reduce that time period.
How do you plan to monetize Camplify Xchange as it scales?
Yeah, look, I think what we'll see as we get lots and lots of dealers and lots and lots of stock on the product, really it'll end up being a pay-to-be-seen environment. Same as Carsales or realestate.com.au or something like that is from a classified perspective. The real key for us is data. How do we know availability of and what's for sale in the Australian market? How long it's taking to sell?
Providing customers with a process to be able to identify what they want, potentially do a rental as part of that. We get that rental revenue. Then introduce them to the Club as part of that process, so they can potentially become an insurance protection product customer. Those who buy, there are opportunity to come back onto the Camplify marketplace as well. We kind of get a bunch of different opportunities to put products in front of those customers, which is good.
There is a question come in around oil prices, and there are some analysts suggesting oil prices will rise by 20% in the coming six months. How will that affect CHL?
Yeah, I think where we are at the moment, I think a minor sort of shift around that price won't really have a great deal of effect on our customers. The biggest effect we saw was of oil availability. The concern that, I will go to a regional area and I won't be able to fill my vehicle. And that really had a major impact on us. In terms of pricing like that, what we actually now are just seeing that customers are having a holiday closer to home. They are being more efficient with how they use their dollars at the bowser, as opposed to not having a holiday. I think we are well positioned to be able to service all those customers, which is good from our perspective.
How many all-in packages or RVs roughly are JB selling per year? Or in other words, what is the size of insurance opportunity here for Camplify?
They would, in Australia, roughly per year, there is around 30,000 - 40,000 vehicles sold across the entire landscape, and JB would account for somewhere in the vicinity of 8%-12% of the market, if not a little bit more. I think we need to see what that looks like in terms of how this year plays out from a sales perspective in the market in general. That would be roughly the numbers that we would expect to see on an annualized basis.
Two more questions. With the turnaround largely complete, what is the biggest execution risk for FY 2027?
Yeah, look, I think, for us, it is just making sure that we execute really well on the marketing component. We need to be looking at acquiring owners, acquiring hirers. That seasonality, we cannot afford to miss a season. We have got to make sure that we are on top of the user patterns of behavior. Improving that. Then it is really about making sure that we leverage all the learnings and knowledges that we have got from the first year in the mutual, making that really sing this year, and then being able to see how we leverage that into the European market. Those three things, if we can execute well on those, then we will be in an extremely strong position.
Lastly, from a question perspective, what would cause you to miss your FY 2027 EBITDA positive objective?
Yeah. That would have to be some sort of major event, in reality. What we are seeing at the moment, as I said, we have fairly forecastable. We are fairly confident with where the market is at at the moment. We obviously saw that major impact as a result of the oil crisis in May and June, and you can see how that had an effect on us. If there was some other major event, then that could have an impact. But, if there is no major events, then we are fairly confident around that.
Justin, thank you. That is everything that has come through for today. Appreciate you participating in this webinar and extensive Q and A. A recording of this webinar will be available on market open and CHL's communication channels within the next 24 hours. For more information about Camplify Holdings, you can head to the company website, camplify.com.au, or you can follow the company's social media channels. Thank you to everybody for attending today's webinar. Some fantastic questions sent through, so thank you for sending them in, and I will keep you updated on future webinar opportunities. Justin, I wish you and the team all the very best, and I look forward to chatting again soon.
Thanks, guys.